2019 Dodge Charger Air Bags & Restraints Problems

Here in AZ we had some strong monsoon storms and during one last week, my car was shaken from the winds and rains so bad that my driver side curtain airbag was visible. It did not fully deploy but the bag was exposed. There is a current recall on these bags but since this happened before the recall fix(at the shop now getting replaced) should insurance have been contacted before hand since this was weather that caused the partial deployment? How safe are the replacements?

I brought my vehicle in for a recall to replace the airbags and headliner. When I received my car back from the dealership (Union City Chrysler Dodge Jeep Ram), the vehicle was returned with a broken windshield, water intrusion leading to mold, corroded and missing components, and now both rear doors do not function properly. These issues are safety concerns and were not present before the service. This dealership severely compromised the safety and usability of my car during a recall repair. I believe this warrants investigation and potential oversight from NHTSA, especially as this stemmed from a recall they were authorized to repair.

Had an airbag recall and dealer tried to fix it and now airbag light is on. This is a safety issue to drive car like this

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We purchased our vehicle from Big Star Chrysler Jeep Dodge Ram, located at 15711 Gulf Fwy, Webster, TX 77598. We drove 3 hours to buy this car, and at no point did the salesperson disclose the open Takata side airbag recall during the sale process. After the sale, we met with the finance director, Chris Schnooberger, who handled our payment and paperwork. He also failed to inform us of the airbag recall or the serious safety risks it posed. Our conversation in his office was recorded on their in-house camera system, per dealership policy. Once we returned home, we discovered the airbag recall through the NHTSA website and were shocked to learn how dangerous it was. We were terrified to even drive the car knowing a faulty inflator could potentially send metal fragments into the cabin. We had the airbags replaced at a Dodge dealership in Austin on or around April 29. We purchased the vehicle on [XXX]. I still have the pictures of the Carfax detailing the recall. When we called Chris to express our concern, he downplayed the situation, claiming the recall was not serious and didn’t need to be fixed. His tone and evasive answers felt dismissive and dishonest. My family and I feel cheated and manipulated. There was no transparency at the point of sale, and we believe this is a serious violation of consumer safety disclosure standards. We respectfully request that NHTSA investigate this dealership’s handling of recalls and safety notices to protect future buyers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was concerned because while driving the air bag warning light had momentarily illuminated. Additionally, the door panels where the side curtain air bags were housed had become separated and unsecured. The vehicle was not repaired. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Putnam Chrysler Dodge Jeep Ram (157 Providence Pike, Putnam, CT 06260) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bag) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Dodge sent out a recall letter 6 months ago. I have take my vehicle to the dealer for repair. They did not have an available part. I have been consistently reaching out to Dodge and they have no answer on when the part will be available. They are no longer responding to my inquiries regarding the replacement of this faulty part.

The side curtain airbags have a risk of rupture due to a manufacturing defect, sending metal fragments into the cabin. We are not able to drive this with our children without risk of injury. The vehicle wad inspected at a Dodge dealership May 2024 and they did not have the new part to replace the defective part. I received a recall letter from Dodge.

There has been an open recall for my car since the first quarter of last year for the side curtain airbags. I have written to Dodge a number of times as well as contacted my dealer. Dodge has not responded to my emails in regards to getting this repaired. It seems as though that it's getting swept under the carpet and nothing's being done about it. The way the recall notice I received said that possible death could happen in as a result of the side curtain airbags suddenly deflating and shrapnel going into the car. That doesn't give me too much confidence in my car and I feel in light of that wording I should get some sort of response from Dodge.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA Recall Number 24V-198 has been active since March 14, 2024, and in nearly a year the manufacturer still has yet to make a repair available. I spoke with the manufacturer today and the representative could tell me nothing beyond what NHTSA lists in its own website tracking the recall. Per the manufacturer there is no part available. There is no estimate for when the repair will become available. This vehicle is a police patrol car and I expect better manufacturer support for our peace officers.

I have been waiting 3 months for the dealer to contact me with repair parts for my car for this air bag recall.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,989. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.