NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Chevrolet Suburban. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
OUTSIDE TEMPERATURE. IN SNOW, AIR FLOW TO THE SENSOR IS APPARENTLY BLOCKED AND THE TEMPERATURE READS 33, THE TEMPERATURE OF SNOW RATHER THAN OUTSIDE TEMP. . I WAS GOING FAR TOO FAST LAST WEEKEND SINCE IT TURNS OUT THE TEMPERATURE WAS ACTUALLY IN THE MID-20'S AND I COULD HAVE HAD A DISASTROUS ACCIDENT. I WAS OUT OF SNOWING CONDITIONS AND THOUGHT THE ROADS WERE JUST WET. THE ERROR WILL PERSIST SO LONG AS THERE IS SNOW ON THE FRONT OF THE CAR THIS DOES NOT HAVE TO BE THE CASE: OUR PREVIOUS 2001 SUBURBAN GAVE ACCURATE MEASUREMENTS UNDER ALL CONDITIONS, THUS CATCHING ME OFF-GUARD. . THIS IS A DANGEROUS PROBLEM AND HOPEFULLY CAN BE EASILY FIXED.
I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ALREADY RECEIVED A RECALL FOR THE SOFTWARE AIRBAG ISSUE. I TRADED MY 2010 CHEVY SUBURBAN FOR THIS NEW ONE AND HAVE NOTICED THAT THE MOMENT I GET ONTO THE FREEWAY AND START TO ACCELERATE THE CAR STARTS TO VIBRATE SO BAD THAT ANYTHING IN THE MIDDLE CONSOLE STARTS TO RATTLE AND THE CONSOLE WILL SPILL ANY DRINKS SITTING THERE IN THE CUPHOLDERS. I HAVE OWNED CHEVY VEHICLES ALL MY LIFE AND AM VERY ANNOYED THAT THIS IS HAPPENING. SOMETHING IS SERIOUSLY WRONG. I ALSO JUST NOTICED THAT THERE IS A RECALL FOR THE SUSPENSION RECALL 42190 AND PARTS ARE NOT AVAILABLE AT THIS TIME I JUST BOUGHT THIS VEHICLE IN SEPT 2016 AND IT ONLY HAS 800 MILES ON IT AND NOTICES WENT OUT MAY-JUNE 2016 AND I WAS NOT MADE AWARE WHEN I PURCHASED THIS VEHICLE. I WILL ALSO TALK TO THE DEALERSHIP ACCORDING TO THIS RECALL THE VEHICLE SHOULD NOT BE DRIVEN UNTIL ITS FIXED. WHO WAS GOING TO TELL ME THIS HAD I NOT LOOKED IT UP AND NOT DRIVING IT IS IMPOSSIBLE ITS OUR ONLY VEHICLE AND WERE A FAMILY OF 7. FOUR OF THOSE ARE MY BABIES. I ALSO WILL BE TAKING IT IN DUE TO THE RECALL 16007. THE VIBRATION OF THE VEHICLE WILL ALSO BE DISCUSSED AS WELL.
TL* THE CONTACT RENTED A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE CLOSED INDEPENDENTLY ON THREE OCCASIONS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 28,952.
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE SEAT BELTS WOULD NOT LATCH INTO THEIR HARNESSES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.
WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A DRONING SOUND LIKE A WINDOW BEING DOWN. SOME REFER TO IT AS BOOMING/ TUNNELING NOISE. MINE STARTS AT AROUND 45 MPH. *TR
WINDSHIELD WASHER SYSTEM ONLY SPRAYS THE VERY BOTTOM OF WINDSHIELD AND CLEANS THE BOTTOM OF THE WINDSHIELD COMPLETELY SMEARING THE REMAINING PORTION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO DRIVE AND SEE THE ROAD AND OBJECTS CAUSING A SIGNIFICANT SAFETY ISSUE FOR OCCUPANTS OF THIS VEHICLE AS WELL AS THE TRAVELING PUBLIC. I FOUND THIS DEFECT WHILE TRAVELING AT HIGHWAY SPEEDS. I ATTEMPTED TO INCREASE SPEED TO NO AVAIL. IVE MADE SEVERAL INQUIRIES TO THE DEALERSHIP AND TO CORPORATE WITH NO RESOLUTION OR SUGGESTIONS. THE DEALERSHIP DID BRING A SAME TYPE VEHICLE, YEAR AND MODEL, AND PLACED IT ALONG SIDE MY VEHICLE AND THE WINDSHIELD WASHER SYSTEM OPERATE IDENTICAL TO MINE. THIS DEFECT WAS REPORTED TO THE DEALERSHIP SHORTLY AFTER I PURCHASED. ALL DOCUMENTATION IS IN DEALER AND CORPORATE COMPUTORS.
WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RESULTING IN A CLOSE CALL TO AN ACCIDENT. WHEN GETTING TOWED THE VEHICLE DIDN'T HAVE ENOUGH POWER TO DRIVE UP THE TOW TRUCK BED AND HAD TO BE WINCHED UP.
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE THE VEHICLE ACCELERATED, THE REAR MIDDLE SEATS UNLATCHED AND CLOSED. AS A RESULT, THE PASSENGERS COULD BE INJURED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
I OWN A2016 SUBURBAN AND ITS SEEM TO HAVE A VIBRATION WHEN I'M DOING 35 TO 45 MILES ,TOOK SUBURBAN TO DEALER AND THEY TOLD ME THAT NEED IT BALANCE ON TIRES, I PAY 19.99 FOR THE BALANCE AND THE PROBLEM STILL THERE.ITS THERE ANYTHING I NEED TO DO TO GET THIS PROBLEM SOLVE.?
I OWN A 2016 CHEVY SUBURBAN LTZ PURCHASED FEB 29, 2016. IT IS NOW AT THE DEALER AND FOR A SECOND TIME DEALING WITH A VIBRATION ISSUE STARTING AT APPROXIMATELY 43 MPH AND CONTINUING TO WORSEN AS SPEED INCREASES. THE TIRES HAVE BEEN ROAD FORCED BALANCE BUT VIBRATION IS STILL PRESENT. THIS IS THE SECOND SUBURBAN WITH ISSUES, THE 2015 I HAD WAS SO PROBLEMATIC THAT GM DID TRADE ASSISTANCE TO GET ME OUT OF IT, BUT IT STILL COST ME MONEY. THE CURRENT 2016 SUBURBAN AS ONLY 1600 MILES ON IT AND VIBRATION ISSUES BEGAN AT APPROXIMATELY 900 MILES. I CANNOT DESCRIBE THE INCONVENIENCE AND FRUSTRATION I AM EXPERIENCING FOR A VEHICLE COSTING MORE THAN $70,000. GM KNOWS THERE IS A PROBLEM AND THEIR LACK OF FIXING IT OR ADDRESSING IT IS NOTHING SHORT OF CRIMINAL THEFT. THEY TAKE PEOPLE'S MONEY KNOWING THEIR VEHICLES ARE SUB-STANDARD THEN RELEGATE ME TO A PATHETIC LOANER VEHICLE, TELL ME IT IS "NORMAL" AND IN THE END TOSS A LITTLE MONEY FOR "TRADE ASSISTANCE" RESULTING IN ANOTHER PROBLEMATIC ISSUE. I BEG AND IMPLORE YOU AS THE FEDERAL REGULATORY AGENCY TO MAKE GM ACCOUNTABLE IMMEDIATELY. EITHER FORCE THEM TO IMMEDIATELY FIX THESE VEHICLES, FORCE THEM TO BUY THEM BACK AT FULL PURCHASE PRICES AND STOP THEM FROM SELLING THEM IMMEDIATELY. FRANKLY, THIS ISSUE IS THE SAME AS VW WITH TDI ENGINES EXCEPT THAT GM IS NOT COVERING IT UP AND FEDS ARE NOT FORCING THE HAND. HELP PROTECT THE MONEY AND LIVES OF US CITIZENS. THERE HAVE BEEN NUMEROUS COMPLAINTS!
I CONSTANTLY HAVE TO TURN THE STEERING WHEEL (ADJUSTING) FROM SIDE TO SIDE IN ORDER TO MAINTAIN A STRAIGHT DIRECTION, EVEN WHEN THE ROAD IS STRAIGHT. IT IS ESPECIALLY NECESSARY WHEN DRIVING ON HIGHWAYS. THE ONLY TIME I DON'T HAVE TO CONSTANTLY CORRECT THE STEERING IS WHEN THERE IS A CONSTANT SIDE WIND FROM ONE SIDE. IT IS AS IF I'M DRIVING A HIGH MILEAGE VEHICLE WITH WORN STEERING COMPONENTS. THE ISSUE HAS PERSISTED FROM DAY ONE WHEN THE VEHICLE WAS BOUGHT NEW. THIS IS MY FOURTH SUBURBAN, AND THE FIRST TIME I HAVE THIS ISSUE. I HAVE BEEN INFORMED THAT THE FIRST THREE SUBURBAN'S HAD HYDRAULIC P/S; AND THAT THIS SUBURBAN HAS ELECTRONIC P/S. I HAVE COMPLAINED TO THE DEALERSHIP MULTIPLE TIMES, AND BEEN TOLD THERE IS NOTHING THEY CAN DO ABOUT IT. I HAVE ALSO REPORTED IT TO GM UNDER CASE NUMBER 8-3065886402.
WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM GM ON HOW TO ADDRESS THE ISSUE.
2016 CHEVROLET SUBURBAN THE ROOF IS COMING LOSE FORM THE ROOF BOWS. THERE IS A BAD VIBRATION THROUGHOUT THE WHOLE VEHICLE CAUSING IT TO WONDER THE ROAD. THERE IS A WIND BUFFERING NOISE IN THE VEHICLE THAT IS CAUSING ME SEVERE HEADACHES AND EARS TO POP. IT IS ALSO AFFECTING MY CHILDREN AS THEY CRY MORE THAN NORMAL WHEN WE GO FOR RIDES IN THIS VEHICLE. THE WIND BUFFERING NOISE IS AFFECTING MY HEALTH AND WELL BEING. THE REAR END IS MAKING NOISE IN MY VEHICLE. MY DASH IS RATTLING EXTREMELY BAD AND A PIECE FELL OUT OF THE BOTTOM OF THE DASH AND HIT MY 2 YEAR OLD DAUGHTER ON THE HEAD AS SHE WAS LAYING IN THE FLOORBOARD WHILE PARKED AT A SOFTBALL PRACTICE. THE PIECE THAT FELL OUT AND HIT HER ON THE HEAD DID NOT EVEN BELONG IN THE DASH TO BEGIN WITH. THE VEHICLE FEELS LIKE ALL FOUR TIRES ARE OUT OF BALANCE. THE DOOR PANELING IS COMING LOOSE FROM THE DOOR AND THE DOOR MAKES A SQUEAKING AND POPPING NOISE WHEN IT OPENS AND CLOSES. ALL OF THESE PROBLEMS ARE WELL KNOWN PROBLEMS AND GM IS DOING NOTHING TO REPAIR THE ISSUES THAT IS WORKING. ALSO, THE RUNNING BOARDS (POWER DEPLOYABLE) RATTLE REAL BAD FROM THE LIGHT THAT IS IN THE BOTTOM OF THEM. OH, THIS DOES NOT INCLUDE THE ELECTRICAL ISSUES THIS VEHICLE IS HAVING. THE BACK LIFT GATES SOUNDS LIKE IT IS ABOUT TO CAVE THE VEHICLE IN WHEN IT SHUTS. IT SHAKES THE WHOLE VEHICLE AND IT SHOULD NOT DO THAT.
I AM REPORTING A SEVERE AND RECURRING SAFETY DEFECT WHERE MY VEHICLE SUFFERS A COMPLETE LOSS OF ELECTRICAL AND ENGINE POWER WHILE IN MOTION. THIS HAPPENS WITHOUT WARNING AT VARIOUS SPEEDS AND DURING VARIOUS MANEUVERS, INCLUDING MAKING TURNS AND DRIVING STRAIGHT. THIS HAS HAPPENED OVER 500 TIMES SINCE THE 3 YEARS I HAVE HAD IT. I HAVE NOT FELT SAFE IN THE VEHICLE FOR A LONG TIME AND WHEN I HAVE TAKEN IT TO HAVE IT CHECKED NO ONE COULD TELL ME ANYTHING BECAUSE IT WAS NOT HAPPENING AT THE MOMENT. WHEN THE VEHICLE DIES IT COMES BACK TO LIFE ON IT'S OWN BUT THE TIMING IS NOT PRECISE AS TO WHEN IT HAPPENS. THE UNPREDICTABILITY OF THESE POWER FAILURES CREATES AN IMMINENT RISK OF A HIGH SPEED COLLISION OR BEING STRANDED IN A DANGEROUS INTERSECTION. I CAN'T EVEN SELL IT TO SOMEONE IN GOOD CONSCIOUS KNOWING IT HAS THESE SERIOUS ISSUES. NOT SURE I AM DOING EVERYTHING OR CONTACTING WHO ALL I NEED TO ABOUT THIS SITUATION BUT THIS IS A START