NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Chrysler 300. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HKT BIG SKY MOTORS IN GLENDIVE, MONTANA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ALTERNATOR WENT OUT WITHOUT ANY WARNING. BATTERY WAS DRAINED BY ALTERNATOR HAD NO WARNING. I DRIVE TO WORK AND EVERYTHING WAS FINE HAD NO WARNING LIGHTS ON THAT ANYTHING WAS MALFUNCTIONING IN THE CAR. WHEN I TRIED TO LEAVE WORK I COULDN'T I WAS NOT EVEN ABLE TO GET INTO THE CAR. BOUGHT A NEW BATTERY THE NEXT DAY AND ALTERNATOR DRAINED THAT ONE TOO SO HAD TO GO GET THE ALTERNATOR REPLACED.
BATTERY AND ALTERNATOR WENT COMPLETELY OUT AT 78500 MILES WITH NO WARNING SIGNS AT ALL. DROVE TO WORK AND HAD NO LIGHTS TO INDICATE ANYTHING WAS FAILING IN THE CAR WHEN I WENT TO GO HOME AT 3AM. I COULDN'T GET INTO THE CAR BECAUSE BATTERY WAS DEAD. HAD TO LAY OUT OF POCKET FOR A NEW BATTERY AND ALTERNATOR PLUS LABOR WHEN I HAD JUST PURCHASED THE CAR 3 MONTHS AGO.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE AT A STOP, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE ALTERNATOR WAS REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 7,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2012 CHRYSLER 300 3.6L V6 WENT IN BATTERY SAVE MODE AS I WAS DRIVING THEN SHUT OFF. IT WOULD NOT START SO I BOOST IT OFF AND WAS ABLE TO GET IT STARTED. I DROVE A CIRCLE AROUND THE APARTMENT COMPLEX AND THE CAR BEGIN TO SMOKE. THE 180AMP ALTERNATOR WAS SMOKING AND BURNING UP. I CHANGED THE ALTERNATOR AND REPLACED THE BATTERY. NOW THE CAR CRANKS AND STAY RUNNING BUT WILL NOT DRIVE. NO DASH LIGHTS ARE WORKING AND I CAN NOT PUT IT INTO GEAR. IF I TURN THE WHEEL TO THE RIGHT OR LEFT COMPLETELY THEN THE A/C AND DASH LIGHTS N RADIO WORK BUT THE CAR STILL WILL NOT GO INTO MY DESIRED GEAR. I HAVE LOST A LOT OF TIME AND MONEY BECAUSE OF THIS ISSUE AND NOWHERE ONLINE IS THERE ANSWERS FOR THIS PROBLEM.
LIMITED EDITION 75TH ANNIVERSARY MOPAR. CONTINUALLY BLOWS THE 25 AMP FUSE FOR THE ACC, ANTI-SWAY, & AND SYSTEMS. ALTERNATOR HAS CAUGHT FIRE ON ON ONE OCCASSION. CHRYSLER EITHER DOESN'T CARE OR DOES NOT POSSESS THE EXPERTISE TO RESOLVE THE PROBLEM. BATTERY & ALTERNATOR REPLACED AFTER FIRE. 4091 MILES LATER I AM EXPERIENCING THE SAME BLOWN FUSE PROBLEM. CHRYSLER "INDEPENDANT" INVESTIGATOR FROM EAA (MIKE SOBIECKI) FILED REPORT TO CHRYSLER A FEW WEEKS AGO. NO CALL FROM CHRYSLER TO ME REGARDING THIS ISSUE (THERE IS A CHRYSLER CASE NUMBER ON THIS). I NEED HELP. I WORK OUT OF STATE AND I-VE ALREADY BROKE DOWN DURING INTERSTATE TRAVEL ON I-10.
WHILE DRIVING WITH MY CHILDREN, THE CARS WARNING LIGHTS LIT UP AND ALARMS STARTED BEEPING. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE FCW OFF MESSAGE, I SMELLED SMOKE AND HEARD A WHIRING SOUND. AFTER PULLING IN MY DRIVEWAY, I POPPED OPEN THE HOOD AND FOUND NOTHING OUT OF THE ORDINARY. 20 MINUTES LATER I STARTED UP THE CAR AND STARTED DRIVING, AGAIN WITHOUT ANY ISSUE. WHEN COMING BACK HOME (4 MILE ROUND TRIP), I HEARD A WHIRING SOUND AGAIN, SMELLED SMOKE AND LIGHTS AND ALARMS AGAIN. FORTUNATELY, I WAS PULLING INTO THE DRIVEWAY. AT THIS POINT, I COULD SEE SMOKE COMING FROM UNDER THE HOOD. I POPPED THE HOOD AND SAW SMOKE BILLOWING FROM THE AREA OF THE ALTERNATOR. AFTER THE SMOKE STOPPED I ATTEMPTED TO START THE CAR TO MOVE IT AND ROLL UP WINDOWS BUT COULD NOT, THE CAR HAD NO POWER. AFTER RESEARCHING THE ISSUE, I WAS GLAD TO SEE THAT THERE WAS A RECALL ON THE ALTERNATOR FOR MY CAR. HOWEVER, I WAS DISAPPOINTED TO LEARN THAT MY VIN WAS NOT INCLUDED IN THE RECALL. AFTER FURTHER RESEARCH, I DETERMINED THAT THE RECALL WAS ONLY FOR THE 160 AMP ALTERNATOR, MY CAR HAS THE 180 AMP. THIS ALTERNATOR FAILED IN THE EXACT SAME WAY AS THE 160 AMP ALTERNATORS. I WAS VERY LUCKY THAT THIS HAPPENED WHILE TURNING INTO MY DRIVEWAY AND NOT A BUSY INTERSECTION. SINCE THIS WAS NOT PART OF THE RECALL, I AM NOW OUT $1000. I HAVE READ SIMILAR STORIES OF THE EXACT SAME ISSUE WITH THE 180 AMP ALTERNATORS. THIS IS A SAFETY ISSUE, PLEASE HELP.
I HAVE A 2012 CHRYSLER 300 LIMITED WITH A 3.6L V6 AND 180 AMP ALTERNATOR. FAILURE OCCURRED AT 88000. SHOW VERY SIMILAR SYMPTOMS FOR RECALL NUMBER 14V634000 (LOW POWER MODE, BATTERY LIGHT, COMPLETE ELECTRICAL SYSTEM FAILURE) WAS TOLD BY CHRYSLER THAT THEY WOULD NOT COVER IT SINCE THE RECALL WAS FOR THE 160 AMP ALTERNATOR. I HAD TO REPLACE OUT OF POCKET WITH TOTAL REPAIR COST AT 1200.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BATTERY SAVE MODE ILLUMINATED AND THE BRAKE LIGHT BEGAN TO FLASH WHILE THE ENGINE STALLED. THE VEHICLE WAS MERGED TO A SHOULDER LANE. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER WAS CALLED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
ALTERNATOR AND BATTERY COMPLIANT - ON WEDNESDAY, MAY 26 WHILE DRIVING ON A CITY STREET I NOTICED THAT MY CAR HAD A BURNING ODOR AND A WHINING NOISE COMING FROM THE ENGINE. AFTER DRIVING APPROXIMATELY 7 MILES I NOTICED THE BATTERY SAVER MODE LIGHT CAME ON. AT THAT POINT, I DROVE ANOTHER APPROXIMATE 2 MILES BEFORE PARKING MY CAR IN A PARKING LOT. AFTER RETURNING TO MY CAR AN HOUR LATER MY CAR STARTED BUT THE RADIO DID NOT COME ON. I ATTEMPTED TO DRIVE MY CAR TO THE DEALERSHIP BUT AFTER APPROXIMATE 0.2 MILES IT SHUT OFF COMPLETELY WITHOUT WARNING. AFTER DOING RESEARCH THIS APPEARS TO BE THE SAME PROBLEM AS THE 3.6L CHRYSLER 300 HAD A RECALL ON. MY CAR IS A 5.7L HEMI 300S. IT HAS BEEN A DEATH TRAP FROM ONE DAY AND AT THIS POINT I'M AFRAID TO DRIVE IT BECAUSE OF THE ALTERNATOR ISSUE.
IT WAS A RECALL WORKED ON MY CAR FOR AUTOMATIC SHIFTER,THEN MY CAR BEEN HAVING A KIND OF PROBLEM.ON THE 4/23/17 DAY AFTER MY BIRTHDAY GOT IN MY CAR TO STARTED,MY CAR START SMOKING AND COMPLETELY SHUT OFF..WENT ON THE INTERNET TO SEE IF ANYONE RELATING TO MY PROBLEM,THEN WAS A RECALL FOR 300 2012 ON ELECTRICAL..I THINK THE DEALER OR CHRYSLER NOT REPORTING THE PROBLEM. MORE PEOPLE REPORTING THE SAME PROBLEM.
WHILE DRIVING A RED LOW BATTERY LIGHT COMES ON WHILE DRIVING ON THE HIGHWAY...CAR STARTS TO SHUT DOWN AND I FIND A SAGE LOCATION....AS I PULL TO A SAGE LOCATION CAR LOSSES CONTROL...THE STEERING WHEEL LOCKS UP AND IT WILL NOT SHIFT INTO PARK...THIS GOES ON FOR 5 MIN AS THE CAR IS TURNING WIND SHEILD WIPERS ON AND RADIO FLICKERS ON BY IT SELF...SO I REPLACE BATTERY AND PROCEED TO DRIVE HOME...I GET ABOUT 20 MIN DOWN THE ROAD AND IT PROCEEDS TO HAPPEN AGIN...NOT ONLY DOES THE HEADKIGHTS CUT IFF AT NIGHT...BUT MPH READ 0 AND I WAS GOING OVER 50 MPH
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING, THE VEHICLE WAS TOWED TO A DEALER (J1 AUTOMOTIVE REPAIR INCORPORATED, 591 S MAIN ST, LOMBARD, IL 60148, (630) 932-4427) AND THE ALTERNATOR ASSEMBLY WAS REPLACED. THE DEALER AND MANUFACTURER STATED THAT BECAUSE THE ALTERNATOR ASSEMBLY WAS 180 AMPS, IT WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL CONCERNING THE 160 AMP ALTERNATORS. IN ADDITION, A NEW RECALL WAS ISSUED: NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,172. UPDATED 08/31/17*LJ THE CONSUMER STATED THE TRUNK RELEASE WAS MALFUNCTIONING AS WELL. *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHEN THE CONTACT PLACED THE GEAR SHIFTER IN DRIVE AND ATTEMPTED TO DRIVE, THE VEHICLE INTERMITTENTLY FAILED TO MOVE. THE CONTACT HAD TO TURN THE ENGINE OFF AND ON FOR THE VEHICLE TO DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SHIFT MODULE LOST IGNITION STATUS, AND THE SHIFTER WAS THE ROOT CAUSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
THE CAR LOST POWER AND STALLED. CRASH CAUSED BUY FAULTY ALTENATOR AND LEAD POSITIVE POWER WIRE
EXPERIENCED TOTAL ELECTRICAL FAILURE AFTER REPLACING ALTERNATOR AND BATTERY- ELECTRICAL FAILURE AFFECTS EVERYTHING- UNSAFE TO DRIVE
THE CAR WOULD NOR GO INTO ANY GEAR,(D, R,N) IT KEPT POPPING INTO PARK AND AFTER IT SET FOR AN HOUR, IT SHIFTED INTO GEAR AND I WAS ABLE TO DRIVE IT HOME.
I WAS WAITING IN THE DRIVE THRU BANK LINE AND THE CAR CUT OFF WITHOUT WARNING. I HAD IT TOWED TO THE CHRYSLER DEALERSHIP AND WAS TOLD THAT I NEED A NEW ALTERNATOR. HOWEVER THERE WAS A RECALL ON THE 160 AMP CHRYSLER 300 (RECAL P60) BUT I WAS TOLD BY CHRYSLER THAT MY CAR IS 180 AMP BUT I'VE EXPERIENCED THE SAME ISSUE AS THE 160 AMP. SOMETHING NEEDS TO BE DONE ABOUT THIS.
AIR BAG LIGHT COMES ON AND GOES OFF WHEN SITTING/NOT SITTING ON PASSENGER SEAT. APPEARS THE SEATS CONNECTION TO AIRBAG IS FAULTY. NOW THE AIR BAG LIGHT STAYS ON. TOOK TO DEALERSHIP PREVIOUSLY (SOON AFTER PURCHASED) THEY SAID SOMETHING WAS UNDER THE SEAT MESSING WITH AIRBAG CABLES. NOW LIGHT APPEARS WHEN NOTHING IS UNDER THE SEAT. LIGHT COMES AND GOES BUT MOSTLY STAYS. THIS HAPPENS WHEN DRIVING AND SITTING IN CAR WHILE WARMING UP. AFRAID AIRBAGS MIGHT DEPLOY BECAUSE OF FAULTY WIRING IN SEAT.*DT*JB*DT*JB
AIR BAG LIGHT CONTINUOUSLY ILLUMINATES WHILE SITTING STILL OR DRIVING
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN), 16V352000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER HAD BEEN UNABLE TO PROVIDE AN APPOINTMENT WITHIN A REASONABLE TIME FRAME AND ASKED THE CONTACT TO LEAVE THE VEHICLE AT THE DEALER FOR LONGER THAN 2 DAYS WITH NO OPTION OF A LOANER VEHICLE. THE DEALER (DALLAS DODGE CHRYSLER JEEP,11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238, (214) 327-9361) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ON MARCH 12, 2017 I WAS DRIVING CHRYSLER 2012 300 VEHICLE ON A BUSY HIGHWAY,THE VEHICLE THEN WENT INTO BATTERY POWER SAVE MODE, WITHOUT WARNING THE VEHICLE STALLED AND THE BREAKS LOCKED ON ME, THE CAR DID NOT LET ME STOP AND I WAS ON A BUSY STREET ROUTE 30 IN MERRILLVILLE, IN WITH MY 2 YEAR OLD DAUGHTER IN THE BACK SEAT, THE VEHICLE ROLLED AT APPROXIMATELY 20 MPH FOR 15 FEET AND MADE AN ABRUPT STOP, AFTER WARDS I WAS UNABLE TO TURN ON VEHICLE AND WAS LEFT STRANDED ON BUSY STREET, LUCKILY THEIR WERE NO CARS IN FRONT OF ME AT THE TIME OR IT COULD OF BEEN WORSE, AFTER DOING RESEARCH I CALLED CHRYSLER AND ASKED IF THIS COULD OF BEEN DUE TO FAULTY ALTERNATOR AND MENTIONED RECALL P61 AND WAS TOLD THE RECALL WAS FOR A 160 AMP AND MINE WAS 180 AMP, THE CAUSE OF THIS SITUATION WAS CLEARLY DUE TO A RECALL ON A RECALL OF A DIFFERENT CHRYSLER MODEL AND SHOULD BE LOOKED INTO IMMEDIATELY, I HAVE ALWAYS BEEN A CUSTOMER OF CHRYSLER AND MY REASONING BEHIND BUYING CHRYSLER IS BECAUSE OF THEIR WONDERFUL SAFETY FEATURES, AND FEELING SECURE WHILE DRIVING MY 2 YOUNG CHILDREN,IT IS UNFAIR AND AFTER THIS I NO LONGER FEEL SAFE DRIVING THIS VEHICLE . THEIR NEEDS TO BE IMMEDIATE ACTION TAKEN TO AVOID INJURY OR POSSIBLE DEATH.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
WHILE DRIVING ON A BUSY STREET MY CHRYSLER 300 STALLED WITHOUT WARNING.THE VEHICLE WAS TOWED TO A INDEPENDENT DEALER TO BE DIAGNOSED.THE DEALER INFORMED ME THAT THE ALTERNATOR FAILED PLUS THE BATTERY WAS DAMAGED.VEHICLE WAS REPAIRED .THE MANUFACTURER WAS MADE AWARE OF THE FAILURE,THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER#14V634000{ELECTRICAL SYSTEM}THE FAILURE MILEAGE 77,000.SOME RECALL SITES SAY THE 2012 CHRYSLER 300 VEHICLES WERE FROM 2011 -2014 BUT,THE MANUFACTURER SAY MY VEHICLE WAS NOT ON THE LIST.
CAR HAD NO ISSUES. WAS DRIVING AND ALL OF A SUDDEN OUT OF NO WHERE EVERYTHING IN CAR WAS FLICKERING ON AND OFF. SPEEDOMETER WAS GOING UP AND DOWN AND COULDN'T STEER CAR. THE SMELL WAS LIKE SOMETHING WAS ON FIRE. THOUGHT IT WAS BATTERY (EVEN THOUGH THERE WAS NO ISSUES BEFORE) BOUGHT A NEW BATTERY AND THE BURNING AND SMOKE WAS WORSE. COULDN'T EVEN DRIVE IT HOME. THIS IS A COMMON PROBLEM W THIS VEHICLE YET THIS VIN ISN'T INCLUDED IN THE RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. EWALD CHRYSLER DODGE JEEP RAM IN FRANKLIN, WISCONSIN WAS MADE AWARE OF THE FAILURE AND REPLACED THE SEAT BELT PRETENSIONERS IN FEBRUARY OF 2017; HOWEVER, THE FAILURE RECURRED. UPON A SECOND ASSESSMENT, THE DEALER STATED THAT THE WIRING HARNESS WAS FAULTY IN THE DRIVER' S SEAT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE DEALER. IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THERE WAS A CLUNKING NOISE COMING FROM THE FRONT DRIVER SIDE SEAT. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THE GEAR SHIFTER FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE BODY OF THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE BATTERY SAVER MODE INDICATOR LIGHT CAME ON IN MY CHRYSLER 300 WHILE MY WIFE WAS DRIVING ON A CITY STREET AND THEN THE ENGINE STARTED SMOKING. SHE HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 15 MINUTES. SHE WAS ABLE TO PULL INTO A PARKING LOT AND THEN THE CAR COMPLETELY SHUT DOWN. THE CAR CONTINUED SMOKING FOR AT LEAST 15 MINUTES. THIS IS TERRIBLE AND DANGEROUS!! THE DEALER SAYS THE ALTERNATOR AND BATTERY NEED TO REPLACED. THERE IS A RECALL ON THE CHRYSLER 160 ALTERNATOR FOR THIS PROBLEM. THIS CAR HAS A 180 ALTERNATOR AND CHRYSLER HAS NOT RECALLED IT EVEN THOUGH IT IS THE SAME PROBLEM! *TR
PASSANGER AIR BAG LIGHT ON
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT SOMEONE HACKED INTO THE VEHICLE'S COMPUTER SYSTEM. WHILE DRIVING, THE VEHICLE DECELERATED ABRUPTLY NUMEROUS TIMES. ALSO, THE BATTERY FAILED NUMEROUS TIMES AND COULD NOT BE CHARGED. THE CONTACT THOUGHT THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY BE REPLACED. THE BATTERY WAS REPLACED A TOTAL OF THREE TIMES, BUT THE FAILURES PERSISTED. THE CONTACT DISCONNECTED THE BATTERY AND BROUGHT IT INSIDE HIS HOME IN ORDER TO START THE VEHICLE THE FOLLOWING DAY. HOWEVER, THE CONTACT STATED THAT THE HACKERS WERE CURRENTLY DISABLING THE BATTERY SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 20 MPH, THE BATTERY SAFE MODE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE AND WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,642.
S27 RECALL ELECTRONIC SHIFT LEVER SAFETY RECALL WAS SUPPOSEDLY FIXED ON 08/30/2016. ON 12/31/2016 OUR CAR WAS PUT IN THE "PARK" POSITION YET 4 HOURS AFTER IT WAS SITTING IN OUR DRIVE-WAY, TOOK OFF ON ITS OWN, HIT A WOOD PILE ON OUR PROPERTY, CAUSING MORE THAN $1223 IN DAMAGE. THE VEHICLE WAS STATIONARY PRIOR TO MOVING ON ITS OWN. NO PERSONAL INJURIES SUSTAINED SINCE NO ONE WAS IN THE VEHICLE. THE CAR WAS STILL IN "PARK" WHEN THE VEHICLE WAS FOUND AGAINST THE WOOD PILE. WE HAVE PHOTOS TO PROVE THIS AS WELL AS THE DAMAGE THAT CHRYSLER REFUSES TO FIX FOR US!
FIRST SIGN WAS IT KEPT SAYING LOW POWER MODE ACTIVATED. I TOOK IT IN TO DEALERSHIP BUT THEY SAID EVERYTHING WAS FINE. A MONTH LATER I WAS DRIVING ON THE HIGHWAY AND EVERYTHING ELECTRICAL TURNED OFF (STEERING, ABS, BATTERY, ETC.) AND THE CAR STARTED SMOKING HEAVILY. MY CAR STALLED OUT IN THE MIDDLE OF THE HIGHWAY AND I HAD TO PUSH IT TO THE SIDE OF THE ROAD. VERY VERY SCARY TO LOSE ALL CONTROL OF YOUR CAR ALL OF A SUDDEN WHEN DRIVING AT HIGH SPEEDS. I PULLED OVER AND GOT CAR TOWED AWAY ONLY TO FIND OUT THAT THE ALTERNATOR WAS MESSED UP CAUSING THE BATTERY AND SERPENTINE BELT TO GO OUT AS WELL. I ASKED IF MY 300 WAS COVERED PART OF THE FAULTY ALTERNATORS BUT APPARENTLY MY VIN DOESN'T COVER THE RECALL SO HERE I AM HOPING TO CAUSE AWARENESS SO I CAN GET MY $1500 BILL COVERED ESPECIALLY SINCE THE CAR ONLY HAS 80,000 MILES ON IT. 2012 CHRYSLER/DODGE/JEEP ARE KNOWN TO HAVE FAULTY ALTERNATORS BUT MY VIN IS NOT PART OF THE "BAD BATCH" SO PLEASE EXPAND THIS RECALL.
ON 12/22/16, I USED MY CAR FOR WORK AND LATER CHRISTMAS SHOPPING WITH NO PROBLEM. AT 9:00 PM, MY HUSBAND, GRANDDAUGHTER AND I WERE ON THE FREEWAY TRAVELING ABOUT 60-65 MPH WHEN THE BATTERY SAVE MODE LIGHT CAME ON. I SMELLED SMOKE SO MY HUSBAND MERGED OVER TO THE FAR RIGHT, STILL TRAVELING ABOUT 50-55 MPH. THE CAR BEGAN TO SHUT DOWN, FIRST THE RADIO, THEN INSIDE PANEL LIGHTS, HEADLIGHTS, AIRBAG WARNING LIGHTS, BRAKE LIGHTS, WINDSHIELD WIPERS UP, AND CAR SLAMMED INTO PARK WHILE MOVING. FELT LIKE WE WERE REAR ENDED. VERY SCARY. LUCKILY, WE WERE ABLE TO COAST DOWNHILL OFF THE SIDE OF THE FREEWAY, BARELY MAKING IT OFF, WITH THE BACKEND OF THE CAR IN JEOPARDY OF BEING HIT. THE THREE OF US WERE STRANDED THERE ON THE SIDE OF THE ROAD UNTIL 1:30 AM, IN A NOT SO LIT AREA, UNTIL AAA ARRIVED. NONE OF US KNEW HOW TO PUT THE CAR IN NEUTRAL SO IT HAD TO BE FORCED ON AND OFF THE FLAT BED. THE NEXT DAY, I NOTIFIED CHRYSLER AND FOUND OUT THERE WAS A RECALL ON THE ALTERNATOR FOR THIS SAME MAKE, MODEL AND YEAR. MY CARE # IS 30764006. HOWEVER, I WAS TOLD THAT MY CAR WAS NOT COVERED BECAUSE IT HAD A 180 AMP ALTERNATOR INSTEAD OF 160 AMP. I WAS TOLD BY [XXX] TO HAVE MY CAR TOWED TO MOTOR VILLAGE LA FOR AN OFFICIAL DIAGNOSIS AND THAT SHE (CHRYSLER) WOULD TRY TO HELP ME GET IT APPROVED TO BE FIXED UNDER THE RECALL. MOTOR VILLAGE QUOTED ME $1200 TO FIX AND DENIED THE RECALL CLAIM. MY FAMILY AND I ALMOST LOST OUR LIVES THAT EVENING, AND I WASTED TIME WITH CHRYSLER RECALL. I HAD TO GET THE CAR TOWED ELSEWHERE BECAUSE I COULD NOT AFFORD $1200 FOR REPAIR. FURTHERMORE, WHEN I CALLED BACK, I WAS NOT ABLE TO SPEAK WITH [XXX] AND OF COURSE, THE STORY HAD CHANGED. THEY NO LONGER OFFERED HELP, ONLY APOLOGIES. AS A RESULT, I LOST TIME OFF WORK AND WAS WITHOUT A CAR FOR A WEEK. I AM REQUESTING REIMBURSEMENT FOR MY $130.00 DIAGNOSTIC CHARGE PAID TO MOTOR VILLAGE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER SHIFTED INTO PARK AND THE VEHICLE STALLED. IN ADDITION, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,198.
THE POWER STEERING WENT ON THE MY 2012 CHRYSLER 300S WITH A 5.7L V8. THE STEERING STARTED GETTING STIFFER AND STIFFER UNTIL YOU NEEDED TWO HAVE BOTH HANDS FIRMLY ON THE WHEEL TO MAKE IT TURN. THE STEERING WENT FROM NORMAL TO TOTALLY MANUAL AND VERY DIFFICULT IN ABOUT 5 MIN. I DROVE THE VEHICLE TO A REPAIR FACILITY, HOWEVER STEERING WAS EXTREMELY DIFFICULT.
I WAS ON MY WAY HOME FROM THE GROCERY STORE WITH MY SON, I WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURNED GREEN I PRESSED ON THE GAS TO GO AND THE CAR WOULD NOT MOVE THE ABS LIGHT CAME ON. THE END CAR FINALLY STARTED TO MOVE SLOWLY, THEN ALL THE LIGHTS STARTED TO FLASH AND EVERYTHING WENT BLACK, NO POWER! I TRIED TO GET AS CLOSE AS POSSIBLE TO HOME, AT THAT POINT I HAD NO POWER STEERING NO NOTHING AND ALL THE WHILE THE DASHBOARD KEPT FLICKERING AND IT SAID SERVICE TRANSMISSION, MALFUNCTION INDICATOR WAS LIT UP. THIS ALL HAPPENED IN RUSH HOUR TRAFFIC. SMH I WAS GOING ABOUT 25MPH AND MILES ON VEHICLE WAS 55,900
AS I WAS DRIVING ON A CITY STREET, MY ALTERNATOR SHUT DOWN CAUSING EVERYTHING ELECTRICAL TO STOP FUNCTIONING. I LOST CONTROL OF THE VEHICLE AND THE BRAKES WERE NOT RESPONDING AS WELL. THE CAR KEPT ROLLING UNTIL I HIT A CURB.
WHILE DRIVING ABOUT 30MPR, CAR SUDDENLY LOSS ALL INSIDE LIGHTS, INCLUDING INDICATOR LIGHTS. WITHIN ONE MINUTES LATER, POWER DROPPED AND CAR WAS BARELY DRIVING. WITHIN THE TWO BLOCKS I HAD TO DRIVE TO GET HOME, POWER CONTINUED TO DROP. NO WAY TO CONTROL THE CAR; UNABLE TO TURN OFF .IGNITION OR PUT CAR IN PARK IT SUDDENLY BEGAN TO SMOKE PROFUSELY. LOOKED LIKE ALL FLUIDS LEAKED AND CAR BECAME HOT. THEN ALL DASH LIGHTS CAME ON FLASHING VIOLENTLY. CAR SMOKED FOR ABOUT 20 MINUTES OR MORE BEFORE IT BECAME QUIET. GEARS WOULD NOT ENGAGE, SO IT REMAINED IN DRIVE THE WHOLE TIME. I KEPT MY FOOT ON BRAKE DUE TO UNCERTAIN ABOUT WHAT THE CAR WOULD DO. IT WAS COMPLETELY DEAD BUT CONTINUED TO SMOKE MORE THAN 30 MORE MINUTES. WAS UNABLE TO CONTROL ANYTHING. COULD NOT EVEN OPERATE TRUNK. I AM TOTALLY AFRAID OF THIS CAR. TOWED TO DEALER. ALTERNATOR COST >$1100. MILEAGE IS JUST OVER 68000. P60 RECALL WAS NOT ASSIGNED TO MY CAR DUE TO AMP VALUE.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE IN PARK WITH THE ENGINE STILL RUNNING, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY ROLLED BACKWARDS APPROXIMATELY TEN FEET. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT A SOFTWARE UPDATE WAS PERFORMED IN SEPTEMBER OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.
SINCE PURCHASING THIS VEHICLE ON MEMORIAL DAY WEEKEND AT CHRYSLER, LITTLE FALLS NJ OF 2014, I HAVE HAD NOTHING BUT ISSUES. FROM ELECTRICAL PROBLEMS, TO THE AIRBAG ISSUES, TO LATER SPENDING OVER 1300 IN REPAIRING THE ALTERNATOR. WITHIN THE 1ST FEW DAYS OF THE PURCHASE THE AIR BAG LIGHT CAME ON IN WHICH I IMMEDIATELY BROUGHT THE CAR IN FOR REPAIR AND THE MECHANIC STATED THAT THERE WERE NO ISSUES FOUND. UNFORTUNATELY, IT WAS TOO LATE TO CANCEL THE PURCHASE, PER FLO I HAD SIGNED THE CONTRACT AND CANNOT CANCEL THE DEAL. AFTER BECOMING VERY FRUSTRATED WITH THE CONTINUOUS ISSUES WITH THE VEHICLE AND LACK OF CUSTOMER SERVICE, I CONTACTED CORPORATE CHRYSLER, IN WHICH CAITLIN CONTACTED ME AND SCHEDULED AN APPOINTMENT WITH RT1 CHRYSLER IN LAWRENCEVILLE NJ AROUND 7/2015, IN WHICH THEY STATED THAT THE AIR BAG HAD SPLICED WIRES. A FEW DAYS FROM TAKING THE VEHICLE HOME THE AIR BAG LIGHT CAME BACK ON. I CONTACTED CAITLIN TO REPORT THAT THE ISSUE STILL EXIST IN WHICH SHE NEVER CALLED ME BACK. I CALLED HER FOR SEVERAL MONTHS. I THEN TOOK THE VEHICLE TO THE CHRYSLER IN CHERRY HILL AND THE ONE IN LUMBERTON, ALL STATED NO ISSUES FOUND, EVEN AFTER BRINGING IT IN WHEN THE ALTERNATOR WENT ON IT. I ALSO BROUGHT IT IN TO THE CHRYSLER IN LUMBERTON SINCE THE CAR HAD LOST POWER/ENGINE KNOCKING AND THEY STATED NOTHING WAS WRONG UNTIL I BROUGHT IT BACK TO CHERRY HILL CHRYSLER AND THEY FOUND THAT IT WAS ENGINE PROBLEMS. CORPORATE CHRYSLER AND ALL THESE DEALERS HAVE CONTINUED CLAIMING THAT THEY CANNOT FIND ANY AIRBAG ISSUES OR WHEN THEY CLAIM THEY FIND SOMETHING, IT HAS BEEN REPAIRED BUT YET THE PROBLEM STILL EXIST. BOTTOM LINE, ALL THESE DEALERS AND CORPORATE CHRYSLER HAVE CONTINUED PUTTING MY LIFE, MY FAMILIES LIFE AND OTHERS IN DANGER. I FEAR FOR MY LIFE AND MY FAMILIES. THIS CAR IS NOTHING BUT A LUXURY LEMON AND CORPORATE CHRYSLER NEEDS TO REPLACE THE VEHICLE SINCE THEY CANNOT FIX IT.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE PARKED, THERE WAS A STRONG ODOR ENTERING THE VEHICLE. IN ADDITION, THE CONTACT STATED THE ABS AND TRACTION CONTROL WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 103,600.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
MY 2012 CHRYSLER 300 WHILE DRIVING POWER JUST DIED. IN THE MIDDLE OF A BUSY INTERSECTION I SEE RECALL BUT WAS TOLD IT HAD TO BE VIN SPECIFIC I HAVE LESS THAN 60KMILES ON THE CAR AND THE AVERAGE PRICE RANGE FROM 762.00 TO $1100. I CAR STALLED THEN LOSS POWER THE DASHBOARD BEGAN TO FLICKER WAS NOT ABLE TO CUT CAR OFF OR PUT IT IN PARK. I HAD TO WAIT TILL IT DIED THEN THAT RUIN THE BATTERY. CAN NOT START THE CAR AT AL. TOOK IT TO AN DEALERSHIP AND IT THE ALTERNATOR
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. AFTER THE VEHICLE WAS REFUELED, IT WAS UNABLE TO BE STARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT IN THE PARK POSITION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS REPAIRED PER THE RECALL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS FLAT AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE RIM. THE RIM WAS WELDED AT THE DEALER. THE ISSUE RECURRED ON THE FRONT PASSENGER SIDE TIRE WHERE IT WAS DISCOVERED THAT THREE CRACKS WERE VISIBLE, AND THAT THE RIM WAS WELDED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE DRIVERS SIDE FRONT ROTORS, CALIBERS, AND UPPER BALL JOINT SUDDENLY FRACTURED CAUSING THE WHEEL TO DETACH FROM THE VEHICLE DAMAGING THE FENDER, THE BUMPER AND THE REAR DRIVER'S SIDE TIRE AS WELL. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,825.
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. AFTER ATTEMPTING TO PLACE THE VEHICLE IN PARK AND EXIT, THE CONTACT DISCOVERED THAT THE GEAR SHIFT FAILED TO MOVE INTO THE PARK POSITION AND THE ACCESSORY WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS DIAGNOSED A SECOND TIME AND THE TECHNICIAN STATED THAT THE RECEIVING CODE FOR THE TRANSMISSION WAS NOT UPDATED TO THE COMPUTER. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACK ORDER. THE CONTACT MENTIONED THAT THE ACCESSORY INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Data synced from NHTSA on May 4, 2026