There are 7 owner-reported air bags & restraints complaints for the 2020 Chevrolet Traxin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
My 2020 Chevy Trax did not deploy the air bags, at all, when hit cement wall head on. The impact to my chest area caused a wire from a chest surgery to snap, and is now dangling inside the middle of my chest, near my heart. I have the pictures & the witness was a Sheriff. It make no sense that none of the air bags deployed. NONE. I want to report it as will be pursuing, and to make sure others know that this is an issue that can cause bodily harm and there are no recalls on these cars. That's scary. No idea now what I must go thru due to this injury which never should've happened.
Air bag light is on something about oil
There are 3 seat belts in the rear seat, but there are only 2 buckles to attach them to.
I was hit on left side of passenger side. Air bags didnt came out on either side. Mechanics says air bags aren't working properly.
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.
This vehicle was sold to me with only one buckle fastener in the backseat when there’s three seatbelts. It somehow passed General Motors and the dealerships as a “safe vehicle”. I’ve been trying to get in contact with a manager since the beginning of this year and received no response. I’ve included photos of the multiple attempts of contact and back seat with only one buckle. I want the car to be taken back immediately as the dealership is careless and unresponsive.
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER'S OCCUPANT DETECTION SYSTEM FAILED TO DETECT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (240-02 NORTHERN BLVD, QUEENS, NY 11362) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SENSOR WAS INSTALLED TO MANUFACTURER'S SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 518.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026