NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Chevrolet Sonic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A FENCE, A HELIPAD, ANDTHEN A PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
THE CAR HESATATES, THE RADIO SOME TIMES DOES'T COME ON, THE SEAT BELTS DO NOT TIEN UP WHEN YOU BUCKLE UP, AND THE SEATS ARE VERY LOW TO THE GROUND FOR A HANDICAP PERSON
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MASTER BRAKE CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 327.
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 32 MPH AND ATTEMPTING TO APPLY THE BRAKES, A GRINDING NOISE WAS HEARD AS THE BRAKES MALFUNCTIONED. THE DEALER WAS NOTIFIED OF THE DEFECT BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8000.
I HAD THIS CAR AS A RENTAL. WHILE DOING SOMETHING WITH THE RADIO, I SOMEHOW HIT THE KEY IN THE IGNITION. THE KEY THEN TURNED TO THE LEFT CAUSING THE ENGINE TO TURN OFF. IN THE SPAN OF A DAY. I DID THIS 3 TIMES. ONCE WAS WHILE MAKING A WIDE TURN ONTO A FREEWAY. LUCKILY, NO ONE WAS BEHIND ME WHEN I HAD TO SUDDENLY STOP TO RESTART THE CAR. *TR
THE A/C DOES NOT WORK GOOD WHILE THE CAR IS AT IDLE. WHEN DRIVING THE CAR THE A/C WILL BEGIN TO COOL. WHEN DRIVING ON THE HIGHWAY AND I HAVE TO BREAK IT STARTS TO BLOW WARMER AIR. WHEN STOPPED AT A RED LIGHT, STOP SIGN, THE A/C WILL STOP COOLING AND BLOWS WARM AIR OUT OF THE VENTS. I WENT TO THE DEALERSHIP AND DO NOT KNOW HOW TO FIX THE PROBLEM. TOLD ME THAT THE MECHANIC/TECHNICIAN COULD NOT FIND ANYTHING WRONG. THE DEALERSHIP IS NO HELP AND I JUST WANT MY 17000 CAR AC TO WORK NORMAL/ RIGHT. 2013 CHEVY SONIC 2LT MODEL WITH A 6 SPEED AUTO TRANSMISSION. PLEASE HELP THANKS! *TR
I PURCHASED MY CAR FROM A DEALER, WHO SET ME UP FOR AN UPSIDE LOAN. PUTTING ME INTO ANOTHER CHEVY WITH NOW 2 CAR LOANS TO PAY OFF. THE CAR HAS STALLED ON ME AT DIFFERENT TIMES WHILE OWNING IT. THERE HAVE BEEN ISSUES SINCE SHORTLY AFTER PURCHASING IT WITH ACCELERATION. IT JOLTS AND JUMPS WHEN TRYING TO ACCELERATE. THE CHECK ENGINE LIGHT IS ONE, SOMETIMES IT GOES OFF, THEN WILL COME BACK ON. I HAVE NOT TAKEN IT TO THE SHOP YET ASSUMING IT WOULD BE A HUGE EXPENSE FOR THEM TO FIX AND FIND IT. TOOK IT TO A PRIVATE GARAGE AND THEY COULD NOT FIND THE ISSUE EITHER. THIS CAR IS CRAP, I OWE TWICE AS MUCH AS ITS WORTH AND I DO NOT KNOW WHAT TO DO WITH IT. I DRIVE AN HOUR TO WORK EVERY DAY ON THE HIGHWAY AND I AM TERRIFIED I AM GOING TO CRASH EVERY SINGLE DAY. IT HAPPENS ON THE HIGHWAY, ON THE STREET. IN THE MORNING WHEN IT START UP IT JOLTS AND SPUTTERS. IF YOU USE THE HEAT, IT SMELLS LIKE ITS BURNING AND THERE IS A HIGH SQUEALING NOISE COMING FROM THE PASSENGER SIDE.
2013 CHEVY SONIC LOUD VIBRATION NOISE FROM ENGINE BAY AREA WHEN VEHICLE IS PARKED OR IN THE DRIVE POSITION WHEN STOPPED, IT ALSO OCCURS WITH OR WITHOUT A HEAVY LOAD (MEANING RADIO ON/OFF, AC ON/OFF). AS A CONSUMER I WAS TOLD THIS IS NORMAL OPERATION, NORMAL OPERATION WOULD MEAN EITHER AT THE TIME OF PURCHASE OR SOMETHING THAT ARISES AFTER HIGH MILEAGE ON THE AUTO. PER TECH NOTES "CASE [XXX], ADVISED A NORMAL OPERATING CHARACTERISTIC OF 4 CYLINDER ENGINE. COMPARED TO SIMILAR VEHICLE MADE THE SAME SOUND. WAS ABLE TO DEADEN NOISE BY APPLYING PRESSURE TO FRONT BUMPER.*** - TECH COMMENTS: NORMAL OPERATING CHARACTERISTIC - INTERNAL" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE AIR CONDITIONER MAKES A HORRIBLE SQUEALING NOISE. IT DOES THIS LIKE CLOCKWORK EVERY 30 SECONDS WHILE RUNNING THE AC ON 2 OR ABOVE. IT IS SO LOUD EVEN WITH THE RADIO ON YOU HEAR IT GOING DOWN THE ROAD. IT STARTED RIGHT AFTER I HIT 2000 MILES ON THE CAR AND ABOUT A MONTH AFTER BUYING IT. IT CONTINUES TO DO IT A YEAR LATER AND I HAVE TAKEN IT TO THE DEALER 8 TIMES, THE SAY IT IS NORMAL. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO RECOGNIZE THAT THE FRONT PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND STATED THAT THE PASSENGER COULD BE UNDER WEIGHT. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25.
THE ENGINE COOLANT TEMPERATURE WARNING LIGHT TURN ON MY 2013 CHEVROLET SONIC HATCHBACK AS I WAS PULLING UP MY DRIVE WAY. THE AC STOP BLOWING COLD AIR. LIQUID WAS DRIPPING FROM THE FRONT PORTION OF THE CAR. THE FAN KEPT GOING EVEN WHEN AFTER I TURN OFF THE VEHICLE. TURNS OUT RADIATOR HAS TO BE REPLACE. RIDICULOUS SINCE ITS A BRAND NEW CAR. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A TRACTOR TRAILER CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT DRIVER'S SIDE DOOR. THE FRONT DRIVER, ROOF AND SIDE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 2,000.
THIS CONDITION HAPPENS DURING FIRST DRIVE OF THE DAY OR AFTER THE VEHICLE SITS FOR A WHILE. WHILE ACCELERATING THROUGH THE AUTOMATIC TRANSMISSION THE CAR SURGES/JOLTS AT OR NEAR THE SHIFT POINTS. IT ALMOST FEELS AS IF I STARTED MOVING THE VEHICLE IN THE WRONG GEAR, IF IT WERE A MANUAL TRANSMISSION. THIS CONDITION ALSO EXISTS IF YOU START MOVING THE VEHICLE FORWARD AND THEN REMOVE YOUR FOOT FROM THE ACCELERATOR PEDAL AND COAST. THIS VEHICLE IS THE RS MODEL EQUIPED WITH THE 1.4 LITER TURBO. *TR
I HAVE FOUND THE SWITCH BLADE KEY USED BY MANY CHEVROLET PRODUCTS HAS A TENDENCY TO OPERATE WHEN THE KEY IS PUT IN YOUR PANTS POCKET. ON MANY OCCASIONS I HAVE LOCKED OR UNLOCKED THE DOORS OR RELEASED THE TRUNK LATCH SIMPLY BY SITTING DOWN OR WALKING DOWN THE STEPS.THIS IS A MINOR PROBLEM UNTIL YOU REALIZE THERE IS AN AUTO START FEATURE ON THIS KEY AND I WORRY THAT I COULD ACCIDENTALLY START THE CAR BY SITTING IN MY LAZYBOY WITH THE KEY IN MY POCKET. THE RESULTS COULD BE DEATH DUE TO CARBON MONOXIDE WITH THE GARAGE BEING UNDER THE BEDROOMS.THE BUTTONS ARE NOT RECESSED AND ARE EASILY ACTIVATED BY RUBBING ON YOUR LEG. I HAVE HAD A SIMILAR KEY FOB FROM FORD FOR MANY YEARS AND HAVE NEVER HAD ANY PROBLEM LIKE THIS. *TR
JAN.7/2013 HEARD SUTTLE/SCRAPING/RATTLE SOUNDS, THOUGHT I ROLLED OVER SOMETHING ON DARK ROAD IN CONSTRUCTION ZONE. MOVED MY CAR TO LEFT THEN REALLY SCRAPED ON SOMETHING. BY NEXT MORNING SOME OIL LEAKED OUT. HAD CAR TOWED TO G.M. DEALER. THEY HAD MAIN ENGINEERS TRYING TO FIGURE OUT WHAT WAS CAUSING OIL TO SPREAD IN ENGINE &SONIC WAS INSANELY SMOKING BLACK SMOKE IN, AROUND.LIKE IN BLACK CLOUD WITH SPARKS COMING OUT BACK OF CAR. I GOT TERRIFIED, AS I HAD JUST PICKED IT UP,WAS TOLD THEY HAD FIXED THE OIL LEAKS. DEALER STILL HAS CAR. 3/3/13 THEY TOLD ME IT WAS FIXED, BUT IT REEKED WITH TOXIC FUMES, I BECAME NAUSEOUS, THROAT WAS SCRATCHING LIKE BEFORE. TOLD GM THAT SONIC WAS NOT FIXED. REQUESTED NEW CAR FROM THEM. THEY ARE OFFERING ME A REPURCHASE. I DON'T KNOW WHAT THAT MEANS. THEY HAVE REFUSED TO EXTEND MY RENTAL TO TRANSPORT MY FAMILY OF 5 SAFELY. *TR
I WAS DRIVING ON THE HIGHWAY AT BETWEEN 55 AND 65 MPH. THE SIDE I WAS ON HAD A LONG, STEADY INCLINE UPWARD. I HAD SET MY CRUISE CONTROL TO ABOUT 63 MPH. AS I WAS GOING UPHILL THE CRUISE CONTROL WAS SUPPLYING FUEL TO GET TO AND MAINTAIN MY SPEED AT 63 MPH. I WAS APPROACHING ANOTHER CAR IN MY LANE AND DECIDED RATHER THAN PASS, I WOULD SLOW DOWN. THEY WERE GOING QUITE A BIT SLOWER THAN ME SO CAME UP UPON THEM QUICKLY. I PRESSED THE BRAKE TO SLOW DOWN BUT THE BRAKE WAS HARD AS A ROCK. IT WOULD NOT BUDGE SO IT DID NOT DISCONNECT THE CRUISE CONTROL AND MY CAR KEPT ACCELERATING. I PANICKED AND TRIED TO USE BOTH FEET ON THE BRAKE. IT STILL WOULD NOT BUDGE. I WAS WITHIN 2 CAR LENGTHS OF THE CAR IN FRONT OF ME WHEN FINALLY THE CAR REACHED THE SPEED I HAD SET THE CRUISE CONTROL FOR AND THE BRAKES FINALLY DEPRESSED. IN HINDSIGHT, I HAD OPTIONS I.E. PUTTING THE CAR IN NEUTRAL, TURNING KEY OFF, TURNING TO AVOID A COLLISION, SHUTTING OFF CRUISE CONTROL, BUT THIS CAR WAS NEW TO ME, AND IN THAT MOMENT I FULLY EXPECTED THE BRAKES TO WORK. ONCE I WAS IN CONTROL, I TRIED TO RECREATE THE PROBLEM WITH NO ONE AROUND, KNOWING MY OPTIONS NOW. IT HAPPENED REPEATEDLY. A SERVICE TECH ALSO HAD IT HAPPEN TO THEM. FIRST ATTEMPT AT REPAIR DID NOT FIX IT. SECOND ATTEMPT DID. IT WAS A BAD CHECK VALVE. APPARENTLY THE CHECK VALVE LET AIR OUT OF A BOOSTER, SO I LOST MY BRAKES? THE CHECK VALVE ALSO LET FLUID FILL THE BOOSTER. THE MASTER CYLINDER AND VACUUM WERE REPLACED AS WELL. LOOKING BACK, THERE WERE SIGNS, BUT NO OBVIOUS ONES. A RANDOM HI-PITCHED NOISE (AIR SQUEAKING OUT THE CHECK VALVE). LOSS OF BRAKE FLUID. DEALER HAD TO FILL IT WHEN I BOUGHT IT AND I ADDED SOME AT 6 MONTHS. THIS WAS A DANGEROUS AND SCARY EXPERIENCE. I QUESTION THE DESIGN TO DIS-ENGAGE CRUISE CONTROL AND THE QUALITY OF THE CHECK VALVES THEMSELVES. *TR
THIS MESSAGE IS DESCRIBING 2 DIFFERENT ISSUES: THIS VEHICLE WAS PURCHASED BRAND NEW IN THE LATE SUMMER OF 2012 AND HAS EXPERIENCED CONSISTENT ELECTRICAL ISSUES STARTING IN THE WINTER OF 2012. THE ENTIRE MIDDLE CONSOLE WILL COMPLETE POWER OFF, AND THE DIRECTIONAL LIGHTS DO NOT ACTIVATE. THE ONLY STRATEGY FOR "TURNING IT BACK ON" IS WHEN THE REAR WINDOW DEFROST BUTTON IS PUSHED REPEATEDLY. THIS HAS OCCURRED EVERY WINTER SINCE. I HAVE HAD THE DIRECTIONAL WAND REPLACED, AND HAVE ADDRESSED 2 RECALLS SENT FROM THE MANUFACTUER. THE PROBLEMS STILL PERSIST. SECOND AND MOST RECENT ISSUE (BEGAN IN APRIL 2015)- THE CAR STEREO SYSTEM HAS TURNED ITSELF ON AT LEAST 3 TIMES WHILE THE CAR IS PARKED, TURNED OFF- INCLUDING THE RADIO BEING POWERED OFF BEFORE THE CAR IS. ON THREE OCCASSIONS, I HAVE CAME OUT THE NEXT MORNING AND COULD HEAR MY CAR STEREO PLAYING. ON THE THIRD TIME, IT KILLED THE BATTERY.