NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Chevrolet Suburban. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WATER LEAK INSIDE CABIN. WATER BUILD UP IN DRIVER SIDE FLOOR BOARD, EITHER COMING FROM ON STAR/SHARK FIN ANTENNA, CAN TRACE WATER LEAK UP UNDER THE DASHBOARD TO WHERE ALL THE ELECTRICAL WIRINGS ARE. LOST ON STAR AND GPS SERVICE DUE TO THIS. RANDOM DASH LIGHT AND INTERIOR LIGHT FLICKERING. TWO INCIDENTS SO FAR WHERE VEHICLE SHUTS OFF WHILE DRIVING. ONE ON NEARBY STREET AND OTHER ON THE HIGHWAY. LOST STEERING AND BRAKING ABILITY. NO ELECTRICITY SO COULD NOT TURN ON HAZARD LIGHTS TO ALERT OTHER DRIVERS AROUND ME.
ON AT LEAST 5 OCCASIONS THE BRAKES HAVE FAILED TO PROVIDE THE NECESSARY STOPPING POWER. WHEN INCHING FORWARD AFTER A COMPLETE STOP, I WOULD APPLY PRESSURE TO THE BRAKE PEDAL AND THE PEDAL WOULD IMMEDIATELY LOSE PRESSURE AND SINK TO THE FLOOR. I WOULD HAVE TO APPLY ADDITIONAL PRESSURE TO THE PEDAL IN ORDER TO STOP FROM HITTING THE VEHICLE IN FRONT OF ME. IT WOULD ALSO FEEL LIKE THE ABS SYSTEM WOULD KICK IN AND WOULD PULSATE. IF I IMMEDIATELY DEPRESS THE BRAKE PEDAL AND PRESS IT AGAIN IN QUICK SUCCESSION THE PEDAL REGAINS PRESSURE BUT DOES NOT REGAIN NORMAL BRAKE FUNCTIONALITY.
AT TIMES, IT IS VERY DIFFICULT TO BRAKE THE VEHICLE. IT REQUIRES AN INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL AT LOW SPEEDS. THIS IS SIMILAR TO AN INVESTIGATION THAT IS ON GOING REGARDING A FAILING VACUUM PUMP FOR GMM MODEL VEHICLES.
THE BAKE PEDAL BECOME HARD, AND THE BRAKE DISTANCE IS DANGEROUSLY INCREASED.
A KNOWEN ISSUE WITH THE SUBURBAN- DEAD LIFTERS, OFTEN THE DEALERSHIPS DON'T WANT TO REPAIR THE ENGINE, THEY TELL CUSTOMERS TO GET A NEW OR REBUILD ENGINE. THE ISSUE IS A HIDDEN SECRET WHICH I HOPE WITH THIS COMPLAINT GM WILL COME CLEAN AND RECALL MILLION OF CARS ON THE ROAD WITH THIS DEFECT.
ON SEVERAL OCCASION THE TOUCH SCREEN DISPLAY HAS FAILED TO TURN ON. THIS SCREEN IS USED FOR THE DISPLAY OF THE BACKUP CAMERA, THE AUDIO, HVAC, AND OTHER CONTROLS. THIS HAS TYPICALLY HAPPENED WHEN THE VEHICLE WAS FIRST STARTED, THOUGH IT HAS HAPPENED WHILE THE VEHICLE WAS IN MOTION. AT WICH POINT THE DISPLAY REMAINS BLANK AND MY NOT WORK UNTILL AFTER SHUTTING DOWN THE VEHICLE AND RESTARTING IT AGAIN. THIS IS AN INTERMITTENT PROBLEM.
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN 1500. WHILE DRIVING, THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO BECK CHEVROLET (561 CENTRAL PARK AVENUE, YONKERS, NY 10704, (914) 965-2400) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE DEALER REPROGRAMMED THE BRAKE CONTROL MODULE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIR WOULD ONLY REPROGRAM THE MODULE AND THE VACUUM PUMP WOULD NOT BE REPLACED. AN INDEPENDENT MECHANIC ALSO STATED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,746.
WHILE DRIVING AT SPEED WITH CRUISE CONTROL ON ALL LIGHTS FLICKER AND WHEN ACTIVATING A TURN SIGNAL POWER FLASHES SHUTTING DOWN CRUISE CONTROL AND ALL ACCESSORIES (DVD PLAYER, RADIO, ETC..). ALSO LOSS OF POWER STEERING. RANDOMLY WHILE DRIVING ALSO GET SERVICE STABLITRAK AND PARK ASSIST WARNINGS
I EXPERIENCED BREAK FAILURE AT LOW SPEEDS, MOST SIGNIFICANTLY AT LOW RPM. WHEN I TRIED TO APPLY THE BRAKES THE PEDAL LOCKED AND I HEARD A GRINDING/CLICKING SOUND AND WAS NOT ABLE TO PUSH THE PEDAL DOWN. I EXPERIENCE THIS MOST WHEN ON A SURFACE WITH A DECLINE. ALSO WHEN I SWITCH THE CAR FROM PARK TO DRIVE THE CAR JOLTED FORWARD WHEN I TOOK THE PRESSURE OFF THE BREAK. THE FEELING WAS VERY SIMILAR TO THE FEELING YOU GET WHEN YOU APPLY HEAVY PRESSURE TO THE BREAKS AND YOU KIND OF FLY FORWARD. CHEVROLET CONFIRMED A LEAK IN THE VACUUM PUMP. THE VEHICLE HAS 53,000 MILES. IT IS NO LONGER COVERED UNDER WARRANTY. IT IS A VERY SCARY FEELING NOT TO HAVE BREAKS. I HOPE GENERAL MOTORS ISSUES A RECALL TO PROTECT CONSUMERS.
DRIVING AT SLOW SPEEDS PULLING A TRAILER, VEHICLES BRAKE PEDAL WAS VERY HARD AND THEY WOULD NOT STOP VEHICLE. ANOTHER TIME WITHOUT TRAILER SAME THING, VERY VERY HARD BRAKE PEDAL AT SLOW SPEED, COULD NOT STOP VEHICLE HAD TO APPLY EMERGENCY BRAKE WITH PUTTING THE CAR IN NEUTRAL AND THEN IN PARK TO STOP.
THE BRAKES HAVE LOST BRAKING PRESSURE THREE TIMES. AFTER FIRST INCIDENT, THE BRAKES WERE CHECKED AND THERE WAS NO ISSUE FOUND. THIS OCCURRED ON THE INTERSTATE IN MODERATE SPEED STOP AND GO TRAFFIC. I COULD HAVE REAR ENDED SOMEONE BUT I WAS ABLE TO PULL ONTO THE SHOULDER OF THE HIGHWAY. THE SECOND TIME I HAD TO MOVE MY CAR FROM ONE SPACE TO ANOTHER. THE CAR WOULD NOT STOP AND I NEARLY STRUCK A HOUSE. AGAIN THE BRAKES WERE DETERMINED TO BE FINE. THE THIRD TIME, I WAS ATTEMPTING TO PARK MY VEHICLE WHEN THE BRAKES FAILED TO STOP MY CAR. THANKFULLY I WAS PULLING INTO AN END PARKING SPACE AND THE CURB STOPPED ME FROM STRIKING ANOTHER AUTOMOBILE. GM KNOWS THERE IS AN ISSUE AS THERE ARE NUMEROUS COMPLAINTS. THE FIRST TIME THIS OCCURRED WAS IN AUGUST. IT OCCURRED AGAIN IN JANUARY 2019.
I HAVE JUST OVER 84000 MILES ON MY SUBURBAN. I HAVE HAD TO REPLACE THE A/C CONDENSER DUE TO FAILURE IN A WELD AND NOW HAVE TO REPLACE ALL FOUR STRUTS AS THEY HAVE NOW FAILED. I ALSO HAVE PART OF THE HEATED SEATS NOT WORKING AS WELL AS SENSORS THAT NEED TO BE "UPDATED" ALL THE TIME. I FIND IT RIDICULOUS THAT CHEVROLET WILL NOT STAND BEHIND ITS PRODUCT, ESPECIALLY WHEN SO MANY PEOPLE ARE HAVING ISSUES WITH THE SAME PARTS OF THE VEHICLE.
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WATER WAS ENTERING THE VEHICLE THROUGH THE ANTENNA. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BENNETT CHEVROLET (6721 BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 641-0444) WHERE IT WAS DIAGNOSED THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS NORTHBOUND ON THE FL TURNPIKE, THE BRAKE PEDAL BECAME VERY RIGID AND WOULD NOT ALLOW ME TO PRESS THE BRAKE PEDAL DOWN AS USUAL. FURTHERMORE, I HAD TO APPLY A TREMENDOUS AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO ENGAGE ANY SORT OF BRAKING WHATSOEVER. IN A SPLIT SECOND, I HAD TO PULL TO THE SHOULDER OF THE HIGHWAY AND CONTINUE APPLYING VERY HARD PRESSURE ON THE BRAKE PEDAL UNTIL THE VEHICLE FINALLY CAME TO A FULL STOP. I TURNED THE VEHICLE OFF, STARTED IT AGAIN, TRIED COASTING AND STOPPING THE VEHICLE AND THE BRAKE PEDAL CONTINUED TO BE VERY DIFFICULT TO PRESS AND WOULD NOT ENGAGE AND PROVIDE NORMAL BRAKING PRESSURE. I THEN HAD THE VEHICLE TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND THEY DIAGNOSED THE ISSUE AS BEING A BAD PUMP IMPACTING THE MASTER BRAKE CYLINDER. PARTS ARE SUPPOSEDLY ON BACK ORDER WITH NO TIMEFRAME GIVEN AS TO THE REPAIR.
I HAVE THE SAME PROBLEM WITH MY 2015 SUBURBAN. BRAKE PEDAL GETS HARD AT VERY SLOW SPEED USUALLY AROUND GAS STATION. THIS HAS SHOWN UP AS OVER 150 COMPLAINTS ON THE SAME MODEL IT MUST BE A RECALL. HAS HAPPENED 5 TIMES.
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE BRAKE PEDAL BECAME STIFF WHEN DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY FOR THREE WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
WHILE ON A CITY STREET IN STOP AND GO TRAFFIC THE BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH AND BECAUSE OF THIS IT WAS VERY DIFFICULT TO STOP THE VEHICLE.
IN LATE DECEMBER 2018, THE BRAKES BEGAN TO EXHIBIT SIGNS THAT THEY NEEDED TO BE REPLACED. BEFORE WE COULD GET THE CAR TO THE DEALERSHIP FOR A BRAKE INSPECTION IN EARLY JANUARY 2019 DUE TO THE HOLIDAYS, THE BRAKES ACTUALLY TOTALLY FAILED TO OPERATE AT SLOWER SPEEDS (BELOW 30 MPH). EVEN WHEN "STANDING ON THE BRAKE PEDAL" WITH BOTH FEET THE VEHICLE WOULD NOT STOP. THIS HAPPENED SEVERAL TIMES ESPECIALLY AT SLOW SPEEDS WHILE BACKING OUT OF A DRIVEWAY OR GOING THROUGH A DRIVE-THRU. THE "BRAKE ASSIST LIGHT" ALSO CAME ON DURING SEVERAL OF THESE EVENTS. ALSO, A "GRINDING" NOISE OCCURRED. THIS MAY HAVE BEEN THE ANTI-LOCK BRAKE SYSTEM ACTIVATING. THE VEHICLE IS NOW AT THE CHEVROLET DEALERSHIP IN OUR AREA WAITING ON REPAIRS THAT WE ARE CONCERNED WILL NOT CORRECT THE PROBLEM AND PREVENT IT FROM OCCURRING AGAIN. THIS CONCERN IS DUE TO THE FACT, THROUGH OUR RESEARCH, THAT THERE ARE PENDING LAWSUITS AGAINST GM AND GM ITSELF HAS ISSUED SEVERAL "SERVICE BULLETINS" ADDRESSING THIS ISSUE, BUT WILL NOT INITIATE A RECALL OF THE AFFECTED VEHICLES. THEY WON'T EVEN OFFER ANY REASONABLE SOLUTION TO TRULY PREVENT FUTURE BRAKE FAILURE EVEN AFTER THEIR RECOMMENDED REPAIRS ARE COMPLETED AND PAID FOR.
WHILE PARKING THE VEHICLE AT A SLOW SPEED THE BRAKES BECAME EXTREMELY HARD TO PUSH AND THE VEHICLE BARELY CAME TO A STOP. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST FEW MONTHS. WHEN WE HAD IT CHECKED BY THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG.
POWER STEERING FAILED DURING TURN AROUND ON A COUNTY ROAD, CAUSING MY VEHICLE TO GO INTO A DITCH, WHICH DAMAGED THE FRONT END OF VEHICLE. THE RECALL UPDATE DID NOT FIX THE VEHICLE ISSUE.
INTERMITTENT HARD BRAKE PEDAL AND NO BRAKES DRIVING SLOW SPEEDS IN STOP-AND-GO TRAFFIC ON I70 DRIVING DOWNHILL OUT OF THE MOUNTAINS TOWARD DENVER, CO.
BRAKE PUMP ASSIST WHILE BACKING UP IN A PARKING LOT AND ALMOST STRUCK ANOTHER VEHICLE. VEHICLE BRAKES OPERATED NORMALLY GOING HOME AND FAILED AGAIN WHILE BACKING INTO MY GARAGE. I HAD TO APPLY HEAVY PRESSURE WHILE BRAKING BOTH TIMES. ONLY 65K MILES
THE SERVICE SUSPENSION LIGHT CAM ON AND THE DEALER STATED I NEEDED ALL NEW ELECTROMAGNETIC STRUCTS AT A COST OF 4K. I ALSO KNOW 2 OTHER PEOPLE WHO HAVE THE SAME YEAR OF VEHICLE THAT THIS HAS HAPPENED TO.
DRIVING AT LOW SPEEDS THE BRAKING SYSTEMS FAILS TO STOP THE VEHICLE. THIS ALMOST CAUSED US TO STRIKE A PARKED VEHICLE IN A PARKING LOT. THE DEALERSHIP STATED THE BRAKE VACUUM PUMP HAS A LEAK AND/OR IS FAULTY.
WATER IS LEAKING INTO ROOF MOUNTED ANTENNA AND IS PREVENTING ONSTAR SYSTEM TO DETERMINE LOCATION OF VEHICLE BY DISABLING COMPASS, XM RADIO SYSTEM, NAVIGATION. A RED X APPEARS UNDER THE GPS SYMBOL IN THE DISPLAY UNIT WHEN THE VEHICLE IS ON, MOVING, AND STATIONARY. IF YOU LIFT ON THE SHARKFIN ROOF ANTENNA OVER THE DRIVER'S SEAT WATER RUNS OUT. THIS IS IDENTICAL TO THE PROBLEMS IN NHTSA ID NUMBER: 10058785; HOWEVER GM TELLS ME THAT MY VEHICLE VIN IS NOT COVERED UNDER THAT ISSUE ID.
BREAK ASSISTANCE STOPPED WORKING AS I PULLED INTO A PARKING SPOT AT WORK. I NEEDED TO PUT EXTREME PRESSURE ON THE BREAK PEDAL IN ORDER TO STOP THE TRUCK AT VERY LOW SPEED. VACUUM PUMP WAS REPLACED IN TRUCK
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO STONEBRIAR CHEVROLET (9950 T-121, FRISCO, TX 75035, 214-446-7880) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,768.
I LOOSE BRAKING WHEN GOING SLOW IN REVERSE. THE BREAK PEDDLE BECOMES HARD AND THE VEHICLE WILL NOT STOP. THIS HAS HAPPENED MANY TIMES AND ONLY IN REVERSE. THE DEALER SAID IT IS A KNOWN PROBLEM BUT WANTS $850.00 TO REPLACE THE BOOSTER. THEY SAID GM MAY REIMBURSE ME SOMETIME IN THE FUTURE. I DO NOT HAVE $850.00 AND SHOULD NOT HAVE THIS PROBLEM WITH A VEHICLE WITH LESS THE 60,000 MILES ON IT.
MY 2015 SUBURBAN IS LEAKING IN THE COOLER LINE TRANSMISSION I HAVE TO MUCH OIL IN THE FRONT THE SUBJECT VEHICLES MAY HAVE A TRANSMISSION OIL COOLER LINE THAT IS NOT SECURELY SEATED IN THE FITTING PLEASE,MY CONCERN IS THE OIL CAN TOUCH A HOT SURFACE AND CAUSE FIRE I DRIVE MY CAR EVERY DAY WHIT MY KIDS PLEASE HELP ME THANKS
WHILE DRIVING DOWN SLIGHT HILL IN STOP AND GO OFF-RAMP TRAFFIC, THE BRAKES BECOME VERY HARD TO PUSH AND CAR DOES NOT COME TO A COMPLETE STOP. THIS SITUATION ALSO OCCURRED A FEW TIMES IN THE PAST.
OVER THE WEEKEND MY HUSBAND WAS PARKING OUR 2015 SUBURBAN WITH APPROXIMATELY 60K MILES ON IT. WHEN HE BEGAN PULLING INTO A SPACE AND DEPRESSED THE BRAKE PEDAL THE CAR DID NOT PROPERLY RESPOND AND SLID. IT DID EVENTUALLY STOP ONCE HE STEPPED VERY HARD ON THE BRAKE PEDAL HOWEVER IT WAS SEVERAL FEET IN FRONT OF THE DESIRED PARKING LOCATION. FORTUNATELY THERE WAS NOT A CAR IN THE SPOT IN FRONT OF US. HE PROCEEDED TO TURN THE CAR OFF AND BACK ON AGAIN AND IT APPEARED TO BE WORKING UNTIL A FEW MINUTES LATER HE WAS DRIVING AT A LOW SPEED THROUGH AN INTERSECTION WHEN IT HAPPENED AGAIN. SINCE WE HAD OUR CHILDREN IN THE CAR, WE DROVE IMMEDIATELY TO THE DEALERSHIP AND AFTER A DIAGNOSIS MULTIPLE DAYS LATER, I WAS TOLD IT WAS DUE TO THE VACUUM PUMP FAILING, AN $850+ REPAIR WHICH WAS NOT COVERED UNDER WARRANTY. AFTER SEARCHING I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES WHICH I WAS NOT AWARE OF. THE PART HAS BEEN REPLACED WITH A NEW UPGRADED PART WHICH SHOULD NOT FAIL INDICATING THAT THERE WAS AN ISSUE WITH THE ORIGINAL PUMP. GM IS NOT ACKNOWLEDGING THE PROBLEM WITH THESE PUMPS AND I WORRY IS GOING TO WAIT FOR A SERIOUS ACCIDENT TO OCCUR BEFORE THEY DO ANYTHING ABOUT IT. SPOKE WITH GM CUSTOMER SERVICE AND THEY ARE NOT WILLING TO ACKNOWLEDGE THE ISSUE. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED.
I CAN'T STOP MY CAR DRIVING 3 MP I CAN STOP MY CAR DRIVING AT LOW SPEED IS VERY DIFFICULT TO STOP,WHEN I PRES THE BREAK AT LOW SPEED I HEAR AND FEEL A NOISE IN THE BREAK PEDAL,I HIT A CAR WHEN I WAS TRYING TO PARK MY CAR NEAR MY HOUSE IS VERY UNSAFE PLEASE HELP
I RECEIVED A RECALL NOTIFICATION FROM CHEVY (RECALL NUMBER 18289) AND MY VEHICLE HAD OCCASIONALLY EXPERIENCED SOME OF THE LISTED PROBLEMS IN THE RECALL SO I IMMEDIATELY TOOK MY CAR IN TO BE SERVICED. AFTER THE THE RECALL SERVICE MY CAR SEEMED TO BE FIXED, BUT THAT ONLY LASTED A FEW DAYS. THE PROBLEM IS BACK AND EVEN WORSE THAN BEFORE. WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS THE MY CAR EXPERIENCES TEMPORARY LOSS OF POWER, THE ENTIRE ELECTRICAL SYSTEM SHORTS OUT BRIEFLY (RADIO, DISPLAY SCREEN, POWER LOCKS ALL TURN OFF/ON) AND THE WHEEL BECOMES DIFFICULT TO TURN. SINCE HAVING THE RECALL PROBLEM "FIXED", IN ADDITION TO THE ABOVE STILL HAPPENING, THE WHEEL JUST LOSES POWER STEERING (VERY DIFFICULT TO TURN) OR LOCKS UP WITHOUT ELECTRICAL LOSS AND ON TWO SEPARATE OCCASIONS ALL OF THE ABOVE HAS HAPPENED AND MY CARE STALLS MID TURN AND I HAVE TO PUT MY CAR IN PARK TO RESTART IT. I HAVE TAKEN IT TO THE DEALER AND THEY WANT TO CHARGE ME TO DIAGNOSE AND FIX ANY PROBLEMS. I HAVE ALSO PLACED A CALL TO CHEVROLET AND AM WAITING ON A RESPONSE. I AM CONCERNED AND HESITANT TO DRIVE MY VEHICLE WITH THIS SAFETY ISSUE STILL OCCURRING.
VACUUM PUMP FAILING AND THE VEHICLE WILL NOT STOP IN MOTION. THIS HAS HAPPENED SEVERAL TIMES IN BOTH DRIVE AND REVERSE AND YESTERDAY WAS THE SCARIEST WHEN THE VEHICLE WOULDN'T STOP ON A HILL IN REVERSE.
AIR CONDITIONER WENT OUT UNEXPECTEDLY THIS WEEK. FRONT SEAT USB CHARGING PORTS WENT OUT AS WELL. A FEW DAYS LATER I ATTEMPTED TO STOP THE CAR BY BREAKING BUT THE BRAKES WOULD NOT ENGAGE. THE PEDAL FELT VERY HARD AS IF PRESSURE WAS ACTING AGAINST THE CARS ABILITY TO BRAKE AND STOP. I HAD TO PUSH DOWN WITH ALL MY FORCE TO KEEP THE CAR FROM CRASHING INTO ANOTHER CAR ON 1-95 IN FLORIDA. THIS OCCURRED ON NOVEMBER 21ST. I WAS ABLE TO MANAGE TO GET THE CAR BACK HOME AFTER TRAVELING FOR THE HOLIDAY BUT THE BRAKE FAILURE OCCURRED A DOZEN MORE TIMES ON BOTH THE INTERSTATE, SURFACE ROADS AND PARKING LOTS BY THE TIME WE GOT THE CAR HOME. THE BRAKE ASSIST NOTIFICATION ALSO SHOWED UP ON THE DISPLAY PANEL. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! THIS CAR IS ONLY 3 YEARS OLD AND IS NOT DRIVEN THAT FREQUENTLY. NO REASON I SHOULD BE HAVING THESE ISSUES. DEALER THINKS IT IS THE VACUUM PUMP. HAVING DIAGNOSED.
WHILE DRIVING STRAIGHT ON THE HIGHWAY IN COOL, DRY CONDITIONS, THE CHECK ENGINE LIGHT BEGAN FLASHING. THE ENGINE BEGAN STUTTERING/BUCKING AND LOST POWER. DEALER ADVISED THAT IT WAS LIFTER FAILURE REQUIRING $5K REPAIR NOT UNDER WARRANTY. DESPITE THE REPAIR, THE ISSUE HAS RETURNED TWICE REQUIRING ADDITIONAL REPAIRS.
WHEN MOVING BRAKES BECAME EXTREMELY RESISTANT, USING BOTH FEET TO PRESS BRAKE HARD, VEHICLE WOULD NOT STOP.
I WAS IN CAR LINE AT MY CHILDREN'S SCHOOL WITH MY CHILDREN IN THE CAR WHEN MY 2015 SUBURBAN BEGAN TO HAVE EXTREME BRAKING ISSUES. THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS AND WOULD STILL ALLOW THE VEHICLE TO MOVE FORWARD NO MATTER HOW HARD I DEPRESSED THE BRAKE PEDAL. I HAD TO USE THE EMERGENCY BRAKE AND PLACE THE CAR INTO PARK. WHEN I HAD THE VEHICLE TAKEN TO THE CHEVY DEALERSHIP THEY INDICATED IT WAS THE BRAKE VACUUM PUMP WHICH WAS ALMOST $1,000 TO REPAIR. THE CAR HAS 45K MILES AND THERE WAS ZERO EARLY WARNING TO INDICATE A BRAKE ISSUE. THIS IS HIGHLY ALARMING AND DANGEROUS ESPECIALLY IF SOMEONE DID NOT KNOW TO USE THE EMERGENCY BRAKE TO ASSIST IN STOPPING A HEAVY VEHICLE
THE 15 CHEVROLET SUBURBAN HAS A PROBLEM WITH THE POWER BRAKES. THE BRAKE PEDAL GETS HARD AND THE VEHICLE WILL NOT STOP AT LOW SPEED, BACKING UP OR GOING FORWARD. IN ONE INSTANCE I HAD TO USE THE TRANSMISSION AND THE PARKING BRAKE TO STOP THE VEHICLE. WHEN DEPRESSING THE BRAKE AT LOW SPEED IT LOSES PRESSURE AND BECOMES STIFF - HAMPERING THE BRAKING POWER OF THE VEHICLE, MAKING IT UNSAFE TO DRIVE MY FAMILY- WITH MY IN THE VEHICLE.
BREAKS WOULD NOT WORK GOING IN SLOW SPEEDS, BACKING OUT OF PARKING SPACES, OR PULLING INTO TRAFFIC SLOWLY. PRESSING ON BREAKS AND CAR NOT STOPPING, VERY SCARY!
ON MULTIPLE OCCASIONS AFTER I PUT CAR INTO MOTION AND STARTED TO DEPRESS BRAKE PEDAL, IT WAS EXTRAORDINARILY DIFFICULT TO DEPRESS AND WAS BARELY ABLE TO STOP THE VEHICLE. I WAS ON A HILL SO THIS CAUSED MY CAR TO SLIDE FORWARD BEFORE BARELY STOPPING. ON ANOTHER OCCASION THIS SAME THING HAPPENED WHEN I PUT THE CAR IN REVERSE AND PRESSED THE BRAKE PEDAL. THIS SITUATION HAS OCCURRED AT LEAST 7 TIMES OVER THE PAST YEAR WE HAVE HAD THIS VEHICLE AND IT SEEMS TO OCCURS RANDOMLY.
THE BRAKES TEMPORARILY FAIL WHEN APPLYING THE BRAKE PEDAL. THE FAILURE IS MOMENTARILY AND HAPPENS WHEN THE VEHICLE IS AT A COMPETE STOP AS WELL AS AT HIGHER SPEEDS. THE BRAKE PEDAL IS SOFT WITH LITTLE TO NO RESISTANCE AND WILL GO TO THE FLOOR AND THEN IT WILL IMMEDIATELY PRESSURIZE AND IT FEELS LIKE THE ANTILOCK BRAKES ARE ACTUATING. THIS HAS HAPPENED MULTIPLE TIMES IN A DRIVE THRU AND ALSO WHEN APPROACHING A STOP AT HIGHER SPEEDS. HAVE HAD THE BRAKE SYSTEM INSPECTED TWICE AND NO PROBLEMS CAN BE FOUND.
ON THREE (3) OCCASIONS, OVER A PERIOD FO A FEW WEEKS, AT LOW SPEEDS OR WHEN STOPPED, THE VEHICLE HAS DEMONSTRATED DEGRADED STOPPING POWER WHILE THE BRAKE PEDAL SEEMED VERY DIFFICULT TO DEPRESS. AFTER THE FINAL OCCASION, WHICH NARROWLY AVERTED A LOW SPEED COLLISION, AN INSTRUMENT PANEL ANNUNCIATOR WARNING TO SERVICE BRAKE ASSIST WAS DISPLAYED. THE VEHICLE HAS NOT BEEN USED SUBSEQUENTLY. IF THIS REPORT WAS SUBMITTED MULTIPLE TIMES, IT WAS BECAUSE IT APPEARED TO BE REJECTED, CITING "AN ERROR OCCURRED WHILE PROCESSING YOUR REQUEST." "REFERENCE #30.CD896783.1543450729.60A7C40"
BRAKES FAIL TO OPERATE AT SLOW SPEEDS. THIS HAPPENS WHEN I'M PULLING INTO A PARKING SPOT AT VERY SLOW SPEEDS WHILE IN MOTION. THIS IS A SEVERE SAFETY HAZARD AS I CAN'T PRESS THE BRAKE PEDAL TO STOP.
WHILE DRIVING IN STOP AND GO TRAFFIC BRAKES STOPPED WORKING. EVENTUALLY WAS ABLE TO COME TO A STOP BUT FELT LIKE I HAD TO FIGHT THE PEDAL TO PRESS IT DOWN HARD ENOUGH. KIDS WERE IN THE CAR AND WE WERE ALMOST T BONED AT AN INTERSECTION. DROVE TO A PARKING LOT AND WENT TO PARK AND HAD THE SAME PROBLEM, COULDN'T STOP AND ALMOST HIT THE PARKING BLOCK. HAVE 45000 MILES ON THE CAR. AT 40,000 THE AC STOPPED WORKING AND HAD TO PUT 1500 DOLLARS INTO A NEW AC - NOW WILL HAVE TO PUT 1500 DOLLARS INTO THE BRAKES AS THIS IS NOT COVERED UNDER WARRANTY. WHEN WILL CHEVY ISSUE A RECALL FOR THE PROBLEMS WITH THE 2015 BRAKES (AND AC)?
VACUUM PUMP FAILED (ACCORDING TO DEALERSHIP) AT APPROX 56,000 MILES. ALMOST CAUSED A WRECK DUE TO LOSS OF BRAKES (WITHIN INCHES OF HITTING SOMEONE). THERE WERE NO WARNING LIGHTS/SIGNS/INDICATIONS OF FAILURE, SUDDEN AND COMPLETE LOSS OF BRAKE POWER. DRIVER HAD TO PRESS BRAKE PEDAL COMPLETELY TO THE FLOOR, ONLY THEN DID THE VEHICLE EVENTUALLY STOP AFTER SEVERAL FEET. PUMPED BRAKES TO CHECK FOR AIR IN LINE, PEDAL BECAME HARD AS A ROCK. LUCKILY THIS OCCURRED AT A LOW SPEED (PULLING UP TO A DRIVE THRU LINE). IF ON THE STREET AT HIGHER SPEED, ISSUE WOULD OF CAUSE A SERIOUS WRECK. WE WERE FORCED TO ABANDON THE VEHICLE, PARK IT OVERNIGHT AND TOW IT TO THE LOCAL CHEVROLET DEALER THE NEXT MORNING. BRAKES APPEARED TO WORK FOR TECH AT FIRST, BUT UPON FURTHER INSPECTION AND AFTER A CALL TO US FOR MORE INFO, THE VACUUM PUMP WAS SAID TO BE FAILING, LOSING BREAK POWER AFTER A COUPLE PRESSES OF THE PEDAL (HINTS WHY THIS FAILURE OCCURRED IN STOP-GO TRAFFIC). VACUUM PUMP IS BEING REPLACED AS WE SPEAK, BUT WE STILL DO NOT FEEL SAFE DRIVING A VEHICLE THAT CAN HAVE THIS MANY SAFETY ISSUES AT THIS PRICE POINT AND AT THIS AGE; BRAKES, VIBRATION AT HIGHWAY SPEEDS A.K.A THE "CHEVY SHAKE" THAT HAS NOT BEEN FIXED OR ACKNOWLEDGED BY CHEVROLET AFTER SEVERAL TRIPS TO DEALER, TIRE RECALLS, AN EXTENDED WARRANTY ON THE A/C DUE TO FAILURES (AND IT DID FAIL AT 36,000), AND NOW A POWER STEERING RECALL, JUST TO NAME A FEW.
I HAVE AND MANY INSTANTS OF NOT BEING ABLE TO STOP IN TIME OR PUSH DOWN AS HARD AS I CAN FOR BRAKES TO WORK. FELT LIKE NOTHING WORKED. SCARED THE HELL OUT OF ME. DRIVING A SUBURBAN ANY NO BRAKES REALLY COULD HURT OR KILL SOMEONE. NOT SAFE. I BROUGHT IN TO THE SUBURBAN DEALER WHERE I BOUGHT IT. THEY REPLACED THE BRAKE VACUUM PUMP. THIS SHOULD NOT HAVE HAPPENED THIS EARLY TO BE REPLACED! THIS HAPPENED TO ME SEVERAL TIMES IN CITIES STREETS WHERE I LITERALLY KEPT PUMPING THE BRAKES TO STOP. IT IS A HELPLESS FEELING I HAVE THE BILL THAT I PAID FOR THIS ERVICE TO HAVE THE BRAKE PUMP REPLACED. VERY EXPENSE
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE BRAKE PEDAL TRAVELLED TO THE FLOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS CONCERNED THAT THE BRAKE FAILURE MAY CAUSE A CRASH. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP AND THE BRAKE PEDAL TRAVEL TO THE FLOOR CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE LOCAL DEALER STIVER CHEVROLET (111 NEWLAND RD. COLUMBIA SC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V645000 (BRAKES) HOWEVER, SHE HAD RECEIVED THE RECALL NOTIFICATION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 99,000.
I WAS DROPPING OFF MY CHILDREN AT SCHOOL AND HAD MY FOOT ON THE BRAKE WHILE THEY UNLOADED. AS I WAS DRIVING AWAY AT A VERY LOW SPEED (3 OR 4 MPH) I WENT TO BRAKE AROUND A CURVE IN THE PARKING LOT AND I COULD NOT DEPRESS MY BRAKE. I TRIED SEVERAL TIMES BEFORE THROWING THE CAR INTO PARK AND SLAMMING ON THE PARKING BRAKE TO GET THE CAR TO STOP. THIS OCCURRED IN A PARKING LOT FULL OF KIDS WALKING BY. I WAS VERY LUCKY NOT TO HAVE HIT SOMEONE. I THEN RELEASED THE PARKING BRAKE AND WITH MY FOOT ON THE BRAKE TRIED TO PUT THE CAR IN DRIVE AND AGAIN THE BRAKE WOULD NOT WORK SO I AGAIN USED THE PARKING BRAKE TO STOP THE CAR FROM ROLLING. AT THAT POINT I THOUGHT I WOULD TRY TO GUIDE THE CAR OUT OF THE THE WAY OF THE BUSES AND CHILDREN WITH THE EMERGENCY BRAKE SO I TURNED IT OFF COMPLETELY AND UPON RESTARTING THE CAR THE BRAKE WAS FUNCTIONAL AGAIN. I AM TAKING THE CAR TO CHEVY TODAY BUT THEY SAY THERE IS NO RECALL ON THE ISSUE HOWEVER, IN RESEARCHING WHAT COULD HAVE HAPPENED I HAVE FOUND MANY SIMILAR ACCOUNTS OF BRAKE FAILURE AT LOW SPEED IN 2015 SUBURBANS. I COULD HAVE EASILY KILLED SOMEONE IF I HADN'T THOUGHT QUICKLY TO THROW THE CAR INTO PARK AND USE THE EMERGENCY BRAKE.
ROOF MOUNTED "SHARK FIN " ANTENNA LEAKS AND RESULTED IN SHORT CIRCUIT OF THE ELECTRICAL CONTROLS DISABLING THE SUBURBAN. SECOND TIME IN 2.5YRS THE ANTENNA HAD TO BE REPLACED.