2010 Dodge Grand Caravan Complaint Log

I WAS DRIVING DOWN THE ROAD AROUND DUSK, WHEN THE HEADLIGHTS SUDDENLY TURNED OFF. ALL PARKING LIGHTS, INTERIOR LIGHTS AND RADIO WORKED. HOWEVER, I HAD NO LOW BEAM OR HIGH BEAM HEADLIGHTS. THIS ISSUE KEEPS RECURRING EVERY MONTH OR TWO FOR THE LAST 1.5YRS AND NOBODY SEEMS TO KNOW THE CAUSE. WHEN TAKEN TO BE LOOKED AT THE HEADLIGHTS SEEM TO WORK FINE AND THE PROBLEM CAN'T BE DUPLICATED AT THAT TIME. I HAVE NOTICED IF THE TIPM IS JIGGLED AND THE VAN IS RESTARTED, THEY WILL WORK FINE AGAIN FOR ABOUT 1HR OR SO. VERY FRUSTRATING AND EXTREMELY DANGEROUS FOR MY FAMILY AND OTHER PEOPLE ON THE ROAD.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

WITH 4000 MILES SINCE LAST OIL CHANGE, THE OIL LIGHT CAME ON WHILE DRIVING DOWN THE ROAD. PUT 2 QUARTS OF 5W20 OIL IN THE ENGINE AND IT WAS STILL BELOW THE ADD LINE ON THE DIPSTICK. DEALER STATED THAT THEY DON'T KNOW WHAT IS CAUSING IT AND THEY WOULD CHARGE ME $50 JUST TO SEE WHAT IS WRONG AND TO SEE IF THE WARRANTY COVERS IT. *TT

AS I WAS BUCKLING MY DAUGHTER INTO HER BOOSTER SEAT THE PASSENGER SIDE SLIDING DOOR STARTED TO CLOSE. I HAD TO TRY AND KEEP THE DOOR FROM CLOSING ON ME. MY LEFT SHOULDER AND ARM ARE SORE. IT SCARED MY DAUGHTER TO DEATH. I WAS ABLE TO STOP THE DOOR FROM CLOSING. IT GOT STUCK IN THAT POSITION AND WAS MAKING A SOUND AS IF WAS TRYING TO MOVE AND THEN IT WENT BACK INTO THE OPEN POSITION. I CONTACTED DODGE BECAUSE I THOUGHT THE DOORS ARE SUPPOSED TO HAVE SENSORS. IF THAT WAS MY CHILD THEY WOULD NOT HAVE BEEN ABLE TO KEEP THE DOOR FROM CLOSING. THEY RESPONDED BY TELLING ME TO BRING IT INTO A DEALERSHIP FOR SERVICE BECAUSE THERE IS NO RECALL. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SPOILER BECAME WARPED IN WARM TEMPERATURES. THE DEALER STATED THAT THE SPOILER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,038.

THE IGNITION MOVED ITSELF FROM START TO ACCESSORY, SHUTTING OF THE ENGINE, DISABLING THE POWER STEERING AND BRAKES. LUCKILY I WAS ALREADY COMING TO A STOP OTHERWISE MY LACK OF POWER STEERING AND POWER BRAKES WOULD HAVE CAUSED ME TO CRASH BY THE TIME I REALIZED WHAT HAD HAPPENED. *TR

CAR WOULD NOT START AT GROCERY STORE, HAD TOWED AND WAS TOLD IGNITION MODULE BAD. PARTS ORDERED SATURDAY AFTERNOON AND CALLED BACK ON MONDAY AND TOLD PRICE WOULD BE DOUBLE ESTIMATE. AUTO BODY SHOP CONTACTED DEALER AND WAS TOLD KNOW PROBLEM WITH THE WIND MODULE/IGNITION AND NO LONGER MADE THAT LOWER PRICE PART. NOW HAVE TO BUY ANOTHER MODULE AND 2 NEW REMOTES SINCE OLD ONES WILL NO LONGER WORK WITH THIS MODULE. CONTACTED CHRYSLER/DODGE AND THEY SAID YES THERE WERE RECALLS ON THIS ITEM BUT NOT LISTED ON MY CAR/VIN #. ASKED WHY NOT AND SAID HAD NOT REACHED MY CAR, SAID NEED TO FILE SO IT WOULD HELP TO INCLUDE MORE CARS. NOW I HAVE TO PUT OUT OVER 700 TO REPAIR THIS KNOW PROBLEM. PLEASE HELP TO GET THIS FIXED. *TR

CHRYSLER HAS A RECALL OF THE WIRELESS IGNITION NODE. I HAD THE SYMPTOMS EXACTLY AS STATED ON ON THEIR RECALL BUT THEY ARE NOT HONORING THE REPAIR. SPECIFICALLY THE CAR WOULD JUST TURN OFF FOR NO REASON AND THEY COULD NOT DIAGNOSE IT. THEY TOLD ME THEY WERE NOT SURE WHAT WAS CAUSING IT. THEY DID NOT CHARGE AND SAID WHEN IT GETS WORSE COME BACK AND IT WILL BE EASIER TO DIAGNOSE. WHEN IT WOULD ONLY INTERMITETTENLY START THEY WERE ABLE TO DIAGNOSE IT. NOW THEY ARE STATING IT INOT COVERED.

VEHICLE INTERMITTENTLY SHUTS OFF WHILE DRIVING RESULTING IN THE LOSS OF HYDRAULIC SYSTEMS (POWER STEERING, BRAKES, ETC.) ONCE RESTARTED THE VEHICLE WILL PERFORM WITHIN NORMAL SPECIFICATIONS. NO CODE IS GENERATED BY THE ON-BOARD COMPUTER REGARDING THE MALFUNCTION. *JS

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE OPERATED NORMALLY ONCE IT WAS RESTARTED. THE FAILURE OCCURRED EIGHTEEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

UPON STARTING THE DODGE CARAVAN SE 2010 I CLOSED BOTH POWER PASSENGER DOORS WITH MY CHILDREN IN SAFETY BELTS, UPON ENTERING THE DRIVERS SIDE MY CHILD ASKED ME TO TURN ON THE OVERHEAD LIGHTS SO THAT SHE COULD FIND SOMETHING THAT DROPPED ON THE FLOOR WITH THE DRIVERS DOOR OPENED, AND THE VEHICLE RUNNING I TURNED ON THE OVERHEAD LIGHTS ONLY TO HAVE BOTH POWER PASSENGER DOORS OPEN ON THEIR OWN. I WAS ABLE TO REPLICATE THIS ERROR A NUMBER OF TIMES UNDER SIMILAR CONDITIONS, AND AM UNABLE TO PIN POINT A CAUSE. THIS COULD BE A LARGE SAFETY DEFECT. WHAT IF THIS WAS TO HAPPEN WHILE TRAVELING AT HIGHWAY SPEEDS ? THIS ISSUE COULD CAUSE A MINOR PASSENGER TO BE EJECTED FROM THE VEHICLE. I ASK FOR A RECALL / INVESTIGATION. *TR

I WAS DRIVING DOWN THE ROAD AND I NOTICED THAT MY STEERING WAS TIGHT. WHEN I LOOKED DOWN, MY RPM'S WERE ON 0, MY CAR HAD SHUT OFF AND THE TRACTION CONTROL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. THIS HAPPENED AGAIN A FEW WEEKS AFTER THAT, GOING THE SAME SPEED. BRAKES & STEERING GAVE OUT, WAS ABLE TO COAST TO SIDE OF ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. ON MARCH 28TH I WAS DRIVING INTO WORK, GOING APPROX. 45-50 MPH, NOTICED THAT MY STEERING GOT TIGHT, CAR HAD SHUT OFF AGAIN. THANKFULLY I WAS IN THE OUTSIDE LANE SO I COULD PULL OVER. CAR STARTED RIGHT UP. IT HAPPENED A 4TH TIME ON APRIL 2, 2014. THIS TIME I FELT THE STEERING WHEEL GETTING TIGHT, I PUT CAR IN NEUTRAL AND IT STARTED RIGHT UP. EVERY TIME THIS HAPPENS MY CAR SHUTS OFF FIRST AND THEN THERE IS A 1-2 SECOND DELAY BEFORE THE TRACTION CONTROL STEERING LIGHT COMES ON. MY CAR IS AT THE DEALERSHIP RIGHT NOW, WAITING TO HEAR. I CHECKED ON THE IGNITION RECALL FOR THE 2010 GRAND CARAVANS AND I WAS TOLD THAT MY VIN# DOES NOT FALL INTO THE RECALL DATES. THIS IS VERY DANGEROUS FOR MYSELF, MY FAMILY AND OTHERS ON THE ROAD. I AM AFRAID TO DRIVE MY CAR!! *TR

HEADLIGHTS UNEXPECTEDLY GO OUT. DO NOT COME BACK FOR A FEW DAYS SOMETIME A MONTH. HAPPENS WHEN YOU ARE DRIVING AT NIGHT SOMETIMES THEY JUST WONT COME ON WHEN TURNED ON. WHEN STUCK WITH OUT HEADLIGHTS HAVE TO DRIVE HOME WITH FOG LIGHTS. VERY DANGEROUS. *TR

PURCHASED DODGE GRAND CARAVAN (MODIFIED FOR HANDICAPPED ACCESSIBILITY) IN SEPTEMBER OF 2011 WITH APPROX. 10,000 MILES. SEVERAL MONTHS AFTER PURCHASE THE VEHICLE DEVELOPED A POTENTIALLY CATASTROPHIC FAULT. WHILE ACCELERATING ONTO AN EXPRESSWAY THE VEHICLE SPONTANEOUSLY ACCELERATES TO OVER 8000 RPMS. THE BRAKES ARE NOT SUFFICIENT TO CONTROL THE VEHICLE'S SPEED. IN ORDER TO CORRECT THE FAULT THE DRIVER MUST TURN OFF THE IGNITION KEY THEN SHIFT THE VEHICLE INTO NEUTRAL AND DRIFT TO THE SIDE OF THE ROAD. IN ORDER TO RESET THE VEHICLE POWER TRAIN TO SAFE OPERATING CONDITIONS, THE DRIVER MUST START THE VEHICLE WITH THE IGNITION KEY. IF THE FAULT IS SUSTAINED THE DRIVER MUST TURN OFF THE KEY BEFORE THE ENGINE OVER ACCELERATES. THIS PROCESS MUST BE REPEATED AS OFTEN AS NECESSARY (SEVERAL TIMES) IN ORDER TO CAUSE THE SYSTEM TO RESET AND ALLOW FOR NORMAL OPERATION. THIS IS NOT AN EASILY REPEATABLE FAULT. WE HAVE LEFT THE VEHICLE WITH THE LOCAL DODGE DEALER FOR ALMOST TWO WEEKS AND THE MECHANICS DRIVE THE VEHICLE TO / FROM WORK (200+ MILES) TO TRY TO REPEAT THIS FAULT. THEY ARE HAVING LITTLE SUCCESS OBSERVING THIS POWERTRAIN FAULT. CHRYSLER CASE ID [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE REAR PASSENGER AND DRIVER SIDE DOOR LATCHES FAILED TO LOCK PROPERLY. THE CONTACT STATED THAT THE DOORS WERE REPAIRED IN A RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

ON SEVERAL OCCASIONS (5 TO DATE) THE ENGINE HAS STALLED WHILE THE VEHICLE IS MOVING AT A STEADY SPEED. EACH TIME THE VEHICLE HAS BEEN MOVING AT LESS THAN 20MPH AND HAS BEEN RUNNING FOR A RELATIVELY SHORT PERIOD OF TIME 5-10 MIN FROM COLD START. WE TOOK THE CAR TO THE DEALER, BUT NO CODES WERE SET AND THEY COULDN'T FIND ANYTHING WRONG. THEY SAY THE ENGINE IS NOT DUE FOR MAINTENANCE FOR ANOTHER 15,000 MILES. WE ARE EXTREMELY DISAPPOINTED IN THIS RESPONSE GIVEN THE SERIOUSNESS OF HAVING THE ENGINE STALL WHILE THE CAR IS MOVING. HEAVEN FORBID IT OCCUR WHILE ON THE HIGHWAY. *TR

FIVE SEPARATE TIMES WHILE DRIVING THIS VAN THE ENGINE JUST SHUTS DOWN AND WE COAST TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS, THE LAST EVENT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AT AN APROX. SPEED OF 55-60 MPH. SPEED OF THE VAN DOES NOT SEEM TO MATTER AS WE HAVE HAD THIS OCCUR AT SPEEDS RANGING FROM 15-60 MPH. WEATHER ALSO DOES NOT SEEM TO MATTER AS THE EVENTS HAPPENED IN WINTER AND SUMMER. WE HAVE REPORTED THIS PROBLEM TO THE DODGE DEALERSHIP. THEY KEPT OUR VAN FOR A WEEK ATTEMPTING TO HAVE THE PROBLEM OCCUR FOR THEM WITHOUT SUCCESS. WE ARE FEARFUL EVERY TIME WE DRIVE THIS VAN BECAUSE WHEN THE ENGINE SHUTS OFF WE LOSE POWER TO THE STEERING AND BRAKES. THIS IS DANGEROUS! CHRYSLER DOES NOT SEEM TO HAVE A SOLUTION TO THIS PROBLEM. HELP! *TR

TL* THE CONTACT OWNS 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 77,000. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.

DRIVING THROUGH A SCHOOL ZONE TO TAKE MY DAUGHTER TO SCHOOL. THE ENGINE JUST STOPPED WITH NO WARNING. THIS CAUSED ME TO LOOSE POWER STEERING AND BRAKES. THIS HAPPENED ON 6 SUBSEQUENT OCCASIONS IN DIFFERENT AREAS AND AT DIFFERENT SPEEDS BETWEEN NOVEMBER 2013 AND MARCH 2014 THE MOST RECENT WAS MARCH 11, 2014. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER STARTING THE IGNITION, THE KEY WOULD NOT RETURN TO THE ACCESSORY POSITION. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID 11V139000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2011. THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.

WINDOW VENT AND LOCK SWITCH STARTED SMOKING AND START A FIRE ON DRIVER SIDE DOOR DOOR PANEL IS ALSO MELTED DODGE REFUSING TO FIX UNDER THE RECALL FOR THE VENT SWITCH. *TR

VAN SHAKES AND MAKES SQUEALING NOISES WHILE BRAKING.PREMATURE WEARING OF BRAKES BOTH FRONT AND REAR. MANUFACTURER ISSUED A RECALL ONLY FOR FRONT BRAKES, DEALERSHIP CHANGED FRONT BRAKES AND ROTORS WHEN VEHICLE HAD 10,000 MILES APPX ALMOST ONE YEAR BACK( AROUND FIRST QUARTER 2012). SHAKING OF VEHICLE WHEN BRAKES DID NOT RESOLVE. DEALERSHIP CHARGED AND CHANGED REAR BRAKES AND ROTORS. NOW ONE YEAR LATER DEALERSHIP IS RECOMMENDING CHANGING REAR BRAKES AND ROTORS TO ELIMINATE THE ISSUE OF VAN SHAKING WHILE BRAKING. ITS ONLY AFTER 7000 MILES OF CHANGING BOTH FRONT AND REAR BRAKES AND ROTORS. *TR

I WAS PULLING OUT OF A SIDE STREET ONTO A MAIN ROAD WHEN THE ENGINE SHUT OFF. THIS WAS THE SECOND TIME WITHIN THE PAST MONTH THAT THIS HAPPENED. ABOUT A WEEK AFTER I HAD THE SECOND IGNITION FAILURE I RECEIVED A RECALL NOTICE (L25) FROM CHRYSLER TELLING ME THAT THEY HAD A PROBLEM WITH THEIR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) THAT CAUSES THE ENGINE TO SHUT DOWN WHILE DRIVING. WHEN I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER (1-800-853-1403) THEY TOLD ME THAT THE PARTS TO FIX THE PROBLEM WERE NOT AVAILABLE AND, EVEN THOUGH THE VEHICLE HAD SHUT DOWN TWICE, THEY DIDN'T CARE AND WOULDN'T PROVIDE A LOANER/RENTAL VEHICLE UNTIL THE REPAIR WAS MADE. THIS IS A SIMILAR SITUATION THAT GM DEALT WITH RECENTLY AND DID PROVIDE TEMPORARY REPLACEMENT VEHICLES. *TR

THE STEM FOR THE TPMS HAD CORRODED THROUGH CAUSING FLAT TIRE. WARNING SIGNALED LOW TIRE PRESSURE WENT TO REMOVE THE PLASTIC CAP AND THE STEM HAD BROKEN IN HALF AND WAS ONLY HELD TOGETHER WITH 1 THREAD OF PLASTIC CAP. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT HEARD A LOUD HUMMING NOISE IN THE FRONT END WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHO STATED THE FRONT WHEEL BEARINGS WERE WORN PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE WHEEL BEARING EXTENDED WARRANTY REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 52,976.

SINCE 2013 MY DODGE GRAND CARAVAN HAS FAILED TO START ON NUMEROUS OCCASIONS. IT WILL WORK OK WHEN SUDDENLY YOU TURN THE KEY AND THE DASH LIGHTS COME ON BUT THE ENGINE WILL NOT TURN OVER. A DODGE DEALER CHANGED THE BATTERY BUT THE PROBLEM HAS PERSISTED. SOMETIMES YOU CAN TURN THE KEY TO ON SHIFT INTO DRIVE AND BACK INTO PARK AND IT WILL START. SOMETIMES YOU CAN SHIFT INTO NEUTRAL AND IT WILL START. OTHER TIMES NEITHER OF THESE FIXES WORK. RESEARCHING THIS PROBLEM SHOWS IT HAS LONG BEEN A LONGTERM PROBLEM WITH DODGE AND CHRYSLER COVERING SEVERAL YEAR MODELS. NUMEROUS PEOPLE HAVE REPORTED STARTERS, BATTERIES, TIPM MODULES, WIN MODULES, FOBS AND NEUTRAL SAFETY SWITKENNETHCHES (TRANSMISSION RANGE SENSORS) BEING REPLACED WITH NO RELIEF FROM THE PROBLEM. CHRYSLER AND DODGE DEALERSHIPS ARE UNABLE TO DIAGNOSE THE PROBLEM AND CORRECT IT. IT HAS LEFT US STRANDED IN BOTH COLD AN HOT WEATHER SOMETIMES WITH OUR 3 SMALL GRANDCHILDREN IN THE VEHICLE. I FEEL THAT THE SAFETY ISSUE OF THIS PROBLEM IS SOMETHING THE MANUFACTURER SHOULD BE REQUIRED TO IDENTIFY AND CORRECT. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, HE ATTEMPTED TO DECELERATE BY ENGAGING THE BRAKES HOWEVER, THE SPEED CONTINUED TO INCREASE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A BRAKE AND ACCELERATOR INCOMPATIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,731.

VAN TRAVELING AT 70 MPH AND THE HORN GOES OFF. PULLED OVER TO THE SIDE OF THE ROAD, TURNED IGNITION OFF AND ON, HORN STILL ACTIVATED. HAD TO PULL TWO FUSES FOR HORN. 8 HOURS LATER, TRIED TO RE-INSTALL FUSES, HORN STILL ACTIVATED. THREE DAYS LATER; HORN IS STILL NOT IN OPERATION. NUMEROUS COMPLAINTS HAVE BEEN MADE WITHOUT RESOLVE. THE TIPM IS ON BACK ORDER AND THAT IS THE PART THAT NEEDS TO BE REPLACED. *TR

MUST TURN IGNITION/MODULE 3-5 TIMES BEFORE CONTACT IS MADE TO START VEHICLE. PROBLEM IS PERSISTENT, ON RARE OCCASION IT WILL START ON FIRST ATTEMPT. *JS

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THE VEHICLE HAD SEVERAL ELECTRICAL FAILURES. THE BRAKE LIGHT AND TURN SIGNAL LIGHTS BECAME INOPERABLE. THE POWER WINDOWS BEGAN TO OPERATE INDEPENDENTLY, THE HAZARD LIGHTS FAILED INTERMITTENTLY, THE RADIO FAILED TO FUNCTION WHEN ENGAGED AND THE IGNITION KEY WOULD SPORADICALLY FAIL TO EXTRACT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURN SIGNAL BULBS AND BRAKE LIGHT BULBS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT DID NOT HAVE THE DEALER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE OTHER ELECTRICAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,521 AND THE CURRENT MILEAGE WAS 48,800.

I CRANKED MY VAN AT WORK AND STARTED OUT OF THE PARKING LOT. ALL OF THE ELECTRICAL SYSTEM COMPLETELY WENT OUT. THIS INCLUDES THE RADIO, AIR, INSIDE LIGHTS, ALL OF THE DASH PANEL ELECTRONICS. ETC. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE I BOUGHT THE VEHICLE ON 6/19/13. I DID TAKE IT TO THE LOCAL DEALERSHIP AND THEY STATED THAT THEY WOULD NEED FOR ME TO BRING IT UP THERE THE NEXT TIME IT HAPPENS AND THEY WOULD HAVE TO TRACE THE PROBLEM.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT THE KEY WAS NOT RECOGNIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V139000 (ELECTRICAL SWITCH). THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT BOTH FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND WITHIN SHORT INTERVALS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

IN AUGUST THE CHECK ENGINE LIGHT CAME ON WE TOOK THE VAN TO LOCAL AUTO PART STORES TO GET A DIAGNOSIS BUT THEY WERE UNABLE TO GET A READING. WE THEN WENT TO THE LOCAL DODGE DEALER TO HAVE IT CHECKED ONLY TO FIND OUT THEIR DIAGNOSTIC EQUIPMENT WAS INOPERABLE. THAT WEEKEND THE VAN WOULD NOT START SO WE REPLACED THE BATTERY THINKING THIS WAS THE SOURCE OF THE CHECK ENGINE LIGHT. A COUPLE OF DAYS LATER THE LIGHT WAS BACK ON. WE WENT BACK TO THE DEALER AND WERE TOLD THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED AND THAT IT WILL COST $790 TO REPAIR. WE WENT ONLINE TO POSSIBLY FIND ONE CHEAPER AND WE DID BUT APPARENTLY BECAUSE OF THE HIGH DEMAND FOR THIS PART IT IS ON BACK ORDER. ALSO THE TURN SIGNALS HAVE HAD A SLIGHT MALFUNCTION FOR OVER 3 1/2 YEARS. WHEN YOU MANUALLY TURN THE SIGNAL OFF IT CONTINUES TO OPERATE FOR ANOTHER 5 SECONDS. I USUALLY JUST. IGNORE THIS BUT NOW WONDER IF IT HAS SOME CONNECTION TO THE FAULTY TIPM. *TR

WAS ENTERING A PARKING PLACE. RIGHT FOOT ON TOP OF BRAKE. WHILE MY CAR WAS MOVING AT IDOL SPEED-THE ENGINE RPM'S SPEED SURGES CAUSING NO CONTROL IN STEERING, BRAKE . THE SURGEING OVER RIDES THE BRAKE. STEERING, EVERYTHING.. HIT PARKED CAR. YOU HAVE NO CONTROL IN SITUATION. HAD ANOTHER "2010" VAN & SAME THING HAPPENED GOING THRU GARAGE DOOR -2ND TIME ALMOST HIT BUILDING AT MY DENTIST BUILDING. DEALERSHIP MADE DEAL & SWITCHED TO PRESENT VAN. NOW THIS ONE HAS DONE IT. CHRYSLER HAS INSPECTED VAN FOR TWO WEEKS. THEY FOUND NOTHING WRONG . CASE NUMBER AT CHRYSLER IS #23859956. CAN'T DRIVE THIS VAN AGAIN. NEXT TIME MAY INJURE OR KILL SOMEONE. FOUND MANY WITH SAME TROUBLE ON INTERNET. HOW DO WE GET CHRYSLER TO NOTICE BEFORE SOMEONE IS BADLY HURT. THEY ARE WAITING FOR ME TO PICK UP MY VAN?????. DON'T KNOW IF I CAN DO IT. ALSO HAVE TO FIX BUMPER FOR $800.00 . *TR

VEHICLE WON'T START. MAKES ELECTRONIC CLICKING NOISES AND LIGHTS AND WON'T STOP. BATTERY IS GOOD. ODOMETER READING FLASHES ALSO. *TR

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE TIRE SENSOR INDICATOR WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE TIRE WAS FLAT BECAUSE THE ALUMINUM TIRE PRESSURE SENSOR WAS FRACTURED DUE TO CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR

HEADLIGHTS WORK INTERMITTENTLY. THEY WILL QUIT WORKING UNEXPECTEDLY WHILE DRIVING. MECHANIC HAS BEEN WORKING ON THEM FOR A MONTH TRYING TO FIGURE OUT WHICH COMPONENT IS CAUSING THE PROBLEM.

TL* THE CONTACT OWNS 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE CRUISE CONTROL WAS SET AT 60 MPH, THE RPMS INCREASED AS THE VEHICLE INDEPENDENTLY DOWNSHIFTED AND DEACTIVATED THE CRUISE CONTROL ASSIST. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 36,000. UPDATED 12/4/13*CN

ON 7/16/2013 IT WAS RAINING BUT NOT HARD AND I HAD MY HEADLIGHTS ON AND DROPPED OFF A PASSENGER AND AS I WENT INTO THE DRIVEWAY MY LIGHTS WERE SHINING ON THE GARAGE DOOR. AS SOON AS I GOT TO THE END OF THE DRIVEWAY WHICH HAD A SLIGHT UP GRADE THE HEADLIGHTS FLASHED ON AND OFF 2 TO 3 TIMES AND THEY WOULD NOT STAY ON AFTER THAT. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO REPLACE BOTH HEADLIGHTS WHICH WAS DONE. THIS SEEMED TO CORRECT THE PROBLEM AND ALL DAY WEDNESDAY I DROVE THE VAN WITH THE HEADLIGHTS ON AND THEY SEEMED TO WORK. HOWEVER ON THURSDAY WE TOOK A SMALL TRIP WHICH TOOK US 45 MILES AWAY FROM HOME. WHEN WE STARTED BACK ON THURSDAY NIGHT 7/18/13 THE LIGHTS FLASHED A FEW TIMES AND THEN WENT OUT. WE WERE UNABLE TO DRIVE HOME AND GOT TO A MOTEL THAT NIGHT. SO THE NEW LIGHTS APPARENTLY DID NOT FIX THE PROBLEM, FURTHER, WE CHECKED THE OLD LIGHTS AND THEY ACTUALLY CHECKED OUT FINE. THE VAN IS NOW AT THE DEALERSHIP BEING REPAIRED AND THE PROBLEM SEEMS TO BE THE BOX THAT HOLDS ALL THE FUSES AND RELAYS. UPON CHECKING ON THE INTERNET WE DISCOVERED THAT OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM. WE CONSIDER OURSELVES VERY LUCKY IN THAT IF THIS FAILURE HAD OCCURRED ON THE INTERSTATE DRIVING HIGHWAY SPEEDS NO TELLING WHAT COULD HAVE HAPPENED IF THE HEADLIGHTS HAD FAILED AT THAT TIME. WE WERE LUCKY THAT WE TURNED THE LIGHTS ON BEFORE MOVING AND SAW THE LIGHTS WERE NOT WORKING, THIS IS GOING TO BE A REPAIR JOB OF OVER $700.00 DOLLARS AND IF OTHER PEOPLE ARE HAVING THIS PROBLEM IN OTHER YEARS AND MODELS I THINK THAT MAYBE THIS SITUATION WARRANTS FURTHER STUDY, AT PRESENT THE VAN IS BEING REPAIRED AND SHOULD BE BACK IN A FEW DAYS, THIS IS THE FIRST TIME THAT WE HAVE EVER EXPERIENCE ANYTHING LIKE THIS; FAILURE OF HEADLIGHTS. IF THIS PROBLEM WARRANTS A RECALL AT SOME POINT MAYBE I MIGHT RECEIVE A REFUND ON THIS REPAIR. *TR

TL- THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THEY TOOK THE VEHICLE TO THE DEALER FOR NHTSA RECALL CAMPAIGN ID NUMBER:11V139(ELECTRICAL SYSTEM) FOR THE REPLACEMENT OF THE WIN MODULE ON THE VEHICLE. THE CONTACT STATED THAT THAT REPAIR FAILED AND THE MANUFACTURER WOULD NOT REPLACE IT A SECOND TIME. THE CURRENT MILEAGE WAS 51,000.RL

TRAVELING AT 55MPH HUMMING /GROWLING NOISE FROM REAR. PULLED OVER NOISE STOPPED BOTH REAR WHEELS VERY HOT FRONTS WARM BUT COULD TOUCH DROVE CAR NOISE RETURNED 5DAYS LATER SAME ISSUE WITH HEAT. BOTH TIMES HAD BEEN TRAVELING FOR 1/2HOUR OR MORE AT SPEED.CAR WOULD ROLL FREELY NO WARNING LIGHTS. *TR

IN THE MOST SERIOUS OF MANY NO-START INCIDENTS, OUR VAN FAILED TO START IN 107 DEGREE TEMPERATURES WITH OUR THREE SMALL CHILDREN IN THE CAR. WE WERE STRANDED AT A REMOTE REST AREA, WITH NOWHERE TO TAKE REFUGE FROM THE DANGEROUS HEAT. AFTER 18 ATTEMPTS THE ENGINE FINALLY STARTED AND WE COMPLETED OUR TRIP TO RENO NEVADA, DRIVING IN REMOTE AREAS AMID DEADLY HEAT FEARING OUR VAN WOULD FAIL TO RESTART IF STOPPED. IN THE PRIOR WEEK WHILE IN FL, THE VAN HAD A NEW BATTERY INSTALLED AT OUR GATOR CHRYSLER, IN A REPAIR ADVISED TO SOLVE NO START INCIDENTS WE HAD IN FL. THE VAN ALSO UNDERWENT AN INSPECTION, WITH NO PROBLEMS REPORTED TO US. WE SCHEDULED A PANICKED DEALER SERVICE VISIT WHILE STILL IN ROUTE, AT A RENO DODGE ON JULY 1ST 2013. THE DEALERSHIP TECHNICIANS RETAINED THE VAN TO DIAGNOSE THE NO-START FOR 2 FULL DAYS. THEY NOTED NO MALFUNCTION AND COULD NOT REPRODUCE THE PROBLEM. THE VAN HAS SINCE DEVELOPED INTERMITTENT FAILURES OF SEVERAL ELECTRONIC SYSTEMS, INCLUDING STALLING WHEN PLACED IN REVERSE, FAILING TO SHIFT INTO 2ND GEAR AFTER SITTING OVERNIGHT, NO POWER TO THE INSTRUMENT CLUSTER OR NO POWER TO THE CONSOLE CONTROLS. THE VAN AT THE TIME OF PURCHASE IN DECEMBER OF 2011 HAD PREVIOUSLY BEEN "REPAIRED" IN THE RECALL FOR ITS WIN MODULE. ADDITIONALLY A PCM REFLASH 68050411AF HAD BEEN PERFORMED. OUR VAN CONTINUES TO HAVE NO-START INCIDENTS AND TRANSMISSION FAILS TO SHIFT INTO 2ND GEAR, NO FIXES. BOTH RENO AREA CHRYSLER DEALERSHIPS HAVE LOOKED AT OUR VAN AND NOTED NO FAILURES. DESPITE BEING "REPAIRED" UNDER RECALL THE IGNITION MODULE CONTINUES TO MALFUNCTION. WITH A FOB INSERTED THE MODULE SHOWS EXCESS SLOPPINESS IN THE CLOCKWISE DIRECTION. THE KEY FOB HAS BEEN STUCK IN THE IGNITION ON SEVERAL OCCASIONS, AND THE ENGINE HAS CONTINUED RUNNING AFTER REMOVAL OF THE KEY. THESE MALFUNCTIONS HAVE POTENTIAL TO BECOME DANGEROUS IN CERTAIN SITUATIONS.

I OPENED THE WINDOW SLIGHTLY AND RAIN CAME IN WHICH CAUSED THE MASTER SWITCH TO SMOKE PROFUSELY. SHORTLY AFTER I REALIZED THAT THE POWER LOCKS ON THE MASTER SWITCH NO LONGER WERE OPERABLE DUE TO THE INCIDENT. *TR

PASSENGER REAR WHEEL BECAME EXTREMELY HOT WITH LOUD HUMMING NOISE AFTER TRAVELING AT 67 MPH FOR A FEW MINUTES. CAME TO FIND OUT THAT THE BRAKE CALIPER HAD BEEN STICKING. THE PADS AND ROTORS MUST BE REPLACED. THE DEALER KNOWS THE STICKING CALIPER IS THE PROBLEM BUT REFUSES TO TAKE RESPONSIBILITY AND REPAIR IT. I AM AFRAID I WILL HAVE TO CONTINUE TO FIX MY BRAKES EVERY 25,000 MILES OR EVEN LESS. *TR

I'VE BEEN DEALING WITH AN OIL CONSUMPTION PROBLEM FOR OVER 20,000 MILES NOW.I HAVE A CASE # WITH CHRYSLER HEADQUARTERS BUT THE DEALER CAN'T FIND WHERE THE OIL IS GOING.I WAS THREE QUARTS LOW AT ONE OIL CHANGE AND CHRYSLER SAID THAT IS WITHIN THEIR LIMITS OF ONE QUART EVERY 750 MILES FOR A VEHICLE OVER 50,000 MILES.I FIND THAT UNACCEPTABLE.THAT WOULD MEAN I WOULD BE 8 QUARTS LOW IN AN ENGINE THAT ONLY HAS 5 QUARTS AT A 6000 MILE OIL CHANGE.I'VE FOUND MANY OTHER PEOPLE,ON LINE.WITH THE SAME PROBLEM.ONE TECH.SAID TO WRITE YOUR DEPT.SINCE I HAD NO OTHER PLACE TO TURN. *TR

WHILE DRIVING ABOUT 70 MILES PER HOUR ON THE INTERSTATE, THE ENGINE SHUT DOWN WITHOUT WARNING. I WAS ABLE TO STEER THE VAN OFF THE ROAD. I HAD NO TROUBLE RESTARTING THE VEHICLE. THE VEHICLE CONTINUED TO SHUT DOWN PERIODICALLY OVER THE NEXT MONTH OR SO. I TOOK IT TO THE DEALER FOR REPAIR. THE SAID THAT THEY HAD IDENTIFIED THE PROBLEM AND FIXED IT. THE VEHICLE CONTINUED TO SHUT DOWN AND IT WAS MAKING ME AND MY FAMILY VERY NERVOUS, BECAUSE WE HAD NO IDEA WHEN IT WOULD JUST "STOP". IT WOULD MAKE A SHORT CLICK SOUND, THEN "STOP". I TOOK IT BACK TO THE DEALER, AND THIS TIME, THEY COULD NOT FIND ANYTHING WRONG. I CALLED AND REPORTED THE PROBLEM TO THE HEADQUARTERS, AND THEY REFERRED ME BACK TO THE LOCAL DEALER. THEY SAID THAT THEY COULD NOT FIND THE PROBLEM AND THAT I WOULD NEED TO BRING IT BACK AND LEAVE IT. I HAD NO PROBLEM WITH LEAVING IT, BUT BY THIS TIME, I WAS FEARFUL FOR MY LIFE AND HAD LOST CONFIDENCE IN THE DEALERSHIP TO REPAIR IT. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES PULSATED AND MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS FOUND THAT THE ROTORS AND BRAKES WORE PREMATURELY DUE TO DEFECTED CALIPERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 51,000.

THE VEHICLE'S REAR A/C WORKS ONLY ONCE IN A WHILE. IT IS ONLY 3 YEARS OLD AND WE ARE RUNNING INTO THESE PROBLEMS. ONCE IN A WHILE WE ARE DRIVING DOWN THE ROAD THE HOLE CENTER CONSOLE SHUTS DOWN. LIGHTS, A/C, INSTRUMENT PANEL SHUT STOPS BUT THE CAR STILL RUNS. I HAVE CONTACTED THE DEALERSHIP ABOUT PROBLEM BUT THE SAY WE MUST PAY AT LEAST $200 JUST TO HAVE IT LOOKED AT. THE CAR IS ONLY 3 YEARS OLD AND IT SEEMS WE ARE RUNNING INTO ONE ISSUE AFTER ANOTHER. I BELIEVE THE A/C IS A SAFETY ISSUE DUE TO THE FACT IT WORKS SOMETIMES BUT NOT ALWAYS. IT IS SOMETHING ELECTRICAL BUT DODGE WONT OWN UP TO THE DESIGN FLAWS. THE SAME THING WITH THE CENTER CONSOLE/ INSTRUMENT PANEL. WHAT HAPPENS WHEN IM GOING DOWN THE HIGHWAY AND I DON'T KNOW MY SPEED OR ANYTHING. *TR