2013 Chevrolet Suburban Engine Problems

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS A MISFIRE IN CYLINDER #5. THE CONTACT STATED THAT THE STABILITRAK AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE IN CYLINDER #5. THE CONTACT STATED THAT THE SPARK PLUGS AND IGNITION COILS WERE REPLACED, AND AN OIL CHANGE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MARTIN CHEVROLET (23505 HAWTHORNE BLVD, TORRANCE, CA 90505; (310) 853-5846) AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

TAPPING OR CLICKING NOISE COMING FROM ENGINE COMPARTMENT. CAR LOST POWER, BUCKING WITH HARD SHIFTS, AND STABILITRACK, ABS AND CHECK ENGINE LIGHTS ALL COME ON. I TOOK TO AUTHORIZED REPAIR SHOP AND THEY FOUND MISFIRE ON CYL 4. CHANGED ALL SPARK PLUGS/WIRES AND CLEANED THOTTLE BODY AND TUNE UP AS WELL AS OIL CHANGE. CAR CONTINUED HARD DOWNSHIFTING AFTER PICKING UP. DROVE FOR A WEEK AND SYMPTOMS REAPPEARED AGAIN. SHOP IS CURRENTLY TRYING TO DIAGNOSE IF IT'S A BAD LIFTER(S) OR POSSIBLY FUEL INJECTION PROBLEM. SHOP OWNER ADMITTED THAT HE'S HEARD OF PROBLEMS WITH GM'S 5.3 ENGINES AND THE ACTIVE FUEL MANAGEMENT SYSTEM WRECKING ENGINES. I HAVE MY 3 KIDS IN THE CAR AND IT WAS SCARY ALMOST GETTING STUCK IN THE MIDDLE OF A BUSY STREET.

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AT START UP AND WHILE DRIVING, THE LOW OIL LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE OIL PRESSURE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED ABOUT POSSIBLE ENGINE DAMAGE IF THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS PURCHASED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE REPAIRED UNDER WARRANTY. THE WARRANTY COMPANY DECLINED TO AUTHORIZE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAD DRIVEN MY VEHICLE TO WORK. MID-MORNING I STARTED MY VEHICLE WHILE IN THE PARKING LOT OF MY WORK TO RUN AN ERRAND. I BACKED OUT OF THE PARKING SPACE AND DROVE MAYBE 100 FEET WHEN MY CHECK ENGINE LIGHT CAME ON. MY VEHICLE ALSO BEGAN CONSIDERABLY SHAKING. I WENT STRAIGHT TO MY MECHANIC. HE FOUND THAT ONE OF THE LIFTERS HAD FAILED. THIS WAS NOT THE FIRST TIME HE HAD SEEN THIS PROBLEM. MY MECHANIC HAS A FRIEND WHO WORKS FOR A GM DEALERSHIP AS A MECHANIC. THE FRIEND HAD PREVIOUSLY ADVISED MY MECHANIC THIS IS A KNOWN PROBLEM WITH THIS ENGINE. IF A LIFTER FAILS WHILE THE ENGINE IS STILL UNDER WARRANTY, ONLY THE ONE FAILED LIFTER IS REPLACED ALTHOUGH IT IS KNOWN THEY WILL ALL FAIL AT SOME POINT. GM HAS NOT ACKNOWLEDGED THIS PROBLEM TO THE PUBLIC AND THEY WILL NOT ISSUE A RECALL OR CORRECT THE PROBLEM. I ENDED UP REPLACING ALL LIFTERS SINCE MY MECHANIC HAD ALREADY REMOVED THE ENGINE AND WE KNEW AT SOME POINT ALL LIFTERS WOULD HAVE TO BE REPLACED. (NOTE: I WAS ONLY ABLE TO UPLOAD PAGE 1 OF THE INVOICE BELOW). *TR

THE ENGINE STARTED KNOCKING VERY LOUDLY. WE BROUGHT IT TO OUR LOCAL MECHANIC AND WERE TOLD THAT IT NEEDED A NEW ENGINE. HE ALSO SAID MANY 2013 SUBURBAN ENGINES HAD BEEN NEEDED TO BE REPLACED DUE TO POOR METAL USED IN THE MANUFACTURING PROCESS

Bought 2013 suburban brand new and in 2018, on a trip to the mountains for fall break, the car quit with no warning signs, in the middle of the night. The car would not accelerate when gas pedal was pressed and RPM gauge needle “fluctuated erratically” until car came to a complete stop in the middle of the highway! It was a scary and dangerous situation because it was late at night and we were in the mountains with no phone signal. Cars were coming and going both ways on Highway. Eventually people stopped to help us get suburban towed to local Chevrolet dealership and we had to rent a vehicle to get us to where we were initially going to start our fall break. The dealership called a day later to tell us that there were “lose metal pieces” in the transmission, which meant the transmission had to be replaced. We spent $5000 on that new transmission! It was the only way for us to come back home. The car was out of warranty therefore, the manufacturer did not offer any help! This was a very expensive, frustrating, and dangerous fall break in 2018. Please help! We deserve reimbursement because 7 years later, we bought another 2020 Suburban, also brand new and the same thing happened to transmission, last week! We spent $6000 to replace that transmission!

EXHAUST MANIFOLD BOLT HEAD FELL OFF

MY VEHICLE IS ONLY 2 YEARS OLD. AT APPROXIMATELY 85000 MILES ON A CAR THAT IS PROPERLY MAINTAINED IT SUDDENLY STARTED TO BURN OUT SPARK PLUGS. AFTER NUMEROUS SPARK PLUG BURN OUTS AND SERVICE APPOINTMENTS I WAS TOLD THAT THE ENGINE IS DAMAGED BECAUSE THE NUMBER 1 CYLINDER WAS CRACKED AND OPENING THE ENGINE WAS THE ONLY WAY TO CONFIRM HOW SIGNIFICANT THE ISSUE WAS. AS THE COST AND REMEDY WAS UNKNOWN AND LONGTERM FIX SEEMED UNFAVORABLE TO ME, I TOOK THE OPTION TO REPLACE THE ENGINE. I HAVE TRIED TO GET TO A RESOLUTION WITH GM BUT GOT ABSOLUTELY NOWHERE. I AM IN A NETWORK OF OWNERS OF THESE VEHICLES AND A SIGNIFICANT AMOUNT OF DRIVERS ARE EXPERIENCING THE SAME ISSUE. SOME GM SERVICE STATIONS HAVE ALSO MENTIONED THAT THE ISSUE WAS NOT CORRECTED UNTIL THE 2015 MODEL YEAR. THIS TELLS ME THAT GM IS AWARE OF THE ISSUE AND HAS CHOSEN TO DO ABSOLUTELY NOTHING TO ASSIST CUSTOMERS WITH THIS UNACCEPTABLE ISSUE. OVERVIEW OF THE MANY ISSUES: EXCESSIVE OIL USAGE SPARK PLUGS BURNING OUT OR FAILING SLUGGISH ENGINE CLICKING NOISE IN ENGINE PRIOR TO FIXING THE ENGINE, I SPENT APPROXIMATELY $1500 IN REPAIRS AND LOST WAGES AS I USE THE VEHICLE FOR WORK.