2012 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,690.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THIS VAN HAS THE BLIND SPOT MONITORING SYSTEM AVAILABLE AS A SAFETY FEATURE AT AN EXTRA COST. THE FACTORY INSTALLED MONITORS ARE EXPOSED TO RAIN, SALT AND CORROSION. MOST OF THE VANS PRODUCED ARE AFFECTED WITH THIS PROBLEM .THE REPAIR COST FOR MINE IS $2140.00 PLUS TAX ON A TWO YEAR OLD VAN AT THAT TIME. WHY DOESN'T THE NHTSA REQUIRE THE COMPANY (CHRYSLER) TO PAY FOR THIS MALFUNCTION? CHRYSLER WAS REQUIRED TO PAY THE REPAIR/ REPLACEMENT COST ON OUR OLD 2006 DODGE CARAVAN REAR AIR CONDITIONER PROBLEMS... THE CHRYSLER COMPANY AND IT'S DEALERSHIPS ARE WELL AWARE OF THIS DEFECT.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO RECALL REPLACEMENT SWITCH ISSUES DUE TO LACK OF PARTS. *SMD THE DEALER DISCONNECTED THE SWITCH AND STATED THEY WOULD CALL THE CONSUMER WHEN THE PART(S) ARRIVED. *JB

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE WAS A RECALL FOR A DEFECT IN THE ELEC SWITCH FOR THE REAR QUARTER VENT WINDOW. THERE WAS THE CHANCE THAT IT MAY OVER HEAT AND COULD CAUSE A FIRE. I TOOK IT TO THE DEALER AND HAD THE SWITCH DISCONNECTED AS THE RECALL SUGGESTED. THAT WAS IN JULY OF 2014. I ALWAYS USE THESE WINDOWS AND IT HAS BEEN AN INCONVENIENCE NOT BEING ABLE TO DO SO. I UNDERSTAND THAT THE PARTS ARE AVAILABLE NOW AND I HAVE BEEN TRYING TO GET IT FIXED FOR THE LAST COUPLE MONTHS NOW. MY CHRYSLER SAYS IT IS IMPOSSIBLE TO GET THE PARTS AND THAT ONLY A COUPLE ARE SENT OUT T THE MOST AT A TIME. I HAVE BEEN FIRST ON A WAITING LIST AT THE DEALER WAITING FOR THIS PART FOR OVER TWO MONTHS NOW. THEY SAID MY INTERIOR LIGHT COLOR IS BLUE AND THAT THEY ARE NOT GETTING ANY OF THAT COLOR IN. NOT SURE WHAT THAT HAS TO DO WITH THE ELEC.SWITCH I NEED? IT HAS BEEN ALMOST A YEAR AND I AM VERY DISAPPOINTED IN CHRYSLER AS TO HOW LONG IT HAS TAKEN TO SOLVE THIS RECALL AND THE INCONVENIENCE THAT THIS HAS CAUSED ME. I AM GETTING VERY IMPATIENT AND EXPECT THIS TO BE SOLVED AS SOON AS POSSIBLE. PLEASE FOLLOW UP ON THIS AND HELP ME GET THIS SOLVED AS SOON AS YOU CAN. *TR

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR BRAKE PROBLEMS. *SMD THE CONSUMER STATED THE PROBLEM WAS THE REAR BRAKES WEARING OUT BEFORE OR AT THE SAME TIME AS THE FRONT BRAKES. THE REAR CALIPERS FAILED AND CAUSED THE REAR PADS TO BECOME METAL-TO-METAL AND LOCKED UP THE ROTORS. *JB UPDATED 10/01/14

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/13/15*CN UPDATED 10/8/2015*JS

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEALER. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 5/12/14*CN UPDATED 03/17/15*JB

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON AUGUST 24, 2015. UPDATED 11/25/15.*JB

WE CONTACTED THE LOCAL DEALERSHIP IN JULY AND WERE TOLD THAT THEY WOULD CALL US WHEN THE PARTS TO FIX THE FAULTY WINDOW SWITCH ON THE DRIVER'S SIDE DOOR WERE RECEIVED. AS OF TODAY, THEY HAVE NOT RECEIVED THE PARTS. WE FEEL THAT 4 MONTHS IS TOO LONG TO WAIT FOR PARTS TO FIX A SAFETY RECALL ISSUE. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILOUT 04/14/15*LJ

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS CAR WAS A NEW PURCHASE, AND ALREADY HAD 5000 MILES ON IT. ( IT WAS A DEMO CAR AT DEALERSHIP). AFTER 17K MILES ( 22K TOTAL), BRAKES STARTED SMELLING OF BURNING PARTS. WHEN I HAD TO STOP AT AN INTERSECTION, CAR SIMPLY WOULD NOT STOP. THANKFULLY, THERE WAS NO ACCIDENT OR INJURIES. CHRYSLER MENTIONS THAT THIS WAS DUE TO DRIVING HABIT, AND WILL NOT TAKE ANY RESPONSIBILITY. I HAVE BEEN DRIVING FOR 18 YEARS IN TOTAL, AND NEVER HAD THIS ISSUE IN ANY OF MY OTHER CARS. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

REAR QUARTER VENT WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. RECALL P25/NHTSA 14V-234. MY SWITCH WAS DISCONNECTED IN JULY 2014 AND I HAVE REPEATEDLY CALLED BARRETT IN BERLIN,MD TO SEE IF PART HAS COME IN AND BEEN TOLD "NO". IT IS NOW FEBRUARY AND I FEEL THIS IS UNREASONABLE. ARE NEW CARS BEING DELIVERED WITH A CORRECTED PART FOR THIS PROBLEM? I USE THIS VEHICLE TO TRAVEL WITH A PET AND NEED THIS VENT WINDOW. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS ALREADY A KNOWN ISSUE AND A RECALL WAS ISSUED IN JUNE 2014. NINE MONTHS HAVE ELAPSED AND REPAIR PARTS ARE STILL ON BACK ORDER. THIS IS RIDICULOUS AND THE MANUFACTURER SHOULD NOT BE ALLOWED TO HIDE BEHIND A CLAIMED PARTS SHORTAGE. SUPPLIERS CAN CERTAINLY PRODUCE PARTS IN LESS THAN NINE MONTHS. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE CHECK ENGINE LIGHT TURN ON EVERY SO OFTEN. THE CODE READ P0302- MISFIRED #2 CYLINDER. THE LIGHTS TURNS ON AND AFTER SEVERAL DAYS IT TURN OFF AGAIN. A FEW MILES OR DAYS LATER IT CHECK ENGINE LIGHT TURN ON AGAIN. BEEN TO INDEPENDENT MECHANIC AND HAVE TRY SEVERAL CORRECTION BUT NO LUCK. THE VAN RUNS DECENT BUT IT HAS A LOST SOME POWER AS IT TAKE AWHILE TO SPEED ON HIGHWAYS. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPER SWITCH IN THE OFF POSITION, THE WIPERS WOULD ERRONEOUSLY ACTIVATE AND THE INSTRUMENT PANEL LIGHTING FLASHED OFF AND ON. THE DEALER STATED THAT THE GROUND CABLE WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS AN INTERIM REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/22 UPDATED 12/06/2017*CN

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE BLIND SPOT MONITORING SYSTEM WENT CRAZY. IT WENT ON, THE LIGHT TURNED ORANGE AND JUST STAYED ON AND BEEPED REPEATEDLY EVEN WHEN IN PARK. THE DEALERSHIP COULD NOT FIGURE OUT THE PROBLEM SO THEY SENT IT TO ANOTHER DEALERSHIP,ON 6/20/14 WHO DIAGNOSED: BOTH BLIND SPOT MONITORS SHORTED PART OF MIRRORS. IT WENT IN FOR REPAIRS: REPLACEMENT OF L/R INDICATOR SENSORS ON 7//7/14 . THIS WAS JUST THE BEGINNING OF THE PROBLEMS TO COME. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/15*LJ

CHRYSLER SENT ME A RECALL BACK IN JUNE ABOUT REAR VENT WINDOW SWITCH MIGHT OVERHEAT IF IT GOT MOISTURE ON IT HAVE BEEN TRYING SINCE JUNE TO GET IT FIXED BUT THEY KEEP TELLING ME NO PARTS, HAD OIL CHANGED IN NOVEMBER STILL NO PARTS, CALLED CHRYSLER THEY DID NOT CARE SAID THEY DIDN'T CARE IF I SOLD THE VEHICLE NICE RESPONSE. *TR

GOT A RECALL NOTICE IN SUMMERTIME 2014 REGARDING THE SWITCH FOR THE REAR WINDOWS. THAT IF WATER GOT DOWN INTO IT, IT COULD CATCH FIRE. WENT TO DEALER IN ROMEO, MI. I WAS TOLD THAT CHRYSLER DID NOT PROVIDE THEM WITH THE PART AND ASKED IF I WANTED IT HAVE IT DISCONNECTED FROM THE ELECTRICAL. I DECLINED. WENT TO GET MY OIL CHANGED AT A CLINTON TOWNSHIP DEALERSHIP ON DECEMBER 2014, REMEMBERING THAT THE RECALL WAS NEVER DEALT WITH, AND ASKED AGAIN. I WAS TOLD THE SAME EXACT THING. NO PART AVAILABLE; COULD HAVE IT DISCONNECTED. I AGAIN DECLINED. CAN'T UNDERSTAND WHY CHRYSLER BOTHERS TO SEND A NOTICE IF THEY ARE NOT GOING TO PROVIDE THE PART. LEGAL REASONS, I IMAGINE, NOT FOR CUSTOMER CARE. *TR

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO CYLINDER HEAD PROBLEMS AND UNSATISFACTORY CUSTOMER SERVICE AT MANUFACTURER HEADQUARTERS. *SMD THE CONSUMER STATED WHILE DRIVING, THE ENGINE LIGHT ILLUMINATED. THE PROBLEM WAS DETERMINED TO BE THE LEFT SIDE CYLINDER HEAD, WHICH WAS LEAKING, AND HAD TO BE REPLACED. *JB

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER IN JUNE OF 2014 AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER DID NOT PERFORM THE REMEDY LISTED IN THE RECALL, WHICH WAS TO REPLACE THE FAULTY WINDOW SWITCH WITH A NEWER VERSION. INSTEAD, THE DEALER REMOVED THE WINDOW SWITCH RENDERING THE REAR QUARTER VENT WINDOW UNUSABLE. THE CONTACT WAS INFORMED THAT THERE WAS NO ESTIMATED DATE FOR THE NEW SWITCH TO BE INSTALLED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V2340000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/18/15*LJ

I FIRST BROUGHT MY T&C INTO THE DEALER IMMEDIATELY FOLLOWING THE NOTICE TO GET THE WORK DONE IN FARMINGTON, MI. UPON ARRIVAL THEY HAD NO PARTS AND ESSENTIALLY, SO THEY DISCONNECTED THE WINDOWS AND I HAVE NOT HEARD A PEEP SINCE. I CALLED IN JULY TO GET THE WORK DONE -- NO PARTS FROM CHRYSLER AT DEALER. I MOVED TO CA AND STOPPED AT DEALER TO GET WARRANTY WORK ON ENGINE IN DALY CITY AND ASKED THEM TO COMPLETE THE WORK. THEY SAID THAT THEY HAVE NOT RECEIVED PARTS YET. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW AND IS COMPLETELY UNACCEPTABLE. I WOULD LIKE SOME RECOURSE. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED WAS ON A NATIONAL BACK ORDERED AND NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 02/20/15 *JB

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS A MINIVAN. THE REAR HATCH/LIFTBACK INTERMITTENTLY FAILS TO OPERATE AT TIMES. THE HATCH CAN EITHER BE MANUALLY OPENED AND CLOSED, OR ELECTRICALLY OPENED AND CLOSED VIA THE REMOTE CONTROL OR VIA THE BUTTON AT THE REAR INSIDE OR A BUTTON ABOVE THE DASHBOARD. IF THE HATCH IS OPEN AND FAILS TO CLOSE ELECTRONICALLY, THEN THE DOOR WILL NOT LATCH BY ANY MEANS, EVEN IF THE DOOR IS CLOSE MANUALLY. I HAVE HAD TO HOOK THE BOTTOM OF THE DOOR WITH A ROPE AND TIE IT SHUT, BUT THE DOOR IS NOT MECHANICALLY LATCHED. I HAVE HAD THE MINIVAN TO THE DEALER ON 3 SEPARATE OCCASIONS TO GET THIS PROBLEM FIXED UNDER WARRANTY AND THE PROBLEM IS STILL NOT FIXED. THE 1ST TIME THE VEHICLE WENT IN FOR REPAIRS THE CENTER WITNESSED THE PROBLEM AND REPLACED THE LATCH. NUMEROUS CODES WERE RECORDED IN THE BLACK BOX. NOT SURE IF CHRYSLER USED THESE CODES TO CONSIDER FURTHER PARTS REPLACEMENT, BUT THEY WON'T REPLACE ANYTHING AT THIS TIME. CHRYSLER IS NOT WILLING TO REPLACE ANY FURTHER COMPONENTS WITHOUT THE PROBLEM OCCURRING AT THE SERVICE CENTER. THE PROBLEM WAS WITNESS BY WIFE, 3 CHILDREN AND MYSELF. THE KIDS HAVE HAD TO CRAWL OVER THE REAR SEAT TO GET ACCESS TO THINGS IN THE REAR OF THE VAN DUE TO THE HATCH NOT WORKING. THE BIG CONCERN IS THE HATCH NOT LATCHING IN THE CLOSED POSITION WHEN TRAVELING. *TR

CHRYSLER ISSUED RECALL # P25/NHTSA 14V-234 IN MAY OF 2014 AND TO DATE HAS NO RESOLUTION, OR ANTICIPATED DATE, OF HAVING REPAIR PARTS TO REPLACE THE FAULTY SWITCHES. WHILE THE SWITCH HAS BEEN DISCONNECTED, I SHOULD NOT HAVE TO WAIT OVER NINE MONTHS FOR A SIMPLE REPLACEMENT SWITCH TO ALLOW ME TO CONTINUE TO USE THE FEATURE OF THE VEHICLE FOR WHICH I PURCHASED. IF THEY WILL NOT STAND BY THEIR PRODUCTS THEN I WILL NEVER BUY THEIR PRODUCTS AGAIN. *TR