NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2001 Chevrolet Suburban. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE REAR BRAKE PADS EXPERIENCED PREMATURE WEAR.*JB
I AM WRITING TO COMPLAIN ABOUT THE SECOND FAILURE OF THE "POWER ASSIST" FEATURE ON MY 2001 CHEVROLET SUBURBAN. THE FIRST FAILURE OCCURED DURING JANUARY OF 2002, AND THE POWER STEERING PUMP WAS REPLACED AT FOX CHEVROLET DEALERSHIP IN LAUREL, MD. IN THE 2002 EVENT, I EXPERIENCED A HIGH PITCH WHINING AND VIBRATIONS IN THE STEERING, AS WELL AS THE BRAKE PEDAL. IN EFFECTING THIS REPAIR, CHEVROLET REPLACED THE POWER STEERING PUMP. DURING THE LATTER PART OF NOVEMBER 2002, THE HIGH PITCH WHINING AND VIBRATION RETURNED. I TOOK THE VEHICLE TO BILL SEIDLE'S CHEVROLET IN CLERMONT, FL IN NOVEMBER OF 2002, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE STEERING OR BRAKING SYSTEM. UNFORTUNATELY, THEY WERE WRONG. ON TUESDAY EVENING, 2/4/2003, WHILE DRIVING WITH MY SEVEN YEAR OLD, THE SAME HIGH PITCH WHINING, AND PULSING IN THE BRAKE PEDAL RETURNED. THIS TIME IT RESULTED IN THE TOTAL LOSS OF POWER STEERING AND BRAKES WHILE EXITING A LOCAL HIGHWAY SYSTEM IN THE ORLANDO AREA. FORTUNATELY, I WAS DRIVING AS IT TOOK QUITE A BIT OF STRENGTH, TO STEER AND STOP THE VEHICLE AFTER THE LOSS OF THE POWER ASSIST SYSTEM. AT WHAT POINT DOES THE FAILURE OF SUCH A CRITICAL PART OF THIS VEHICLE GET LABELED AS A DEFECT IN THIS SYSTEM. THE FAILURE OF THIS SYSTEM, COULD HAVE CAUSED INJURY TO ME AND MY FAMILY (SON). HAD MY WIFE BEEN DRIVING THIS TRUCK, THE RESULT MAY HAVE BEEN GRAVELY DIFFERENT. I PURCHASED THIS VEHICLE BECAUSE OF THE REPUTATION FOR DURABILITY IN THE INDUSTRY, WITH THE EXPECTATION OF PURCHASING A QUALITY VEHICLE. I AM NOW FEARFUL OF PUTTING MY FAMILY IN THIS VEHICLE AFTER A SECOND FAILURE OF THIS CRITICAL SYSTEM. I AM REQUESTING THAT I BE CONTACTED AS SOON AS POSSIBLE BY SOMEONE THAT CAN ADDRESS MY CONCERNS. I AM CONCERNED ABOUT PLACING MY FAMILY IN A VEHICLE THAT HAS HAD THE POWER STEERING/BRAKING SYSTEM FAIL TWICE.
ROTORS RUSTED, PITTED, CORRODED AT ONLY 10,000 MILES; 15 MONTHS OLD. ALL TURNED, BUT WERE UNDER SPECIFICATIONS, SO DEALER HAD TO REPLACE (UNDER WARRANTY)
NAR 1/29/2003. WITHIN THE FIRST 3 MONTHS OF OWING THE VEHICLE, THE SAFETY BELT ON THE REAR PASSENGER 3RD SEAT MALFUNCTIONED. THE SEAT BELT CAN'T BE PULLED AWAY FROM THE SEAT BACK TO SEURE IT AND ANY PASSENGERS. GM WOULD NOT COVER THE SEAT BELT UNDER WARRANTY, THEY STATED THAT THE MILEAGE LIMIT ON THE WARRANTY HAD EXPIRED. *JB
WE BOUGHT A 2001 CHEVY SUBURBAN , BRAND NEW. SINCE WE OWNED IT, THE AIR CONDITIONER MOTOR FAILED THE FIRST MONTH, FRONT LEFT SHOCK POPS WHEN TURNING, DRIVER'S SEAT WARMER DOESN'T WORK (POSSIBLE FAULTY SWITCH), THE 5.3 LITER ENGINE KNOCKS AND PINGS LIKE CRAZY EVEN WHEN USING 93 OCTANE FUEL ON A STEADY BASIS. THE FRONT PASSENGER SEAT WAS FOUND TO HAVE CRACKED SEAT RAILS BUT DEALER HAD NO REPLACEMENT RAILS, HAVE TO ORDER THEM. GAS GAUGE DOESN'T READ RIGHT (WHEN ON THE RED LINE IT STILL HAS 6 GALLONS IN THE TANK OR 20% FUEL LEFT) THE THING IS A PIECE OF CRAP! GM DIDN'T GIVE A DARN EITHER. IF YOU CALL TO COMPLAIN YOU GET THE RUN AROUND. THIS IS THEIR TOP OF THE LINE PASSENGER TRUCK (SUBURBAN LT) AND DEFINITELY NOT SOMETHING THEY SHOULD BE PROUD OF. I DEFINITELY WILL NOT BUY ANOTHER, MY PARENTS JUST BOUGHT A NEW FORD EXPEDITION SINCE THEY SAW ALL THE CRAP BREAKING ON THIS THING. OTHER FRIENDS HAVE ALSO NOT GM AFTER SEEING FIRST HAND MY BRAND NEW LEMON. ANOTHER FRIEND OF MINE IS ON HIS 3RD REPLACEMENT MOTOR FOR HIS CAMARO WINDOW. HE BOUGHT AC DELCO MOTORS EACH TIME AND THEY ALL STOPPED WORKING WITHIN ONE YEAR. ALL OF THESE PRODUCTS, INCLUDING MY SUBURBAN ARE BEING MADE IN MEXICO I JUST FOUND OUT. I THINK THAT THEY MUST HAVE A BIG PROBLEM WITH QUALITY CONTROL DOWN THERE OR THEIR SAMPLING SIZE IS NIL. WELL I HOPE GM HAS MADE A BUNDLE OF PROFITS OFF NAFTA BECAUSE THEY'VE DEFINITELY LOST AT LEAST 7 SALES THAT I KNOW OF DUE TO MY $40,000 PIECE OF CRAP. I WOULDN'T RECOMMEND THIS CAR TO ANYONE. I HAVE HEARD OF OTHERS COMPLAINING OF THE SAME PINGS/KNOCKS IN THEIR 5.3 LITER GM ENGINES. DOES ANYONE KNOW OF A CLASS ACTION LAWSUIT REGARDING THIS? OH AND THE EMERGENCY BRAKE IS WAY TOO LOOSE.
THE 2ND ROW RIGHT OUT BOARD BELT WAS LOCKED IN THE OPEN POSITION AND THE 3RD ROW LEFT OUT BOARD BELT WAS LOCKED IN THE FULLY RETRACTED POSITION. *JB
I HAVE A SUBURBAN WITH WILDERNESS LE TIRES - P265 70R 16. HAD A "FLAT TIRE" WHILE DRIVING. WHEN I STOPPED TO PUT AIR INTO THE TIRE, IT WAS TOTALLY MISHAPED WITH NUMEROUS BUBBLES IN THE RUBBER. COULD FIND NO APPARENT REASON FOR THE FLAT, AND COULD STILL HEAR AIR ESCAPING THROUGH THE TIRE. MY VEHICLE WAS ASSEMBLED IN MEXICO AT THE PLANT THAT IS INVOLVED IN THE RECALLS. THE RECALL COVERS TIRES FROM CARS ASSEMBLED IN THAT PLANT IN APRIL AND MAY OF 2000. MY CAR WAS ASSEMBLED THERE IN AUGUST OF 2000. I BELIEVE THAT THE RECALL SHOULD POSSIBLY BE EXTENDED TO A LARGER TIME FRAME. I AM GOING TO HAVE ALL OF MY TIRES INSPECTED.
CONSUMER STATED HAD PROBLEMS WITH THE EMERGENCY BRAKE. ALSO STATED THAT VEHICLE WOULD NOT PASS THE INSPECTION ON HIS STATE. DEALER AND MANUFACTURE WAS CONTACTED AND ALSO SAID THAT SINCE THEIR WAS NO RECALL CONSUMER WILL HAVE TO PAY FOR IT. TS DEALER FOUND PARK BRAKE SHOES WORN TO METAL. DEALER REPLACED PARK BRAKE SHOES AND LEFT REAR ROTOR. *TT
AFTER TAKING MY TRUCK IN FOR A COMPLETE FUEL SYSTEM CLEANING SERVICE, I STARTED TO HEAR A RATTLING SOUND EVERY TIME I TURNED ON THE AC. I TOOK IT BACK TO THE DEALERSHIP (CAPITAL CHEVROLET IN MONTGOMERY, ALABAMA) THINKING THAT THEY FORGOT TO TIGHTEN UP SOMETHING -- ONLY TO FIND OUT I NEED A NEW AC COMPRESSOR. I OVERHEARD THE SERVICE TECHNICIAN SAY THAT THERE IS A BULLETIN OUT ON THIS. I CALLED THE 800# BUT HAVE NOT GOTTEN A RESPONSE IN OVER A WEEK. I WAS TOLD BY 2 INDEPENDENT SERVICE MECHANICS THAT THIS IS A MAJOR PROBLEM WITH THAT THE SUBURBAN AND TAHOE!!! DECEMBER 2002. ATTEMPTED TO STOP SUDDENLY. BRAKES LOCKED AND THE CAR WENT INTO A TERRIBLE SKID. WAS UNABLE TO CONTROL THE BRAKES BY PUMPING. THE CAR EVENTUALLY SKIDDED OFF THE ROAD INTO A DITCH CAUSING TREMENDOUS FRONT-END DAMAGE. AIR BAGS NEVER DEPLOYED. CAR WAS GOING ABOUT 25 MILES/HOUR WHEN BRAKES WERE APPLIED.
WHILE DRIVING ABOUT 20 MPH ON A SIDE ROAD AND WITHOUT WARNING VEHICLE WENT INTO A SKID, AND A COLLIDED WITH A TREE. THERE WERE NO INJURIES. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. DEALER DETERMINED THAT THE CAUSE OF FAILURE WAS ABS BRAKING SYSTEM MALFUNCTIONING.*AK
VEHICLE STALLED WHILE DRIVING. ALSO FAILED TO START. THESE FAILURES WERE DUE TO DEFECTIVE FUEL PUMP. WHEN THE DIAGNOSTIC TEST WAS PERFORMED FUEL PUMP WASN'T HOLDING PRESSURE. VEHICLE WAS SERVICED 11 TIMES BY EIGHT DIFFERENT DEALERSHIPS FOR THIS ISSUE. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED.*AK
THE 2001 CHEVROLET SUBURBAN WHICH I OWN LEAKS COLD AIR ON THE FRONT PASSENGER FEET. I WAS TOLD BY MY INSURANCE CO. THERE MAY HAVE BEEN A RECALL BY GM ON THIS AS IT IS A DEFECT IN THE CONSTRUCTION OF THE HEATING DUCT, IT EVIDENTLY FALLS APART AND COLD AIR FROM OUTSIDE POURS ONTO THE PASSENGERS FEET. *TR
DEFECTIVE FUEL PUMP. MR CORRESPONDENCE IN REFERENCE TO A 2001 CHEVROLET SURBURBAN. *CB *JB
CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED THE TRANSMISSION SLIPPED CAUSING THE VEHICLE TO STALL. TS
WHEN ATTEMPTING TO ACCELERATE VEHICLE STALLED. *AK
CONSUMER NOTICED FAILURE OF THE EMERGENCY BRAKE RETAINER CLIP. DEALER HAS BEEN NOTIFIED, PLEASE PROVIDE FURTHER INFORMATION. *MR
CONSUMER STATED THE PARKING BRAKE FAILED TO HOLD. THE DEALER HAD BEEN CONTACTED. SEVERAL OTHER SUBURBANS HAD FAILED INSPECTION BECAUSE OF POOR PARKING BRAKES. *AK *CB *JB
WHILE PULLING OUT OF THE DRIVEWAY THE TAILGATE ASSEMBLY FELL COMPLETELY OFF CAUSING DAMAGE TO THE VEHICLE. DEALER HAS BEEN NOTIFIED.*JB
MY PARKING BRAKE HAS BEEN DEFECTIVE SINCE I PURCHASED IT. I DID NOT KNOW THIS UNTIL THE FIRST INSPECTION. IT DID NOT PASS AND I HAD TO PAY $150.00 TO "FIX" IT. EVERY YEAR AFTER THAT IS HAS FAILED. I HAVE CALLED MY DEALER WITH THE PROBLEM BUT HAVE NOT HAD ANY LUCK. I SURE HOPE SOMEONE DOES NOT DIE BECAUSE OF THIS PROBLEM. *JB
CONSUMER STATES THAT THE TWO FRONT BOLTS THAT HOLD THE FRONT END WILL COME LOOSE AND THE FRONT END WILL START TO RATTLE. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. MR
AFTER PURCHASING THIS VEHICLE, WE BEGAN TO NOTICE THAT THE "DOOR AJAR" INDICATOR SEEMED TO BE MALFUNCTIONING, AND BROUGHT IT TO THE DEALERSHIP FOR WARRANTY SERVICE. ON 5 SEPARATE OCCASIONS, A PASSENGER DOOR WAS DISCOVERED AJAR WHILE I WAS DRIVING, BUT THERE WAS NO WARNING OR INDICATOR IN THE DASH TO ALERT THIS TO THE DRIVER. THE COMPUTER INFORMATION SYSTEM IN THE DASH WILL INDICATE IF THE REAR CARGO DOOR IS AJAR, BUT NOT ANY OF THE PASSENGER DOORS, FRONT, REAR OR DRIVER. THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS INFORMED ME TODAY THAT THERE IS NO SUCH INDICATOR DESIGNED FOR THIS VEHICLE. I CALLED CHEVROLET DIRECTLY AND WAS INFORMED THAT I "SHOULD HAVE CONSIDERED THIS 'OPTION' BEFORE I PURCHASED MY VEHICLE." THE DEALERSHIP HAS CONFIRMED TO ME THAT THERE IS NO "OPTION" FOR A DOOR AJAR INDICATOR; IN FACT, IT ISN'T EVEN AVAILABLE ON THIS YEAR'S 2002 MODEL, EITHER. I HONESTLY FEAR FOR THE LIVES OF MY 4 CHILDREN, WHO RIDE IN THE BACK SEATS OF THIS VEHICLE EVERY DAY. HOW CAN A MANUFACTURER MARKET THIS VEHICLE TO "MEET THE NEEDS OF THE AMERICAN FAMILY" WHEN BASIC, STANDARD SAFETY INDICATORS WEREN'T EVEN INCLUDED ON THIS "TOP OF THE LINE" VEHICLE? THEY ARE LEAVING THEMSELVES OPEN FOR A HUGE LAWSUIT WHEN SOMEONE'S CHILD FINALLY DOES FALL OUT OF THE SUBURBAN, "LIKE A ROCK."*AK
AUTOMATIC TRANSMISSION FAILED, DEALER ONLY "RECONDITIONED" THE TRANSMISSION, I HAVE TAKEN THE VEHICLE BACK TO THE DEALER FOR TRANSMISSION REPAIRS;RUBBING , BUMPING NOISES FROM TRANSMISSION, I HAVA NOT TRUST IN THIS VEHICLE BECAUSE OF THE LONG HISTORY OF MECHANICAL PROBLEMS AND DEFECTS, I WANT THE MANUFACTURER TO REPLACE THIS VEHICLE AND NOT WAIT UNTIL A MECHANICAL FAILURE HURT ME OR MY FAMILY OR INNOCENT PEOPLE IN THE ROAD. PLEASE HELP ME . NLM
THIS IS A LIFE THREATENING FAILURE!!. NO SAFETY DEFECT LISTED. *AK
AT 45MPH VEHICLE CRASHED. UPON IMPACT, AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
WHEN THE STEERING WHEEL WAS TURNED OR VEHICLE DRIVEN OVER A PUMP IN THE ROAD ENTIRE STEERING WHEEL AND COLUMN SHOOK. VEHICLE WAS TAKEN TO A DEALERSHIP, WHO ACKNOWLEDGED THE PROBLEM AND PACKED THE STEERING COLUMN. THE PROBLEM RECURRED A YEAR LATER. THE MANUFACTURER WAS CONTACTED, BUT DIDN'T ACKNOWLEDGE THE PROBLEM.*AK
TRANSMISSION HAS NOT BEEN SHIFTING CORRECTLY FOR A LONG TIME. BECAME VERY NOTICEABLE IN JULY OF 2001. REAR AIR SOMETIMES DOES NOT TURN OFF WHEN IGNITION IS OFF. FRONT AIRS SOMETIMES CUTS SELF OFF AND BEGINS TO BLOW WARM AIR. ALTHOUGH NOT APPLICABLE. THE DEALERSHIP HAS CHANGED OUT FRONT AND MIDDLE SEAT COVERS FROM CRACKING PROBLEM I TALKED WITH GM AND THEY ADVISED THE DEALERSHIP TO CORRECT THESE SINCE I DO STILL HAVE A WARRANTY. I AM STILL UNSATISFIED WITH THE PERFORMANCE OF MY VEHICLE. THIS IS THE 3RD SUBURBAN I HAVE OWNED. THE OTHER 2 WERE GMC'S. I NEVER HAD A PROBLEM OF THIS NATURE BEFORE. THIS ONE HAS BEEN ANNOYING WITH SMALL PROBLEMS SINCE DAY ONE! DT
TIRES ARE COUPLING ON INSIDE OF TREAD. CONSUMER FEELS TIRE MAY BLOW AND CAUSE A MAJOR ACCIDENT. DEALERS ARE AWARE OF PROBLEM, AND OFFER TO PAY 50 PERCENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
MY 2001 CHEVROLET SUBURBAN GOT IN AN ACCIDENT DUE TO PARKING PAWL FAILURE WHILE PARKED ON A SLOPED SURFACE. PARKING PAWL IS A TRANSMISSION GEAR SAFETY LOCKING MECHANISM THAT WILL PREVENT A VEHICLE FROM MOVING WHILE IN PARK POSITION. I CONTACTED GENERAL MOTORS PRODUCT ALLEGATION DEPARTMENT TO INFORM ABOUT THIS SERIOUS DEFECT. GENERAL MOTORS ASSIGNED AN INVESTIGATOR TO GATHER DETAILS AND INFORMATION THE INVESTIGATOR SUBMITTED ALL THE INFORMATION AND DETAILS OF THE ACCIDENT TO A GENERAL MOTORS ENGINEERS WHO WILL REVIEW THE CAUSE OF THE FAILURE OF THE PARKING PAWL. INITIAL FINDING BY GM AUTHORIZED SERVICE REPAIR SHOP, THE CAUSE OF THE FAILURE WAS THE PREMATURE WEARING OF THE PARKING PAWL MECHANISM. FROM A DESIGN STANDPOINT THIS PARKING PAWL MECHANISM BY NO MEANS SHOULD NOT BE SUBJECTED TO ANY PREMATURE WEARING. OTHERWISE, THIS IS A SERIOUS AND DANGEROUS DESIGN ERROR. AFTER SEVERAL MONTHS OF REVIEW AND INVESTIGATIONS, GM SAID THEY FOUND THAT IT WAS MATERIAL DEFECT. THE BIG QUESTION NOW IS HOW MANY 2001 CHEVY SUBURBAN WAS AFFECTED BY THIS MATERIAL DEFECT. ALSO, GM REPRESENTATIVE WAS RELUCTANT TO PROVIDE ME A COPY OF THE INVESTIGATION RESULTS CONDUCTED BY THEIR DESIGN ENGINEERS. THE PARKING PAWL MECHANISM FAILURE CANNOT BE DETECTED EASILY BY AN AVERAGE PERSON, UNLESS A THOROUGH INVESTIGATION WILL BE CONDUCTED OR AN ACCIDENT WILL OCCURRED. ALSO, MY 2001 CHEVROLET SUBURBAN WAS DISCOVERED BY GM AUTHORIZED SERVICE SHOP THAT THE EMERGENCY PARKING BRAKE WAS HAVING A PREMATURE WEARING ON THE BRAKE PADS. THIS REALLY A VERY SERIOUS AND DANGEROUS CASE FOR ALL 2001 CHEVROLET SUBURBAN FOR HAVING A POTENTIAL EMERGENCY BRAKE PAD AND PARKING PAWL MECHANISM DEFECT. I AM HIGHLY SUGGESTING THIS OFFICE TO CONDUCT AN INVESTIGATION TO AVOID A SIMILAR FATE WITH FIRESTONE CASE. BECAUSE I SUSPECT GM IS COVERING UP THIS DEFECT TO AVOID MASSIVE RECALLS ON ALL 2001 CHEVROLET SUBURBAN. *JB
WHEN THE VEHICLE WAS PARKED, IT ROLLED ABOUT A 100 YARDS, HITTING ANOTHER VEHICLE. THE DEALER WAS CONTACTED. *AK *SCC
CONSUMER STATES THAT THE BRAKES ON THE VEHICLE ARE NOT WORKING PROPERLY. PLEASE PROVIDE FURTHER INFORMATION.*JB
DT: VEHICLE SPEED CONTROL MALFUNCTIONED. WHEN STARTING VEHICLE HAVD TO APPLY ADDITIONAL PRESSURE ON THE ACCELATOR, IT SEEMED TO BE STUCK. THIS ONLY HAPPEND WHEN PUTTING THE VEHICLE IN PARK OR REVERSE. THIS STARTED HAPPENING ON MAY 12, 2005. DEALER LOOKED AT VEHICLE BUT WAS GOING TO CHARGE THE CONSUMER FOR REPAIRS. NHTSA ACTION INVESTIGATION EA02015 DEALT WITH SAME PROBLEM. *AK
WHEN THE CONSUMER SLOWED THE VEHICLE DOWN TO MAKE A TURN, THE ENGINE SHUT OFF. *JB
ON MARCH 30 MY 2001 SURBURBAN QUITE RUNNING IN THE MIDDLE OF A 6 LANE HIGHWAY IN HATTIESBURG, MS. IT WOULD NOT CRANK AGAIN AND EVEN THOUGH I KNEW I HAD PLENTY OF FUEL THE GUAGE WAS SHOWING EMPTY. I WAS TOLD THAT THE FUSE CONTROLLING THE ENTIRE FUEL OPERATION HAD BLOWN AND AFTER REPLACING IT THE DEALERSHIP IN HATTIESBURG SAID THAT THEY COULD NOT FIND ANOTHER PROBLEM. YESTERDAY, APRIL 11, I WAS ON A 2 LANE HIGHWAY STOPPED FOR CONSTRUCTION WHEN IT SUDDENLY QUIT RUNNING AGAIN. I HAD AN EXTRA FUSE THIS TIME BUT I HAD TO GET OUT IN THE LINE OF TRAFFIC IN ORDER TO OPEN THE HOOD AND REPLACE THE FUSE. WHEN I TRIED TO CRANK IT AGAIN THE FUSE IMMEDIATELY BLEW. THE VEHICLE AGAIN HAD TO BE TOWED TO A REPAIR SHOP. THIS TIME I WAS TOLD THAT A WIRE WAS BURNT AND IT CAUSED THE FUEL PUMP TO SHORT AND BLEW THE FUSE. I HAVE NOT BEEN TOLD WHY THE WIRE BURNT AND WOULD LIKE TO KNOW IF YOU HAVE HAD THIS PROBLEM REPORTED WITH OTHER SURBURBANS.*AK
CHEVROLET HAS NOT OFFERED TO REPAIR THIS DEFECT UNDER WARRANTY.NO SAFETY DEFECT LISTED. *AK
WHILE DRIVING 75 MPH THE REAR RIGHT TIRE BLEWOUT, THERE WAS A FIST SIZE WHOLE ON THE SIDE OF THE TIRE WHERE THE TREAD AND SIDEWALL MEET (2001 CHEVROLET SUBURBAN, P265/70R16 SPEC # 155MS, ORIGINAL TIRES ON THE VEHICLE)FIRESTONE WILDERNESS LE. NLM
CONSUMER HAD A FRONT COLLISION AT 35-40 MPH, AND NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED NECK/ BACK AND KNEE INJURIES. VEHICLE AT DEALERSHIP AT THIS TIME. PLEASE ADD FURTHER DETAILS.*AK
RUNNING BOARD IS LOOSE AND NOT FASTENED PROPERLY ON BOTH ENDS. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
I TOOK NEW SUBURBAN IN TWICE FOR VIBRATIONS AND PULLING. CHEVROLET CLAIMED NOTHING WRONG. TIRE BLEW OUT ON 12/26/01. CHEV SAID THAT IT WAS NOT THERE PROBLEM. FIRSTONE SAID THEY WOULD REPLACE THE ONE TIRE BUT THAT CHEV HAD TO PAY FOR DAMAGE TO SUV. CHEV SAID THEY WILL NOT AS THEY CAN NOT SEE INSIDE OF A TIRE. NOW THE 800 FIRESTONE SAYS I HAVE TO MAIL IN THE TIRE AND THEY WILL INVESTAGATE AS TO IF IT WAS A TIRE DEFECT. THE LOCAL FIRESTONE ALREADY SAID IT WAS. ATTORNEY SAID NOT TO MAIL IN THE TIRE. FIRESTONE REFUSES TO FIX DAMAGE AND TO BUY TIRES BACK THAT ARE ONLY 5 MONTHS OLD. THESE PEOPLE SHOULD BE PUT OUT OF BUSINESS. LOCAL FIRESTONE SAYS THEY WILL BUY TIRES FOR 25 DOLLARS EACH ONLY IF I REPLACE THEM WITH MORE FIRESTONE TIRES. I HAVE A 40K SUV I REFUSE TO DRIVE BECAUSE OF FIRESTONE. I WANT THE SUV FIXED AND TIRES PUT ON FROM ANOTHER COMPANY. *AK (TIRESIZE: P26570R-16)
RECEIVER WELD BROKE CAUSING TRAILER TO SWING AND ROLL SUBURBAN. *AK
THE TRAILER HITCH WELDS BROKE LOSE WHILE TOWING A TRAILER IN I 80 IN OMAHA , NE , THE TRAILER OVERTURNED AND THE SUBURBAN. GENERAL MOTORS REFUSES TO INVESTIGATE THE CASE BECAUSE I HAD SETTLED WITH THE INSURANCE COMPANY, BOLTS CAME LOOSE AND THE WELDS BROKE. CAUSING THE TRAILER TO SWING AND CRASH.*AK
TRANSMISSION DISENGAGED AT 80 MPH, WOULD NOT REENGAE UNTIL TRACTION CONTROL WAS INACTIVATED.*AK
WHILE DRIVING AT 45 MPH CONSUMER T BONED ANOTHER VEHICLE, AND THEN SPUN OUT OF CONTROL, AND RAN INTO A DITCH. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK *YH
DRIVER NOTICED THAT THE BRAKES WERE INOPERATIVE. WHILE APPLYING THE BRAKE PEDAL IT WENT TO THE FLOOR. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
2001 CHEVY SUBURBAN 1500 LT, ABS PROBLEM. RECURRENCE OF FAILURE OF ABS PUMP TO DEACTIVATE. PUMP RUNS CONTINUOUSLY UNTIL IT BURNS UP. REPLACED PREVIOUSLY (NOT UNDER WARRANTY). OVER $1000. AT THIS TIME THE ABS FUSE IS PULLED SO PUMP WON'T BURN UP AGAIN, BUT I HAVE NO ANTILOCK BRAKES. APPARENTLY A SENSOR OR SOMETHING IS FAILING AND CAUSING AN EXPENSIVE REPAIR. *TR
WHEN APPLYING BRAKES PEDAL FADE APPEARS TO BE BE LOCKED UP REQUIRING EXTENDED STOPPPING DISTANCE. *AK.
TWO OF THE ORIGINAL TIRES FAILED AT UNDER 10,000 MILES. I WAS AFRAID TO DRIVE ON THE OTHER TWO AND WAS FORCED TO BUY 4 NEW TIRES AT A COST OF $462.00. I BELIEVE CHEVROLET INSTALLS INFERIOR TIRES ON THIS HEAVY VEHICLE. I HAVAE NEVER HAD TIRES FAIL AT UNDER 10,000 MILES. I WOULD EXPECT COMPENSATION OF $462.00 . IF YOU WANT FURTHER INFO YOU MAY CONTACT ME AT 602-678-1825. THANK YOU. *AK (DOT NUMBER: ? TIRESIZE: 24575R16)
PARKING BRAKES FAILS TO WORK. TRIED TO ADJUST. DID EVERYTHING SHORT OF REPLACING TO WHOLE THING. I DID NOT WORK FROM DAY ONE. *TR
VEHICLE WAS IN PARK WITH ENGINE RUNNING. DRIVER LEFT VEHICLE, AND WENT AROUND TO PASSENGERS SIDE. VEHICLE STARTED ROLLING BACKWARDS. WHILE TRYING TO GET INSIDE VEHICLE, OWNER'S LEG WAS RAN OVER BY VEHICLE AND WAS BROKEN IN 3 PLACES. REPORTED AND DRIVEN ON OCTOBER 31, 2001 BY [XXX] *AK *YH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TWO REAR TIRES EXPERIENCED BLOWOUTS IN THE SIDEWALL WITH NO APPARENT PUNCTURE RESULTING IN SOME PROPERTY DAMAGE (GENERAL AMERI 660 AS P24575R16, DOTAD70EK14800). NLM
VEHICLE DELIVERED WITH 305 MILES. NOTICED PARKING BRAKE WOULD INTERMITTENTLY NOT HOLD VEHICLE WHEN PARKED ON SLIGHT INCLINE AFTER ABOUT 1000 MILES. INITIALLY, PARKING BRAKE PEDAL HAD A DIFFERENT FEEL TO THE LAST 2 TO 3 INCHES OF PEDAL TRAVEL, AS IF IT WERE 'GIVING WAY' DUE TO EXCESSIVE PRESSURE ON PEDAL. HOWEVER, WHETHER THE PEDAL WAS PUSHED ALL THE WAY TO FLOOR OR STOPPED BEFORE IT HAD THAT STRANGE 'GIVE WAY' FEEL DID NOT SEEM TO AFFECT THE FAILURE OF THE PARKING BRAKE TO HOLD VEHICLE WHEN APPLIED. EVENTUALLY, AFTER ABOUT 10000 MILES, THE STRANGE 'GIVE WAY' FEELING CEASED. ALSO NOTICED THAT OVER TIME THE PARKING BRAKE WOULD FAIL TO HOLD THE VEHICLE MORE OFTEN THAN NOT, AND AROUND 14000 MILES, QUIT ALTOGETHER. I TOOK THE VEHICLE TO DEALER AND WAS ADVICED THIS PROBLEM WAS COMMON WITH THE NEW SUBURBAN BODY STYLE (2000). SERVICE ADVISOR SAID WOULD HAVE TO DISASSEMBLE PARKING BRAKE UNIT TO SEE IF PADS NEEDED ADJUSTMENT OR REPLACEMENT AND MORE THAN LIKELY WOULD BE NEEDING REPLACEMENT AND THUS NOT COVERED BY WARRANTY. I TOLD HIM THIS WAS HAPPENING FROM THE BEGINNING AND HE SAID THE PADS FOR THE PARKING BRAKE ON THE NEW BODY STYLES WERE VERY SMALL AND WORE OUT VERY QUICKLY ESPECIALLY IF USED ON AN INCLINE OR DRIVEN WITH PARKING BRAKES APPLIED. THIS BEING THE CASE, IT DID NOT SEEM COST EFFECTIVE TO BOTHER REPLACING THE PADS AS HE WAS GOING TO CHARGE ME ABOUT $150. IS THIS A DESIGN DEFECT OR AN INTENTIONAL SCHEME TO RIP CUSTOMERS OFF WITH FREQUENT BRAKE PAD CHANGES?*AK