NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
1. METAL COOLANT LINES GOING TO REAR HEATER FAILED ,MASSIVE CORROSION WHERE THE HEATER HOSE ATTACHES TO THE PIPE COMPLETELY ROTTED/RUSTED OUT, THE VEHICLE HAD 75K MILES ON IT. 2. IF THE COOLANT LEVEL GETS TOO LOW OF COURSE MY ENGINE WILL OVERHEAT AND SEIZE. 3. THE STEEL PIPES NEED TO BE REPLACED FOR ALUMINUM PIPES OR CORROSION PROTECTION FROM THE FACTORY THAT'S NEEDED TO WITHSTAND HARSH CLIMES, ESPECIALLY ONES WHERE SALT IS USED TO DEICE ROADWAYS. *TR
2004 DODGE GRAND CARAVAN STALLS AFTER FILLING UP WITH FUEL, HARD TO START BACK UP, DEALER DID NOT HAVE ANSWER, ALREADY CHANGED GAS CAP AND CAR STILL STALLS ABOUT 80% OF THE TIME AFTER FILLING UP.. *TR
THE TRANSMISSION HAS FAILED THREE TIMES. *TR
PERIODICALLY, THE ENGINE OF OUR 2004 GRAND CARAVAN SPUTTERS AND DIES WITHOUT WARNING. TYPICALLY THIS HAPPENS RIGHT AFTER FILLING THE GAS TANK. UPON LEAVING THE GAS STATION, THE VAN RUNS NORMALLY FOR A MINUTE OR TWO, THEN CUTS OUT ALL TOGETHER. USUALLY THIS HAPPENS JUST AS WE ARE PULLING OUT OF THE STATION INTO TRAFFIC. ONCE THE VAN IS RE-STARTED, IT RUNS ROUGHLY FOR A MINUTE, THEN QUITE NORMALLY. THIS FIRST OCCURRED IN LATE 2009 AND HAPPENED INFREQUENTLY FOR A TIME. THE OLDER THE VAN BECOMES, THE MORE FREQUENTLY IT HAPPENS - NOW ON ALMOST EVERY FILL-UP. RELATED TO THIS ISSUE, PERIODICALLY AFTER STARTING THE VAN AT HOME, WITH A NEARLY FULL TANK OF GAS, IT RUNS FINE FOR A MINUTE OR TWO, THEN THE ENGINE SEEMS TO GO INTO IDLE AND COMPLETELY FAILS TO RESPOND TO THE GAS PEDAL. TYPICALLY THIS HAPPENS AFTER STOPPING AT A STOP SIGN NEAR HOME. THE ENGINE RUNS, BUT THERE IS NO ACCELERATION. WE DRIFT TO THE SIDE OF THE ROAD, BRAKE TO A STOP, WAIT A MINUTE (SOMETIMES SHIFT TO PARK), THEN TRY THE GAS PEDAL AGAIN. THE VAN WILL RESPOND NORMALLY AT THAT POINT AND RUN FOR THE REST OF THE DAY WITHOUT FURTHER TROUBLE. (THIS SEEMS TO HAPPEN MORE OFTEN WHEN OUTSIDE TEMPERATURES ARE BETWEEN 50 AND 65 DEGREES.) WE HAVE HAD THE VEHICLE EXAMINED A NUMBER OF TIMES BY SEVERAL VERY REPUTABLE AUTO SERVICES AND NONE HAVE BEEN ABLE TO IDENTIFY OR CORRECT THE PROBLEM.
MY AIRBAG LIGHT IS CONSTANTLY ON AND I SUSPECT SOMETHING IS WRONG WITH DRIVER'S SIDE AIR BAG IN THE STEERING AS I FEEL THAT SOMETHING MAY BE WRONG WITH THE STEERING AS WELL AS I HEAR NOISES WHILE TURNING. THIS IS FOR MY 2004 DODGE GRAND CARAVAN. *TR
2004 DODGE CARAVAN ELECTRIC DOOR ON PASSENGER SIDE FAILS TO CLOSE MIDWAY. OUR CONCERN IS THAT IF ON A DOWNWARD HILL, IF PASSENGER USES BUTTON TO CLOSE DOOR AND IT DISENGAGES, MY PASSENGER COULD GET SERIOUSLY HURT. *TR
AIR BAG LIGHT COMES ON INTERMITTENTLY AND GOES OFF WITHIN 5 SECONDS. HAPPENS MOSTLY WHEN I TURN. *TR
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT EACH TIME SHE ADDED FUEL TO HER VEHICLE IT STALLED. ALL OF THE GEARS ILLUMINATED AND THE BRAKES LOCKED. THE VEHICLE WAS TOWED TO A MECHANIC AND THEN TO THE DEALER BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CALLED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,000.
WE HAVE A DODGE GRAND CARAVAN WITH ELECTRIC SIDE DOORS. THE MOTORS MECHANISM HAS STOPPED THE ABILITY FOR MY DAUGHTERS TO BE ABLE TO OPEN THEM MANUALLY. IF WE WERE IN AN ACCIDENT I AM AFRAID THAT THEY WOULD NOT BE ABLE TO OPEN THEM TO GET OUT. WHEN THE VAN WAS UNDER WARRANTY DODGE REPLACED ONE THAT WAS NOT AS BAD AS THEY BOTH ARE NOW. *TR
2004 DODGE GRAND CARAVAN FUEL TANK VAPOR FLOAT VENT FAILURE. VEHICLE HAS 59,000 MILES. AFTER FUELING VEHICLE IT WILL STALL INTERMITTENTLY AT STOP SIGNS AND ON OPEN HIGHWAY WITHOUT WARNING, BECAUSE FUEL IS GETTING INTO THE ENGINE AND FLOODING ENGINE OUT VIA THE TANK VENTING VAPOR SYSTEM. WHEN FUELING, A FLOAT IN THE ORVR (ONBOARD REFUELING VAPOR RECOVERY) VALVE IS DESIGNED TO RISES AND SEALS THE TANK VENT CAUSING PRESSURE BUILD, BACKING FUEL UP INTO THE FILL NECK AND SHUTTING IT OFF. THE ORVR IS APPARENTLY NOT SEALING COMPLETELY OR AT ALL, ALLOWING LIQUID FUEL TO PASS INTO THE VENT LINE TO THE VAPOR CANISTER AND THEN ENGINE. THE VALVE IS PLASTIC WELDED TO THE TANK, WHICH REQUIRES THE TANK TO BE REPLACED. MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING SYSTEM STOPS WHEN ENGINE STOPS AND VEHICLE IS NOT ABLE TO BE STEERED WITHOUT THE POWER STEERING AID. VAPOR SYSTEM FAILURE FULLY DESCRIBED AT: HTTP://WWW.JUSTANSWER.COM/QUESTIONS/1OB81-2005-DODGE-CARAVAN-STALLS PRESENTLY ONLY KEEPING TANK FUEL AT A MAXIMUM OF 3/4 FULL TO AVOID FLOODING THE VAPOR VENT SYSTEM. *TR
UNUSUAL GRINDING NOISE WHEN BRAKING AND TURNING AT THE SAME TIME. *TR
2004 DODGE CARAVAN LOCKS WON'T STAY LOCKED WHILE DRIVING. *TR
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH ON A COLD DAY, THE POWER STEERING LOCKED UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE FAILED AND WAS PREVIOUSLY REPLACED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V38600 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE SECOND REPLACEMENT WOULD COST $400. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY DECLINED TO ASSIST WITH THE REPAIR. THE CONTACT WILL HAVE THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 104,355.
EVERY MORNING THE STEERING GROWLS AND MAKES NOISE UNTIL THE VAN WARMS UP. THE DEALER THAT HAS DONE ALL REPAIRS ON THE VAN SAYS THE RACK IS GOING OUT. I HAVE WATCHED THE FLUID, AND SEE NO LEAKS, NOR HAVE I HAD TO ADD ANY TO IT. IT SEEMS THERE ARE HUNDREDS OF GRAND CARAVAN OWNERS WITH THIS SAME PROBLEM. MY VAN, THAT I LOVE, IS A 2004 WITH 110,000 MILES. I AM GOING TO CHANGE THE RESERVOIR TO SEE IF THIS FIXES THE PROBLEM. BUT I THINK DODGE SHOULD PAY FOR REPAIRS WHEN LOTS OF THEIR VANS HAVE THE SAME PROBLEM, IT IS CALLED DEFECTIVE MATERIAL. *TR
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURES AND THE BRAKE INDICATOR WOULD ILLUMINATE SPORADICALLY WITHOUT WARNING. WHILE DRIVING 30 MPH, THE BRAKE LIGHT ILLUMINATED AND THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR END OF THE PRECEDING VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE HAD TO BE TOWED TO HIS RESIDENCE. THE INSURANCE COMPANY WILL SEND SOMEONE TO INSPECT THE VEHICLE. THE CONTACT RECEIVED A TICKET FOR "FAILURE TO KEEP A VEHICLE IN CONTROL". HE WILL CALLTHE MANUFACTURER BECAUSE THE BRAKES HAD TO BE REPAIRED AT LEAST FOUR TIMES WITHIN THE LAST TWO YEARS. THE FAILURE MILEAGE WAS 85,000.
VEHICLE HAS 55,000 MILES ON IT AND RACK AND PINION ASSEMBLY IS LEAKING. BASED ON RESEARCH OF OTHER COMPLAINTS, IT IS APPARENT THAT THE RACK AND PINION ASSEMBLY IS DEFECTIVE AND SHOULD BE RECALLED. OBVIOUSLY THIS IS A SAFETY ISSUE AS IT AFFECTS STEERING. THE POWER STEERING DOESN'T FAIL, BUT IT WILL DETERIORATE UNTIL ALL OF THE FLUID LEAKS OUT AND THEN POSSIBLY DAMAGES THE POWER STEERING PUMP. THIS ULTIMATELY COULD CAUSE THE PUMP TO LOCK UP OR IN SOME CASES, LEAK FLUID ON TO THE EXHAUST PIPE AND CAUSE A FIRE. THE REPAIR COST FOR THIS ISSUE IS ~$800-900. MY ESTIMATE WAS FOR $820 (EXCLUDING A NEW ALIGNMENT). *TR
MASTER CYLINDER FAILED IN REAR BRAKE SYSTEM CAUSING BRAKES TO FAIL. BRAKE FAILURE WAS SOLE REASON FOR REAR END ACCIDENT CAUSING DAMAGE TO TWO VEHICLES. *TR
SUDDEN NEED FOR FRONT BRAKES. *TR
PARK THE VAN,GO OUT AND VAN WILL NOT START-NO RADIO OR LIGHTS LEFT ON. DEALERSHIP HAS CHECKED THE BATTERY SEVERAL TIMES AND SAID IT WAS NOT THE BATTERY YET IT STILL DOES IT AND THIS IS GOING ON TO TWO YEARS NOW. *TR
TOOK VEHICLE FOR STATE INSPECTION-SUDDEN NEED FOR NEW BRAKES PER DEALERSHIP-SAID BRING IT IN WITH IN 300-500 MILES FOR BRAKE JOB. *TR
FOR THE LAST 40,000+ MILES THE VEHICLE ALWAYS STUMBLES OR STALLS AFTER FILLING THE FUEL TANK FULL. WE'RE NOT TALKING ABOUT OVERFILLING, JUST FILLING IT UNTIL THE AUTO SHUT-OFF SHUTS OFF THE FLOW. IT WILL BUCK AND STUMBLE WHEN YOU ARE DRIVING DOWN THE ROAD AND OFTEN DIES WHEN YOU ARE PULLING OUT INTO TRAFFIC. IT HAS STALLED ON MY WIFE WHILE SHE WAS WAITING TO TURN LEFT AT A BUSY INTERSECTION. ONCE RE-STARTED IT RUNS FINE UNTIL THE NEXT FILL-UP. THE DEALER TOLD ME IT IS THE PURGE SOLENOID AND IT WOULD COST $190 TO FIX. THE VEHICLE HAS 92,000 MILES ON IT AND I THOUGHT THAT WAS WELL BELOW THE FEDERAL EMISSIONS WARRANTY AND IT ALSO HAS THE EXTENDED 100,000 MILE WARRANTY. I HAVE NOT HAD IT FIXED YET, BUT JUST AVOID TOPPING OFF THE TANK. THE DATE LISTED BELOW IS ONLY THE MOST RECENT. WE ARE TALKING ABOUT LITERALLY DOZENS OF FAILURES OF THIS SORT -- EVERY SINGLE TIME THE GAS TANK IS FILLED TO THE AUTO-STOP WITHOUT FAIL. THE SERVICE GUY AT THE DEALERSHIP SAID THEY HAVE HAD A NUMBER OF COMPLAINTS OF THIS TYPE ABOUT THIS VEHICLE. *TR
FOR THE SECOND TIME THIS YEAR A WINDOW HAS EXPLODED ON MY 2004 DODGE GRAND CARAVAN. I WAS DRIVING DOWN THE ROAD AT POSTED SPEED, LIGHT TRAFFIC, SUNNY DAY, WINDOWS DOWN, AND POP, THE PASSENGER SLIDER WINDOW SHATTERED. IT LOOKED LIKE IT POPPED FROM THE INSIDE OF THE VAN. I WAS FORTUNATE ENOUGH TO PULL OVER AND WAS ABLE TO STOP SAFELY. ONCE I STOPPED THE WINDOW JUST FELL OUT. I CALLED CHRYSLER CUSTOMER SERVICE LINE AND WAS ADVISED BY MS. J TO PROCEED TO THE DEALER THAT I HAD PURCHASED THE CAR FROM TO HAVE THE VEHICLE INSPECTED. I WENT TO THE DEALER THE FOLLOWING MORNING, AND THE SERVICE MANAGER REFUSED TO EVEN LOOK AT THE WINDOW. I EXPLAINED THAT THIS WAS THE SECOND INCIDENT THIS YEAR WHERE A WINDOW HAS EXPLODED, AND HE TOLD ME SINCE HE DIDN'T SEE THE FIRST ONE THERE WAS NOTHING HE COULD DO. NO DOCUMENTATION, NOT EVEN A DRIVE IN THE CAR. NOW IN ADDITION TO THE PROBLEM WITH THE WINDOWS, THE VAN HAS A FRONT END PROBLEM, A REAR END PROBLEM, AND A TRANSMISSION PROBLEM. THE FRONT TIRES FEEL LIKE THEY ARE FALLING OFF THE VAN WHILE DRIVING, WHEN TURNING RIGHT THE REAR END FEELS LIKE IT IS TILTING AND THE LEFT TIRE SQUEALS, AND THE CAR SHIFTS IMPROPERLY, OR HESITATES IN TRAFFIC. *TR
WE HAVE HAD OUR VAN IN FOR SERVICE AND OIL CHANGES IN THE PAST. THE ENGINE HAD LESS THAN 40,000 MILES AND WAS USING ALMOST 4 QUARTS OF OIL IN LESS THAN THREE MONTHS. THE LAST TIME IT WAS SERVICED, THE DEALER COULD NOT FIND ANY REASON WHY IT WAS USING OIL. THEY SAID TO KEEP AN EYE ON IT BY CHECKING IT FREQUENTLY, AND THEY COULD TRY TO MONITOR IT TO SEE WHY WE WERE LOOSING OIL. WE COULD ALWAYS FIND SMALL SPOTS OF OIL IN OUR DRIVEWAY AND ON PARKING AREAS/GARAGE FLOOR. THE DEALER DID CHECK THE VEHICLE AND SAID THEY COULD NOT FIND ANY OIL LEAKS. THEY DID HOWEVER FIND A LEAK IN THE TRANSMISSION LINE, WHICH DID NOT EXPLAIN WHY WE WERE HAVING TO REPLACE OIL ON A REGULAR BASIS. WE HAD JUST PLACED 4 QUARTS OF OIL IN THE VAN TWO DAYS PRIOR TO THE SERVICE APPOINTMENT. THE VAN WAS TOTALED IN AN AUTOMOBILE ACCIDENT THE NEXT MONTH, SO WE WERE NOT ABLE TO FOLLOW UP ON THE OIL LEAK PROBLEM BUT FELT THAT WE SHOULD REPORT THIS PROBLEM SINCE OTHER DODGE CARAVAN OWNERS HAVE HAD THE SAME PROBLEM WHERE THEY HAVE LOW MILEAGE ON THEIR VEHICLE, AND OIL LOSS FOR NO KNOWN REASON. *TR
SHORTLY AFTER FILLING UP WITH GAS, I OFTEN EXPERIENCE DIFFICULTY WITH THE VEHICLE. IT SOMETIMES STALLS. IT ACTS UP WITHIN A MINUTE OR TWO BY TRYING TO STALL. I TRY TO GIVE IT AS MUCH GAS AS I CAN AND IT EVENTUALLY STOPS ACTING UP IF IT DOESN'T STALL FIRST. THE DEALER SAYS THEY CANNOT REPLACE THE FUEL FILTER, BECAUSE IT IS PART OF THE WHOLE GAS TANK SETUP. IT IS NOT REPLACEABLE LIKE MOST FUEL FILTERS ARE. IT SEEMS TO ME THAT IT IS THE FUEL FILTER NEEDING TO BE CLEANED. I DO BELIEVE IT IS RUINING MY FUEL PUMP SLOWLY. I AM CONCERNED ABOUT WHEN IT STALLS THAT SOMEONE MAY RUN INTO THE BACK OF ME. *TR
THIS INCIDENT OCCURS EVERY TIME I FILL UP WITH FUEL. IT BEGAN AT APPROXIMATELY 35,000 MILES AND CONTINUES UNTIL THIS DAY AT ABOUT 116,000 MILES. INCIDENT DESCRIPTION: I ENTER THE GAS STATION. I FILL UP WITH FUEL UNTIL THE PUMP STOPS, NOT A "TOP-OFF". I START THE IGNITION AND BEGIN TO DRIVE AWAY. THE ENGINE STUTTERS AND SOMETIMES STALLS COMPLETELY. AFTER A SHORT DISTANCE, 3 MILES OR SO, IT RUNS NORMALLY. RECENTLY AFTER MY KNEE SURGERY, MY WIFE WAS DRIVING AND PULLED OUT INTO TRAFFIC, LEFT HAND TURN, AFTER A REFUEL. WE WERE TRYING HIGH-TEST ETHANOL FREE GASOLINE. WELL SHE MADE IT INTO THE CENTER TURNING LANE AND WAITED HER TURN. WHEN AN OPENING ARRIVED SHE PRESSED THE ACCELERATOR AND THE VAN STARTED AND FAILED COMPLETELY, LEAVING US HALF-WAY IN THE LANE FOR ONCOMING TRAFFIC. THANKFULLY THE ONCOMING TRAFFIC SLOWED AS THEY BLEW THEIR HORNS AND SHE WAS ABLE TO RESTART THE VAN AND BEGIN TO DRIVE. THIS WAS A MOST MISERABLE EXPERIENCE ESPECIALLY SINCE WE HAD ALL THREE OF OUR SMALL CHILDREN IN THE VAN WITH US. SOMETHING REALLY NEEDS TO BE DONE TO CORRECT THIS ONGOING AND DANGEROUS ISSUE. *TR
I HAD CONTINUALLY ADDED OIL EVERY MONTH STARTING AFTER ABOUT 10,000 MILES. I CHANGED OIL EVERY 3-5,000 MILES. DRIVING BACK FROM UP NORTH AND I HEARD A TICKING NOISE. I HAD CHECKED THE OIL LEVEL BEFORE OUR TRIP ON 8-3-07 AND ADDED 2 QUARTS OF OIL TO BRING IT UP TO FULL. AS WE HAD THE WINDOWS CLOSED AS THE TEMP HAD FALLEN TO CHILLY, I COULD NO LONGER HEAR THE NOISE UNTIL WE WERE WITHIN MILE OF OUR HOME. IT BECAME LOUDER AND AS WE PULLED INTO THE DRIVEWAY, IT WAS VERY LOUD. I WAS GOING TO BRING IT TO A DEALERSHIP TO GET IT CHECKED OUT THE NEXT DAY, BUT THE VAN WOULD NOT START. I HAD IT TOWED TO THE CLOSEST DEALER AND THEY LOOKED AT IT THE NEXT DAY AND TOLD ME THAT THE ENGINE HAD BLOWN. THEY TOLD ME TO CONTACT CHRYSLER AS THEY WOULD TOO. I DID AND THEY TOLD ME IT WAS NOT GOING TO BE COVERED DUE TO LACK OF MAINTENANCE. THEY WANTED OIL CHANGE RECORDS AND I DID SOME MYSELF BUT HAD 3 FROM A LOCAL REPAIR SHOP. THEY WANTED 2 MORE AND I COULD NOT SUPPLY THESE AS I HAD DONE THEM MYSELF. I DID HAVE A RECEIPT FOR THE OIL I ADDED IN LAST JULY, BUT THAT WAS IT. I HAVE ABOUT 37,000-38,000 MILES ON THE VAN. THE DEALERSHIP WANTS ME TO PAY FOR THE TEAR DOWN OF THE ENGINE EVEN THOUGH I WAS TOLD THE FIRST WEEK THAT CHRYSLER HAD OK'D THE TEAR DOWN TO FIND THE PROBLEM. NOW THE DEALERSHIP CALLED ME AND WANTS ME TO PAY FOR A TEAR DOWN SO THEY CAN LOOK INTO WHY IT BROKE. I TOLD THEM , YOU ALREADY TOLD ME THAT YOU HAD THE OK TO DO THIS AND IT SHOULD BE ALREADY DONE. I WENT TO THE DEALERSHIP AND THE VAN WAS ON THE HOIST AND WAS PARTICULARLY DISASSEMBLED. THE DEALERSHIP WANTS ME TO PAY FOR THE TEAR DOWN AND A NEW ENGINE THAT WILL COST ALMOST $5,000. I HAVE IT DOCUMENTED ON AT LEAST ONE OIL CHANGE THAT IT HAD USED 2 QUARTS OF OIL BETWEEN CHANGES. I HAD NO LEAKS BELOW MY VAN SO I WAS UNAWARE THAT THIS ENGINE WAS EATING OIL. OTHER THAN HAVING TO ADD SOME EVERY MONTH. MORE IF YOU NEED IT. *JB
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE VEHICLE HAS GOOD RIDE TIRES, SIZE 225/60R/16 (NA). WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VERY BADLY. THE CONTACT HAD TO SLOW DOWN AND PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE MECHANIC STATED THAT THE PASSENGER SIDE REAR TIRES HAD A ROUND IN THEM AND COULD NOT BE REPAIRED. THE CURRENT MILEAGE WAS 34,500 AND FAILURE MILEAGE WAS 34,300.
SINCE THIS DATE, AFTER EVERY FILL UP, THE CAR WILL HESITATE, BACKFIRE, AND IN MANY CASES DIE. THE CAR CAN BE RESTARTED, AND THEN WILL OPERATE WITH NO DIFFICULTY. ON ONE OCCURRANCE THE BACKFIRE WAS SO PRONOUNCED THAT IT BLEW THE AIR CLEANER OFF, BREAKING ALL OF THE MOUNTING CLIPS. THE CAR MUST BE DRIVEN VERY CAREFULLY AFTER A FILL UP DUE TO THIS CONDITION. YOU CANNOT RELY ON GETTING INTO HEAVY TRAFFIC DUE TO THE HESITATION AND FREQUENCY OF THE ENGINE DIE OUT. I HAVE TAKEN THIS CAR IN TO THE DODGE DEALER ON MORE THAN ONE OCCASSION AND THEY CLAIM NO KNOWKLEDGE OF THE ISSUE. I WRITE THIS BECAUSE THERE WAS AN ARTICLE IN THE KENOSHA NEWS, DATED WEDNESDAY MAY 15TH, 2013 WHICH DETAILED 3 CHRYSLER, DODGE BRAND CARS PROBED FOR THIS SAME ISSUE. THEY MENTIONED ONLY V8 ENGINES, BUT I WANT TO LET SOMEONE KNOW THAT THIS ISSUE INCLUDES OTHERS SUCH AS MY 3.3L V6. I AM SURE THAT I AM NOT THE ONLY ONE TO EXPERINECE THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED A HEAD CONCUSSION, LEFT KNEE INJURY AND SUFFERED BODY PAIN. THE DRIVER SIDE SEAT BELT WEBBING WOULD NOT SECURE TIGHTLY AND CAUSED THE DRIVER TO STRIKE THE STEERING WHEEL. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED FOR THE BODY DAMAGES. IN ADDITION, THE POWER TRAIN CONTROL MODULE, SENOR AND COILS WERE IN THE PROCESS OF BEING REPLACED BY THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. AFTER REFUELING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
BOTH OF THE SLIDER DOORS ARE IMPOSSIBLE TO OPEN FROM THE INSIDE THE VEHICLE. I HAVE TO PHYSICALLY GET OUT OF THE VEHICLE AND OPEN THEM FROM THE OUTSIDE. IT SEEMS THAT THIS HAPPENS AFTER THE CAR HAS BEEN SITTING IN THE SUN ALL DAY. I BROUGHT IT TO MY DEALERS ATTENTION, BUT ALL THAT COULD BE EXPLAINED IS THE LATCH INSIDE MUST HAVE SWELLED. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM, BECAUSE IN THE EVENT OF AN ACCIDENT HOW ARE PEOPLE SUPPOSED TO OPEN THE DOORS, IF NEEDED. SINCE I HAVE MOVED FROM MICHIGAN TO FLORIDA IT IS WORSE THAN BEFORE BEFORE, AND SOME OF MY FRIENDS HAVE REFUSED TO DRIVE IN THE VEHICLE FOR THAT REASON. I HAVE LOOKED AT BOTH OF THE DOORS, BUT I CAN'T TELL HOW THE LOCK MECHANISM WORKS. *JB
2004 DODGE GRAND CARAVAN CUSTOMER HAS CONCERNS WITH THE TIMING BELT**NAR**CC THE CRANK WAS UNDERSIZED ON THE BEARINGS AND THE BEARINGS WERE UNDERSIZED CREATING A LARGE GAP BETWEEN THE BEARINGS AND THE CRANK WHICH WAS CAUSING THE NOISE KNOCKING NOISE IN THE ENGINE. A FOREIGN PIECE OF METAL WAS FOUND UNDER THE MAIN BEARING CAP WHICH CAUSED EXTRA CLEARANCE. AND THE CRACK WAS ONLY TOUCHING TWO-THIRDS OF THE BEARING SURFACE. *JB
REAR POWER LIFTGATE ON 2004 DODGE GRAND CARAVAN FREEZING IN OPEN POSITION. 1ST HAPPENED WHEN VEHICLE WAS 6 MO. OLD. DODGE REPLACED LATCH AND RESET DOOR MOTOR. 2 1/2 YRS LATER SAME PROBLEM AND SAME RESOLUTION. *NM
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. DURING THE WINTER MONTHS, THE BRAKES LOCK UP INTERMITTENTLY. TO UNLOCK THE BRAKES, THE CONTACT MUST MOVE THE VEHICLE FORWARD AND BACKWARDS SEVERAL TIMES. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND POSTED A TECHNICAL SERVICE BULLETIN (05-001-06A). THE CURRENT MILEAGE WAS 42,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
DT*: THE CONTACT STATED THE FACTORY BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED, AT 39,320 MILES. ON 4/22/06, THE BRAKE PADS, ROTORS AND BRAKE CALIPERS WERE REPLACED AT 46,806 MILES. THEN ON 7/06/06, AT 49,179 MILES, THE WARPED ROTORS WERE RESURFACED. ON 10/17/2006, AT 52,762 MILES, THE ROTORS WERE RESURFACED AND THE BRAKE PADS WERE REPLACED AGAIN. THEN ON 12/11/2006, AT 54,655 MILES, THE FRONT AND REAR BRAKES WERE REPLACED. THE BRAKE SHIMS WERE FOUND TO BE JAMMED AND THE ROTORS WERE WARPED AGAIN. THE BRAKE PROBLEM WAS NOTICEABLE WHILE BREAKING AT 15 MPH. THE MANUFACTURER WAS NOT NOTIFIED.
DT*: THE CONTACT STATED AFTER DEPRESSING THE POWER SLIDING DOOR BUTTON OR USING THE POWER KEY FOB, THE RIGHT SLIDING DOOR CLOSED, BUT LATER BECAME AJAR WITHOUT WARNING. THIS FAILURE DID NOT OCCUR WHEN THE DOOR WAS MANUALLY SHUT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DUPLICATED THE PROBLEM, BUT WAS UNABLE TO DETERMINE WHAT COMPONENT OF THE SLIDING DOOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED.
2004 DODGE GRAND CARAVAN SXT V6-3.8L WITH APPX 24,000 MILES ROUGH IDLE CONDITION WHILE STOPPED WHEN TRANSMISSION IS IN DRIVE THAT MULTIPLE DEALERS CANNOT DUPLICATE WITH COMPUTERS, BUT CAN DUPLICATE WHEN SITTING IN THE AUTOMOBILE. ONE SERVICE MANAGER STATED THAT THE PROBLEM EXISTS ON ALL 2004 GRAND CARAVANS WITH THE 3.8L ENGINE. SPARK PLUGS AND WIRES HAVE BEEN REPLACED, AND PCM HAS BEEN FLASHED TO NO AVAILABLE. IF THE PROBLEM IS SO COMMON, THEN WHY ISN'T THEIR A RECALL ON THIS?*JB
RIGHT REAR TAIL LIGHT LENS (COVER) HAVE A TENDENCY TO COME APART. IT HAPPEN TO MY SISTER IN LAW 2004 DODGE GRAND CARAVAN, TWICE. FIRST IT WAS UNDER WARRANTY, SECOND, WE SAW IT BEFORE IT'S CAME APART. I HAVE SEEN SAME MODEL THAT DON'T HAVE LENS COVER . *TR
3 MONTHS AFTER BUYING MY VAN THE DRIVERS DOOR IS GIVING A HEAVY SHOCK. THIS LED UP TO THE REPLACEMENT OF THE BODY CONTROL MOD (BCM). MY CAR WAS REPAIRED BUT AFTER 11 MONTHS THE SAME PROBLEM HAPPENED AND DODGE WILL NOT COVER IT. THE SYMPTOMS ARE AS FOLLOWS THE DRIVERS DOOR LOCK SWITCH DOES NOT LOCK BUT WILL UNLOCK ALL THE OTHER SWITCHES ARE FINE . *NM
TIE RODS ARE WEARING OUT VERY RAPIDLY. AT 25500 MILES, THE DEALER IS REPLACING TIE RODS FOR THE SECOND TIME. THEY ADMIT THERE HAS BEEN A BIT OF A PROBLEM WITH THEM. THEIR OWN COURTESY VAN HAD NEW TIE RODS AND BALL JOINTS BEFORE 25000 MILES. *JB
POWER STEERING RESERVOIR FILTER CLOGS CAUSING POWER STEERING FAILURE. IT IS MORE SEVERE IN COLD WEATHER. HAVE HAD VAN IN DEALER MULTIPLE TIMES AND THEY OBSERVED THE PROBLEM. DEALER AND MANUFACTURER AGREE THERE IS A SEVERE PROBLEM, BUT BECAUSE THEY CANNOT IDENTIFY THE "EXACT COMPONENT" CAUSING THE PROBLEM, THEY WILL NOT FIX. DAIMLER CHRYSLER REFUSES TO FIX UNDER WARRANTY OR NOT. IF THIS WERE ISOLATED ISSUE, I WOULD IGNORE. BUT THERE ARE HUNDREDS OF CASES POSTED ONLINE WITH SAME ISSUE. RESULT IS LOW SPEED AND HIGH SPEED STEERING FAILURE.*CN
WE HAVE 2004 GRAND CARAVAN. WE HAVE AN ELECTRICAL ISSUE WHERE THE GAUGES ALL GO OUT, THE DOORS LOCKS OR DON'T WORK AND THE LIGHTS STAY ON WHEN DRIVING, WHENEVER IT FEELS LIKE IT. *NM WE HAVE HAD IT SERVICED FIVE TIMES FOR THIS ISSUE, CHANGING THE CONTROL MODULE AS WELL AS CODES AND OTHER ITEMS AND IT IS NOT FIXED AND NOW CONSIDERED AS A "LEMON". THE DEALERSHIP WHICH IS DOING THE SERVICING IS OFFERING US A NEW VEHICLE WITH A STANDARD TRADE IN VALUE. WE FIND THIS UNACCEPTABLE AND KNOW OUR STATES LEMON LAWS AS WELL AS I AM IN THE MILITARY AND FIND THIS A SAFETY ISSUE FOR MY FAMILY.
WE HAVE HAD NUMEROUS AND REPEAT PROBLEMS WITH OUR 2004 DODGE GRAND CARAVAN AND WE GET NO HELP FROM THE DEALER OR THE MANUFACTURER. THE MAIN COMPLAINT THAT IS MOST CONCERNING IS OUR BRAKES AS WE HAVE HAD TO REPLACE THEM 3 TIMES IN LESS THAN A YEAR. WE HAVE TERRIBLE SHAKING, VIBRATION AND GRINDING. THE VEHICLE HAS PULLED TO THE RIGHT FROM THE MOMENT WE PURCHASED IT, I THOUGHT IT WAS OUT OF ALIGNMENT BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH IT HAS BEEN IN SEVERAL TIMES. COINCIDENTALLY IT IS THE RIGHT SIDE THAT WEARS MORE THAN THEN LEFT. UPON TAKING IT TO AN AAA APPROVED AUTO CENTER AND ASE IT WAS FOUND THAT THE CALIPERS HAVE BEEN BINDING AND THE ROTORS WERE TOO THIN TO MACHINE. WE HAVE KEPT THE PARTS THAT THE REPAIR SHOP REMOVED SO THAT THE CONDITION AND WEAR CAN BE DOCUMENTED PHYSICALLY SHOULD A REPRESENTATIVE OF DODGE WISH TO SEE THE ACTUAL PARTS. WE PAID OVER 32,000 FOR THIS VEHICLE 18 MONTHS AGO AND IT CONSISTENTLY UNDER PERFORMS AND AS MENTIONED ABOVE HAS HAD SEVERAL MECHANICAL PROBLEMS BUT THE RELIABILITY OF THE BRAKING SYSTEM IS MORE THAN INCONVENIENT AND EXPENSIVE, IT IS A SAFETY CONCERN. I DO NOT TRUST THE DEALERSHIP TO CORRECTLY DIAGNOSE AND THE DEALERSHIP AND MANUFACTURER MAINTAIN THAT THIS IS VEHICLE IS PERFORMING AS INTENDED. THEREFORE WE MUST CONCLUDE THAT THE 2004 DODGE GRAND CARAVAN IS DESIGNED TO PERFORM POORLY AND BE IN THE SHOP REGULARLY. *NM UPDATED 11/4/2005 - THE REAR WINDSHIELD WIPES HAVE BEEN REPAIRED ON TWO SEPARATE OCCASION BUT THEY STILL DON'T WORK. THE SES LIGHT ILLUMINATED AND THE VEHICLEWAS TAKEN TOT HE DEALER. THEY DIAGNOSED THE PROBLEM AND FOUND FAULT CODES FOR CYLINDER #3 MISFIRE AND MULTIPLE CYLINDER MISFIRE. THE DEALER INSTALLED SPARK PLUGS, REPLACED PLUF WIRES AND FLASHED THE PCM. *NM
2004 DODGE GRAND CARAVAN...14500 MILES ON VEHICLE ALL TIRES ROTATED ACCORDINGLY. THE SIDEWALL ON ALL FOUR GOOD YEAR TIRES HAVE GIVEN WAY. THE MECHANIC SAID ALL THE TIRES MUST BE REPLACED, AS IT WOULD BE VERY DANGEROUS TO DIVE THIS VEHICLE. *NM
REPLACED FRONT BRAKES ON 2004 DODGE GRAND CARAVAN FOR THE FIRST TIME ON 8/31/05 WHEN MILEAGE WAS AT 39,320. ROTORS WERE ALSO RESURFACED AT THIS SAME TIME. ON 4/22/06 AT 46,806 MILES BRAKES HAD TO BE REPLACED AGAIN, WHICH WERE WORN DOWN METAL TO METAL (IN ONLY 7K MILES). FRONT PASSENGER SIDE BRAKE ROTOR WAS BAD, AND HAD TO ALSO BE REPLACED FROM THE FRONT BRAKE PROBLEM. BOTH FRONT BRAKE CALIPERS HAD TO ALSO BE REPLACED AT THIS TIME DUE TO THE ROTORS AND BRAKES. (VERY EXPENSIVE!!) ON 7/6/06 AT 49,179 MILES, THE FRONT BRAKES WERE VERY SHAKY, AND THE FRONT ROTORS WERE SLIGHTLY WARPED, AND HAD TO BE RESURFACED AGAIN. ON 10/17/06 AT 52,762 MILES, ROTORS HAD TO BE RESURFACED AGAIN, SINCE THEY WERE WARPED AGAIN. FRONT BRAKES WERE DONE AGAIN ON THE VEHICLE, A LITTLE OVER 6K MILES FROM THE MOST RECENT BRAKE REPLACEMENT. ON 12/11/06 AT 54655 MILES, THE DEALER COULD NOT FIND THE PROBLEM, BUT DECIDED TO REPLACE BOTH FRONT AND BACK BRAKES. STATED PAD SHIMS WERE JAMMED AGAIN ADAPTER BRACKET, ROTORS WERE WARPED BADLY, REAR BRAKES WERE OUT OF ADJUSTMENT, RATTLE CLIP MISSING. VAN AT THIS TIME ALSO HAD A BAD PULSATION WHEN BRAKING. DEALER STATES PAD SHIMS WERE LOOSE ON PADS AND NOT ALIGNED PROPERLY. FRONT ROTORS RESURFACED, AND INSTALLED NEW FRONT BRAKE PADS. REAR BRAKES RE-LINED/REPLACED, REAR DRUMS RESURFACED AND REPLACED SHOES. DEALER STILL CANNOT FIND WHAT IS ACTUALLY WRONG WITH THE VEHICLE THAT THE BRAKES NEED TO BE REPLACED SO FREQUENTLY. *JB
DT: THE CONTACT STATED THAT THE FRONT SWAY BAR VIBRATED T CAUSING AN OVERALL ROUGHNESS WHILE DRIVING. THE CONTACT TOOK VEHICLE TO A DEALER, WHO REPLACED THE SWAY BARS. ALSO, THE DEALER REPLACED THE STEERING RACK AND UPPER STRUT BEARING. NO FURTHER PROBLEMS SINCE THIS REPAIR WAS PERFORMED. *AK
DT: ON JULY 14, 2005 THE VEHICLE QUIT IN THE MIDDLE OF HIGHWAY. WAS ABLE TO GET IT RESTARTED, AND WA STAKEN TO THE DEALER, WHO INDICATED IT WAS A COMPUTER PROBLEM. THE COMPUTER CONTROLLE DTHE ELECTRONIC FUNCTION OF THE VEHICLE. BEFORE IT HAD SLIPPED INTO NEUTRAL ONCE IN JULY OF 2003. ALSO, ONCE BEFORE ICAME OUT TO START IT AND IT WOULD NOT START. IT DID NOT TURN OVER OR MAKE ANY TYPE OF NOISE . THIS WAS IN DECEMBER OF 2004.*AK
MY CONCERN IS WITH MY SUN-VISORS ON MY VEHICLE,,THEY WILL NOT STAY UP AGAINST WINDSHIELD ,THEY STAY ABOUT THE 5 O'CLOCK POSITION,,DEALER SAYS ALL GRAND CARAVANS ARE LIKE THIS,,NOW WITH THIS SUN-VISOR AT THE 5O'CLOCK POSITION AND YOU ARE A TALL PERSON , IT PARTIALLY BLOCKS YOUR VIEW OF THE ROAD AHEAD OF YOU , SO YOU CHOICE IS TO NOT USE THE SUN-VISORS OR PEAK UNDERNEATH THEM WHILE YOU ARE DRIVING...OF COURSE IF YOU ARE 5' TALL THIS WOULD NOT EFFECT YOU BUT IF YOU ARE SAY OVER 5'10" COULD/WOULD BE A PROBLEM...THANKS FOR YOUR TIME,,,LARRY MILLOY
2004 DODGE GRAND CARAVAN SE DEVELOPED PROBLEMS WITH THE SEAT BELT ON THE FRONT PASSENGER SIDE OF THE VEHICLE. ***NO ANSWER REQUIRED***. *MR THE SEAT BELT COULD NOT BE PULLED OUT OF IT'S HOUSING. THE CONSUMER TRIED SEVERAL TIME BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO A DODGE DEALER BUT THEY COULD NOT DUPLICATE THE PROBLEM. SINCE THE DEALER COULDN'T DUPLICATE THE PROBLEM THEY REFUSED TO REPLACE THE SEAT BELT FREE OF CHARGE. THE CONSUMER PAID OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED. *NM
DT: THE CONSUMER STATED THE LOCATION OF THE FUEL TANK CAUSES IT TO BE SUSCEPTIBLE TO DAMAGE AND CAUSE LEAKING WHICH CAN LEAD TO A FIRE HAZARD. *JB