NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Chevrolet Sonic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNED A 2013 CHEVROLET SONIC. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS RUN OFF THE ROAD BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND A FRACTURED RIGHT RIB, WHICH NEEDED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNKYARD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THERE WAS A MANUFACTURER RECALL REGARDING THE CATALYTIC CONVERTER THAT NEEDED TO BE ADDRESSED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
"TAKATA RECALL" I AM HAVING TROUBLE REMOVING THE KEY FROM THE IGNITION. IT GETS STUCK AND WON'T COME OUT, ALSO WHEN I WANT TO PUT THE CAR ON REVERSE IT ALSO GETS STUCK, IT WON'T CHANGE GEAR. I REALLY NEED HELP WITH THIS PROBLEM.
PUT CAR IN REVERSE HEARD A LOUD NOISE. CONTROL ARM WAS BENT. HAS WORN OUT MY NEW TIRES DUE TO ALIGNMENT DENIED BY DEALER DUE TO THIS
AT AROUND 38,000 MILES THE ODOMETER AND TRIP METER ON MY 2013 SONIC STOPPED DISPLAYING NUMBERS AND INSTEAD SHOWS JUST 3 DASHES. DISCONNECTING THE CAR'S BATTERY FOR 30 MINS, RECONNECTING, AND STARTING THE CAR DISPLAYS THE MILEAGE FOR A FEW SECONDS AND THEN RETURNS TO THE ---. SAME HAPPENS WHEN PULLING THE FUSE FOR THE GAUGE CLUSTER; THE MILEAGE IS DISPLAYED FOR A FEW SECONDS AND THEN RETURNS TO THE ---. ATTEMPTING TO RESET THE TRIP METER RESULTS IN THE NORMAL 'BEEP' BUT NUMBERS ARE NOT DISPLAYED. BROUGHT THE CAR TO THE DEALERSHIP AND SINCE THE VEHICLE IS OUT OF WARRANTY THEY WANT A NONREFUNDABLE DEPOSIT OF $700 JUST TO DIAGNOSE, PARTS AND LABOR WOULD BE AN ADDITIONAL BILL ON TOP OF THAT. RIDICULOUS. SINCE THIS IS LIKELY A COMPUTER ISSUE IT'S BEYOND THE SCOPE OF WORK THAT CAN BE PERFORMED BY MY TRUSTED LOCAL GARAGE AND AS A RESULT I HAVE NOT HAD THE ISSUED CORRECTED. THIS SHOULD BE A GM RECALL. KNOWING MY VEHICLE'S MILEAGE IS CRITICAL SAFETY INFORMATION AS IT IS A BENCHMARK FOR ROUTINE MAINTENANCE, AS WELL AS FOR ACCURATELY REPORTING INSURANCE INFORMATION.
KEY STICKS IN THE IGNITION, UNABLE TO REMOVE WHEN IN PARK POSITION. I WORK A DANGEROUS JOB IN BAD AREAS AND CANNOT DEPEND ON THE KEY BEING RELEASED FROM THE SWITCH AFTER PARKING. WHATCH PUTS ME IN A AWKWARD SITUATION IN REGARDS TO SAFETY.
TAKATA RECALL, MY CAR HAS BEEN HIT IN THE FRONT END 3 TIMES AND THE LAST TIME WAS A HARD HIT, NONE OF THE TIMES HAVE I HAD AN AIRBAG COME OUT.
AFTER TURNING OFF ENGINE AND GETTING OUT OF THE CAR...IT "CRANKED" OVER ONCE TRYING TO START ON ITS OWN. I JIGGLED THE KEY AND IT DID IT AGAIN. REMOVED THE KEY SEVERAL TIMES AND STARTED/STOPPED THE ENGINE. COULD NOT GET IT TO DUPLICATE THE SYMPTOMS.
ROUGH IDLE AT STOP AND SLUGGISH PROPULSION WHILE DRIVING TO WHERE IT CAN BECOME DANGEROUS WHILE MERGING ONTO FREEWAY TRAFFIC AND BUSY CITY STREETS. UPON FURTHER INVESTIGATION ON ONLINE FORUMS, THERE IS A MASS ISSUE WITH THE AIR INTAKE TUBE/HOSE FROM AIR BOX TO THROTTLE BODY. THE ISSUE BEING MAJOR CRACKING OR HOLES IN THE TUBE/HOSE CAUSING TOO MUCH AIRFLOW. THIS CRACKING HAPPENS SOMETIMES BEFORE OR AFTER THE O2 SENSOR. THE CRACKING I FOUND HAPPENED TO BE AFTER MY O2 SENSOR, THEREFORE NOT EVEN TRIGGERING THE CHECK ENGINE SYSTEM TO ACTIVATE.
WE RECEIVED A RECALL NOTIFICATION IN FALL 2016 REGARDING KEYMINDER MALFUNCTION. TOOK VEHICLE TO DEALER TO FIX AND THEY REPROGRAMMED THE MYLINK SYSTEM PER THEIR SERVICE BULLETIN INSTRUCTIONS. THIS DID NOT FIX THE PROBLEM. WHEN THE KEY IS LEFT IN THE IGNITION THE CAR FAILS TO SIGNAL WHEN THE DRIVER DOOR IS OPENED MAKING IT EASY TO LOCK THE KEY IN THE IGNITION. THIS HAPPENED ONCE AFTER THE SUPPOSED REPAIR AND LOCKOUT ASSISTANCE WAS REQUIRED. HAVE TAKEN THE CAR BACK TWICE SINCE THE INITIAL "FIX" SINCE IT STILL ISN'T WORKING. THEY FINALLY ATTRIBUTED THE PROBLEM TO A FAULTY IGNITION SWITCH THE LAST VISIT. THEY WILL NOT FIX UNDER WARRANTY/RECALL. HOPEFULLY THIS ISN'T ANOTHER POTENTIALLY DEADLY GM IGNITION SWITCH ISSUE!
AUTOMATIC SHIFTER BUTTON REMAINS IN DEPRESSED POSITION, EVEN WHEN VEHICLE IS IN PARK, 1) PREVENTING REMOVAL OF KEY AND 2) ALLOWING FREE MOVEMENT FROM PARK TO REVERSE, DRIVE, NEUTRAL OR VICE VERSA. STATIONARY, WHENEVER I PARK. AFTER SOME MINUTES THE BUTTON MAY POP OUT, BUT PROBLEM IS GETTING WORSE.
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE PULLING OUT OF A PARKING LOT ONTO THE ROAD TO GET IN A TURNING LANE, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S SIDE WHEEL FRACTURED AND THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE DRIVER SUSTAINED WHIPLASH AND MINOR BRUISING. THE FRONT PASSENGER FLEW INTO THE FRONT WINDSHIELD. THE GEAR SHIFTER FRACTURED WHEN THE FRONT PASSENGER WAS IMPACTED BY THE FORCE OF THE CRASH. AN ADULT PASSENGER IN THE REAR OF THE VEHICLE AND TWO CHILDREN PASSENGERS SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS RECEIVED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A YARD. THE MANUFACTURER INVESTIGATED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,700. THE VEHICLE WAS TOTALED. UPDATED 11/16/16.*JB
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE RADIO AND THE AUDIBLE TURN INDICATOR FAILED TO OPERATE WHEN ACTIVATED. DUE TO THE FAILURES, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V454000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
SHIFT BUTTON STICKING. KEY STUCK IN THE IGNITION UNABLE TO REMOVE . CAR CAN NOT BE PUT ON FULL PARK WHICH IS CAUSING ENGINE AND BATTERY TO FAIL. ELECTRONIC KEY RELEASE NOT WORKING. THIS IS A HUGE SAFETY ISSUE AS THE PARK CAN EASILY MOVE BECUASE IT'S NOT FULLY PARKED DUE TO IGNITION KEY FAILIURE. THIS IS A MANUFACTURER DEFECT BUT THERE HASN'T BEEN A RECALLED SO WE HAD TO PAY OUT OF POCKET TO FIX.
WHEN SHIFTING GEARS, THE BUTTON MECHANISM WILL NOT RELEASE ONCE THE LEVER IS IN THE DESIRED GEAR, MAKING THE SHIFT ITSELF PRONE TO SLIDING BETWEEN THE DIFFERENT GEARS AND PUTTING THE DRIVER AT RISK FOR ACCIDENTS. THERE IS ALSO A SPECIFIC ISSUE WITH THE SHIFT WHEN THE LEVER IS PLACED IN "PARK" POSITION; THE KEY CANNOT BE RELEASED BY THE IGNITION.
CAR SHAKES VERY BAD WHEN DRIVING AND APPROACHING A STOP.
GM PART NUMBER 95027313 OUTLET DUCT CONNECTING THE AIR BOX TO THE THROTTLE BODY HAS SHREDDED IN 30,000 MILES OF USE. THIS PROBLEM CAUSES THE ENGINE TO RUN LEAN (ODB2 ERROR CODE P0171) RESULTING IN SIGNIFICANTLY REDUCED FUEL ECONOMY, POOR ACCELERATION, ROUGH IDLE, AND POTENTIAL FAILURES TO A NUMBER OF COSTLY SENSORS AND COMPONENTS, AS WELL AS ALLOWING DIRTY, UN-FILTERED DIRECTLY INTO THE ENGINE. A QUICK GOOGLE SEARCH REVEALS 26,000 SEARCH RESULTS INCLUDING FORUMS AND MESSAGE BOARDS WHERE COUNTLESS SONIC OWNERS REPORT THE SAME ISSUE. THIS IS A WIDESPREAD PRODUCT DEFECT AND GM NEEDS TO PROVIDE A REPAIR SOLUTION FOR OWNERS OF THIS MODEL VEHICLE. THE PART HAD DETERIORATED TO THE POINT, WHERE THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER NOTICED THE FUEL ECONOMY OF THE VEHICLE DROPPING STEADILY FROM THE ADVERTISED 29/CITY/40 HIGHWAY TO AN AVERAGE OF ABOUT 25 MPG HIGHWAY.
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE DRIVING AT APPROXIMATELY 40 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE CRASHED INTO THE DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HOOD AND BUMPER NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNAWARE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
VEHICLE SHIFT KNOB BUTTON IS STICKING. ALLOWS THE CAR TO BE SHIFTED WITH LITTLE FORCE AND CAUSED THE KEY TO LOCK IN THE IGNITION.
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE THE VEHICLE WAS STATIONARY, THE BUTTON ON THE SHIFTING LEVER BECAME STUCK AND WOULD NOT RELEASE WHEN THE VEHICLE WAS SHIFTED INTO PARK. AS A RESULT, THE IGNITION KEY BECAME STUCK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 29,300.
FAULTY COMPUTER/RECALLS I PURCHASED THE USED VEHICLE 2 YEARS AGO AND A MONTH AFTER THE CHECK ENGINE LIGHT CAME ON. I HAVE BROUGHT THIS BACK TO THE DEALER MULTIPLE TIMES TO FIX, BUT IT KEEPS HAPPENING. IT IS NOT AN ISSUE WITH MY ENGINE, BUT RATHER THE COMPUTER. BECAUSE OF THE FAULTY COMPUTER ISSUE, IT HAS CAUSED OTHER ISSUES IN MY CAR, INCLUDING FAULTY READING AND MY INABILITY TO KNOW IF SOMETHING DANGEROUS ACTUALLY WAS OCCURRING IN MY VEHICLE. I AM VERY FRUSTRATED, BECAUSE THIS KEEPS HAPPENING AND EACH YEAR I HAVE TO DEAL WITH THIS ISSUE TO GET MY CAR INSPECTED.
THE GEAR SHIFT BUTTON STICKS WHEN IN GEAR OR PARK.
MY VEHICLE WAS IN MOTION, STRAIGHT-LINE, AT 60 MPH. THIS MORNING ON MY WAY TO WORK, MY GAUGE PANEL WENT HAYWIRE. THIS ISN'T THE FIRST TIME IT'S HAPPENED. IT'S HAPPENED MANY TIMES. I'VE TAKEN VIDEO OF THIS CONDITION AND UPLOADED IT TO YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=IVSDEO8LCR8 WHEN IT HAPPENS, NOT ONLY DOES THE SPEED AND RPM'S FLUCTUATE RAPIDLY AND INACCURATELY, BUT THE TURN SIGNALS QUIT WORKING (SAFETY ISSUE!), AND SINCE THE TRACTION CONTROL LIGHT IS COMING ON, I ASSUME IT HAS QUIT WORKING AS WELL (SAFETY ISSUE). THE VEHICLE IS UNDER WARRANTY, AND I'VE HAD IT IN TO A LOCAL CHEVROLET DEALERSHIP (RK CHEVROLET, VIRGINIA BEACH, VA) FOR REPAIR. THEY WERE TOLD OF THE YOUTUBE VIDEO AND THEY WATCHED IT. THEY THEN TRIED TO REPRODUCE THE PROBLEM AND COULDN'T. SO THE VEHICLE WAS RETURNED WITHOUT A REPAIR BEING DONE. THE PROBLEM IS INTERMITTENT. I'VE TRIED CONTACT CHEVROLET IN ANOTHER WAY BUT THEY WERE UNRESPONSIVE. TIME TO TRY SOMETHING DIFFERENT. THAT'S WHY I AM CONTACTING YOU ALL.
MY CHEVY SONIC HAS HAD A CLICKING NOISE SINCE I PURCHASED IT. IT GOES DEAD WHEN GAS CAP IS REMOVED AND WILL NOT CRANK BACK. I HAD IT WORKED ON AT A DEALERSHIP $306 LATER IT IS STILL DOING THE EXACT SAME THINGS. I PURCHASED VEHICLE WITH 21 MILES ON IT. I AM ON THE ROAD FOR MY JOB. THIS VEHICLE HAS BEEN A HEADACHE SINCE PURCHASE. I CANNOT AFFORD ANOTHER PAYMENT. SURE CANT AFFORD THE BILL FROM THE SHOP WHEN IT DOESN'T FIX ANY OF THE PROBLEMS. THE VEHICLE HAS HAD TO BE JUMPED OFF TO START. I PURCHASED NEW BATTERY EVEN WHEN AUTO PARTS STORE TESTED OLD BATTERY AND STATED IT WAS GOOD AND ALTERNATOR WAS CHARGING. I AM FURIOUS. WHAT IS A HONEST PERSON TO DO?????WHEN DEALERSHIP DOESN'T HOLD UP TO CORRECTING THE PROBLEM. NOTHING TO THEM IT RUINS YOUR CREDIT, NOT THEIR NAME. I HAVE HAD TO BE TOWED DUE TO VEHICLE NOT CRANKING EVEN WHEN BEING JUMPED OFF. HELP!!! DEALERSHIP/GM SHOULD BE HONEST AND FIX THE PROBLEMS. APPARENTLY THEY DON'T VALUE REPEAT CUSTOMERS!!!
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, THE ENGINE TURNED OFF AND IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE BUTTON ON THE SHIFT LEVER SEIZED. THE CONTACT STATED THAT THE SHIFT LEVER HAD TO BE TAPPED TO DISENGAGE THE BUTTON AND REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
WHILE DRIVING MY CAR FOR THE PAST YEAR NOW I HAVE NOTICED MY RPM GAUGE STICKING AND REVVING ON ITS OWN. IT IS STARTING TO HAPPEN MORE CONSISTENTLY. WHEN I'M DRIVING DOWNHILL THE RPM GAUGE WILL REV HIGH AND STAY STUCK HIGH. THEN WHEN I PUT THE CAR IN PARK IT WILL REV HIGH ON ITS OWN AND STAY STUCK AND EVENTUALLY COME BACK DOWN. SOMETHING NEW I HAVE STARTED TO EXPERIENCE IS WHEN I'M AT A COMPLETE STOP THE RPM GAUGE WILL START REVVING UP AND DOWN ON IT'S OWN WHILE MY CAR LIGHTS BRIGHTEN AND DIM AND MY WARNING LIGHT COMES ON THAT I'M SLIDING WHICH IS IMPOSSIBLE SINCE I'M AT A COMPLETE STOP. I HAVE ALSO NOTICED THE TRANSMISSION HAS STARTED TO FEEL JERKY LATELY WITH EVERYTHING ELSE. I JUST PURCHASED THIS VEHICLE ALMOST 2 YEARS AGO AND I ONLY HAVE 58,000 MILES ON IT.
LAST YEAR ON APRIL 12TH 2016 I WAS IN A CAR ACCIDENT WITH A CSX DUMP TRUCK HER MERGED ONTO MY SIDE AND HIT ME MY DOOR CAVED IN AND EVERYTHING BUT MY AIRBAG DID NOT DEPLOY IM OKAY AND SO IS MY CAR BUT I HAD TO GET MY WHOLE DRIVER SIDE FIXED AND NOW MY CHILD DONT WORK AT ALL AND I HAVE A 3YR OLD THAT IS FIGURING OUT HOW TO OPEN THE DOOR AND IM LOSEING SPEED AND POWER AND MY THING THAT TELLS ME HOW MANY MILES TILL THE NEXT GAS STOP IS ALL MESSED UP IT JUST TELLS ME OFF THE WALL NUMBERS AND I NEED ALL OF THIS FIXED.
WHEN THE YOU START THE CAR, IT HOPS, JERKS ROUGHLY, AND IT TAKES LONGER THAN WHAT IT SHOULD TO START EVEN IN FAIR WEATHER. HESITATES TO SHIFT, JERKS INTO GEAR, VERY SLOW (UNSAFE ON HIGHWAY), A GUTLESS WONDER, AND ACTS AS IF THE TRANSMISSION IS SLIPPING WHEN THE REAL ISSUE IS UNKNOWN. IT SHAKES AND SHUTTERS, THIS WAS A CONTINUATION OFF OF THE CHEVY AVEO PLATFORM. THE CHEVY AVEO DID NOT HAVE THESE TYPE OF ISSUES. I'M AFRAID THAT IF THIS VEHICLE IS CONTINUED TO BE DRIVEN, YOU WOULDN'T BE ABLE TO GET OUT AN EMERGENCY SCENARIO DUE TO THE SLUGGISHNESS, IT'S AN ABSOLUTE GUTLESS WONDER. AND AGAIN, IT'S UNSAFE TO DRIVE ON THE HIGHWAY. DOESN'T WANT TO GO INTO 2ND GEAR TOO WELL, WHICH IS WHY I SAID IT'S UNSAFE ON THE HIGHWAY ESPECIALLY. ALL AROUND A SLOW AND UNRELIABLE CAR, IT IS DEVASTATING
4 ASPEN TOURING TIRES PURCHASED IN 8/2015. IN DEC 2015, 1 OF THE TIRES BLEW OUT. BIG O SAID IT WAS SOMETHING OWNER RAN OVER BUT OWNER SAYS SHE DID NOT RUN OVER ANYTHING AND THE BLOW OUT WAS ON THE SIDE NOT ON THE TREAD. OWNER REPLACED WITH NEW ASPEN TOURING TIRE ON 1/14/2016. ON 3/6/2016, OWNER NOTICED A BLISTER ON THE SIDEWALL OF ONE OF THE TIRES. SHE WILL NEED TO REPLACE ANOTHER ONE OF THE TIRES BEFORE IT BLOWS OUT. 2 TIRES IN 6 MONTHS.
WHEN THE TEMPERATURE DROPS AROUND 0-15 THE WINDWASHER FLUID WILL NOT SPRAY OUT OF THE NOZZLES BECAUSE THE NOZZLES FREEZE UP ON THE CAR.. SO WHEN YOU'RE GOING DOWN THE HIGHWAY YOU CANNOT USE YOUR WINDOW WASHER FLUID IT WILL NOT SPRAY OUT OF THE CAR AND YOU CAN'T SEE ANYTHING BECAUSE THE WINDOW DOESN'T BECOME CLEAN FROM ROAD SALT.. I HAVE CALL GM ON THIS ISSUE AND THERE IS NO RECALL AND THEY WON'T DO ANYTHING ABOUT IT
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE'S DOORS AND BECAME LOCKED OUT OF THE VEHICLE FOR HOURS. THE CONTACT STATED THAT THE DOORS WERE FINALLY ABLE TO OPEN AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A SHORTAGE DUE TO A FAILING DOOR SENSOR. THE CONTACT CALLED JENNINGS CHEVROLET BUICK GMC AT (717) 496-4158 (LOCATED AT 916 NORLAND AVE, CHAMBERSBURG, PA 17201) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE.
WHEN I HAVE A PASSENGER IN MY CAR THE LIGHT WILL STAY OFF FOR THE AIRBAG AND SO WILL THE SAT BELT LIGHT WHEN I AM SEATING STILL ANYWHERE FROM A PARKING SPOT TO A STOP LIGHT ANYWHERE MY CAR WILL IDEL UP TO 2500-3000 RPMS AND MY FEET RE ON THE BREAK AND CLUTCH IF I DONT WATCH CLOSELY AND LET THE BREAK OFF ANY MY CAR WILL TAKE OFF
THE VEHICLE WAS MOVING AND I HAD A STRONG FRONTAL CLASH AGAINST A RETAINING WALL, THE IMPACT DAMAGED ALL ACROSS THE FRONT OF THE CAR AND THE AIR BAGS DID NOT WORK. THE INSURANCE COMPANY DECLARED IT A TOTAL LOSS AND THE AGENCY WHERE WE BOUGHT THE VEHICLE IS NOT CLAIMED RESPONSIBILITY FOR THIS SERIOUS LACK IN THE SAFETY EQUIPMENT WHICH IS WORRYING FOR THE CAR LOT WHERE IT CAME FROM MY CAR AND THE SAFEGUARD OF THE DRIVERS OF THIS TYPE OF BRAND OF DEFECTIVE VEHICLES.
MY WINDOW IN THE REAR WILL NOT GO UP AND DOWN FROM THE FRONT CONTROL PANEL,AND MY KEY IS STICKING THEY HAVE FIX MY KEY ONCE AND MY WINDOWS WAS WANDERING WHAT WAS GOING ON.
ELECTRIC RECALL SINCE 2016, I HAVE HAD A CONTINUOUS PROBLEM WITH MY CARS ELECTRIC FEATURES. IT STARTED WITH THE RADIO RANDOMLY SHUTTING OFF, THEN I NOTICED THAT WHEN I WOULD PARK MY CAR, I WAS UNABLE TO TAKE MY KEY OUT OF THE IGNITION AS IF IT WAS STUCK. THIS HAS CAUSED MULTIPLE SITUATIONS WHERE I WOULD HAVE TO LEAVE MY KEY IN THE IGNITION BECAUSE I COULDN'T TURN OFF MY CAR. EVENTUALLY MY CAR WAS STOLEN DUE TO THIS ISSUE. LUCKILY, I WAS ABLE TO GET MY CAR BACK, HOWEVER, THE PROBLEM STILL PERSISTS. ANYTIME I STOP MY VEHICLE AND PUT IT IN PARK, THE KEY STILL STICKS AND I CANNOT GET IT OUT.
WHEN MY WIFE RIDES FRONT PASSENGER SEAT AIR BAG INDICATOR SHOWS AIR BAG OFF. RETURNED VEHICLE TO DEALER. WAS INFORMED AFTERMARKET SEAT COVERS WILL EFFECT SENSOR AND GIVER GM BULLETIN #06-08-50-009H. SUBSEQUENTLY REMOVED SEAT COVERS BUT SENSOR STILL NOT WORKING. RETURNED TO DEALERSHIP. WAS INFORMED SENSOR WAS WORKING AS DESIGNED AND PROBLEM WAS MY WIFE'S WEIGHT (85 LBS). THAT THE SENSOR WAS SET AT INDUSTRY STANDARD OF 95LBS. CONTACTED GM CONSUMER RELATIONS AND SUBSEQUENTLY INFORMED TO RETURN TO DEALERSHIP FOR REPAIR. RETURNED TO DEALERSHIP AND AGAIN INFORMED THAT THE SENSOR WAS WORKING AS DESIGNED AND GIVEN GM BULLETIN #12-09-41-002B PASSENGER PRESENCE SYSTEM. AGAIN ADVISED IT AS A WEIGHT ISSUE EVEN THOUGH THE BULLETIN STATED "THE SYSTEM WORKS BY DETECTING THE CAPACITANCE OF THE OBJECT ON THE SEAT, NOT THE WEIGHT". CONTACTED GM CONSUMER RELATIONS AGAIN AND WAS ADVISED THAT THEY COULD NOT FORCE THE DEALERSHIP TO FIX THE ISSUE. NEVER ADVISING IF THERE WAS EVEN A REPAIR AVAILABLE OR ACKNOWLEDGING THAT THE SENSOR IS SET AT 95 LBS. MY WIFE RIDES IN MY KIA AND DAUGHTER'S CHEVY TRAVERSE WITH NO ISSUES. JUST WOULD LIKE A STRAIGHT ANSWER AND WISH WOULD HAVE KNOWN THE WEIGHT EFFECT ON FRONT PASSENGER SEAT. I KNOW WHAT MY WIFE'S WEIGHT WAS AND I WOULD NEVER HAVE PURCHASED THIS VEHICLE.
THE SENOR CODES KEEP COMING ON. HAD IT 3MONTHS IN SHOP TO RESET 3TIMES. NOW THERMOSTAT OR SENOR BAD. WIPERS DIDN'T WORK ONE DAY AFTER I BROUGHT IT. THE HOSES DISCONNECTED FROM HOOD AREA. HAD TO DRIVE HOME IN RAIN WITH HEAD OUT WINDOW. THE RPM KEEPS STICKING WHILE I'M DRIVING IT. I LIVE ON S.S. SO I DON'T HAVE A LOT OF BUCKS TO KEEP PUTTING IN THIS CAR. I TRADED A GOOD CAR IN CHEV AVERO WITH NOTHING WRONG WITH IT.THE DEALER CHARGED ME TO MUCH FOR THIS CAR AND WONT TAKE IT BACK.YOU ASK FOR DATE IT BEEN GOING ON SINCE DEC 2015 TO APRIL 2016
WHEN A PASSENGER IS PRESENT, THE AIR BAG AND SEATBELT INDICATOR DOES NOT INDICATE THAT THEY ARE ACTIVE LIKE THEY ARE SUPPOSED TO.
THE GEAR SHIFT BUTTON GETS STUCK IN DEPRESSED POSITION, PREVENTING REMOVAL OF THE KEY FROM IGNITION WHEN IN PARK POSITION AND ALLOWS THE SHIFTER TO SHIFT BETWEEN GEARS AND PARK POSITIONS WITH LITTLE-TO-NO INTERVENTION. INABILITY DISENGAGE BUTTON AND TO REMOVE THE KEY FROM THE IGNITION ALSO CREATES INABILITY TO SECURELY PARK THE VEHICLE AND TURN THE VEHICLE OFF. THIS APPEARS TO BE A COMMON PROBLEM ARE THERE ARE PLENTY OF FORUMS ONLINE ABOUT THE TOPIC. HERE IS A VIDEO OF SOMEONE ELSE HAVING THE SAME PROBLEM I'M HAVING: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TMUXP0BXTVI THIS IS EXTREMELY DANGEROUS AND I DON'T UNDERTAND HOW GM HASN'T RECALLED IT. THE CAR BECOMES LITERALLY IMPOSSIBLE TO PARK. IT HAPPENED TO ME WHEN I GOT HOME ONE NIGHT AND I ALMOST TO LEAVE THE KEY IN THE IGNITION OVERNIGHT BECAUSE IT WOULDN'T COME OUT, WHICH WOULD HAD PROBALY KILLED THE BATTERY. THANKFULLY AFTER MINUTES OF TURNING THE CAR ON AND OFF AND SHIFTTING GEARS IT FINALLY CAME OUT.
I HAVE HAD MY CAR INTO THE DEALER 3 TIMES NOW WITHIN 5 MONTHS AND THEY HAVE YET TO FIX MY PASSENGER AIRBAG ISSUE. I TOOK IT IN ON 11/27/2015, 02/26/2016 AND AGAIN ON 03/28/2016. THE FIRST 2 TIMES I WAS TOLD THAT THEY WOULD HAVE TO ORDER THE SENSOR FOR IT AND THE LAST TIME THEY TOLD ME THAT THEY HAD THE SENSOR BUT WHEN THEY CALLED ME THEY TOLD ME THAT THE SENSOR THEY ORDERED WAS WRONG AND THAT THE SENSOR I NEEDED WAS MARKED AS DISCONTINUED FROM GM. THE AIRBAG LIGHT WOULD STAY OFF EVEN WITH MY FIANCE SITTING IN THE SEAT WHOM WEIGHTS A LITTLE OVER 200LBS AND THEN IT WOULD DESIDE TO COME ON AND OFF AS IT WANTED. NOW THAT I HAVE TAKEN IT TO THE SHOP AND FOUND OUT THAT THE PART IS DISCONTINUED MY MAIN AIRBAG LIGHT IS ON AND I HAVE LESS THAN 100,000 MILES ON THE CAR AND I HAVE THE GMPPP PLAN AND THE DEALERSHIP HASN'T OFFERED ME TO CALL AND GET A RENTAL, THEY HAVE ACTED LIKE THIS IS NOT A BIG DEAL. I HAVE A 13 YR AND MY FIANCE AND MYSELF WHOM IS PREGNANT THAT RIDE IN THIS CAR AND IT'S NOT SAFE. NOT HAPPY AT ALL!!!
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HER FOOT SLIPPED OFF THE ACCELERATOR AND BRAKE PEDAL WHEN DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DUE TO THE ACCELERATOR AND BRAKE PEDAL BEING MADE OUT OF METAL INSTEAD OF RUBBER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THERE WAS NO REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,000.
MY WIRING HARNESSES HAVE BEEN CHEWED BY RODENTS TWICE IN LESS THAN 10 DAYS BECAUSE GM USES SOY BASED PLASTICS TO COAT THE WIRING HARNESSES. SOY PRODUCTS ARE USED IN THE MAKING OF RODENT FOODS. MY CAR STOPPED DEAD IN TRAFFIC BECAUSE THE WIRES BROKE DUE TO THE DAMAGE (FOUND LATER AT DEALERSHIP). IT WAS FORTUNATE THAT I WAS JUST PULLING AWAY FROM A STOP IN MY NEIGHBORHOOD WHEN IT OCCURRED AND NOT ONCE I HAD REACHED INTERSTATE SPEEDS WHERE I NORMALLY DRIVE TO WORK. THERE ARE THOUSANDS OF COMPLAINTS ONLINE CONCERNING THIS SAME PROBLEM.
INTERMITTENTLY, APPLYING THE BRAKES HARD IS UNRESPONSIVE - LIKE PRESSING ON A BOARD. I NEARLY STRUCK 2 KIDS ON BIKES THE OTHER DAY. SCARY. THE DEALER STATED, "TECHNICIAN TEST DROVE VEHICLE AND VERIFIED CUSTOMER'S CONCERN. INSPECTED BRAKE SYSTEM, FOUND CHECK VALVE FOR BRAKE BOOSTER STUCK OPEN AND BRAKE BOOSTER VACUUM PUMP SEIZED." I CONTEND THAT THIS IS NOT A WEAR AND TEAR TYPE OF ISSUE, BUT RATHER A MANUFACTURER'S DEFECT. IN RESEARCHING THIS MATTER, I FOUND MESSAGE BOARDS AND FORUMS THAT DESCRIBE THE SAME ISSUE. HERE IS ONE SUCH DISCUSSION: HTTP://WWW.SONICOWNERSFORUM.COM/FORUM/HANDLING-BRAKING-SUSPENSION-DISCUSSION/18313-BRAKE-PEDAL-GETS-ROCK-HARD-IMMEDIATELY-OFF-BOOST-VAC-PUMP-GOING.HTML CHEVROLET WILL NOT REMEDY THIS PROBLEM UNDER THE POWER TRAIN WARRANTY AND THE DEALER WANTS $700 TO FIX THE PROBLEM. THIS SHOULD BE FIXED FREE OF CHARGE BECAUSE IT IS APPARENTLY A COMMON AND VERY DANGEROUS DEFECT IN THIS VEHICLE.
TL* THE CONTACT OWNED A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE REVVED CONTINUOUSLY. THE FOLLOWING DAY, THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HER HEAD AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE.
WHILE DRIVING ON THE HIGHWAY DURING A RAIN SHOWER AT ABOUT 60 MPH, WHILE USING THE WIPERS, THE DRIVER'S SIDE WIPER MADE A LOUD CRACK SOUND AND FELL OFF! I WAS UNABLE TO SEE AND NEARLY HIT THE VEHICLE IN FRONT OF MYSELF. SINCE IT WAS LATE SATURDAY NIGHT, I STOPPED AT A LOCAL PARTS STORE (ADVANCED AUTO) AND PURCHASED A NEW WIPER. WHEN THE CLERK INSPECTED THE BLADE, HE FOUND THAT THE WIPER ARM DOES SECURELY ATTACH WITH THE WIPER ITSELF. WHEN I CONTACTED THE DEALERSHIP, THE MAN I SPOKE WITH SAID HE COULD REPLACE THE WIPER ARM, HOWEVER THIS MAY NOT RESOLVE THE ISSUE WITH IT "FALLING OFF".
CONTROL ARM BENT FOR YEARS. I HIT NOTHING. I WAS GOING TO TIRES PLUS FOR 2 YEARS. THEY SAID OUT OF THE BLUE,- THEY WON'T DO WHEEL ALIGNMENT DUE TO CONTROL ARM BENT . IS IT POSSIBLE THAT THE CONTROL ARM WAS BENT BY THEM?
I WAS TOLD THAT MY DRIVER'S SIDE FRONT TURN/HAZARD LIGHT WAS VERY DIM. I PURCHASED THE BULB AND SOUGHT HELP TO CHANGE IT. IT WAS AT ONCE CLEAR THAT THE BULB HAD COME LOOSE FROM THE HOUSING AND HAD MOVED BACK ONTO THE PLASTIC PART OF THE HOUSING, MELTING IT ONTO THE BULB. I WENT THE NEXT DAY TO THE DEALER'S SERVICE DEPT. ONLY TO BE TOLD THAT THE ENTIRE PIECE WHICH HOUSES THE 2 HEADLIGHTS AND THE TURN SIGNAL BULB WOULD HAVE TO BE REPLACED, THAT THE PART WAS ON NATIONAL BACK-ORDER SO THERE WAS NO EXPECTED DELIVERY DATE AND THAT THERE WAS NO TEMPORARY REPAIR THAT COULD BE DONE. THIS BULB IS PART OF THE NIGHTTIME OPERATING SYSTEM AND COMES ON AUTOMATICALLY. LEFT UNREPAIRED IN SOME WAY, IT OBVIOUSLY WILL CONTINUE TO BURN THE PLASTIC, FALL THROUGH ONTO EITHER IT'S OWN WIRES OR THE HEADLIGHT WIRES, SETTING A FIRE. ONLY THEN WILL THE WARNING SYSTEM, FOR WHICH THERE IS A RECALL, BE ACTIVATED! IMMEDIATELY NOTIFYING ALL SONIC OWNERS TO LOOK THROUGH THE YELLOW GLASS AT AND AROUND THE BULB WHEN IT IS NOT LIT AND TO COMPARE EACH SIDE TO THE OTHER, MIGHT SAVE SOME LIVES. SO WILL INSISTING THAT CHEVY'S ENGINEERS DEVISE A TEMPORARY REPAIR UNTIL THE PART CAN BE OBTAINED, AND ADDING THIS ISSUE TO THE EXISTING LIGHTING RECALL AS A PRIORITY.
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE REAR FAILED TWICE. THE DEALER DIAGNOSED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,889. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT ALL THE SAFETY FEATURES ON THE INSTRUMENT PANEL BECAME INOPERABLE. IN ADDITION, THE CONTACT MENTIONED THAT BOTH TURN SIGNALS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
I'VE HAD THIS CAR FOR ONLY 2 YEARS AND THERE IS ALWAYS SOMETHING WRONG. FIRST I WAS DRIVING AND IT JUST SHUT OFF ALL THE LIGHT ON DASH BOARD WENT OFF AND FROM THAT POINT ON NOTHING ON THE STEERING WHEEL WORKS. NO HORN AND NONE OF THE CONTROLS OF IT ARE WORKING. MY PASSENGER AIR BAG LIGHT STAYS ON. BEEN IN THE SHOP 3 TIMES STILL NOT WORKING. NOW THE WARNING LIGHT OF OVER HEATING COME ON EVERYTIME I HAVE TO STILL IN TRAFFIC ON MY WAY HOME OR DRIVING FOR A OVER AN HOUR, HAVE TO TURN THE HEATER ON, ON HIGH TO GET THE LIGHT AND WARNING BEEPING TO STOP. IT'S ALREADY 90, BUT IF I DON'T THE CAR START SHAKING. THE REASON I BOUGHT A NEWER CAR WAS TO NOT HAVE TO PUT IT ON THE SHOP EVERY 4 MONTHS. SO NO HORN, CRUISE CONTROL, NOT SURE IF AIR BAG WORK ON PASSENGER SIDE AND TO TOP IT OFF HAVE TO RIDE WITH THE HEAT ON WHILE IT'S 90OUTSIDE TO MAKE IT HOME SAFE, ,(I THINK,,).. I CALL GM CUSTOMER SERVICES OVER AND OVER AGAIN, AND THEY TELL ME THERE IS NOT OTHER PROBLEMS WITH OTHER CARS. MY WARRANTY IS EXPIRED. SO IT'S ON ME.
Data synced from NHTSA on May 4, 2026