2009 Chevrolet Suburban Complaint Log

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOORS WERE DEFECTIVE AND WOULD ONLY OPEN WHEN PULLING THE LATCH MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 58,600. THE VIN WAS UNAVAILABLE.

PASSENGER AIRBAG SENSOR HAS BEEN ON FOR YEARS, AND I HAVE BEEN WAITING FOR MANY YEARS FOR THIS PARTICULAR RECALL TO BE FIXED! IT IS RIDICULOUS THAT NOTHING IS BEING DONE AND PEOPLE LIKE ME ARE FORCED TO BE DRIVING THEIR FAMILIES AROUND IN SUCH UNSAFE VEHICLES!!!!! I HAVE FILED MULTIPLE COMPLAINTS, AND HAVE CALLED THE MANUFACTURER MULTIPLE TIMES, TO GET NOWHERE FAST! WHY EVEN HAVE THIS SYSTEM SET UP FOR RECALLS IF YOU DONT DO ANYTHING ABOUT THEM???? IT'S SICKENING TO THINK OF SOMEONE HAVING TO FILL THIS COMPLAINT OUT AFTER THE FACT OF INJURY OR DEATH TO A LOVE ONE- WHAT'S THE POINT?

I BOUGHT A NEW 2009 CHEVY SUBURBAN IN NOV. 2009 AND EVENTUALLY TRADED IT IN FOR ANOTHER VEHICLE IN JULY 2015 AS THE CRACKED DASHBOARD CONCERNED ME. IT HAD 2 CRACKS, BOTH VERY CLOSE TO THE AIRBAGS. TO THE BEST OF MY KNOWLEDGE, IT STARTED TO CRACK IN 2011. HOWEVER, OTHER DEFECTS FOLLOWED, SUCH AS FRONT ROW CENTER SEAT LID BREAKING, DRIVERS AND FRONT PSGR SEAT REAR POCKETS BREAKING, INTERIOR DOOR HANDLE STARTED TO PEEL AND CUT MY WIFE'S FINGERS A FEW TIMES, LIFTGATE'S STRUTS FAILED IN SEPT. 2012, GOT IT REPLACED (PAID OUT OF POCKET ABOUT $200), BUT BROKE AGAIN IN DEC. 2013. ON THE EXTERIOR, THE SIDE MOLDING STARTED TO CURL UP IN 2010, VERY EMBARRASSING TO SEE.

PURCHASED CAR JULY 09 BEGIN HAVING PROBLEMS IMMED WITH SEATBELT REPLACED 9/17/09, 11/ 25/09, RADIO LOCK, SOLENOID VALVE REPLACED 1/21/10, AUG OF 2010 STARTED HAVING PROBLEMS WITH 4 WHEEL DR. CAR HAS BEEN SERVICED AT LEAST 12 TIMES SINCE THEN FOR 4 WHEEL DRIVE ISSUES. I GOT STUCK IN SNOW DEC. 2012 WITH NO 4 WHEEL DRIVE. THE TRANSFER CASE HAS BEEN REPLACED 6 TIMES SINCE START OFD PROB. I AM CONCERNED FOR THE SAFETY OF THE VEHICLE SINCE I PURCHASED IT WITH INTENTION OF NEEDING 4 WHEEL DRIVE. *TR

DASH IS CRACKING INTO THE AIRBAG. NOT TO MENTION CRACKS ALL OVER THE DASH.

ELECTRICAL MALFUNCTION ON MY 2009 CHEVROLET SUBURBAN LTZ. THE CAR WAS PURCHASED NEW FROM THE DEALER IN NOV 2009. UPON DELIVERY, IT WAS NOTED THAT THE DASH LIGHTS FOR FUNCTION BUTTONS DID NOT ILLUMINATE AND VISOR LAMPS WERE INOPERABLE. DEALER ASSURED US THAT THEY WOULD FIX THE PROBLEM. THE HAZARD OCCURS WHEN THE LIGHT COMPLETELY GO OUT ON THIS VEHICLE WHILE DRIVING AT NIGHT FOR NO APPARENT REASON. AFTER FOUR ATTEMPTS TO FIX THE PROBLEM AND GM TECHNICAL SUPPORT HAS YIELDED NO CLEAR ANSWERS OR ASSISTANCE. I AM CONCERNED THAT MY FAMILY WILL BE INJURED IN THIS VEHICLE. *TR

WE PURCHASED A 2009 CHEVROLET SUBURBAN. THREE WEEKS AFTER THE PURCHASE AND AFTER THREE OTHER MAJOR REPAIRS, I WAS TRAVELING ON THE INTERSTATE IN OHIO WHEN THE DASH FLASHED A MESSAGE INFORMING ME TO SERVICE THE STABILITRAC. I HAD ON STAR RUN AN ENGINE DIAGNOSTIC AND THEY INFORMED THAT THE STABILITY CONTROL WAS NO LONGER OPERATIONAL AND TO HAVE IT SERVICED IN THE NEXT SEVEN DAYS. WE DID SO AND THE DEALERSHIP REPLACED THE STEERING ANGLE SENSOR. A WEEK LATER, I WAS TRAVELING THE SAME INTERSTATE AND GOING TO THE SAME LOCATION. THE SERVICE STABILITRAC MESSAGE COMES ACROSS THE INSTRUMENT PANEL. ONCE AGAIN, I HAD ON STAR RUN A DIAGNOSTIC. THIS TIME, THEY ADVISE ME THAT THE ABS IS CURRENTLY NOT FUNCTIONAL AND IT MAY EFFECT MY ABILITY TO STOP IN SHORT DISTANCES. NEEDLESS TO SAY, THE VEHICLE IS NOW SITTING AT THE DEALERSHIP FROM WHICH WE PURCHASED IT. IN FACT, WE ARE GOING THROUGH CONCESSIONS WITH GM IN ORDER FOR THEM TO BUY IT BACK. *TR

I WAS DRIVING ON THE HIGHWAY WITH NO ICE OR ADVERSE WEATHER CONDITIONS. WHILE DRIVING MY 2009 CHEVROLET SUBURBAN, THE COMPUTER FLASHED THE STABILITRAK IS DISABLED AND THE ENGINE IS POWERING DOWN. I WAS DRIVING 75 MILES PER HOUR IN RUSH HOUR TRAFFIC AND ALL THE CARS AROUND ME HAD TO SLAM ON THEIR BRAKES AND GO UP ON TO THE MEDIAN TO AVOID ME. MY ENGINE SEIZED UP AND THE CAR WAS MOTIONLESS. THIS IS HIGHLY DANGEROUS AND I COULD HAVE BEEN KILLED. *TR

CASE NO. 1-4061367 REPORTED TO GM CUSTOMER COMMUNICATION CENTER ON 18/11/2009 "STEERING VIBRATION" WHILE DRIVING ABOVE 100 KM/H'. ACCORDING TO GM DEALER SERVICES DEPARTMENT CONFIRMED VERBALLY 'ACCEPTABLE VIBRATION'. CHEVROLET HAS NOT RESPONDED TO A COMPLAINT CASE NO. 1-4061367 REPORTED TO GM CUSTOMER COMMUNICATION CENTER ON 11/18/2009 AND NONE OF MY PRESENTED QUESTIONS AND INVESTIGATION/DOCUMENTATION REQUESTS WERE ADDRESSED. *TR

"TAKATA RECALL"

EARLY AND REPEATED WARPING OF THE ROTORS ON MY 2007 LTZ CHEVY SUBURBAN. IN TALKING TO THE MECHANIC IT SEEMS THAT THIS IS A COMMON PROBLEM THAT CAN HAPPEN QUICKLY WITHOUT WARNING AND CAUSE YOU TO LOOSE CONTROL OF THE VEHICLE DURING BRAKING. *TR