2004 Chrysler Pacifica Complaint Log

ON DEC 19, 2008 MY 2004 PACIFICA STARTED STALLING WHEN DRIVING HOME FROM WORK, IT DID THIS APPROXIMATELY (20) TIMES IN RUSH HOUR TRAFFIC. I WOULD PUT IT IN NEUTRAL AND SOME TIMES IT WOULD START UP IMMEDIATELY AND SOMETIMES IT WOULD DELAY BY SEVERAL MINUTES. I DROVE THE CAR TO MY MECHANICS; WHICH WAS CLOSED, AND LEFT IT THERE, THE NEXT DAY IT WOULD NOT ACT UP FOR HIM AND HE RAN A DIAGNOSTIC THAT SHOWED HIM NOTHING. ALTHOUGH HE DID FIND A RECALL ON THE PCM NEEDING REPROGRAMMED FOR STALLING ISSUES. WE THEN TOOK IT TO SHUMAN CHRYSLER IN WALLED LAKE, MI. AND DROPPED IT OFF. THEY REPLACED THE SOLENOID AND CONFIRMED THAT THE REPROGRAMMING WAS DONE PRIOR TO THIS PROBLEM. COST WAS $237.50. ON CHRISTMAS EVE ON A BUSY ROAD THE CAR STALLED OUT AGAIN, AND TOOK SEVERAL ATTEMPTS BEFORE IT KEPT RUNNING. HERE WE WERE SITTING IN A DEAD CAR, ON ONE OF THE MOST WIDELY KNOWN EVENINGS WITH DRUNKS ON THE ROAD. WE PROCEEDED TO OUR DESTINATION AND AT THE END OF THE EVENING WE HAD SOMEONE FOLLOW US HOME WITH MY ELDERLY MOTHER IN THEIR CAR. WE TOOK IT BACK TO THE DEALERSHIP ON THE 26TH AND THEY REPLACED THE GROUND TO THE TRANSMISSION CASE FROM THE BATTERY. NO CHARGE THIS TIME. ON THE 27TH THE CAR STALLED AGAIN 3 TIMES ON US, WE GOT TO OUR DESTINATION AND DISCONNECTED THE BATTERY TO REBOOT THE COMPUTER AND IT WORKED UNTIL DEC 30TH, WHEN THE DEALERSHIP PICKED IT UP FROM THE LOCATION WHERE IT WOULD NOT START, RIGHT BEFORE THE TOW TRUCK STARTED LOADING IT; IT STARTED AND QUIT AGAIN. IT HAS BEEN AT THE DEALERSHIP EVER SINCE. TODAY JANUARY 7, 2009 THE DEALERSHIP CALLED AND WILL BE ORDERING A NEW PCM, AND A POWER DISTRIBUTION MODULE. IT WAS EXPLAINED TO ME THAT THE MODULE IS RESPONSIBLE FOR NOT STARTING AND THE PCM IS RESPONSIBLE FOR THE STALLING OR THE SHORTING OUT. THE COST WILL BE $1200. I WILL CALL THEM TOMORROW AND ASK FOR THE PARTS TO BE SAVED. I AM NOT DONE WITH THIS. COUNTLESS REPORTS HAVE BEEN TRACKED AND THE REPROGRAMMING DID NOT FIX THE CHRYSLER PROBLEM, AND NEITHER WILL THEY. *TR

CAR WILL NOT START ON FIRST TRY ON A NORMAL BASIS. HAVE CHANGED BATTERY AND STARTER. CAR ALSO STALLS. WHEN IT DOES START AFTER ABOUT 30 TRIES OR 30 MIN I HAVE TO PUT MY FOOT ON THE GAS PEDAL TO KEEP IT STARTED. I HAVE GONE TO MANY SITES ON LINE BY TYPING IN STARTING AND STALLING PROBLEMS ON LINE. THERE ARE MANY PEOPLE HAVING THIS PROBLEM AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. PEOPLE ALONG WITH MYSELF ARE SPENDING A GREAT DEAL OF MONEY TO TRY TO FIX THIS PROBLEM. CHRYSLER HAS TO KNOW WHAT THIS PROBLEM IS WITH ALL THESE CARS HAVING THE SAME PROBLEMS BUT THEY DON'T SEEM TO CARE ABOUT OUR PROBLEMS AND THE MONEY THAT WE ARE LOOSING EVERY MONTH. I FEAR THAT I AM GOING TO BE STRANDED WITH MY CHILDREN BECAUSE MY CAR WON'T START OR STALLS. I JUST WANT TO KNOW WHAT IS WRONG WITH THIS CAR. I KNOW IF THEY TELL EVERYONE WHAT IS WRONG WITH THIS CAR THEY WILL HAVE TO FIX THE THOUSANDS OF PEOPLES CARS THAT ARE IN NEED OF REPAIR AND THAT BIG COMPANY DOES NOT WANT TO DO THAT FOR THE LITTLE PEOPLE OF THE COUNTRY WHO TRUSTED THEM. THEY HAVE RECEIVED BILLIONS OF DOLLARS IN TAX PAYER MONEY AND THEY SHOULD COME CLEAN AND FIX THESE CARS OR AT LEAST TELL US WHAT IS WRONG SO THAT WE CAN FIX THEM FOR GOOD. PLEASE HELP ALL OF US. I AM A SINGLE MOTHER AND CAN NOT AFFORD TO TRY SO MANY DIFFERENT THINGS THAT ARE NOT THE PROBLEM. I ASK AGAIN. PLEASE HELP US. *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT TOOK HIS VEHICLE TO THE MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE FRONT MOTOR MOUNT NEEDED TO BE REPLACED BECAUSE IT WAS LEAKING. THE MANUFACTURER STATED THAT THE PART HAS BEEN ON BACK ORDER SINCE NOVEMBER 13, 2008, AND WILL BE UNAVAILABLE UNTIL FEBRUARY OF 2009. THE VEHICLE IS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 75,000.

MOTOR MOUNTS ON MY '04 CHRYSLER PACIFICA ARE BROKEN. WARRANTY DOES NOT COVER THIS ITEM. SO MANY PEOPLE ARE HAVING THIS SAME PROBLEM. THE MOUNTS ARE ALL ON A BACK-ORDER STATUS AND NO ONE CAN TELL ME WHEN THEY WILL GET ANY RESTOCK OF THEM. SO NOW MANY PEOPLE ARE DRIVING AROUND WITH UNSAFE VEHICLES. I'VE CHECKED E-BAY AND DEALERSHIPS FOR THESE ITEMS. NO LUCK. I THINK CHRYSLER NEEDS TO RE-CALL THESE MOUNTS SINCE MANY OWNERS ARE HAVING THIS SAME PROBLEM. *TR

04 CHRYSLER PACIFICA WAS STRUCK ON THE PASSENGER SIDE BY A SEMI, AS A RESULT OF THAT THE PACIFICA THEN STRUCK THE GUARD RAIL ON ITS DRIVERS SIDE. THE IMPACT WAS GREAT ENOUGH TO BREAK MULTIPLE WINDOWS, TAKE A TIRE COMPLETELY OFF ITS RIM, AND YET THE SIDE AIRBAGS DID NOT COME OUT. *TR

CRUISE CONTROL WOULD SLOW DURING A STRAIN THEN OVER TIME COMPLETELY QUIT WORKING. THE VACUUM HOSE HAS BEEN REPLACES AROUND 3 TIMES AND ANOTHER PART ONCE. THE CRUISE CONTROL HAS QUIT WORKING ONCE AGAIN. *TR

TOOK THE `04 PACIFICA TO DEALERSHIP FOR CLUNKING NOISE ON DRIVERS SIDE FRONT. DIAGN. WAS FOR TWO HYDRAULIC MOTOR MOUNTS $600. NOW TELLS ME THE CLUNK IS STILL THERE AND NEEDS UPPER AND LOWER CONTROL ARMS REPLACED $800. I AM DISGRUNTLED THAT FIRST AND FOREMOST THIS IS COSTING ME SO MUCH TO REPAIR, BUT SECONDLY THE MANUFACTURER HAS BEEN AWARE OF THESE DEFECTS FOR QUITE SOME TIME. MANY COMPLAINTS AT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EC024/186 DISCUSS THIS VERY SAME ISSUE. IT APPEARS THAT CHRYSLER HAS BEEN AWARE OF THIS DEFECT SINCE THE FIRST YEAR OF PRODUCTION, BUT HAS NOT OFFERED UP ANY RECALL. THIS IS A MAJOR MECHANICAL FAILURE WAITING TO HAPPEN AND ALL OF THESE VEHICLES NEED TO BE RECALLED AND REPAIRED BEFORE MAJOR ACCIDENTS OCCUR. THESE VEHICLES ARE PREDOMINANTLY BEING DRIVEN BY FAMILIES AND THERE NEEDS TO BE A REMEDY BEFORE ANY CRITICAL FAILURE OF PARTS NEEDLESSLY TAKES ANY LIVES. I IMPLORE YOU TO ACT ON THIS COMPLAINT. *TR

THERE WAS NO INCIDENT, MOTOR MOUNTS BREAK AT EASE AND HAVE BEEN ON BACK ORDER SINCE OCTOBER OF 08. I WAS TOLD BY REP AT CHRYSLER THAT MOUNTS ON PACIFICAS ALWAYS BREAK WAY BEFORE THEY ARE SUPPOSED TO. I HAVE BEEN WAITING 7 MONTHS FOR REPLACEMENT BUT CHRYSLER DOESN'T SEEM TO HAVE A CLUE AS TO WHEN THEY'LL BE IN. LAST I CHECK WHICH WAS LAST WEEK COULD BE MONTHS. THE MOUNTS ARE NEEDED TO KEEP THE ENGINE FROM FALLING OUT , NO MOUNTS MEANS I CAN'T DRIVE MY ONLY CAR. *TR

I HAVE A 2004 CHRYSLER PACIFICA AND IT HAS MAJOR PROBLEMS WITH STARTING. I HAVE BEEN IN VERY REMOTE PLACING AND THE CAR WILL NOT START. AFTER ABOUT 15 TO 20 ATTEMPTS THE CAR MAY TURN OVER. I HAVE CHANGED THE BATTERY AND THE STARTER AS WELL WITH NOT IMPROVEMENTS. I HAVE READ NUMEROUS ACCOUNTS OF OTHERS HAVING THIS PROBLEM AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. THIS CAR IS NOT SAFE OR RELIABLE. *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE VEHICLE MADE A PUFFING NOISE. THE CONTACT DROVE UP THE ON RAMP AND THE VEHICLE BEGAN TO SMOKE. THE TIRES CAUGHT FIRES. SHE EXITED THE VEHICLE AND NOTICED FLAMES ON THE UNDERCARRIAGE OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS UNKNOWN AND THE FAILURE MILEAGE WAS 20,000.

2004 CHRYLSER PACIFICA ENGINE CRADLE RUSTED OUT, TIE ROD REPLACED ABOUT ONE YR AGO. DEALER WON'T COVER COST D/T WARRANTY EXPIRED. 53,000 MILES ON CAR. MAJOR SAFETY ISSUE D/T ENGINE/TRANS COULD FALL OUT WHILE DRIVING. INSTRUCTED ONLY TO DRIVE CAR IF NECESSARY. AVOID BUMPS! HAVE FOUND MULTIPLE C/O ON INTERNET ON SAME MATTER. I SHOULD NOT HAVE TO PAY FOR POOR QUALITY OF METAL USED ON FRAME WORK. *TR

MOTOR MOUNTS ON 2004 CHRYSLER PACIFICA DEFECTIVE AFTER 61000 MILES CAUSED ENGINE TO SHIFT AND LOOSEN TRANSMISSION CABLE/WIRE DISABLING VEHICLE. *TR

I HAVE A CHYRSLER 04 PACIFICA AND IT HAS BEEN TROUBLE FOR WAY OVER A YEAR NOW. IT NEEDS MOTOR MOUNTS AND THERE IS NONE AVAILABLE AND HAS NOT BEEN IN A YEAR. THE CHYRSLER DEALER AND CORPORATION HAS NO CLUE TO WHEN AND IF THEY WILL EVER HAVE THESE MOUNTS. I STILL HAVE THOUSANDS OF DOLLARS TO PAY FOR THIS CAR AND IT IS ABOUT TO PUT ME ON MY TWO FEET. I HAVE HAD TO REPLACE TWO SETS OF HEAD LIGHTS IN WHICH BOTH TIMES THEY WENT OUT AT THE SAME TIME AND I HAVE HAD TO REPLACE THE ALTERNATOR AND STARTER WITHIN A MONTH OF EACH OTHER AND THE IDLE PULLEY HAD TO BE REPLACED. THE ONLY THING THAT CHYRSLER RECALLED THAT WAS RECENTLY FIXED WAS THE ERG VALUE. ALL OF THIS OTHER STUFF IS OUT OF POCKET AND THE MOTOR MOUNTS ARE IN DEMAND ALL OVER THE U.S. TAKE A LOOK AT TOPIX.COM/ CHRYSLER MOTOR MOUNTS AND YOU WILL SEE 41 OTHER PEOPLE LIKE ME WITH THE SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. HE TOOK THE VEHICLE TO A MECHANIC TO INSPECT THE TRANSMISSION. THE DIAGNOSIS WAS THAT THE ENTIRE FRONT END OF THE VEHICLE HAD ROTTED OUT AND DROPPED TWO TO THREE INCHES BELOW THE ENGINE. THE COST OF THE REPAIR WAS $4,000, IN WHICH THE DEALER WAS WILLING TO PAY FOR HALF. THE CURRENT AND FAILURE MILEAGES WERE 126,000. UPDATED 09/17/08. *LJ UPDATED 09/25/08. *JB

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD STICK WHEN IT WAS DEPRESSED. THE DEALER STATED THAT THE THROTTLE BODY WAS BUILDING CARBON AND CAUSED THE PEDAL TO STICK. THE DEALER CLEANED THE THROTTLE HOUSING, BUT THE FAILURE STILL PERSISTS. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AT THE COST OF $200. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 60,000.

1. DRIVING HOME FROM WORK, 6 PM HEADING EAST ON HWY 119 WAITING TO TURN LEFT ON WC RD 3.5. TING , TING SOUND, WARNING LIGHTS CAME ON AND VEHICLE CAUGHT ON FIRE. PUT OUT WITH HOSE AND DISCONNECTED BATTERY. ALTERNATOR WAS GLOWING ORANGE, ENGINE HARNESS SMOKING, GROUND STRAPS BURNED OFF, AND AIR CLEANER ON FIRE. TOWED TO CHRYSLER DEALER AND CHRYSLER SAID IT WAS NOT A MECHANICAL DEFECT, BUT I DISAGREE. THE CONSEQUENCE IS I HAVE A DAMAGED CAR. *TR

2004 CHRYSLER PACIFICA. I PURCHASED A PACIFICA ON 4/23/08, ON 4/25 I NOTICED THAT IT WAS NOT SHIFTING SMOOTHLY BUT REALLY WASN'T AFFECTING MY DRIVING. ON 7/7/08 WHILE DRIVING THE CAR STUTTERED WHILE TRYING TO SHIFT ONCE AGAIN AND THEN THREW ITSELF INTO A LOW GEAR. THIS CAUSED THE CAR TO JUMP FORWARD AND ALMOST HIT ANOTHER VEHICLE. THE CAR WOULD NOT SHIFT AFTER THAT. I DROPPED OFF THE CAR AT DODGE SERVICE ON 7/9 AND GOT THE CAR BACK 7/14. THE CAR DID THE SAME THING AGAIN 7/15 AND WAS DROPPED OFF THE SAME DAY, I PICKED UP THE CAR ON 7/22 AND BY 7/23 MIDDAY WAS BACK IN SERVICE AGAIN. I PICKED UP THE CAR ON 7/29 AND 7/30 THE CAR WAS RETURNED TO SERVICE I HAVE BEEN TOLD THAT THE CAR WILL BE READY BY 8/4 TO PICK UP. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS AND SEVERAL HOURS OF WORK MISSED. I AM AFRAID OF DRIVING THIS VEHICLE AS I DRIVE WITH MY 2 KIDS IN THE CAR AND ALSO IN SCHOOL PARKING LOTS, THE WAY IT JOLTS FORWARD WHEN IT DECIDE TO ACT UP COULD BE LETHAL IN A SCHOOL LOT WHERE KIDS ARE. UPON ORDERING A CARFAX REPORT WE FOUND THAT THIS IS A CONTINUING ISSUE SINCE 2005. *TR

MY 2004 CHRYSLER PACIFICA HAS BROKEN MOTOR MOUNTS AND HAVE BEEN TOLD THEY ARE ON BACK-ORDER INDEFINATELY. *TR

VEHICLE WAS MAKING A CLUNKING NOISE AT ACCELERATION, VEHICLE WAS ALSO MAKING NOISES THAT SOUNDED LIKE THE SHOCKS NEEDED TO BE REPLACED. DEALERSHIP TOLD ME THAT THE BOTH LOWER CONTROL ARMS WERE BROKEN AND NEEDED TO BE REPLACED ALONG WITH THE FRONT AND REAR MOTOR MOUNTS. AFTER THIS WAS DONE 2 DAYS LATER VEHICLE CHECK ENGINE LIGHT CAME ON DEALERSHIP HAS TOLD ME THAT THE EMISSION PUMP AND SOLENOID HAS FAILED - THE EMISSION PUMP WAS JUST REPLACED IN NOVEMBER 2007. FROM REVIEWING THE WEBSITE IT LOOKS LIKE CHRYLSER NEEDS TO TAKE RESPONSIBILITY FOR SERVICE. I HAVE ASKED THEM FOR ALL OF MY PARTS THAT THEY ARE REMOVING FROM MY VEHICLE SINCE I NO LONGER TRUST THE DEALERSHIP AND WILL BE LOOKING FOR AN OUTSIDE MECHANIC TO SERVICE MY CAR. MG *TR

2004 CHRYSLER PACIFICA APPEARS TO HAVE A FLAW IN THE FUEL TANK. CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SHUT DOWN COMPLETELY. *NJ THE CONSUMER STATED A FEW WEEKS PRIOR HE/SHE WERE HAVING PROBLEMS WITH THE GAS GAUGE. ONCE THE GAUGE WAS DOWN TO A HALF A TANK, THE NEEDLE WOULD FLUCTUATE AND THE ELECTRONIC GAUGE WOULD SUDDENLY DROP 20 MILES TO EMPTY. AT ONE POINT THE ENGINE LIGHT ILLUMINATED. THE MECHANIC TURNED THE ENGINE LIGHT OFF, HOWEVER A COUPLE OF WEEKS LATER, THE LIGHT ILLUMINATED AGAIN. THE MECHANIC EXPLAINED THAT EVEN THOUGH THERE WAS FUEL IN ONE SIDE OF THE TANK, IT WAS NOT PUMPING TO WHERE IT NEEDED TO BE IN ORDER FOR THE VEHICLE TO CONTINUE RUNNING. THE MECHANIC REPLACED THE SIDE FUEL MODULE ON BOTH SIDES, THE FUEL MODULE AND FUEL PUMP MODULE. *JB

1. OIL HAS BEEN CHANGED BY DEALER SINCE VEHICLE WAS NEW. ODD OCCASION, DUE TO LOCATION ISSUES, OIL HAD TO BE CHANGED AT A GOODYEAR SERVICE DEPARTMENT. 2. GOODYEAR SERVICE WRITER INFORMED US THE DRAIN HOLE THREADS ON OIL PAN WERE STRIPPED BY THE LAST PLACE TO CHANGE OIL. INFORMED OIL PAN NEEDED TO BE REPLACED. CONTACTED CHRYSLER DEALER WHERE WORK HAD ALWAYS BEEN DONE. THEY DENIED RESPONSIBILITY, BUT ACKNOWLEDGED THE WIDE-SPREAD INCIDENCE OF THIS PROBLEM WITH OTHER PACIFICA MODELS AROUND THE COUNTRY. 3. AFTER BEING PUT OFF FOR MORE THAN 6 WEEKS, WE ARE HAVING THE OIL PAN DRAIN HOLE RE-THREADED (IT CAN ONLY BE DONE ONCE), BY A TRUSTED MECHANIC TRAINED BY CHRYSLER. WE WILL DETERMINE WHAT NEEDS TO DONE LONG-TERM AS ADVISED BY THIS MECHANIC. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHENEVER HE ACCELERATED, THE VEHICLE WOULD VIBRATED VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT ENGINE MOUNT HAD RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHENEVER HE WOULD ACCELERATE, THE VEHICLE WOULD VIBRATE VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT ENGINE MOUNT WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.

I RECENTLY PURCHASED A 2004 CHRYSLER PACIFICA. IN THE PAST 3 MONTHS, MOST OF THE ELECTRICAL SYSTEM HAS STARTED MALFUNCTIONING. THE AIR VENTS HAVE "STUCK" WHERE AIR WILL ONLY BLOW THROUGH THE DASH VENTS KEEPING THE DEFROST VENTS FROM WORKING WHICH MAKES IT UNUSABLE TO DRIVE IN RAIN OR COLD WEATHER. THE DASH DISPLAYS AND LIGHTS HAVE STOPPED WORKING TOTALLY. THE FUEL GAUGE WILL SUDDENLY SWING FROM THE CORRECT POSITION TO EITHER FULL OR EMPTY, THEN GO BACK TO NORMAL AFTER A COUPLE OF MINUTES. THE HEADLIGHTS WORK INTERMITTENTLY AND GO OFF WITH NO NOTICE. WE ARE CURRENTLY UNABLE TO DRIVE THE VEHICLE AT NIGHT, DURING RAIN AND WHENEVER THE TEMPERATURE GETS BELOW ABOUT 50 DEGREES. IT HAS ALSO STARTED INTERMITTENTLY SHUTTING OFF DURING DRIVING AT ANY SPEED. THIS VEHICLE IS NOW TOTALLY UNSAFE. I HAVE TAKEN IT TO 5 DIFFERENT DEALERS TO BE LOOKED AT. ONE REPLACED A COMPUTER MODULE, WHICH DID NOTHING. ANOTHER REPLACED AN ELECTRONIC MODULE FOR THE HEADLIGHTS, WHICH AGAIN DID NOTHING. TWO COULDN'T FIGURE IT OUT AFTER EACH HAVING THE VEHICLE AT LEAST 1 WEEK EACH. THE FIFTH SAID THAT THE ENTIRE ELECTRICAL SYSTEM (WIRING HARNESSES, COMPUTERS AND MODULES) WOULD HAVE TO BE REPLACED AT A COST OF OVER $4000! HE STATED THAT THE ELECTRONICS ON THE EARLY MODEL PACIFICAS IS KNOWN TO START SHORTING OUT BY THE DEALERS AND THAT THEY "PIECE MEAL" IT TOGETHER BY REPLACING PART AFTER PART UNTIL MOST OR ALL OF IT IS REPLACED. FROM THE ODI SITE I SEE THAT THIS SEEMS TO BE A CONTINUING WIDE SPREAD PROBLEM WITH THE EARLY PACIFICAS AND WONDER WHY CHRYSLER CAN CONTINUE TO IGNORE THIS PROBLEM. PAYING QUITE A BIT OF MONEY FOR A VEHICLE AND BEING UNABLE TO USE IT BECAUSE YOU DON'T WANT SOMEONE TO GET HURT OR KILLED SEEMS LIKE A BIG ENOUGH ISSUE THAT CHRYSLER WOULD BE ORDERED TO RECALL AND FIX THIS ISSUE. I WOULD TRADE THE CAR IN BUT NO DEALER WILL TOUCH IT NOW. ONE OFFERED ME $500 FOR THE SAME VEHICLE HE SOLD ME A YEAR AGO FOR $14,000. *TR

OIL PAN PLUG BECAME STRIPPED VERY EASILY RESULTING IN NEED FOR OIL PAN REPLACEMENT. MECHANICS REPORTED OIL PAN UNUSUALLY THIN WHERE PLUG SCREWS IN RESULTING IN EASY STRIP. TO EMPHASIZE THIS MUST BE A FREQUENT OCCURRENCE, I WAS INFORMED THAT MY CAR IS NOW ON A WAITING LIST OF AT LEAST A MONTH BEFORE ONE WOULD BE AVAILABLE. I WAS FURTHER NOTIFIED THAT 156 ARE BACK ORDERED AND 96 ADDITIONAL ARE IN THE PIPELINE FOR THIS PARTICULAR PAN FOR THIS ENGINE. IF I HAD THE OTHER ENGINE AVAILABLE FOR THIS CAR, THERE WOULD BE IMMEDIATE REPLACEMENT. I WAS FURTHER WARNED THAT THE CAR IS DANGEROUS TO DRIVE NOW BECAUSE THE PLUG COULD FALL OUT AT ANY TIME WITH A RESULTANT FIRE AND/OR SEIZING UP OF THE ENGINE FROM RAPID DRAINAGE OF OIL. *TR THE CONSUMER ALSO HEARD FRONT END NOISES. THE CONSUMER WAS INFORMED THE RIGHT SIDE LEVER BUSHING WAS DEFECTIVE. UPDATED 05/28/08

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. SUBSEQUENTLY, THE CONTACT'S MECHANIC MONITORED THE LIGHT FOR APPROXIMATELY ONE WEEK. THE MECHANIC WAS ABLE TO RETRIEVE A SERVICE BULLETIN, AND THE CODE INDICATED THAT WHEN A CONSUMER PLACED 12 GALLONS OF FUEL OR LESS IN THE VEHICLE, THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT HAD TO PAY $70 TO HAVE THE ENGINE RESET. HE CONSULTED CHRYSLER INITIALLY FOR REIMBURSEMENT, BUT THEN FOR AN EXPLANATION AS TO WHY THE FEATURE CAUSED THE LIGHT TO ILLUMINATE. CHRYSLER RESPONDED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY DENIED HIS REQUEST FOR REIMBURSEMENT. HE INFORMED THE DEALER THAT THE VEHICLE DID NOT MALFUNCTION BECAUSE, AS HE WAS INFORMED, THE VEHICLE WAS SUPPOSED TO PERFORM IN THAT MANNER. THEREFORE, THE WARRANTY WAS NOT AN ISSUE. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 64,500 AND FAILURE MILEAGE WAS 64,000.

OWN SINCE NEW 2004 CHRYSLER PACIFICA , (MFG.: FEB 2004). ORIGINALLY EQUIPPED WITH H7 HALOGEN LOW & HIGH BEAMS. ON NOV. 16, 2008, REPLACED LOW-BEAM H7 BULBS WITH 35W DDM HID KITS (HTTP://WWW.DDMTUNING.COM/PRODUCTS/DDM_35W_55W_SLIM_BALLAST_HID_KIT-101-60.HTML). HAVE ALREADY BEEN SUCCESSFULLY (FOR ALMOST TWO YEARS) USING A SIMILAR PAIR IN MY 1987 MERCEDES 300SDL, (9004 BULB FORM FACTOR WITH HIGH/LOW BEAM ELECROMAGNETOMECHANICAL ACTUATORS). ISSUE IS NOT WITH DDM UPGRADES BUT WITH THE PACIFICA! ONLY UPON ROUGHLY BELOW 60F AMBIENT TEMP. AND AFTER LIGHTS HAVE RUN FOR A FEW MINUTES, THEY RECYCLE (I.E. FLASH OFF AND BACK ON), MOSTLY BOTH AT ONCE WHEN: A) STARTING FROM INITIAL STANDSTILL AFTER BOARDING AND THE POWER LOCKS AUTOMATICALLY ACTUATE TO CLOSE THE VEHICLE. B) SOMETIMES WHEN VEHICLE STARTS FROM STANDSTILL, EVEN WITHOUT POWER LOCKS ACTUATING. C) SOMETIMES WHEN SHIFTING FROM REVERSE TO DRIVE (E.G. GETTING OUT OF A PARKING). ISSUE NEVER OCCURS WHEN VEHICLE CRUISES, REGARDLESS OF ROAD BUMPINESS (NO LOOSE CONNECTION) AND HOW LONG AM DRIVING. FOUND SIMILAR ISSUES ON 2004 PACIFICA AND CHRYSLER 300M, SOME EVEN WITH OEM HIDS (NOT RETROFITS AS ME). 1) HTTP://VIDEO.AOL.COM/VIDEO-DETAIL/CHRYSLER-300C-OEM-HID-HEADLIGHT-PROBLEM-MALFUNCTION-HAZZARD/1136800140 2) HTTP://WWW.JUSTANSWER.COM/QUESTIONS/1RZYH-OWN-2004-CHRYSLER-PACIFICA 3) HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?ED_SEARCHRESULTS@@.EF16284!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.EF16284%20WHAT%20TYPE%20OF%20HEADLIGHT%20ON%202005%20PACIFICA&COUNT=20 COTTAGE INDUSTRY AROSE SELLING CAPACITORS SO HIDS SURVIVE GLITCHES PRESENT ON CHRYSLER HEADLIGHT SOCKETS: 1) HTTP://WWW.STEALTHAUTO.COM/PRODUCTS/HID-ANTI-FLICKER-CAPACITOR__HID-CAP.ASPX 2) HTTP://CGI.EBAY.COM/EBAYMOTORS/HID-DECODER-CANCELLER-ANTI-FLICKER-CAPACITOR_W0QQITEMZ330309702198QQCMDZVIEWITEM 3) HTTP://WWW.300CFORUMZ.COM/SHOWTHREAD.PHP?T=5954 AM POSITIVE THE ISSUE IS NOT ELECTRICAL BUT RATHER A FIRMWARE BUG! *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE CONTACT STARTS THE VEHICLE, THE FUEL GAUGE DIAL FLUCTUATES UP AND DOWN AT RANDOM. THE FUEL LIGHT ILLUMINATES AND A SOUND IS HEARD AS WELL. THE DEALER STATED THAT THE FUEL GAUGE PEDOMETER FAILED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS, BUT LEARNED OF A TECHNICAL SERVICE BULLETIN. HE BELIEVES THAT THE VEHICLE SHOULD BE UNDER A RECALL FOR THIS FAILURE. THE DEALER REFUSED TO REPAIR THE VEHICLE; THEREFORE, THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 68,729. UPDATED 6/9/08 *CN

NHTSA COMPLAINT NUM-04V113000- MY VEHICLE WAS NOT APART OF THIS RECALL, BUT I NEED THE EXACT SAME COMPONENT. IS THERE A WAY I CAN BE ADDED TO THE RECALL SINCE THE AFFECTED UNIT NUMBER IS JUST A POTENTIAL NUMBER. *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ACTIVATED THE DEFROST SYSTEM; HOWEVER, THE FRONT AND REAR WINDSHIELD, SIDE AND REAR WINDOWS WERE COMPLETELY COVERED WITH ICE. THE DEFROSTER/DEFOGGER SYSTEM FAILED TO DE-ICE THE ACCUMULATION ON THE WINDOWS. IN ADDITION, THE DEFROSTER FAILED TO CLEAR OFF THE FOG AND FROST FROM THE WINDOWS SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE DEFROSTER WAS FUNCTIONING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 77,000.

THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BEGAN TO HEAR CLUNKING NOISES FROM THE ENGINE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MOTOR MOUNTS HAD FRACTURED. THE VEHICLE WAS REPAIRED. THREE YEARS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE ENGINE. THE VEHICLE CRUISED TO A STOP. THE VEHICLE WAS UNABLE TO BE MOVED. THE MECHANIC STATED THAT THE FRONT DIFFERENTIAL FAILED AND DAMAGED THE TRANSMISSION. AS OF DECEMBER 12, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.

POWER SEATS, DRIVER MEMORY, PEDAL HEIGHT ADJUSTMENT ALL FAILED SIMULTANEOUSLY AT ABOUT 58,000 MILES. MY WIFE IS ABOUT A FOOT SHORTER THAN ME, AND CANNOT, THEREFORE, DRIVE THE CAR ANYMORE. I CONTACTED CHRYSLER, AND THEY WERE NO HELP. *TR

MY CAR HAS COMPLETELY SHUT OFF ON ME ON 4 DIFFERENT OCCASIONS. THE FIRST TIME THE DEALERSHIP SAID IT WAS A FUEL LINE PROBLEM AND CLEANED THE FUEL LINE SYSTEM. THE SECOND TIME THE PROBLEM HAPPENED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD AGAIN, THE DEALERSHIP CHANGED A SENSOR. THE 3RD TIME, SAME SCENARIO, THE DEALERSHIP TOLD ME THAT THEY 2ND OCCASION THE "COMPUTER" GAVE THEM A FAULT, BUT THE FIRST TIME IT DIDN'T SO THEY FIXED WHAT THEY "THOUGHT" THE PROBLEM COULD BE. ON THE 3RD OCCASION, THEY TOLD ME THAT WHEN THE 2ND EVENT HAPPENED IT GAVE THEM A FAULT THAT COULD HAVE MEANT THAT ONE OF TWO SENSORS HAD GONE BAD. THEY SAID THAT IF THE CAR WAS UNDER WARRANTY THEY WOULD HAVE JUST REPLACED BOTH SENSORS. SINCE THE CAR WAS OUT OF WARRANTY, THEY JUST REPLACED THE ONE "THAT USUALLY GOES BAD." SO ON MY 3RD TRIP TO THE DEALERSHIP, THEY REPLACED THE SECOND SENSOR AND OF COURSE I HAD TO PAY FOR THE LABOR AGAIN. THE PARTS THEMSELVES COST $20 EACH AND IF ASKED THE FIRST TIME IF I WANTED TO REPLACE BOTH SENSORS LIKE THEY WOULD FOR A WARRANTY REPAIR, I WOULD CERTAINLY HAD AGREED. MY 4TH EVENT HAPPENED 4 WEEKS AGO. MY CAR IS STILL AT DEALERSHIP I TYPE THIS. THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WITH THE CAR, BUT THAT THEY CAN TEAR THE CAR APART AND CHECK OUT THE WIRING AND IF THAT'S THE PROBLEM, IT WILL COST $6000 TO FIX. JUST TO DIAGNOSIS THE PROBLEM I HAVE TO PAY A MINIMUM OF $240 WHICH THEY TELL ME MAY NOT DIAGNOSIS THE PROBLEM AT ALL. I FEEL THAT THIS VEHICLE IS A HUGE SAFETY HAZARD. IT ONLY HAS 30,000 MILES ON IT AND HAS GIVEN ME NOTHING BUT TROUBLE SINCE I PURCHASED IT AS THE SECOND OWNER ON FEBRUARY 28, 2007. THE CAR JUST SHUTS OFF WHILE DRIVING EACH TIME LEAVING ME STRANDED WITH MY 2 YOUNG CHILDREN WHERE EVER WE ARE. EACH TIME I HAVE HAD TO WAIT FOR A TOW TRUCK TO ARRIVE TO TAKE US TO SAFETY. I HOPE THAT OTHERS HAVE THIS SAME COMPLAINT AND THAT CHRYSLER WILL DO SOMETHING TO MAKE THIS RIGHT. *TR

CAR FIGHTS STEERING. *TR

TODAY IS THE SECOND TIME MY POWER WINDOW BROKE. 3 MONTHS AGO THE DRIVER SIDE REAR WINDOW FELL OUT OF THE TRACK AND IT COST $275 TO REPAIR. GLASS WAS OK. TODAY WHEN I PUT THE DRIVERS WINDOW DOWN THE WINDOW SHATTERED AS IT DROPPED DOWN INSIDE. I HAVE OWNED CHRYSLER PRODUCTS SINCE 1952 AND NEVER HAD THIS PROBLEM. *TR

WE NOTICED A KLUNKING WHEN LETTING UP OFF THE GAS PETAL WHILE GOING DOWN THE ROAD, AND UPON TAKE OFF FROM A STOP, IT SEEMS TO ROAR. I'M SPEAKING OF A 2004 CHRYSLER PACIFICA. WE TOOK IT TO A DEALERSHIP, AS WE HAD THOUGHT, IT WAS A BROKRN REAR MOTOR MOUNT, AND THEY TELL ME MY SWAG BAR IS LOOSE. ISN'T THERE SOMETHING THAT CAN BE DONE? IT SEEMS TO BE A PROBLEM IN ALOT OF THESE CARS! *CN

DASH IS CRACKING, IN THE CENTER, STARTING FROM THE WINDSHIELD AND GOING TOWARDS THE PASSENGER COMPARTMENT. DASH BULGING ON DRIVER'S SIDE AT WINDSHIELD. *TR

I PURCHASED MY '04 PACIFICA USED WITH 44K MILES ON IT. THE DAY AFTER BUYING THE VEHICLE THE FUEL GAUGE DROPPED FROM HALF TANK TO COMPLETELY EMPTY THEN WOULD BOUNCE BACK TO HALF FULL. IT DID IT SEVERAL MORE TIMES AND WHEN I RETURNED IT TO THE LOCAL DEALER IT WAS PURCHASED FROM THEY WERE UNABLE TO FIND ANY PROBLEMS AND THERE WERE NO DIAGNOSTIC CODES SET BY THIS ENCOUNTER. THE VEHICLE WHEN FOR A FEW WEEKS WITHOUT HAVING IT HAPPEN AGAIN BUT I WAS SURE TO KEEP THE TANK NEARLY FULL. YET WITHIN THE LAST WEEK IT BEGAN DOING IT AGAIN WITH MUCH MORE FREQUENCY. I DID SOME ON LINE RESEARCH AND CAME UP WITH A RECALL ON THE SENDING UNITS AND WHEN I CALLED A CHRYSLER DEALERSHIP ASKING ABOUT THE RECALL AND GIVING THE SERVICE PERSON MY VIN I WAS TOLD THERE WAS NO INFO MATCHING MY VIN. SO I WENT BACK TO MY PURCHASING DEALER AND WHEN I BROUGHT THE CAR IN I WAS TOLD THAT IT WAS A FUEL SENSOR AND THAT IT WOULD BE TAKEN CAR OF. SO AFTER HAVING NO USE OF MY CAR FOR A FEW DAYS I PICKED IT UP THIS EVENING THINKING IT WAS REPAIRED AND LOW AND BEHOLD I WAS BARELY OUT OF THE DEALERS LOT AND THE SAME FUEL GAUGE ISSUES ARE ONCE AGAIN OCCURRING. I FIND IT HARD TO BELIEVE THAT MY PARTICULAR PACIFICA ISN'T EXPERIENCING THE SAME ISSUES THAT ARE PART OF THE RECALL INFO THAT I WAS ABLE TO GET ONLINE. I FEEL THAT CHRYSLER IS DOING A DISSERVICE TO IT'S CUSTOMERS BY NOT TAKING CARE OF THIS PROBLEM SEEING AS IT APPEARS TO BE A LARGE SCALE PROBLEM FROM WHAT I HAVE BEEN SEEING ONLINE. *TR

1. DRIVING ON TROPICANA AVE GOING 30 MPH WHEN ALL THE SUDDEN I HEARD A KNOCK SOUND AND I STARTED SMELLING FUEL. I PULLED OVER AND INSPECTED THE VEHICLE AN NOTICES A SMALL STEEL OBJECT STICKING OUT OF THE GAS TANK AND FUEL WAS LEAKING ALL OVER THE PLACE. WHEN I CALLED THE DEALERSHIP I FIND OUT OUR WARRANTY DOESN'T COVER THE REPAIR, NOR WOULD THEY HELP IN ANY WAY WITH A LOANER CAR. ALL THE MONEY WE SPEND TO GET SLAPPED IN THE FACE WITH SOMETHING THAT WAS IN NO WAY OUR FAULT. I FIGURE ANY TYPE OF PROTECTION TO THE GAS TANK WOULD HAVE PREVENTED THIS FROM HAPPENING, OR EVEN PERHAPS RELOCATING THE GAS TANK AS IT SITS WAY TO LOW TO THE GROUND AS IT IS. *TR

I OWN A 2004 CHRYSLER PACIFICA AWD. I HAVE HAD MY CAR SERVICED 3-4 TIMES FOR A "CHECK TIRE SYSTEM LIGHT". EACH TIME, THE CHRYSLER MECHANIC HAS BEEN UNABLE TO RESOLVE THE ISSUE. IM GIVEN A WE COULD NOT FIGURE IT OUT OR THE ALERT DID NOT COME ON WHY IN THEIR SHOP. THIS HAS BEEN AN ONGOING ISSUE SINCE SEPTEMBER 2007. *TR

WHILE DRIVING ON THE INTERSTATE 500 MILES AWAY FROM HOME THE TRANSAXLE IN MY 2004 CHRYSLER PACIFICA BROKE. WHEN IT WAS TOWED TO A CHRYSLER DEALERSHIP I WAS TOLD THAT IT WOULD BE SOMETIME UNTIL THEY COULD OBTAIN A NEW TRANSAXLE AS THERE IS A "GLOBAL BACK ORDER OF THEM". THAT IN ITSELF SHOULD TELL THE NHTS SOMETHING. SINCE I WAS 500 MILES AWAY FROM HOME, LABOR DAY WEEKEND AND NO RENTAL CARS AVAILABLE, AND NO PARTS AVAILABLE, MY ONLY OPTION WAS TO TRADE A BROKE DOWN CAR IN ON A NEW ONE. I WILL NEVER EVER DRIVE ANOTHER PACIFICA. IT IS CLEAR TO ME NOW, WHY THEY HAVE ALL THE SAFETY FEATURES IN THE PACIFICA, YOU WILL NEED IT WHEN THE TRACTOR TRAILER THAT IS BEHIND YOU, RUNS YOU OVER WHEN THE TRANSAXLE BREAKS. *JB

IN AUGUST OF 2007 I NOTICED A CLUCKING NOISE IN THE FRONT OF MY VEHICLE WHEN EVER I WAS ON UNEVEN ROADS OR A BUMPY SERVICE. I THOUGHT MY SHOCKS NEEDED TO BE REPLACED SO WE DID THAT BUT THE NOISE IS CONTINUING TO GET WORSE, I TOOK IT TO A MECHANIC IN OCTOBER HE REPLACED THE BUSHINGS WHICH DIDN'T SEEM TO SOLVE THE PROBLEM, HE DOESN'T KNOW WHAT THE PROBLEM IS, I HAVE SPENT OVER A COUPLE OF THOUSAND DOLLARS ON PROBLEMS WITH THIS VEHICLE ALREADY AND I AM GETTING A LITTLE WORRIED ABOUT DRIVING IT DOWN THE ROAD IT SOUNDS SO BAD I THINK A FRONT TIRE OR SOMETHING WORSE MIGHT BREAK AND I WILL HAVE AN ACCIDENT INJURING MYSELF OR SOMEONE ELSE IN THE PROCESS, THIS NEEDS TO BE REVIEWED BY CHRYSLER FOR THE 2004 PACIFICA, I KNOW THIS THE FIRST YEAR FOR THIS VEHICLE BUT THE RECALLS TO FIX STUFF ARE FEW AND FAR BETWEEN IF THEY EVEN BOTHER, IT JUST SEEMS LIKE CHRYSLER COULD CARE LESS. YOU CAN'T EVEN BY A HANES OR ANY KIND OF MANUAL FOR THIS VEHICLE YET WHICH IS STUPID LET ALONE BY PARTS FROM ANYONE FOR IT. *TR

DRIVER'S SEAT MEMORY PERIODICALLY FAILS. DASH WILL DISPLAY "MEMORY DISABLED - VEHICLE NOT IN PARK" ON INFORMATION DISPLAY. DIAGNOSED AS SHORT IN SEAT SWITCH. SWITCH REPLACED. PROBLEM PERIODICALLY STILL EXISTS EXCEPT, ON OCCASION, THE SEAT WILL NOW MOVE FORWARD WHILE VEHICLE IS BEING DRIVEN PINNING DRIVER TO STEERING WHEEL. *JB

IS CHRYSLER DOING ANYTHING ABOUT THE BAD RIMS THEY PUT ON THE PACIFICA? HAVING TO AIR MY TIRES DAILY, I'VE CHANGE THE TIRES 3 TIMES, REMOVED THE SENSORS, AND HAVING A MULTITUDE OF SERVICE PEOPLE CHECK THEM. WHEN ALL THE WHILE IT WAS THE RIMS WHICH HAVE CRACKS AND ARE DIFFICULT TO FIND. DID CHRYSLER ISSUE A RECALL ON THE RIMS OR ARE WE ON OUR OWN?

VEHICLE WAS IN FATAL ACCIDENT . DRIVER COMPLAINED OF HEARING CLICKING NOISES DAYS BEFORE ACCIDENT. TOOK VEHICLE TO BE SERVICED AT THE PLACE WHERE VEHICLE WAS PURCHASED. THE VEHICLE CHECKED OUT FINE. DRIVER FELT STEERING WHEEL LOCK AND WAS UNABLE TO STEER WHILE DRIVING ON INTERSTATE HE SAYS COULD NOT STEER VEHICLE AT ALL VEHICLE UNCONTROLLABLY FLIPPED 6 TIMES . NO AIR BAGS DEPLOYED . *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. WHILE DRIVING APPROXIMATELY 70 MPH, THE WAS FORCED TO THE EDGE OF THE ROAD TO AVOID A VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE ROLLED OVER SIX TIMES. THE AIR BAGS FAILED TO DEPLOY. WITNESSES AT THE SCENE STATED THAT DURING THE THIRD ROLLOVER, A 9-YEAR OLD CHILD, LOCATED IN THE MIDDLE ROW ON THE DRIVER SIDE, WAS THROWN FROM THE VEHICLE AND DIED. THE CHILD WAS WEARING A SEATBELT AT THE TIME. ALL OF THE OTHER PASSENGERS SUSTAINED MINOR INJURIES. THE DRIVER AND THREE PASSENGERS WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE AND LATER DETERMINED TO BE DESTROYED. THE MILEAGES WERE UNKNOWN. UPDATED 08/05/08

INCIDENT OCCURRED FOUR TIMES OVER LAST TWO DAYS. DRIVING ON URBAN DIVIDED HIGHWAY AT APPROXIMATELY 55 MPH AT STEADY SPEED ON A FLAT, RELATIVELY STRAIGHT SECTION OF HIGHWAY, FUEL GAUGE BEGAN FLUCTUATING. FLUCTUATIONS OF THE NEEDLE SWUNG FROM THE CURRENT FUEL STATE OF JUST OVER INDICATED HALF TANK OF FUEL TO THE COMPLETELY EMPTY INDICATION. LOW FUEL WARNING LIGHT ILLUMINATED WHEN NEEDLE FELL BELOW THE CRITICAL POINT FOR ILLUMINATION. OTHER SWINGS OF THE NEEDLE RANGED FROM CURRENT STATE TO ANYTHING BELOW THE CURRENT STATE AND RETURNED TO PROPER INDICATION. NO FUEL WAS LOST. NO LEAKS. N EACH INCIDENT, AFTER APPROXIMATELY THREE MINUTES OF ERRONEOUS READINGS, THE FUEL GAUGE RETURNED TO NORMAL INDICATIONS. *AK

AFTER HAVING NO PROBLEMS WITH THE 2004 CHRYSLER PACIFICA FOR NEARLY 2 YEARS, ALL OF A SUDDEN OVER THE LAST 2 WEEKS IT HAS BEGUN TO STALL AT INAPPROPRIATE TIMES. THE FIRST TIME I WAS SLOWING DOWN FOR A CAR IN FRONT OF ME IT JUST DIED. THE NEXT 2 TIMES IT HAPPENED WHILE I WAS ON THE INTERSTATE USING CRUISE CONTROL AT 70 MPH. THE NEXT TIME I WAS ON THE INTERSTATE WITHOUT CRUISE CONTROL. TODAY, IT HAPPENED WHILE I WAS IDLING IN PARK, ENGINE FULLY WARMED UP. EACH TIME ALL DASHBOARD LIGHTS WENT OUT, AND THE KEY WAS IN SWITCH BUT NOT ON. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE BY TURNING IGNITION TO ON WITHOUT HAVING TO STOP AND WITHOUT HAVING TO SHIFT OUT OF DRIVE. AT FIRST, I THOUGHT MAYBE I WAS HITTING KEY WITH MY KNEE, I WAS A BIT TALL, BUT THIS LAST TIME, MY LEG WAS NOWHERE NEAR THE IGNITION. I HAVE A KILL SWITCH ALARM SYSTEM, BUT NO ONE HAS BEEN ABLE TO DETERMINE THE SOURCE OF MY PROBLEM. *TR