There are 7 owner-reported driver assist & adas complaints for the 2017 Chrysler Pacificain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Parksense Unavailable. While reversing we backed into another vehicle. Normally, the parking brakes if we get to close or at least a warning that we are approaching a potential hazard.
I periodically receive a warning when the transmission is placed in REVERSE that the “Camera System is Unavailable”. Sometimes the camera works and sometimes it doesn’t. The Internet is replete with many similar occurrences of Pacificas across several years of manufacture where the camera operates intermittently. This is a serious safety issue and I am very surprised that there appears to be no recall notice.to correct this issue. Information on the Internet implies that this issue is related to a computer glitch and a software update of the Uconnect system may be required. Clearly, Chrysler should be responsible for correcting this design deficiency. Unless the camera fails completely as a result of an impact or age, is shoulfpd be available 100% of the time.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while operating the vehicle the backup camera had malfunctioned. The contact stated that while in reverse the backup camera display screen image was either a solid blue or a black screen, or the image was frozen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet notified of the failure. The failure mileage was 127,000.
It started on or about September 17, 2023, the van's adaptive cruise control, forward collision, automatic breaking is warnings show up on the dash after driving the vehicle about 10 minutes. It does it every day that I drive the vehicle. I have looked up causes and repairs online and there are many complaints about this issue and also after paying a couple thousand dollars at the dealership, it will work for about six months then start happening again. Also unable to use cruise control while driving on a trip, the crusie control will quit operating about ten minutes after the car starts and while driving it.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE SUDDENLY WENT INTO SELF PARKING MODE AND CRASHED INTO A SECOND VEHICLE. AFTER THE INCIDENT, THE CONTACT NOTICED THE SELF PARKING SENSOR LIGHT WAS ILLUMINATED. ALSO DURING THE INCIDENT, THE PRE-COLLISION BRAKING SYSTEM DID NOT ACTIVATE TO PREVENT THE VEHICLE FROM CRASHING INTO THE SECOND VEHICLE. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO THE LOCAL COLLISION CENTER AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS LATER EXAMINED BY THE MANUFACTURER'S ENGINEER WHO INDICATED PRE-COLLISION BRAKING SYSTEM HAD FAILED. THE PRE-COLLISION BRAKING SYSTEM MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER ORANGE COAST CHRYSLER (2929 HARBOR BLVD, COSTA MESA, CA 92626) WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. *LN*JB
THE FCW (FORWARD COLLISION WARNINGS SYSTEM) APPEARS TO HAVE AN ISSUE. THE UNIT HAVE NOT WARNED ONES WHILE DRIVING AFTER 6000 MILES (AND WE HAVE HAD CLOSE CALLS) ALSO TESTED AS WE HAD SIMILAR SYSTEM ON OTHER CARS. THE DEALER HAVE LOOKED AT IT BUT CAN'T FIND ANY ISSUE, EVEN WHEN THE CAR SYSTEM SHOWED THAT IT WAS AN ISSUE WITH THE FCW, THE DEALERS TECHNICIAN DID NOT GET ANY ERROR COD WHEN LOGGED IN TO THE CARS ON-BOARD COMPUTER SYSTEM. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026