NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2001 Chevrolet Suburban. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TRANSMISSION FAILURE... REPLACED TRANSMISSION AT 32000 MILES AND AGAIN AT 61000 MILES. *AK
A PASSENGER IN MY VEHICLE WENT TO USE THE SEAT BELT IN THE REAR SEAT ON THE DRIVERS SIDE AND THE BELT WHICH WAS RETRACTED AT THE TIME CAME OUT AND FAILED TO RETRACT AFTER A LOUD NOISE. THE SEAT BELT IS UNUSABLE. *JB
DRIVING ON SNOW COVERED ROAD. POWER STERRING PUMP SHAFT FAILED MAKING TRUCK EXTREMELY DIFFICULT TO STEER. POWER STEERING SHAFT FAILED-REPLACED POWER STEERING PUMP-OLD PARTS ARE AVAILABLE. WE WERE FORTUNATE TO BE MOVING SLOWLY .*AK
THE ABS BRAKE LIGHT CAME ON, THEN THERE WAS A NOISE WHICH SOUNDED LIKE A VACUUM. CONSUMER DISCONNECTED THE BATTERY. THE NEXT DAY THE BATTERY WAS RECONNECTED, AND THE NOISE CAME BACK. CONSUMER TOOK THE VEHICLE TO DEALER FOR REPAIRS, AND IT WAS DETERMINED THAT ABS BRAKE MODULE NEEDED TO BE REPLACED.*AK...SEVERAL SIMILAR FAILURES ON VEHICLE IN THIS SMALL TOWN. VEHICLE SHOULD BE RECALLED. *AK
MY 2001 CHEVY SUBURBAN MADE A CLUNKING NOISE IN THE STEERING COLUMN. I TOOK IT TO THE DEALER AND THEY LUBED THE STEERING COLUMN INTERMEDIATE SHAFT FOR $110.00. WHEN I GOT HOME I LOOKED THIS PROBLEM UP ON THE INTERNET AND FOUND LOTS OF COMPLAINTS AND THERE IS A SERVICE BULLETIN ABOUT THIS PROBLEM AND A REPLACEMENT SHAFT TO CORRECT WHAT APPEARS TO BE A FACTORY DEFECT. I CAN NOT FIND THE SERVICE BULLETIN AND WOULD APPRECIATE SOME HELP ON FINDING IT. I FEEL THAT I SHOULD BE REIMBURSED FOR THE WORK DONE AND WANT MY VEHICLE TO GET THE REPLACEMENT SHAFT. *JB
CONSUMER WAS TRAVELING 45 MPH AND VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE AND HAD IT TOWED TO DEALER. MECHANIC DETERMINED THAT THE FUSES AND CIRCUIT BREAKERS NEEDED TO BE REPLACED DUE TO MELTED WIRES. *AK THE CONSUMER STATED THAT THE BARE WIRES MELTED INSULATION ON THE FUEL PUMP IN THE GAS TANK. FAILURE DUE TO A BAD CONNECTION CAUSING HEAT. ONE WIRE MELTED INTO THE ADJACENT WIRE CAUSING THE FUSE TO BLOW WHILE EMERGED IN FUEL. *TC
WHILE MAKING A U-TURN THE VEHICLE STALL. CONDITION CAUSES LOSS OF POWER ASSIST AND POWER BRAKES. NO INCIDENT HAS OCCURRED DUE TO THIS ISSUE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. *NM *TT
THE ABS CONTROL MODULE HAS FAILED ON MY 2001 GM SUBURBAN
DURING A 60 MPH FRONTAL VEHICLE COLLISION, THE FRONT AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. *JB *SC
2001 CHEVROLET SUBURBAN WOULD NOT START AFTER SITTING APPROXIMATELY THREE HOURS AFTER DRIVING IT A DISTANCE OF APPROXIMATELY ONE MILE. VEHICLE HAD TO BE TOWED TO LOCAL CHEVROLET DEALERSHIP AFTER HOURS SO THE VEHICLE WAS NOT LOOKED AT FOR ABOUT TWO DAYS. WHEN I CALL ED THE SERVICE WRITER TO INQUIRE ABOUT THE VEHICLE HE STATED IT WAS STILL PARKED OUTSIDE. WHEN I ASKED WHAT THE PROBLEM MAY BE HE STATED, "PROBABLY THE FUEL PUMP." THE VEHICLE HAD NOT EVEN BEEN LOOKED AT BY A MECHANIC WHEN THE INITIAL DIAGNOSIS WAS MADE. IT TURNED OUT TO BE A VERY EXPENSIVE REPAIR FOR A FUEL PUMP REPLACEMENT.
CONSUMER WAS TOLD THAT BECAUSE OF NORMAL DRIVING EMERGENCY BRAKE WORE OUT, EVEN IF THE EMERGENCY BRAKE WAS NEVER BEING USED. CONSUMER DECIDED TO CALL DEALER BECAUSE HE FELT THAT IT WAS A SAFETY FACTOR, KNOWING THAT THE EMERGENCY BRAKE WAS NOT EFFECTIVE. *AK
THE HORN FUSE KEPT BURNING OUT. CONSUMER TOOK THE VEHICLE TO DEALER, AND NO DFECTS WERE FOUND. LATER, WHILE PARKING IN THE DRIVEWAY, IT STARTED TO BLOW OWN ITS OWN. HEADLIGHTS WENT OFF WHILE BEING DRIVEN, AND CURRENTLY THEY DO NOT WORK AT ALL.*AK
GAS TANK LEAK AS DESCRIBED IN PREVIOUS REPORTED CLAIMS. *AK
THIS IS CONCERNING A '01 Z71 SUBURBAN. HAD TIRES CHANGED DUE TO UNEXPLAINABLE VIBRATION IN WHEELS. AFTER TIRE CHANGE TIRES DEFLATED. FOUND ALUMINUM ALLOY RIMS SEVERELY RUSTED AND PITTED ON THE BACK SIDE, FOUND ONE RIM HAS A HOLE THE SIZE OF A PEA AFTER BRUSHING SOME RUST AWAY. *JB
2001 CHEVY SUBURBAN; ABS ACTIVATES AT LOW SPEED. TAKEN TO GROSSINGER CHEVY FOR REPAIRS ON 11/23/05. ABS SENSORS REPLACED AND FR ROTORS TURNED TO REMOVE CORROSION WHICH TRIGGERS SENSORS. PROBLEM STILL PERSISTS; RETURNED VEHICLE TO DEALER. FR ROTORS TURNED AGAIN SINCE SMALL CORROSION SPOT STILL EVIDENT. NOW ROTORS AT MINIMUM THICKNESS. PROBLEM RESOLVED - NO CHARGE FOR 2ND VISIT. TOTAL REPAIRS BILLED AT 525.76+TAX. *NM
WHEN THE CONSUMER ATTEMPTED TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL BECAME STUCK. THE CONSUMER HAD TO USE EXCESSIVE FORCE . THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
ABS LIGHT CAME ON TODAY. THE ABS PUMP WAS BAD AND REQUIRED REPLACEMENT. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. NOTE THAT THE PART WAS IN STOCK, HENCE THIS IS NOT A RARE OCCURENCE. I HAVE SEVERAL OLDER ABS (BOSCH) AUTOMOBILES AND THEY DO NOT FAIL. *AK
NOVEMBER 2004 I HAD AN AUTO ACCIDENT, I WAS DRIVING HOME LATE AT NIGHT AFTER MY HUSBAND AND I HAD BEEN OUT TO DINNER WITH A FRIEND ON LEAVE FROM THE MILITARY. WE WERE ON THE WAY TO PICK OUR KIDS UP FROM MY PARENTS AND IT WAS MISTING OUTSIDE. I WAS ON A 4 LANE HIGHWAY TRAVELING SOUTHBOUND ON THE FAR INSIDE LEFT HAND LANE, THE NEXT THING I KNEW I WAS FACING THE POLICE STATION HEAD-ON AT 35 MPH. I TRIED TO CORRECT THE WHEEL AND MY HUSBAND ALSO GRABBED THE WHEEL AND TRIED TO CORRECT IT, DIDN'T WORK I THINK THE WHEEL BROKE BECAUSE WE CRASHED INTO THE POLICE STATION. I HAD TO KICK MY DOOR OPEN AND RUN INSIDE TO HAVE THEM CALL AN AMBULANCE, MY HUSBAND WAS PINNED AGAINST THE WALL, HIS FACE BUSTED THE PASSENGER WINDOW OUT, AND THE DASH,THE RADIO AND GLOVE BOX WAS IN OUR LAP AND THE WINDSHIELD SHATTERED. WE WERE WEARING SEATBELTS AND THE FRONT AND SIDE WAS TOTALED BUT THE AIR BAGS DID NOT DEPLOY. THE ONLY WORKING DOORS WERE THE BACK HATCH AND THE REAR DRIVER SIDE DOOR, THE PASSENGER DOOR WAS CAVED IN ON MY HUSBAND AND HE WAS FORCED ACROSS THE CONSOLE HE HAD TO BE PULLED FROM THE AUTO. HE WAS TRANSPORTED TO THE ER AND ENDED UP MISSING WEEKS OF WORK FROM HIS INJURIES , I REFUSED TREATMENT WITH ONLY MY KNEE AND FOOT HURT. I WAS FOUND NOT AT FAULT AND NO TICKECTS WERE WROTE. WE HAD BEEN HAVING FRONT END PROBLEMS THAT CHEVY MECHANICS AND OTHER MECHANICS COULD NOT EXPLAIN. YES THEY SAW AND HEARD THE PROBLEM BUT DIDN'T KNOW HOW OR HAVE A WAY TO FIX IT,I BELIEVE THAT IS WHY WE CRASHED SOMETHING WITH THE FRONT END. I REPORTED TO THE POLICE THAT MY HUSBAND GRABBED THE WHEEL TRYING TO CORRECT IT BUT THEY WROTE IT AS HE GRABBED ME CAUSING THE WRECK; NEEDLESS TO SAY I CORRECTED THE ERROR BUT THEY DIDN'T CORRECT THEIR REPORT. I CONTACTED CHEVY ABOUT THE INCIDENT AND WANTED TO KNOW WHY MY AIRBAGS DIDN'T DEPLOY, THEY CALLED ME ON A SUNDAY BUT NOTHING WAS EVER DONE. *CN
WHILE TRAVELING A LOUD NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER PULLED OVER, AND NOTICED THAT DRIVER 'S SIDE FRONT TIRE SIDEWALL TREAD SEPARATED FROM THE WHEEL. A SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE PASSENGER'S SIDE TIRE SIDEWALL TREAD SEPARATED AS WELL. FUTURE ADVETURER, H/T P265/70R16, DOT UT72XD90804. *AK
THE PARKING BRAKE WAS INOPERABLE. THE DEALER WOULD NOT FIX BECAUSE THE BRAKE WAS NOT UNDER WARRANTY. THE BRAKE SHOES WERE REPLACED. *BF THE PARKING BRAKE HAD NEVER BEEN USED, YET THE PARKING SHOES WERE WORN OUT. THE LOWER LEFT COWL COVER WAS BROKEN AND WAS BEING HELD TOGETHER BY PUTTY. *SC *JB
WHILE DRIVING THE TRANSMISSION FAILED. *NM THE VEHICLE WAS TOWED. THE COST FOR A THE TRANSMISSION WAS $2,576.18. *TC *JB
THE DESIGN OF THE EMERGENCY BRAKES IS VERY POOR AND ACCORDING TO THE 3 BRAKE SHOPS I VISITED, GM HAS A PROBLEM WITH THE EMERGENCY BRAKE SYSTEM ON SUBURBANS. THE CALIPER CLIPS ON AND IS NOT "FIXED" INTO POSITION. WHAT HAPPENED IN MY CASE AND IS QUITE COMMON IS THAT THE PADS SLIP AND RUB THE DRUM WITHOUT THE KNOWLEDGE OF THE OWNER. THE ONLY WAY TO FIX THIS IS WITH NEW ROTORS AND PADS BECAUSE THE ORIGINAL EQUIPMENT IS SO THIN. THE EMERGENCY BRAKE IS NOT ADJUSTABLE, SO THE ONLY CORRECTIVE ACTION IS THE ABOVE, BUT THERE IS NO GUARANTEE IT WON'T HAPPEN AGAIN ACCORDING TO THE BRAKE SHOPS I SPOKE WITH. THE CLIP GM PROVIDES TO HOLD THE PADS IN PLACE DIDN'T WORK THE FIRST TIME, SO WHY WOULD IT WORK IN THE REPAIR? *JB
ON 2/12/04, I TOOK MY 2001 CHEVY SUBURBAN IN TO THE DEALER BECAUSE THE EMERGENCY/PARKING BRAKE DID NOT WORK. BEING THE FIRST TIME I TRIED TO USE IT AND IT DID NOT WORK, I ASSUMED IT WOULD BE A WARRANTY REPAIR. THE DEALER SAID NO, THIS IS COMMON AND A NORMAL WEAR AND TEAR ADJUSTMENT. I SAID I HAVE NEVER USED IT, HOW CAN IT BE! NOT BEING SAFE W/OUT A EMERGENCY PARKING BRAKE, I HAD TO PAY! AFTER THEIR "ADJUSTMENT" THE BRAKES OR SOMETHING SQUEALED. UPON RETURNING TO THE DEALER, I ASKED THEM TO CHECK THEIR ADJUSTMENT AND MENTIONED WHERE I HAD SEEN ON THE NHTSA SITE ABOUT PARKING BRAKES WEARING ALL THE TIME. THEY ADJUSTED AGAIN TO SPEC AND WHEN I GOT IT BACK, BRAKES STILL DID NOT HOLD THE VEHICLE WELL - IT WOULD NEVER HAVE HELD ON A HILL! I TOOK IT BACK AGAIN TO THE CHEVY DEALER ON 7/13/04 AND ASKED THEM TO CHECK IT AGAIN, AND THEY SAID IT WAS TO SPEC AND IT WAS NOT AN EMERGENCY BRAKE, JUST A PARKING BRAKE. I TOLD THEM IT WOULD NEVER HOLD A VEHICLE THIS SIZE AND WEIGHT ON A HILL! ON 10/25/04, THE VEHICLE WAS MAKING A GRINDING/SCRAPING SOUND WHEN MOVING, SO I TOOK IT TO A TIRE STORE AND THEY DETERMINED THAT THE PARKING BRAKES WERE TOTALLY WORN OUT AND NEEDED TO BE REPLACED ($160). I THINK THERE IS A ENGINEERING DESIGN DEFECT WITH THIS SYSTEM IN THESE VEHICLES. FIRST THE BRAKES DO NOT APPEAR TO HOLD THE VEHICLE WELL AND SECOND THE WAY THEY ARE DESIGNED THEY FAIL WITHOUT EVER USING THEM! YOU DON'T KNOW THEY DON'T WORK UNTIL IT'S TOO LATE! VERY DANGEROUS!!! PLEASE LOOK INTO THIS ASAP - I THINK BRAKE FAILURE IS A VERY DANGEROUS PROBLEM. *JB
PURCHASED 2001 CHEVROLET SUBURBAN AT THE END OF AUGUST, DROVE IT FOR 1600 MILES AND THE TRANSMISSION WENT OUT. ACCORDING TO THE MECHANIC, THE TRANSMISSION COMPLETELY CAME APART INSIDE. THIS BOTHERED ME BECAUSE OF THE POSITION OF THE TRANSMISSION AND MY CHILDREN IN THE VEHICLE, AND THE POSSIBILITY OF SHRAPNEL COMING OUT OF THE TRANSMISSION. THIS, OF COURSE, DID NOT HAPPEN BUT THE DEALERSHIP IS REFUSING TO TAKE ANY RESPONSIBILITY AND I HAVE NOT HEARD FROM GENERAL MOTORS. THE VEHICLE IS LESS THAN THREE YEARS OLD AND HAS 48000 MILES ON IT.*AK
DT: THE CONSUMER OWNS A 2001 CHEVROLET SUBURBAN. IN OCTOBER 2004 THE VEHICLE QUIT. A FUSE WAS REPLACED AT A COST OF $137.75. THIS AMOUNT INCLUDED THE TOWING FEE. ON 12-07-04, THE VEHICLE EXPERIENCED THE SAME PROBLEM. THE CONSUMER HAD TO PAY $306.00 TO HAVE ANOTHER FUSE REPLACED. THIS INCLUDED DIAGNOSTIC FEES. ON 12-14-04, THE SAME PROBLEM OCCURRED AND THE DEALER REPLACED THE FUEL PUMP AT A COST OF $567.55. THE CONTACT RECEIVED RECALL CAMPAIGN# 05V155000 CONCERNING THE FUEL PUMP ABOUT THREE-FOUR MONTHS AGO. THE DEALER AND GENERAL MOTORS REFUSED TO REIMBURSE THE CONSUMER FOR THE AFOREMENTIONED WORK PERFORMED BECAUSE THE RECALL HADN'T OCCURRED. THE RECALL STATED THAT THE CONSUMER WOULD BE NOTIFIED ON 10-19-05 BECAUSE THE PARTS WERE AVAILABLE. THE CONSUMER THOUGHT THAT THIS WAS A VERY UNUSUAL AMOUNT OF TIME FOR HIM TO WAIT FOR REIMBURSEMENT. *AK (11/22/05) *SC
2001 CHEVROLET SUBURBAN W/40,000K VEHICLE HAS EXCESSIVE REAR BRAKE PAD WEAR OUT ( 3 SET REAR BRAKE PADS). (0 FRONT WEAR OUT) NO ASSISTANCE OR REMIDY SUPPLIED BY GENERAL MOTORS. CURRENTY UNABLE TO GET SEVERAL OTHER SUBURBANS TO PASS INSPECTION IN N.J. DUE TO EXCESSIVE REAR BRAKE PRESSURE. I HAVE ALSO FOUND THIS PROBLEM WITH K1500 SERIES CHEVY TRUCKS ALSO W/ HIGH AMOUNT OF REAR BRAKE PAD WEAR OUT. *AK
TL* - THE CONTACT STATED THAT WHILE DRIVING HIS 2001 CHEVROLET SUBURBAN (FAILURE MILEAGE: 132000) AT 25 MPH THE FUEL GAUGE DOES NOT REGISTER THE CORRECT AMOUNT OF FUEL AND CAN WAVER BETWEEN FULL AND EMPTY. THE CONTACT STATED THAT AT TIMES THE VEHICLE DOES NOT START. THE VEHICLE IS ALSO EXPERIENCING THE SAME PROBLEM AS THE RECALL NUMBER 05V155000 FOR FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, CERTAIN TRUCKS AND SPORT UTILITY VEHICLES WERE BUILT WITH FUEL MODULE RESERVOIR ASSEMBLIES THAT CONTAIN FUEL PUMP WIRES CONNECTORS MAY OVERHEAT UNDER CERTAIN OPERATING CONDITIONS. *JB
THE THIRD ROW DRIVER SIDE SEAT BELT WAS LOCKED. *JB
RE; PROBLEMS WITH GM ABOUT DEFECTIVE TRANSMISSION ON 2001 CHEV SUBURBAN. *BFTHE TRANSMISSION LOCKING MECHANISM IN THE TRANSMISSION FAILED WHICH RESULTED IN AN ACCIDENT. *NM
DT: THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN THAT SIMPLY WOULD NOT START. THIS HAPPENED WITHOUT ANY PRIOR INCIDENTS AND WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC SHOP. THE MECHANIC NOTED THERE WAS AN INTERNAL FUEL PUMP LEAK. THE CONTACT PAID OUT OF POCKET FOR THE REPAIRS FOR WHICH THE MECHANIC PERFORMED. AFTER REPAIRING THE INTERNAL FUEL PUMP LEAK THERE WERE NO FURTHER PROBLEMS. THE CONTACT LATER RECEIVED A NOTIFICATION LETTER PRIOR TO A NHTSA RECALL BEING ISSUED, WHEN THE CONTACT TRIED TO SEEK REIMBURSEMENT GM DENIED HIS REQUEST CITING THAT THIS VEHICLE DID NOT QUALIFY AND THE VIN WAS NOT INCLUDED. GM WILL NOT REIMBURSE FOR THE REPAIRS. *AK.
DURING ROUTINE DRIVING, THE VEHICLE'S WHEELS LOCKED UP AND STOPPED FORWARD PROGRESS. THE VEHICLE WAS ONLY GOING 20+- MPH AT THE TIME. THE TRANSMISSION HAD FAILED. THE VEHICLE WAS ABLE TO MOVE IN REVERSE BUT NO OTHER GEAR. I HAD NOTICED SOME SLIPPING OF THE TRANSMISSION BUT WAS NOT SURE IF THAT WAS IN FACT SLIPPING. THE TRANSMISSION WAS CHANGED AT MY LOCAL DEALERSHIP. *NM
WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE CAR SUDDENLY DIED. LUCKILY WE WERE GOING DOWN A HILL AND NO OTHER CARS NEARBY, SO WE COASTED TO THE SHOULDER. CAR WOULD NOT CRANK - IT WAS COMPLETELY DEAD. IT WAS TOWED TO DEALERSHIP. THEY SAID A FUSE WAS BLOWN WHICH CAUSED THE PROBLEM. THEY DID NOT KNOW WHY THE FUSE WAS BLOWN. THEY GAVE US SEVERAL EXTRA FUSES IN CASE IT HAPPENED AGAIN. WE WERE ON OUR WAY HOME FROM VACATION, SO WE TOOK THE EXTRA FUSES AND FINISHED THE TRIP HOME. A COUPLE DAYS LATER THE CAR WOULD NOT CRANK. WE TOOK IT TO THE LOCAL DEALER, WHO FOUND THAT THE FUEL PUMP WAS CAUSING THE FUSE TO BLOW. WE HAD TO PAY OVER $800 TO REPLACE THE FUEL PUMP. WE ARE HOPING THAT GM WILL RE-IMBURSE US, SINCE THIS SOUNDS SIMILAR TO THE RECALL. THEY SAY THAT EVEN THOUGH WE'VE HAD TO PAY FOR THE PROBLEM, WE CANNOT FILE ANY PAPERWORK UNTIL NOVEMBER. SO IT'LL BE AT LEAST UNTIL THEN BEFORE WE GET ANY MONEY BACK, IF AT ALL. IN THE MEANTIME, IT SOUNDS LIKE THE NEW FUEL PUMP IS SUSCEPTIBLE TO THE SAME PROBLEM.
MY 2001 CHEVY SUBURBAN 2500 LT HAS 52000 MILES IT IS BURNING OIL ON LONG TRIPS. IT HAS BEEN IN THE SHOP FOUR TIMES FOR THIS. CHEVY DOES NOT WANT TO PAY FOR THIS PROBLEM BECAUSE IT IS NOT A RECALL AS OF NOW. THEY WANT MY PRIVATE WARRANTY TO PAY FOR THIS. I ALSO HAVE A FIFTY DOLLAR DEDUCTIBLE THAT I MUST PAY. THERE IS A TSB ON THIS WHICH I HAVE A COPY OF. I ALSO THINK THE ENGINE SOUNDS LIKE IT HAS A SLIGHT KNOCK. I WAS TOLD THERE IS A RECALL ON THE BRAKES FOR RUST CORROSION WHICH IT HAS BEEN TWO WEEKS AND I HAVE NOT RECEIVED MY RECALL. I AM AFRAID TO DRIVE THIS CAR. ABOUT FOUR MONTHS AGO, I WAS DRIVING THIS VEHICLE AND IT WOULD JUST DIE. I WOULD LOSE ALL POWER . IT WAS VERY HARD TO STEER IT TO THE SIDE OF THE ROAD. LUCKILY I NEVER HAD ANYONE BEHIND ME OR THEY WOULD HAVE SLAMMED INTO ME. IT WAS IN THE SHOP FOR THIS TWICE. THE FIRST TIME THEY SAID IT WAS PROBABLY THE OIL FILTER SO I PICKED IT UP AND IT DID IT AGAIN. I TOLD THE SERVICE MANAGER I WAS AFRAID TO DRIVE THIS TRUCK AND IF SOMETHING HAPPENS TO MY FAMILY I WOULD SUE THEM WELL THE SECOND TIME THEY FOUND THE PROBLEM IT WAS SOMETHING WITH THE FUEL INJECTOR. I AM VERY DISSATISFIED WITH THIS TRUCK AND I ALSO FEEL CHEVY IS NOT BACKING THEIR TRUCK.*JB
MULTIPLE TIMES WHILE DRIVING MY 2001 CHEVY SUBURBAN AND COMING TO A STOP, AT SLOW SPEEDS, MY ABS BRAKES COME ON. IT USUALLY OCCURS AT APPROX. 3MPH. I HAVE TRIED REPLACING MY BRAKE PADS, MY ABS COMPUTER AND A SENSOR. NONE OF THESE ACTIONS HAVE RESOLVED THE PROBLEM. THE NUMBER OF TIMES IT HAS OCCURRED ARE TOO NUMEROUS TO COUNT. I ALSO HAVE TWO FRIENDS WITH IDENTICAL PROBLEMS IN SIMILAR GM VEHICLES. TO DATE I HAVE SPENT OVER $1000 ON THE PROBLEM.
CONSUMER STATED EVERY 43,000 MILES TRANSMISSION FAILED. AS A RESULT, CONSUMER HAD TO REPLACE THE PART. *AK
BOUGHT 2001 SUBURBAN NEW. NEVER USED EMERGENCY BRAKE, BUT BRAKE HAS FAILED AND WORN INTO MY ROTOR TO A POINT THAT BOTH ROTORS NOW NEED REPLACING. THIS SEEMS TO BE A VERY COMMON PROBLEM AND HAVE FOUND A NUMBER OF COMPLAINTS THROUGHOUT THE INTERNET. ALSO HAVE A FAMILY MEMBER THAT WORKS FOR GM AS A MECHANIC AND SAYS THEY HAVE A DEFECTIVE SYSTEM. HE DOES THESE JOBS ALL THE TIME.*AK
FUEL LEAK DUE TO FUEL PUMP WIRING AND CONNECTOR. LOST 3/4 TANK OF GAS.*AK
WHILE DRIVING 20 MPH VEHICLE STOPPED IN MOTION WITH ENGINE STILL RUNNING. VEHICLE OPERATED IN REVERSE, BUT NOT IN DRIVE. DEALER WAS NOT NOTIFIED. *AK
WHILE VEHICLE WAS PARKED WITH ENGINE RUNNING FOR 15 MINUTES AND WHEN ATTEMPTING TO DRIVE CONSUMER NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. THIS HAPPENED INTERMITTENTLY, USUALLY THE LONGER THE VEHICLE SAT. *AK
ON AUGUST 19,2004 I HAD TO STOP SUDDENLY TO AVOID STOPPED TRAFFIC AHEAD ON THE FREEWAY. WHEN I HIT THE BRAKES, THE ANTI-LOCK BRAKE FAILURE LIGHTS CAME ON AND THE VEHICLE WENT SUDDENLY TO THE LEFT, WHERE IT WAS HIT BY ANOTHER VEHICLE. THE BODY SHOP TESTED THE BRAKE UNIT BEFORE REPAIRS AND FOUND NOTHING. AFTER REPAIRS, THE ANTI-LOCK WARNING LIGHTS CAME ON AND THEY WOULD NOT RELEASE THE VEHICLE WITHOUT REPLACING THE ANTI-LOCK COMPUTER. THE WARNING LIGHTS HAVE OCASIONALLY COME ON THE ENTIRE TIME I HAVE OWNED THE VEHICLE, AND I WAS TOLD BY MECHANICS AT 3 DIFFERENT CHEVROLET DEALERS THAT THIS IS NORMAL AND NOT A PROBLEM. I DO NOT BELIEVE THE UNIT FUNCTIONED CORRECTLY FROM THE TIME I BOUGHT THE VEHICLE AND THIS WAS CONFIRMED WHEN I NEEDED THE BRAKES AND THEY FAILED. I DO NOT BELIEVE THE KELSEY-HAYES BRAKES ARE RELIABLE AND I WILL BE SELLING THE VEHICLE DUE TO MY FEARS FOR THE SAFETY OF MYSELF AND MY CHILDREN.*AK
DRIVING A 2001 CHEVROLET SUBURBAN WITH 35,000 MILES AND ORIGINAL EQUIPMENT FIRESTONE STEELTEX 16 INCH TIRES DURING THE DAY ON DRY ROAD, I HAD AN UNEXPECTED TREAD SEPARATION AND EXPLOSIVE BLOW OUT AT 70 MPH.TIRE PRESSURES WERE CHECKED BEFORE THE TRIP AND NO DEFECTS IN ANY OF THE TIRES WAS NOTED. THERE WAS SOME DAMAGE TO THE CAR IN THE WHEEL WELL AREA THAT WILL REQUIRE A FAIR AMOUNT OF BODY WORK TO REPAIR. THIS JUST HAPPENED YESTERDAY 08AUG04, AND I HAVE NOT HAD A CHANCE TO CONTACT A CHEVY OR A FIRESTONE DEALER.*AK
WIRING TO FUEL PUMP INSIDE OF GAS TANK GETTING HOT ENOUGH TO MELT WIRE INSULATION AND PLASTIC CONNECTOR RESULTING IN GAS LEAK AT FUEL PUMP MODULE. HAD REPLACE FUEL PUMP MODULE, BUT ITS MY CONCERN THAT A FIRE COULD BE CAUSED BY OVERHEATED WIRES INSIDE OF FUEL TANK. *JB
FUEL PUMP WIRING MELTED INSIDE GAS TANK AND CAUSED VEHICLE TO STALL AT HIGHWAY SPEED IN HEAVY TRAFFIC. POWER STEERING AND POWER BRAKES WERE LOST MAKING IT DIFFICULT TO CONTROL VEHICLE AND SAFELY GET TO THE SHOULDER. MECHANIC WHO REPLACED THE PUMP OWNS AN OLDER SUBURBAN AND HAD HIS FUEL PUMP FAIL MULTIPLE TIMES UNTIL HE REPLACED IT WITH AN AFTERMARKET PUMP. *JB
DT: THE CONTACT STATES WHEN HE APPLIED THE BRAKES THE ABS ACTIVATED. THIS HAPPENED AT LOWER SPEEDS WHEN THE BRAKES WERE APPLIED. ON ONE OCCASION HE PANIC BRAKED AND THE VEHICLE WOULD NOT STOP. THIS RESULTED IN THE CONTACT'S VEHICLE HITTING ANOTHER VEHICLE. THERE WAS A RECALL FOR THIS TYPE OF VEHICLE, BUT THE MANUFACTURER SAID THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE SERVICE DEALER CLEANED THE ABS SENSORS AFTER THE ACCIDENT OCCURRED. HE ASSUMED THIS WAS A SAFETY PROBLEM. THIS CORRECTED THE PROBLEM. *AK
VEHICLE SHUT DOWN WHILE CONSUMER WAS DRIVING. THE ECM FUSE BLEW OUT AND POPPED OUT. CONSUMER REPLACED THE ECM FUSE, AND THE VEHICLE STARTED. DEALER DID NOT KNOW WHAT CAUSED THE PROBLEM. THESE OCCURRENCES HAPPENED SEVERAL TIMES IN ANY GIVEN DAY. THE MANUFACTURER STATED THERE WERE NO SIMILAR COMPLAINTS.*AK
PARKING BRAKE DOES NOT HOLD WHEN DEPRESSED. PEDAL GOES COMPLETELY TO THE FLOOR. REMOVED REAR ROTOR AND PADS WERE VERY THIN WITH ONLY 48000 MILES, AND THE ONLY TIME THE BRAKE IS USED IS DURING INSPECTION ONE TIME EACH YEAR. THERE ARE NUMEROUS REPORTS ON THIS PROBLEM AND IT IS PUZZLING THAT CHEVROLET DOES NOT FIX THIS PROBLEM. *AK
WHILE DRIVING VEHICLE STALLED. CONSUMER REPLACED THE FUEL PUMP. CONSUMER INDICATED THAT FUEL PUMP COULD CATCH ON FIRE AND MELT THE WIRES. *AK
2001 CHEVROLET SURBURBAN - APPROX 17000 MILES - MONTHS AGO - RECEIVED A RECALL ON THIS SURBURBAN FOR THE FIRESTONE WILDERNESS TIRES - TOOK IT TO DEALER AND THEY SAID THAT THESE TIRES LOOKED OKAY. HOWEVER - ON 7/10/04 COMING BACK FROM A 2 MILE DRIVE FOR GROCERIES - (A MAJOR STREET) - HEARD A HUGE EXPLOSION SOUND - THE TRUCK SWERVED WILDLY - WE WERE THROWN AND TOSSED BUT HAD SEAT BELTS AND KIDS IN CARRIERS- GOING 35 MILES PER HOUR - MY WIFE AND CHILDREN TERRIFIED AND CRYING - AND THEY WERE TOSSED SIDE TO SIDE - WIFE IN PAIN - SON HAD HUGE BELT BRUISE - I PULLED MY LOWER BACK - MY BABY SEEMS OKAY. WHEN IT FINALLY STOPPED IN MIDDLE OF ROAD - I FOUND THATREAR LEFT TIRE HAD COMPLETELY BLOWN OUT LIKE A POPPED BALLOON - ENTIRE INTERNAL ABOUT 12 BY 8 INCHES - V PATTERN - THIS IS THE SAME KIND OF DAMAGE THAT GOT ALL THAT NEWS ATTENTION ABOUT FIRESTONE TIRES JUST BLOWING ON THE TIRE WALLS AND ROLL OVERS ON FREEWAYS. WE WERE TERRIFIED WHEN WE REALIZED THIS AND KNEW THAT HAD WE BEEN GOING FASTER WE WOULD HAVE NEARLY DIED! WENT TO MY CHEVY DEALER IMMEDIATELY AT HENDERSON CHEVY (SPARE ON) - COMPLETELY IGNORED MY COMPLAINT. PLEASE HELP !!!! WE ARE TERRIFED TO DRIVE THIS TRUCK AND CANNOT AFFORD TO JUST BUY ALL NEW TIRES - AND WHAT ABOUT BEING HURT AND THIS HAPPENING JUST LIKE IT DID TO SO MANY OTHERS THE SAME WAY (THEIR SUV'S AND FIRESTONE WILDERNESS TIRES) - AGAIN HELP PLEASE!*AK
AFTER FILLING UP WITH GAS AT SAM'S, I DROVE DOWN TO THE SAMS STORE TO MAKE PURCHASES. WHEN I RETURNED TO MY VEHICLE, A POOL OF GAS WAS UNDERNEATH AND BESIDE MY SUBURBAN CAUSING A HUGE FIRE HAZARD. THE FIRE DEPT. WAS CALLED TO THE SCENE AND OFFERED TO ESCORT US TO OUR CHOICE OF REPAIR LOCATION. THE LOCAL CHEVROLET DEALERSHIP REPLACED THE FUEL MODULE WHICH THEY SAID HAD "GONE BAD" AND CAUSED FUEL TO BE PUMPED OUT OF THE TANK. THE POSSIBLE HAZARDS TO ME AND MY FAMILY ASSOCIATED WITH THIS FUEL LEAKAGE TERRIFY ME.*AK
WHILE DRIVING 60 MPH VEHICLE LOST POWER . AS A RESULT, CONSUMER HAD TO ENGAGE THE VEHICLE INTO NEUTRAL AND COAST OVER TO THE SIDE OF THE ROAD. DEALER STATED THAT FUEL INJECTION SYSTEM MALFUNCTIONED.*AK