There are 12 owner-reported visibility & wipers complaints for the 2003 Chevrolet Suburbanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 70 MPH, THE REAR WINDSHIELD DETACHED COMPLETELY FROM THE VEHICLE. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 388,000.
I INITIALLY NOTICED A PROBLEM CLOSING THE REAR WINDOW AND ALSO NOTICED THE HINGE CONNECTING THE WINDOW TO THE VEHICLE ON THE PASSENGER SIDE APPEARED TO BE CRACKED OR BROKEN. EVEN THOUGH I RARELY USE THE WINDOW, EVENTUALLY THE HINGE COMPLETELY BROKE AND THE PASSENGER SIDE OF THE WINDOW PULLED COMPLETELY AWAY FROM THE VEHICLE. THE WINDOW IS RAISED UP SO THERE IS A LARGE SPACE BETWEEN THE WINDOW AND THE VEHICLE ON THE PASSENGER SIDE. THE GLASS COULD EASILY BECOME FULLY DETACHED FROM THE VEHICLE AND FALL OFF, POSSIBLY WHILE THE CAR IS BEING DRIVEN. IT SEEMS, BASED ON THE NUMBER OF COMPLAINTS I HAVE SEEN, THAT THE HINGE IS DEFECTIVE BUT GM WILL NOT ADMIT THIS AND, THEREFORE, WILL NOT PAY FOR THE REPAIR.
WINDSHIELD WIPERS WILL NOT STOP WORKING. FUSE MUST BE REMOVED TO STOP WIPERS FROM CONSTANTLY OPERATING. INTERMITTENT FEATURE DOES NOT WORK. *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS PARKED IN THE CONTACT'S GARAGE, SHE NOTICED THAT THE REAR WINDOW HINGES SEPARATED FROM THE BODY OF THE VEHICLE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
PASSENGER SIDE, GLUED-ON HINGE TO HATCHBACK GLASS FAILED. HINGE SEPARATED FROM GLASS CAUSING GLASS TO FALL TOWARD CHILD, STANDING NEAR REAR OF VEHICLE. GLASS IS A LARGE, HEAVY PANEL AND SHOULD BE SECURED WITH MORE RELIABLE MATERIAL. SEARCH OF INTERNET (TO FIND PROPER FIX TO PROBLEM) FOUND HUNDREDS OF SIMILAR INCIDENTS AND LITTLE SATISFACTION FROM DEALERSHIP. MY DEALERSHIP REFUSED TO ASSIST WITH ANY GLASS RELATED ISSUES. COST $900 TO REPAIR. *NM
THE BACK LIFTGATE WINDOW ON MY 2003 CHEVROLET SUBURBAN UNEXPECTEDLY EXPLODED WHILE THE CAR WAS SITTING IN MY DRIVEWAY. THE CAR HAD BEEN PARKED FOR A COUPLE HOURS AND WAS SITTING IN THE SHADE ON A NICE WARM BUT NOT HOT DAY. I WAS ABOUT 40 FEET AWAY WHEN IT HAPPENED AND HEAR THE LOUD NOISE. NOBODY WAS NEAR THE CAR AND NO KNOWN OBJECT HIT THE GLASS TO CAUSE IT TO BREAK. GLASS PIECES WERE THROWN ~10 FEET FROM THE CAR AND SOME GLASS WAS ALSO INSIDE THE CAR. THE FRAME OF THE WINDOW WAS STILL LATCHED BUT WAS BENT OUTWARD. THE HYDRAULIC LIFTS WERE EXTENDED. THE CAR WAS STILL UNDER ITS WARRANTY PERIOD BUT THE DEALER WOULD NOT ACCEPT IT AS A WARRANTY CLAIM BECAUSE HE COULDN'T VERIFY THAT SOMETHING DIDN'T HIT THE WINDOW. I SUSPECT THERE MAY BE A DESIGN FLAW OR INSTALLATION FLAW THAT PLACED TOO MUCH STRESS ON THE WINDOW. A NEW WINDOW WAS ORDERED AND INSTALLED AT THE DEALER.
WHILE PARKED IN A PARKING GARAGE WITH THE REAR HATCH OPEN (RETRIEVING ITEMS FROM THE BACK) THE REAR WINDOW EXPLODED WITHOUT ANY SORT OF CONTACT OR APPARENT CAUSE. OWNER WAS INJURED BY EXPLODING GLASS.*AK
REAR WINDOW BLEW OUT UNEXPECTEDLY WHILE CONSUMER WENT TO LOCK THE VEHICLE. CONSUMER CONTACTED MANUFACTURER SINCE THE WINDOW COULD HAVE INJURED THE BACK PASSENGERS.*AK
SUN VISOR WAS DEFECTIVE. WHILE DRIVING SUN VISOR FELL DOWN, BLOCKING THE DRIVER'S VIEW. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS TOLD THAT WARRANTY EXPIRED, AND CONSUMER WOULD HAVE TO PAY FOR REPAIRS. *AK *TC
WHILE DRIVING 70 MPH, THE DRIVER'S SIDE WINDOW EXPLODED OUT OF THE VEHICLE WITHOUT WARNING. THE CONSUMER STATES THAT, "THERE WAS NO OBJECTS THAT HIT THE WINDOW. *AK
WHILE PARKED REAR WINDOW EXPLODED WITHOUT WARNING.*AK
WINDSHIELD WIPERS WORKED INTERMITTENTLY. DEALER WAS CONTACTED. *AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026