NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Chevrolet Tahoe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Valve lifter damaged. Caused poor engine performance and lack of acceleration. Vehicle at dealer, who is very aware of this issue with GM V8 engines. Replacement parts on multi-week back-order. Check engine and other warning lights appear, as well as audible noises from engine compartment. Symptoms appeared on 10/8/21. 9,000 on vehicle
This vehicle has experienced multiple substantial defects, several of which directly endangered my family, including an infant, and rendered the vehicle unsafe and inoperable for extended periods despite warranty repairs. Summary of defects and failures: 1.Electronic door locking failure The vehicle experienced an electronic malfunction that caused the doors to randomly lock, resulting in my infant being locked inside the vehicle when we exited. This wiring defect was later repaired under warranty but represents a serious safety failure. 2.Fuel pump recall and highway breakdown While driving my family of six on a major highway over an hour from home, the recalled fuel pump failed while in motion, leaving us stranded on the side of the highway. We were forced to arrange an Uber for transportation. This incident placed my family in a dangerous situation and constitutes a major safety-related defect. 3.Transmission failure and extended inoperability The vehicle suffered a transmission failure that rendered it unsafe and inoperable. The dealership required over one week to schedule service and more than two additional weeks before the vehicle was inspected and repaired. The vehicle was out of safe driving condition for approximately one month. Upon return, the vehicle experienced additional failures, including a dead battery. 4.Known poor design defect – rear entertainment screens The rear entertainment system screens cracked due to a widely known poor design and placement issue, unrelated to misuse. 5.Rear headrest internal mechanism failure The internal mechanism of a rear headrest failed and requires replacement, further demonstrating ongoing quality and safety concerns. Due to the number, severity, and safety-related nature of these defects—combined with cumulative downtime exceeding 30 days—I have lost all confidence in this vehicle. I no longer consider it safe or reliable for transporting my family.
The suit also says the lifters in affected engines were installed in an incorrect position in the lifter guide and do not always conform to design specifications. Plaintiffs claim their vehicles needed frequent valvetrain maintenance, including “more frequent oil changes, engine flushing and cleaning and/or replacing the valve lifter oil manifold and its filter at regular intervals.”
2021 CHEVROLET TAHOE. CONSUMERSTATED THAT THE THIRD ROW SEATS HEADREST DOES NOT STAY ON POSITION. THE CONSUMER STATED THE GRAPHICS ON THE VEHICLE WERE NOT CLEAR. THE DEALER WAS NOTIFIED AND AKNOWLEDGED THE FAILURE. THE CONSUMER REFERENCED RECALLS N212338110 AND N212333900.
I have an on going problem with the emissions system on my 2021 Tahoe. The vehicle discharges raw diesel fuel and DEF from the exhaust tail pipe during cold startup. This discharge is overwhelming and is so strong it can be detected by smell from over fifty feet away. In addition to this issue the fumes enter the inside of the vehicle and at times it is so bad you need to open the windows. I believe this problem is unsafe as it poses a fire risk and a CO exposure risk to the vehicle occupants. The vehicle has been in the shop repeatedly for the past eighteen months with various parts replaced. To date none of the repairs have fixed the problem. In February GM issued a statement saying that this is normal operations.
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving approximately 45-50 MPH, the vehicle stalled with the check engine warning light flashing. The vehicle was towed to the contact's residence. The vehicle was then towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 14,170.
The dashboard for the vehicle loses all power and does not regain power/connectivity. I've had this problem "fixed" 5 times by the Chevy dealership and the issues continues. They've replaced the entire dash, checked electrical components, changed out the electrical bank, and the issues continues. Driving down the road at 65 mph to have your dash go out is not only terrifying but extremely dangerous! I have no idea how fast I'm going, how much gas I have, no situational awareness related to vehicles that are close by... the ENTIRE dash goes out. This is a brand new 2021 Chevy Tahoe... I bought it with 4 miles on it and within a month of the purchase, the vehicle had this problem.
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
There is a serious cabin air pressure issue in this vehicle. When driving at any speed with the windows up, there is a booming inside the cabin, as if the passengers are inside of a subwoofer. My theory is that the headliner panel has too much flexibility in it due to the ceiling air vents. When driving, it is likely the headliner is bouncing up and down, creating the booming air pressure. Within 2 weeks of delivery of this new car and daily driving, my passengers and I developed serious ear issues which we attributed to the car. It got to the point where I would immediately have pain and ringing in my ears just driving a very short distance. None of my other cars including SUVs cause or have ever caused this issue. It is important to note that with all 4 windows rolled down, the problem does not happen. It's only when the windows are up. I have the LS trim without the sunroof.
After turning off a major highway (65 mph) onto a side road after driving for approximately eight hours, the transmission shifted into N...on its own. The engine continued to run but the vehicle would not move. We could not shift into P, R or D. When attempting to shift into P, R or D, an error message appeared on the dashboard that said "Conditions not right for shifting." We turned the vehicle off and then back on and the error cleared. The vehicle continued to drive "normally" for another two hours and the end of the journey. Had this happened in the middle of heavy traffic, a deadly accident could have occurred. Mileage on vehicle is 4,900. Date: 13 July 2021 at 1800 hours. Dealer has been notified but has taken no action to date. There were no warning signs or messages prior to the incident. I'm guessing it is a sensor or software problem related to the engine/transmission. There is a paragraph in the Owner's Manual that states: "Under certain conditions, propulsion will be disabled. Try restarting after the ignition has been off for two minutes." It offers no other explanation as to what "under certain conditions" means.
The engine started knocking and running rough. My wife pulled the car over. She could tell from the sound it was not a minor issue. We had the 2021 Tahoe toed to Vaden Chevrolet in Beaufort, SC, where we purchased the vehicle. The dealer confirmed it was an engine problem. 8 lifters along with other associated parts need to be replace. This is a major engine repair. The vehicle is 8 months old and has approximately 10,000 miles on it. Doing internet search, the failure of engine lifters in Tahoes and Silverados appears to be a known problem. The service department manager told me that they have already done 10 of these this year. Failure of an engine while driving is a major safety issue. The vehicle is in for repair, now.
Brakes fail a low speed, less than 10 MPH. Happen three times. First time there was an accident. I have a dash cam. I had to place the Tahoe into park to get it to stop. Was at dealership for bent push rods for 15 day. I ask them to check the brakes. I guess there were to busy and never checked them (Nucar Chevrolet). https://www.youtube.com/watch?v=OFjiqRWFXuE
On July 3, 2021 approximately 2:00pm EST. Left to go out of town, had driven about 50 miles. Stopped to top off fuel. Left station for fueling stopped at red light to turn left to get back on interstate. The vehicle stuttered, stalled, and would not restart in middle of intersection. Hazard lights put on nearly hit by other vehicles. State trooper had to get behind vehicle to let other know of hazard. Towed to nearest dealer. Onstar diagnostic revealed fuel management system and transmission. Dealer hasn’t contacted but service advisor from GM notified me it was fuel pump.
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the interior paneling was loose which exposed the electrical wiring and allowed outside wind sound inside the vehicle. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 5,230.
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
We have owned this 2021 Chevrolet Tahoe for a little less than a year. Since acquiring this vehicle, there have been multiple safety recalls and we have had to get the vehicle serviced 3 times due to electrical issues. Now for the major safety issue, was out of town waiting at a red light in a turning lane. As we were waiting, the Tahoe spontaneously turned off. All of the indicator lights on the dashboard were illuminated and my husband tried to restart the car but the engine just kept turning and the car would not start. We put the hazard lights on and wanted to get the vehicle out of the road where there was active traffic. However, the vehicle was unable to be shifted to neutral so we were stuck and also important to note the hazard lights were not working. We towed to the nearest dealership and tow driver had to apply WD40 on the ramp to get the truck off since it wouldn't shift to neutral. At the same time, my husband received an email from OnStar "An issue with the Engine and Transmission System in your 2021 Chevrolet Tahoe has been detected." Now being told by dealership this was caused by a fuel pump module cut off, causing the car to go into "limp mode" so who knows what is true. I do not feel safe driving this car nor having my kids in it. This would be a very different conversation if this happened on a highway. This vehicle should be recalled because someone gets killed.
I’ve been dealing with an alignment issue since last June when I took in my 2021 Tahoe z71 with air ride suspension. It’s chewed up the stock tires at just 25,000 miles. It’s came out of alignment 3-4 times since then and Chevrolet is doing nothing about it. I’ve spoke with others that have the same vehicle and the same problem. I just purchased tires for $1,100 just over a month ago and I checked the alignment last week and it was out again after City Chevrolet fixed it on January 17th of 23.
I purchased a 2021 Chevrolet Tahoe SSV (Police Model) and have been hearing a high pitch squeal noise at low speeds while I’m breaking. The vehicle started making the noise since mile 50. I took my vehicle to the dealership on 03/14/2022 for this complaint (vehicle had 10,860 miles at that time). Parkway Chevrolet informed me that Chevrolet had authorized a one time replacement of the rotors and break pads as a courtesy but the noise would come back and there was nothing they could do to fix the problem. The service advisor at Parkway Chevrolet further advised me that the braking system on my vehicle was meant for stopping power and not luxury. The squeal noise started back before I was able to drive the vehicle back to my house. Within the last couple of weeks my vehicle started making a rubbing noise along with the high pitch squeal so I took the vehicle to Buckalew Chevrolet and they have informed me that the vehicle needs new break pads at 35,000 miles. While I was at the dealership they looked up the service history of my vehicle and informed me that Parkway Chevrolet only turned the front rotors on 3/14/22 and the braking system was never actually replaced. I was wondering if my vehicle could be considered as part of the recall that was issued under Bulletin # 22-NA-165 that was issued in May 2023. Thank you for your consideration.
On my way to work a few days ago I noticed a lag while driving and a knocking feeling/sound ever few seconds going highway speeds. No engine light came on to warn or tell of an issue. I thought maybe it was just a section of roadway that makes cars ride rough. Anyway, made it to work and I could hear a whining sound every time I gave vehicle gas and RPMs increased. We called our GM dealer and he said it’s a known issue of collapsing lifters and to bring it in for repair. Vehicle had around 5900 miles. 20% oil life was left. I checked oil and level was fine. I’m in a loaner now waiting for repair. If it’s a known issue, why is it happening. Inferior parts or bad design? A recall needs to happen before someone gets hurt.
2021 Chevrolet Tahoe. Consumer stated that the bumper on vehicle began to turn yellow.
In late May, 2021, an "over-the-air" software update was forced onto our vehicle by GM. This update was initiated, and resulted in a failure of the over-the-air system. We brought our vehicle in to our dealer, who indicated that the "module" is bad and a part is required to fix it. This part is reportedly "on backorder" with no known ETA. This has resulted in various notifications (turn signal indicators, and unknown other notifications on the dash) as well as our center console (music, nav, etc.) to become unresponsive. Since the "module" failure, GM has issued two additional safety recalls. In the paper notices we received for the safety recalls, GM indicates that they had been "prompting owners through the vehicle's radio screen" for a month, via this over-the air system, of which, ours has not been functional since late May 2021. The last of which is a power steering recall, which may result if loss of power steering functionality. Due to our inability to know the recall existed, resulting from the faulty "over-the-air" system, my family took a trip through the mountains only to return home to this recall notice. GM has been unresponsive in repairing the system used to notify us safety hazards related to the vehicle that we have purchased, beyond noting that they are trying to "get the part as soon as possible". No one has been able to indicate what this "part" actually is, to date. The possibility of this module failure, and our non-functioning module, presents a serious safety hazard to drivers with this technology who are not made aware of recalls and other safety concerns which may result in crashes and serious injury or death.
We purchased this vehicle on 11/28/20, and on 12/10/20 began receiving multiple error messages and loss of power on the accelerator. Shortly after the error messages began I was no longer to even start the vehicle. It needed to be towed to the dealer and eventually required a full engine replacement, and was out of service for 22 days. On 5/19/21 I was getting on the highway with my wife and 3 young children and began receiving many of the same error messages. The car was brought to the dealership the following day and I found out that this was another major engine issue. They need to order several parts, one of which is on backorder. As of 5/24 it has been out of service for an additional 5 days, bringing the total up to 27 days out of service, and there are currently 4800 miles on the car.
2021 Chevy Tahoe/ Service Steering Column Lock contnues to message after each start.milage 900 miles.My concern is that steering failure could occur while in transit. Dealer was unable to resolve issue.
May 6, on vacation, sudden engine failure, valve lifter and lifter rod. GM told dealer only to replace lifters on one side, Cyl 5 was problem. May 24 car ready, pickup and 68 miles later same problem while on I95 in SC. Did not trust engine and drove in right lane. GM played Russian roulette with our safety and that of other people on road. Sudden engine failure can result quickly in accidents with possible casualties at highway speeds. After pulling of I95, called GM Road assistance. Towed to dealer. They were of no help. Family member from CHS , SC send trailer to bring us all the way home in New Smyrna Beach Fl. While on phone with GM Road assistance we idled the engine to keep cell phone charged. Suddenly engine stopped and on restart heavy smoke came from tail pipe. May 25 car delivered to dealer in NSB where we bought car. May 27 they informed us same lifter/rod problem occurred on other side. Look at Chevroletforum.com and you will see 2021 6.2 engine having these problems within 8000 miles. Have been in contact with GM customer Assistance Center since May 14. We do no longer trust this engine. GM already decided to redesign the lifters as they are aware of the problem. NO recall has been issued yet. Consider this a serious highway safety issue. Do not consider the car a lemon, but yes the engine sure is.
I WAS DRIVING EAST BOUND ON I-10 IN SOUTHWEST ARIZONA AT ABOUT MIDNIGHT AT 75 MPH WITH CRUISE CONTROL WHEN BOTH HEADLIGHTS SUDDENLY WENT OUT; VISIBILITY WAS SUDDENLY ZERO. I PULLED BACK ON THE BRIGHT LEVER AND MY BRIGHTS CAME ON GIVING ME VISION. I CHECKED THE LIGHTS KNOB AND THE LIGHTS WERE TURNED OFF. I TURNED THE LIGHTS ON AND THEY FUNCTIONED NORMALLY. ON ANALYSIS LATER I THINK WHEN I MOVED MY FLEXED KNEE TOWARD THE DOOR MY KNEE CONTACTED THE LOWER PART OF THE LIGHT KNOB AND TURNED THE LIGHTS TO THE OFF POSITION. THE LIGHTS KNOB IS LOWER AND CLOSER TO THE CENTER COMPARED TO OTHER PREVIOUS TAHOES I HAVE OWNED MAKING IT EASIER FOR THE DRIVER'S KNEE TO MAKE CONTACT WITH THE LIGHTS KNOB SO THE LIGHTS CAN ACCIDENTLY BE TURNED OFF. I SOLVED THE ZERO VISIBILITY IN A FEW SECONDS. IF IT WOULD HAVE TAKEN ME 5 OR 10 OR MORE SECONDS I COULD HAVE BEEN KILLED. DRIVERS OF THIS 2021 TAHOE SHOULD BE WARNED THAT THEIR KNEE COULD TURN THEIR LIGHTS OFF AND THAT IF THAT DOES HAPPEN PULLING THE BRIGHT LEVER OR TURNING THE LIGHT KNOB BACK ON CAN CORRECT THE PROBLEM. IN THE FUTURE THIS LIGHT KNOB SHOULD BE CHANGED; PUTTING IT HIGHER AND MORE TOWARD THE DOOR WOULD BE BETTER OR ANYWHERE IT CAN'T BE ACCIDENTLY TURNED TO THE OFF POSITION. THIS IS EXTREMELY DANGEROUS AND PEOPLE COULD BE KILLED! PLEASE WARN THE DRIVERS OF THE 2021 TAHOE AND ANY OTHER VEHICLES WITH SIMILAR LIGHT SWITCH DESIGNS AND MAKE CORRECTIONS WITH THE LIGHT KNOB IN THE 2021 TAHOE AND VEHICLES WITH SIMILAR DESIGNED LIGHT SWITCHES.
I HAD A INCIDENT ALMOST TRAGEDY YESTERDAY INSIDE MY TAHOE , PARKED ON MY PARENTS DRIVE WAY. MY KID 7 YEARS OLD WAS INSIDE TRUCK PLAYING AND SOMEHOW HE GOT BELT TANGLED AROUND HIS NECK WITH CAR SEAT BELT THE ONE THAT HANGS FROM ROOF USED FOR CAR SEAT. LUCKILY ONE OF MY DAUGHTERS NOTICED IN TIME TO LET ME KNOW I COULD NOT RELEASE BELT (I GUESS CHILD PROOF),SO I HAD TO CUT IT TO RELEASE MY SON. THANK GOD HE OK. I WOULD LIKE TO ADVISE CHEVROLET ABOUT THIS SITUATION SO THEY CAN CORRECT AND AVOID THIS FROM HAPPENING TO ANOTHER PERSON.
VEHICLE WILL NOT START. ONLY 6900 MILES. BATTERY FINE, LIGHTS AND RADIO WORK, WINDOWS AND TAILGATE WORK. CAR TURNS OVER, BUT JUST WON'T START. READ MANUAL, DID EVERYTHING SUGGESTED. CLEARLY AN ELECTRONIC ERROR. AND, BECAUSE VEHICLE COULD NOT BE STARTED, IT COULD NOT BE PUT IN NEUTRAL. TOW DRIVER HAD TO DRAG CAR ACROSS PAVEMENT ON FLATBED. COULD NOT BE GOOD FOR BRAKES OR ANYTHING ELSE DOWN BELOW. WHEN ARRIVED AT DEALERSHIP, COULD NOT GET TAHOE OFF FLATBED. WINCH ONLY PULLS UP ONTO FLATBED, DOES NOT PUSH BACKWARDS. OILED THE FLATBED AND SHOOK THE ENTIRE TOW TRUCK BODY TO TRY TO GET IT TO SLIDE DOWN. NO IDEA WHY THIS HAPPENED. BUT A COUPLE OF MONTHS AGO SAME THING HAPPENED TO A FRIEND'S GMC VERSION. CLEARLY ELECTRONIC FAILURE IN BAND-NEW CAR.
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE IDLED AND LOSS POWER. THE CONTACT DETECTED A SMOKE ODOR AND SMOKE CAME INSIDE THE VEHICLE FROM THE REAR SEATS. THE SERVICE ESC, TRACTION CONTROL, FORWARD COLLISION, AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSAY CHEVROLET (15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND DIAGNOSED THAT THE SENSORS WERE FAULTY AND HAD THE ENGINE COIL REPLACEMENT. THE CONTACT RECEIVED THE VEHICLE BACK FROM THE DEALER AND WAS DRIVING IN THE DEALER'S LOT WHEN THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT AFTER DIAGNOSIS THAT THE MODULAR SYSTEM NEEDED REPLACING. THE VEHICLE WAS STILL AT THE DEALER AND NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CONTACT THE DEALER TO SEE WHAT THE DIAGNOSTIC WAS AND WHAT WAS REPAIRED. THE FAILURE MILEAGE WAS 2,502.
ON APRIL 3, 2021 AT APPROXIMATELY 5:00PM, WHILE DRIVING ON THE HIGHWAY THROUGH NORTH CAROLINA (ON A TRIP FROM MARYLAND TO FLORIDA) WITH MY FAMILY OF 5 (TWO ADULTS AND 3 YOUNG CHILDREN, INCLUDING MY INFANT SON) OUT OF NOWHERE MY BRAND NEW TAHOE BEGAN SHAKING UNCONTROLLABLY AND THE ENGINE STARTING POPPING AND SPUTTERING AS IF IT WERE GOING TO GIVE OUT COMPLETELY. THIS OCCURRED ON A VERY BUSY HIGHWAY, WHERE MY VEHICLE WAS SURROUNDED BY MANY OTHER VEHICLES DRIVING AT HIGH RATES OF SPEED. IT WAS A VERY FRIGHTENING SITUATION AND I IMMEDIATELY EXITED THE HIGHWAY AND STOPPED AT THE NEAREST SAFE LOCATION, WHICH WAS A WENDY'S RESTAURANT. AT THE TIME THAT THIS SERIOUS SAFETY DEFECT OCCURRED, MY BRAND NEW 2021 CHEVROLET TAHOE RST, WHICH I HAD OWNED FOR LESS THAN 6 MONTHS, HAD ONLY 5334 MILES ON IT. I CONTACTED ONSTAR AND WAS TOLD THERE WERE NO ISSUES DETECTED AND THAT I SHOULD "TAKE IT EASY" AND CONTINUE DRIVING. THE ENGINE CONTINUED SHAKING AND SPUTTERING FOR ABOUT AN HOUR AND THEN STOPPED. WE WENT TO ATLANTA TO MEET WITH FAMILY AND PARKED THE CAR. THE NEXT MORNING WHEN I WENT TO START THE CAR, IT BEGAN SHAKING AND SPUTTERING AGAIN LIKE THE ENGINE WAS GOING TO BLOW AND THE ELECTRIC PANEL ON THE CAR DISPLAYED A NUMBER OF ERRORS. I CONTACTED ONSTAR AND WAS INFORMED THERE WAS ENGINE TROUBLE AND I SHOULD TAKE THE CAR TO THE NEAREST DEALER. I STILL HAVE NOT GOTTEN MY CAR BACK. I HAVE INITIATED A LEMON CLAIM WITH GM BUT THEY HAVE SAID THERE'S A BACKLOG AND HAVE NO ETA ON WHEN THIS ISSUE IS TO BE RESOLVED. MEANWHILE, MY FAMILY IS OUT OF A VEHICLE AND I AM STILL PAYING A CAR NOTE FOR AN $80,000 BRAND NEW CAR THAT I DO NOT HAVE ACCESS TO AND THAT IS TOO DANGEROUS TO DRIVE. SOMETHING NEEDS TO BE DONE ABOUT THIS AS I'VE SEEN OTHER REPORTS OF SIMILAR ISSUES ON THE INTERNET. PLEASE HELP.
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
2021 CHEVROLET SUBURBAN, 79 MILES ON ODOMETER WHEN DRIVEN OFF LOT ON 02/22/21. VEHICLE FRAME AND SUSPENSION PARTS, AS WELL AS, CONTROL, STEERING, AND POWERTRAIN PARTS HAVE SIGNIFICANT CORROSION OCCURRING. VEHICLE WAS MANUFACTURED AND INSPECTED 11/2020. VEHICLE WAS VISUALLY INSPECTED BY OWNER. CURRENTLY IN PROCESS OF TRYING TO REMEDY WITH GM. CORROSION SO EARLY IN VEHICLE LIFE WILL UNDOUBTEDLY LEAD TO FAILURE. I RESIDE IN TACOMA, WASHINGTON. VEHICLE WAS PURCHASED IN PUYALLUP, WASHINGTON. MORE PHOTOS AVAILABLE UPON REQUEST. THERE ARE SEVERAL MORE AREAS OF CORROSION THAN PHOTO UPLOAD ALLOWED FOR. GM CLAIMS 2021 MODELS HAVE A NEW PROCESS WHEN MANUFACTURING AND TREATING METAL. IT APPEARS TO HAVE FAILED. THE CLIMATE HERE IS MILD, AND ROAD SALT IS NOT USED IN THE AREA.
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FROM ONSTAR THAT THE ENGINE AND TRANSMISSION HAD FAILED. THE VEHICLE WAS TOWED TO BEAVER CHEVROLET (3494 PHILIPS HWY, JACKSONVILLE, FL 32207, (904) 398-3036) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REQUESTED A NEW VEHICLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,700.
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
CONSTANT RECURRING "SERVICE SAFETY RESTRAINT SYSTEM" WARNING, MOSTLY WHEN PASSENGER IS SEATED.
I'VE BEEN RECEIVING THIS MESSAGE "SERVICE SAFETY RESTRAINT SYSTEM" SINCE OCTOBER 26, 2020. SURPRISED THAT I KEEP RECEIVING THIS MESSAGE AND I'VE HAD THIS VEHICLE FOR 3 WEEKS BRAND NEW. UNSURE AS TO WHAT IS CAUSING THE PROBLEM AND CURRENTLY SEEKING RESOLUTION OF THIS.
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER EXPERIENCED A MEDICAL EMERGENCY. DURING THE INCIDENT, THE PRE COLLISION WARNING SYSTEM MALFUNCTIONED AND DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A STEEL TRANSFORMER. DURING THE CRASH THE DRIVER SUSTAINED FRACTURED RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. IT WAS DETERMINED THAT THE CAUSE OF THE CRASH WAS DUE TO A FAILURE OF THE AUTOMATIC EMERGENCY BRAKING SYSTEM TO DEPLOY. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET SAGINAW (4200 BAY RD, SAGINAW, MI 48603) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 616.
THE SERVICE SAFETY RESTRAINT SYSTEM LIGHT KEEPS COMING ON. THIS ERROR COMES WHILE STATIONARY AND IN MOTION. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE DRIVER SEAT THAT KEEP MAKING THE ERROR HAPPEN
BRAND NEW VEHICLE BOUGHT TWO WEEKS AGO. I AM GETTING A SERVICE SAFETY RESTRAINT SYSTEM MESSAGE INTERMITTENTLY.
SINCE SEPTEMBER 23, A 'SERVICE SAFETY RESTRAINT SYSTEM' WARNING LIGHT REPEATED COMES ON AT THE INFOTAINMENT CENTER ALONG WITH THE AIRBAG WARNING LIGHT. THE LIGHT COMES ON EVERY FEW MILES WHILE DRIVING, AT ANY SPEED UNDER ANY ROAD CONDITION.
PURCHASE THE VEHICLE AND WITHIN A WEEK THE SERVICE SAFETY RESTRAINT SYSTEM LIGHT IS ON. MY CAR HAS BEEN AT THE DEALERSHIP SERVICE DEPARTMENT FOR 3 WEEKS AND THEY ARE NOT ABLE TO PROVIDE A ETA ON WHEN THEY CAN GET THE CABLE TO FIX THE ISSUE. ARE THEY SELLING VEHICLES WITH BAD PARTS
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRONIC CHEVROLET BUICK GMC LOCATED AT 2676 N. EXPY, GRIFFIN, GA 30223, (866) 759-1183 AND THE FAILURE WAS ASSOCIATED WITH AN UNKNOWN TSB. THE DEALER ATTEMPTED TO REPAIR THE CONNECTION HOWEVER, THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,000.
GM has been building V8 engines with a known defect that is bending push rods and damaging lifters. These newer engines use a DFM system and that system is compounding this engine defect. GM has refused to replace all the lifters and is going forward with just fixing engines as they blow up which can happen at any time. The 5.3 and 6.2 engines are a ticking time bomb and can leave you without engine power at any given time when a lifter fails or a push rod gets bent. Hopefully the NHTSA will look into this issue and force GM into a recall.
THE SERVICE SAFETY RESTRAIN SYSTEM WARNING KEEPS COMING ON ALONG WITH THE AIRBAG READINESS WARNING. WE HAVE TAKEN IT INTO THE DEALERSHIP TWICE IN THE FIRST MONTH OF OWNING THIS VEHICLE AND WE WERE TOLD THERE IS NO CURRENT FIX. HOWEVER THE MANUAL STATES TO HAVE THE VEHICLE SERVICED IMMEDIATELY TO AVOID INJURY DUE TO THE AIRBAGS MIGHT NOT BE WORKING PROPERLY. THIS WARNING GOES OFF EVERY 2-3 MINUTES WHEN DRIVING AFTER WE RESET THE ALERT. THIS STARTED HAPPENING THE MINUTE WE DROVE IT OFF OF THE LOT.
My 2021 Chevrolet Tahoe suddenly shaked and the engine shut off and on and nearly stalled on the road. I towed the car to the servicing dealer who has not been able to fix the issue. There is a national recall for the issue for the month of September 2021 Safety recall N212332040 for this issue but NHTSA has not added my car. NHTSA must include my car with the same issue and built in during the same month of the recall. The safety issue is the car will stop running and may block traffic or can be hit when it breaks down.
Data synced from NHTSA on May 4, 2026