NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Chevrolet Tahoe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE DASH IS CRACKED RIGHT ABOVE THE AIR BAG ON PASSENGER SIDE. PRESENTS A POSSIBLE ISSUE IF EVER IN AN ACCIDENT.
DASH BOARD ON DRIVE AND PASSENGERSIDE ARE CRACK
VEHICLE WAS STATIONARY, CRACKS IN DASH DEVELOPED NEXT TO AIRBAG AND OVER INSTRUMENT PANEL, MANY OWNERS HAVE COMPLAINED REGARDING HAVING THE SAME CRACKS IN THE SAME AREA, CONCERN WITH CRACK NEAR AIRBAG - WILL AIRBAG DEPLOY PROPERLY WHEN NEEDED AND/OR WILL DASH SHATTER WHEN/IF AIRBAG IS DEPLOYED
DASH ABOVE INSTRUMENT PANEL JUST SPLIT. ALSO DISCOVERED CRACK ON DASH ABOVE PASSENGER AIRBAG.
THERE IS A CRACK IN THE DASHBOARD NEXT TO THE PASSENGER AIRBAG.
I BOUGHT TRUCK CERTIFIED BY CARL'S BUICK GMC. JAN 30TH 2014 WITH 40 SOMETHING THOUSAND MILES, ALSO PAID 5K FOR EXTENDED WARRANTY. ALTERNATOR WENT BAD, SERVICE DEPARTMENT SUCKS, AND ALSO HAD THEM CHECK MY DASH BC CRACKS STARTED, AND DEEMED DEFECTIVE BY SERVICE MANAGER BC TRUCK KEPT LIKE NEW, I ONLY DRIVE ON TRIP TO FAMILY AND DR'S, I'M HANDICAPPED, I PD CASH. AND CHARGED ME THRU EXTENDED WARRANTY, IF THE AIR BAGS GO OFF PC OF DASH GOING EVERYWHERE. NO WAY EVERYONE HAS SAME EXACT CRACKS AND TROUBLE WITH MY MOTOR BURNING OIL WHICH IS CHANGED BEFORE REALLY DUE, CALIPERS LOCKED UP, AND BURNT UP ABS WIRING, AND I FORGOT I WENT THROUGH 3 ALTERNATOR BEFORE FIXED AN HAVING ISSUES AGAIN. I PAY THIS MUCH AS A GOOD GM CUSTOMER AND THIS IS HOW WE'RE GOING TO BE TREATED. I'M NOT O.K. WITH THIS.
I, LIKE SEVERAL HUNDRED CHEVY TAHOE, GM OWNERS (APPROXIMATE YEARS 2007-2013) ARE EXPERIENCING "CRACKED DASHES". THESE CRACKS ARE APPEARING AT VARIOUS LACES ON THE DASH BUT THE AREA OF MOST CONCERN IS ADJACENT TO THE PASSENGER SIDE AIR BAG. GM REFUSES TO TAKE ANY RESPONSIBILITY FOR THESE POTENTIAL HAZARDOUS CONDITIONS. TOO, IT IS MY UNDERSTANDING THAT THESE HAVE BEEN WAY UNDER-REPORTED TO YOU. THESE IS A LENGTHY FACEBOOK SITE DEDICATED TO THE NUMBERS OF OWNERS FACING THESE CHALLENGES. PLEASE FORCE GM TO TAKE RESPONSIBILITY FOR THESE POOR DESIGN AND IMPLEMENTATION PRACTICES.
DASH HAS SPLIT INTO THE PASSENGER AIRBAG CONTAINER AND NOW INTO THE COWLING THAT COVERS THE INSTRUMENT PANEL. THIS HAS ALL HAPPENED SINCE 10-3-2015 WITH LESS THAN 80000 MILES ON CAR THAT IS GARAGED AND DASH PROTECTED FROM SUN WHEN OUT OF GARAGE. SPLITS OCCURRED OVERNIGHT IN BOTH CASES WHEN CAR WAS PARKED AND WEATHER WAS NOT EXTREME; GOT IN CAR IN A.M. AND DISCOVERED SPLIT #1 (IMAGE 1)AND SAME WITH SPLIT #2 (IMAGE 2) ON 11-16-16 THAT HAS NOW FORKED (IMAGE 3) IN THE PAST MONTH. I HAVE NEVER USED ARMOR ALL ON THE DASH. IT HAS NEVER SAT OUT IN INCLEMENT WEATHER.
DASH CONTINUES TO CRACK AND RATTLE. MAKES WIFE NERVOUS WHEN DRIVING, MAKES HER FEEL IT MAY COME APART.
THE HVAC ACTUATORS OF ALL SIDES ARE VERY REGULARLY DAMAGED AND MUST BE RECALLED, EVEN NEWER VERSION LIKE 2012 ARE FACING SUCH ISSUES.
THE DASHBOARD ON MY 2012 TAHOE STARTED CRACKING ON THE PASSENGER SIDE NEAR THE AIRBAG. AS A FEW WEEKS HAVE GONE BY, THE DRIVER'S SIDE HAS STARTED CRACKING TOO. THE DASH LOOKS HORRIBLE AND I HAVE ONLY HAD THE CAR 1 MONTH. I AM WORRIED THAT IF I WERE IN A WRECK, THE BROKEN DASH WILL FLY OFF WHEN THE AIR BAG DEPLOYS.
DASHBOARD CRACKED ABOVE INSTRUMENT PANEL ON DRIVERS SIDE AND AT AIRBAG ON PASSENGER SIDE.
2012 CHEVROLET TAHOE. BROKEN DASH NEAR THE PASSENGER AIR BAG AND DRIVERS ODOMETER.
DASHBOARD BROKE INTO PASSENGER SIDE AIRBAG APERTURE WHILE THE CAR WAS SITTING IN MY GARAGE AND HAD LESS THAN 75,000 MILES. I WENT TO CHEVROLET SERVICE CENTER IN DALLAS, TX ON EAST I-35 CONCERNED ABOUT THE POSSIBILITY OF ADDITIONAL INJURY IF THE AIRBAG DEPLOYED SINCE THE DASH IS ALREADY BROKEN AND PROBABLY WILL FURTHER DISINTEGRATE IF A COLLISION CAUSES AIRBAG DEPLOYMENT.
DASH CRACKED FROM CORNER OF PASSENGER SIDE DEFROST VENT TO AIRBAG, AND AGAIN FROM THE DEFROST VENT TO OVER DOME OVER DRIVER CLUSTER AND ANY THING WET CAN GET INTO COMPONENTS OF THE SPEEDOMETER AND REST OF STUFF IN THERE. TRUCKS NEVER BEEN KEPT IN SUN, AND HAD ONE DEALERSHIP ALREADY CONFIRMED THAT ITS A DEFECT IN PRODUCT NOT CAUSED BY ELEMENTS OR LACK OF CARE, OR ANYTHING DONE TO IT. ITS PARKED MOST TIMES AND IT'S GETTING WORSE, IM HANDICAPPED AND VEHICLE ONLY USED WHEN IM DRIVING OR IN IT. I'M NOT HAPPY ABOUT THIS BC IT'S NOT LIKE THIS WAS A CHEAP VEHICLE AND IM ON FIXED INCOME, AND PAID CASH AND EXTENDED WARRANTY WILL NOT COVER COSMETIC. ITS ALMOST SPLITTING AT TOP NOW ON DRIVER SIDE TO GO AROUND THE FRONT OF DASH. ALSO HAD TO REPLACE BATTERY AND ALTERNATER ONLY AT 50K MILES AND WARNING LIGHT NEVER CAME ON, NOTICED DIMMING OF LIGHTS WHEN APPLYING BRAKE PEDAL AND WHILE DRIVING THE VOLTAGE GAUGE KEPT GOING TO 0 AND BACK TO 14 BACK AND FORTH, GOT TO DEALER AND AGAIN TRIED SENDING ME HOME BUT FINALLY TESTED ORIGINAL ALTENATER AND IT WASN'T WORKING SO REPLACED AND COST ME $100 BUT STILL NO WARNING OR ENGINE LIGHT AND THEN DEALER HAD TO TOW MY VEHICLE AGAIN BC SYSTEM NO UPDATED FOUND PROBLEM BY ANOTHER DEALER, UNDER COATING COMING OFF AND RUST ON TOP BY RACK ON ROOF ON EACH SIDE. THIS WAS A $68K VEHICLE AND BECAUSE OF DEFECTS AND NOT A RECALL WE'RE RESPONSIBLE FOR HALF COST, DEALERS WANT OVER $500 FOR SOMETHING THAT IS A DESIGN OR PRODUCT OF POOR QUALITY, THIS IS HOW CHEVY/ GM BUYERS ARE TREATED WHEN BUYING ONE OF THE TOP LUXURY VEHICLES. WHAT COMPANY DOES THIS, I PAID CASH FOR THIS DREAM VEHICLE AND THE PRODUCT IS ALL OVER INTERNET AND LAWSUITS BC OF PRODUCT DEFECT, CHEAP PRODUCTS USED BUT SOLD AS TOP OF LINE. WOW.
MY DASH IS CRACKED IN TWO PLACES ON MY 2012 TAHOE WITH A MANUFACTURE DATE OF 9/2011. THE DASH CRACKS ARE LOCATED ON THE PASSENGER SIDE AT THE LOCATION OF THE AIRBAG AND ON THE DASH ABOVE THE INSTRUMENT PANEL. THIS IS THE LARGEST CRACK AT 6 INCHES IN THE SHAPE OF A "V". THIS CRACK HAS GROWN OVER TIME. THE DEALER HAS INDICATED THERE IS NO FIX OTHER THAN REPLACING THE DASH. DUE TO PROXIMITY TO THE AIRBAG I AM CONCERNED THAT IN AN ACCIDENT, THE DASH MIGHT BE DISLODGED AND BECOME A HAZARD. THE INITIAL CRACK HAPPENED AT APPROXIMATELY 60,000 MILES. IT HAS GROWN WORSE. THE CAR NOW HAS 90,000 MILES ON IT.
DASH CRACKED. OVER TIME IS GETTING WORSE. ALREADY CRACKED HALF WAY ACROSS DASHBOARD. I DID NOTHING TO THE VEHICLE TO CAUSE THE CRACK.
WE OWN TWO CHEVY TAHOE'S, ONE IS A 2008 AND THE OTHER IS A 2012. BOTH OF THEM HAVE CRACKING DASHBOARDS. I AM HIGHLY CONCERNED AS THE EFFECT THIS COULD HAVE ON THE AIRBAGS. BOTH VEHICLES ARE IN VERY GOOD CONDITION EXCEPT FOR THE CRACKING DASHBOARDS.
TWO CRACKS IN THE DASH, 1 ON TOP IN THE MIDDLE OF THE INSTRUMENT PANEL & THE OTHER ALONG SIDE THE PASSENGER AIR BAG; WHICH I ASSUME IS NOT VERY SAFE IN CASE OF A SITUATION WHERE THE AIR BAG MAY BE DEPLOYED.
I WAS PASSING ON A TWO LANE HIGH WAY AT AN ACCELERATED SPEED AT WHICH TIME THE ENGINE DIES, NO LIGHTS NO NOTHING TOTAL ENGINE FAILURE. LUCKILY I HAVE ENOUGH MOMENTUM THAT I SAFELY GET AROUND THE SEMI AND CONTINUE TO BE ABLE TO COAST UNTIL I FIND A SAFE PLACE TO PULL OVER. I CALL MY LOCAL DEALER WHO WILL NOT COME TOW ME AS I AM APPROXIMATELY 50 MILES FROM HOME ALTHOUGH I DO HAVE GM ROADSIDE ASSISTANCE. I TURN OFF THE IGNITION AND IT DOES RESTART SO I MANAGE TO DRIVE TO A NEARBY DEALERSHIP AND LEAVE IT THERE. NOTHING SHOWS UP ON THE COMPUTER I REFUSE TO TAKE IT HOME. SHOULD THEY NOT BE ABLE TO REPAIR THIS PROBLEM I WILL HOLD THE DEALERSHIP AND GENERAL MOTORS 100% RESPONSIBLE. THANK GOD MY DAUGHTER AND I ARE SAFE BUT THIS IS A TRAGEDY WAITING TO HAPPEN IF NOT RESOLVED. *TR
WHILE TURNING LEFT (TAHOE) WITH A PROTECTED GREEN ARROW AT AN X-SHAPED INTERSECTION, VEHICLE (KIA SEDAN) AT FAULT FAILED TO YIELD AND ENTERED THE INTERSECTION AT SPEEDS UPWARDS OF 40 MPH FROM THE LEFT OF THE TAHOE. FRONT-IMPACT COLLISION OCCURRED; DUE TO THE SHAPE OF THE INTERSECTION AND THE VELOCITY OF THE IMPACT, TAHOE STRUCK PASSENGER SIDE OF KIA SEDAN. TRAJECTORY OF IMPACT CAUSED DIRECTIONAL CHANGES IN UPWARDS OF 90* FOR BOTH VEHICLES; THE FORCE OF THE PRIMARY ACCIDENT DESCRIBED ABOVE ALSO CAUSED MENTIONED VEHICLES TO COLLIDE WITH LEFT REAR OF ANOTHER VEHICLE (HONDA SEDAN), CAUSING NEAR 360* ROTATION OF THE HONDA SEDAN. DUE TO THE FORCE OF IMPACT, FRONT & SIDE AIRBAGS DEPLOYED ON BOTH THE KIA SEDAN AND THE HONDA SEDAN, BUT FAILED TO DEPLOY ON THE TAHOE. SCENE INDICATED THAT THE KIA SEDAN MADE NO ATTEMPT TO BRAKE OR DECREASE SPEED PRIOR TO COLLISION; POSTED SPEED LIMIT AT INTERSECTION IS 40 MPH. FORCE WAS SUCH THAT AFTER THE COLLISION, TAHOE TRANSMISSION WAS IN DRIVE, BUT REMAINED AT A COMPLETE STOP. DAMAGE SUSTAINED ON THE TAHOE INCLUDE FRONT-END BODY DAMAGE, ENGINE DAMAGE (VEHICLE REQUIRED TOWING AND WAS INOPERABLE), AND FRAME DAMAGE, AT A MINIMUM. IN ADDITION, ENGINE SERVICE LIGHTS AS WELL AS ONSTAR VEHICLE DIAGNOSTIC REPORTS INDICATE THAT THE AIRBAG SYSTEM, ANTILOCK BRAKING SYSTEM, AND THE STABILITRAK STABILITY CONTROL SYSTEM ALSO SUSTAINED DAMAGE AND REQUIRE ATTENTION. MULTIPLE FIRST-RESPONDERS COMMENTED ON THE ODDITY THAT, GIVEN THE DAMAGE SUSTAINED BY THE TAHOE AND THE VELOCITY AT IMPACT, THE AIRBAGS DEPLOYED ON ALL VEHICLES BUT THE TAHOE. *TR
THE ELECTRONIC TRACTION CONTROL AND STABILITY CONTROL LIGHTS SHOWING THEY HAD BEEN TURNED OFF CAME ON, AND THE MESSAGE DISPLAY SAID SERVICE THE SAME. TOOK TO DEALERSHIP AND THEY CHECKED FOR ERRORS AND RESET COMPUTER. IT HAS KEPT GOING IN AND OUT OF OPERATION SPORADICALLY FOR THE PAST SEVERAL MONTHS. REALLY NO EXPLANATION. HAVE TRIED TO FIND SIMILARITIES IN THE SITUATIONS WHEN IT IS A PROBLEM. THE INCIDENTS SEEM RANDOM. I HAVE NOTICED THAT WHEN I HIT BUMP OR DIP IN A ROAD, IT HAS BECOME INOPERATIVE ON SEVERAL OCCASIONS. BUT IT DOESN'T HAPPEN WITH EVERY BUMP OR DIP. IT ALSO OCCURS WITHOUT HITTING A BUMP OR DIP. *TR
CRACKED DASHBOARD-CRACKS ALL ABOVE THE INSTRUMENT PANEL AND AROUND AIRBAG
CRACKING DASH BY PASSENGER AIR BAG CLOSET TO THE WINDSHEILD.
SEVERELY CRACKED DASH OVER THE INSTRUMENT PANEL AND MULTIPLE CRACKS AROUND THE PASSENGER SIDE AIRBAG.
TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT WAS DRIVING 60 MPH AND APPLIED THE BRAKES. THE BRAKES FAILED TO RESPOND, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE FRONT AIR BAGS DEPLOYED AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
I HAVE A CRACK DASH IN 3 OR MORE SPOT AND MY WHEELS ARE CRACKING THE CHROME AWAY
2012 CHEVROLET TAHOE. CONSUMER WRITES IN REGARDS TO CRASH WHILE DRIVING SAFELY *TGW THE CONSUMER STATED THE DRIVER OF THE VEHICLE WAS DRIVING ACROSS A PARKING LOT, WHEN SUDDENLY HE STRUCK A LIGHT POLE AND CAUSED OVER $10,000 WORTH OF DAMAGE. THE DRIVER MADE A COMMENT ABOUT THE VEHICLE HAVING A HUGE BLIND SPOT. *JB
2012 CHEVROLET TAHOE. CONSUMER STATES PROBLEM WITH OIL GAUGE AND STATES INSTRUMENT CLUSTER PANEL IS DEFECTIVE *TGW THE CONSUMER STATED WHILE DRIVING, HE NOTICED THE OIL PRESSURE GAUGE SHOWED ZERO PRESSURE. THE CONSUMER TOOK THE VEHICLE TO HIS MECHANIC, WHO INFORMED HIM ABOUT THE DEFECTIVE INSTRUMENT PANEL AND THE COST WOULD BE $ 395.00 TO REPLACE IT. *JB
WHILE DRIVING APPROXIMATELY 70 MPH. VEHICLES ENGINE AND INSTRUMENT PANEL CYCLED ON AND OFF RANDOMLY. NOTING THAT ONCE I WAS ABLE TO PULL OFF THE ROAD AND COME TO A COMPLETE STOP THE VEHICLE FINALLY SHUTDOWN. FURTHERMORE ATTEMPTING TO TURN THE TRUCK ON ONLY RESULTED IN FLICKERING ELECTRONIC EQUIPMENT WITH NO RESPONSE FROM THE ENGINE. TWO WEEKS FOLLOWING THIS EVENT FORTUNATELY ENOUGH AFTER THE VEHICLE WAS PARKED WE NOTICED THAT ELECTRIC FOLDING MIRRORS WEREN'T RESPONDING TO THE PUSH BUTTON ACTUATING THE FOLDING MIRRORS FEATURE. THIS EVENT WE WERE ABLE TO GET ON OUR CAMERA PHONE. SAME FLICKERING OF ELECTRONICS AND AGAIN THE ENGINE DIDN'T RESPOND, TURN OVER. IN BOTH OCCASION IT WAS ONLY AFTER SITTING APPROXIMATELY 30MIN. THAT VEHICLE FINALLY RESPONDED AND TURNED ON. *TR
Data synced from NHTSA on May 4, 2026