NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Chevrolet Suburban. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I USE MY SEAT WARMER MOST OF HE TIME HOWEVER WHEN DRIVING ABOUT 6 HOURS I SUFFERED BURNS/BLISTERS TO BOTH SIDES OF MY BUTT. THE SEAT DIDN'T CATCH FIRE OR MELT , NEITHER DID MY SHORTS. I DID NOT SEEK MEDICAL ATTENTION I AM CARING FOR THE BURNS AT HOME I WOULD LIKE THIS INVESTIGATED .... UPDATED 09/30/15*BF UPDATED 12/11/2017*CN
TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE A 2015 SUBURBAN WHICH HAD ISSUES FROM DAY WHEN MY SUV CUT OFF AND WOULDN'T START BECAUSE OF A FAULTY BATTERY. IT HAD LESS THAN 100 MILES ON IT. IT HAD NUMEROUS RECALLS, I'M ON MY 3RD SET OF TIRES 275/55/20 CROSS CONTACT ECO WHICH YOU ONLY GET 25000 MILES IF BEST. MY ENTERTAINMENT SYSTEM HAD TO BE REPLACE BEFORE I HAD 20000 MILES. THE VIBRATION IS ANNOYING AND I'VE CHANGED MY TIRES AGAIN AND IT'S STILL VIBRANTING. AFTER READING OTHER COMPLAINTS I NOW REALIZE I' WASN'T GOING CRAZY WITH THE DIZZINESS.
EMERGENCY BRAKE PEDAL IS THE PROBLEM. IT IS MOUNTED TOOOOO HIGH, CLOSE TO THE BOTTOM OF DASH- BOARD AND TOOOO FAR TO THE LEFT. IT MAKES IT VERY, VERY DIFFICULT TO GET THE PROPER LEVERAGE TO APPLY, ESPECIALLY IF WEARING BOOTS OR WORK SHOES. WHEN I ENGAGED IT THAT TIME MY ANKLE "POPPED". AT FIRST, THE LOUD NOISE CAUSED ME TO THINK IT CRACKED. IT TURNED OUT THAT THE PERONEAL TENDON HAD SLIPPED OUT OF IT'S ANKLE GROOVE & THE SUPPORTING LIGAMENT WAS NOW STRETCHED & UNABLE TO PROPERLY SUPPORT THE TENDONS & ANKLE. I'VE BEEN GETTING TREATMENT SINCE THEN & IT STILL IS NOT COMPLETELY HEALED. IT HAS LIMITED MY ABILITY TO WORK, EXERCISE, ETC. ALL BECAUSE OF THE STUPID PLACEMENT OF AN EB PEDAL. I NO LONGER USE THE EMERGENCY BRAKE. PS: YOUR SITE WILL NOT ALLOW ME TO ENTER THAT I WAS INJURED & REQUIRED MEDICAL TREATMENT<<<<<<<<
THIS IS A RECURRING PROBLEM WITH MY 2014 SUBURBAN Z-71 4X4, FIRST OCCURRING AT 2735 MILES, AND AGAIN AT 19,367, 19,420, AND 20,435 MILES. WHILE DRIVING AT OR ABOVE 45 MPH, THE VEHICLE HAS EXHIBITED THE FOLLOWING SYMPTOMS: LOSS OF POWER WHILE THE "CHECK ENGINE," "STABILTRAK" AND "TRACTION CONTROL" WARNING LIGHTS APPEAR. THE VEHICLE INFORMATION CENTER READS "TRACTION CONTROL: OFF / STABILTRAK: OFF" FOLLOWED BY "SERVICE TRACTION CONTROL" AND "SERVICE STABILTRAK." THE READOUT THEN SHOWS "ENGINE POWER REDUCED." THE VEHICLE WILL NOT MAINTAIN HIGHWAY SPEEDS, AND REQUIRES FLOORING THE ACCELERATOR AND OR SHIFTING THE TRANSMISSION INTO "MANUAL" MODE IN ORDER TO MAINTAIN A SAFE HIGHWAY SPEED. RPMS EXCEED 3500 UNLESS USING MANUAL TRANSMISSION FUNCTION. AFTER RE-STARTING THE VEHICLE, SOME OR ALL WARNING LIGHTS EVENTUALLY DISAPPEAR, AND THE VEHICLE APPEARS TO RETURN TO NORMAL. WHEN I TOOK THE VEHICLE TO THE DEALER AFTER THE FIRST INCIDENT, THE VEHICLE WAS IN SERVICE FOR FOUR AND A HALF DAYS, AND WAS RETURNED WITH THE FOLLOWING COMMENTS:"...LOOKED INTO SI AND FOUND A PIP SAYING WIGGLE WIRES AT DIFFERENT SPOTS. WIGGLED WIRES AND DROVE NO PROBLEMS DROVE WELL [SIC]. NO CEL ON." THE TECH DROVE THE VEHICLE FOR 30 MILES AND HAD NO PROBLEMS. A COMMENT ON MY INVOICE STATED "HAD PI STATING THAT TECH WOULD PROBABLY NOT BE ABLE TO DUPLICATE CONCERN - CHECKED CONNECTORS AS PER ML." INITIAL RESPONSE FROM SERVICE DEPARTMENT ON CURRENT PROBLEM SET IS THAT THEY PLAN TO REPLACE PARTS ASSOCIATED WITH THE ACCELERATOR. *TR
BROKEN STABILIZER LINK ON DRIVERS SIDE. AFTER HITTING A POT HOLE. *JS
NO ACCIDENT; HOWEVER, I AM 6'4" AND WHEN I AM IN THE DRIVERS SEAT I HAVE TO DRIVE WITH SEAT ALL THE WAY BACK. WITH THE MIRROR FULLY OUT TO VIEW CARS ON THE LEFT I HAVE TO MOVE MY HEAD OVER TO THE RIGHT TO GET A SAFE VIEW OF THE LANE AND PASSING CARS. ALSO I HAVE THE SAME PROBLEM VIEWING BEHIND ME BECAUSE THE MIRROR WILL NOT GO HIGH ENOUGH TO SEE OVER A HUNDRED FEET OR SO. I HAVE TO BEND MY HEAD DOWN TO SEE IN THE DISTANT. CHEVROLET WAS NOTIFIED 2 TIMES AND I TALKED TO THEM BUT THEY ARE UNWILLING TO DO ANYTHING ABOUT IT. ONLY TO SAY THAT IS THE WAY THE VEHICLE IS DESIGNED. AN EQUIVALENT 1/2 PICKUP, SAME YEAR, DOES NOT HAVE THAT PROBLEM. ALL 2014 SUBURBANS THAT THE DEALER AND I TESTED AFTER I PURCHASED THE VEHICLE WERE THE SAME AS MINE. I FEEL THE IS A SAFETY ISSUE BECAUSE OF RESTRICTED VISIBILITY. IT IS DIFFICULT IN TRAFFIC BECAUSE IT ADDS ANOTHER ISSUE I HAVE TO DEAL WITH THAT IS ABNORMAL. *TR
I cannot believe we don't have a repair for this yet. It is proven to be fatal, even a 2013 Chev Cruze incident caused a fatality. I want to know something about this fix and I want Chevrolet/GM to start fixing immediately. At this point, I am paying a lien on a vehicle that could be fatal and no one is talking about when it will be repaired.
THE RECIRCULATING AIR SWITCH WILL NOT STAY "ON" THE WAY THE REAR A/C DOES, THE WAY THE CRUISE CONTROL DOES, THE WAY ALMOST EVERY OTHER SWITCH IN THE [XXX] TRUCK DOES. IT GOES OFF EVERY TIME YOU SHUT DOWN AND ALSO OTHER TIMES. IT IS LOCATED ON THE PASSENGER SIDE WITH A ITSY-BITSY IDIOT LIGHT THAT IS DIFFICULT TO SEE ESP. ON SUNNY DAYS SOOOOO OUT OF SIGHT=OUT OF MIND= ALWAYS BEING FORGOTTEN TO TURN BACK ON=ALWAYS BREATHING CANCER CAUSING DIESEL FUMES. THIS CLIMATE CONTROL IS THE WORLD'S WORST. THIS IS MY 8TH SUBURBAN & FIRST TIME FOR THIS. I HAVE ASKED THE DEALER & GM TO RESTORE. NO! *****IT IS VERY UNHEALTHY***** PLEASE DO SOMETHING ABOUT IT. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Data synced from NHTSA on May 4, 2026