2009 Chrysler Town & Country Complaint Log

TIRE VALVE STEM WAS BROKEN OUT AND FLATTENED OUT WHEN I TOOK OUT PLASTIC CAP FOR AIR FILLING BECAUSE I GOT LOW TIRE PRESSURE ALERT TWO MONTH AGO. I CHANGED TIRE PRESSURE SENSOR AT MY OWN COST OVER $200. BUT YESTERDAY I GOT LOW TIRE PRESSURE ALERT AGAIN, AND FOUND ANOTHER VALVE STEM WAS BROKEN OUT AGAIN. NEED TO BE RECALLED. THIS CAN CAUSE SEVERE SITUATION NOT TO CONTROL VEHICLE IF IT HAPPENS DURING DRIVING. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V737000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HAVE NOT RECEIVED A FOLLOW-UP NOTICE ON THE RECALL OF THE IGNITION FOBIK NOT FULLY SEATING WHICH COULD CAUSE THE FOBIK TO MOVE TO ACCESSORY MODE FROM THE ON MODE. I HAVE CONTACTED MY CHRYSLER DEALER AND ALSO CALLED THE RECALL ASSISTANCE CENTER (1-800-853-1403) SEVERAL TIMES AND KEEP GETTING THE MESSAGE THAT THE PART NEEDED FOR REPAIR/CORRECTION IS NOT AVAILABLE. THIS HAS GONE ON SINCE THE BEGINNING OF THE YEAR 2015, WHEN CAN I EXPECT THIS TO BE RESOLVED?

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

2009 CHRYSLER TOWN AND COUNTRY, CONSUMER STATED THE CAR IS DANGEROUS TO DRIVE BECAUSE ITS SHUTS OFF IN THE MIDDLE OF TRAFFIC. HARD TO RESTART AFTER IT SHUT OFF. *BF MA 10/14 THE VEHICLE WAS REPAIRED ON AUGUST 19, 2015. UPDATED 11/18/15. *JB

WHILE DRIVING DOWN THE ROAD, ALL DASH WARNING LIGHTS CAME ON & THE SPEEDOMETER & TACHOMETER WENT TO ZERO. THIS LASTED 5 TO 10 SECONDS. THE CAR KEPT RUNNING, BUT STARTLED ME WHEN IT HAPPENED. IT HAPPENED PERIODICALLY BUT NOT WITH ANY PREDICTABLE TIME FRAME. DUE TO THIS I CAN?T LET MY WIFE DRIVE THIS VEHICLE SINCE SHE MIGHT PANIC. PARKING THE VAN OVERNIGHT RESULTED IN A DEAD BATTERY THE NEXT MORNING. AT MY EXPENSE THE DEALER DIAGNOSED THE PROBLEM & PUT ON A NEW PART TO THE TUNE OF $708.22. I BELIEVE THEY REPLACED THE TIBN UNIT THIS OCCURRED THE BEGINNING OF JANUARY OF THIS YEAR (2015) AND IT HAPPENED NUMEROUS TIMES. UPDATED 09/15/15*LJ UPDATED 01/27/16.*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/4/15*CN UPDATED 03/26/15*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 6-19-15/. UPDATED 07/23/15*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ

THE PROBLEM STARTED WITH MY RADIO IN MY T & C VAN. THE RADIO STOP PLAYING AND THEN THE ENGINE LIGHT CAME ON. THE NEXT MORNING MY BATTERY WAS DIED AND MY CAR WOULD NOT START. AAA JUMP STARTED MY BATTERY AND I TOOK VAN TO THE DEALER. THE CHRYSLER DEALER REPORTED PROBLEM WAS THE INTERNAL FAILURE TO TOTALLY INTEGRATED POWER MODULE. THE POWER MODULE IS A VERY EXPENSIVE PART. DEC 18, 2014 DEALER INSTALLED THE POWER MODULE. SAME DAY RADIO STOP PLAYING. NEXT MORNING VAN WOULD NOT START BATTERY WAS DIED. DEC. 19 TOOK VAN BACK AND DEALER AND DEALER REPORT IT WAS A SHORTAGE IN THE RADIO AND THE RADIO NEED TO BE REPLACE. WHICH IS ANOTHER EXPENSIVE PART. THESES PROBLEMS ARE HAPPENING IN TO MANY OF T & C CUSTOMERS. CHRYSLER SHOULD PUT OUT A RECALL FOR THIS PARTICULARS PARTS. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE. UPDATED 1/23/15*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER DOOR WINDOW SWITCHES FAILED TO OPEN AND CLOSE WINDOWS. A FEW HOURS LATER, THE VEHICLE WAS IDLE IN THE GARAGE WHEN BURNING FUMES STARTED TO EMITTED FROM THE DRIVER DOOR INTO THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT HEARD CRACKING NOISES THAT CAME FROM THE DOOR ITSELF. THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE AND THE SMOKING STOPPED SHORTLY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL NOTICE 14V-373 REPAIRS. *SMD THE CONSUMER STATED SHE HAD THE DEFECT REPAIRED ON DECEMBER 5, 2014. *JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 01/28/15 *BF UPDATED 9/7/2017*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE HAVE HAD REPEATED ENGINE STALL/POWER STEERING MALFUNCTIONS WITH OUR 2009 CHRYSLER TOWN AND COUNTRY STARTING IN DECEMBER 2014. (A VERY SIMILAR INCIDENT WHICH REQUIRED $2,518 IN REPAIRS OCCURRED IN 2012). STARTING IN DECEMBER 2014, THE ENGINE REPEATEDLY SHUT-OFF DURING OPERATION. TYPICALLY THIS OCCURS AT SPEEDS BETWEEN 25-45MPH. THE ENGINE SHUTS DOWN, STEERING CAPABILITY IS LOST AND THE AIRBAGS BECOME NO-FUNCTIONAL. THIS RESULTS IN VERY UNSAFE DRIVING CONDITIONS AS CONTROL OF THE VEHICLE IS ALMOST IMPOSSIBLE. MULTIPLE CALLS HAVE BEEN MADE TO CHRYSLER. THEY STATE THE VEHICLE IS CURRENTLY UNDER RECALL FOR THIS ISSUE BUT A FIX IS NOT YET AVAILABLE. THE PART IS BEING MANUFACTURED AND MUST GO THROUGH QC PRIOR TO US BEING CALLED TO SCHEDULE A REPAIR. IN THE MEANTIME, THEIR ONLY SUGGESTION IS TO BE SURE NO OTHER ITEMS ARE ON THE KEY FOB DURING OPERATION AND I INFORMED THEM THIS WAS ALREADY THE CASE. THEY WILL NOT OFFER REPLACEMENT VEHICLE ASSISTANCE AND WE HAVE DECIDED THE VEHICLE IS TOO UNSAFE TO DRIVE...WE ARE A FAMILY OF 5 AND I REFUSE TO PUT MY FAMILY AT RISK BY CONTINUING TO USE THIS VEHICLE. AS A RESULT, WE HAVE HAD TO PURCHASE A NEW FAMILY VEHICLE WHILE THE CHRYSLER SITS IDLE. WE CONTINUE TO PAY FOR TAXES AND INSURANCE ON THE VEHICLE WHILE TAKING ON THE UNPLANNED EXPENSE OF NEW CAR PAYMENT. MULTIPLE ATTEMPTS AT CONTACTING CHRYSLER CARE HAVE GONE UNANSWERED. EVERYTIME I CONTACT THEIR ORGANIZATION, I REMAIN ON HOLD FOR 45 MINUTES OR MORE. I WOULD BE HAPPY TO ASSIST IN ANY WAY POSSIBLE TO HELP GET THIS COMPLAINT HEARD AND AN ACTIONABLE RESPONSE FROM CHYRSLER. I AM OUTRAGED THAT AN ORGANIZATION CAN BE SO IRRESPONSIBLE BY IGNORING SAFETY ISSUES IN ITS PRODUCTS. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE WIRELESS IGNITION NODE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN

MY FAMILY (INCLUDING CHILDREN) WERE DRIVING ON THE INTERSTATE GOING THROUGH ATLANTA, GA ON VACATION HEADING TO ANOTHER FAMILY MEMBERS HOUSE FOR THANKSGIVING AND ALL OF A SUDDEN MY VAN COMPLETELY CUT OFF. I LOST STEERING, ELECTRICAL, EVERYTHING!!!! LUCKILY I WAS ABLE TO GLIDE OVER TO THE SIDE AND RESTART MY ENGINE AND IT SEEMED AS THOUGH EVERYTHING WORKED CORRECTLY FOR THE REST OF THE VACATION. I CONTACTED CHRYSLER BY EMAIL INQUIRING ABOUT THE RECALL AND OF COURSE JUST GOT THE "I'M SORRY WE'RE WORKING ON IT, BUT AT THIS TIME WE DON'T HAVE THE PARTS TO FIX IT." THAT WAS ONLY THE FIRST INCIDENT!!! IT HAPPENED AGAIN AROUND 03/15/15 - SAME EXACT PROBLEMS HAPPENED! ONCE AGAIN I CONTACTED CHRYSLER, AND I ALSO CONTACTED MY DEALER, BUT GOT THE SAME EXACT RUN AROUND!! NOT A HAPPY PERSON WITH CHRYSLER!!!

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/14*LJ UPDATED 5/28/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS BEFORE THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT UPDATED OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 6/2/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED WHILE ATTEMPTING TO TURN THE IGNITION KEY, THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE ENGINE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE BATTERY WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAG, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

WE NOTICE THE PROBLEM OF ENGINE STALLS OCT 11 2014, NOV 14 AND NOV 16, 2014. WAS DRIVING ON HIGHWAY SUDDENLY THE TIRE TRACTION LIGHT CAME ON, POWER STEERING BECAME HARD TO MOVE AND COULD NOT ACCELERATE.I TURNED OFF THE UNIT AND TURNED ON AGAIN NO PROBLEM. I TOOK THE VAN TO THE CHRYSLER DEALER. THEY FOUND ENGINE STALLS ERROR BUT ARE NOT SURE WHAT CAUSED IT. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE BOTH THE DELAY AND THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.

WHILE DRIVING AT APPROXIMATELY 45 MILES PER HOUR THE VEHICLE ENGINE SHUT OFF RESULTING IN LOSS OF POWER STEERING AND BRAKING. I WAS ABLE TO MANEUVER THE VAN TO THE SIDE OF THE ROAD. THE CAR RESTARTED AND THIS ISSUE HAS OCCURRED ON 6 MORE OCCASION SINCE THIS INCIDENT. THERE IS A SAFETY RECALL ON THE VEHICLE HOWEVER CHRYSLER DOES NOT HAVE THE PART AVAILABLE TO FIX THE PROBLEM. THE CHRYSLER DEALER HAS SEEN THE CAR AND DETERMINED THAT THE RECALL IS THE ISSUE AFFECTING THE ENGINE SHUT OFF. THERE IS A SIGNIFICANT SAFETY ISSUE WITH THIS CAR AND CHRYSLER REFUSES TO OFFER ANY OTHER ALTERNATIVE THAN TO TELL THE CUSTOMER TO DRIVE THE CAR EVEN THOUGH INJURY OR DEATH VIA AN ACCIDENT IS A SIGNIFICANT CONCERN. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I CAME TO A STOP SIGN AND THE VEHICLE SHUT OFF (AS IF THE KEY HAD BEEN TURNED TO THE ACCESSORY POSITION). AFTER TAKING IT TO THE DEALERSHIP, THEY INFORMED ME THAT IT WAS AFFECTED BY THE L25/NHTSA 14V-373 RECALL. THIS CAN CAUSE THEN ENGINE TO STOP AT ANY POINT IN TIME (INCLUDING DRIVING WHILE ON A HIGHWAY). THIS IS NOT A CONDITION WHERE THE MINVAN SHOULD BE DRIVEN. IF THIS WERE TO HAPPEN ON A HIGHWAY THE RESULTS COULD BE DEADLY (THE ENGINE SHUTS OFF AND THE SUDDEN LACK OF STEERING AND BRAKES PLUS THE AIRBAGS DEACTIVATING). I HAVE BEEN TOLD THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS AND THAT I SHOULD DRIVE IT HOME. THIS IS INCREDIBLY UNSAFE AND I CAN'T BELIEVE THAT THIS IS ALLOWED TO HAPPEN. THE RECALL HAS BEEN OUT SINCE JUNE OF THIS YEAR AND I'M BEING TOLD THAT THERE IS NO ETA ON WHEN THE PARTS WILL BE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE TPMS VALVE STEM BROKE WHILE WE WERE ADDING AIR TO THE CUSTOMER'S TIRE. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER STATED THAT THE THEY RECEIVED THE PARTS BUT HAD TO SEND THEM BACK SINCE THEY RECALLED BY THE MANUFACTURER. THE DEALER WAS UNCERTAIN WHEN THEY COULD SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED TWO NOTIFICATIONS ON A MANUFACTURER'S RECALL RELATED TO THE WIN MODULE, HOWEVER, THE PARTS TO REPAIR THE VEHICLE UNDER THE RECALL WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/03/15*LJ UPDATED 12/8/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF A NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS UNAVAILABLE TO COMPLETE RECALL. *SMD

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE IGNITION SWITCH FAILED. *JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE TRACTION CONTROL WARNING ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND HAD THE REMEDY APPLIED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS THEN BROUGHT BACK TO THE DEALER FOR DIAGNOSIS; HOWEVER, THE REASON FOR THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,833....UPDATED 06/30/16 *BF *CN

3.8L V6 ENGINE CONSUMES EXCESSIVE UNDER NORMAL DRIVING CONDITIONS. FOR THE LAST 60,000 MILES THIS ENGINE IS CONSUMING MORE AND MORE OIL BETWEEN ENGINE OIL CHANGES, NOW 2-3 QRTS BETWEEN 4,000 MILE OIL CHANGE. CHRYSLER DEALER PRODUCED CHRYSLER DOCUMENT STATING THIS NORMAL CONSUMPTION FOR THIS MOTOR. THIS IS NOT NORMAL OIL CONSUMPTION FOR THIS MOTOR UNDER ANY CONDITION. CHRYSLER HAS HAD THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE AND WILL DO NOTHING TO RESOLVE THE PROBLEM, OTHER TO SAY IT IS NORMAL. *TR