NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 40 MPH, the vehicle lost motive power and stalled without warning. The contact then heard an abnormal sound coming from the vehicle. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 118,000.
Drivers side heat rest deployed sitting still. Plastic holding metal strike pin broke. Luckily no one was in the drivers seat. I just got out of it a few minutes before it happened.
While driving down the highway, my vehicle suddenly went to full throttle. Shocked me so that I held the brake pedal down as hard as I could to keep from rear ending the car ahead of me. After several hundred yards, my van dropped back to idle. Checked and found out this had been a problem with Chrysler vehicles in the 2015 -2016 models. My vehicle has 50,000 + miles on it. Checked with Davis-Moore, my dealer, and they know nothing.
Misfire cylinder 2
Interior driver's side door latch cable frayed causing a malfunction to not allow the door to properly close. Had to replace the door latch cable.
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 60 MPH, the contact heard an abnormal sound and smelled a burning odor. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 190,000.
Transmission failed without warning on a highway causing the vehicle to lose acceleration. 70,000 miles on the vehicle. Up to date on all maintenance. One owner.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the passenger's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,164.
Check engine light came on and took to local mechanic. P0302 code, car has 113,000 miles so new plugs and coils. Drove car for two days and light came back on with same code. Mechanic was confused as to why it was occurring and we did some research to see this seems to be a somewhat common occurrence. Cylinder head needs to be replaced. These seems to be the same issue that was covered under service bulletin 09-002-14 REV. B but was not extended to include newer models that are experiencing the same issue. Apparently Chrysler did not fix the original issue it seems and will not update the service bulletin. Contacted the dealer from which we purchased the vehicle, Len Stoler Inc. 1001 Baltimore Boulevard, Westminster MD 21157. Upon talking to the service manager and explaining the issue I was told that the dealer nor Chrysler had any fiduciary responsibility and there was nothing they could do to help.
When approaching a stop van start vibrating and stop will start after 3 try and does same thing over again
Noticed oil where I normally park my vehicle. Took the van into a mechanic so he could look at it. He stated that the oil leak came from a broken/ cracked oil filter housing. Which he also stated it was an issue among multiple Grand Caravans that have been brought in. It did not give me a warning and the mechanic said if it would have fully broken I could have lost all oil and my engine could have seized up. Which poses a concern considering it is my daily driver and it did not warn me about low oil. I’ve also taken it to the same repair shop for issues with the fuel injectors and coils. Which could be an issue because that caused stalling while I was driving on the highway.
Premature failure of valve lifters and damage to exhaust and intake camshafts. Engine had 59074 miles on it and used appropriate Valvoline synthetic blend oil since approx 15,000 miles. Valve train started ticking and got progressively louder in less than a two week period. Engine oil system was flushed and reserviced with appropriate Valvoline synthetic blend oil once again. Valve ticking got progressively louder and the vehicle went in for repairs. Valve Lifters had premature bearing failure on multiple Lifters causing excessive wear on both the Exhaust and Intake Camshafts as well as the Valve Lash Adjusters. The vehicle was outside of the warranty window. Cost for repairs was $2,272.34. I was informed by the garage who did the repairs that this is a ongoing problem with the Pentar 3.6L
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 5 MPH, the vehicle experienced unintended acceleration. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
While driving the van, the van started making a whining noise. Then it would hesitated to shift gears. Upon accelerating in traffic, the engine would rev up, then the transmission would grab gear sharply. At every stop light the van does not shift forward. It sits there and the engine revs up, but does not shift gears. The van has to be turned off then restarted in order to drive out of first gear. Warning light came on eventually. After scanning at a local auto parts store, the code was P083B. P083B Code: Transmission Fluid Pressure Sensor / Switch “G” Circuit Range / Performance. My family's safety and the safety of others put at risk because we were in traffic at a stop light where we were not able to accelerate and leave the intersection and were in danger of getting rear ended by traffic coming at us once the light was green.
I have been tracking an evap leak with a fuel smell at the rear of my vehicle. I found a burn hole in the top of my fuel pump. This is the original fuel pump. I feel that this could have caused an explosion.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, she heard a screeching sound near the front passenger’s side tire before the vehicle hesitated and then stalled. The contact stated that she placed her foot on the accelerator pedal but the engine failed to engage. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were notified of the failure and confirmed there were no recalls affiliated with the VIN and no further assistance was provided. The failure mileage was approximately 34,137.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that upon shifting from park(P) to drive(D) and depressing the accelerator pedal, the transmission remained in first gear. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that the transmission was replaced; however, the failure persisted. The independent mechanic replaced the transmission for a second time; however, the failure reoccurred. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train) due to the vehicle manufacture date. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.
I was driving on the highway and the car just turned off. this happened a few times.
It’s not wanting to switch gears so when I’m trying to accelerate at times it will not accelerate.
The car was Driving and the blind spot module on the driver's side in the rear bumper started to smoked, because of a short in the electrical from water damage
My 2015 Dodge Dodge Grand Caravan was traveling home to St. Louis from Michigan. The car began to make a whining noise. My wife, who was driving, pulled off the interstate in Indianapolis. As she started driving on the local surface streets, the van began to lurch and behave erratically. She stopped completely and found an auto service center nearby to take it to. As she tried to get there, the engine would spin and the rpms would rise but the van would barely move. The service center did not work on transmissions so we had it towed to a transmission specialist. They determined that the transmission pump failed causing a loss of hydraulic pressure. The loss of pressure burned out the clutches which deteriorated and are present in the transmission fluid. Those issues created a number of waterfall issues with the gears in the transmission including gear ratio errors, skipping over 2nd gear, flare shifting into 3rd gear, and the transmission losing all engagement when it reaches operating temperature. In contacting Dodge/Chrysler, they informed me that there isn't an open recall for them to cover the $4,500 repair under despite the fact that this completely aligns with a prior recall on the 2015/2016 year Grand Caravans. Recall No. 16V461000, Automatic Transmission, where the transmission pump seizes, causing a lack of hydraulic pressure, and the vehicle loses motive power.
I am inquiring about the failure of my 2015 Dodge Grand Caravan Sliding Door Power Lock Actuator. My Drivers Side passenger sliding door recently became stuck, and could not be opened from the outside or inside. This is a massive safety hazard, and could possible result in death or injury. What if there was a fire or an accident and we had to get out. There is a service bulletin 23-036.21 that covers replacing the actuators for this very reason, but my vehicle is not listed. This is a problem. Now with the door in lock position, everytime the automatic or power door lock is used, there is a really loud buzzing sound. My worry is that the door will actually come unlocked, and open on its own as i am driving down the highway, so it is a little unnerving. I want to get this fixed for our safety, but i want to know if this will be covered under the service bulletin 23-036.21, per the NHTSA this seems to be affecting more than just the 2016 RT models, and while i love our vehicle, I am now worried for my families safety.
Both rear passenger doors will not unlock or open.
Buzzing in side door when unlocking
- Check engine light - code: P0302 (Misfire Cylinder) - This is a converted wheelchair mini-van and I am in a wheelchair. Break-down on freeway would leave me stranded. - Apparently this #2 cylinder problem was part of a recall for 2011-13 Pentar 3.6L engines and from what I have read online the problem still persist and in 01/2022 a class action lawsuit has been filed against FCA for this exact problem (See attached). - I have taken the van into both the dealer and independent service center - Heads need replacing due to known bad cylinder head problem with these engines. - Check engine light came on in 03/2022 and I paid to have plugs and head gasket replaced only for the P0302 light to come immediately back on. Took back in and 2nd experienced tech confirmed head problem and instructed me to go to dealer; dealer confirmed head problem but said no recall available as of yet. Dealer quoted repair cost to heads of $5,145!!!
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 40 MPH, there was a grinding sound coming from the vehicle. After coming to a stop, the transmission shifter was seized and the vehicle was undrivable. The vehicle was towed to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.
I drove over a pot whole that hit the transmission. The transmission was replaced but 3 different times each one contuines to fail. Before the transmission incident. My car would lose power while driving. There was knocking noise from the engine. The transmission shifted slow before as well. But after the transmission being changed out there's been leakes power lost again and more knocking. The car been through insurance already.
THE Transmission Loses Hydraulic Pressure, THE Vehicle MAY Lose Motive Power, Increasing THE Risk OF A Crash.
Our check engine light came on when we were coming down from the mountains. We took it to a mechanic who diagnosed it as a issue with the transmission pump. Now we are afraid to drive it and it is our only vehicle for our family of four. The mechanic quoted us nearly $5000 out of pocket to fix this issue since our vehicle is not included in the list of vins for another recall of this model.
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving the accelerator pedal was depressed however, the vehicle failed to accelerate. The vehicle revved up but, failed to shift into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission had failed and needed to be repaired or replaced. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 128,000.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an unknown speed, there was a whining noise coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The approximate failure mileage was 158,000.
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 50 MPH, the transmission failed, and the vehicle would not properly accelerate almost causing a crash to occur with a semi-truck. The vehicle was towed to the local dealer who diagnosed that the transmission had failed due to a faulty transmission pump. The vehicle was towed to an independent mechanic who replaced the transmission and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 16V461000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
trans axle oil pump failure. transmission failed while in traffic. van would not move in forward or reverse. the problem was diagnosed by a dealer and found to be failure of the trans axle oil pump. transmission was replaced
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 80,000. The VIN was not available.
Passenger side sliding door suddenly stopped opening. It will not unlock using the remote, car door buttons, or manually. This presents a safety issue for back seat passengers. If the other door fails, the will be unable to exit the vehicle without climbing over the seats to use the front door. This could be deadly in an emergency. There was no warning, it simply stopped working. In my research, I came across many other Dodge Caravan owners who complain of the same issue. Repair prices have been quoted $1000-1500.
Passenger sliding door faulty actuator. Five months after purchasing the car the door started buzzing every time it is unlocked.
When drive over 60mph I smell burn from front hood. I took to Dodge dealership. They said oil leaking so paid $950 , 3 weeks later car broke down like can't go over 30mph, Aqcell won't go up , I took to dealership again , he said transmission I paid $4600( October) it used transmission. After change transmission drive was uncomfortable, not smoothly like before. I took dealership he said It because differen transmission, so need takes a while to get use to it. (Idk it true or not) And engine light on over 7 times and still burning smell if drive over 60mph. Dealership kepts 3 days but they said car is fine. Im like how heck fine? If I drive 60mph now I can smell burn . Feel very uncomfortable to drive i have 3 kids always with me but can't sell car with this conditions . Any advice appreciate
The front head rests contain a safety device that extends the head rest to support the head during a crash. We were unaware of this feature until the passenger head rest burst over a year ago. That was reported in a seperate incident report. We are still waiting for Dodge to repair the passenger head rest. Within the past couple weeks, the driver head rest burst open, while we were not in the vehicle. We did not notice the head rest was burst until my wife saw it from the side when I was driving it. She normally drives the vehicle.
The contact owns a 2015 Dodge Grand Caravan. The contact stated while his wife was driving 40 mph, the vehicle started to hesitate. The contact stated that the powertrain control P0470 code was displayed. The driver was able to continue driving to her residence. The contact made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 88,289.
Passenger head rest safety mechanism deployed for unknown reason.
The driver side passenger sliding door lock actuator is frozen, keeping the door perpetually locked. The passenger sliding door actuator will not lock at all, so the passenger sliding door is perpetually unlocked. I've been told by an auto mechanic that the passenger side sliding door is in danger of permanently locking as well. If that's the case, passengers will have to enter by the front doors (or the back hatch, which is too inconvenient). In the case of an accident, I'm concerned that exiting the vehicle will be dangerous for backseat passengers. I understand that there's an extended warranty for the 2015 Dodge Grand Caravan lock actuators, but the extended warranty only includes those manufactured after May 1, 2015. My 2015 Dodge Grand Caravan was manufactured February 2015. My family budget is really tight, and the prospect of putting $1500 to $2000 down for repairs to these doors is cost prohibitive. The doors are available for inspection. The vehicle has been inspected by a local auto service center mechanic and the actuators were confirmed as the problem by the service center. There was no warning of failure of the actuators beforehand.
Sliding doors have stopped working. Doors are stuck in locked position. Cannot open even manually. Happened first on passenger side now on drivers side.
Got results back from the dealer on my grand caravan transmission pump. He said pump failed and burned up transmission. Now I need to replace the whole transmission thanks to dodge not covering all these vehicles with bad transmission pumps! This recall S44 should of been expanded to cover all vehicles from 2015 to2017 since I see a lot of people on the internet have the same problem and complaints. Dodge should be held liable for all these vehicles that need a new transmission due to the faulty pump!! Not just a select few that they deemed worthy of the recall! They cheated the people by not covering all these bad pumps!! Let’s hold them accountable for it!!
Transmission pump failed while driving the vehicle causing me and my handicapped daughter to be stuck on highway. Was able to get vehicle off the road. Vehicle started to make a whining sound then when I had to stop for road construction it started to jerk forward while I was stopped with my foot in the brake. Then when I went to accelerate I had no power to move forward. Rpms would go to 4000 but vehicle would barely move. Once I was able to safely get off highway I had to call for a ride home. I hate to think if this would of happened while I was actually driving the vehicle on the busy highway and not stopped for road construction what might of happened to me and my daughter if someone would of rear ended us while my vehicle stopped moving in fast traffic! Got home and I searched for any recalls for my type of vehicle and I seen there was a recall for this problem and the recall number was s44. But when I put my vin number in it says my vehicle wasn’t covered for this recall. Well obviously it should be covered because of the faulty transmission pump stranding me on the highway. This recall should be extended to more vehicles like mine. I have called Chrysler and I am awaiting any info from them wether they are going to pay for this. The vehicle is a 2015 but only has 56000 miles on it! No way this part should fail with that amount of low miles on it. It should be covered under the recall s44! Please let me know what I can do about this if they fail to cover me under this recall. While I’m only assuming this is the problem with the vehicle due to recalls being issued for it I will be taking it to a garage to be fixed but would like to be reimbursed if this is the problem with my vehicle! Obviously the recall should of been extended to cover more vehicles than what it did. Once I have proper confirmation for the problem I will be refilling a complaint with all paper work to prove my claim if Chrysler doesn’t pay to fix this!
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door would not unlock when the contact attempted to unlock and open the door. The vehicle also made an abnormal sound while the contact attempted to lock or unlock the doors. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 126,447.
The lock on the passenger sliding door has stopped locking the door. When all the other doors are locked the door will still open. The lock also cannot be engaged manually the lock is stuck in the unlocked position. The driver side sliding door has started to make a buzzing sound when the locks are engaged. I think this indicates that the actuator on the driver side door may also be starting to fail.
The doors make an extremely startling noise everytime we exit the car or open the door
Rear passenger sliding door actuator failed. This is a COMMON problem with these vehicles and poses an extremely dangerous safety risk when an owner is unable to open/close the door and when the door opens on its own due to failed lock actuator. This poses a risk for fire safety, wreckage safety to exit vehicle and poses significant risk to person's riding in the seat while the door can open spontaneously. There is also a risk factor because the door cannot LOCK or UNLOCK (depending on which position the door gets stuck in when the part fails). Thousands of owners of these specific vehicles are asking for a recall for safety reasons.
Light came on (not flashing) took to Auto Zone for a diagnostic which the ASE Certified Technician said the error code was PO301 cylinder 1 misfire was detected and it was the #1 spark plug and it needed new one. However the spark plugs are not scheduled for maintenance until 100 k miles and my van is just over 60 k and I had my dealership do the 60k maintenance in March but didn’t include the spark plugs. We had a mechanic from out of town look at it per our dealership as we were out of town. He reset the code on 6-1-2021and it came back on after 7 days for two weeks it went off and came back on again on 6-11 and went off on the 14th. Today is the 15th of June, 2021.
WAS EXITING SCHOOL PARKING LOT AND THE HEADREST LIKE EXPLODED!