2013 Chevrolet Suburban Complaint Log

HAVE REPLACED CALIPERS 3 TIMES SINCE AUGUST 2018. STARTED WITH SQUEALING OF BRAKES AND THEN TAKING TO MECHANIC TO FIND THAT CALIPER WAS "FROZEN" AND EATING UP THE BRAKE PADS. THE ABS PUMP IS NOT RELEASING APPROPRIATELY AND CAUSING THE BRAKES TO REMAIN IN A BRAKING MODE WHILE DRIVING. IT IS NOT BOTH SIDES AT THE SAME TIME. IT HAS ALTERNATED SIDES SO THE MASTER CYLINDER WAS RULED OUT AS AN ISSUE. INNER AND OUTER TIE RODS ENDS WERE REPLACED FIRST, AND THEN THE FIRST SET OF CALIPERS. THEN BRAKE HOSES, PADS AND ROTORS WERE ALSO REPLACED. AT THAT POINT, THE SQUEALING HAPPENED AFTER ABOUT TWO WEEKS OF DRIVING AND WE FOUND IT WAS A CALIPER STICKING. THINKING THAT IT WAS A FAULTY REPLACEMENT, IT WAS REPLACED AND DID FINE. TWO WEEKS LATER THE SAME HAPPENED WITH THE OTHER SIDE. THIS HAS HAPPENED ANOTHER TIME SINCE THE FIRST SET WAS REPLACED. AT THIS POINT MY MECHANIC HAD FIGURED OUT THAT THE ABS PUMP WAS WHAT WAS CAUSING THE ISSUE AND BECAUSE IT WAS SOMEWHAT INTERMITTENT, IT DIDN'T TRIGGER A CODE IN THE VEHICLE. HE WAS ABLE TO DO TESTING THAT SHOWED FAILURE ON THE SIDE THE CALIPER WAS NOT RELEASING ON AND THEN AFTER ABOUT 5 MINUTES, IT RELEASED, HE RETESTED AND IT PASSED. HE CALLED HIS OEM SUPPLIER WHO THEN TOLD HIM THIS WAS A "KNOWN ISSUE" AND THAT THERE WERE ONLY 5 OF THE PUMPS AVAILABLE NATIONWIDE AND ALL WERE SPOKEN FOR. ABOUT A WEEK LATER, THE REP LET HIM KNOW THAT THE PART WAS IN PRODUCTION WITH A SHIP DATE OF DEC. 3RD 2018.

DASHBOARD IS CRACKED WHERE DASH MEETS PASSENGER AIRBAG AND ALSO ON DRIVER'S SIDE.

DASHBOARD HAS A HUGE CRACK IN FRONT OF THE STEERING WHEEL AND IN FRONT OF THE PASSENGER SEAT AREA. CAR WAS STATIONERY WHEN THIS HAPPENED.

CRACKED DASHBOARD

PAINT FLAKES LEAVING VEHICLE LOOKING CHEAP TRANSMISSION BURNT IN 5 YRS EVEN THOUGH PROPER PRECAUTIONS WAS TAKEN TO ENSURE NO FAILURE DOOR TRIMMING MADE OUT OF PLASTIC HANDLE FOR USING FOR IN AND OUT UNMOVEABLE UNTIL REPAIRS TO TRANSMISSION IS DONE

THE DASHBOARD IN FRONT OF THE DRIVER'S SEAT HAS DEVELOPED A CRACK APPROXIMATELY 2-3 INCHES IN LENGTH. THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY TYPE OF ACCIDENT OR COLLISION. THE CRACK STARTED ABOUT TWO WEEKS AGO AND HAS SLOWLY INCREASED IN LENGTH. MY CONCERN IS IF I AM IN AN ACCIDENT THIS AREA MIGHT SPLINTER AND CAUSE INJURIES.

DASHBOARD ADJACENT TO PASSENGER AIRBAG CRACKED SPONTANEOUSLY WHILE PARKED AT MY HOUSE. INTEGRITY OF DASHBOARD, WERE THE AIRBAG TO DEPLOY, IS NOW QUESTIONABLE.

THERE IS A CRACK IN MY DASHBOARD AROUND THE PASSENGER AIRBAG ON MY 2013 SUBURBAN LTZ. I AM CONCERNED THAT IF THE AIRBAD WAS TO DEPLOY, PIECES OF PLASTIC WOULD BECOME FLYING PROJECTILES. THE DASH MAKES AN AWFUL RATTLE AND IS DISTRACTING TO DRIVER SAFETY. THIS NEEDS TO BE RECALLED FOR REPAIR BY CHEVROLET.

TAKATA RECALL, REAR ACCESS HATCH KEEPS OPENING BY ITSELF. RELEASES WHEN PARKED OR ON START UP OF VEHICLE. AFTER CLOSING MANUALLY IT OPENS ON ITS OWN REPEATEDLY. KEY DOESNT HAVE TO BE IN IGNITION FOR THE HATCH TO OPEN ON ITS OWN

THE DASHBOARD HAS CRACKED RIGHT NEXT TO AIRBAG ON PASSENGER SIDE. NO ACCIDENT INVOLVED. UNKNOWN WHEN IT OCCURRED (AKA WHILE DRIVING OR STATIONARY). IT OCCURRED IN THE LAST WEEK. IF AIRBAG DEPLOYS SHARDS OF PLASTIC MAY BECOME SHRAPNEL. THIS VEHICLE ONLY HAS 39K MILES ON IT

CRACKED DASH NEXT TO AIRBAG. OCCURRED WHEN PARKED IN DRIVEWAY.

LARGE CRACKS IN DASH PANEL IN FRONT OF STEERING COLUMN AND PASSENGER AIR BAGS DEVELOPED OVER NIGHT. SEPARATED SECTION APPEARS TO VIBRATE WITHOUT SUPPORT OF UNDERLYING BRACKET.

WHILE TRAVELING ON THE INTERSTATE 200 MILES FROM HOME, THE TRANSMISSION CATASTROPHICALLY FAILED. WITHIN 25 MILES OF THE CHECK ENGINE LIGHT COMING ON, THE VEHICLE WOULD NOT MOVE. TOTALLY STRANDED IN PLACE IN MIDDLE OF HIGHWAY. NEEDED TO BE TOWED TO LOCAL DEALERSHIP. WAS DIAGNOSED AS FAILURE OF CLUTCH PLATES IN THE TRANSMISSION. THIS 2013 SUBURBAN ONLY HAD 90,456 MILES ON IT. DEALER CHARGED $4,260 TO REPAIR TRANSMISSION. GM CUSTOMER ASSISTANCE WOULD PROVIDE NO COST SHARE.

DASH CRACK IMMEDIATELY ADJACENT TO PASSENGER SIDE AIR BAG, COULD CAUSE PLASTIC PROJECTILES DURING AN ACCIDENT INVOLVING AIR BAG DEPLOYMENT.

WITHOUT ANY IMPACT OR ANY OTHER STRESS WHATSOEVER, A CRACK HAS APPEARED AT THE FRONT LEFT CORNER OF THE PASSENGER AIRBAG AND EXTENDS DIAGONALLY TOWARD THE WINDSHIELD FOR SEVERAL INCHES.

PLASTIC DASH IS CRACKING AROUND PASSENGER AIRBAG POSING A SAFETY HAZARD.

MULTIPLE CRACKS IN DASHBOARD NEXT TO AIRBAGS

ENGINE DIED ON HIGHWAY LOST ALL POWER AND NO STEERING. WAS TOLD BY DEALER IT WAS A BAD NEG BATTERY CABLE. IT IS SHOCKING THAT A BAD BATTERY CABLE CAN CAUSE A DEADLY SITUATION. CERTAINLY SOMEONE WILL DIE FROM THIS DEFECT IF THEY HAVENT ALREADY. DEALER CLAIMED TO REPAIR THE VEHICLE AND IT HAPPENED ONLY A FEW MILES AFTER I PICKED UP THE VEHICLE. ERROR CODE WAS P0601. THEY HAVE THE CAR FOR REPAIR AGAIN, BUT I REFUSE TO EVERY DRIVE THE DEATH TRAP. I HAVE HAD 20 SUBURBANS AND I HOPE THIS IS AN ISOLATED DEFECT NOT ONE THAT AFFECTS ALL SUBURBANS. THIS DEFECT IS EXTREMELY DANGEROUS. SOMEONE WILL CERTAINLY DIE FROM THIS DEFECT.

IN LESS THAN A MONTH MY DASH HAS CRACKED IN MULTIPLE PLACES. I AM CONCERNED WHAT IMPACT THESE CRACKS WOULD HAVE WITH THE PROPER DEPLOYMENT OF MY VEHICLE AIRBAGS.

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WARNING LIGHTS RANDOMLY FLASH OFF AND ON AND THE TURN SIGNAL AND HAZARD LIGHTS WOULD NOT OPERATE. AFTER TURNING THE VEHICLE OFF, THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO HAMPTON CHEVROLET LOCATED IN HAMPTON VIRGINIA WHO DIAGNOSED THAT THE CHASSIS ELECTRONIC MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

CRACKED DASHBOARD, CONCERNED ABOUT SAFETY IF AIRBAG IS ACTIVATED.

MY DASHBOARD HAS CRACKED ABOVE THE STEERING WHEEL AND BY THE AIRBAG. UPON GOING ON THE INTERNET, I HAVE SEEN HUNDREDS OF PEOPLE WITH THE SAME CRACKS I HAVE IN THE SAME PLACES.

THE CHEAP, WEAK, PLASTIC PARTS INSIDE OF THE HANDLES IN THE DRIVER SIDE AND PASSENGER SIDE ARMRESTS HAVE BROKEN AND ONLY THE FLIMSY RUBBERY HANDLE REMAINS BUT THE INSIDE STRUCTURES HAVE BROKEN TO BITS AND FALLEN OUT.

EXHAUST MANIFOLD BOLT HEAD FELL OFF

MY VEHICLE'S DASH HAS DEVELOPED A CRACK ON TOP OF THE INSTRUMENT PANEL CONSISTENT WITH THE MANY OTHER COMPLAINTS. LEADS TO THE FAILURE OF THE DASH COMPROMISING THE SAFETY OF PASSENGERS SHOULD AIRBAGS DEPLOY. IN AN ACCIDENT, PLASTIC SHARDS ARE MORE LIKELY TO INJURE PASSENGERS. THE VEHICLE IS ALWAYS KEPT IN THE GARAGE. IT IS NOT A COMMUTER VEHICLE USED FOR WORK THAT SITS IN THE SUN ALL DAY LONG. IT IS A VEHICLE USED FOR TRAVELING. WHEN OUTSIDE, WE HAVE A QUALITY SUNSHADE THAT IS USED. I HAVE A TEN YEAR OLD TRUCK AND THE DASH LOOKS PERFECT. IN NO WAY CAN THIS BE EXPECTED TO BE NORMAL AND IT CONCERNS ME THAT OUR SAFETY COULD BE COMPROMISED.

MY VEHICLE'S DASH HAS DEVELOPED TWO CRACKS ON TOP OF THE INSTRUMENT PANEL NEAR THE PASSENGER AIRBAG AND ABOVE THE DRIVER'S INSTRUMENT CLUSTER CONSISTENT WITH THE MANY OTHER COMPLAINTS. LEADS TO THE FAILURE OF THE DASH COMPROMISING THE SAFETY OF PASSENGERS SHOULD AIRBAGS DEPLOY. IN AN ACCIDENT, PLASTIC SHARDS ARE MORE LIKELY TO INJURE PASSENGERS. IN NO WAY CAN THIS BE EXPECTED TO BE NORMAL AND IT CONCERNS ME THAT OUR SAFETY COULD BE COMPROMISED. THIS SAME ISSUE HAS HAPPENED ON MY 2010 CHEVROLET SUBURBAN TOO.

CRACK DASHBOARD ON SUBURBAN. AND IT CONTINUES TO CRACK IT WOULD BE A HOLE RIGHT IN FRONT OF THE DRIVER SEAT RIGHT ABOVE THE CURVE INSTRUMENT PANEL.

DASHBOARD CRACK

PARKING BREAK WHEN DEPRESSED WILL NOT LOCK IN PLACE, SIMPLY CAN' MAKE IT WORK.

DASHBOARD CRACK ABOVE INSTRUMENT PANEL. I NOTICED MY DASHBOARD VIBRATING WHILE DRIVING. I DISCOVERED CRACK AFTER GETTING PARKED. I FEEL THIS COULD BE A DANGER IN REGARDS TO AIR BAGS AND UNPROTECTED INSTRUMENT PANEL.

AIR BAGS HAZARD WARNING DISPLAYS ON DASH TODAY 2/13/2017, WHEN VEHICLE WAS GETTING STARTED. IT WAS PARKED IN DRIVE WAY NEVER BEEN IN ACCIDENT AND WARNING LIGHT STAYS ON.

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES ON THE VEHICLE FRACTURED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE HANDLES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

I HAVE A CRACK ON THE INSTRUMENT SIDE ON DASHBOARD LIKE I HAVE SEEN SEVERAL OTHER PEOPLE HAVE IN THE EXACT SAME SPOT. THE WHOLE DASH IS BRITTLE AND FROM WHAT IVE SEEN IT WILL START CRACKING BY THE AIRBAG SYSTEM.

VEHICLE ONLY HAS 43,000 MILES, GARAGE KEPT AND THE DASHBOARD IS CRACKING AND I AM CONCERNED ABOUT MY SAFETY IF THE AIRBAGS GO OFF. JUST NOTICED THE CRACK AND IT IS GROWING. VEHICLE HAS NEVER BEEN IN AN ACCIDENT.

WITHIN THE LAST TWO MONTHS, TWO CRACKS HAVE APPEARED IN THE DASH NEAR THE PASSENGER SIDE AIRBAG.

CRACKING DASH AROUND AIR BAG LOCATION. WILL CAUSE PIECES OF PLASTIC TO EXPLODE IN THE AIR IF AIR BAG IS DEPLOYED.

VEHICLE DASH CRACHED WHILE DRIVING, MAKING QUITE A LOUD NOISE LIKE A POP. THEN THE DASH CRACKED ACROSS THE RIGHT SIDE. PREVIOUSLY OWNED 2008 SUBURBAN WITH A LOT MORE CRACKING THAN THIS ONE BUT THIS ONE JUST STARTED. THE 2008 SUBURBAN ACTUALLY BROKE INTO CHIPS AND WOULD BLOW ACROSS A PERSONS FACE WHILE DRIVING. I REPAIRED IT THROUGH A PAINT AND BODY SHOP AT COST OF NEARLY $1,350.00 DOLLARS. THESE DASH PROBLEMS ARE IN MOST OF SUBURBANS AND TAHOES AND A VERY SERIOUS DANGER TO PEOPLE DRIVING THESE VEHICLES AND G.M. HAS NOT STEPPED UP AND RECALLED/REPAIRED THEM. WHEN SOMEONE GETS A SERIOUS INJURY OR LOSE AN EYE THEN MAYBE THEY WILL REPAIR THEM BUT THIS WILL NOT RETURN AN EYE, ARM, LEG OR LIFE DUE TO THIS NOT REPAIRING THEM.

The paint flaking easily electrical poor in vehicle car seats ripping apart easily Doors handles interior braking apart easily

MY VEHICLE IS LESS THAN THREE YEARS OLD FROM DATE OF PURCHASE (OCT 2013) AND CURRENT MILEAGE IS JUST SHY OF 58K. MY DASHBOARD AROUND THE AIRBAGS IS CRACKED ON THE PASSENGER SIDE. IT IS ALSO CRACKED JUST ABOVE THE DRIVER SIDE INSTRUMENT CLUSTER. MY VEHICLE WAS NOT MOVING, IT WAS PARKED IN MY DRIVEWAY. MY CONCERN IS IN THE EVENT OF A VEHICLE ACCIDENT SHOULD THE AIRBAGS DEPLOY THAT THE BROKEN DASHBOARD PIECES WILL BECOME PROJECTILES. UPON FURTHER RESEARCH VIA SOCIAL MEDIA AND VARIOUS NEWS SOURCES, I HAVE LEARNED THAT THIS IS AN ISSUE WITH GM PRODUCTS (AVALANCHE, ESCALADE, SIERRA, SILVERADO, SUBURBAN, TAHOE, YUKON) FROM 2007 TO 2014. THESE VEHICLES SHOULD BE RECALLED TO HAVE THE DASHBOARDS REPLACED WITH A MORE SUITABLE MATERIAL THAT WILL NOT CRACK IN LESS THAN THREE YEARS.

THE DASHBOARD HAS CRACKED IN MULTIPLE PLACES

DASHBOARD CRACK APPEARED AT AROUND 68,000 MILES. NO COLLISIONS OR ANY OTHER OBVIOUS CAUSE. I BELIEVE GM HAS NOT FIXED THIS ISSUE THAT HAS PLAGUED OTHER GM VEHICLES AND I BELIEVE GM KNOWS IT IS FAULTY BECAUSE THEY OFFERED TO FIX IT AT HALF PRICE. I FULLY EXPECT TO SEE MORE CRACKS SHOW UP AND I'M CONCERNED THAT AN AIRBAG DEPLOYMENT MAY CAUSE THE BRITTLE DASH TO EXOLODE.I REFUSED THE REPAIR BECAUSE THIS IS AN ONGOING PROBLEM AND THERE IS NO EVIDENCE GM REPAIRS FIX THE PROBLEM LONG TERM. THIS VEHICLE WAS CERTIFIED PRE OWNED BY A GM DEALER WHEN I PURCHASED IT.

DASHBOARD: LARGE CRACKS DEVELOPING ABOVE INSTRUMENT CLUSTER AND AT THE RIGHT SIDE DASHBOARD AIRBAG LOCATION.

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD FRACTURED. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER SIDE AIR BAG WOULD DEPLOY VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

THE DASHBOARD ON MY 2013 SUBURBAN, JUST OUT OF FACTORY WARRANTY WITH 40K MILES, SPONTANEOUSLY CRACKED WHILE THE VEHICLE WAS PARKED. THIS CRACK COULD POTENTIALLY AFFECT THE FUNCTION AND/OR SAFETY OF THE AIRBAG IN THE CASE OF AN ACCIDENT OR DEPLOYMENT. I CONTACTED GM AND THEY CLAIM TO KNOW NOTHING ABOUT THIS ISSUE AND DENY THERE IS A PRODUCT DEFECT. I HAVE SINCE FOUND MANY OTHERS ONLINE WITH THE SAME PROBLEM, SOME OF WHOM HAVE FILED LEGAL ACTION AGAINST GM FOR THE SAME ISSUE. THERE IS ALSO A FACEBOOK PAGE WITH OVER 3200 MEMBERS WITH THE SAME PROBLEM AND LACK OF RESPONSE FROM GM IN TAKING RESPONSIBILITY FOR THIS OBVIOUSLY DEFECTIVE AND POTENTIALLY DANGEROUS PRODUCT.

CRACKED DASHBOARD. SAME TWO SPOTS AS THOUSANDS OF OTHER CARS. RIGHT BEHIND INSTRUMENT PANEL AND ON CORNER OF PASSENGER AIRBAG COMPARTMENT IN DASH.

2013 CHEVROLET SUBURBAN HAVE AN ELECTRICAL AND TRANSMISSION CLUNKING PROBLEM FOR THE PAST 2 YEARS, AND GMC DON'T WANT TO DO ANYTHING ABOUT IT. KRYSTAL DEALERSHIP IN BROOKLYN, NY AND MANFREDI DEALERSHIP IN STATEN ISLAND, NY, HAVE NO CUSTOMER SERVICE WHAT'S SO EVER

REAR LIFT GATE WHEN ATTEMPTING TO RAISE WILL RISE 1/2 WAY THEN COME BACK DOWN, THEN BACK UP, THEN BACK DOWN. SOMETIMES WILL GO ALL THE WAY UP AND WHEN I GO UNDER IT IT THE LIFT GATE WILL COME DOWN WITH FORCE HITTING ME ON MY HEAD. CONSTANT TROUBLE WITH THIS ISSUE.

ON JAN. 11, 2016. I WAS SITTING IN MY VEHICLE ON A CVS PARKING LOT WHEN MY REAR HATCH GLASS EXPLODED. NOTHING HIT MY GLASS AND THE SURVEILLANCE VIDEO SHOWED NO ONE AROUND MY VEHICLE WHEN THIS HAPPENED. I WAS TOLD IT COULD HAVE BEEN FROM THE EXTREME COLD CONDITIONS IN COMBINATION WITH HAVING THE REAR DEFROST ON. GM WOULD NOT WARRANT THIS AS A DEFECT, AND I HAVE SEEN OTHER INSTANCES THAT THIS HAS OCCURRED WITH OTHER PEOPLE.

I PREVIOUSLY FILED A REPORT CONCERNING THE DASHBOARD CRACKING IN 2 SPOTS. ON THE PASSENGER SIDE THE CRACK IS AT THE TOP LEFT CORNER OF WHERE THE AIRBAG SITS. THIS HAS BEEN BROUGHT TO GM'S ATTENTION THEY'VE FOUGHT REPLACING THESE DASHBOARDS. NOW YOU HAVE ISSUED A RECALL ON THE AIRBAGS. HOW ARE THEY TO BE REPAIRED CORRECTLY AND MADE SAFE WHEN THE PLASTIC SEATED AROUND THEM IS CRACKED AND DEFECTIVE THUS LEAVING US STILL EXPOSED TO SHATTERED PLASTIC FROM A DEFECTIVE DASHBOARD. THE DASHBOARD REPLACEMENT SHOULD ALSO BE PART OF THE RECALL!

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE IDLING ON THE HIGHWAY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, HEAD, AND MOUTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TRAPP CADILLAC CHEVROLET (200 S HOLLYWOOD RD, HOUMA, LA 70360 (985) 200-3937), BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.