2011 Dodge Challenger Complaint Log

6 SPEED MANUAL TRANSMISSION STICKS IN GEAR AND CREATES A DANGEROUS SITUATION WHERE VEHICLE CANNOT BE DOWNSHIFTED WHEN AND DOES NOT HAVE SUFFICIENT POWER TO ACCELERATE WHEN NEEDED. THIS SEEMS TO BE WORSE WHEN VEHICLE IS FULLY WARMED UP. VEHICLE NOW HAVE 16,000 MILES ON IT.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED AN ODOR OF FUEL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FRACTURE AT THE TOP OF THE FUEL TANK ON THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE RESULTED IN FUEL LEAKAGE AT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

MY TANK HAS TO BE LEAKING BECAUSE I REMOVED MY BACK SEAT AND FOUND GAS. RECENTLY TOOK IT TO THE DEALERSHIP BECAUSE OF A CHL AND THE GAS SMELL AND THEY CLAIM THEY COULD NOT FIND THE LOCATION OF THE GAS SMELL. THEY TOLD ME I MAY NEED TO REPLACE THE CANISTER IN WHICH THEY WOULD GLADLY DO FOR $$$$. I DID SOME RESEARCH ONLINE AND THE GAS WAS UNDER MY SEAT. I'M AFRAID FOR MY WIFE AND SON .

DODGE CHALLENGER RT ALTERNATOR DRAINED BATTERY UNTIL THE CAR SHUT DOWN WHILE I WAS IN MOTION. LOST ALL POWER BRAKES AND POWER STEERING.

ALTERNATOR DIED SUDDENLY OUT OF THE BLUE WHILE DRIVING. A LOUD WHISTLING NOISE STARTED COMING OUT OF THE HOOD WHICH GOT PROGRESSIVELY WORSE, AND THEN THE ENGINE LIGHT STARTED FLASHING. ONLINE THERE ARE REPORTS OF MANY ALTERNATORS DYING PREMATURELY IN THIS MODEL OF DODGE CHALLENGER.

I WAS DRIVING MY VEHICLE AND WAS WAITING TO MAKE A LEFT TURN AT THE INTERSECTION. MY BATTERY APPEARED TO BE LOSING POWER AND I LOST MY POWER STEERING. I BELIEVE THE ALTERNATOR WENT BAD WHICH LED TO THE BATTERY DYING WHILE DRIVING, CAUSING ME TO LOSE POWER. THIS WAS DANGEROUS AS I COULD HAVE LOST POWER AND MAY HAVE CAUSED AN ACCIDENT. I WILL BE TAKING IT TO A MECHANIC TO GET THE ALTERNATOR REPLACED. I SEE DODGE HAS SOME RECALLS ON ALTERNATORS BUT NOT SURE IF IT APPLIES TO MY VEHICLE

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS FUNCTIONING INDEPENDENTLY AND CAUSED THE BATTERY TO DRAIN. THE WINDOW HAD TO BE CRACKED IN ORDER FOR THE VEHICLE TO BE ENERGIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR IN THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE ON A TRIP FOUR HOURS FROM HOME THE CAR WENT COMPLETELY DEAD HAD TO BE TOWED WE HAD TO RENT A TRUCK TO RETURN HOME NO CAR RENTALS OPEN ON SUNDAY I KNOW HAVE TO RENT A CAR TAKE FOUR HOUR TRIP BACK TO GET MY CAR I WAS TOLD I SHOULD HAVE BEEN INFORMED THAT ALTERNATOR WAS RECALLED ON MY VEHICLE AND I WAS NOT NOTIFIED OF ANY RECALL ON THE VEHICLE. THIS HAS KNOW COST ME OVER SIX HUNDRED DOLLARS BETWEEN VEHICLE RENTALS, TOLLS AND GAS DO I HAVE ANY RECOURSE BEING I WAS NEVER NOTIFIED OF A RECALL

WHILE DRIVING MY CAR IT WOULD LOSE POWER. I COULD NOT ACCELERATE. I CAN NOT ALWAYS RESTART IT RIGHT AWAY. IT GOT TO THE POINT I WAS UNABLE TO RESTART IT AND IT HAD TO BE TOWED

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE CONTACT NOTICED A BURNING ODOR AND THE ABS AND OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED AND WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,400.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING 40 MPH AND ATTEMPTING TO ROLL DOWN THE WINDOW, IT ROLLED DOWN SLOWER THAN NORMAL. SEVERAL MOMENTS LATER, THE LIGHTING ON THE INSTRUMENT PANEL DIMMED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE ALTERNATOR FAILED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) SINCE THE VEHICLE WAS EQUIPPED WITH A 5.7L ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 21,400.

ABS LIGHT ON DASH JUST APPEARED ALONG WITH ESP/BAS, ABS, BRAKE, TRACTION LIGHTS.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WARNING AND SENSOR LIGHTS SUDDENLY ILLUMINATED ALONG WITH THE ABS SENSOR LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED AND TIRE SENSORS WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING HOME ON 4/17/15 IN MY 2011 DODGE CHALLENGER WHEN ALL THE WARNING LIGHTS ON THE DASH STARTED FLASHING, THE RADIO WAS GOING ON AND OFF, THE LIGHTS WENT DIM, BUT THE SCARIEST THING WAS THE CAR SUDDENLY LOST ALL POWER, IT WAS STILL RUNNING BUT IT ACTED LIKE IT WAS ON 2 CYLINDERS, ALMOST GOT RAMMED BY THE CAR BEHIND ME!! HAD CAR TOWED TO DEALER, WILL CALL THEM TOMORROW.THIS IS A VERY DANGEROUS FLAW IN THE SYSTEM AND WILL RESULT IN FUTURE LOSS OF LIFE IF NOT CORRECTED!!!! *TR

I HAVE 2 RECALLS PENDING ON MY DODGE CHALLENGER, ONE FOR FRONT AIRBAGS FAILING AND ONE FOR THE ALTERNATOR DIODES POSSIBLY CAUSING FIRE. DODGE WANTS TO TAKE MY CAR FOR 2 DAYS BUT I HAVE NO OTHER VEHICLE. I ASKED HOW WAS I SUPPOSED TO GET HOME, THEY SAID A BUS OR TAXI. I AM NOT TAKING A TAXI AN HOUR RIDE TO GET HOME, THEN TO AND FROM WORK BECAUSE THEY WANT TO RECALL MY CAR, SO I ASKED FOR A LOANER AND WAS TOLD NO. I KEEP CALLING THEIR RECALL ASSISTANCE CENTER, AND THEY TELL ME THAT THEIR SYSTEM IS DOWN AND TO CALL BACK AT ANOTHER TIME. HOW IS THEIR SYSTEM ALWAYS DOWN? WHY DO I HAVE TO SPEND MONEY OUT OF POCKET ON A TEMPORARY VEHICLE SO THEY CAN FIX THEIR OWN RECALL? I CAN'T AFFORD TO RENT A CAR OR USE A TAXI (BUSSES DON'T RUN THROUGH MY AREA). SO I TAKE OFF OF WORK AND POSSIBLY GET FIRED, OR CONTINUE TO DRIVE A DEFECTIVE VEHICLE AND POSSIBLY DIE? *TR

2011 DODGE CHALLENGER. CONSUMER WRITES IN REGARDS TO THE ALTERNATOR RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER ATTACHED THE RECALL NOTICE. *JB

MY WINDOW CONSTANTLY GOES UP AND DOWN 1/8TH INCH WHEN THE VEHICLE IS TURNED OFF. I HAVE LOOKED ONLINE AND FOUND 80 2011 CHALLENGERS RECALLED FOR THIS EXACT PROBLEM, I BELIEVE THEY SHOULD ALL BE UNDER RECALL. THE SMART GLASS OPERATION IS FAULTY. EVERY 7 SECONDS MY WINDOW MOVES 1/8TH OF AN INCH UP OR DOWN. THIS DRAINS MY BATTERY AND MAKES MY CAR DIE. CUSTOMER SATISFACTION NOTIFICATION M24 SHOULD BE EXPANDED TO INCLUDE ALL 2011 CHALLENGERS WITH THE SMART GLASS. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL REPAIR WORK WAS DONE ON THE ALTERNATOR IN 2011 DODGE CHALLENGER. ON THE FOLLOWING DAY, THE EXACT THING HAPPENED AGAIN. ALL OF THE DASH LIGHTS CAME ON AND THE VEHICLE LOST POWER. AFTER THE VEHICLE WAS STOPPED, IT WAS UNABLE TO BE STARTED AGAIN. THE VEHICLE HAD TO BE TOWED FOR THE 3RD TIME TO THE DEALERSHIP. NOW THEY SAY THAT THERE IS NOTHING THAT CAN BE DONE BECAUSE IT'S NOT DOING IT NOW. DODGE IS GOING TO GET SOMEONE KILLED. DODGE CUSTOMER SERVICE AND THE DEALERSHIP WERE USELESS IN ATTEMPTING TO HELP. THEY BASICALLY TOLD US THAT SINCE IT WASN'T DOING THAT NOW, THERE WAS NOTHING THEY COULD DO. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AFTER THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE MADE AN ABNORMAL NOISE AND THE REMOTE START FAILED TO WORK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE RECALL WAS ACKNOWLEDGED, BUT NO PARTS WERE AVAILABLE FOR THE REPAIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), THE AUTO START BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPUTER MODULE RELATED TO THE AUTO START NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 55 MPH, THE ELECTRONIC DASHBOARD GAUGES SUDDENLY STOPPED OPERATING BEFORE THE VEHICLE SHUT OFF. AFTER THE VEHICLE WAS STOPPED, THE DRIVER WAS UNABLE TO RESTART THE ENGINE AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 25,000.

WHEN I WAS DRIVING MY MUSIC CUT OFF AND THEN MY BRAKE LIGHT AND OTHER LIGHTS SUCH AS THE ONES THAT COME ON WHEN YOU INITIALLY START THE CAR. THEY STAYED ON FOR ABOUT 2 MINUTES OR SO THEN THE WHOLE DASHBOARD WENT OFF AND THEN THE WHOLE VEHICLE SHUTDOWN. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT DUE TO THE CONTINUOUS OPERATION OF THE SMART GLASS SWITCH, THE BATTERY WAS DISCHARGED WHICH CAUSED THE FAILURE OF THE VEHICLE TO CRANK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,633.

MY WIFE AN I WERE ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED, RUNNING 70MPH, THE INSTRUMENT PANEL BLINKED AND ALL INSTRUMENTS WENT DOWN THE CAR SHUT DOWN, THERE WASN'T ANY ELECTRICAL TO ANYTHING. I GUESS BEING A MANUAL, IT STARTED BACK UP AUTOMATICALLY. THE SECOND INCIDENT WAS WHEN WE WERE ON OUR WAY HOME WE DECIDED TO TAKE A DIFFERENT WAY HOME BECAUSE THIS HAD HAPPENED, IT THEREFORE HAPPENED AGAIN SAME PROBLEM BUT WE WERE RUNNING 57. WE STOPPED AT A SONIC SHUT THE CAR OFF, WHEN WE STARTED IT BACK UP IT SOUND LIKE IT WAS STARTING OUT OF TIME, THE SAME THING HAPPENED TO US AGAIN THE CLOSER WE GOT HOME. THE CAR IS PARKED AND HAS NOT BEEN MOVED. *TR

JUST GOT THROUGH AN INTERSECTION INSTRUMENT PANEL ALL LIGHTS STARTED FLASHING THEN CAR SHUT DOWN COULD NOT STEER HAD NO HAZARD LIGHTS NOTHING IT IS PART OF A CHRYSLER RECALL WAS A VERY DANGEROUS SITUATION IT WAS DARK MY CAR IS BLACK AND I HAD NO WAY OF LETTING TRAFFIC KNOW I WAS THERE IF I HAD A FLARE IN THE TRUNK I COULDN'T GET TO IT AS LATCH IS ELECTRICAL AND SO IT DIDN'T WORK. I HAD IT TOWED TO THE DEALER WHO SAID HE COULDN'T HELP ME FOR WEEKS AND NO COURTESY CAR WAS AVAILABLE TO ME AND IF IT WAS A RECALL IT COLD NOT BE FIXED BECAUSE THERE IS NO FIX FOR THE RECALL YET THEY ARE SUPPOSED TO GIVE ME PRIORITY SERVICE AFTER SPEAKING WITH THE RECALL CENTER BUT I AM TO PAY ALL CHARGES AND THEN TRY TO GET REIMBURSED FROM CHRYSLER. THE CHRYSLER CARE CENTER SAID THEY WOULD PAY FOR THE NEW ALTERNATOR BUT NOT THE RENTAL OR DIAGNOSTIC CHARGE AND THAT THE SHUTDOWN COULD HAPPEN AGAIN, UNTIL THEY CAN COME UP WITH A FIX FOR THE ALTERNATOR ISSUE RECALL P60 THIS WAS A VERY DANGEROUS SITUATION BECAUSE OF A FAULTY MANUFACTURED PART I DON'T FEEL I SHOULD HAVE TO INCUR ANY EXPENSE OR BE FORCED TO DRIVE AN UNSAFE CAR I BOUGHT THE CAR IN GOOD FAITH AND I EXPECTED IT TO BE SAFE. MY CAR WAS NOT LOOKED AT TODAY AS PROMISED HOPEFULLY TOMORROW I DID NOT RECEIVE ANY CALL BACK FROM THE DEALER. I THINK ITS CRIMINAL THAT OWNERS OF THESE VEHICLES ARE EXPECTED TO DRIVE THEM UNTIL THEY CAN GET TO FIXING THE PART HAD I BEEN ON THE FREEWAY IN 70 MPH TRAFFIC I DOUBT I WOULD BE HERE TO WRITE THIS COMPLAINT. SEVERAL CARS AND SEMI TRUCKS CAME VERY CLOS TO HITTING MY CAR UNTIL A STATE TROOPER COULD GET THERE TO PROVIDE FLASHING LIGHTS WHILE WAITING FOR THE TOW TRUCK. I HAD NO WARNING THE CAR JUST COMPLETELY SHUT DOWN. *TR

AIR BAG LIGHT CONTINUES TO COME ON AND OFF, SIGNALING MY AIR BAGS ARE NOT WORKING WHEN THE LIGHT IS ON. I FOUND ONLINE THAT CHRYSLER RECALLED 2011-2013 DODGE CHALLENGERS IN 2013 FOR THIS EXACT ISSUE, HOWEVER WHEN I BROUGHT MY CAR TO A DODGE DEALER, THEY SAY MY VIN IS NOT IN THE SYSTEM FOR A RECALL. BECAUSE IT'S NOT IN THE SYSTEM AS A RECALL, I AM TO PAY OUT OF POCKET? THIS IS A SERIOUS SAFETY ISSUE THAT COULD CAUSE A FATALITY IF I AM IN A WRECK WHILE THE LIGHT IS ON. CHRYSLER SHOULD HONOR THEIR CONSUMERS' SAFETY AND HANDLE THIS BEFORE SOMETHING HAPPENS. I FOUND ON FORUMS THAT MANY CHALLENGER OWNERS HAVE HAD THE SAME EXPERIENCE. SEE LINK BELOW TO RECALL INFO. HTTP://WWW.LEMONAUTO.COM/COMPLAINTS/DAIMLER_CHRYSLER/DODGE_CHALLENGER.HTM. *TR

MY ALTERNATOR IS IN RECALL. IT IS SAID TO POWER DOWN WITHOUT ANY WARNING OR NOTICE, AND IT POWERED DOWN ON ME IN JANUARY. IT WAS TOWED TO CHRYSLER DODGE JEEP OF PARAMUS. THEY DID NOT YET HAVE THE RECALL ALTERNATOR, SO THEY WERE AUTHORIZED TO GIVE ME A NEW ONE. THIS HOWEVER DOES NOT SATISFY THE RECALL, AND I WAS TOLD TO COME BACK WHEN THE RECALL PART IS AVAILABLE. I CAME BACK LAST WEEK, AND THEY DID NOT PERFORM THE RECALL. THEY TOLD ME THAT THE PART PUT INTO THE CAR IN JANUARY IS "JUST AS GOOD" AND "SATISFIES THE RECALL". I WAS TOLD THE SAME THING BY THEIR CUSTOMER SERVICE MANAGER, PARTS SUPERVISOR AND ULTIMATELY THEIR GENERAL MANAGER, DEAN REDMOND. EVENTUALLY, CHRYSLER CORPORATE FINALLY CONFIRMED THAT THIS IS NOT THE CASE, AND THE PART IN MY CAR IN FACT IS NOT AT ALL SAFE. FIVE SEPARATE "EXPERTS" AT THIS DEALERSHIP ERRONEOUSLY TOLD ME THAT MY CAR IS SAFE, AND LEFT ME WITH A POTENTIALLY DEADLY PART IN MY CAR. THE GENERAL MANAGER, DEAN REDMOND, WROTE BACK TO ME THAT THE PART IN MY CAR IS "CORRECT" AND THEN IGNORED MY SUBSEQUENT MESSAGES. I WOULD LIKE SOMEBODY TO HOLD THEM ACCOUNTABLE, BECAUSE THIS IS HIGHLY DANGEROUS AND UNACCEPTABLE. *TR

I NEARLY WAS KILLED TODAY GETTING OFF HIGHWAY I-10 WHEN MY ENTIRE CAR SHUT DOWN. THE ENTIRE ELECTRICAL SYSTEM FAILED ABS, ESP, BAS, TRACTION LIGHTING ALL CAME ON - POWER STEERING DID NOT WORK- COMPLETELY SHUT DOWN WITH NO RECOURSE FINALLY COASTED TO PARK IN THE GARAGE CLOSE BY ON A DOWNHILL EXIT. I WAS FORTUNATE ENOUGH TO FIND AN EXIT TO THE PARKING LOT AND LITERALLY COASTED IN WITHOUT POWER STEERING OR ANY ELECTRICAL AND WAS AFRAID THE BRAKES WOULD NOT WORK TO EVEN STOP THE CAR. FORTUNATELY, IT COASTED AND STOPPED. PREVIOUSLY RECEIVED AN ALTERNATOR RECALL NOTICE FROM DODGE, BUT WAS TOLD THEY DID NOT HAVE ANY PARTS AVAILABLE TO FIX THIS VEHICLE. I HAD NO IDEA THAT MEANT MY ENTIRE CAR WOULD DIE ON THE HIGHWAY WITHOUT THE ABILITY TO EVEN STEER. *JS

I WAS DRIVING HOME FROM WORK AND ANOTHER VEHICLE WAS MERGING ONTO THE HIGHWAY ON THE INSIDE SHOULDER. I MADE A NORMAL LANE CHANGE TO AVOID GETTING T-BONED AND MY STEERING LOCKED UP CAUSING ME TO SPIN OUT AND HIT A GUARDRAIL. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE AND NO WARNING LIGHTS ILLUMINATED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE KEY WAS BECOMING INCREASINGLY DIFFICULT TO TURN OVER AND START THE VEHICLE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE DOOR LATCHES ALSO FAILED TO UNLOCK WITH THE KEY-LESS ENTRY EACH TIME THE CONTACT WAS NEAR THE VEHICLE. AS A RESULT, THE CONTACT MANUALLY OPENED THE DOORS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND WAS WAITING ON THE PART FROM THE DEALER TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SMELLED A BURNING ODOR AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, BUT WOULD NOT START THE NEXT MORNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED AN ALTERNATOR AND A BATTERY. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A COUPLE OF WEEKS AFTER THE REPAIR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE DRIVING HOME WITH MY 2011 DODGE CHALLENGER V6, THE DASHBOARD LIGHTS (ABS,TRACTION CONTROL, AIRBAGS, ETC) CAME ON. I WAS DRIVING AROUND 60 MPH AND SHORTLY THEREAFTER THE CAR LOST POWER. STEERING LOCKED, I SOMEHOW STAYED ON THE ROAD AND SLOWED DOWN WITH THE BRAKE POWER I HAD LEFT AND THE EMERGENCY BRAKE. SINCE I WAS ON A TURN I KEPT GOING TO THE SHOULDER. FINALLY STOPPED AND THE WHOLE CAR JUST DIED. I READ ABOUT ALTERNATOR FAILURE IN THIS PARTICULAR MODEL. THIS SOUNDS EXACTLY LIKE THAT BUT, THE RECALL IS STILL 2 WEEKS AWAY. I HAD THE CAR TOWED TO A LOCAL CHRYSLER/ DODGE DEALERSHIP. NOW SADDLED WITH A BILL FOR REPAIRS THAT I HOPE I CAN GET REIMBURSED FOR. *TR

I WAS DRIVING AT APPROXIMATELY 40 MPH AND HAD TO SLOW DOWN FOR TRAFFIC. AS I DID, MANY OF THE DASH LIGHTS CAME ON INCLUDE ELECTRONIC STABILITY AND BRAKE. THEY WENT ON AND OFF AS A I SLOWED AND THEN SPEEDED UP SO THAT I COULD PULL OF THE ROAD. AS I TRIED TO PULL OFF THE CAR JUST DIED AND I LOST STEERING CONTROL. I COASTED INTO A SIDE PARKING LOT AND COULDN'T GO ANY FURTHER. TOWED TO DEALERSHIP AND WAS TOLD IT'S THE ALTERNATOR. SO THERE IS A RECALL ON THE ALTERNATOR COMING IN THREE WEEKS. BUT IN THE MEANTIME I HAVE TO SHELL OUT $1,200 FOR AN ALTERNATOR AND NEW BATTERY AND HOPE THAT CHRYSLER FIXES THIS [XXX] UP AND DECIDES TO BOTHER ISSUING ME A REFUND. AND THEN ONCE THE RECALL - THAT EVERYONE HAS KNOWN IS COMING FOR TWO MONTHS - FINALLY DOES COME OUT, I HAVE TO HAVE THE [XXX] THING REPLACED AGAIN. AND HOPE THAT IN THE MEANTIME, CHRYSLER ACTUALLY FIGURES OUT HOW TO FIX THE PROBLEM - WHICH IT SAYS IT DOESN'T CURRENTLY KNOW HOW TO DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE AIR BAG LIGHT ON MY 2011 CHALLENGER KEEPS COMING ON FOR NO REASON . I FOUND ON LINE THAT THEY WERE BEING RECALLED FOR FAULTY WIRING CONNECTERS ON THE PASSENGER AND DRIVER SIDE SEAT AIR BAGS . I CONTACTED THE DEALER AND THEY TOLD ME I HAD TO WAIT FOR A RECALL NOTICE AND I HAVE NOT GOTTEN ONE . I CONTACTED CHRYSLER AND THEY TELL ME TO GET IT FIX AND PAY FOR IT MY SELF BECAUSE THE RECALL IS VIN SPECIFIC . IF THEY NO THERE IS A PROBLEM WITH FAULTY PARTS ,I THINK THEY SHOULD HAVE TO TAKE CARE OF IT NO CHARGE. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT A WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR HAD FAILED AND NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

DRIVING AT 40MPH AND ABS, ESP, AND BRAKE ASSIST LIGHTS WERE ILLUMINATED. THEN THE EMERGENCY BRAKE AND SEAT BELT LIGHTS STARTED FLASHING. THE ENTIRE INSTRUMENT PANEL STARTED FLICKERING THEN EVERYTHING BLACKED OUT AND THE CAR LOST POWER AND I HAD TO SWERVE OFF THE ROAD TO AVOID COLLISION. *TR

I OWN A 2011 DODGE CHALLENGER THAT WAS PURCHASED BRAND NEW OFF THE SHOW ROOM FLOOR IN THE LATTER PART OF 2011. I WAS LEAVING WORK ON THIS SUNDAY AND PULLED OUT OF THE PARKING LOT TO MERGE INTO TRAFFIC. WITHIN FIVE OR TEN MINUTES OF HAVING PULLED OFF MY CAR BEGAN A COMPLETE SHUT DOWN. THE WINDOWS WOULDN'T GO UP OR DOWN. THE POWER STEERING WENT OUT. THE RADIO AND LIGHTS ALL WENT BLACK. ALSO THE CAR CUT OFF COMPLETELY WHILE I WAS DRIVING!!!! I NEARLY CAUSED A MAJOR ACCIDENT IN THE MIDDLE OF A BUSY INTERSECTION. LUCKILY THE SURROUNDING DRIVERS WERE PAYING ATTENTION AND DID NOT HIT ME. IM MORTIFIED WITH THIS EXPERIENCE. MY CAR IS ONLY THREE YEARS OLD AND I'M CURRENTLY PAYING A NEARLY $600 NOTE ON IT. IT'S SO UNACCEPTABLE AND TO MAKE MATTERS WORSE, WHEN I CONTACTED DODGE, THE ONLY RECOURSE THEY ADVISED WAS TO CONTACT THE DEALER AND HAVE THE REPAIRS DONE AND APPLY FOR REIMBURSEMENT WHENEVER THE RECALL IS ANNOUNCED. WHEN I ASKED IF THEY WOULD BE WILLING TO HAVE A DEALER COME PICK UP THE CAR AS IT IS CURRENTLY INOPERABLE, THEY SAID THAT THE TOWING FEES WOULD BE MY RESPONSIBILITY AS WELL & PROBABLY WOULD NOT BE REIMBURSED. THE CUSTOMER SERVICE REPS BOTH TIMES I CALLED WERE OF LITTLE OR NO HELP AT ALL AND SEEMED GENUINELY UNCONCERNED THAT MY VEHICLE CUT OFF WHILE I WAS DRIVING!!! MY CALL TO THE DEALERSHIP WAS THE SAME. I HAVE HAD ALL MAINTENANCE FOR MY VEHICLE PERFORMED AT THE DODGE DEALERSHIP FROM OIL CHANGES TO TIRE REPLACEMENT. I'VE BEEN A LOYAL CUSTOMER & EVEN DONE REFERRALS FOR THE DEALERSHIP. THIS IS BY FAR THE WORST EXPERIENCE I'VE HAD WITH ANY CAR COMPANY AND I AM SO DISAPPOINTED. I WILL NEVER PURCHASE ANYTHING ELSE FROM THE CHRYSLER BRAND. I NOTICED THE RECALL EVEN INCLUDES THE CARS THEY ARE CURRENTLY SELLING ON THE LOTS (2014 MODELS) SO PLEASE BEWARE AND WARN ANYONE YOU KNOW TO STAY AWAY FROM CHRYSLER & ITS PRODUCTS. THEY DON'T CARE ABOUT YOU OR YOUR SAFETY. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2011 DODGE CHALLENGER - I WAS DRIVING AND THEN ALL THESE DIFFRENT LIGHTS STARTED TO FLAH ABS, ESP, AND BRAKE ASSIST. THEN THE EMERGENCY BRAKE AND SEAT BELT LIGHTS STARTED FLASHING. MY LOCKED UP I WASNT EVEN ABALE TO TURN THE WHEEL!! THEN THE CAR JUST SHUT DONE, I HAD THE CAR TOWED TO MY HOUSE .(MORE MONEY SPENT) THIS WAS TWO DAYS AGO, THE SAME THING HAPPEND 03/2013 I HAD THE ALTERNATOR FIXED $800.00 THIS SHOULD NOT GO OUT AFTER 1 YEAR IN A 2011! THIS HAS TO BE A DEFFECT! I WILL NEVER PURCHASE ANOTHER DODGE! I SHOULD NOT HAVE TO REPAY TO GET THIS ALTERNATOR FIXED AGAIN THIS WILL BE THE 3RD ALTERNATOR IN 3 YEARS.. VERY UNHAPPY WITH DODGE> SO THEN I TOWED MY CARE 25MILES TO THE DEALER SHIP( $160.00) TO ADVISED ME ITS MY ALTERNATOR AND MY WARRANTY EXPIRED 03/2014 VERY UPSET AT THIS POINT AND $200 TO TELL WHAT I ALREADY NEW!!! I CALLED DODGE CUSTOMER SERVICE WAS NOT OFFER ANY ASSISTANT'S WITH PAYING FOR THIS I WAS ADVISED TO WAIT FOR A RECALL! WHAT THE HELL VERY POOR CUSTOMER SERVICE!! I WILL NOW WRITE TO THERE CORPORATE OFFICE AT CHRYSLER GROUP CUSTOMER CARE PO. BOX 21-8004 AUBURN MICHIGAN 48321-8004! THIS TYPE OF BUSINESS PRACTICE IS UNACCEPTABLE. *TR

2011 DODGE CHALLENGER - DRIVING AT 40MPH AND ABS, ESP, AND BRAKE ASSIST LIGHTS WERE ILLUMINATED. THEN THE EMERGENCY BRAKE AND SEAT BELT LIGHTS STARTED FLASHING. THE ENTIRE INSTRUMENT PANEL STARTED FLICKERING THEN EVERYTHING BLACKED OUT AND THE CAR LOST POWER; HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE I PURCHASED THE CAR. DIAGNOSTICS SHOWED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED...AN $1,100 REPAIR JOB. AFTER-MARKET PARTS ARE NOT AVAILABLE FOR THIS MAKE/MODEL SO IT IS VERY EXPENSIVE! (LUCKILY THE DEALERSHIP WAS WILLING TO WORK WITH ME AND OFFERED A "GOODWILL WARRANTY.") ULTIMATELY, IT'S A REPAIR THAT SHOULDN'T BE NEEDED ON A CAR THAT'S 3 YEARS OLD WITH LESS THAN 50K MILES. THIS IS DEFINITELY A DEFECT THAT NEEDS TO BE ADDRESSED BY CHRYSLER; THIS MALFUNCTION PUTS DRIVERS IN SERIOUS DANGER. *TR

OVER THE PAST YEAR, I HAVE HAD MAJOR POWER/BATTERY ISSUES WITH MY CAR NOT STARTING AFTER SITTING OVER NIGHT. THE FIRST TIME, I WAS TOLD BY THE DEALERSHIP THAT IT WAS MY 2 YEAR OLD ALTERNATOR WHICH COST ME NEARLY $700 TO REPLACE. LESS THAN 4 MONTHS LATER, MYSTERIOUSLY MY BATTERY ALSO HAD TO BE REPLACED, WHICH WAS ANOTHER $300 PLUS. A FEW WEEKS AGO, WHILE I WAS DRIVING, MY WINDOW STARTING GOING UP AND DOWN INTERMITTENTLY. I MENTIONED THIS TO MY SON, WHO HAD THE CAR WITH HIM DURING THE TIME OF ALL THE ISSUES, HE STATED THAT HE TOLD THE DEALERSHIP ABOUT IT, AND THEY SAID IT WAS THE "SMART WINDOW" AND OFFERED TO REPAIR IT FOR SOME CRAZY AMOUNT OF MONEY. BUT NEVER DID THEY ALLUDE TO THE FACT THAT THE SMART WINDOW WAS THE CAUSE TO MY ALTERNATOR AND BATTERY FAILURE. MY NEW BATTERY WILL NO LONGER HOLD A CHARGE, AND I AM HAVING TO EITHER DISCONNECT IT EVERY NIGHT, OR JUMP START IT EVERY MORNING. WHEN I CALLED CHRYSLER ABOUT THIS ISSUE, AFTER LEARNING THAT THERE ARE MANY CHRYSLER VEHICLES THAT HAVE BEEN RECALLED FOR THIS ISSUE, I WAS TOLD THAT MINE IS NOT ON THE LIST, BUT THAT I COULD TAKE IT TO A DEALERSHIP SPEND MORE MONEY ON DIAGNOSTICS AND THEY COULD REPAIR IT FOR ME! I AM A SINGLE MOM WHO GOT STUCK WITH THIS CAR IN A DIVORCE. I SHOULD NOT HAVE TO DEAL WITH ALL OF THESE EXPENSIVE ISSUES WITH SUCH A YOUNG CAR.THIS IS POOR BUSINESS BY CHRYSLER, AND I WILL SURELY NOT BUY FROM THEM AGAIN! *TR

I WAS DRIVING MY 2011 DODGE CHALLENGER AND THE ANTI SKID LIGHTS AND ABS LIGHTS CAME ON AND I SMELLED SMOKE INSIDE THE CAR.THE CAR ALMOST QUIT RUNNING AND WINDOWS WOULD NOT ROLL UP,I HAD NO CONTROL OF ANYTHING IN THE CAR.READ ONLINE THE ALTERNATOR IN THE CULPRIT MY CAR WHINES REALLY BAD AND ANY DAY IM ASSUMING IT WILL QUIT BECAUSE OF THIS PROBLEM.NOT COVERED ON ANY INSURANCE AND MOPAR WILL NOT DO ANYTHING ABOUT IT,HOW MANY COMPLAINTS OR DEATH DO THEY NEED TO HAVE A RECALL?CHRYSLER CORP SHOULD BE ASHAMED OF THEMSELVES LETTING THIS GO ON LIKE IT HAS.UNHAPPY WITH MY PURCHASE. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE FAILURE PROGRESSED TO THE POINT THAT THE VEHICLE WOULD NOT RESTART. SMOKE APPEARED NEAR THE FRONT END AND THE BATTERY HAD AN ELECTRICAL SHORT ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE ALTERNATOR ASSEMBLY AND THE BATTERY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO SUPPLY THE PART TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SENT TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.