NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Chevrolet Sonic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
AS I WAS MAKING A LEFT TURN IN AN INTERSECTION AT 5:30AM MY REAR GLASS WINDOW BURST AND ALL THE GLASS SHATTERED LEAVING GLASS ON THE FOUR SIDES ONLY. INEXPLICABLE HOW IT HAPPENED, MY FIRST REACTION WAS TOO LOOK BACK AND SEE IF ANYBODY HAD HIT US, BUT WHEN I LOOKED THROUGH THE REAR/SIDE MIRRORS THERE WAS NO CARS BEHIND US OR NEAR US. THE SAME MORNING I CALLED THE DEALERSHIP AND THEY TOWED MY VEHICLE TO THE SHOP FOR A TRANSMISSION RECALL, PER THE DEALER THEY WOULD NOT COVER IT UNDER THE WARRANTY DUE TO GENERAL MOTORS HAD NO OTHER VEHICLES REPORTING THE SAME INCIDENT. I FEEL IT SHOULD BE LOOKED AT BECAUSE I'M SURE MANY 2012 CHEVY SONICS HAVE IT AS A DEFECT. WITH SO MANY RECALLS I WOULDN'T DOUBT THAT THE WINDOWS ARE BEING RECALLED AS WELL. *TR
I WAS DRIVING AT NIGHT AND IT WAS WARM OUTSIDE.....SO BUGS CAKED ONTO THE WINDSHIELD. WHEN THE BUGS CAKED ONTO THE WINDSHIELD I TRIED TO USE MY WINDSHIELD CLEANER AND NOTHING WOULD COME OUT AND I ENDED UP SMEARING THE BUGS. I ABSOLUTELY COULD NOT SEE....SO I MADE IT TO THE NEAREST GAS STATION AND CHECKED THE RESERVOIR TO FIND IT EMPTY. I WENT INTO THE GAS STATION AND BOUGHT A CHEAP BOTTLE OF CLEAN AND PUT IT INTO THE RESERVOIR, AND AS SOON AS I PUT IT IN A PUDDLE DRAINED FROM UNDERNEATH THE CAR. I FOUND THAT THE RESERVOIR COULD NOT HOLD THE LIQUID AND I FIGURED THAT A HOSE MUST BE LOOSE. *TR
1. TOOK CAR IN TO DEALERSHIP IN AUG FOR CHECK ENGINE LIGHT ON AND COOLANT IS LOW, CAR OVERHEATS. CAR WAS IN SHOP FOR ALMOST 2 WEEKS (P/U SEPT 5TH). THEY REPL. RADIATOR, THERMOSTAT, SEPT 10 CAR STALLS AT MAJOR STOP LIGHT AND AGAIN AT A STOP SIGN. ENGINE STARTS MAKING A LOUD NOISE AND RUNS ROUGH. KEEPS STALLING AT IDLE. TAKE CAR BACK TO DEALER NEXT DAY SEPT 11. THEY HAVE THE CAR FOR 3 WEEKS. P/U OCT 7TH AFTER THEY REPL THE ENGINE AND SOME BOLTS. SALES AGENT ASSURES ME THAT THERE WILL BE NO MORE PROBLEMS ITS FIXED. 5 MINS ON THE FWY AT 70MPH IN FAST LANE AT LUNCH HOUR CAR JUST TURNS OFF ALMOST HAD A MAJOR ACCIDENT TRYING TO GET OVER FOUR LANES. STOPS COMPLETELY IN THE MIDDLE OF SLOW LANE BY ON-RAMP ALMOST WAS HIT TWICE STARTED THE KEY AND IT TURNED ON GOT OFF FWY AND TOOK DIRECTLY BACK TO DEALER WHO CALLED ME THREE DAYS LATER AND STATED THAT A CONNECTOR WAS BAD AND THATS WHY IT TURNED OFF AND THEY ORDERED THE PART AND THAT SHOULD TAKE CARE OF THE PROBLEM P/U CAR IN THREE DAYS. SALES AGENT CALLED BACK DAY I WAS TO P/U AND SAID THEY WERE STILL WORKING ON IT AND I TOLD HIM I WANT TO TALK WITH A SUPERVISOR I WILL NOT DRIVE THE CAR OFF LOT, COME TO FIND OUT THAT DAY ON THE FWY THAT IT HAD NEVER BEEN TEST DRIVEN. CONTACTING BUSINESS BUREAU AND ATTORNEY AT THIS POINT. *TR
ALL TEN (10) AIRBAGS FAILED TO DEPLOY WHEN MY CAR WAS STRUCK BY A DRIVER ATTEMPTING TO PASS ME ON THE LEFT AS I WAS TURNING LEFT. THAT DRIVER WAS SPEEDING, CROSSED THE DOUBLE-YELLOW LINE TO PASS, DID NOT HAVE INSURANCE NOR A DRIVER'S LICENSE. MY DRIVER'S DOOR TOOK THE INITIAL IMPACT STRIKE AND WAS DEEPLY CREASED AS THE OTHER CAR CONTINUED FORWARD INTO MINE, THEN THE FRONT LEFT WHEEL WAS STRUCK; THE WHEEL AND A ROD CONNECTED FLEW OFF, MY FENDER WAS OBLITERATED, ENGINE COMPONENTS WERE SMASHED, AND MY CAR SPUN AROUND AT LEAST 200 DEGREES. THE OTHER DRIVER WAS GOING SO FAST, IT CONTINUED FORWARD MORE THAN 150 FEET BEFORE THE DRIVER COULD GET HIS VEHICLE TO STOP AFTER STRIKING MY CAR. THE INSURANCE COMPANY DEEMED MY CAR A TOTAL LOSS. DURING THE ACCIDENT, MY HEAD VIOLENTLY STRUCK THE DOOR FRAME AND I WAS KNOCKED UNCONSCIOUS. IT IS A MIRACLE FROM GOD THAT I WASN'T KILLED! MY HUSBAND IS LIVID TO THINK I COULD HAVE DIED... AND TO THINK THAT THE 10 AIRBAGS WERE A BIG SELLING POINT FOR US WHEN PURCHASING THE VEHICLE. WE THOUGHT WE WERE GETTING A SAFE VEHICLE. WE FEEL LIED TO AND ABUSED AS THERE IS NOTHING THAT CAN BE DONE ABOUT THIS--SO SAYS AN ATTORNEY--SINCE I WAS NOT SERIOUSLY INJURED NOR KILLED. AFTER MY INSURANCE COMPANY PAYS, I'LL STILL OWE ABOUT $4000 ON MY NEW-ISH CHEVY SONIC, AND I AM STILL REQUIRED TO PAY THE BALANCE TO ALLY (HOLDING THE LOAN FOR THIS GM CAR) FOR A PRODUCT THAT DIDN'T PERFORM AS IT SHOULD HAVE TO KEEP ME SAFE. HOW IS THIS NOT A CRIME? ISN'T THIS ROBBERY? GM SHOULD PROVIDE SOME KIND OF ASSISTANCE SINCE IT ADVERTISED UNTRUE STATEMENTS ABOUT THE VEHICLE. IF WE WOULD HAVE KNOWN THE CAR WAS UNSAFE, WE WOULD NOT HAVE BOUGHT IT. THERE'S TOO LITTLE JUSTICE IN AMERICA THESE DAYS. GM, IF YOU WILL MAKE THIS RIGHT, I WILL PLACE A FULL PAGE ADVERTISEMENT IN MY NEWSPAPER TELLING EVERYONE YOU TOOK RESPONSIBILITY FOR YOUR FAULT. *TR
CURRENT MILEAGE IS 26,985 1. CAR SEEMS TO LOSE POWER WHEN ACCELERATING AND HESITATES (ALMOST SHUTTING DOWN), IT HAPPENS RANDOMLY WHILE DRIVING AS WELL AND IS NOW HAPPENING MORE AND MORE OFTEN. IT' VERY DANGEROUS WHEN CROSSING INTERSECTIONS OR MAKING A RIGHT ON RED AND ESPECIALLY DANGEROUS WHEN ACCELERATING TO ENTER A HIGHWAY. 2. REAR SUSPENSION MAKES STRANGE NOISES UPON BACKING UP/STOPPING; 3. VERY BAD ODOR COMING FROM A/C VENTS....DISGUSTING, ALMOST SMELLS LIKE PLASTIC BURNING OR BURNING ROTTEN EGGS; 4. I HEAR STRANGE NOISES IN THE BACK BRAKES, NOT CONSTANT BUT RANDOM AND GETTING LOUDER WHEN IT DOES HAPPEN; 5. WIPER FLUID NOT WORKING, I'VE BEEN TOLD THIS IS A RECALL ISSUE; 6. THE AUTOMATIC DASHBOARD LIGHTS ARE CONSTANTLY CHANGING, MOST ESPECIALLY WHEN TURNING THE WIPERS ON/OFF. IT DOESN'T SEEM TO MATTER IF YOU'RE IN COMPLETE DARKNESS OR DAYLIGHT. 7. SOMETIMES THE CAR WILL NOT LOCK UNTIL YOU PUT THE KEY BACK IN THE IGNITION, RESTART THE CAR, TAKE IT OUT OF PARK AND PUT IT BACK IN PARK. SOMETIMES I HAVE TO DO THIS 2 OR 3 TIMES, EACH TIME GETTING BACK OUT OF THE CAR TO TRY TO LOCK IT. 8. STEERING THIS CAR ON THE HIGHWAY AT HIGHWAY SPEEDS IS DIFFICULT...THE CAR SWERVES AND IF IT'S A WINDY DAY IT'S BEYOND DIFFICULT TO KEEP THIS CAR IN THE LANE. VERY DANGEROUS. 9. THE RADIO TURNS ITSELF ON AND OFF AS IT PLEASES. IT TOOK ME YEARS TO BE ABLE TO FINALLY PURCHASE A NEW CAR AND NOW THERE ARE NOT ONLY 6 RECALLS ON THE CAR BUT I ALSO HAVE ALL THE ADDITIONAL PROBLEMS LISTED ABOVE. THERE'S A 45 DAY WAIT TO HAVE THE RECALLS REPAIRED AND EVENT WITH THAT I AM NOW GOING TO HAVE TO TAKE A DAY OFF OF WORK WITHOUT PAY TO GET THIS CRAP ALL FIXED! I FEEL LIKE I HAVE WASTED MY MONEY. SO MUCH FOR EXPECTING RELIABILITY AND QUALITY. *TR
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO VEHICLE METAL GRINDING NOISES WHEN ACCELERATING FROM A STOP. *SMD
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO A TRANSMISSION RECALL. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD HAVE TO BE ORDERED. *JB
I WAS DRIVING DOWN A 7% GRADE GOING DOWN HILL AT 50 MILES AN HOUR MY CAR SHUT OFF, STEERING LOCKED AND BRAKES DIDN'T WORK THE ONLY THING I COULD USE WAS THE EMERGENCY BRAKE IF I WASN'T CALM AND USED MY HEAD ME AND MY SON WOULD HAVE DIED. MY CAR NOW IS MAKING A LOUD NOISE AND SHAKING AFTER IT WARMS UP. MY SHIFTER GETS STUCK AND I CANT PARK OR TAKE MY KEY OUT. EVERYTHING IN THIS CAR IS AN ALARM FOR DANGER OR DEATH. I'VE CALLED THE DEALERSHIP AND THEY DON'T RETURN MY CALLS. I FINALLY GOT A HOLD OF THEM AND THEY SAID I CAN BRING IT IN BUT ITS NOT COVERED UNDER WARRANTY. WE DON'T HAVE THAT KIND OF MONEY FOR REPAIRS LIKE THIS. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. WHEN THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO PARK, THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. THE FAILURE OCCURRED THIRTY TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
WAS DRIVING AND CAR STOPPED ACCELERATING...HAD JUST ENOUGH POWER TO COAST OUT OF TRAFFIC...CAR WAS RUNNING BUT WOULD NOT MOVE FORWARD OR REVERSE. DID EXACTLY WHAT THE RECALL STATED IF THE TRANSMISSION TURBINE SHAFT FRACTURE OCCURS DURING VEHICLE OPERATION IN THE FIRST OR SECOND GEAR, THE VEHICLE WILL NOT UPSHIFT TO THE THIRD THRU SIXTH GEARS LIMITING THE VEHICLES SPEED... *TR
PULLED INTO MY WORK PARKING LOT AND GEAR SHIFTER WOULD NOT SHIFT INTO PARK. AFTER TRYING MULTIPLE TIMES AND BEATING ON IT I FINALLY GOT IT INTO PARK BUT KEY WOULD NOT TURN OFF OR COME OUT OF IGNITION. PUT BACK INTO DRIVE AND WENT THROUGH ALL GEARS (NEUTRAL, REVERSE AND DRIVE) BEFORE I COULD FINALLY PUT IT IN PARK AND TURN OFF THE KEY AND TAKE KEY OUT OF IGNITION. HAPPENED AGAIN THE FOLLOWING WEEK, HAD IT TOWED TO DEALER. THE TOW TRUCK DRIVER HAD NEVER SEEN ANYTHING LIKE IT. HE COULD NOT TOW IT WITHOUT GETTING IT INTO NEUTRAL. THEY HAD TO BREAK THE SHIFTER IN ORDER FOR ME TO DRIVE IT UNTIL THE NEW SHIFTER CAME IN. DEALER WOULD NOT REPLACE WITHOUT CHARGE. SO, I WILL PROBABLY HAVE TO REPLACE THE SHIFTER EVERY THREE YEARS TO THE TUNE OF $400.00. ALSO, AIR INTAKE HOSE HAS BROKEN AND CHECK ENGINE LIGHT COMES ON AND OFF. CAN ONLY ORDER THROUGH DEALER. DUCK TAPED IT UNTIL YOU RECALL IT FOR ENGINEERING DESIGN DEFECT. I SHOULD NOT HAVE TO REPLACE THIS HOSE EVERY THREE YEARS. *TR
AUTOMATIC SHIFTER BUTTON STICKS WHICH DOESN'T LET THE KEY TO COME OUT. IT'S VERY DANGEROUS DRIVING WHILE THE BUTTON IS STUCK IN. YOU CAN BUMP THE SHIFTER N IT'LL TAKE IT OUT OF GEAR DUE TO THE SHIFTER BUTTON STICKING N NOT POPPING OUT. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE HORN FAILED TO ACTIVATE. THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
THE SHIFTER BUTTON/KNOB ALWAYS GETS STUCK. THIS VEHICLE HAS AN AUTOMATIC TRANSMISSION SO IT WASN'T INCLUDED IN THE PRIOR RECALL REGARDING THE SHIFTER. THE CAR RADIO TURNS ON BY ITSELF AFTER I HAVE REMOVED BY CAR KEY AND LOCKED THE DOORS. THIS HAS CAUSED THE BATTERY TO DRAIN AND NOW IT NEEDS TO BE REPLACED. CHEVY DEALER SAID THAT REPLACING THE SHIFTER "MAY" CORRECT THE ISSUE WITH THE RADIO. I WOULD LIKE TO KNOW WHY THE SHIFTER NEEDS TO BE REPLACED AFTER ONLY 2 YEARS OF USE. I HAVE HAD MUCH OLDER CARS WITH FAR LESS ISSUES AND NEVER NEEDED TO HAVE A SHIFTER REPLACED. IT APPEARS TO BE A DEFECT THAT THEY HAVE NOT RECALLED YET. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE OVER 10 MPH. IN ADDITION, THE VEHICLE STALLED WHEN IDLING AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THE UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
MY MOTHER STATED THAT SHE WAS SITTING STILL AT A RED LIGHT WAITING FOR IT TO TURN GREEN WHEN OUT OF NO WHERE THE ENGINE REVVED UP AND THE CAR LUNGED FORWARD CAUSING HER TO STRIKE THE CAR THAT WAS IN FRONT OF HER. SHE MANAGED TO STEERING AROUND THAT CAR AND BRING THE CAR TO A STOP. SHE AND MY SISTER TOLD ME THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. BOTH TIMES THE CAR WAS STANDING STILL AND HER FEET WERE ON THE BRAKES.UPDATED 06/03/14 *BF *TR
I WAS DRIVING WITH TRAFFIC AT CORRECT SPEED DOWN MAIN ROAD. WHEN SUDDENLY A LADY THAT DID NOT HAVE THE RIGHT AWAY PULLED OUT INTO ON COMING TRAFFIC. SHE HIT THE SIDE OF MY CAR ON THE PASSENGER SIDE IN THE AREA OF MY FRONT WHEEL. THE IMPACT WAS SO HARD THAT MY CAR WAS PUSHED ACROSS TURNING LANE IN MIDDLE, ACROSS A LANE OF ONCOMING TRAFFIC AND PART OF CAR WAS IN THE EMERGENCY LANE WHEN IT FINALLY CAME TO A STOP. SINCE SHE WAS TURNING THE OPPOSITE DIRECTION OF TRAFFIC ON HER SIDE OF THE STREET WHEN SHE STRUCK ME HER SVC WENT FROM MY FRONT WHEEL DOWN ALMOST THE ENTIRE LENGTH OF MY CAR. MY CONCERN THAT DURING THIS ENTIRE ACCIDENT AND MY 2012 BEING TOTALED OVER $12,000 WORTH OF DAMAGE AND I WAS HURT, NOT ONE SINGLE AIRBAG OUT OF THE 10 IN MY 2012 SONIC DEPLOYED. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY CONNECTION WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,500. UPDATED 10/14/14*LJ UPDATED 3/31/2015 *JS
I'M EXPERIENCING SOME ISSUES WITH THE AIRBAG PASSENGER SIDE OF MY CAR WHICH IS IN RED ON THE INSTRUMENT PANEL CLUSTER. SAME DESCRIPTION OF THE AIRBAG RECALL MADE ON THE CHEVROLET SONIC, BUT MINE IS NOT INCLUDED. I DID RECEIVED A RECALL ON THE TRANSMISSION, BUT I DO BELIEVE THAT AIRBAGS IS A LIFE HAZARD FOR ANY DRIVER. I CALLED GM CUSTOMER SERVICE, WAS TOLD NO RECALLS ON MY MODEL, BUT NOT INTEREST SHOWN IN FINDING OUT ABOUT THOSE ISSUES. TO BE HONEST THERE ARE A LOT OF THINGS WRONG WITH THE CAR, BUT FOR NOW I'M INTEREST IN MAKING SURE MY AIRBAG IS WORKING AND I'M MORE SECURE ON THE TIME OF AN ACCIDENT. *TR
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO RECALLS AND VEHICLE REPAIRS ISSUES. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. THE KNOCK SENSOR AND LOWER TRANSMISSION MOUNT WERE REPLACED. *JB
TL* THE CONTACT OWNS 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE GEAR BOX BECAME STUCK ON MULTIPLE OCCASIONS. THE CONTACT WAS UNABLE TO SHIFT INTO PARK OR REMOVE THE KEY FROM THE IGNITION INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO INSPECT, DIAGNOSE AND REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT ANTIFREEZE WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO FIND A LEAK AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION AND IT BECAME HARDER TO SHIFT GEARS. THE DEALER REPLACED THE CABIN FILTER; HOWEVER, THE VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR. THE FAILURE WAS NOT CORRECTED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,000.
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CHIME SOUNDED WITH THE ILLUMINATION OF THE ENGINE OIL PRESSURE WARNING INDICATOR. THE FAILURE ALSO RECURRED UPON STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE OIL PRESSURE INDICATOR SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED WHILE MAKING A TURN AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A TELEPHONE POLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
A BAD SMELL LIKE ROTTEN EGGS, KEEPS COMING OUT OF THE AC/C VENTS AND THE ENGINE OF THE CAR. I CHANGED THE AIR FILTER AND EVERYTHING BUT NOTHING HAPPEN THE SMELL DOES NOT GO AWAY. *TR
FOR ABOUT A MONTH NOW EVERYTIME I GO TO PARK MY CAR MY SHIFTER GET STUCK AND I AM UNABLE TO PUT MY CAR IN PARK OR TAKE THE KEY OUT. I WENT TO THE DEALER SHIP AND I WAS TOLD I COULD SPEND $150 TO GET IT LOOKED AT & THEN SPEND HOW EVERY MUCH MONEY IT WOULD BE TO FIX IT. I DON'T HAVE THAT KIND OF MONEY FOR THAT AT THE MOMENT BUT NOW ITS TO THE POINT WHERE I CANT EVEN DRIVE MY CAR AT ALL BECAUSE THE SHIFTER ALWAYS GETS STUCK AND I CANT GET MY KEY OUT TO PARK OR PUT IT IN PARK DRIVE REVERSE ETC...... ! ! ! I HAVE SEEN THAT A COUPLE PEOPLE ARE HAVING THIS PROBLEM SO ITS NOT JUST MY CAR. BUT SINCE IT GETS SUCK I CAN BE DRIVING DOWN THE ROAD AND HIT THE SHIFTER BY ACCIDENT AND IT WILL MOVE THE CAR INTO ANOTHER POSITION BECAUSE IT DOESN'T CLICK WITCH MEANS I CAN GO FROM DRIVING TO IT BEING THROWN INTO PARK OR REVERSE IN SECONDS. THAT'S GOING TO CAUSE A ACCIDENT! I NEED THIS FIXED I DRIVE WITH KIDS IN MY CAR ON A DAILY BASIS .......... THEIR IS SOMETHING WRONG IN THE SHIFTER. *TR
VEHICLE WAS STRUCK ON DRIVER SIDE BY ANOTHER CAR THAT FAILED TO STOP AT A FOUR WAY STOP. THE IMPACT WAS MOSTLY ON THE DRIVER DOOR. THE AIRBAG FAILED TO DEPLOY. *TR
ON OR AROUND DECEMBER, 2014, THE SHIFT COVER WOULD NOT ATTACH PERMANENTLY. ON OR AROUND MARCH 10, 2014, THE ELECTRICAL ACCESS PLUG DID NOT OPERATE. ON OR AROUND MARCH 6, 2014, MY MOTHER WAS DRIVING AROUND 45MPH, AND WE HIT AN ELK. NO AIRBAGS DEPLOYED. *TR
I WAS IN A TBONE ACCIDENT WHERE THE DRIVER WAS GOING WELL OVER MY SPEED. AFTER THE HIT, MY HEAD HIT THE DRIVER'S SIDE WINDOW. THE IMPACT SENT ME SPINNING ACROSS THE ROAD INTO A WOODED AREA WHERE MY PASSENGERS SIDE STRUCK A TREE. I WAS OUT FOR A LITTLE WHILE (NOT SURE HOW LONG). WHEN I CAME TO MY SENSES MEDICAL WAS ON SCENE AND I HAD A MAJOR HEADACHE AND MY LEFT KNEE WAS PRETTY SORE. I WENT TO THE EMERGENCY ROOM THAT DAY TO BE INFORMED THAT I SUFFERED HEAD AND BACK INJURIES. AFTER GETTING THE VEHICLE INSPECTED I WAS TOLD THAT MY PARTICULAR VEHICLES HAD MORE AIRBAGS THAN THE STANDARD VEHICLE AND MY AIRBAGS SHOULD HAVE DEPLOYED. *TR
WHEN TRYING TO CROSS A BUSY INTERSECTION, I HAD NO POWER WHEN I PRESSED ON THE GAS PEDAL. THE ENGINE JUST REVVED. WE SLOWLY MOVED FORWARD AND WERE VERY NEARLY HIT BY BOTH SIDES OF ONCOMING TRAFFIC. I WAS ABLE TO PULL OVER AND PUT ON FLASHERS. I DROVE ON THE SIDE OF ROAD UNTIL THE GEARS ENGAGED A FEW SECONDS LATER. EVER SINCE I STILL HAVE ISSUES MERGING ON HIGHWAYS ON IN TRAFFIC. *TR
MY VEHICLE HAS BEEN A NIGHTMARE. IN JANUARY I VISITED THE DEALERSHIP BECAUSE MY HEATER WAS NOT WORKING. AT THAT TIME I WAS TOLD I WOULD NEED TO REPLACE MY BATTERY SOON THAT IT HAD SOME LEAKING ACID. THREE WEEKS LATER I REPLACE THE BATTERY. AT THAT TIME THE DEALERSHIP INSTALLED A NEW BATTERY AND SENT ME ON MY WAY. IVE SPENT THOUSANDS SINCE THEN REPAIRING WHAT THE DEALERSHIP DESCRIBED AS A ELECTRICAL NIGHTMARE. I ALSO HAVE TOLD THE DEALERSHIP SEVERAL TIMES THAT THERE ARE TRANSMISSION PROBLEMS WITH MY VEHICLE. I INSISTED THEY DRIVE WITH ME AND ALTHOUGH THE TRANSMISSION ISSUES HAVE BEEN ACKNOWLEDGED, THE DEALERSHIP HAS BEEN BUSY REPAIRING THE ELECTRICAL DAMAGE OF THE BATTERY, THE HAVE NEVER TOUCHED MY TRANSMISSION. I STILL HAVE TRANSMISSION PROBLEMS. MY CAR HESITATES AND DOESN'T ACCELERATE CAUSING ME TO ALMOST WRECK SEVERAL TIMES. I ALSO HAVE HAD SEVERAL IGNITION PROBLEMS WITH MY VEHICLE. ONE OCCASION MY VEHICLE WOULD NOT TURN OFF. THE KEY WAS IN THE OFF POSITION BUT THE CAR REMAINED RUNNING FOR SEVERAL HOURS UNTIL THE BATTERY WAS DEAD. ANTHER OCCASION I WAS PUMPING GAS AND THE VEHICLE WAS TURNED OFF. MY TWO YOUNG CHILDREN WERE IN THE VEHICLE AND THE CAR STARTED CRANKING ITSELF. IT ATTEMPTED TO START THREE DIFFERENT TIMES. MY CAR STALLS AT RED LIGHTS AND WILL DECELERATE IN THE MIDDLE OF HEAVE TRAFFIC. I AM FRIGHTENED TO DRIVE MY VEHICLE AND FEAR FOR ME AND MY CHILDRENS SAFETY. I HAVE CONTACTED GM SEVERAL TIMES AND HAVE HAD MY CAR IN FOR REPAIR NUMEROUS TIMES. MY SALESPERSON ADVISED ME TO FILE A LEMON LAW REPORT AND MY MECHANIC DESCRIBED MY VEHICLE AS AN ELECTRICAL NIGHTMARE. NO GM REP CAN EXPLAIN WHY MY VEHICLES BATTERY WOULD HAVE CAUSED THIS MUCH DAMAGE BEING MY CAR WAS LESS THAN 2 YEARS OLD. PLEASE HELP. *JS
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE ENGAGING THE SHIFTER ASSEMBLY INTO GEAR, THE BUTTON ON THE ASSEMBLY BECOMES STUCK. THE CAR CAN THEN BE MOVED FROM PARK INTO ANY GEAR BY ACCIDENT. ALSO CAUSING THE KEY TO BE STUCK INSIDE THE IGNITION OF THE VEHICLE. *TR
AFTER MANUALLY TURNING OFF THE RADIO, TURNING OFF THE CAR, REMOVING THE KEY FROM THE IGNITION, EXITING THE CAR, LOCKING AND ARMING THE CAR'S ALARM, THE RADIO WILL TURN ITSELF BACK ON. IN SOME CASES IT HAS DONE THIS BEFORE WE HAVE EVEN WALKED 20 FEET FROM THE CAR, IN OTHER CASES IT HAPPENS UP TO 2 HOURS AFTER EXITING (AND LOCKING) THE CAR. IT HAPPENS MORE THAN 75% OF THE TIME. SHORTLY AFTER THE FIRST TIME WE OBSERVED THE SYMPTOM, THE CHECK ENGINE LIGHT CAME ON AND STAYED ON, BUT THE DEALERSHIP CLAIMED IT WAS NO LONGER ON AFTER I DROPPED THE CAR OFF (AND IT WAS DEFINITELY ON WHEN I EXITED THE STILL RUNNING CAR FOR THEM TO DRIVE INSIDE) AND THAT THERE ARE NO ERROR CODES IN THE HISTORY. THEY CLAIM THEY CANNOT REPRODUCE THE RADIO ISSUE. *TR
DURING AN CONTINUOUS LEFT HAD TURN IN A PARKING LOT THE STEERING LOCKED UP NOT ALLOWING FOR THE STEERING WHEEL TO BE BROUGHT BACK TO CENTER CAUSING LOSS OF CONTROL AND COLLISION WITH A CURB INSIDE OF A PARKING LOT. ONCE IMPACT WITH RIGHT FRONT TIRE WAS MADE AND DAMAGE SUSTAINED, MINIMAL STEERING WAS REGAINED ALLOWING FOR CAR TO BE MANEUVERED TO A SAFE LOCATION. *TR
I BROUGHT MY CAR IN BECAUSE THERE WAS SOMETHING WRONG WITH THE STEERING. I ASKED THAT AN OIL CHANGE BE DONE AND WHEN I PICKED IT UP THE CAR HAD WHITE SMOKE COMING OUT OF THE ENGINE AND HAD A STRONG BURNING SMELL. THERE WAS A LOT OF SMOKE I WAS ONLY GONE 10 MINUTES FROM THE DEALER BEFORE I HAD TO BRING IT BACK. BROUGHT IT BACK DEALER SAID THEY SMELLED BURNING AND SPRAYED A DEODORIZER IN VENTS TO MASK IT, BUT THEY DID NOT ADDRESS THE SMOKING THAT IS STILL HAPPENING. FILED COMPLIANT WITH GM REQUESTING A BUY BACK OF VEHICLE. I BOUGHT THE VEHICLE THE FIRST YEAR IT WAS OUT,AND HAVE ALSO HAD MULTIPLE ISSUES WITH THE FRONT END, AIR CONDITIONER NOT TO MENTION THAT THE DEALER DROPPED CAR OFF RACK AND CAUSED DAMAGED. *TR
JUST GOT THE CAR AND THE SWITCH BUTTON IS GETTING STUCK AND MY KEY WON'T COME OUT OF THE IGNITION IT'S BEEN HAPPENING NOT EVERY TIME I TRY TO PARK IT AND WON'T STAY FULLY IN PARK. *TR
WHEN I AM SLOWING AND THERE IS A GRATE IN THE STREET, MY VEHICLE HAS PROBLEMS BRAKING. THIS HAS HAPPENED NUMEROUS TIMES EVERY TIME I AM ON A GRATE, WHICH IS FAIRLY COMMON IN THE CITY. I TOLD [XXX] AND THEY ADVISED ME THAT THERE WAS NOTHING WRONG WITH THE BRAKES (THEY WERE DOING AN OIL CHANGE AND SAID THEY CHECKED THE BRAKES). WHEN I DRIVE OVER ICE, IT MAKES A LOUD NOISE AND THERE APPEARS TO BE A PROBLEM BRAKING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DT .....UPDATED 02/10/16 *BF
I WENT TO GO SOME PLACE WHEN I NOTICED THE PASSENGER SIDE OF MY WINDSHIELD CRACKED. THERE IS NO CHIP INDICATING THAT SOMETHING HAD HIT IT. THE CRACK SEEMS TO HAVE STARTED FROM THE EDGE OF THE WINDSHIELD. IT SEEMS THAT THE WINDSHIELD HAD TWISTED. THE CRACK IS APPROX 8 TO 12 INCHES AND CIRCLES INTO AN UP SIDE DOWN U. I BELIEVE GM SHOULD LOOK INTO THIS PROBLEM. I HAVE CHECKED TO SEE IF GM HAS A RECALL AND THEY DO NOT. *TR
WHEN I APPLY MY BRAKES AT LOW SPEED THERE IS A ROTATIONAL NOISE IN THE REAR END. I FOUND OUT ON MY LAST RECALL VISIT THAT GM KNOWS OF THIS ISSUE AND SENT OUT A DOCUMENT, #PICA DATED 11/19/2012 SAYING THEY WERE WORKING ON THE PROBLEM. I HAVE CONTACTED GM TO SEE IF THEY HAVE RESOLVED THIS ISSUE. THEY REPORTED BACK TO ME, AFTER 3 WEEKS OF PHONE CONVERSATIONS AND TALKING TO MULTIPLE PERSONS, THAT THE REAR DRUMS HAVE TO BE RE-DESIGNED AND THAT THEY ARE WORKING ON THE FIX. I ASKED FOR A LETTER OR EMAIL SHOWING ME THE DATE MY CAR WILL BE FIXED AND THAT IT IS NOT A SAFETY ISSUE EVEN THOUGH THE PROBLEM IS WITH THE BRAKES. THEY REFUSED ME A LETTER OR EMAIL ON THIS ISSUE AND I ONLY TALK TO SOMEONE WITH A FIRST NAME. I HAVE HEARD THIS SAME NOISE SINCE 5/12/2012 BUT NOW IT IS GETTING LOUDER.
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SHIFT TO THE CORRECT GEAR CAUSING THE ENGINE RPM TO SUDDENLY INCREASE. ALSO, THE CONTACT MENTIONED THAT WHEN THE VEHICLE WOULD COME TO A STOP, THE VEHICLE WOULD ACCELERATE INDEPENDENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). HOWEVER, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
SHIFTER BUTTON GETS STUCK AND CAN'T TAKE KEY OUT OF IGNITION! ITS BEEN REPLACED BEFORE AND THIS IS THE SECOND TIME! DEALER WONT REPLACE UNDER WARRANTY! *TR
HAVING HEARD RATTLING IN THE FRONT OF HER SONIC MY DAUGHTER TOOK THE CAR TO THE DEALERSHIP WHERE PURCHASED. THE MAIN COMPLAINT WAS RATTLING FROM THE FRONT OF HER VEHICLE ONLY. AFTER MUCH RUN AROUND(FROM A SUPPOSED 5 STAR SERVICE DEPARTMENT) THEY TOLD HER THAT IT WAS INTERMITTENT AND THAT THEY WOULD NOT BE ABLE TO FIND OR DUPLICATE THE PROBLEM. SO THEY SENT HER ON HER WAY. LAST WEEK SHE WAS DRIVING HOME AND HEARD A LOUD BANG. SHE THOUGHT SHE HIT SOMETHING OR SOMETHING HIT HER. NO DAMAGE WAS DISPLAYED ON THE VEHICLE OR IN THE ROADWAY. A MYSTERY BANG FOR SURE. I DROVE THE CAR AND HEARD NOTHING. NOT SAYING THAT THERE IS NOTHING WRONG BUT MY DAUGHTERS, AS IS EVERYONE'S, SAFETY IS AT RISK HERE. I AM TAKING MY DAUGHTERS CAR BACK TO THE DEALERSHIP AND WITH RECALLS IN HAND WILL REQUEST INSPECTIONS OF EVERY PART ON THE RECALLS. *TR
I PURCHASED MY SONIC IN APRIL OF THIS YEAR. I WAS INITIALLY WOWED BY THE AVG MPG I WAS ATTAINING BASED ON THE AVG REPORTED BY THE CAR'S COMPUTER. AFTER A FEW FILL UPS I REALIZED I WAS ADDING MORE GAS THAN THE MPG WOULD INDICATE. SINCE 6/21 I BEGAN RECORDING THE DIFFERENCE REPORTED BY THE COMPUTER AT EACH FILL UP & MY MANUAL CALCULATIONS. THE DIFFERENCE THRU 10/17 AVERAGED 5.6MPG (A LOW OF 2.3 & A HIGH OF 8.4 MPG) ALWAYS HIGHER. I TOOK IT TO THE DEALER & WAS TOLD THERE WAS NOTHING THEY COULD DO & THAT THE SVC MGR'S CADILLAC HAD THE SAME PROBLEM. IN FACT, I WAS TOLD BY HIM THAT THE COMPUTER'S FIGURE WAS THE "MPG THE CAR WAS GETTING AT THE MOMENT, NOT THE AVG SINCE LAST FILL UP. I'VE CALLED CHEVROLET, TOLD NUMEROUS PEOPLE ABOUT THE PROBLEM. I WAS PROMISED CALLBACKS & HAVE NEVER GOTTEN THEM. *TR
ON JUNE 19, 2013, AFTER PICKING UP MY 5 YR OLD GRANDSON FROM SUMMER CAMP, WE WERE ON OUR WAY TO THE PARK. I AM DRIVING APPROXIMATELY 45 MPH AND ALL OF A SUDDEN, MY GRANDSON OPENS THE DOOR! WHILE THE LOCKS ENGAGE WHEN PUT INTO GEAR, HE WAS ABLE TO OPEN THE DOOR! NEEDLESS TO SAY, I FLIPPED OUT! THAT'S NOT SUPPOSED TO HAPPEN! MY DOORS ARE SUPPOSED TO BE LOCKED!!! I FIND THIS VERY DANGEROUS AND UNSAFE FOR ANYONE, ANY AGE! MY CAR DOES HAVE CHILD LOCKS, BUT WHY SHOULD I HAVE TO TURN THEM ON EVERY TIME SOMEONE GETS IN MY CAR WHEN MY LOCKS AUTOMATICALLY ENGAGE WHEN PUT IN GEAR!!!!!?????????? CHEVROLET HAS ALWAYS BEEN MY FAVORITE MAKE OF A VEHICLE AND THAT IS WHY I CHOSE TO BUY ONE. PLUS, THE SONIC WAS A WISE CHOICE FOR ME AT THE TIME BECAUSE I WAS DRIVING 60-75 MILES A DAY BACK AND FORTH TO WORK AND HOME. THEN MORE TRAVELING ON THE WEEKENDS TO MOBILE, AL TO VISIT FAMILY. AFTER THAT INCIDENT, PLEASE MARK MY WORD, THAT I WILL NEVER BUY ANOTHER CHEVY AGAIN, AND I WILL MAKE SURE THAT NO ONE ELSE DOES AS WELL. I WILL CONTACT MY LOCAL NEWS STATION AND HIRE AN ATTORNEY, IF I HAVE TO, MAKE CHEVY IMPROVE MY VEHICLE OR GIVE ME SOMETHING ELSE THAT IS SAFER FOR MY FAMILY! WHAT IF SOMETHING WERE TO HAPPEN TO MY GRANDSON? THEN WHAT? WHAT IF IT WERE YOU AND YOUR GRANDBABY OR SON OR DAUGHTER? YOU BEST BETTER BELIEVE THAT YOU WOULD HAVE THE BIGGEST LAWSUIT ON YOUR HANDS THAT YOU'VE EVER HAD TO WITNESS!!! AND I GUARANTEE THAT YOU STILL WILL HAVE ONE, IF THEY DON?T MAKE THIS RIGHT! I AM NOT ASKING FOR MONEY (THAT?S NOT WHAT I?M ABOUT), BUT SIMPLY ANOTHER VEHICLE THAT IS SAFER THAN THE CHEVY SONIC AND TO MAKE ALL CHEVY SONICS SAFER!!!! I AM APPALLED THAT CHEVY WOULD MAKE A VEHICLE THAT IS SO UNSAFE! *TR
REAR NOISE COMING FROM THE BRAKE AREA. GM TOLD ME THEY HAVE TO RE-DESIGN THE REAR BRAKE DRUMS, THEY WOULDN'T GIVE ME A FIX DATE AND WOULDN'T SAY IF IT WAS A SAFETY PROBLEM. NOISE IS GETTING LOUDER. GM PRODUCED A DOCUMENT #3213219 NOV 2012 SAYING THEY WERE WORKING ON THE PROBLEM AND DIDN'T SEE IT AS A SAFETY ISSUE. *TR
CAR WILL START BY ITSELF AFTER KEY IS PARTIALLY INSERTED INTO IGNITION AND CAR WILL TRY TO START OVER AND OVER IF LEFT IN IGNITION WHEN TURNING OFF. TOOK TO DEALER THEY BLAMED ON AFTERMARKET RADIO. HOWEVER, I AM PRETTY SURE HAS DONE ALMOST FROM THE POINT PURCHASE. DISCONNECTED RADIO STUFF AND STILL DOES SAME THING. CAR IS STATIONARY IN PARK. NO SAFETY ISSUE OTHER THAN WHAT IS STATED.
THE TRANSMISSION BEGAN TO JOLT, THUD, AND OTHERWISE NOT SHIFT. LEAVING ME EXTREMELY SLOW IN HIGH TRAFFIC. THE SELLING DEALERSHIP REFUSED TO REPLACE THE VEHICLE. GM REFUSED TO REPLACE THE VEHICLE. I CONTACTED ANOTHER CHEVY DEALERSHIP THEY NOTED DEBRIS IN THE TRANSMISSION AND A FAULTY CAM PHASER (TRANSMISSION) AND THE REPAIR MAY NOT CORRECT THIS. *TR