2013 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I JUST RECEIVED THE 2ND RECALL NOTICE ABOUT THE REAR QUARTER VENT WINDOW SWITCH, WHICH MAY LEAD TO A DRIVER'S DOOR FIRE. MY LOCAL CHRYSLER DEALER TELLS ME THE REPLACEMENT PART IS NOT AVAILABLE. THE PART WAS NOT AVAILABLE WHEN I CALLED IN OCTOBER. HOW LONG DOES CHRYSLER HAVE TO REPLACE A DEFECTIVE PART? *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE; HOWEVER, THE TECHNICIAN DISCONNECTED THE VENT SWITCH AS AN INTERIM REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN UPDATED 05/14/15*JB

I RECEIVED A RECALL ON THE REAR VENT WINDOW SWITCH FROM CHRYSLER SEVERAL MONTHS AGO AND I WENT TO THE DEALER AND THEY TOLD ME THERE WERE NO PARTS AVAILABLE YET AND THAT I SHOULD RECEIVE ANOTHER MAIL SHORTLY WHEN THE PARTS ARE AVAILABLE. I JUST RECEIVED ANOTHER RECALL NOTICE IN THE MAIL AND CALLED THE DEALER TO MAKE AN APPOINTMENT FOR THE REPAIR AND THEY TOLD ME THAT THERE WERE STILL NOT PARTS AVAILABLE. IF THIS IS A SAFETY ITEM, WHY DO YOU LET THE MANUFACTURERS HAVE SEVERAL MONTHS BEFORE REPAIRING VEHICLES WHILE THE OWNERS TAKE THEIR LIVES AT RISK EVERYDAY? IS THIS RECALL GOING TO TAKE AS LONG AS THE JEEP RECALL WHERE THE COMPANY IS SUPPOSED TO ADD A TRAILER TOWING PACKAGE TO KEEP JEEPS FROM CATCHING FIRE IF HIT IN THE REAR END? I BET THOSE OWNERS ARE UNHAPPY ABOUT POSSIBLY RIDING TO THEIR DEATH WHILE WAITING. YOU SHOULD GIVE COMPANIES ONLY A CERTAIN TIME PERIOD TO REPAIR VEHICLES BEFORE THEY START PAYING PENALTIES. *TR

REGARDS CHRYSLER RECALL P25 / NHTSA 14V-234. RECALL WAS INITIATED AROUND JUNE 2014. REPAIR PARTS WERE NOT THEN AVAILABLE, SO A NOTICE WAS ISSUED TO SIMPLY DISCONNECT THE AFFECTED SWITCH, DISABLING THE REAR QUARTER VENT SWITCH. WE DID THAT. NOW, WE HAVE RECEIVED A SECOND IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER TO TAKE THE VEHICLE TO THE DEALER FOR SWITCH REPLACEMENT. BUT, THE DEALER NOW SAYS THE PART MAY BE AVAILABLE IN APRIL 2015, NEARLY A YEAR AFTER THE INITIAL RECALL NOTICE. THIS DOES NOT, I BELIEVE, "...REMEDY THE DEFECT WITHIN A REASONABLE TIME..." PS - WAS UNABLE TO MAKE THIS FORM WORK ON INTERNET EXPLORER 11 / WINDOWS 7. IT PERFORMED SATISFACTORILY ON MAC SAFARI 7.1.2.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE VEHICLE WOULD NOT START, NO LIGHTS, NO POWER, UNABLE TO UNLOCK/LOCK WITH FOB. (NOTHING WAS LEFT ON IN VEHICLE OR PLUGGED IN). FULLY CHARGED BATTERY TO 100%, DROVE NEXT TWO DAYS WITH NO PROBLEMS. BLUETOOTH STOPPED WORKING AND CONNECTING, BUTTONS FAILED TO RESPOND, POWER SEAT ON DRIVER STOPPED WORKING, POWER SLIDE DOOR ON PASSENGER STOPPED WORKING. BATTERY DIED AGAIN, THIS TIME ABLE TO GET LIGHTS, BUT NOT START. CHRYSLER JUMPED THE VEHICLE, LEFT RUNNING TO CHARGE. DROVE 5 HOURS STRAIGHT HOME AND PARKED, ENSURED EVERYTHING WAS TURNED OFF AND LOCKED. NEXT MORNING, BATTERY DEAD AGAIN, NO LIGHTS, POWER BUT STATIC SOUND COMING OUT OF ALL SPEAKERS IN THE CAR. CHRYSLER TOWED CAR. RAN SCANS /DIAGNOSTICS, CLAIM TO FIND NO PROBLEMS BUT CANNOT IDENTIFY WHAT CAUSED STATIC TO COME OUT OR WHY OTHER ELECTRONICALLY EQUIPMENT FAILED. THEIR CLAIM IS THEY USED THE ONLY AUTHORIZED BATTERY SCANNER FOR CHRYSLER WHICH TRIGGERED NO PROBLEMS WITH BATTERY OR ELECTRONICS.. STILL IN SHOP AGAIN. 3 DEAD BATTERIES IN ONE WEEK. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN THE SLIDING DOOR WOULD NOT STAY OPEN. UPDATED 03/02/15

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE'S REAR QUARTER VENT WINDOWS WERE DISABLED BY THE DEALER UNTIL THE PARTS BECAME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/18/15*LJ THE VEHICLE WAS REPAIRED. UPDATED 02/19/15*JB

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN JANUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN UPDATED 05/05/15*JB

2013 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE EXHAUST SYSTEM. *SMD THE CONSUMER STATED WHEN SHE ACCELERATED, THE EXHAUST CAME APART AND DROPPED DOWN. THE CONSUMER STATED WHEN THE VEHICLE WAS MANUFACTURED, THEY FAILED TO PUT DIMPLES IN THE PIPE. THE CONSUMER STATED THE EXHAUST FELL OFF ON THREE SEPARATE OCCASIONS. *JB UPDATED 11/09/15*JB

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND THE INTERIOR LIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT ON A SEPARATE OCCASION THE LIFT GATE BUTTON WAS DEPRESSED BUT THE LIFT GATE FAILED TO CLOSE AND HAD TO BE CLOSED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,555. ...UPDATED 02/03/16 *BF *JS

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH DOWNHILL, THE VEHICLE STARTED SMOKING AND SLID ON A PATCH OF BLACK ICE. THE VEHICLE CRASHED INTO A PHONE POLE. THE CONTACT STATED THAT THE DRIVER AND THE PASSENGERS EXITED THE VEHICLE BEFORE THE VEHICLE EXPLODED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE DRIVER AND THE FRONT SEAT PASSENGER WERE INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. D

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN

2013 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO COMPLETE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD RECALL# 14V234000.*JB

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVER AND FRONT PASSENGER AIR BAGS(SEAT HEADRESTS) EXPLODED AND SMACKED WITH SIGNIFICANT FORCE INTO THE BACK OF DRIVER AND FRONT PASSENGER HEADS CAUSING SEVERE HEADACHES. NO ACCIDENT, NO BRAKING, JUST DRIVING AT 50 MPH. WE HAVE ONLY 18000 MILES ON OUR VEHICLE. WHEN WE TOOK IT TO THE LOCAL CHRYSLER DEALER, AND AFTER THEY DID SOME RESEARCH FOR APPROXIMATELY AN 1 1/2 HOURS, THEY HAD NO IDEA WHAT HAD CAUSED BOTH HEADRESTS TO EXPLODE BUT THEY COULD NOT JUST BE RELOCKED BECAUSE THEY WERE SEVERELY DAMAGED AND WE COULD NOT DRIVE THE CAR. THEY TOLD US THAT WE WOULD BE WITHOUT OUR VEHICLE FOR AT LEAST THREE WEEKS. TOLD US WE WOULD HAVE TO GET A RENTAL CAR. PLEASE CONFIRM OTHER INCIDENTS OF THIS NATURE AND LET US KNOW WHAT REPAIRS WILL BE DONE AND IF THE CAR WILL BE SAFE TO DRIVE FOLLOWING THE REPAIRS. *TR

HEADREST SPLIT IN HALF AND SMACKED BOTH DRIVER AND FRONT PASSENGER IN THE BACK OF THE HEAD WITH SUBSTANTIAL AMOUNT OF FORCE WITHOUT WARNING. A DASH WARNING THEN CAME ON SAYING THAT AIR BAG HAD DEPLOYED. NEITHER OF THE FRONT AIRBAGS DEPLOYED. WE HAD NOT TOUCHED THE BRAKES, NOT HAD ANYONE HIT US, NOR DID WE HIT ANYONE/ANYTHING. WE WERE JUST DRIVING AT ABOUT 50 MPH WHEN THIS HAPPENED. CAUSED SEVERE HEADACHE AND BACK SPASM TO BOTH DRIVER AND FRONT PASSENGER. SCARY! MY HUSBAND JUST TOOK IT TO THE CHRYSLER DEALER BUT THEY HAD NO IDEA OF THE CAUSE. SINCE THERE WAS NO DAMAGE/ACCIDENT THEY JUST RELOCKED THE AIRBAGS. RATHER SCARY TO THINK THAT THIS MAY HAPPEN AGAIN AND MAY CAUSE AN ACCIDENT THE NEXT TIME. PLEASE CHECK FOR OTHER SUCK OCCURRENCES AND RESPOND BY LETTING ME KNOW IF THERE HAS BEEN A CAUSE FOUND AND HOW THIS PROBLEM MAY BE RECTIFIED SO THAT WE DON'T HAVE TO BE CONCERNED ABOUT IT HAPPENING AGAIN. *TR

I WAS TRAVELING AT 20 MPH AND TURNED RIGHT ONTO ANOTHER STREET. IN MID-TURN, THE ENGINE CUT OFF WITHOUT WARNING AND ALL POWER STEERING AND POWER BRAKES FAILED. I NEARLY MISSED A CAR ON THE CORNER AS THE CAR TURNED. BECAUSE I WAS UNABLE TO BRAKE, I AM NOT SURE HOW THE VAN STOPPED WITHOUT ANY RESPONSE FROM THE BRAKES. ONCE I CAME TO A STOP, I PUT THE CAR BACK INTO PARK AND RESTARTED THE CAR. WE BOUGHT THIS CAR NEW ON 2/13/2013 AND HAVE NOT HAD THIS PROBLEM BEFORE. WE DO SEE REPORTS OF MANY CHRYSLER TOWN AND COUNTRY VANS AND DODGE CARAVANS REPORTING THIS PROBLEM GOING BACK TO 1996, WITH SOME RECALLS ALONG THE WAY. IT APPEARS THAT THIS IS AN OLD ISSUE THAT HAS NOT BEEN PROPERLY ADDRESSED BY CHRYSLER. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER DEACTIVATED THE VENT WINDOW SWITCH UNTIL THE OFFICIAL REPAIRS COULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN THE CONSUMER STATED THE RECALL WAS FINALLY COMPLETED. UPDATED 04/07/15*JB

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DISCONNECTED THE REAR VENT WINDOW SWITCH MONTHS AGO. THE CONTACT WAS NOT ABLE TO CLOSE THE REAR WINDOWS FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I BROUGHT MY VEHICLE IN TO TYSON MOTORS IN SHOREWOOD, IL, IN 2104 FOR THE SAFETY RECALL P25/NHTSA 14V-234, WHICH RELATES TO THE REAR QUARTER VENT WINDOW SWITCH POSSIBLY CAUSING A FIRE. THE SWITCH WAS DEACTIVATED AND I WAS TOLD THE DEALER WOULD CALL ME WHEN THE NEW SWITCH CAME IN. IT HAS BEEN WELL OVER 6 MONTHS AND THE NEW SWITCH HAS NOT BEEN INSTALLED. THE DEALER TELLS ME THAT THEY ARE NOT RECEIVING THE PARTS. IT IS MY CONTENTION THAT THE PART HAS NOT BEEN REPLACED WITHIN A REASONABLE AMOUNT OF TIME. I WISH TO BE CONTACTED AS SOON AS POSSIBLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED THAT PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ENGINE, WITHOUT WARNING, WILL SHUT OFF WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 5 TIMES SINCE OCTOBER 13, 2014. THERE IS NO WARNING THE ENGINE IS GETTING READY TO STALL, AND THE ONLY LIGHT ON THE DASH THAT COMES ON AFTER THE STALL IS THE TRACTION CONTROL LIGHT. AS CAR IS COASTING UNDER INERTIA, I AM ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE WITH NO TROUBLE. THERE ARE NO ERROR CODES STORED IN THE VAN'S COMPUTER, PER MY LOCAL CHRYSLER DEALERSHIP. THE DEALERSHIP'S SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM AND CANNOT FIGURE OUT A SOLUTION. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE, AS POWER STEERING AND POWER BRAKES ARE LOST ONCE THE ENGINE STALLS/SHUTS OFF. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER DISCONNECTED THE REAR QUARTER PANEL VENT SWITCH AS A TEMPORARY REMEDY. THE CONTACT MENTIONED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH AND EXITING THE VEHICLE, THE ENGINE REMAINED ACTIVE. THE CONTACT HAD TO RE-INSERT THE KEY IN THE IGNITION TO SHUT OFF THE ENGINE. AFTER STOPPING THE VEHICLE, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH AND THE GEAR LEVER FAILED TO SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,000.

WHILE DRIVING ON PA TURNPIKE, DURING MODERATE TRAFFIC. THE CARS ENGINE AND ELECTRICAL POWER SHUTOFF FOR AT LEAST 5 SECONDS. DASH LIGHTS ALSO SHUTOFF. THE CAR ENGINE AND ELECTRICAL TURNED BACK ON AND WE CONTINUED DRIVING. WE ALSO HAD OTHER INCIDENCES WHEN BACKING OUT OF THE DRIVEWAY AND THE CAR WOULD STALL. IT TOOK OUR DEALERSHIP OVER TWO MONTHS OF DIAGNOSTICS AND SEVERAL REPAIRS TO FIX THE PROBLEM. DEALERSHIP ADDED AN EXTERNAL FUEL PUMP AND ALSO REPLACED SOMETHING IN THE DASHBOARD WHICH INVOLVED THE IGNITION. SO FAR WE HAVEN'T HAD ANY OTHER ISSUES BUT I HEAR OF SIMILAR ISSUES ON OTHER CHRYSLER VEHICLES AND WONDER IF TOWN AND COUNTRY SHOULD BE INVESTIGATED FOR IGNITION PROBLEMS. *TR