NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Chrysler Town & Country. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
AFTER IGNITION AIR BAG LIGHT COMES ON. WILL GO OFF INTERMITTENTLY, BUT FOR THE MOST PART IT IS ON ALL THE TIME! 2003 T & C LX WITH A 3.8 ENGINE. *TR
FRONT BRAKES ON 2003 CHRYSLER TOWN AND COUNTRY, WITH ONLY 67K MILES, LOCK UP FOR NO REASON DISABLING THE VEHICLE. THIS HAS HAPPENED TWICE IN THE LAST 2.5 YEARS. BOTH TIMES, IT HAD TO BE TOWED TO THE DEALER WHERE THE DEALER FOUND THE FRONT DRIVER SIDE BRAKE HAD OVER HEATED AND LOCKED UP. THE LAST TIME, THE BRAKES BECAME SO HOT THAT SMOKE WAS COMING FROM THE DRIVER SIDE BRAKE AS THE PAD WAS ON FIRE. EACH TIME DEALER HAS REPLACED FRONT ROTORS, BRAKE PADS, CALIPERS, AND A PARTIAL BRAKE LINE WITH SYSTEM FLUSHED. EACH TIME, WE WERE TOLD THEY REALLY HAD NO IDEA WHY THEY LOCKED UP. THEY SAID BEST GUESS WAS RUST IN THE SYSTEM. THIS IS A REAL SAFETY HAZARD AS THEY CAN LOCK UP AT ANYTIME AND AS WE HAVE SEEN, CATCH FIRE. *TR
PASSENGER SIDE ELECTRICALLY OPERATED DOOR DOES NOT LATCH AFTER CLOSING. DOOR DOES NOT ALWAYS DISPLAY TO DRIVER THAT IT IS NOT LATCHED. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE STARTING THE VEHICLE, THE GAUGES ON THE INSTRUMENT PANEL MALFUNCTIONED AND THE WINDSHIELD WIPERS BEGAN TO FUNCTION IN THE OFF POSITION. WHEN SHE BEGAN TO DRIVE, THE VEHICLE COMPLETELY LOST POWER. THE FAILURE OCCURRED 10 TIMES. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT A MOUSE CHEWED ON THE WIRING IN THE ENGINE. THE VEHICLE WAS BEING REPAIRED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 180,000.
WE HAVE OWNED OUR 2003 TOWN AND COUNTRY SINCE 2008. THE CAR HAD SEEMED TO HAVE PRETTY GOOD GAS MILEAGE UNTIL THE PAST FEW MONTHS. I HAVE NOTICED THAT I HAVE HAD TO PURCHASE GAS EVERY 3 DAYS OR SO. I PUT A FULL TANK OF GAS IN THE VAN ON FRIDAY MAY 21ST. I PICKED UP BOTH MY SON AND DAUGHTER TO AND FROM SCHOOL AND TO AND FROM CHURCH. WE MADE A PIT STOP AT A STORE AND DROPPED OFF A FRIEND AT HOME (THIS PERSON LIVES AROUND THE CORNER FROM MY SON'S SCHOOL). ON MONDAY, I FOUND MYSELF BACK AT THE GAS STATION BECAUSE MY GAS LIGHT HAD COME ON AND HAD SAID I WAS OUT OF GAS. THIS HAS BEEN OCCURRING OVER AND OVER AGAIN OVER THE PAST MONTH OR SO. I HAVE A FRIEND WHO ALSO HAS NOTED THAT I HAVE BEEN PURCHASING GAS MORE AND MORE OVER THE PAST FEW WEEKS AND RECOMMENDS THAT WE TAKE THIS IN AND MAKE SURE THAT THEIR ISN'T SOMETHING HAPPENING WITH THIS VAN. FILLING A VAN ISN'T CHEAP AND THIS VAN HAS EMPTIED OUR GAS BUDGET IN LESS THAN A WEEK. I DON'T SEE MYSELF PURCHASING ANOTHER TOWN AND COUNTRY FOR OUR NEXT VAN PURCHASE. WE WILL NEED TO DO MUCH BETTER ON OUR HOMEWORK WITH OUR NEXT PURCHASE. *TR
ON MONDAY, MAY 3, 2010, I WAS DRIVING MY 2003 CHRYSLER TOWN AND COUNTRY MINI-VAN AND MADE A RIGHT TURN INTO A PARKING SPACE AS THE PASSENGER SIDE AIRBAG ABRUPTLY EXPLODED OUT OF MY DASHBOARD. NO IMPACT PROMPTED THE MALFUNCTION OF THE AIRBAG. WHATEVER CAUSED THE PASSENGER SIDE BAG TO EXPLODE DID NOT ACTIVATE THE DRIVER'S SIDE AIR BAG. THE INCIDENT WAS INVESTIGATED BY OUR INSURANCE COMPANY AND THE AUTHORIZED DEALERSHIP FOR CHRYSLER TO CONFIRM THAT NO IMPACT HAD OCCURRED. THE SEATBELTS WERE NOT AFFECTED IN ANYWAY. ACCORDING TO SERVICE CENTER AT THE DEALERSHIP THE FOLLOWING IS WHAT CAUSED THE MALFUNCTION: DETAILED REPAIR QUOTE DATED 5/13/2010. AIR BAG CONTROL MODULE, R&R 01/03 SIDE PERFORMED DIAG TEST -- FOUND DTCS IN THE SYSTEM FOR ACTIVE PASSENGER SQUIB 2 CIRCUIT OPEN-CHECKED WIRING -- NO VISIBLE WIRING PROBLEM SEEN -- ALSO FOUND PASSENGER SQUIB 1 CIRCUIT SHORTED TOGETHER - - NEEDS WIRING HARNESS-MODULE-INSTRUMENT PAD AND AIRBAG PN THE PASSENGER SIDE. WE HAVE NOT HAD AN INDEPENDENT EXPERT INVESTIGATE THE ABOVE FINDING TO CONFIRM ITS ACCURACY. WE HAVE BEEN DILIGENT IN OUR REQUEST FOR ASSISTANCE FROM THE CHRYSLER CASE REPRESENTATIVE. THE REPRESENTATIVE FROM THE CHRYSLER INVESTIGATIONS DEPARTMENT INFORMED US ON MAY 13 THAT CHRYSLER DID NOT FEEL THE MALFUNCTION WAS DUE TO A MANUFACTURING DEFECT AND THEREFORE WE WOULD NOT RECEIVE ANY COMPENSATION. WE HAVE NOT BEEN OFFERED COMPENSATION FROM THE AUTHORIZED DEALER EITHER. THE OWNER'S MANUAL DOES NOT HAVE ANY INSTRUCTIONS FOR THE VEHICLE OWNER TO HAVE THE AIR BAG, AIR BAG SENSOR MODULE, SQUIB WIRING, CLOCK SPRING WIRING, OR ANY OTHER RELATED ITEMS CHECKED AND MAINTAINED ON A REGULAR BASIS. WE FEEL THE AUTHORIZED DEALER HAD THE OPPORTUNITY FOR FIRSTHAND KNOWLEDGE OF THE CONDITION OF THESE ITEMS FROM OUR REGULAR MAINTENANCE VISITS, AND SHOULD HAVE BEEN DILIGENT IN ASSESSING THEM GIVEN PREVIOUS MANUFACTURER RECALLS FOR THE SAME ISSUES ON OTHER MODEL YEARS. *TR
INSTRUMENT CLUSTER CIRCUIT BOARD FAULTY, CAUSES CLUSTER FAILURE, ENGINE CUT-OUTS AND ELECTRICAL ISSUES THROUGHOUT CAR MODULES. POSSIBLE FIRE DUE TO FAULTY SOLDER JOINTS ON CIRCUIT BOARD, WIRING OVERHEATING. MULTIPLE PARTIES HAVE BEEN REPORTING THIS ISSUE FOR YEARS, SEE EDMUNDS.COM. *TR
DASH BOARD INSTRUMENTATION FAILURE AND ADDITIONAL ENGINE ISSUES. FUEL GAUGE PEGGED. TACHOMETER AND OTHER GAUGES FLUCTUATING, ENGINE FALTERS AND STALLS, ALL WARNING LIGHTS ILLUMINATE, RADIO BECOMES INTERMITTENT. CAR ALARM ACTIVATES AND WILL NOT SHUT OFF. LOW VOLTAGE TO DASHBOARD CLUSTER CIRCUIT BOARD. INSTRUMENT ERROR CODES E400.1, E100.1, E100.3, E100.4, E100.5 DEALERSHIP CAN NOT DIAGNOSE OR REPAIR ISSUES, WHICH HAPPEN WHILE DRIVING, OFTEN THE CAR STALLS AND WILL NOT RESTART IN TRAFFIC. NUMEROUS INTERNET REPORTS OF SAME PROBLEM BY MANY PEOPLE. (SEE EDMUNDS.COM, UNDER TOWN & COUNTRY ELECTRICAL PROBLEMS) SUGGESTED REPAIRS ARE RE-SOLDERING OF CIRCUIT BOARD COLD SOLDER JOINTS IN CLUSTER BOARD, AND REPLACEMENT OF THE CLUSTER BOARD. RECOMMEND A SAFETY RECALL OF TOWN & COUNTRY'S AND VOYAGERS FROM 2000-PRESENT TO INSPECT FOR THIS ISSUE.
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. HE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO THE CLOSEST DEALER. THE DEALER FOUND THE CAM SHAFT SENSOR WAS DEFECTIVE AND WAS REPLACED ACCORDINGLY. THE FAILURE AND CURRENT MILEAGES WERE UNDER 80,340.
REAR DOWN CLOSE ON ITS OWN, WINDOW SHATTERED. *TR
LIFTGATE WAS OPEN, CLOSED ON ITS OWN AND WINDOW EXPLODED. WINDOW GLASS WAS EVERYWHERE.. *TR
WHEN WILL CHRYSLER DO A RECALL ON POWER STEERING LINES, PUMPS, ETC. MY SON IS 16 AND HAS ONLY BEEN DRIVING FOR A FEW MONTHS. HE ALMOST LOST CONTROL OF OUR VEHICLE BECAUSE THE POWER STEERING FROZE AND HE COULDN'T TURN! LUCKILY HE WAS SMART ENOUGH TO JUST PARK IT, AND WE HAD IT TOWED. THE POWER STEERING LINES BROKE (AGAIN) ! THE MECHANIC SAID THERE ARE 173 PEOPLE ON THE WAITING LIST FOR A POWER STEERING LINE. DOESN'T THIS SUGGEST THIS IS A PROBLEM? I HAVE HAD TO ADD POWER STEERING FLUID TO MY VEHICLE SINCE THE DAY I PURCHASED IT. I HAVE REPLACED WATER PUMPS, BUSHINGS, LINKS, AND CONTINUE TO HAVE PROBLEMS WITH THE POWER STEERING. WILL THEY WAIT UNTIL ENOUGH PEOPLE HAVE DIED FROM LOSING CONTROL OF THEIR VEHICLE? I DON'T EVEN FEEL SAFE HAVING MY SON TAKE THIS VEHICLE IS IT CAN HAPPEN WITHOUT ANY ADVANCED WARNING! WHAT ARE THEY THINKING? CHECK OUT THIS WEBSITE - 73 COMMENTS ON THE POWER STEERING ISSUE: TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F172B27. BY THE LOOKS OF IT THIS HAS BEEN GOING ON FOR A WHILE. I AM NOT THE ONLY ONE...BUT IF SOMETHING HAPPENS TO MY SON - IT WILL BE TOO LATE! *CW
AIR BAG LIGHT STAYS ON AFTER STARTING VAN.
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO ACTIVATE THE HEADLIGHTS; HOWEVER, THE HEADLIGHTS WOULD NOT OPERATE. IN ADDITION, THE INSTRUMENT PANEL AND ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS ON TWO SEPARATE OCCASIONS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT CONTROL MODULE, BODY CONTROL MODULE AND LIGHT SWITCH MODULE WERE REPLACED. THE REPAIR CORRECTED THE ELECTRICAL PROBLEM AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE FAILURE MILEAGE WAS 89,000.
2003 CHRYSLER TOWN AND COUNTRY VAN. WHEN REFUELING GAS WILL SHOOT BACK OUT AFTER REFUELING HAS BEGAN. NUMEROUS TIMES I HAVE HAD GAS SPLASHBACK ONTO MY PERSON. THE TANK IS EXTREMELY SLOW TO FILL AS NO MATTER WHAT POSITION THE GAS NOZLE IS INSERTED IN THE FILLER TUBE THE AUTOMATIC SHUT OFF IS ACTIVATED ON THE NOZZLE. *TT
MY FRONT AIR BAGS DEPLOYED WHILE DRIVING THE VEHICLE AT 30MPH UNDER NORMAL CONDITIONS AND WERE NOT TRIGGERED DUE TO IMPACT OF THE FRONT BUMPER. ADDITIONALLY, THE AIR BAGS ONLY PARTIALLY INFLATED AND WOULD NOT HAVE PROVIDED FULL PROTECTION HAD THERE BEEN A FRONTAL IMPACT. I AM CONCERNED THAT THE MANUFACTURER HAS NOT BEEN ABLE TO TELL ME WHY THIS OCCURRED NOR HAVE THEY EXPRESSED MUCH INTEREST IN UNDERSTANDING WHY IT OCCURRED. FORTUNATELY, THERE WERE NO INJURIES AS A RESULT OF THIS INCIDENT. *TR
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE POWER STEERING MADE A LOUD WINDING NOISE WHILE TURNING. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC. THE MECHANIC PERFORMED A DIAGNOSTIC, BUT THE CONTACT COULD NOT RECALL THE NAME OF THE PART THAT CAUSED THE STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 02/15/12*LJ UPDATED 02/17/12
THE SLIDING SIDE DOORS DO NOT OPEN WHEN THE WEATHER GETS COLD. *TR
I HAD A SPARE TIRE CARRIER NOT LOWER THE SPARE TIRE DOWN ON MY 2003 CHRYSLER TOWNE AND COUNTRY, WHEN I WAS STUCK ON A COUNTRY ROAD WHERE THERE WAS NO HOUSES FOR MILES AND THERE WAS NO CELL SERVICE AVAILABLE. I WAS STUCK WITH MY 2 VERY YOUNG AND SEVERELY AUTISTIC CHILDREN AND UNABLE TO GET ASSISTANCE. AFTER PULLING AND TUGGING ON THE SPARE TIRE FOR AN HOUR AS TO TRY AND GET IT TO RELEASE IN THE DANGEROUS SITUATION I WAS IN, THE SPARE TIRE DROPPED WITHOUT ANY WARNING AND JUST MISSED HITTING ME IN THE HEAD. I WAS THEN ABLE TO CHANGE THE FLAT TIRE AND TRAVEL BACK HOME. I HAVE BEEN TRYING TO GET A REPLACEMENT SPARE TIRE CARRIER FROM CHRYSLER SINCE IT WAS ORDERED ON 10/19/09. EACH MONTH THEY KEEP TELLING ME IT IS SCHEDULED FOR RELEASE IN ANOTHER MONTH. THE LAST DATE THEY TOLD ME FOR A RELEASE DATE WAS 12/14/09. WHEN I CALLED FOR A STATUS TODAY, 12/15/09, I WAS TOLD IT WAS PUSHED BACK FOR RELEASE ON 1/27/10. I HAVE BEEN IN CONTACT WITH CHRYSLER DIRECTLY, REFERENCE NUMBER: 19075470 EMAIL CASE NUMBER: 2373440 REPLY LINK: HTTP://WWW.CHRYSLER.COM/WCCS/BRAND_FORMS/US/REPLY.JSP?TRK_ID=KMM6735841I25261L0KM& AND THEY HAVE BEEN OF NO HELP. MY WIFE IS FORCED TO DRIVE OUR HANDICAPPED CHILDREN BACK AND FORTH TO THERAPY IN A VERY RURAL AREA WITH NO CELL SERVICE WITH NO SPARE TIRE. CHRYSLER IS CREATING A VERY DANGEROUS SITUATION FOR MY FAMILY BY FAILING TO SUPPLY A REPLACEMENT PART. LIKEWISE I WAS ALMOST SEVERELY INJURED FROM THE ORIGINAL FAILURE OF THE PART AS DESCRIBED ABOVE. *TR
WE ARE THE ORIGINAL OWNER OF A 2003 CHRYSLER T & C. IN AUGUST, 2009, MY WIFE BEGAN EXPERIENCING PROBLEMS WITH THE WINDOW MOTOR SUDDENLY BECOMING INOPERABLE FOR A SHORT PERIOD OF TIME, THEN SUDDENLY WORKING AGAIN. ONE DAY, AS I WAS DRIVING THE VAN, THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY PARKED THE VEHICLE. AFTER A FEW DAYS, THE CAR RESTARTED AND THE CHECK ENGINE LIGHT WENT OFF. HOWEVER, ON AUGUST 20, THE CHECK ENGINE LIGHT CAME ON WHILE I WAS LEAVING A CONFERENCE. AFTER LESS THAN MILE, THEN VAN BEGAN SHUDDERING, THE LIGHTS BEGAN BLINKING THEN THE VEHICLE DIED. I WAS TRAVELING AT APPROXIMATELY 40 MPH WHEN THIS OCCURRED. THE VAN WOULD NOT RESTART, IN FACT THE ONLY THING I RECEIVED WAS A CLICK. I HAD THE CAR TOWED HOME AND AGAIN LEFT ALONE. THIS TIME, THE WHEN I TURNED THE KEY, THE RESPONSE WAS JUST A CLICK. ALSO, THERE WAS AN ELECTRICAL DRAIN THAT CAUSED ME TO REPLACE TWO BATTERIES. IN ORDER TO KEEP THIS FROM RECURRING, I DISCONNECTED THE NEGATIVE POST. AFTER CHECKING AND REPLACING THE STARTER AS WELL, I HAD IT TOWED TO A FACILITY WHO CONFIRMED THE PROBLEM WAS A BAD PCM. THE COST TO REMEDY THIS WAS $750. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS TURNED ON AND IN THE PARK POSITION ON A SLIGHT SLOPE WHEN IT BEGAN TO ROLL BACKWARDS. THE CONTACT WAS REMOVING ITEMS FROM THE PASSENGER SIDE DOOR WHEN THE VEHICLE STARTED TO ROLL. THE INSURANCE INVESTIGATOR STATED THAT THE VEHICLE HAD A FALSE PARK DEFECT, WHICH MEANS THAT THE VEHICLE WOULD SLIP OUT OF THE PARK POSITION INTO REVERSE WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
OUR 2003 CHRYSLER TOWN AND COUNTRY EX MODEL WHICH HAS BEEN WELL MAINTAINED WITH PERIODIC MAINTENANCE, WAS BEING DRIVEN AT HIGHWAY SPEED WHEN THE ENGINE BEGAN TO SHUDDER AND ENGINE LIGHT ILLUMINATED. A STRONG ODOR OF GASOLINE WAS PRESENT, SO THE VAN WAS TOWED TO A LOCAL GARAGE. THE ORIGINAL DIAGNOSIS WAS A BAD FUEL INJECTOR (AT 99,700 MILES, NOT TOTALLY ABNORMAL). WE HAD A NEW INJECTOR INSTALLED, HOWEVER ON THE WAY HOME THE SAME ISSUE RECURRED. THE SHOP THEN SAID THE COMPUTER GAVE A HUGE LIST AND WAS LIKELY DEFECTIVE. WE HAD THE CAR TOWED TO THE LOCAL CHRYSLER DEALER. AT THE DEALER, THEY AGREED, AND REPLACED THE COMPUTER, HOWEVER THE PROBLEM WAS STILL PRESENT. THE ELECTRICAL TECHNICIAN, THEN SPENT 2 DAYS TRACING THE PROBLEM. AS IT TURNS OUT THERE WERE ABOUT 8 OR 9 OF THE 12 WIRES IN THE FUEL INJECTOR WIRING HARNESS WERE BARE AND SHORTING TOGETHER CAUSING THE CAR TO RUN BADLY, AND POLLUTING THE OIL WITH FUEL IN THE PROCESS. THERE IS AN OBVIOUS BEND IN THE WIRE AT THE POINT WHERE THE BARE WIRES WERE IN THE HARNESS. THIS HARNESS IS HIDDEN FROM VIEW BY A PROTECTIVE SLEEVE, AND THERE WERE NO CUTS IN THE SLEEVE. THE DEALER STATED THAT OUR VAN PROVIDED THEM WITH THE INFORMATION NEEDED TO FIX 3 OTHER VANS THEY COULDN'T FIX BEFORE. THE BARE WIRING RUINED OUR PCM, AND IN THE PRESENCE OF THE EXTRA FUEL VAPORS, WAS EXTREMELY DANGEROUS, BASICALLY A BOMB WAITING FOR THE RIGHT SPARK. BECAUSE THIS PROBLEM WAS FOUND IN OTHER VEHICLES, AND IT IS A MAJOR SAFETY ISSUE, I BELIEVE IT WARRANTS INVESTIGATION, AND A POSSIBLE RECALL FOR ALL VANS WITH THIS SAME ENGINE HARNESS. CHRYSLER WAS NO HELP IN RESOLVING THE ISSUE, WHICH IN MY VIEW WAS EITHER AN INSTALLATION ERROR OR FAULTY PART. ALTHOUGH, THERE WAS NO EXTERNAL PROPERTY DAMAGE, THE FAULTY PART COST ME $1400.00 IN REPAIRS AND THE LOSS OF USE FOR 2 1/2 WEEKS. THE WIRING HARNESS IS AVAILABLE AT MY HOME, AND I WILL BE HAPPY TO SEND IT UPON REQUEST. *TR
I WAS DRIVING HOME AT WORK AT 10PM AND MY HEADLIGHTS WENT OUT THEN BACK ON THEN OUT AGAIN AND BACK ON AGAIN. THIS WAS A SCARY SITUATION TO ME. *TR
I PURCHASED A HANDICAP ACCESSIBLE VAN WITH A LOWERED FLOOR. THE REAR LEAF SPRINGS ARE ATTACHED TO THE FRAME WITH BRACKETS. THESE BRACKETS ARE LOWER THAN THE FLOOR LEAVING ABOUT 3.25 TO 3.5 INCHES OF CLEARANCE TO THE ROAD. I CONSIDER THIS LOW CLEARANCE AS A POTENTIAL SAFETY HAZARD AND IT WILL ALSO PREVENT ACCESS TO A DRIVEWAY WHERE THE VEHICLE IS TO BE USED. ARE THERE REGULATIONS OR LAWS GOVERNING VAN CONVERSION ROAD CLEARANCE? *TR
THE AIR CONDITIONING ON OUR 2003 TOWN AND COUNTRY DOES NOT SHUT OFF. I TURN OFF THE RADIO AND MY HEAT OR AIR CONDITIONING BEFORE EXITING MY VEHICLE. AS OF TODAY, MY AIR CONDITIONING DOES NOT SHUT OFF ON OUR VAN UNLESS I TURN THE VEHICLE OFF. I TRIED TO SHUT IT OFF WHILE PARKED AND ALL IT DID WAS SWITCH TO COOLING OFF OUR FEET IN THE OFF POSITION. THE AIR IS BLOWING SO HARD AND COOL THAT WE ALL HAD GOOSEBUMPS ON BEFORE WE EVEN REACHED OUR DESTINATION. WE HAVE NOT BEEN ABLE TO SHUT OFF THE REAR CONTROLS FOR A WHILE SO WE JUST OPTED NOT TO USE IT, WE SHOULD HAVE SEEN THIS ONE COMING. SO NOT ONLY DO I HAVE MY REAR AIR CONDITIONING RUNNING, NOW WE HAVE THE ENTIRE SYSTEM RUNNING ALL THE TIME, EVEN WHILE IT IS TURNED OFF. ALL I CAN SAY IS WOW, DID WE BUY A LEMON OR IS THIS JUST A POORLY MADE CAR. ELECTRICAL PROBLEMS, DOORS DON'T CLOSE,RADIO DOESN'T WORK IN THE RAIN, AND THE GAS GAUGE DOESN'T EVEN WORK. *TR
2003 CHRYSLER TOWN AND COUNTRY POWER STEERING ASSIST HOSE RECALL NOTICE WAS NEVER SENT TO CURRENT AND ORIGINAL OWNER, JUST FOUND OUT RECENTLY THAT A RECALL WAS ISSUED IN 2004. THE OWNERS VEHICLE BROKE DOWN ON HIGHWAY IN 2009 DUE TO THIS PROBLEM AND OWNER PAID LOCAL GARAGE TO FIX, BUT VEHICLE POWER STEERING STILL IS MAKING NOISE AND NEEDS TO HAVE RECALL WORK THAT OWNER DIDN'T KNOW ABOUT. VIN # WAS CHECKED ON CHRYSLER WEBSITE AND NO RECALL NOTICE WAS POSTED ABOUT THIS RECALL. *KB
FALKEN TIRES ZE512 WORN PREMATURE OUTER WEAR DUE TO SIDEWALLS NOT STRONG ENOUGH FOR THIS TYPE OF VEHICLE. SOMEONE SHOULD OF BEEN ABLE TO KNOW THIS AND SAVE ME (AND OTHERS) SOME MAJOR $$$ ON NEW TIRES. *TR
ENGINE WILL DIE AT A STOP SIGN. ENGINE WILL ALSO DIE WHILE COASTING BETWEEN 30 TO 65 MPH. THERE IS NO WARNING SIGNS WHEN THIS OCCURS. OBVIOUSLY POWER STEERING WILL BE LOST INSTANTLY. POWER BRAKES WILL ALSO FADE AFTER THREE APPLICATIONS. AFTER BRINGING THE CAR TO A FULL STOP OR PLACING THE GEAR SHIFT LEVER TO NEUTRAL AND CRANKING THE ENGINE IT WILL RE-START. THIS IS AN INTERMITTENT PROBLEM SINCE 2009. CHRYSLER DEALERS ARE UNABLE TO PIN POINT THE PROBLEM DUE TO LACK OF ENGINE SERVICE CODES. OVER TIME THEY HAVE CHANGED FUEL FILTERS, THROTTLE BODY CLEANING, TUNE UPS, CRANKSHAFT POSITION SENSOR REPLACEMENT, BCM RE-LEARN ETC. INTERNET BLOGS INDICATE THIS IS A COMMON PROBLEM WITH CHRYSLER MINI VANS. SOME TECHNICIANS ATTRIBUTE IT TO ELECTRICAL HARNESS SHORTING. I WONDER IF THERE ARE ANY SAFETY RECALLS OR SERVICE BULLETINS ISSUED BY CHRYSLER. AS OF THIS DATE THE PROBLEM IS ONGOING, ENGINE STALL IS A DAILY OCCURRENCE. *TR
TOYO SPECTRUM TIRES' SIDEWALL NOT STRONG ENOUGH FOR CHRYSLER TOWN&COUNTRY. HAD TO REPLACE. NOT A GOOD TIRE FOR THAT TYPE OF VEHICLE. *TR
INSURED WAS DRIVING DOWN THE ROAD AND THE CONTROL ARM FAILED CAUSING THE TIRE TO COME LOOSE AND VEHICLE DISABLE. THIS WAS DUE TO A MECHANICAL FAILURE. VEHICLE INVOLVED CHRYSLER TOWN & COUNTRY LX 2003. *TR
I WENT TO CHANGE THE OIL ON OUR 2003 CHRYSLER T&C AND NOTICED A LEAK WHICH I ASSUMED TO BE TRANSMISSION FLUID. I TOOK IT TO THE DEALER THE NEXT DAY. THE TRANSMISSION WAS FIXED UNDER WARRANTY FOR THE SECOND TIME, BUT I'M NOT COMPLAINING ABOUT THE TRANSMISSION, YET. THE LEAKING FLUID WAS ALSO PART POWER STEERING FLUID. IMAGINE MY SURPRISE WHEN I WAS TOLD THE VAN NEEDED A NEW STEERING RACK AND SEALS AT 72,000 MILES. IMAGINE MY SURPRISE WHEN THEY TOLD ME THE PRICE AND THAT I WAS PAYING FOR IT. I HEREBY ADD MY VOICE TO THIS PROBABLY FUTILE LITANY OF COMPLAINTS ABOUT THESE STEERING RACKS. FORTUNATELY, I HAPPENED TO NOTICE THE LEAKS BEFORE ANYTHING WENT DRY. THE KICKER WAS THAT AFTER THE RACK REPAIR, MY WIFE SAID IT STILL SOUNDED FUNNY. ENDED UP TAKING IT BACK. THAT WAS WHEN THEY DECIDED TO DO THE STEERING HOSE RECALL REPAIR WHICH WE NEVER HEARD ABOUT. OF COURSE, THE PARTS WERE ON BACKORDER SO MY WIFE AND I GOT TO HAVE OUR SCHEDULES SCREWED UP WITH 3 SEPARATE VISITS TO THE SHOP. CHRYSLER/FIAT - MEANT TO BE? ( AS IN F. I. A. T. IF YOU GET MY DRIFT...). *TR
AT APPROX 58000 MILES THE STEERING SYSTEM BEGAN TO MAKE A WHINING NOISE. POWER STEERING FLUID LEVELS WERE AT PROPER LEVELS BUT IT SOUNDED LIKE A DRY PUMP. THEN THE POWER STEERING BECAME ERRATIC. TURNING EASY THEN PART WAY THROUGH THE TURN IT BECAME VERY DIFFICULT AND THEN WITHOUT WARNING EASY AGAIN. VERY DANGEROUS. EVENTUALLY THE RACK HAD COMPLETELY FAILED. *TR
WE PURCHASED OUR 2003 TOWN AND COUNTRY IN JANUARY 2008 WE WERE SECOND OWNERS OF THE VEHICLE. ABOUT A YEAR AFTER PURCHASED NOTICED THE POWER STEERING WAS BEGINNING TO STICK AND BECOME UNDRIVABLE. WOULD HAVE TO PULL OVER OR STOP DRIVING ALL TOGETHER UNTIL THE POWER STEERING LOOSENED UP. IT WOULD MAKE A LOUD NOISE AND NOT TURN AT ALL AND AS IT BEGAN TO LOOSEN THE NOISE WOULD BEGIN TO BECOME LESS AND LESS, REPORTED THIS INFORMATION TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. WE ARE STILL HAVING THIS ISSUE AND HAVE TAKEN BACK TO THE DEALER AND AGAIN SAME ANSWER THEY CAN'T FIND A PROBLEM. WE HAVE NOTICED THAT THIS OCCURS WHEN THE TEMPERATURE DROPS BELOW A CERTAIN DEGREE BUT WEATHER SHOULD NOT BE AFFECTING POWER STEERING OF A CAR. WE HAVE TRIED TO HAVE THIS ISSUE RESOLVED AND ARE STILL AWAITING TO HAVE THIS PROBLEM ADDRESSED. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE VEHICLE HAS GOODYEAR VIVA TIRES, SIZE P215/65R16. WHILE DRIVING 45 MPH, THE FRONT DRIVER'S SIDE TIRE SUDDENLY BLEW OUT WITHOUT WARNING. THE TIRE WAS IMMEDIATELY REPLACED WITH THE SAME MAKE AND MODEL TIRE. THREE MONTHS LATER, THE DRIVER NOTICED THAT THE REAR DRIVER'S SIDE TIRE HAD MULTIPLE CRACKS IN THE SIDEWALL THAT CAUSED THE TIRE TO LOSE ALL OF ITS AIR AND FLATTEN. HE PLACED A SPARE TIRE ON THE VEHICLE AND BELIEVED THAT THERE WAS A DEFECT IN ORDER FOR THE FAILURE TO OCCUR IN THAT SHORT AMOUNT OF TIME. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 130,000.
STEERING IS MAKING A WHINING SOUND AND STARTED AROUND 65,000 MILES. I'VE OWNED THREE CHRYSLER VANS AND ALWAYS SEEM TO HAVE A PROBLEM THAT MANY OTHER PEOPLE HAVE AND WONDER WHY CHRYSLER DOESN'T RECALL THAT ITEM OR CORRECT THAT PROBLEM WITH NEWER MODELS. I THINK I'VE FINALLY LEARNED MY LESSON. NO MORE CHRYSLERS. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS BEGAN TO BLINK ON AND OFF VERY RAPIDLY. THE FAILURE LASTED UNTIL SHE ARRIVED AT HER RESIDENCE THREE MILES LATER. THE CONTACT CALLED HER MECHANIC, BUT THE CAUSE OF THE HEADLIGHT FAILURE COULD NOT BE DETERMINED. THE VEHICLE IS CURRENTLY PARKED AT HER HOME. SHE BELIEVES THAT OTHERS MAY ALSO BE EXPERIENCING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 103,000.
WE PURCHASED OUR 2003 TOWN AND COUNTRY IN 2008 WITHIN A FEW MONTHS OF OUR PURCHASE WE NOTICED THAT THE HATCHBACK NO LONGER OPENED USING THE KEY OR SOMETIMES THE DOOR DOES NOT OPEN OR CLOSE AND WE HAVE TO OPEN THE HATCHBACK MANUALLY OR TRY TO CLOSE THE DOOR MANUALLY AND AT TIMES THE DOOR WILL NOT CLOSE AND WE HAVE TO WAIT UNTIL IT IS READY TO SHUT WHICH IF YOU ARE IN A RUSH IN THE MORNING 5-10 MINUTES IS A WHILE TO WAIT ESPECIALLY WHEN YOU ARE TRYING TO GET KIDS OFF TO SCHOOL AND YOURSELF OFF TO WORK. *TR
I PURCHASED THE 2003 TOWN/CHRYSLER VAN ABOUT 3 MONTHS. AGO AS SOON AS I GOT IT IT STARTED TO MAKE NOISES, I TOOK THE VEHICLE BACK TO THE DEALER ,THEY STATED IT NEED POWER STEERING FLUID IN WHICH THEY DID PUT IN THE VAN . A COUPLE OF DAYS LATER THE VAN STARTED MAKING NOISES AGAIN. I LATER GOT A LETTER IN THE MAIL STATING THAT THERE WAS A RECALL CONCERNING THE POWER STEERING PUMP, I ALSO FOUND OUT THERE IS A RECALL ON THE REAR BACK DOOR IN WHICH THEY THE CHRYSLER DEALER STATES THEY WILL FIX FOR FREE. THE BIGGEST PROBLEM THEY WANT FIX FOR FREE IS THE STEERING RACK WHICH IS LEAKING. I DON'T FEEL THAT THIS IS MY FAULT AND THE FINANCE PEOPLE ARE HOUNDING ME TO PAY $529.00 A MONTH ON A VEHICLE THAT IS SOON TO BE OUT OF REMISSION. IS THERE SOMEONE THAT CAN HELP ME GET OUT OF THIS DEAL. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. AS THE CONTACT WAS PLACING HER CHILD INTO A RESTRAINT SYSTEM, THE PASSENGER SIDE SLIDING DOOR (EQUIPPED WITH THE SAFETY LOCK MECHANISM) FAILED TO RECOGNIZE THAT A PASSENGER WAS IN BETWEEN THE DOOR. AS A RESULT, THE DOOR SLAMMED ONTO THE CONTACT'S ARM. SHE SUFFERED MODERATE DAMAGE TO HER UPPER ARM, INCLUDING A BROKEN BLOOD VESSEL. SECONDLY, SHE NOTICED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD SPORADICALLY OPEN, EVEN WHILE THE VEHICLE WAS IN MOTION. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
ELECTRICAL ISSUE WITH MULTIPLE ITEMS LIKE, WIPERS, DOOR LOCKS, WINDOWS, AUTOMATIC DOORS, DOME LIGHTS, DASH LIGHTS ETC... VEHICLE HAS HAD SEVERAL ISSUES WITH INTERMITTENT ELECTRICAL SHORTS AT DIFFERENT TIMES. I HAVE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS AND SPENT THOUSANDS OF DOLLARS BUT THE PROBLEM KEEPS RETURNING AND NEVER GETS FIXED. NO MY PASSENGER WINDOW WILL NOT WORK AND THE PASSENGER DOOR BUTTON ON THE SIDE POST DOESN'T WORK. *TR
ON JULY 10, 2008 WE NOTICED THAT OUR AIRBAG LIGHT WOULD COME ON WHEN WE TOOK A CORNER, BUT IT WOULD GO OFF AS WE DROVE STRAIGHT. IT KEPT DOING THIS FOR ABOUT THREE WEEKS AND THEN THE AIR BAG LIGHT STAYED ON CONTINUALLY AND THE HORN STOPPED WORKING. WE HAD IT CHECKED OUT AND WAS TOLDED IT WAS THE AIR BAG CLOCK SPRING. WE TALKED TO THE CHRYSLER DEALERSHIP AND WAS TOLD THAT THIS YEAR WAS NOT UNDER THE RECALL FOR THE AIRBAG CLOCK SPRING. *TR
--HEADLIGHTS HAVE GONE OUT OVER 12 TIMES IN THE LAST 2 WEEKS. YOU HAVE TO TURN THE SWITCH ON AND OFF FOR LIGHTS TO COME BACK ON, AND SOMETIMES A SECOND FAILURE HAPPENS A MOMENT LATER. TODAY I NOTICED THE PARKING LIGHTS WERE ONE, EVEN WITH THE SWITCH IN THE OFF POSITION. TURNING THE SWITCH ON AND OFF CORRECTED THAT INCIDENT FOR NOW. --ALSO HAVE EXPERIENCED TRANSMISSION FAILING TO ENGAGE AFTER COMING TO A STOP. HAPPENED A FEW TIMES IN THE LAST MONTH. IT WILL ENGAGE AFTER MOVING IT TO PARK, THEN BACK TO DRIVE. *TR
MY 2003 CHRYSLER TOWN & COUNTRY VAN WAS SITTING IN MY DRIVEWAY AND IN PARK I WAS GETTING READY TO BACK UP AND THE AIRBAGS DEPLOYED ALL OF THEM. I WAS IN THE VAN MYSELF. I HAVE FIRST DEGREE BURNS ON MY CHIN AND CHEST AREA AND BRUISES ON MY CHEST AND A BURN ION MY RIGHT ARM. *TR
STEERING RACK ON MY CHRYSLER TOWN AND COUNTRY 2003 MINIVAN LET GO AT 75,000 MILES AND ACCORDING TO OUR REPAIRMAN IS A DEFECT AND SHOULD BE REPORTED TO GET A RECALL. THEN I LOOKED ONLINE AND THOUSANDS OF OTHER CHRYSLER AND DODGE OWNERS ARE HAVING THE SAME EXACT PROBLEM. *TR
2003 CHRYSLER TOWN & COUNTRY. I PURCHASED THE VEHICLE IN APRIL 2008. ODOMETER = 38,360 MILES. THE FUEL PUMP MAKES AN EXTREMELY LOUD HIGH FREQUENCY PITCHED NOISE WHEN THE DAYTIME TEMPERATURE IS 80 DEGREES F OR HIGHER. I REPORTED ISSUE TO CHRYSLER LAST WEEK. CHRYSLER RESPONDED THAT IT IS NOT A RECALL ITEM. I AM CONCERNED THE FUEL PUMP COULD FAIL AT ANY TIME. *TR
STEERING LOCKS UP DURING COLD AND/OR WET CONDITIONS. I GRINDING NOISE IS ALWAYS PRESENT BUT GETS VERY LOUD DURING SLOW TURNS. ON FIRST DEALER VISIT I WAS TOLD THE PS PUMP WAS THE PROBLEM AND THERE WAS A RECALL PERTAINING TO THAT UNIT. AFTER THE RECALL SERVICE WAS PERFORMED, THE SAME NOISE WAS DIAGNOSED AS A BRAKE PROBLEM. NOW THAT THE BRAKE CALIPERAND ROTORS HAVE BEEN REPLACED THE DEALER INDICATED RACK SYSTEM NEEDS TO BE REPLACED. THIS HAS BECOME MORE THAN A NUISANCE IT IS A SAFETY ISSUE WHEN STEERING BECOME UNRELIABLE. *TR
STARTED VEHICLE, AND HEADLIGHTS AND TAILLIGHTS BEGAN FLASHING. HEADLIGHT SWITCH DID NOT AFFECT THIS. TURNING OFF IGNITION DID NOT STOP PROBLEM. ONLY DISCONNECTING BATTERY STOPPED FLASHING. THIS WOULD BE AN EXTREMELY DANGEROUS SITUATION IF DRIVER WAS MOVING AT NIGHT. THIS NEEDS TO BE A RECALL, AS MANY SIMILAR PROBLEMS EXIST AND CHRYSLER KNOW ABOUT HEM, SEE TOPIX.COM. *TR
A FEW MONTHS AFTER PURCHASING OUR 2003 TOWN AND COUNTRY WE NOTICED THAT THE SPEAKERS WOULD NOT WORK WHENEVER IT RAINED. WE TOOK THE CAR IN SEVERAL TIMES AND REPORTED THIS PROBLEM AND THEY TOLD US THAT THEY COULD NOT FIND THE PROBLEM AND TO BRING THE VAN BACK TO THE DEALERSHIP AS SOON AS WE HEAR THE SPEAKERS GO OUT. IT SOUNDS LIKE A REASONABLE REQUEST BUT WE CAN'T TAKE THE VAN BACK TO THEM AS SOON AS IT RAINS WE NEED TO BE AVAILABLE TO A BACK UP VEHICLE AND WE WOULD STILL HAVE TO BRING IT BACK FOR AN APPOINTMENT. IT IS A YEAR LATER AND WE ARE STILL DRIVING WITH A VEHICLE THAT HAS SPEAKERS THAT GO OUT EVERY SINGLE TIME IT RAINS. WE WERE TOLD THAT THIS PROBLEM IS COVERED UNDER THE ELECTRICAL WARRANTY WHICH IS WONDERFUL BUT WE NEED THIS ITEM TO BE REPAIRED THE SOUND IS VERY DISTRACTING AND CAN HAPPEN AT ANY MOMENT DURING A DOWNPOUR AND CAN STARTLE YOU AS YOU TRY TO FOCUS ON THE ROAD. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHAIN LINK TO THE HANDICAP RAMP IN THE VEHICLE FAILED. THE CHAIN BECAME WRAPPED AROUND THE ROTARY DEVICE ON THE FLOOR OF THE VEHICLE. WHEN THE DEVICE WRAPPED AROUND THE ROTARY, IT CAUSED THE FLOOR AND THE DOOR OF THE VEHICLE TO BEGIN SMOKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 43,000.
I BOUGHT A 2003 TOWN AND COUNTRY AND HAVE ONLY HAD THIS VAN FOR 4 YRS AND I AM HAVING TO REPLACE THE TRANSMISSION B/C ACCORDING TO THE MECHANIC THE MAGNET THAT WAS SUPPOSE TO BE PUT IN THE TRANSMISSION PAN WAS NOT THERE TO PULL THE METALS OUT OF TRANSMISSION THEREFORE IT MESSED UP MY TRANSMISSION HOW WAS I SUPPOSE TO KNOW THAT. *TR
Data synced from NHTSA on May 4, 2026