2003 Chrysler Town & Country Air Bags & Restraints Problems

PLEASE NOTE THAT MY MOTHER'S AIRBAG DETONATED ON IT'S ON WHILE SHE WAS DRIVING HOME. SHE HAD BROUGHT THE VEHICLE IN TWICE AS YOU CAN SEE FROM THE ATTACHED DOCUMENTATION. GANDRUD AND CHRYSLER ARE REFUSING TO REPAIR THE FAULTY AIR BAG. MY MOTHER'S CAR IS NOT DRIVE-ABLE WITHOUT A HORN PER OUR UNDERSTANDING AND A DANGER TO HER WITHOUT SAID AIR BAG. WE NEED YOUR HELP AS THESE SEEMS TO BE SUCH AN INJUSTICE ESPECIALLY WHEN SHE IS NOT GOING AFTER THEM FOR DAMAGES TO HER FOR BEING WHIPPED AROUND IN HER CAR. SHE JUST WANTS HER CAR REPAIRED AND THE DEFECTIVE AIRBAG REPLACED. WE PRAY YOU CAN HELP US GET ANSWERS.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS SPORADIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILAGE WAS APPROXIMATELY 118,000.

HELLO MY NAME IS [XXX] I AM A SURVIVOR OF A CAR CRASH I WAS ON THE WAY FROM PICKING MY SON UP FROM SCHOOL DRIVING A MAN IN FRONT OF ME WAS DRUNK DRIVING AND AS A MOTHER I SWERVED TO PROTECT MY SON FROM GETTING HIT WHICH I DIDN'T KNOW WAS I ACTUALLY DIDN'T SAVE HIM HE SUFFERED FROM MULTIPLE BRAIN INJURIES AND FRACTURED BONES IN HIS FACE BROKEN RIBS HE LATER DIED FROM THE AIRBAGS NOT DEPLOYING IN MY 2003 CHRYSLER TOWN AND COUNTRY LX HIS SEATBELT DIDN'T PROTECT HIM AND HE WAS THROWN OUT OF THE VAN. I HAVE BEEN TRYING AND TRYING TO GET CHRYSLERS ATTENTION DON'T KNOW WHY AIRBAGS DIDN'T DEPLOY. MY SON'S NAME IS [XXX] BORN AUGUST 18 2008 DIED ON MY BIRTHDAY JANUARY 29TH 2016 I JUST WANT JUSTICE FOR MY SON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 10872127. *DSY

THE AIRBAG DID NOT INFLATE WHILE THE VEHICLE RAN OFF THE HIGHWAY AND INTO A DITCH AND OVER TURNED ONTO THE PASSENGER SIDE, THEN CAME BACK UPRIGHT ON IT'S TIRES. THE PASSENGER WAS SERIOUSLY INJURED, HE LATER DIED AS A RESULT OF HIS INJURIES SUSTAINED IN THE ACCIDENT. SEE ALSO ODI 10917404. *DSY ...UPDATED 12/11/17 *BF *TR *CN

WHILE STOPPED IN THE DRIVEWAY, (ENGINE ON, FOOT ON BRAKE) WHILE A PASSENGER EXITED THE VEHICLE, THE DRIVER'S AIRBAG DEPLOYED WHEN THE PASSENGER CLOSED THE VEHICLE DOOR. SUBSEQUENT INVESTIGATION BY CHRYSLER CORP FACTORY REPRESENTATIVES AND LAWYERS DISCLOSED NO ACCIDENT OR OTHER TRIGGERING EVENT. CHRYSLER CLAIMS NO RESPONSIBILITY FOR THE MECHANICAL FAILURE OF THE PART. THE VEHICLE WILL COST MORE TO REPAIR THAN IT IS WORTH. INSURANCE IS OF NO ASSISTANCE AS THIS IS A MECHANICAL FAILURE/MANUFACTURER'S DEFECT AND IS NOT A COVERED LOSS IN THEIR VIEW. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN COUNTRY. THE CONTACT WAS EXITING A PARKING LOT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THE AIR BAG SENSOR WAS NOT ACTIVATED. THE CONTACT STATED THAT THE AIR BAG SENOR WAS NEVER TURNED OFF. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 123,510.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO GENERATE A FAILURE CODE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 80,200.

2003 TOWN & COUNTRY SEATBELT HARNESS BREAKS OFF FROM SIDE OF THE CAR WITHOUT ANY CAR IMPACT. CAR WAS PARKED.HAD THERE BEEN A FORCEFUL IMPACT, I THINK DRIVER WOULD HAVE BEEN THROWN THROUGH THE WINDSHIELD. INSIDE PORTION OF PLASTIC PIECE THAT HOUSES THE SCREW THAT IS SCREWED INTO THE SIDE HAS HAIRLINE CRACKS. *TR

AFTER IGNITION AIR BAG LIGHT COMES ON. WILL GO OFF INTERMITTENTLY, BUT FOR THE MOST PART IT IS ON ALL THE TIME! 2003 T & C LX WITH A 3.8 ENGINE. *TR

ON MONDAY, MAY 3, 2010, I WAS DRIVING MY 2003 CHRYSLER TOWN AND COUNTRY MINI-VAN AND MADE A RIGHT TURN INTO A PARKING SPACE AS THE PASSENGER SIDE AIRBAG ABRUPTLY EXPLODED OUT OF MY DASHBOARD. NO IMPACT PROMPTED THE MALFUNCTION OF THE AIRBAG. WHATEVER CAUSED THE PASSENGER SIDE BAG TO EXPLODE DID NOT ACTIVATE THE DRIVER'S SIDE AIR BAG. THE INCIDENT WAS INVESTIGATED BY OUR INSURANCE COMPANY AND THE AUTHORIZED DEALERSHIP FOR CHRYSLER TO CONFIRM THAT NO IMPACT HAD OCCURRED. THE SEATBELTS WERE NOT AFFECTED IN ANYWAY. ACCORDING TO SERVICE CENTER AT THE DEALERSHIP THE FOLLOWING IS WHAT CAUSED THE MALFUNCTION: DETAILED REPAIR QUOTE DATED 5/13/2010. AIR BAG CONTROL MODULE, R&R 01/03 SIDE PERFORMED DIAG TEST -- FOUND DTCS IN THE SYSTEM FOR ACTIVE PASSENGER SQUIB 2 CIRCUIT OPEN-CHECKED WIRING -- NO VISIBLE WIRING PROBLEM SEEN -- ALSO FOUND PASSENGER SQUIB 1 CIRCUIT SHORTED TOGETHER - - NEEDS WIRING HARNESS-MODULE-INSTRUMENT PAD AND AIRBAG PN THE PASSENGER SIDE. WE HAVE NOT HAD AN INDEPENDENT EXPERT INVESTIGATE THE ABOVE FINDING TO CONFIRM ITS ACCURACY. WE HAVE BEEN DILIGENT IN OUR REQUEST FOR ASSISTANCE FROM THE CHRYSLER CASE REPRESENTATIVE. THE REPRESENTATIVE FROM THE CHRYSLER INVESTIGATIONS DEPARTMENT INFORMED US ON MAY 13 THAT CHRYSLER DID NOT FEEL THE MALFUNCTION WAS DUE TO A MANUFACTURING DEFECT AND THEREFORE WE WOULD NOT RECEIVE ANY COMPENSATION. WE HAVE NOT BEEN OFFERED COMPENSATION FROM THE AUTHORIZED DEALER EITHER. THE OWNER'S MANUAL DOES NOT HAVE ANY INSTRUCTIONS FOR THE VEHICLE OWNER TO HAVE THE AIR BAG, AIR BAG SENSOR MODULE, SQUIB WIRING, CLOCK SPRING WIRING, OR ANY OTHER RELATED ITEMS CHECKED AND MAINTAINED ON A REGULAR BASIS. WE FEEL THE AUTHORIZED DEALER HAD THE OPPORTUNITY FOR FIRSTHAND KNOWLEDGE OF THE CONDITION OF THESE ITEMS FROM OUR REGULAR MAINTENANCE VISITS, AND SHOULD HAVE BEEN DILIGENT IN ASSESSING THEM GIVEN PREVIOUS MANUFACTURER RECALLS FOR THE SAME ISSUES ON OTHER MODEL YEARS. *TR

AIR BAG LIGHT STAYS ON AFTER STARTING VAN.

MY FRONT AIR BAGS DEPLOYED WHILE DRIVING THE VEHICLE AT 30MPH UNDER NORMAL CONDITIONS AND WERE NOT TRIGGERED DUE TO IMPACT OF THE FRONT BUMPER. ADDITIONALLY, THE AIR BAGS ONLY PARTIALLY INFLATED AND WOULD NOT HAVE PROVIDED FULL PROTECTION HAD THERE BEEN A FRONTAL IMPACT. I AM CONCERNED THAT THE MANUFACTURER HAS NOT BEEN ABLE TO TELL ME WHY THIS OCCURRED NOR HAVE THEY EXPRESSED MUCH INTEREST IN UNDERSTANDING WHY IT OCCURRED. FORTUNATELY, THERE WERE NO INJURIES AS A RESULT OF THIS INCIDENT. *TR

ON JULY 10, 2008 WE NOTICED THAT OUR AIRBAG LIGHT WOULD COME ON WHEN WE TOOK A CORNER, BUT IT WOULD GO OFF AS WE DROVE STRAIGHT. IT KEPT DOING THIS FOR ABOUT THREE WEEKS AND THEN THE AIR BAG LIGHT STAYED ON CONTINUALLY AND THE HORN STOPPED WORKING. WE HAD IT CHECKED OUT AND WAS TOLDED IT WAS THE AIR BAG CLOCK SPRING. WE TALKED TO THE CHRYSLER DEALERSHIP AND WAS TOLD THAT THIS YEAR WAS NOT UNDER THE RECALL FOR THE AIRBAG CLOCK SPRING. *TR

MY 2003 CHRYSLER TOWN & COUNTRY VAN WAS SITTING IN MY DRIVEWAY AND IN PARK I WAS GETTING READY TO BACK UP AND THE AIRBAGS DEPLOYED ALL OF THEM. I WAS IN THE VAN MYSELF. I HAVE FIRST DEGREE BURNS ON MY CHIN AND CHEST AREA AND BRUISES ON MY CHEST AND A BURN ION MY RIGHT ARM. *TR

AIR BAG SENSOR LIGHT OCCASIONALLY STAYS ON AFTER STARTING ENGINE AND ALSO LIGHTS UP RANDOMLY DURING OPERATION OF VEHICLE. OCCURS AT LEAST ONCE A MONTH. *JB

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE DRIVING 60 MPH, THE AIR BAG WARNING LIGHT DIMMED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) FOR THE 2005 CHRYSLER TOWN AND COUNTRY WAS REFERENCED. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 48,430. UPDATED 01/07/08. *LJ UPDATED 12/12/07 *TR

AIR BAG LIGHT ILLUMINATED. ALREADY RECALLED ON PREVIOUS CHRYSLER MINIVANS, BUT NOT THE 2003 TOWN AND COUNTRY. DEALER WILL BE HAPPY TO REMEDY THE PROBLEM (FOR $90). *TR

POSSIBLE DEFECT 2003 CHRYSLER T & C LIMITED - AIR BAG FAILURE - OFFSET LEFT FRONT CRASH AT APPROX. 25 MPH - ALL AIR BAGS FAILED TO DEPLOY - FORCE WAS STRONG ENOUGH TO BREAK LEFT FRONT AXEL AND UPPER CONTROL ARM. DEALER NOTIFIED OF PROBLEM. *NM

RIGHT REAR SEAT BELT IN THIRD-ROW SEAT OF TOWN AND CHRYSLER MINI-VAN DOESN'T RETRACT. SAME BELT WAS REPLACED IN JUNE OF 2005 AND HAS FAILED AGAIN. *JB

DT: THE SEAT BELTS BEGAN SHREDDING. BOTH BELTS IN THE FRONT AND THE ONE IN THE THIRD SEAT ON THE LEFT. THE OWNER HAS BEEN IN CONTACT WITH DEALER BUT NOT CHRYSLER. THE SEAT BELTS HAVE BEEN LIKE THIS FOR A MONTH. OWNER WAS PUTTING TAPE ON THE SEAT BELTS TO KEEP THEM TOGETHER. THE OWNER CALLED CHRYSLER ALSO. DEALERSHIP SAID THAT THE SEAT BELT WERE NOT COVERED BY A WARRANTY.*AK *NM