NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Dodge Charger. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Door panel is peeling off. It’s look like poor manufacturing quality.
RADIO SCREEN CONTAINS A BIG BUBBLE THAT DISABLES TOUCH AND ACCESS TO FEATURES SUCH AS MAPS, PHONES SYSTEM AND ENGINE CONTROL. THIS CAUSES THE RADIO TO CRASH AND MAKE EXTREME LOUD SOUNDS THAT YOU'RE UNABLE TO CONTROL UNLESS YOU POWER OFF THE ENGINE. WHEN TURNING THE ENGINE BACK ON THE ISSUE CONTINUES TO EXIST. THIS CAN HAPPEN AT ANY TIME WHILE DRIVING OR WHILE STARTING UP THE VEHICULE. MY RADIO HAVE MADE 2 UNWANTED CALLS TO 911 DUE TO THE SCREEN OF THE RADIO CHANGING STATIONS AND SELECTING OPTIONS ON IT'S OWN. DODGE KNOWS THIS ISSUE EXIST ON MULTIPLE YEARS AND MODELS OF THE DODGE CHARGER LINE UP AND IS NOT DOING ANYTHING TO HELP THEIR CUSTOMERS.
TOUCHSCREEN RADIO IS DELAMINATING. THE ENTIRE VEHICLE IS CONTROLLED BY THE RADIO. THE DELAMINATION CAUSES 'GHOST' TOUCHES ON THE RADIO. THIS CAUSES THE RADIO TO MAKE PHONE CALLS, TURN ON/OFF EQUIPMENT, BLARE MUSIC...ETC. IT'S EXTREMELY DISTRACTING TO THE DRIVER. AND YOU CANNOT TURN IT OFF. YOU ARE STUCK WITH THIS MALFUNCTION. THIS HAPPENS AT ANYTIME THE VEHICLE IS RUNNING. WHEN PARKED OR IN GEAR.
The contact owns a 2017 Dodge Charger. The contact stated that the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on all four doors. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 35,000.
RADIO TOUCH SCREEN SYSTEM PRESSES/SELECTS ALL TYPES OF BUTTONS BY ITSELF. CHANGES SCREEN SETUPS ETC.
ENGINE STARTED RUNNING ROUGH, THEY DISAGNOSE THIS AS A FAILED CYLINDER HEAD.
I HAVE A 2017 DODGE CHARGER THAT HAS AN ISSUE WITH THE RADIO BECOMING DELAMINATED FROM THE INSIDE OF THE SCREEN. THIS IS A SAFETY HAZARD AS IT TURNS ON AND OFF, CALLS PEOPLE FROM MY PHONE, AND WILL NOT LET ME TURN THE RADIO OFF WHEN IT HAPPENS. I HAVE BEEN DRIVING AND THIS HAPPENS AND IT'S A MAJOR DISTRACTION WHEN YOUR CAR KEEPS DIALING 911 AND WILL NOT LET YOU TURN IT OFF. I CAN'T STRESS ENOUGH HOW UNSAFE THIS IS. IT GOES AGAINST ALL WARNINGS THAT DISPLAY ON RADIO WHEN POWERED ON.
THE UCONNECT 8.4 INCH SCREEN USED IN A WIDE VARIETY OF DODGE VEHICLES IS HAVING WIDESPREAD PROBLEMS WITH DELAMINATION. MY VEHICLE HAS RECENTLY SEEN BEHAVIOR MOVE FROM COSMETIC TO DANGEROUS FUNCTIONAL BEHAVIOR CHANGES. THE DELAMINATION EVENTUALLY WILL CAUSE "GHOST" OR "PHANTOM" TOUCHES ON THE SCREEN THAT OCCUR WITHOUT ANY ACTUAL USER INPUT. THIS SCREEN CAN ADJUST DRIVE MODES AND SETTINGS THAT IMPACT VEHICLE HANDLING AND POWER DELIVERY. AT WORST, THE CHANGE IN VEHICLE SETTINGS VIA GHOST TOUCHES ON THIS SCREEN COULD CAUSE UNEXPECTED CHANGES IN HANDLING DYNAMICS AND POWER DELIVERY WHICH MAY RESULT IN AN ACCIDENT AT SPEED. THIS SCREEN IS ALSO RESPONSIBLE FOR CONTROL OF RADIO AND CLIMATE, WHICH IS LIKELY TO CAUSE DISTRACTED DRIVING AS THE DRIVER ATTEMPTS TO NEGATE OR RECTIFY THE FREQUENT CHANGES BEING MADE WITHOUT THEIR INPUT. THE DEGRADATION OF THE SCREEN SEEMS TO BE A ADHESIVE MATERIAL DEFECT WHICH COULD DRIP ONTO FURTHER ELECTRONIC COMPONENTS BEHIND THE DASH, CAUSING A SHORT OR FURTHER MISBEHAVIOR OF IMPORTANT ELECTRICAL SYSTEMS.
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL AROUND THE VEHICLE. THE CONTACT STATED THAT WHEN HE WALK AROUND THE VEHICLE HE NOTICED THAT FUEL WAS POURING OUT FROM THE PASSENGER REAR WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO CHRYSLER DODGE JEEP RAM MARGATE (2250 FL-7, MARGATE, FL 33063) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,214.
THE INTERIOR DOOR PANELS ON ALL FOUR DOORS ARE LIFTING OFF AND PEELING AWAY FROM THE DOORS. THE PANELS ARE PEELING MORE AND MORE EVERY WEEK. EVENTUALLY, IT LOOKS AS THOUGH THE PANELS WILL COMPLETELY COME OFF AND EXPOSE THE INNER DOORS.
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING DURING NIGHT TIME AND ATTEMPTING TO USE THE DEFROSTER, ONLY COLD AIR CAME FROM THE SYSTEM CAUSING THE FRONT WINDSHIELD TO BECOME FOGGY. THE CONTACT WAS UNABLE TO SEE THE ROADWAY CLEARLY. THE CONTACT ALSO STATED AFTER USING THE REAR BACKUP CAMERA, THE SYSTEM HAD A GLITCH CAUSING THE IMAGE TO FREEZE AND REMAIN ON THE SCREEN. THE CONTACT CALLED HARTSVILLE CHRYSLER DODGE JEEP RAM (900 E BOBO NEWSOM HWY, HARTSVILLE, SC 29550, (843) 309-9892) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
THE RADIO CONTINUES TO BEEP & CHANGE STATIONS WHILE NOBODY IS TOUCHING ANYTHING. THE HEATED SEAT TURNS ITSELF OFF & THE PASSENGER SIDE TEMPERATURE RANDOMLY CHANGES ITSELF WHILE NO ONE HAS TOUCHED ANYTHING ALL WHILE DRIVING DOWN THE ROAD. IT OCCURS ON CITY STREETS AND AT HIGHWAY SPEEDS ALSO.
THE UCONNECT 8.4INCH NAV TOUCHSCREEN HAS A GIANT BUBBLE ACROSS THE TOP THAT IS STILL EXPANDING IN SIZE. WITH THE VEHICLE RUNNING, THE TOUCHSCREEN ACTS ON ITS OWN WITHOUT OPERATOR INTERFACE, TOUCHING VARIOUS PORTIONS OF THE SCREEN AT RANDOM, DEPENDING ON THE STATUS OF THE BUBBLE. WHILE ON THE MEDIA PAGE, THE SYSTEM WILL ANNOYINGLY SWAP BETWEEN BLUETOOTH, USB, AUXILLARY SOURCES, WHILE ON THE CLIMATE SCREEN, IT WILL SWAP BETWEEN THE DIFFERENT MODES OF CIRCULATION OF AIR IN THE VEHICLE. THE SAFETY CONCERN IS IT WILL TRY TO DIAL EMERGENCY SERVICES, OR TRY TO START LAUNCH CONTROL OF THE VEHICLE. I WAS LUCKY IN THAT I DON'T HAVE THE SOS SYSTEM ENABLED, AND I WAS STATIONARY WHEN LAUNCH CONTROL WAS TURNED ON BY THE TOUCHSCREEN, BUT I AM CONCERNED FOR OTHERS WHILE THE VEHICLE MAY BE IN MOTION. I HAVE DONE SOME RESEARCH AND THIS ISSUE APPEARS TO BE WIDESPREAD ACROSS DODGE CHARGER'S AND CHALLENGER'S.
ENGINE TIMING IS OFF.MECHANIC STATED THAT THE ENGINE WASN'T PUT TOGETHER RIGHT.
THE UCONNECT TOUCHSCREEN RADIO HAS BEEN REPORTED ONLINE BUBBLING AND MESSING UP A COMMON ISSUE IN DODGE AND I AM BEING TOLD THIS IS MY PROBLEM TO FIX WHEN THIS IS A KNOWN ISSUE I DON'T AGREE THIS NEEDS TO BE TAKEN CARE OF.
My car is a 2017 Dodge Charger...Passenger side door panel is warp baddly...Driver minimal...notice it beginning June 2020...Warranty expire before it develop.
ALL FOUR DOOR PANELS ON MY 2017 DODGE CHARGER ARE LIFTED FROM THE DOOR. THIS BEGAN TO OCCUR APPROXIMATELY 2 MONTHS AGO. I BELIEVE THAT THIS ISSUE HAPPENED WHEN THE CAR IS PARKED OUTSIDE.
I'VE BEEN EXPERIENCING ELECTRICAL PROBLEMS WITH MY SCREEN. IT'S AFFECTING THE USE OF MY RADIO, HEAT, DEFROST (WHICH I NEED FOR VISIBILITY). THE DOOR PANELING IS ALSO PULLING AWAY FROM THE DOOR FRAMES.
THE DRIVER AND PASSENGER INTERIOR DOOR PANELS ARE WARPING NEAR THE WINDOW SEAL. THE INTERIOR OF THE DOOR ASSEMBLY IS EXPOSED WHICH WILL LIKELY CAUSE ADDITIONAL PROBLEMS. A SIMPLE SEARCH ON THE INTERNET REVEALS THAT THIS IS A VERY COMMON PROBLEM.
FRONT PASSENGER DOOR PANEL LIFTING. YOU CAN SEE THE WHITE BODY DOOR FRAME FROM THE OUTSIDE OF THE WINDOW.
MY SCREEN GOES OFF AND ON AT DIFFERENT TIMES WHILE DRIVING AND MY AIRBAG LIGHT KEEPS COMING ON.
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
DOOR PANEL IS PEELING OFF. *TR
INTERIOR PASSENGER DOOR SEPARATING DOOR PANEL. SHOWING THE LOCKING MECHANISM AND INSIDE DOOR PARTS. 2017 CHARGER. CAR IS ONLY 3 YEARS OLD. HAVE READ MANY PEOPLE HAVE THE SAME PROBLEM. DOOR PANEL SEPARATES WHERE IT MEETS THE GLASS WINDOW.$1000 TO FIX ACCORDING TO DODGE . REALLY ?? VEHICLE WAS PARKED. *TR
TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR PANEL WAS DETACHED FROM THE DOOR FRAME. THE CONTACT ALSO STATED THAT THE HOME SCREEN WAS DEFECTIVE AND THAT AN AIR BUBBLE HAD FORMED ON THE TOP OF THE SCREEN. THE CONTACT TOOK THE VEHICLE TO WAYNESBORO CHRYSLER DODGE JEEP RAM (480 HIGHWAY 25 NORTH, WAYNESBORO, GA 30830) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 38,000.
I PURCHASED MY CAR BRAND NEW IN 2017, A MONTH AGO I NOTICED WHAT LOOKED LIKE A WATERMARK IN THE SCREEN OF MY RADIO, IT IS STRETCHING ACROSS THE SCREEN. I USE THIS TO MAKE PHONE CALLS SINCE WE ARE NO LONGER ALLOWED TO USE OUR CELL PHONES. WHEN I CALLED THE DEALER THEY SAID THAT THE 2017 DODGE CHARGER HAS BEEN HAVING THIS ISSUE AND THAT IT SHOULD BE COVERED UNDER WARRANTY AND SINCE THEY ARE AWARE OF THE DEFECT THEY SHOULD FIX IT AT NO CHARGE. THEY CAN'T JUST REPLACE THE SCREEN THEY HAVE TO REPLACE THE WHOLE RADIO AND IT IS ALMOST 2,000$. WHEN I CALLED THE DODGE REPAIR SHOP WHERE I LIVE THEY SAID THEY WOULD REACH OUT TO DODGE SINCE THIS HAS BEEN A MAJOR ISSUE WITH THIS VEHICLE AND SEE IF THEY WOULD FIX IT. MY VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE DOOR PANELS WERE SEPARATED AT THE TOP OF THE DOOR FRAME. THE CONTACT CALLED FIELDS CHRYSLER JEEP DODGE SANFORD (750 TOWNE CENTER BLVD, SANFORD, FL 32771, (407) 878-7710) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000.
EVAP HAS SYSTEM HAS A SMALL LEAK. MY GAS IS LEAKING FROM THE OPPOSITE SIDE OF THE GAS TANK .THE CHECK ENGINE LIGHT JUST CAME ON. THE GAS LEAKED 2 WEEKS AGO AND NOW THE CHECK ENGINE LIGHT IS ON AND I KEEP SMELLING GAS .THE CAR WAS STATIONARY.*DT*JB
ENGINE IS SHAKING EVEN AFTER REPAIRS WERE DONE.
The driver side door panel is warped, which I'm afraid will cause the air bag to malfunction. The interior has also warped around the the shifter panel and around the sides.
That the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on the drive and passenger front door at this time. I have had this car for 5 years and it started the 2nd year that I have owned it. It is getting worse.
I WAS ABOUT TWO CAR LENGTHS BEHIND AN 18 WHEELER ON HWY 231 SOUTH BOUND IN MONTGOMERY, ALABAMA. I WENT TO GET OVER TO THE LEFT TO PASS, WHEN MY VEHICLE STARTED TO HYDROPLANE AND SWAY SIDE TO SIDE. MY FRONT RIGHT SIDE OF MY VEHICLE IMPACTED THE BACK RIGHT CORNER OF THE 18 WHEELER. MY VEHICLE THEN FLIPPED ON ITS SIDE, THEN UPSIDE DOWN. MY SIDE AIRBAGS DID DEPLOY, BUT MY STEERING WHEEL NOR FRONT PASSENGER AIRBAG DEPLOYED. THE 18 WHEELER DID NOT STOP, MAYBE IT DID NOT FEEL THE IMPACT. IT WAS A WET AND STORMY MORNING ON 2/24/20, @ APPROXIMATELY 5:25-5:27 A.M.. THE REASON THAT I DID NOT PASS THE 18 WHEELER EARLIER WAS DUE TO STANDING WATER IN THE LEFT LANE. I WAS TAKEN TO BAPTIST SOUTH MEDICAL VENTER BY MY MOTHER IN LAW, IN WHICH I HAD A CT DONE ON MY NECK, AND AN X-RAY ON MY LEFT SHOULDER. I ALSO MADE AN APPOINTMENT FOR WEDNESDAY 2/26/20 FOR PAIN AND SPASMS. MY COMPLAINT IS THAT THE VEHICLE'S IMPACT WAS IN THE FRONT, AND THE AIRBAGS DID NOT DEPLOY IN THE FRONT. I WOULD LIKE THERE TO BE AN INVESTIGATION AS TO WHETHER THEY SHOULD'VE DEPLOYED, AND IF WHY DIDN'T THEY IN SUCH AN SEVERE ACCIDENT.*DT *TR*DT*JB
DOOR PANELS LIFTING ALONG WINDOWS
MY PASSAGE SIDE DOOR PANEL IS PEELING ON MY 2017 DODGE CHARGER. 11
DRIVING VEHICLE ON A CHICAGO STREET 40 DEGREES OUT, AND MOONROOF SPONTANEOUSLY SHATTERED AND EXPLODES. REALLY SHOULD BE A RECALL ON THIS CALLED CHRYSLER AND THEY WANT TO ACCEPT RESPONSIBILITY.
PASSENGER SIDE FRONT DOOR PANEL SEPARATING AND EXPOSING THE DOOR LOCK MECHANISM AND OTHER PARTS OF THE DOOR MECHANISM. IT WAS SITTING IN A PARKING LOT WHEN IT SEPARATED.
2017 DODGE CHARGER. THE TRANSMISSION TAKES TOO LONG COMING OUT OF SECOND GEAR. THE VEHICLE JERKS AND HESITATES VIOLENTLY. ALSO, THE VEHICLE HESITATES WITHOUT WARNING HAPPENS WHEN THERE IS TRAFFIC. WHEN COMING TO A STOP AND NEEDING ACCELERATE IT WILL NOT GO AND THE GEARS WILL GET STUCK.
I HAVE A DODGE CHARGER WITH A 5.7 ENGINE AND AFTER IT SETS FOR A FEW DAYS AND THEN I START IT THE ENGINE PECKS FOR A COUPLE OF MINUTES THEN STOPS IT STARTED DOING THIS AROUND 19,000 MILES AND HAS BEEN GETTING WORSE, IT NOW HAS 22,000 MILES ON IT!
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT WHILE IN THE VEHICLE, THE FRONT PASSENGER'S AND FRONT DRIVER'S DOOR PANEL DETACHED FROM THE DOOR FRAME. THE VEHICLE WAS TAKEN TO THE DEALER VICTORVILLE MOTORS (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WHERE BOTH THE DRIVER'S AND PASSENGER'S DOOR PANELS WERE INSPECTED AND IT WAS CONFIRMED THAT THE DOOR PANELS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
The radio/head unit is pressing buttons all by itself. Will call 911, change settings, delete saved information, set random naviGation to the gps, changes a/c and heat settings, turns on different accessories without ever touching the screen. This is very dangerous.
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT NOTICED THE DASHBOARD AND REAR PASSENGER DOOR PANEL WERE RAISED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER DODGE RAM AVONDALE (10101 W PAPAGO FWY, AVONDALE, AZ 85323) WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE FRONT AND REAR PASSENGER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE ON THE DASHBOARD RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
FRONT PASSENGER DOOR INTERIOR COVERING IS SEPARATING FROM DOOR FRAME. NO GLUE RESIDUE APPARENT ON SUBFRAME OF DOOR. DEALER INFORMS PARTS ARE UNAVAILABLE UNTIL POSSIBLY MARCH 2020. PROBLEM REPORTED JULY 2019.
I DISCOVERED A BREAK IN ONE OF THE PLASTIC ' WHEEL SKINS' ON MY CAR. I INQUIRED ABOUT REPLACING THE WHEEL SKIN AND DISCOVERED I CAN'T REPLACE IT AND INSTEAD I WOULD NEED TO BY A NEW RIM INSTEAD. THERE IS NOTHING WRONG WITH MY RIM SO NO NEED TO REPLACE IT. MY COMPLAINT IS WE ARE MADE TO BUY NEW RIMS WHEN THESE PLASTIC WHEEL SKINS BREAK DOWN EVEN THOUGH OUR RIMS ARE I PERFECTLY GOOD CONDITION.
interior door panel is separating from the door its self where the door and the panel meets at the top where the window is. This was first noticed on the front passenger door about 3 years ago and is now on all of the doors to some extent. This is causing an opening and gap where fingers could get caught or foreign objects could enter the interior of the door causing possible failure or malfunction of either or both of the doors or windows. This was addressed with the dealer who tried to say it was temperature related (as this is in the south west) and not covered under the extended warranty however, I have seen many posts from all over the country where several years and makes of dodge vehicles have similar issues.
The contact owns a 2017 Dodge Charger. The contact stated while driving 45 MPH, the vehicle independently accelerated at a high speed. The contact shifted into neutral(N) to slow the forward momentum of the vehicle. The vehicle decelerated, stopped, and was towed to the dealer however, no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but provided no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 50,000.
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
SEEMS HEAT ELEMENT CREATED A BURN AND REAR WINDSHIELD SHATTERED. THE CAR HAD BEEN PARKED IN GARAGE FOR OVER 8 HOURS WHEN WE HEARD A POP LIKE A GUN THE WINDOW CRACKED FOR SOME TIME AND YOU HEARD GLASS CHATTERING CAR WAS NEVER ENTERED OR STARTED AFTER BEING PULLED IN FROM WORK THAT DAY.