There are 43 owner-reported electrical system complaints for the 2002 Chrysler Town & Countryin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
PROBLEMS W AUTOMATIC DOORS. ELECTRICAL MECHANICS CANNOT FIND REASON WHY REPEATED PROBLEMS W CLOSING BACK AUTOMATIC SLIDING DOORS. SOMETIMES THEY GET ALMOST CLOSED AND GO BACK. OTHER TIMES THEY DONT OPEN WITH FOB OR BUTTON INSIDE CAR
THE FUEL INJECTION WIRING HARNESS LENGTH IS APPARENTLY TOO LONG AND IT CAN DROP DOWN NEAR THE EXHAUST MANIFOLD WHERE THE HEAT WILL MELT THE INSULATION ON THE WIRES CAUSING THEM TO SHORT TOGETHER CAUSING SEVERE MISFIRE AND POSSIBLE DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE HAD RUN FINE A COUPLE OF DAYS PREVIOUSLY AND ON STARTING THE VEHICLE IT SEEMED TO IDLE A LITTLE ROUGH. DRIVING ON THE ROAD IT RAN VERY ROUGH AND WAS RANDOMLY MISFIRING ON MULTIPLE CYLINDERS. THE MIL LIGHT BEGAN TO FLASH ON AND OFF ON ACCELERATION. ON INVESTIGATION THE WIRES IN THE FUEL INJECTION WIRING HARNESS WERE FOUND TO BE MELTED AND SHORTING TOGETHER. I SUSPECT IN THE ENSUING TWO DAYS THAT THE TEMPERATURE CHANGES EXACERBATED THE PROBLEM AND TEMPERATURE CHANGE INDUCED MOVEMENT CAUSED THE WIRES TO SHORT TOGETHER. FROM RESEARCHING THIS PROBLEM IT AFFECTS MANY VEHICLES. I'M SURPRISED THAT A RECALL HAS NOT YET BEEN ISSUED FOR IT.
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CAR RANDOMLY STALLS AND HAS NO POWER BRAKES, STEERING OR CONTROL.
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ACTIVATED AND ALL THE LIGHTS, METERS, AND GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
MY LIGHTS FLICKER ON AND OFF, REPLACED BATTERY AND ALTERNATOR.. NOT FIXED.. NOW I HAVE BEEN NOTICING THAT THE PANEL BEHIND MY HEADLIGHT SWITCH GETS VERY HOT TO THE TOUCH. AFRAID OF A FIRE... CAN'T FIND ANY INFO ON INTERNET AS TO WHAT CAN BE THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE WIRING HARNESS WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 171,528.
AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES AFTER STARTING VEHICLE AND THE STEERING WHEEL MOUNTED CRUISE CONTROLS DOES NOT OPERATE. *KB
DRIVERS WINDOW NOT WORKING ALONG WITH RADIO, THE WINDSHIELD WIPERS WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION, REMOVED FUSE AND THEN THE CAR WOULD NOT START, ONCE WE HAD THE CAR JUMPED THE REAR WINDSHIELD WIPER STARTED AND WOULDN'T STOP AND THE DIALS IN THE DASHBOARD STARTING SPINNING AND CAR NEEDS TO GET A JUMP EACH TIME IT IS SHUT OFF. NO ONE CAN SEEM TO FIND THE PROBLEM WITH IT. I CALLED CHRYSLER AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE RECALLS ARE VIN SPECIFIC AND THAT ONE HAS NOT BEEN RECALLED, DESPITE THE FACT I AM READING THIS HAPPENING TO OTHERS WHO ALSO HAVE 2002 CHRYSLER TOWN & COUNTRY. *TR
MY HEATER FAN ONLY COMES ON WHEN I TURN THE KNOB TO HIGH, THE SAME THING HAPPENS TO MY SISTERS TOWN AND COUNTRY THERE MUST BE A DEFECT HERE BECAUSE THE GARAGE STATED THAT THESE VEHICLES ARE KNOWN FOR THAT. IT IS WINTER AND I CANNOT AFFORD TO FIX THIS ON MY OWN,AND IF THERE IS A DEFECT CHRYSLER SHOULD REPLACE THE PART. IT GETS COLD WHEN I HAVE TO TURN THE KNOB DOWN, I HEARD THERE IS A CARD OF SOME SORT BEHIND THE GLOVE BOX. HOW EASY IS THIS PROBLEM TO FIX. ALSO MY REAR WIPER SPRING IS FAULTY IS THERE A RECALL ON THIS.
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO RESET THE VEHICLE TRIP COMPUTER, HE NOTICED AN ERROR MESSAGE WHICH CAUSED THE SPEEDOMETER TO FAIL. THE CONTACT WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS DRIVING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WERE 48,684. UPDATED 03/16/11 *BF UPDATED 12/14/11 *CN
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND RUNNING WHEN SMOKE BEGAN EMITTING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND THE CONTACT INSPECTED THE VEHICLE TO DISCOVER SMOKE BELLOWING FROM UNDER THE HOOD BUT NO FLAMES. THE FUSE BOX WAS DISCONNECTED AND THE CONTACT FOUND BURNED WIRES WITHIN THE FUSE BOX. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
2002 CHRYSLER TOWN AND COUNTRY SERVICE TIRE SYSTEM SOON INDICATION KEEPS COMING ON. THEN IT SAYS "SEE OWNERS MANUAL". THERE IS LITTLE OR NO INFORMATION IN THE OWNERS MANUAL AND IT DOES SAY CONTACT THE DEALER FOR SERVICE. I CALLED THE DEALER AND TALKED WITH THE SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO AND I SHOULD CHECK THE AIR IN THE TIRES. I HAVE DONE THIS NUMEROUS TIMES AND ALWAYS FIND THE TIRE AIR PRESSURE TO BE NORMAL. THE VEHICLE IS EQUIPPED WITH TIRE PRESSURE SENSORS AND I ALSO GET LOW PRESSURE WARNINGS IN THE SPRING AND FALL. I AM FORCED TO KEEP 35 POUNDS OF AIR PRESSURE OR MORE TO KEEP THE LOW PRESSURE WARNING FROM COMING ON. *TR
COMPONENT: ELECTRICAL SYSTEM MY COMPLAINT IS EXACTLY THE SAME AS FOLLOWING COMPLAINT. IT OCCURS EVERY TIME I DRIVE THE VEHICLE. DETAILS: 2002 CHRYSLER TOWN AND COUNTRY SERVICE TIRE SYSTEM SOON INDICATION KEEPS COMING ON. THEN IT SAYS "SEE OWNERS MANUAL". THERE IS LITTLE OR NO INFORMATION IN THE OWNERS MANUAL AND IT DOES SAY CONTACT THE DEALER FOR SERVICE. I CALLED THE DEALER AND TALKED WITH THE SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO AND I SHOULD CHECK THE AIR IN THE TIRES. I HAVE DONE THIS NUMEROUS TIMES AND ALWAYS FIND THE TIRE AIR PRESSURE TO BE NORMAL. THE VEHICLE IS EQUIPPED WITH TIRE PRESSURE SENSORS AND I ALSO GET LOW PRESSURE WARNINGS IN THE SPRING AND FALL. I AM FORCED TO KEEP 35 POUNDS OF AIR PRESSURE OR MORE TO KEEP THE LOW PRESSURE WARNING FROM COMING ON. *TR OCCURRENCES: 1 INJURIES: 0
I HAVE A 2002 CHRYSLER TOWN AND COUNTRY (90,000 MILES). AFTER NORMAL DRIVING AND PARKING ,CAR WOULD NOT START. I FOUND OUT LATER THAT THE STARTER HAD AN INTERNAL SHORT. IT DESTROYED THE BATTERY AND MELTED THE STARTER HOUSING,CONCERNED THAT IT COULD HAVE CAUSED A MAJOR FIRE!!!.(PICTURES AVAILABLE, HAD TO RETURN CORE TO AUTO PARTS STORE). *TR
2002 CHRYSLER TOWN & COUNTRY LXI. TURN SIGNAL INDICATOR LIGHTS INSIDE VEHICLE ARE MALFUNCTIONING, WE ARE UNAWARE IF THEY MALFUNCTION OUTSIDE, OTHER LIGHTS ARE SHORTED OUT INSIDE IN THE "DASH" AREA. THESE ARE ALL INDICATORS OF AN ELECTRICAL SHORT SOMEWHERE IN THE VEHICLE. ALSO THE POWER REAR DOOR ON THE DRIVER'S SIDE DOES NOT OPEN USING THE KEYPAD WHEN IT IS COOL OR RAINING. WE WERE TOLD BY DEALERSHIP AT THE TIME OF PURCHASE THAT IT DIDN'T OPERATE AT ALL AND NEEDED A NEW MOTOR, THAT'S WHY WE WERE "GETTING A GOOD PRICE". THE REAR POWER DOORS WILL BOTH ALSO ALMOST CLOSE ALL THE WAY, AND THEN OPEN FOR NOT REASON, I.E. NOTHING IN THE WAY AT ALL. THE REAR POWER DOORS WILL ALSO NOT CLOSE IF YOU ARE ON A VERY SLIGHT SLANT. THE LIFTGATE GIVES A HARD TIME LATCHING WHEN USING KEYPAD. THE VEHICLE WAS PURCHASED IN OCTOBER 2008 PREOWNED FROM A DEALERSHIP. THESE ISSUES CAUSE A MAJOR SAFETY THREAT. OTHERS WITH THE SAME MAKE, MODEL AND YEAR ARE HAVING SIMILAR PROBLEMS. I FEEL THAT THIS VEHICLE HAS MANY PROBLEMS AND SHOULD BE RECALLED AT LEAST FOR THE FAULTY WIRING AND ELECTRICAL SYSTEM. *TR
VEHICLE RAN POORLY AT TIMES AND OCCASIONALLY STUMBLED OR STALLED. SOMETIMES WE WOULD BE PARTLY IN A BUSY INTERSECTION. PERFORM DIAGNOSTICS AND INSPECTION, REMOVE EXHAUST FOR INSPECTION OF HARNESS AND REPAIR DAMAGED WIRING AND INSTALL PROTECTIVE HEAT WRAP. COST: $268.93 COULD HAVE BEEN VERY DANGEROUS IN TRAFFIC. *TR
SEVERAL TIMES WHEN TRYING TO START THE VEHICLE THE KEY HAS REFUSED TO TURN. AFTER SEVERAL MINUTES OF BANGING ON THE STEERING WHEEL AND PULLING OUT THE KEY AND RE-INSERTING IT FINALLY TURNS. HAS HAPPENED ON SEVERAL OCCASIONS. STARTED AROUND 65,000 MILES NOW HAS 73,000 MILES. *TR
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SHE HAS EXPERIENCED SEVERAL FAILURES WITH THE IGNITION KEY SHAFT. WHILE ATTEMPTING TO START THE VEHICLE, SHE COULD INSERT THE KEY INTO THE IGNITION, BUT IT REMAINED LOCKED. THIS FAILURE HAS OCCURRED SEVERAL TIMES TO THE POINT THAT IT COULD TAKE UP TO 15 MINUTES TO GET THE KEY TO TURN. THE CONTACT WOULD BANG ON THE KEY AND PULL THE STEERING WHEEL BACK AND FORTH TO GET THE KEY TO TURN IN THE IGNITION. THE FAILURE HAS PROGRESSIVELY WORSENED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 63,000.UPDATE 09/10/08 *CW UPDATED 09/10/8. *JB
IGNITION LOCK GETS STUCK, CAN NOT START THE VAN. ON TWO SEPARATE OCCASSIONS GOT STRANDED WITH AN INFANT IN THE CAR, WAS NOT ABLE TO GET THE VAN STARTED BECAUSE OF AN IGNITION LOCK NOT WORKING PROPERLY. *TR
Showing 1–20 of 43 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026