NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Chevrolet Tahoe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE DRIVING INSTRUMENTAL PANEL DIDN'T WORK PROPERLY. DEALER HAS BEEN NOTIFIED. PLEASE FEEL FREE TO ADD ADDITIONAL INFORMATION. *AK
COMPLETE TREAD SEPARATION FROM SIDEWALK ON THE EXTERIOR PORTION OF TIRE WITH NO APPARENT DAMAGE FROM A CONTRIBUTING FACTOR.*AK
WHILE DRIVING ON HIGHWAY (I-70 SB) MY LEFT FRONT TIRE SUDDENLY WENT FLAT. INITIALLY IT FELT LIKE I WAS TRAVELING OVER A SERIED OF MINATURE BUMPS, THIS LASTED APPROXIMATELY 30 SECONDS, THEN THE STEERING BECAME DIFFICULT/SLOPPY: AT THAT POINT I WAS MADE MY WAY TO THE SHOULDER OF THE ROAD, FORTUNATELY I HAD ROOM TO GET OVER AT AN EASY PACE WITHOUT HAVING TO VEER SHARPLY, I GRADUALLY MADE IT TO THE SHOULDER. AS I NEARED THE SHOULDER I SENSED THE TIRE WAS NO LONGER BETWEEN THE RIM AND THE ROAD. I WAS ABLE TO STOP WITHIN APPROXIMATELY 10 SECONDS OF THAT SENSATION. AFTER STOPPING I IMMEDIATELY EXITED THE VEHICLE AND INSPECTED THE TIRE. I FOUND THE LEFT FRONT TIRE TO BE COMPLETELY RUINED. THE ENTIRE SIDEWALL (OUTER SIDEWALL) WAS DETACHED FROM THE TREAD. IT LOOKED AS IF SOMEONE TOOK A SAWSALL AND CUT THE ENTIRE PERIMETER OF THE SIDEWALL. LUCKILY TWO WEST CHESTER POLICE OFFICERS DISCOVERED MY SITUATION AND PROVIDED WARNING LIGHTS TO ALERT TRAFFIC, WHILE I CHANGED THE TIRE AND SPARE. THIS ALL HAPPENED ON08/01/2002 AT APPROXIMATELY 5:00AM. MY FATHER AND 13 Y/O SON WERE WITH ME. I WENT TO SCHMITT HUELSMAN AUTO MALL (WHERE I PURCHASED THE TAHOE) AND I ASKED TO HAVE ALL TIRES REPLACED, REQUESTING A DIFFERENT BRAND. THE SERVICE MANAGER WAS NOT AUTHORIZED TO DO THIS. FOR NOW HE IS GOING TO REPLACE THE DEFECTIVE TIRE WITH THE SAME BRAND. I PREFER NOT TO HAVE THIS SAME BRAND. I HAVE ABSOLUTELY NO CONFIDENCE IN THIS BRAND OF TIRE. AT THIS TIME THE DEALER IS IN POSSESSION OF THE DEFECTIVE TIRE.*AK
WHILE TRAVELING ON HIGHWAY THERE IS OIL FLUID LEAKING FROM UNDERNEATH THE VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
SEAT BELT LOCKED IN PLACE AND FAILS TO EXTENT OR RETRACT, RENDERING IT UNUSEABLE FOR PASSENGERS.*AK
TL*THE CONTACT OWNS A 2002 CHEVROLET TAHOE. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON FOUR OCCASIONS. WHILE DRIVING 10 MPH, THE ABS ACTIVATES UNEXPECTEDLY. THE RISK OF A SERIOUS CRASH OR INJURY WAS INCREASED. THE VEHICLE WAS REPAIRED TWICE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK). IN ADDITION, THE WHEEL SPEED SENSOR WAS REPLACED. ALL OF THE REMEDIES HAVE BEEN INSUFFICIENT TO DATE. THE MANUFACTURER DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 108,000.
WHEN PRESSING ON THE BRAKES FRONT END WILL GO TO THE RIGHT AND BACK WILL GO TO THE LEFT. THIS COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
VEHICLE WOULD WANDER ACROSS THE ROAD WHILE DRIVING AT MULTIPLE SPEEDS AND GOT MORE SEVERE AT HIGHER SPEED. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, PROBLEM REOCCURRING. *AK CONSUMER STATES THAT THE STEERING WHEEL IS NOT CENTERED, THIS IS CAUSING TIRES TO FEATHER, DEALERSHIP HAS ALIGNED THE FRONT END ON TWO OCCASIONS, HOWEVER THE PROBLEM STILL EXISTS. *SLC
STEERING COLUMN IS NOT CENTERED PROPERLY WITHIN VEHICLE, AIR BAG DEPLOYMENT MAY CAUSE SEVERE INJURY. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AND/OR BRAKING, STEERING WHEEL WILL PULL TO THE LEFT. WHEN BRAKING, STEERING PULLLED SHARPLY TO THE LEFT, RESULTING IN VEHICLE SPINNING OUT TWICE.*AK DEALER FOUND CASTER AND CAMBER OUT OF ALIGNMENT AND PERFORMED ALIGNMENT. *TT
AT 60+ MPH, THE POWER STEERING FEELS UNSTABLE. THIS MAY BE A FAILURE IN THE VARIABLE ASSIST SYSTEM ALTHOUGH DEALER WAS CONFUSED IF TAHOW STILL HAD THIS SYSTEM. IT MAY BE FRONT SUSPENSION INSTABILITY. VEHICLE HANDLES VERY WELL AT LOWER SPEEDS BUT OVER 60, IT WANDERS AND THE STEERING FEELS LIKE IT WILL OVERCOMPENSATE OR OVERSTEER. UNKNOWN IF THE TAHOE STILL HAS A VARIABLE POWER ASSIST STEERING. I WOULD LIKE TO SPEAK TO A CHEVROLET REPRESENTATIVE THAT CAN PROVIDE THIS INFORMATION AND ASSISTANCE.*AK
ON TWO OCCASIONS THE FRONT AIR BAGS FAILED TO DEPLOY UPON FRONT IMPACT. THE VEHCILE WAS INSPECTED BY A CRASH INVESTIGATOR WHO TOLD THE CONSUMER THAT THE VEHICLE OPERATED AS DESIGNED. *NLM
DUE TO A FAULTY RUBBER GASKET THE RIGHT WINDOW COMES OUT OF THE TRACK INTERMITTENTLY WHEN RAISED WITH THE ELECTRIC MOTOR, THE DEALER CANOT DUPLICATE THE PROBLEM. NLM
ENGINE KNOCKS, CHEVY WILL NOT REPAIR OR REPLACE. *AK
VEHICLE WAS GOING 35MPH WHEN CHIMES/ REDUCED SPEED LIGHT, AND ENGINE LIGHT INDICATOR ILLUMINATED. VEHICLE SLOWED DOWN WHILE ACCELERATOR PEDAL WAS STILL PRESSED DOWN. VEHICLE WAS LOSING POWER, AND NOT RESPONDING TO SPEED UP. EVENTUALLY, VEHICLE ROLLED TO A STOP AND STALLED. VEHICLE EXPERIENCED THE SAME PROBLEM ON 3RD OF JUNE, BUT HAD PROGRESSED. DEALER WAS CONTACTED, AND THROTTLE WAS DETERMINED THE CAUSE OF THE PROBLEM. PLEAE PROVIDE MORE INFORMATION. *AK
WHILE DRIVING RIGHT REAR TIRE SEPARATED FROM SIDEWALL WHICH TORE TIRE FROM RIM, DAMAGING RIM. DEALER CONTACTED. ORIGINAL EQUIPMENT FOR A 2002, CHEVROLET, TAHOE, WILDERNESS LE TIRE SIZE P26570R16. *AKCONSUMER'S FIRST INDICATION SOMETHING WAS WRONG WAS A PRONOUNCED VIBRATION FELT IN THE STEERING. *JG
PASSENGER SEAT BELT WOULD CONTINUE TO TIGHTEN ON PASSENGER WHILE DRIVING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
I'VE TAKEN MY CHEVY TAHOE IN A NUMBER OF TIMSE FOR A KNOCKING NOISE COMING FROM THE STEERING COLUMN AREA. THEY WOULD LUBE IT UP AND SEND ME ON MY WAY. I THINK IT'S WRONG AND SOMETHING SHOULD BE DONE ABOUT IT THEY ARE AWARE THAT THERE IS A PROBLEM WITH THIS BUT THEY EXCEPT KNOW RESPONSIBILITY. WHEN IS THERE GOING TO BE A RECALL ON THIS ,WHEN SOMEONE GET KILLED! THIS IS THE DATE ABOUT WHEN I FIRST TOOK IT IN 04/10/02 ONLY A FEW MONTHS AFTER I BOUGHT THE TRUCK CASH. *JB
TRANSMISSION TAKES 30 SECONDS TO SHIFT TO SECOND GEAR. VEHICLE HAS BEEN TAKEN TO DEALER TWICE, CANNOT REMEDY THE PROBLEM.*AK AFTER THE SECOND ATTEMPT, THE TRANSMISSION WAS REPLACED. THE VEHICLE STILL MAKES NOISES AS IF THE TRANSMISSION WAS NOT ADJUSTED CORRECTLY. THE VEHICLE ALSO DOESN'T RUN THE SAME. IT FEELS AS IF THE VEHICLE LOSES POWER. THERE IS A SCRAPING NOISE THAT IS HEARD FROM THE REAR WHEELS. THE BRAKES WERE REPLACED AND THE ROTORS DEGLAZED. *JG
MIRROR VIBRATES ECCESSIVELY, PREVENTING ABILITY TO VIEW OTHER VEHICLES SAFELY. DIFFICULT TO JUDGE DISTANCE DURING NIGHT TIME HOURS. DEALER REPLACED TWICE STILL HAVING PROBLEMS, REFUSED TO REPLACE AGAIN!. *AK
WHILE DRIVING, APPLIED BRAKES AND WITHOUT WARNING ALL FOUR WHEELS LOCKED UP, RESULTING IN VEHICLE SKIDDING OUT OF CONTROL, THIS MALFUNCTION WAS NOT SERVICED BY DEALER. *AK THE DEALER REFUSED TO SERVICE VEHICLE. THEY TOOK THE WHEELS OFF AND TOOK PICTURES OF THE BRAKES, THE CHASSIS, UNDER CARRIAGE AND THE SPEEDOMETER. THE PICTURES WERE SENT TO THE FACTORY FOR EVALUATION. THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE HAS EXPERIENCED PROBLEMS WITH THE BRAKING ON FOUR DIFFERENT OCCASIONS DRIVEN BY DIFFERENT PEOPLE. GM REFUSES TO ACKNOWLEDGE THAT THERE IS SOMETHING WRONG WITH THE BRAKE SYSTEM ON THIS VEHICLE. *JG
AUTORIDE SYSTEM CAUSING SEVERE VEHICLE INSTABILITIES, UNSAFE CHARACTERISTICS. WILL CAUSE ACCIDENT. VEHICLE IS UNSTABLE AND I AM AFRAID TO DRIVE IT. OPERATION OF AUTORIDE CAUSES VEHICLE TO WANDER AND WOBBLE OFF TRACK.*AK
SEATBELT ON PASSENGER'S SIDE LOCKS UP WHERE IT CANNOT BE USED. THIS HAPPENS INTERMITTENTLY. TOOK VEHICLE TO DEALER, AND DEALER REPLACED SEAT BELT. BUT PROBLEM STILL EXISTS. *AK CONSUMER STATES THE SEAT BELT WOULD NOT COME OUT OF RETRACTOR AT ALL AND ALSO THE SEAT BELT LOCKED AGAINST THE SEAT. *YH
SIDEWALL BLOWOUT IN FACTORY EQUIPTED FIRESTONE TIRE ON CHEVY TAHOE
A BLISTER IS FORMING ON THE SIDEWALL OF THE FRONT/RIGHT FIRESTONE TIRE, SIZE: P265/70R16, DOT: UNKNOWN. TIRE HAS APPROXIMATELY 300 MILES ON IT, AND IS ORIGINAL EQUIPMENT ON 2002, CHEVROLET TRUCK, TAHOE.*AK CONSUMER STATED THE DOT# 8X72WL24301, THE DEALER REPLACED ALL 5 TIRES.*SLC
CHEVROLET HAS 3 OTHER CASES OPEN THAT HAVE NOT BEEN RESOLVED. WHEN APPLYING THE BRAKES HARD TO STOP SUDDENLY THE VEHICLE PULLS HARD TO THE RIGHT. THE DEALERSHIP HAS TRIED TIRES, BRAKE PADS, ROTORS ETC.. IT APPEARS ALL NEW TAHOES DO THIS AS I DROVE ANOTHER BRAND NEW ONE AND IT DOES THE SAME THING. THE SERVICE MANAGER HAS OPENED TAC CASE # 5303279 WITH CHEVROLET. THE SERVICE MANAGER INFORMED ME THAT CHEVROLET ALREADY HAS 3 UNRESOLVED CASES. THE SERVICE MANAGER SAID THE PROBLEM IS IN THE BRAKE SYSTEM AS THE REAR PASSENGER BRAKE SEEMS TO ACTIVATE FIRST WHEN BRAKES ARE APPLIED HARD FOR A SUDDEN STOP. THIS THROWS THE REST OF THE VEHICLE TO TRACK TO THE RIGHT WHICH MUST BE ABRUPTLY CORRECTED BY THE DRIVER. THE SERVICE MANAGER INFORMED ME THAT CHEVROLET HAS NO FIX. THE SERVICE MANAGER ALSO SAID THEY CLAMPED THE REAR BRAKE LINES ON MY VEHICLE AND THIS FIXED THE PROBLEM, WHICH PROVES THE PROBLEM IS IN THE REAR BRAKE SYSTEM. I AM VERY CONCERNED AS I BOUGHT THIS VEHICLE TO TOW MY BOAT. IF I MUST APPLY THE BRAKES SUDDENLY (WHICH CAN HAPPEN QUITE OFTEN WHEN TOWING) I WILL LOSE CONTROL OF THE VEHICLE. THE PROBLEM IS NOT NOTICEABLE UNDER SLOW/SMOOTH BRAKING. THE PROBLEM IS WORSE THE FASTER YOU ARE GOING. THEREFORE, AT HIGHWAY SPEED THE VEHICLE WILL EASILY LOSE CONTROL. I TEST DROVE ANOTHER BRAND NEW TAHOE AT THE DEALERSHIP AND IT HAS THE EXACT SAME PROBLEM. THE SERVICE MANAGER ALSO SAID HE TESTED A USED ONE AND IT HAD THE PROBLEM AS WELL.*AK
VEHICLE SERVICE RECORD-VIN #[XXX]PURCHASED '02 TAHOE OCT. 2001 & IN DEC. '01-PROBLEMS BEGAN 12/5/1 MI. 968 VEHICLE TO CONNELL CHEV. HARD TO MOVE SHIFT LEVER THRU POSITIONS; VERY STIFF. RT. REAR OF VEHICLE SITS HIGHER THAN LEFT. REAR. 2/28/2-MI. 3,432 VEHICLE IN FOR VARIOUS PROBLEMS. TOLD SERVICE WRITER TRANSMISSION WOULD SHIFT INTO SECOND GEAR WHILE SITTING AT STOP LIGHT. YOU PRESS ON THROTTLE TO ACCELERATE, VEHICLE WOULD PULL AWAY VERY SLUGGISH, SUDDENLY SHIFT BACK DOWN INTO 1ST GEAR & TAKE OFF IN AN UNCONTROLLABLE MANNER. WOULD HAVE TO REMOVE FOOT FROM ACCELERATOR TO COMPENSATE. PROBLEM WHEN SHIFTING FROM GEAR TO GEAR IN ACCELERATING. WILL NOT SHIFT UP UNTIL YOU TAKE YOUR FOOT OFF THROTTLE. SHIFTS HARD WHEN SHIFTING THRU GEARS. P/UP VEHICLE. EXPLAINED THEY COULD NOT FIND ANYTHING WRONG WITH TRANSMISSION. 7/17/2-MI. 6,668 SAME PROBLEMS WITH TRANSMISSION. NEXT DAY, SAID THEY COULDN'T FIND ANYTHING WRONG W/TRANSMISSION. 4/14/3-MI. 12,434 TRANSMISSION IS NOT OPERATING PROPERLY. WILL SHIFT INTO 2ND GEAR WHEN SITTING AT A STOP, & WILL NOT SHIFT UP THRU GEARS UNLESS YOU REMOVE YOUR FOOT FROM THROTTLE. 2/6/4-MI. 23,776 BACK FOR PRIOR PROBLEMS & NEW ONES. TRANSMISSION WILL SHIFT INTO 2ND GEAR AT A STOP, DROPS BACK INTO 1ST GEAR UPON ACCELERATION & WHEN REACHES SHIFT POINT FOR GEARS MAKES LOAD SQUEALING SOUND,LIKE METAL-TO-METAL. VEHICLE HAS SUSPENSION NOISES, LIKE SOMETHING IS HITTING AGAINST PART OF SUSPENSION WHEN BRAKING AND/OR TURNING. 2/10/4-MI. 23,800 TRANSMISSION IS MALFUNCTIONING & DEVELOPING NEW NOISES. SOMETIMES THERE IS A CLUNK WHEN PUT IN REVERSE. 2/11/4-MI.-23,800 RETURNED TO P/U TAHOE. EXPLAINED TO US THAT A DATA RECORDER HAD BEEN PUT IN TO MONITOR OPERATION OF TRANSMISSION, EXPLAINED OPERATION OF RECORDER. 3/8/4-MI. 25,031 RETURNED TO HAVE RECORDER REMOVED. SERVICE WRITER SAID THAT AS SOON AS THEY DO A PRINT OUT FROM RECORDER THEY WILL CONTACT ME & LET ME KNOW OUTCOME. NEVER BEEN CONTACTED ABOUT IT. *LA *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I BEGAN NOTICING THAT MY TAHOE WAS NOT FUNCTIONING CORRECTLY IN LATE NOVEMBER OR EARLY DECEMBER 2001. OCCASIONALLY, WHEN I SHIFTED THE CAR FROM PARK TO REVERSE AND PRESSED ON THE GAS THE ENGINE WOULD REV, BUT THE TRUCK WOULD NOT MOVE. ADDITIONALLY, OCCASIONALLY AFTER STOPPING AT A STOP SIGN/LIGHT THE ENGINE WOULD REV AND THE TRUCK WOULD NOT MOVE. I TOOK THE TRUCK TO JOHN THORNTON CHEVROLET TO BE LOOKED AT. THEY TOLD ME THAT THERE WAS A DEFECTIVE VALVE BODY IN THE TRANSMISSION. THEY EXPLAINED THAT THE VALVE BODY HAD BURS LEFT ON IT AT THE TIME IT WAS MANUFACTURED AND THAT THE BURS SHOULD HAVE BEEN REMOVED. THE BURS WERE FALLING OFF OF THE VALVE BODY AND INTO THE TRANSMISSION FLUID CAUSING A BLOCKAGE WHICH CAUSED THE PROBLEM. THEY REPLACED THE VALVE BODY. APPROXIMATLEY 3 WEEKS AGO I BEGAN HAVING THE SAME PROBLEM. I TOOK THE TRUCK BACK TO SAME DEALERSHIP AND THEY TOLD ME THAT IT, AGAIN, WAS A DEFECTIVE VALVE BODY AND THEY REPLACED IT. I CALLED CHEVROLET TO INQUIRE ABOUT THIS PROBLEM. THEY STATED THAT THEY WERE NOT AWARE OF IT, BUT WOULD LOOK INTO IT. TODAY, JULY 30, 2002, I HAD THE SAME PROBLEM OCCUR. I CALLED CHEVROLET AGAIN AND THEY TOLD ME TO CONTACT A DEALERSHIP FOR AN EVALUATION. I HAVE CONTACTED THE DEALERSHIP FOR AN APPOINTMENT, HOWEVER, THE DEALERSHIP STATED THAT THEY ARE ONLY ABLE TO FIX WHAT CHEVROLET TELLS THEM THEY CAN FIX WHEN THE VEHICLE IS UNDER WARRENTY. SO FAR THIS HAS ONLY OCCURRED WHEN I AM TRYING TO GO FROM A STOP TO START, HOWEVER, I AM CONCERNED THAT THE TRANSMISSION WILL MALFUNCTION WHEN I AM DRIVING AT HIGHWAY SPEED. I APPRECIATE YOUR CONCERN AND I HOPE THAT YOU WILL BE ABLE TO BRING THIS TO RESOLUTION SINCE I HAVE NOT BEEN ABLE TO IN WORKING WITH CHEVROLET AND THE DEALERSHIP.*AK
TIRE BLEWOUT ON STRAIGHT SECTION OF HIGHWAY, TREAD STARTED TO SEPARATE.*AK (DOT NUMBER: 8X72 WL2 TIRESIZE: P265/70R16)
CONSUMER STATES THAT WHILE FOLDING THE SEAT BACK IT BROKE. DEALER WAS NOT NOTIFIED. *MRCONSUMER STATES THAT WHILE FOLDING THE SECOND SEAT THE HEAD REST SNAPPED BACK AND CUT CONSUMERS FINGER WIDE OPEN. CONSUMER DID NOT CONTACT CHEVROLET. *JG (CONSUMER NO LONGER OWNES THIS VEHICLE)
CONSUMER REQUESTS INFORMATION ABOUT GENERAL MOTORS VEHICLES. CONSUMER WOULD LIKE TO KNOW IF THESE VEHICLE ARE MORE LIKELY TO CATCH ON FIRE IN A CRASH. *KB A FRIEND OF THE CONSUMER HAS A 2002 TAHOE WHICH CAUGHT ON FIRE MINUTES AFTER A SLIGHT FRONT END COLLISION CAUSED THE GAS LINE TO RUPTURE. THE CONSUEMR ALSO OWNS A 2002 TAHOE. *NM
2002 CHEVROLET TAHOE BROKEN BRAKE LINE. CONSUMER STATES THAT THE DEALER STATED THE BRAKE LINE BROKE DUE TO RUST. CONSUMER WAS ALSO TOLD IT BROKE DUE TO HYDRAULIC PRESSURE. VEHICLE WAS AT DEALER THE DAY BEFORE WITH NOT PROBLEMS. *KB
RECALL FOR 2002 CHEVROLET TAHOE ON THE TENSION PULLEY. CONSUMER WANTS INFORMATION ABOUT RECALLS. *NJ THE CONSUMER STATED THE TENSION PULLEY BEARINGS CAUSES THE BELTS TO BECOME EXTREMELY HOT.*JB
LEFTAND RIGHT WINDOW MOTOR BROKE WHILE DRIVING. *AK
WHILE DRIVING SWERVED TO MISS ANOTHER VEHICLE AND LOST CONTROL, ROLLED OVER FOUR TIMES. UPON IMPACT, AIRBAGS DIDNOT DEPLOY. DRIVER INJURED AND VEHICLE TOTALED. PLEASE ADD VIN. *AK
THE SPARE TIRE DOES NOT COME OFF THE BACK OF THE TRUCK. *AK
CONSUMER STATES VEHICLE WAS INVOLVED IN A MINOR ACCIDENT. AT ANY SPEED, ESPECIALLY AT SPEEDS OF 55-75 MPH, THERE IS PLAY IN THE STEERING WHEEL AND IT PULLS TO ONE SIDE. THE STEERING REMAINS UNSTABLE REGARDLESS OF SEVERAL RETURN TRIPS TO THE DEALERSHIP. DEALERSHIP ADVISED THAT THIS WAS NORMAL. *TT
PLEASE BE ADVISED THAT I WOULD LIKE TO LODGE A COMPLAINT REGARDING THE PLACEMENT OF BOTH THE DRIVER AND PASSENGER SEATBELT. I HAVE BEEN BURNED, ON BOTH MY LEFT AND RIGHT- SIDE UPPER-BACK AREA, BY THE METAL INSERT OF THE SEATBELT. IT SEEMS THAT IF THE SUN'S POSITIONING HAPPENS TO SHIFT TO THE FRONT AREA OF THE VEHICLE, THE INSERT OF THE SEATBELT BECOMES DANGEROUSLY HOT. I BELIEVE THIS IS A SERIOUS DEFECT IN THE VEHICLE'S OTHERWISE SUPERB STRUCTURE. I WOULD LIKE INFORMATION ON A POSSIBLE REMEDY TO THIS MATTER AND LOOK FORWARD TO AN EXPEDIENT RESPONSE.*AK
TRUCK WAS EQUIPPED WITH PASSENGER CAR TIRES INSTEAD OF TRUCK TIRES. *YH.*AK
INAPPROPRIATE TIRES ON SUV'S COULD BE THE CAUSE OF ROLLOVERS.
CONSUMER BOUGHT A BAR TO HANG CLOTHES ON FROM THE DEALER. WHEN ADDING WEIGHT TO THE BAR, THE HOOK CAME OUT AND CAUSED THE BAR TO FALL. *AK THE HOOKS FELL OUT OF THE CEILINGS ANCHOR PORTS AND ALLOWED THE BAR AND CLOTHES TO FALL WHICH WAS LOCATED ABOVE THE REAR SEATS. *SCC *JB
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WOULD SUDDENLY STALL OUT. THE DEALERSHIP REPLACED THE FUEL PUMP TWICE BUT THE PROBLEM STILL EXIST. *NLM
CONSUMER RECEIVED A RECALL LETTER CONCERNING SEAT BELTS WHICH SPECIFIED THAT REPAIRS SHOULD TAKE ONLY 15 MINUTES; HOWEVER, HE HAD TO LEAVE VEHICLE FOR A PERIOD OF FOUR HOURS. CONSUMER WAS NOT PERMITTED TO WAIT FOR VEHICLE, AND A LOANER WAS NOT AVAILABLE. *AK
WHILE DRIVING STEERING WHEEL LOCKED UP, CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE, AND IT ROLLED OVER. UPON INSPECTION OF THE VEHICLE BY THE CONSUMER NOTICED THAT LOWER CONTROL ARM SNAPPED IN TWO. *AK
PROBLEMS WITH FRONT ALIGNMENT ON 2002 CHEVROLET TAHOE.*MR AT APPROX. 7-8K MILES, CONSUMER STARTED HAVING TIRE PROBLEMS. HE ROTATED THEM BUT TO NO AVAIL. DEALERSHIP WAS CONTACTED AND THEY SAID ROTATE THEM AGAIN. CONSUMER DID. AT 14K MILES NEW TIRES WERE PUT ON THE VEHICLE. THIS DIDN'T SOLVE THE PROBLEM. CHEVY SAID TO ROTATED THE TIRES EVERY 2K MILES BUT THE CONSUMER FELT THIS WAS RIDICULOUS AND DID IT EVERY 3K MILES BUT TO NO AVAIL. CONSUMER NOTED THEY NEVER TRIED TO REPAIR THE PROBLEM. (PH
CONSUMER COMPLAINED ABOUT STOPPING PROBLEMS. . A NUMBER OF TIMES SHE TRIED TO COME TO A STOP, AND VEHICLE DID NOT STOP. SHE TOOK VEHICLE TO REPAIR SHOP SEVERAL TIMES, AND MECHANIC DETERMINED THAT THE ABS BRAKES WERE DIRTY , AND CLEANED THEM. BUT THAT DID NOT HELP. CONSUMER TOOK VEHICLE TO ANOTHER DEALER, WHO STATED THAT THERE WAS NOTHING WRONG WITH ABS BRAKES. *AK
WHEN VEHICLE WAS IN OVER-DRIVE BETWEEN SPEEDS OF 40 - 43 MPH, THERE WAS A VIBRATION IN THE FRONT END. ALTHOUGH THE DEALERSHIP HAS SERVICED THE TRUCK SEVERAL TIMES THE CAUSE OF THE NOISE IS STILL UNDETERMINED. *NM THERE WAS A LOUD VIBRATION WHEN THE VEHICLE WAS IN 2 WHEEL AUTO DRIVE AND AT SPEED OF 40-45 MPH/1200 TO 1400 RPMS SHIFTING INTO OVER-DRIVE GOING UPHILL AND OR PULL ON ENGINE. MAY BE A TORQUE CONVERTER PROBLEM. THIS WAS AN ONGOING PROBLEM WHICH HAD NOT BEEN RESOLVED. *SC
CONSUMER STATED THE EMERGENCY BRAKE DID NOT HOLD. TOOK VEHICLE TO A MECHANIC AND THE MECHANIC STATED THE ACTUATOR BROKE INSIDE THE BRAKE DRUM. *AK *JB