NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DOOR LOCK ACTUATOR FAILED ON THE PASSENGER SIDE SLIDING DOOR. *SMD THE CONSUMER STATED THE DOOR ACTUATOR FAILURE, CAUSED THE BATTERY TO DRAIN AND WAS DAMAGED TO THE POINT, WHERE IT HAD TO BE REPLACED. *JB
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER RECEIVED THE RECALL NOTICE, TWO YEARS AGO. *JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BECAUSE IT DRASTICALLY REDUCED SPEED WITHOUT WARNING. THE RPMS INCREASED AT A HIGH RATE OF SPEED. THE DEALER REPLACED THE TORQUE CONVERTER ON THE FIRST VISIT. DURING THE SECOND VISIT, THE DEALER REPLACED THE BEARING ALONG WITH THE TRANSMISSION ASSEMBLY. THE CONTACT NOTICED THAT A NOISE PROGRESSED SHORTLY AFTER THE REPAIR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REPAIR SOLUTION TO THE DEALER TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
LOUD CLICKING NOISE COMING FROM THE DASHBOARD AREA BEHIND THE STEERING WHEEL. SOUNDS HAS GOTTEN WORSE OR MORE WITHIN THE LAST WEEK. THE CLICKING NOISE COMES ON WHEN I LOCK THE VEHICLE WITH KEY REMOTE AND WITHOUT THE KEY IN THE IGNITION. CLEAN THE BATTERY POST AND HAD THE BATTERY CHECK, BOTH ARE GOOD. I LIKE MY VAN BUT THIS CLICKING NOISE IS ANNOYING AND I'M HOPING THE DEALER SHIP FIGURES OUT WHY THE CLICKING NOISE IS COMING FROM.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE REVVED FROM 4 TO 5 RPMS. THE VEHICLE DECELERATED TO 40 MPH INDEPENDENTLY, THE AIR CONDITIONING FAILED, AND THE VEHICLE BECAME EXTREMELY HOT. THE CONTACT RESTARTED THE ENGINE, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
OUR ALTERNATOR WENT OUT IN OUR 2013 DODGE GRAND CARAVAN AT 49,XXX MILES. THANKFULLY WE WHERE PULLING INTO THE DEALERSHIP TO HAVE IT LOOKED AT BUT IT WAS COMPLETELY BAD.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL LETTER UNDER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE VEHICLE JERKED VIOLENTLY AS IF THE TRANSMISSION WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURE AND THE TECHNICIAN REPROGRAMMED THE COMPUTER; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,001.
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE MANUFACTURERS FAILURE TO RESOLVE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE WITHIN A REASONABLE PERIOD OF TIME. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
HIT A DEER RIGHT BEFORE COLORADO BORDER IN NEBRASKA.
BOUGHT CAR 2013 MAY, TOOK BACK TWICE TO DEALER DUE TO VAN STUTTERING, CAR STAYING ON SAME SPEED,( I'M NOT PRESSING THE PEDAL) CAR TURNING OFF WHEN I USE AUTOMATIC STARTER AND PLACE THE KEY IN THE IGNITION. DEALER FOUND NOTHING WRONG WITH IT AND TOLD ME IT MUST HAVE BEEN A FLUKE. A WHILE LATER WE MOVE TO CALIFORNIA TOOK CAR FOR TIRE ROTATION EXPLAIN TO DEALER RADIO WAS SHUTTING OFF AND POPPING NOISE COMING FROM IT HOT TO TOUCH, AGAIN TILL DEALER ABOUT THE GEAR STICKING WHEN I'M DRIVING IN THE VAN RUNNING HARD DO YOU HAVE FOUND NOTHING. TOOK ANOTHER TWO TIMES TO THE DEALER AFTER WORDS WITH THE SAME ISSUES TILL FINALLY DEALER PHONE NUMBER FOR UCONNECT HELPLINE THEY REQUESTED DEALER TO KEEP THE CAR FOR THE 4TH TIME OF THE MONTH OF MAY THIS YEAR PROVIDE A RENTAL CAR. THEY CONTINUES TO BE IN THE DEALERSHIP NOW FOR 2 WEEKS. THEY FINALLY FOUND THE PROBLEM WITH THE RADIO(2 YEARS IT TOOK. RADIO OVER HEATING) AND REPLACING IT AND CONTINUE TRYING TO FIGURE OUT WHAT IS WRONG WITH THE GEARS,WHY VAN RUN. VAN HAS ANOTHER FRINT WHEEL PROBLEM TOO. MY ISSUE HAS BEEN SENT OUT TO THE RESOLUTION CENTER FOR CHRYSLER DODGE. MY CASE MANAGER ADVISED ME TO TRADE IN MY VAN. I THOUGHT THAT WAS AN ACCEPTABLE RESOLUTION FOR ME. THE VAN CONTINUES TO BE AT DEALER THEY ARE TRYING TO FIX IT THEY DON'T KNOW WHAT'S WRONG WITH IT.Y THE VAN IS UNSAFE TO DRIVE IT STAYS ON THE SAME SPEED NO MATTER WHAT YOU DO AFTER A LONG DRIVE YOU PUSH THE ACCELERATOR YOU LET GO OF THE ACCELERATOR AND IT STAYS ON 55 OR HIGHT SPEED NO MATTER WHAT. BEEN COMPLAINING ABOUT THIS ISSUE FOR 2 YEARS. RESOLUTION FOUND A MANAGER STATED TO ME THAT THE VAN IS UNDER WARRANTY AND THEY WILL TRY TO CONTINUE TO FIX IT. I STATED TO KNOWN THAT THE VANS AND LEMON AND UNSAFE TO DRIVE IT THEY DO NOT SEE IT THAT WAY
WAS DRIVING DOWN BUSY CITY EXPRESSWAY FRONTAGE ROAD AT APPROX 40 MPH. ACCELERATED AND PASSED THE SLOWER-MOVING VEHICLE AHEAD OF ME....UPON CLEARING THE VEHICLE I WAS PASSING, RELEASED MY FOOT FROM ACCELERATOR, BUT VEHICLE FAILED TO RETURN TO PRIOR PASS SPEED AND INSTEAD CONTINUED TO ACCELERATE FASTER. ATTEMPTED TO BRAKE....PUMPED THE BRAKE HARD WHEN THAT DIDN'T WORK BUT NO LUCK. HELD THE BRAKE PEDAL IN TO THE FLOOR AS FAR AS IT WOULD GO TO COUNTER THE ENGINE AUDIBLY REVING TO GAIN MORE SPEED (HOPING TO SLOW THE ACCELERATE PROCESS AS MUCH AS POSSIBLE AND MAYBE HOLD IT AT ITS CURRENT RATE DESPITE THE ENGINE STILL TRYING TO GO FASTER). I RODE OUT THE UNCONTROLLED ACCELERATION ISSUE UNTIL COMING TO A LONG TURN LANE WHERE I VEERED OFF TO GET AWAY FROM OTHER CARS. WTH A BUSY INTERSECTION APPROACHING QUICKLY AHEAD OF ME AND THE BRAKING NOT RESOLVING THE ISSUE, I THREW THE VEHICLE INTO PARK AND AFTER A BRIEF TIME IT FINALLY SLOWED TO A STOP. THIS IS THE ONLY THING THAT WORKED...I EVEN CHECKED TO SEE IF GAS PEDAL WAS PHYSICALLY STUCK SOMEHOW ON THE FLOOR MAT (IT WAS NOT), AND LIFTED UP FROM UNDERNEATH IT WITH MY FOOT TO VERIFY THIS, DURING THIS ATTEMPT TO REGAIN SPEED CONTROL..I BELIEVE IT WAS THIS IN ADDITION TO PUTTING VEHICLE IN "PARK" THAT ACTUALLY STOPPED THE ENGINE ACCELERATION/REV SO THE VEHICLE COULD PHYSICALLY STOP... II IS VALID TO NOTE THAT I PREVIOUSLY TOOK THIS VEHICLE INTO THE DEALERSHIP (AROUND 36000 MILES) FOR EVALUATION WITH PRIOR CONCERNS OVER THE ENGINE/TRANSMISSION NOT SEEMING TO FUNCTION RIGHT/SMOOTHLY....THE DEALERSHIP REPORTED THAT "THEY COULD FIND NOTHING WRONG WITH IT." & IT WAS RETURNED TO ME WITH NO ADJUSTMENT/REPAIR. THIS VEHICLE HAS SEVERAL OF THEORY SAME COMPLAINTS ON THE WEB (ACCELERATION STICK/ENGINE/TRANSMISSION) OVER A SPAN OF SEVERAL YEAR MODELS & NOTHING IS BEING DONE ABOUT IT OR EVEN ACKNOWLEDGING IT...HUGE SAFETY ISSUES HERE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 47,000.
ACCORDING TO MY SAFETY RECALL... IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY GO TO HTTP://WWW.SAFERCAR.GOV... SO I AM DOING SO BECAUSE I FEEL IT IS NOT BEING DONE WITHIN A REASONABLE TIME. WE CONTACTED OUR DEALER AND WE WERE NOT ON THE LIST IN FEBRUARY SO THEY ADDED US AND LAST WEEK I CALLED BACK AND THEY SAID THEY HAVEN'T ACQUIRED ANY PARTS TO MAKE ANY FIXES YET. THE UNFORTUNATE PART IS WE SPECIFICALLY PURCHASED OUR VEHICLE WITH THE INTENT TO GO ON A FAMILY VACATION AND IT SURE WOULD BE NICE TO BE ABLE TO CRACK THE REAR WINDOWS WHEN YOU ARE GOING TO BE IN FLORIDA IN JULY. I BELIEVE IT IS UNREASONABLE THAT AT THIS TIME A YEAR THE PROBLEM WAS DISCOVERED IN 2014 AND THEY STILL DON'T HAVE ANY PARTS. THE PARTS DEPARTMENT SAID THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. SO TO SUM IT UP MY COMPLAINT IS THEY AREN'T HANDLING THE MATTER IN A REASONABLE AMOUNT OF TIME. *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE VEHICLE WAS LEAKING TRANSMISSION FLUID. *JB
2013 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO A FAULTY FREQUENCY OPERATED BUTTON IGNITION KEY RECALL ISSUES. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE IN ARTEMIS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE. THE RECALL WAS ISSUED EIGHT MONTHS AGO. *JB UPDATED 07/22/15. *JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN THE CONSUMER STATED A TEMPORARY FIXED WAS TO DISCONNECT THE REAR VENT WINDOW. UPDATED 05/28/15*JB
BATTERY WARNING LIGHT CAME ON DASH AND CAR HESITATED WHILE DRIVING DOWN THE STREET. AFTER ABOUT A MINUTE CAR ABS LIGHT AND ALL LIGHTS ON DASH CAME ON AND CAR DIED IN MIDDLE OF STREET. CAR WOULD NOT RESTART HAD TO GET A JUMP FROM ANOTHER CAR AND IT STARTED AND WAS DRIVEN HOME AND PARKED EVERY SINCE. THIS REALLY SCARED MY WIFE BECAUSE SHE COULD HAVE EASILY BEEN HIT BY A CAR IN HER REAR. *TR
AFTER FUELING VAN COMPLETELY THE ENGINE STALLS NUMEROUS TIME UNTIL THE FUEL GAUGE DROPS DOWN ABOUT 1/8TH BELOW THE FULL MARK. THIS HAS ACTUALLY HAPPENED MANY TIMES IN THE LAST SIX TO EIGHT MONTHS AND IT ALWAYS HAPPENS RIGHT AFTER FUELING TO COMPLETELY FULL. THIS HAPPENED MOST RECENTLY IN A BUSY INTERSECTION WITH AN ELDERLY LADY IN THE BACK. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V283000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS ARE UNAVAILABLE TO COMPLETE RECALL REPAIRS. *SMD RECALL # 14V234000. *JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE DOOR LOCKS STOPPED WORKING FOR BOTH THE LOCK BUTTON AND THE KEY FOB. THIS BECOMES A SAFETY ISSUE BECAUSE THE SIDE DOORS CAN BE LOCKED MANUALLY, BUT THE LIFT GATE DOES NOT HAVE A MANUAL LOCK. ADDITIONALLY ONLINE RESEARCH SHOWS THAT THE TIPM FAILURE CAN CAUSE CATASTROPHIC EVENTS SUCH AS SUDDEN AIRBAG DEPLOYMENT FOR NO REASON, FAILURE TO START, STALLING WHILE DRIVING, ETC.!! CHRYSLER IS SAID TO BE WELL AWARE OF THIS ISSUE AND HAS YET TO INITIATE A RECALL AND WE WERE PLANNING ON A FLORIDA VACATION THIS YEAR (WE LIVE IN OHIO) AND DUE TO THE POSSIBILITY OF GETTING STUCK ON OUR WAY OR ONCE THERE, WE DECIDED NOT TO GO TO THE DISMAY OF OUR KIDS. FIX THIS PROBLEM CHRYSLER AND QUIT SCREWING YOUR CUSTOMERS!!!
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. WEEKS LATER, THE CONSUMER RECEIVED NOTIFICATION AND WENT TO HIS LOCATE DEALER. HOWEVER, THE DEALER ADVISED THE CONSUMER, TO GO TO THE DEALER WHERE HE PURCHASED THE VEHICLE FROM WHICH WAS 90 MILES AWAY, BECAUSE THEY HAD 800 REPAIRS TO MAKE AND WERE RECEIVING ONLY ONE REPAIR KIT A WEEK. *JB *JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE DEALER DISCONNECTED THE AFFECTED PART AS AN INTERIM REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/13/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/30/15*JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS INSPECTED BY THE DEALER, WHERE THE REAR WINDOW DEFROSTER WAS DISCONNECTED AS A PRECAUTION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN UPDATED 04/23/15*JB
TL*THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR POWER SLIDING DOORS WERE OPENED BUT THE DOORS INDEPENDENTLY CLOSED. THE CONTACT WAS IN BETWEEN THE SLIDING DOOR WITHOUT THE LOCK BUTTON BEING ACTIVATED AT THE TIME OF THE FAILURE. AS A RESULT, THE CONTACT SUSTAINED A BRUISE ON THE ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT HEARD A NOISE WHEN THE DOORS WERE OPENED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/19/15*CN UPDATED 10/17/2017*CN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/29/15*CN THE CONSUMER THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 7/7/2015 *JS
TL*THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE VENT WINDOW WAS DISCONNECTED ON THE VEHICLE AND THE CONTACT WAS NOTIFIED THAT THE PART WOULD NOT BE AVAILABLE FOR A YEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ THE CONSUMER STATED THE VEHICLE WAS DUE TO BE REPAIRED ON 3/20/15. UPDATED 6/22/2015 *JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/15*LJ THE CONSUMER STATED THE DEALER DISCONNECTED THE SWITCH FOR SAFETY UNTIL THE PARTS NEEDED TO COMPLETE THE RECALL WERE AVAILABLE. THE GLASS WAS LEFT PARTIALLY AJAR FOR 8 MONTHS. UPDATED 6/15/2015 *JS
Data synced from NHTSA on May 4, 2026