2012 Chrysler 300 Electrical System Problems

Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V-436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the National Highway Traffic Safety Administration (NHTSA) to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I lost all power to my car randomly, i replaced my alternator, battery, and pcm as well as the pigtail harness for my alternator. the car has no power inside at all besides my taillights and brake lights stay on. i keep blowing fuses left and right the fuses that keep blowing are - asd feed #1, trans/shifter, hvac module/ cluster, amplifier, radio screen - this is a major issue that needs to be recalled especially with everything else electrical that was already recalled. thanks for your time

The contact owns a 2012 Chrysler 300. The contact stated while driving 45 MPH, there was a burning odor inside the vehicle. There was no warning light illuminated. The contact pulled over on the side of the road and examined under the hood of the vehicle and noticed there was smoke coming from the alternator. After the vehicle cooled down, the contact was able to drive the vehicle back to the residence. The dealer was contact and stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V435000 (Electrical System) and that the contact had to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 158,000.

The air bags were replaced in my vehicle due to a recall. Now my air bag light is on and the buttons and horn do not work. The airbag clock spring is broken. The air bags were replaced by the dealership. Should the clock spring be replaced covered due to this issue?

When driving down the street alternator dies and randomly goes out while driving . Have had this problem multiple times

My vehicle stalls when placed from reverse to drive and the check engine light blinks and goes to Eco mode which makes the car shake. I’ve had a tuneup, oil change, brakes, O2 sensor and spark plugs replaced and the issues still exist. The car also will initiate skid control without warning or pressing the button which slows the car down and causes the engine to rev above 3-6rpm

The contact owns a 2012 Chrysler 300. The contact stated while driving approximately 10 mph, the vehicle loss motive power. The contact stated there was no warning light illuminated. The vehicle was unable to be restarted and was towed to the residence. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

IT CAUGHT ON FIRE AN BURNED THE ALTERNATOR OUT AN ALSO THE MAIN HARNESS TO THE VEHICLE

I RECENTLY RAN INTO SOME MECHANICAL ISSUES THAT HAVE CONCERNED ME. I WAS DRIVING MY VEHICLE OCTOBER 9TH 2019 ON THE HIGHWAY WITH AN AVERAGE SPEED OF 70MPH 'SPEED LIMIT' AND WITHOUT ANY WARNING THE VEHICLE CUT OFF WHILE STILL IN MOTION. THERE WERE NO WARNING LIGHTS OR ANY INDICATION THAT I WAS HAVING ANY ISSUES MECHANICALLY. I WAS ABLE TO PULL OVER SAFELY AND THE VEHICLE WOULD NOT START. AFTER 15-20 MINUTES ON THE SIDE OF THE ROAD AND A FEW PHONE CALLS TO A TOWING COMPANY I TRIED TO START THE VEHICLE AND IT STARTED RIGHT UP. I CONTACTED THE NEAREST DEALER TO ME 'ROCKY MOUNT CHRYSLER DODGE JEEP RAM FIAT, LOCATED AT 1340 S WESLEYAN BLVD, ROCKY MOUNT, NC 27803 AT PHONE NUMBER 252-977-1340'. I WAS TOLD BY THE SERVICE MANAGER MY VEHICLE HAD ALREADY HAD THE RECALL FOR THE ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR COMPLETED AND THERE SHOULD NOT BE ANY PROBLEMS. THIS WAS EVEN AFTER STATING THE ISSUE WHICH I CAUSED ME TO BE ON THE SIDE OF THE ROAD. BELIEVING THE RECALL ACTUALLY FIXED THE PROBLEM THE FIRST TIME THEN WHY AM I NOW/STILL HAVING THE SAME PROBLEMS AS LISTED WITH THE RECALL, ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE'S THERMOSTAT RAN HOT. WHILE ACCELERATING, THE THERMOSTAT WOULD RESET TO NORMAL. THE CONTACT ALSO STATED THAT WHILE ACCELERATING AT 55 MPH, THE VEHICLE SHUT OFF AND THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO WAIT THIRTY MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE THERMOSTAT WAS REPLACED, BUT NO ERROR CODES COULD BE FOUND REGARDING THE ETC. DESPITE THE THERMOSTAT REPLACEMENT, THE FAILURES PERSISTED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE SUDDENLY SHUT OFF AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AND THE ALTERNATOR WAS REPLACED; HOWEVER, THE FAILURE RECENTLY RECURRED. THE MANUFACTURER AND COURTESY DODGE (440 28TH ST SE, GRAND RAPIDS, MI) WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 111,000.*DT*JB

TIPM MALFUNCTION BURNED CAUSING SERIOUS ISSUES, NO A/C, BATTERY CHARGE LOW BUT GOOD BATTERY, NAVIGATION NO LONGER WORKS. UNSAFE TO DRIVE.

STONERIDGE CHRYSLER DODGE JEEP RAM PLEASANTON, CA SOLD ME THIS VEHICLE IN MARCH 2019, SOON AS LEFT THE DEALER THE ALTERNATOR WENT OUT, THEN THE ENGINE LIGHT CAME ON. THE REAR CAMERA DO NOT WORK, THE UCONNECT DO NOT WORK-MALFUNCTIONS. THE CAR WAS RETURNED AND KEPT FOR TWO TO THREE WEEKS. RETURNED TO ME WITH THE UCONNECT MALFUNCTIONING, ENGINE LIGHT BACK ON, REAR CAMERA NOT WORKING.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. CLEAR LAKE CHRYSLER JEEP DODGE RAM (15711 GULF FWY, WEBSTER, TX 77598, (281) 310-8367) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND KEPT THE VEHICLE FOR THREE DAYS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SINCE I HAVE PURCHASED THIS VERHICLE. THE HANDS-FREE SAFETY CALLING FEATURES HAVE FAILED TO START UP. NOT CONNECTING WITH ANY HAND-HELD DEVICES, MAKING IT DIFFICULT TO OPERATE THE CAR WHETHER IS MOVING OR PARKED.

WHILE DRIVING, THE VEHICLE WARNING LIGHTS INDICATED SYSTEMS STARTING TO SHUT DOWN---WARNING LIGHTS FOR ABS, TRACTION CONTROL, BATTERY LOW, CHECK ENGINE, ETC. THEN "BRAKES" RED LIGHT STARTED FLASHING, AND CAR FELT LIKE BRAKES WERE ON. CAR SYSTEMS LOST ALL POWER AND CAR STALLED, AND I COULD NOT EVEN RUN THE "BLINKER" WARNING LIGHTS OR ANY LIGHTS AT ALL. I WAS ABLE TO SWING CAR TO SIDE OF ROAD JUST IN TIME BEFORE IT BASICALLY "LOCKED UP" DEAD AND IMMOVABLE. HAD TO HAVE CAR TOWED 2 MILES TO HOME. I HAD PREVIOUSLY CALLED LOCAL DEALER AND CHRYSLER HEADQUARTERS 4 DIFFERENT TIMES TO SCHEDULE THE 17V-435 ALTERNATOR RECALL SERVICE OVER A SEVERAL MONTH PERIOD STARTING MARCH 2018. WAS TOLD TWICE I HAD BEEN MOVED UP THE WAITING LIST FOR PARTS AND THEY WOULD CALL TO SCHEDULE APPOINTMENT. AS OF DATE OF ALTERNATOR FAILURE DECEMBER 13, 2018 I WAS NEVER RE-CONTACTED FOR AN APPOINTMENT TO BRING CAR IN FOR RECALL SERVICE. CAR NOW SITTING DEAD AND IMMOBILE AT MY HOME.

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT UNKNOWN SPEEDS, AN UNKNOWN HACKER GAINED ENTRY THROUGH THE RADIO AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, CONTACT DISCONNECTED THE BATTERY, STORED IT INSIDE HIS HOME, AND RECONNECTED IT UPON DRIVING. THE VEHICLE WAS TAKEN TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, (678) 384-4774) AND WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO ANOTHER LOCAL DEALER. THE FAILURE MILEAGE WAS 235,000.

MY CAR CUT OFF AND WOULD TURN BACK ON I PAID 250 FOR A BATTERY AND LABOR. ONCE I STARTED DRIVING IT THE CAR SHUT OFF IN TRAFFIC

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 12 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE FIRE WAS EXTINGUISHED BY AN INDEPENDENT MECHANIC. NO INJURIES WERE SUSTAINED. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL CHRYSLER DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

BACKUP CAMERA, WHEN IN REVERSE CAMERA WILL NOT WORK, CAMERA WILL BE REVERSED IMAGE, OR CAMERA WILL INTERMITTENTLY WORK. VEHICLE STATIONARY, ON DRIVEWAY/ PARKING LOT.