2023 Dodge Charger Brakes Problems

"Between 12,000 and 13,000 miles, the parking brake pedal on my 2023 Dodge Charger began dropping to the floor with no physical resistance. It would fail to engage unless I rocked the vehicle back and forth. During an inspection at 14,000 miles, the dealership discovered the parking brake shoes had completely ground down to bare metal. During this entire period, the vehicle’s active audible safety chime completely failed to warn me of any brake drag while driving. While my specific VIN is not currently included in the manifest, this vehicle make and model has an active Federal Safety Recall (NHTSA Campaign 24V112000) for improperly adjusted parking brakes from the factory. My vehicle is exhibiting the exact mechanical failure described in that recall—an improperly adjusted, overly tight parking brake causing the internal mechanism to stick and drag continuously against the rotor. The manufacturer (Stellantis) and the local dealership (Cutter Dodge) are refusing to inspect the mechanical levers or honor the warranty, falsely claiming it is driver wear-and-tear, despite the active safety sensor failure and my vehicle's identical symptoms to the known federal defect."

The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed and attempting to slow down, the brake pedal was slightly depressed and there was an abnormal vibration in the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake pads and rotors on the driver’s and passenger’s side front wheels. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 21,000.