There are 50 owner-reported air bags & restraints complaints for the 2004 Dodge Durangoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Airbag warning dash light comes on intermittently. The Takata airbag recall has been corrected, but the light still comes on. This warning light first appeared on, or about 6 months ago. I have not taken this vehicle back for dealer to re-inspect the issue. The obvious concern here, is whether or not the airbag will fail, when needed, or the airbag might deploy inadvertently.
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS GOING DOWN A GRAVEL ROAD AND THE BRAKES MALFUNCTIONED. AS A RESULT, THE CONTACT'S VEHICLE DID NOT STOP AND T-BONED THE OTHER VEHICLE. THE ENTIRE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE VEHICLE WAS TOTALED AND THE FRAME WAS FRACTURED IN HALF. THE DRIVER OF THE VEHICLE SUSTAINED WHIPLASH AND INJURIES TO THE NECK AND BACK. ONE PASSENGER WAS TRANSPORTED BY TO THE HOSPITAL VIA AMBULANCE AND ANOTHER PASSENGER WAS DRIVEN TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. TRI LAKES FORD (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) ACKNOWLEDGED THE AIR BAGS BEING REPLACED ON OCTOBER 22, 2019, BUT DENIED ANY RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING. THE CONTACT CALLED AN ATTORNEY WHO ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 250,000. *DT *TR *DT*JB
THERE WAS A RECALL ON MY DRIVER AND PASSENGER AIRBAGS. I TOOK IT TO SALSBURY'S DODGE CITY DEALERSHIP IN BATON ROUGE, LA ON SEPTEMBER 23, 2017. MY DRIVER AIRBAG LIGHT IS ON AGAIN. WHAT SHOULD I DO.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222) AND THEY CLAIMED TO HAVE REPAIRED THE VEHICLE; HOWEVER, THE AIR BAG INDICATOR ILLUMINATED AFTERWARDS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHO STATED THAT THERE WAS NO FAILURE WITH THE AIR BAGS. ON ONE OCCASION, WHILE DRIVING, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE DEPLOYMENT INJURED THE CONTACT'S LEFT EAR, WHICH REQUIRED HOSPITALIZATION. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO A FRIEND'S HOUSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000.
TAKATA RECALL I WAS DRIVING AROUND ALL DAY AND EVERYTHING WAS FINE, AFTER I STOPPED AT A SHOP AND RETURNED TO MY VEHICLE MY AIRBAG LIGHT ON MY DASH CAME ON, I IMMEDIATELY LOOKED UP ANY ACTIVE RECALLS AND DISCOVERED THAT THERE WERE 2 ON MY VEHICLE ACCORDING TO THE VIN. UPON TAKING THE VEHICLE INTO THE DEALERSHIP FOR THE RECALL REPAIR THE DEALERSHIP REPAIRED THE 2 RECALLS, HOWEVER THE AIRBAG LIGHT REMAINED ON. WHEN I ASKED THE DEALERSHIP ABOUT THIS THEY CLAIM IT IS A SEPARATE ISSUE AND WANTED TO CHARGE ME $150 JUST TO DIAGNOSE THE ISSUE. THEY RELEASED THE VEHICLE TO ME, STILL WITH THE AIRBAG LIGHT ON. WHEN CONFRONTED IN REGARDS TO THE LIGHT BEING ON THE DEALERSHIP HAD NO CONCERN ABOUT THE LIGHT UNLESS I PAID $$$. BEING A RECALL WITH THE AIRBAGS I WOULD THINK THAT THE LIGHT REMAINING ON AND REPAIRING WHAT HAS TRIGGERED THE LIGHT TO BE COVERED UNDER THIS REPAIR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (SCHUMACHER CHRYSLER DODGE JEEP RAM OF DELRAY), 2102 S FEDERAL HWY A, DELRAY, FL, 561-935-4210) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE EXPECTED DATE FOR PART AVAILABILITY WAS JULY 24, 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A POST CARD IN THE MAIL FOR AN UNKNOWN RECALL. THE CONTACT TOOK THE VEHICLE TO GRAVA CHRYSLER DODGE JEEP RAM SRT (29 MYSTIC AVE, MEDFORD, MA 02155, (781) 391-8950) TO HAVE THE VEHICLE REPAIRED. PRIOR TO THE RECALL REPAIR BEING PERFORMED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT AFTER THE REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 146,000.
TAKATA RECALL. I HAD THE PASSENGER SIDE AIRBAGS REPAIRED ON 3/2/18 AT GLENN THOMAS IN SIGNAL HILL, CA. ON THIS DAY AFTER I WAS INFORMED THE JOB FOR THE AIR BAG REPAIR WAS COMPLETED. I SIGNED THE PAPERS ,AND I DROVE OFF THE LOT. I IMMEDIATELY NOTICED THAT THE AIRBAG INDICATOR LIGHT WAS ON THE MY DASH. I WAS ONLY 10 MINUTES AWAY, SO I IMMEDIATELY CALLED THE SERVICE ADVISOR AND LEFT A VOICE MESSAGE. BUT I WENT AHEAD AND DROVE BACK TO THE DEALERSHIP SO THEY COULD SEE THAT THE LIGHT WAS ON. I BROUGHT THE CAR BACK IN AND THE SERVICE ADVISOR PUT THE DIAGNOSTICS TOOL ON THE CAR AND IT GAVE HIM A PRINTOUT OF POSSIBLE ISSUES. HE THEN HAD A TECHNICIAN LOOK AT THE CAR. I WAITED IN THE CUSTOMER WAITING ROOM. WITHIN 30 MINUTES, THE ADVISOR CAME INTO THE WAITING AREA AND TOLD ME IT WAS THE SEAT TRACKING SENSOR ? (I MAY HAVE THE CORRECT WORDING INCORECCT) . I WAS THEN QUOTED A REPAIR PRICE OF $270 FOR ONE SEAT (DRIVER'S SIDE). I WAS TOLD THEY ONLY HAVE 1 PART IN STOCK AT THE TIME AND THAT IT WOULD BE 3 HOURS TO REPAIR. I DID NOT HAVE THE TIME TO WAIT FOR THIS REPAIR NOR DID I HAVE THE $270 FOR THE REPAIR. I THEN ASKED CAN THE CAR BE DRIVEN WITH THE AIRBAG INDICATOR LIGHT ON, AND I WAS TOLD YES, BUT THE AIRBAGS MAY NOT WORK PROPERLY IF INVOLVED IN A ACCIDENT (CRASH). MY QUESTION... IS IF THIS SEAT TRACKING SENSOR IS IMPORTANT TO THE FUNCTIONALITY OF THE AIR BAGS WHY IS THIS NOT COVERED UNDER THE TAKATA AIRBAG RECALL. AND WHY IS IT NOT FREE TO THE CUSTOMER. I SHOULD NOT HAVE TO PAY FOR THIS REPAIR IF THERE IS A OPEN ACTIVE RECALL AND THIS REPAIR FOR THE SEAT TRACKING IS DIRECTLY RELATED TO THE AIRBAGS. I WOULD APPRECIATE IT IF THIS CAN BE LOOKED INTO FURTHER. TAKATA AIRBAG REPAIR PERFORMED BY: GLENN THOMAS DODGE CHRYSLER JEEP 2100 EAST SPRING ST SIGNAL HILL, CA 90755 562-426-5111 SERVICE ADVISOR: KOREY WONG REPAIRED: 3/2/2018
2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES WITH VEHICLE. *LD THE CONSUMER STATED HAD A RECALL FOR AIRBAGS AND THE INSTRUMENT CLUSTER. THE CONSUMER STATED BATTERY DISCHARGED IN A VERY SHORT PERIOD OF TIME AFTER THE IGNITION SWITCH WAS MOVED TO THE OF POSITION. THE CONSUMER STATED IT WAS OVER 2 YEARS AND THE RECALL REPAIRS STILL HAD NOT BEEN COMPLETED. *JS
CALLED DEALER ON 10 OR 12 TIMES IN ZIP CODE 30067 OVER PASS 2 YEARS TO TAKE CARE OF RECALL NEVER HAD PARTS, ALWAYS ASKED ME TO CALL BACK ASK ME TO PAY FOR AIRBAG RECALL THEN APPLY FOR SOMEONE TO SENT ME MONEY BACK. ALL THE WRITTEN DOCS I HAVE RECEIVED FROM TK HOLDINGS INC IT CLEARLY STATES FREE REPAIR REPLAEMENT OF AIRBAG
AIR BAG LIGHTS ON
1. RECALL FAILED TO REPAIR AIR BAG FAILURE. CURRENTLY - AIRBAGS ARE NOT FUNCTIONAL (DASH WARNING LIGHT). 2. AT APPROXIMATELY 72,000 MILES - VEHICLE BEGAN TO SHOW SIGNS OF RUST THROUGH AT BOTH REAR QUARTER PANELS AND BOTH ROCKER PANELS. BY 85000 MILES - COMPLETE BODY RUST THROUGH FAILURE WAS IRREPARABLE - VEHICLE WAS MAINTAINED EXCEPTIONALLY CLEAN. 3. AT 100000 MILES - NOTED BY WAY OF MECHANIC THAT THE ENGINE WAS 'SLUDGED UP' TO THE POINT THAT THE VALVE TRAIN WAS STARVED OF LUBRICATION AND SUBSEQUENTLY - THE ENGINE HAS ENCOUNTERED WHAT APPEARS TO BE A TOTAL CATASTROPHIC FAILURE. VALVES, LASH ADJUSTER, PISTON ROD OR BEARINGS MAY ALL BE DESTROYED DIRECTLY DUE TO POOR DESIGN AND LOW QUALITY COMPONENTS FROM FCA. THERE ARE HUNDREDS (THOUSANDS) OF SIMILAR COMPLAINTS ACROSS MULTIPLE MEDIA REGARDING THIS 'FAMILIAR' DODGE ENGINE BREAKDOWN. FCA - OF COURSE - DENIES CULPABILITY CITING POOR USER MAINTENANCE. I HAVE RECORDS OF ALL OIL CHANGES FOR THE SUBJECT VEHICLE AT 3000 MILE INTERVALS CONSISTENTLY FROM THE DATE OF PURCHASE (5/2004), I SAY - 'FCA? TIME TO OWN UP TO THIS PROBLEM AND DO THE RIGHT THING.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE HYDROPLANED. THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES AND BRUISES TO THE BACK, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
TAKATA AIR BAG LIGHT'S APPEARED ON WHEN WE PURCHASE THE VEHICLE. WE SEARCHED THE MANUAL TO SEE IF THERE WAS A REASON WHY THE LIGHTS WOULD BE ON. MONTHS LATER WE RECEIVED IN THE MAIL A RECALL FOR THE INFLATOR AIR BAG ON DRIVER AND PASSENGER. I DROPPED VEHICLE OFF FOR SERVICE WERE I WAS REFERRED TO DODGE/JEEP/CHRYSLER AND WAS TOLD I WOULD RECEIVE VEHICLE BEFORE THE END OF DAY PICKED VEHICLE UP NEXT DAY. DROVE OF LOT THE LIGHT WAS OFF. FEW DAYS LATER THE LIGHT ON PASSENGER SIDE COMES ON AND OFF. I HAVE CONTACTED PLACE WERE I HAD AIRBAGS REPLACED AND HAVE NOT GOTTEN A CALL BACK TO TAKE IT BACK TO BE SERVICED. THE THE AIR BAG LIGHT COMES ON WHEN YOU HIT THE BRAKES AND DRIVING ALWAYS STAYS ON.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED WITHOUT APPLYING PRESSURE TO THE PEDAL. THE CONTACT ALSO STATED THAT THE RPM NEEDLE WOULD GO UP TO 3,000 RPMS AFTER STARTING THE ENGINE AND NO PRESSURE WAS APPLIED TO THE ACCELERATOR. THE DRIVER SIDE AIR BAG DEPLOYED AFTER SLAMMING THE DRIVER SIDE DOOR. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO STATED THAT THEY WOULD NOT BE ABLE TO FURTHER ASSIST. THE FAILURE MILEAGE WAS 274,000. UPDATED 05/09/17*LJ *CN
TAKATA RECALL. I CONTACTED THE CLOSES DEALER IN REGARD TO RECALL R25. THIS DEALER IS TWIN RIVERS CHRYSLER JEEP DODGE, 529 W COURT BEATRICE, NE 68310. I WAS TOLD THAT THEY COULD NOT GET TO THIS RECALL FOR 1 TO 1.5 YEARS. THIS DEALER IS APPROXIMATELY 30 MILES FROM ME. I CALLED A DEALER FURTHER AWAY, APPROXIMATELY 70 MILES. THEY TOLD ME I COULD SCHEDULE THE REPAIR FOR TOMORROW. I DID SCHEDULE THIS REPAIR FOR A WEEK AND HALF AWAY WITH THIS FURTHER DEALER. IT IS RIDICULOUS THAT THE CLOSE DEAL FOR SOME REASON CAN NOT DO THE REPAIR IN A REASONABLE AMOUNT OF TIME YET ONE OVER TWICE AS FAR AWAY CAN DO IT BASICALLY IMMEDIATELY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT THE AIR BAG WARNING INDICATOR ILLUMINATED THREE MONTHS AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
TAKATA RECALL- I HAVE BEEN WAITING MORE THAN A REASONABLE TIME TO HAVE THE DRIVER AND PASSENGER SIDE AIRBAGS TO BE REPLACED.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026