2017 Chevrolet Suburban Complaint Log

TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A VIBRATION IN THE BRAKE PEDAL AND IT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE VEHICLE TOOK A LONG TIME TO STOP. THE VEHICLE WAS TAKEN TO BOB MCCOSH CHEVROLET BUICK GMC CADILLAC (1 BUSINESS LOOP 70 W, COLUMBIA, MO 65203, (573) 442-6156), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5584337574. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

WHILE DRIVING NORMALLY ON THE HIGHWAY THERE APPEARED TO BE A HARD SHIFT BETWEEN FIRST AND SECOND GEAR AND WHEN SECOND GEAR DID KICK IN, THERE WAS A SUDDEN JERK. ALREADY HAVING MADE AN APPOINTMENT WITH THE DEALERSHIP THE NEXT DAY, THAT MORNING A WHIRLING SOUND APPEARED EACH TIME THE ACCELERATION PEDAL WAS PRESSED. WHEN WE GOT THE VEHICLE TO THE DEALERSHIP, THEY RAN A DIAGNOSTIC AND IT CAME BACK CLEAR. I ALSO PAY FOR ON STAR, AND THEY PROVIDE ME WITH REGULAR DIAGNOSTIC REPORTS, WHICH NEVER INDICATED A PROBLEM AND THE CHECK ENGINE LIGHT NEVER CAME ON. THE VEHICLE APPEARED FINE ON PAPER BUT WITH A TEST RUN, THE DEALERSHIP WAS ABLE TO SEE THE PROBLEM AND TOLD US WE NEEDED A NEW TRANSMISSION. A MECHANIC TOOK OUR OLD TRANSMISSION APART AND SAID THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND WHEN IT WENT UP IT SENT SHRAPNEL INTO THE PUMPS AND DESTROYED THE TRANSMISSION. THIS SEEMS TO BE A COMMON PROBLEM WITH CERTAIN GM TRUCKS

AIR CONDITIONING STOPPED WORKING. LEAK FROM CONDENSER EXCACTLY AS PICTURED IN TSB COVERING SUBURBAN ESCALADE AND YUKON'S. GM STATES MY SUBURBAN WASN'T IDENTIFIED AS HAVING THE ISSUE. INSPECTION REVEAVELS IDENTICAL PROBLEMS WITH DEFECTIVE CONDENSER AS NOTED IN THEIR TSB.

TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHICH WAS SERVICED AT BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901). MONTHS LATER, WHILE HIS WIFE WAS AT A STOP LIGHT, SHE EASED OFF THE BRAKE PEDAL TO INCH FORWARD AND AS SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL AGAIN, IT VIBRATED AND THE BRAKES FAILED TO ENGAGE WITHOUT WARNING. THE CONTACT'S WIFE HIT THE VEHICLE IN FRONT OF HER AT APPROXIMATELY 5 MPH. A POLICE WAS REPORT WAS FILED AND THE OTHER DRIVER HAD REPORTED UNKNOWN INJURIES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT CONTACT THEY HAD UPDATED THE ELECTRONIC CONTROL MODULE; THEY OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING WITH MY SON AS A PASSENGER.I PULLED UP TO A RED LIGHT AT VERY LOW SPEED FROM A HIGH SCHOOL PARKING LOT. IT WAS A RED LIGHT. 1ST CAR MAKING A LEFT.I CAME TO A COMPLETE STOP BEFORE THE CROSSWALK.AFTER BEING STOPPEF FOR OVER A MINUTE,I BEGAN TO RELEASE THE BRAKE PEDAL. AS I RELEASED THE BRAKE SLIGHTLY THE BRAKE PEDAL GOT VERY STIFF AND THE CAR STARTED TO SHAKE. NO EMERGENCY STOP/LIGHTS/SEAT VIBRATE OR ABS SYSTEMS WERE ACTIVATED. AS THE CAR CREPT PAST THE CROSSWALK WITH THE BRAKE BEING DEPRESSED FULLY, SHAKING VIOLENTLY. THE VEHICLE ENDED UP 5-8 FEET FURTHER THAN WHEN I HAD STOPPED PRIOR. I NEVER RELEASED THE BRAKE ENOUGH TO EVEN MOVE. AFTER THE CAR STOPPED SHAKING MY SON HAD LOOKED AT ME AND VERY SCARED ASKED IF IT WAS AN EARTHQUAKE. I SAID NO THE CAR HAD NOT STOPPED. HE SAID TO ME WOW THAT WAS THE SAME FEELING FROM WHEN OUR VEHICLES BRAKES FAILED ONCE BEFORE AND PLOWED INTO THE VEHICLE IN FRONT OF US WHILE MY WIFE WAS DRIVING. MY SON WAS THERE FOR BOTH INCIDENTS BUT MY WIFE AND I WERE SEPARATE DRIVES FOR BOTH INSTANCES. I THEN TESTED THE BRAKES TO BE OPERATIONAL AND CONTINUED HOME. I BROUGHT THE VEHICLE TO PARADISE CHEVROLET AT THE FIRST APPOINTMENT THEY HAD AVAILABLE EVEN AFTER I STATED IT WAS A SAFETY EMERGENCY ON A VEHICLE THAT HAD HAD BRAKE FAILURES IN THE PAST. AFTER THE FIRST TIME THEY REPLACED THE VACUUM PUMP DUE TO FAILURE CAUSING A TRAFFIC COLLISION WITH INJURIES. CHEVROLET INSPECTED THE VEHICLE ONLY TO FIND THAT THIS TIME THE VACUUM PUMP WAS WITHIN PARAMETERS AND BRAKES WORK SUFFICIENTLY AFTER THE VACUUM UPDATE FROM A YEAR AGO.I AM NOW DRIVING THE SAME VEHICLE BASED ON THE INSPECTION FROM LOCAL CHEVROLET DEALER.I DO NOT FEEL SAFE IN THIS VEHICLE AFTER THE VACUUM PUMP BEING REPLACED 2 TIMES DUE TO FAILURE AND A THIRD TIME WITH A FAILURE AND NO PROPER REPLACEMENT.MY FAMILY IS IN DANGER AND SO ARE OTHER DRIVERS ON THE ROAD.

I WAS AT THE TOP OF A BOAT RAMP BEGINNING TO BACK UP IN ORDER TO LAUNCH OUR BOAT WHEN THE BRAKE PEDAL FELT HARD AS A ROCK, IT WOULD NOT PRESS DOWN. QUICKLY, I SHIFTED INTO DRIVE AND MOVED SLOWLY TO LEVEL GROUND. THE BRAKE PEDAL REMAINED HARD, BUT STOPPED WHEN EXERTING TREMENDOUS PRESSURE, AKA "STANDING ON THE BREAK." I HAD THE VEHICLE TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR. THE PROBLEM WAS A FAILED BRAKE ASSIST VACUUM PUMP. APPARENTLY, THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS VERY PROBLEM.

BRAKE PEDAL BECAME VERY HARD TO PRESS AND WOULDNT STOP THE VEHICLE, NEARLY CAUSING AN ACCIDENT. THE SERVICE BRAKE ASSIST LIGHT CAME ON. I HAD THE CODE PULLED BY A LOCAL GARAGE. THE CODE SAID THE BRAKE VACUUM PUMP HAD FAILED. VEHICLE ON HAS 60000 MILES.

WHEN DRIVING ON HIGHWAY AND WHEN TO APPLY BRAKE PEDAL WAS HARD AND DIDN'T RESPOND I HAD TO SLOWLY PULL TO THE SIDE AND THE CAR FINALLY BRAKES AFTER I LITERALLY HAD TO STAND ON BRAKE PEDAL . NO WARNING LIGHTS BRAKE PEDAL EXTREMELY HARD

I HAVE HAD AN ISSUE TWICE WITH MY 2017 SUBURBAN PREMIER 40K MILES WHILE AT THE BOAT RAMP WHERE THE BRAKE PEDAL GIVES OUT A BIT AND I HAVE HAD TO PUMP THE PEDAL DOWN HARD THEN APPLY THE EMERGENCY BRAKE AS A BACKUP. I HAVE A SMALL BOAT WHICH IS WHY I AM CONCERNED IT MAY BE A BRAKE MALFUNCTION. HAVEN'T HAD AN ISSUE WHILE ON THE ROAD YET BUT BOTH TIMES IN AN INCLINE BOAT RAMP. AFTER READING SEVERAL SIMILAR ISSUES LIKE MINE ON THE WEB I WILL BE CALLING GM CUSTOMERS SERVICE AND HAVING MY BRAKE SYSTEM CHECKED AGAIN.

TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED. THE GEAR SHIFT LEVER WAS PLACED IN THE PARK POSITION AND THE VEHICLE WAS TURNED OFF AND BACK ON. THE VEHICLE WAS TAKEN TO DAN VADEN BRUNSWICK LOCATED AT 121 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 292-4089, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 36,000.

VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX

WE BOUGHT THIS VEHICLE AND IMMEDIATELY HAD ISSUES WITH THE BRAKES. WHEN YOU TRY AND PUMP THE BRAKES AT A SLOW RATE, THE BRAKES HARDEN UP AND HAS ALMOST CAUSED SEVERAL ACCIDENTS. WE CALLED THE DEALERSHIP AND THEY SAID IT WAS SOMETHING WE HAD TO FIX ON OUR OWN AND THERE WAS NO RECALL. LOOKS LIKE THIS IS VERY COMMON IN THESE CARS AND YOU NEED TO BE AWARE. THIS IS AN EXPENSIVE MAINTENANCE THAT HAS TO BE FIXED.

AIR CONDITIONER FAILURE. LEAK CAUSING ALL REFRIGERANT TO LEAK OUT. APPARENTLY, THIS IS A COMMON PROBLEM FOR THIS MODEL AND YEAR. CAR HAS 49K MILES AND IS OUT OF WARRANTY ON MILES EVEN THOUGH IT IS LESS THAN 3 YEARS OLD. JUST LEAKED OUT RAPIDLY. BLOWING HOT AIR. NOT REALLY DRIVEABLE WITH 3 CHILDREN.

I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNER'S MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE. THANKS, [XXX]. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE.**THANKS, [XXXX] ## VIN FAILED ## , ## *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *AS

ON MARCH 21, 2019 I WAS IN AN AUTOMOBILE ACCIDENT DUE TO BRAKE ISSUES. I WAS AT A RED LIGHT IN THE LEFT TURN LANE AROUND THE CORNER FROM MY HOUSE. THERE WERE 3 OR 4 CARS IN FRONT OF ME TO TURN LEFT. LIGHT TURNED GREEN, EVERYONE PROCEEDED. THE CAR IN FRONT OF ME PASSED THE CROSS WALK AT THE INTERSECTION, SHE SLAMMED ON HER BRAKES AND DECIDED NOT TO PROCEED. I SAW HER MAKING A SUDDEN STOP, I STEPPED ON THE BRAKE. SINCE WE WEREN'T GOING VERY FAST, MY EXPECTATION WAS FOR MY CAR TO STOP. I FOUND THAT THE BRAKE PEDAL SEEMED TO BE MORE DIFFICULT TO PUSH. INSTEAD THE HARDER I PRESSED ON THE BRAKE THE MORE I REALIZED I WAS ABOUT TO HIT THE CAR IN FRONT OF ME. AT THAT POINT I FELT LIKE I HAD TO SLAM ON MY BRAKES. THINGS WERE HAPPENING SO FAST. AFTER MY VEHICLE BUMPED THE CAR IN FRONT OF ME, I ASKED THE GIRL TO PULL OFF THE ROAD SO WE WOULDN'T BLOCK TRAFFIC. I CALLED THE POLICE TO COME OUT TO TAKE A REPORT. SHE STATED THAT HER VEHICLE ALREADY HAD A HOLE IN THE BUMPER SO MY VEHICLE DIDN'T DO MUCH DAMAGE TO HER CAR. WE BOTH HAD OUR VEHICLES REPAIRED. SOMETIME IN EARLY TO MID MAY I RECEIVED A GENERIC LETTER FROM GM (DATED APRIL 2019) DISCUSSING THE FACT THAT THERE MAY BE A CONDITION WITH THE 2017 SUBURBAN MAY HAVE A CONDITION WHERE CUSTOMERS MAY EXPERIENCED INCREASED BRAKE PEDAL EFFORT. I CONTACT GM AFTER STUDYING UP ON THIS ISSUE AND FILED A COMPLAINT. I RECD A CASE #. SOMETIME LATER HE CONTACTED ME SAYING MY CASE HAD BEEN MOVED TO ANOTHER AREA. NEVER HEARD FROM ANYONE CALLED THEM ON JUNE 18. WAITED FOR ANOTHER CALL. FINALLY HEARD CASE WAS BEING MOVED TO ANOTHER AREA AND WAS TOLD IT COULD TAKE 30 DAYS OR MORE. I SUPPLIED ALL THEY ASKED FOR. THEY SENT SOMEONE OUT TO RETRIEVE DATA. WAITED AND WAITED. AFTER MUCH EFFORT RECEIVED AN EMAIL SAYING THAT THE ACCIDENT OCCURRED 5 MONTHS AGO & THE CONDITION MAY NOT HAVE BEEN PRESENT AT THAT TIME AND DECLINED TO ASSIST

This vehicle is unsafe as there appears to be a problem with fuel injectors which causes a sudden burst when stopping and a accelerates too quuckly when taking off both problems almost caused an accident. This has been happening since the vehicle was almost brand new. I have already taken to Chevy and they admit there is a problem

WHILE PUMPING BRAKES THE BRAKES AT LOW RATES OF SPEED THE PEDAL WOULD GET VERY HARD OR LOCK UP AND THE VEHICLE WOULD NOT STOP AND WOULD ROLL FORWARD ALMOST CAUSING ACCIDENT. I WAS ABLE TO IMMEDIATELY RECREATE THE EVENT SO I DROVE STRAIGHT TO CHEVY DEALER WHERE IT WAS DIAGNOSED AS INTERNAL FAILURE OF THE BRAKING VACUUM PUMP. I HAVE NEVER IN ANY OTHER VEHICLE HAD THAT ISSUE AND THIS CAR WAS BOUGHT BRAND NEW SO I BELIEVE IT SHOULD NOT BE HAVING THAT ISSUE AT JUST 2 YEARS OLD. THIS WAS ALSO NOT A CHEAP FIX AND AM FRUSTRATED THAT IT HAS BEEN REPORTED AS COMMON AMONG CHEVY CARS RECENTLY. THESE VACUUM PUMPS ARE OVER AND OVER AGAIN MALFUNCTIONING FOR CHEVY OWNERS AND NEEDS TO BE RECALLED IT SEEMS TO AVOID ACCIDENTS AND UNNECESSARY DAMAGE

HI I?M NOT SURE IF THIS WILL EVER BE READ BUT THIS WEEK WHILE TRAVELING ACROSS THE US (IN A BLIZZARD) IN MY 2017 CHEVY SUBURBAN THE VACUUM PUMP ON MY BRAKE ASSIST WENT OUT AND LEFT ME WITH VERY LITTLE BRAKES I WAS LUCKILY ENOUGH TO GET IT TO A DEALERSHIP WHERE THEY REPLACED THE VACUUM PUMP ALONG WITH THE BELT THAT BROKEN BECAUSE OF IT. THEY DID SAY IT WAS A BAD DESIGN AND WOULD MOST LIKELY GO OUT AGAIN. I HAVE 4 CHILDREN WHO ARE IN THE CAR WITH ME AT ALL TIMES. I LOOKED ONLINE AND THERE IS NOT A RECALL FOR MY VEHICLE YET BUT I READ THAT OTHER PEOPLE ARE HAVING THE SAME ISSUES I SAVED MY RECEIPTS AND I AM HONESTLY SCARED TO CONTINUE TO DRIVE MY FAMILY AROUND IN MY CAR. I HOPE TO GET SOME KIND OF A REPLY WITH SOME DIRECTION TO TAKE TO GET THIS FIXED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

BOTTOM LINE INJECTORS! HAVE HAD THIS CAR FOR LESS THAN A YEAR AND REPLACED AC CONDENSER, BACK UP CAMERA, WHOLE FUEL SYSTEM DROPPED OUT BC OF CODES, FULL TUNE UP, WIRES, PLUGS XS 2, STILL HAD MISFIRES, ROUGH IDLE CODES FINALLY AFTER 2000$ FIX AND OUT OF WARRANTY FIXED THE PROBLEM! MIGHT LOOK NICE BUT WILL NEVER BUY AGAIN!

TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE VACUUM HOSE SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REVIEW THE CONTACT'S CASE AND GET BACK WITH HER. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.

ROUGH IDLE FOR A COUPLE OF WEEKS THEN CHECK ENGINE LIGHT AND SERVICE TRACTION CONTROL LIGHT CAME ON. COULD NOT GEAR DOWN WITHOUT JERKING. TOOK TO DEALERSHIP AND THE CORRECTED THE PROBLEM. THREE DAYS LATER ROUGH IDLING AGAIN.

FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE

TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES FAILED TO OPERATE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CHEVROLET OF TURNERSVILLE, 3400 NJ-42, TURNERSVILLE, NJ 08012) WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.

Persistent SERVICE TRAILER BRAKE SYSTEM warning indicator. Warning constantly sounds. Vehicle cannot be driven safely due to the sound and vehicle is unable to tow. I have spent thousands of dollars to correct the issue (replaced transmission and other elements) at the recommendation of the dealership service department. Issue is still unresolved.

BRAKES HARD TO STOP WHEN TRYING TO PARK CAR. FEELS AS IF BRAKES NOT WORKING PROPERLY AND CAR SLOWLY MOVING FORWARD OR BACKWARD WHEN IN REVERSE

HAD A FLAT TIRE ON MY LIGHT DUTY TRUCK EQUIPPED WITH TRAILERING CAPABILITY. TRUCK SPARE TIRE IS RATED FOR TEMPORARY USE ONLY AND SLIGHTLY SMALLER THAN THE TIRES ON THE TRUCK. IF THE TEMPORARY USE TIRE IS ON THE FRONT AXLE WHILE TOWING A TRAILER AT A SPEED IF 55MPH IS IT SAFE IN AN EMERGENCY BRAKING SITUATION ? IS THE MAJORITY OF WEIGHT NOW ON THE FRONT AXLE? GM TOLD ME THE SPARE IS 17 1/2' THE REGULAR TIRES ARE 18' THE OWNERS MANUAL ALERT THE OWNER NOT TO USE 4WD BECAUSE OF A SMALLER TIRE. IS IT SAFE ? HAD TIRE FIXED AND WENT TO COSTCO AND PURCHASED A NEW FULL SIZE TIRE TO REPLACE THE REPAIRED ONE.

WE WERE IN MOTION AND THE CAR SUDDENLY DIED COMPLETELY. WE WERE LATER TO LEARN THAT THE BODY CONTROL MODULE (BCM) HAD SHORTED OUT. WE LEASED THE CAR BRAND NEW AND HAD ONLY HAD IT FOR THREE MONTHS WHEN THIS OCCURRED. THANKFULLY WE WERE NOT IN A BUSY ROAD WHEN IT HAPPENED, OTHERWISE WE COULD HAVE BEEN KILLED. ON TOP OF THIS, THE CHEVROLET DEALERSHIP TO WHERE THE VEHICLE WAS TOWED TOLD US THAT IT WAS NOT COVERED UNDER WARRANTY AND REQUIRED US TO PAY TO REPLACE THE BCM (INITIALLY THEY QUOTED AROUND $700, BUT THEN AFTER WE COMPLAINED, THEY SAID THEY'LL "SPLIT IT WITH US" AND REDUCED IT TO AROUND $350).

WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES. THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED.. THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.

WHEN THE VEHICLE IS PUT INTO REVERSE, THE REAR BACK-UP CAMERA COMES ON. THE DISPLAY OF THE CAMERA IS EXTREMELY TOO BRIGHT, AND MAKES IT DIFFICULT TO BACK UP PROPERLY WITH A GLARING LIGHT IN YOUR FACE. THERE IS CURRENTLY NOT AN OPTION TO DECREASE THE BRIGHTNESS OF THE CAMERA. I HAVE CONTACTED THE CHEVROLET DEALERSHIP IN PERSON AND THE CHEVROLET CORPORATION BY CHAT AND BY PHONE. EACH TIME, NO OPTIONS WERE PROVIDED TO ASSIST WITH THE ISSUE. WHEN I CONTACTED THE CHEVROLET CORPORATION, I WAS TOLD TO CONTACT THE NHTSA IF I FELT THAT THERE WAS AN ISSUE. I FEEL THAT THE BRIGHT DISPLAY OF THE REAR BACK-UP CAMERA COULD POTENTIALLY BE A SAFETY ISSUE, SINCE IT IMPEDES THE DRIVER'S ABILITY TO SEE CLEARLY WITH THE SIDE VIEW MIRRORS. THIS ISSUE HAS OCCURRED SEVERAL TIMES.

POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE. VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17. TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.

PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY). WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017. WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.

ON THE INTERSTATE THERE WAS A LINE OF MOTORCYCLES OF AT LEAST 50. AHEAD AND BEHIND THEM WERE A FEW OF THE NEWER SUBURBANS AND TAHOES BY CHEVY/GMC. I DIDNT HAVE ISSUES WITH THE LINE AND DELAY. I HAD AN ISSUE WITH THEIR HAZZARDS/EMERGENCY LIGHTS BLINKING. WHEN THOSE VEHICLES HAVE THEIR HAZARD LIGHTS BLINKING, THE BRAKE LIGHTS DO NOT WORK WHEN THEY ARE PRESSING ON THE BRAKES!!!! SO IT IS AN EXTREME SAFETY HAZARD FOR OTHER DRIVERS WHEN THE BRAKE LIGHTS DO NOT WORK WHEN THE HAZARD LIGHTS ARE ON AND BLINKING.