There are 27 owner-reported air bags & restraints complaints for the 2012 Dodge Journeyin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email
ON THE FREEWAY, CAR HYDROPLANED AND HIT CONCRETE TEMPORARY DIVIDER TWICE. ONCE IN THE BACK AND THEN THE FRONT AND SIDE OF THE CAR. CAR CROSSED THREE LANES AND FORCIBLY LANDED ON EDGE OF FREEWAY.
OVER HEATING AND RUNNING HOTTER THAN USUAL. UNUSUAL SMELL FROM ENGINE WHEN ACCELERATING QUICKLY. POPPING WHEN MAKING SHARP TURNS. AIR CONDITIONER TURNING ON AND OFF OR UP AND DOWN RANDONLY
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 10 MPH, OR WHILE STOPPED, THE SEAT BELT FAILED TO RETRACT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED JOHNSON DODGE CHRYSLER JEEP RAM (LOCATED AT 1210 HIGHWAY 39 N, MERIDIAN, MS 39301, 601-693-6343) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN AIR BAG RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNKNOWN.
WHILE DRIVER THE AIRBAG LIGHT CAME ON IN MY VEHICLE. I TOOK IT TO THE DEALER AND THEY SAID IT WAS BECAUSE OF THE SEATBELT HARNESS AND SENSOR.
AIR BAG LIGHT COMES ON WHEN STARTING, GOES OUT THEN COMES BACK ON AND STAYS ON.
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND MIDDLE SEAT BELTS FAILED TO UNLOCK AND RELEASE. THE SEAT BELTS HAD TO BE CUT TO RELEASE THE OCCUPANTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409, (253) 475-7300) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN DODGE CHRYSLER JEEP RAM (950 HARTER PKWY, YUBA CITY, CA 95993, (530) 742-6406), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT DIAGNOSTIC TESTING WAS NEEDED. THE CONTACT WAS REFERRED TO A LOCAL DEALER. ADDITIONALLY, A SPECIALIST WOULD BE SENT TO REVIEW THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
MY CAR WAS IN AN ACCIDENT ON THE HIGHWAY GOING 60MPH REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY.
6 WEEKS AGO THE AIRBAG SENSOR LIGHT APPEARED IN MY CAR. I CALLED THE LOCAL DEALERSHIP (LAFONTAINE IN LANSING, MI) AND THEY TOOK A LOOK AT IT. THEY DISCOVERED THE WIRING BETWEEN THE SENSOR AND THE AIRBAG HAD CORRODED. IN SEPTEMBER 26, 2017, OUR CAR'S HEATER CORE EXPLODED ON US AFTER BEING INSTALLED IMPROPERLY EARLIER IN 2017 BY WYSUP CHRYSLER IN PULLMAN, WASHINGTON. IT POURED BOILING HOT WATER AND ANTIFREEZE ON MY HUSBAND WHILE HE WAS DRIVING THE CAR. WE BELIEVE THAT THIS WAS THE CAUSE OF THE CORRODED WIRING, BUT DODGE REFUSES TO FIX IT. WE HAVE BEEN WITHOUT A CAR FOR OVER A MONTH NOW AS WE SIT AND WAIT TO SEE IF DODGE CORPORATE, THE BBB, OR THE ATTORNEY GENERAL'S OFFICE OF WASHINGTON STATE WILL HELP US. THE COST TO FIX OUR AIRBAG SENSOR IS $1500.
WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COVERS. I HAVE TAKING IT TO TWO DIFFERENT DEALERSHIPS AND THEY DO NOT TAKE ME SERIOUS. ALWAYS TRYING TO GET ME TO BUY A NEW CAR. INSTEAD OF FIXING MY CURRENT ONE
AN ACCIDENT WAS REPORTED ON 11/16/2017, THIS YEAR. COULD IT BE TO THE AIR BAG DID NOT DEPLOYING AS AN FIRE-HYDRANT WAS STRUCK TEARING OFF THE PASSENGER SIDE OF THE SUV AND PERMANENTLY DAMAGING THE ENGINE CRADLE WAS TORN FROM THE MOTOR...UPDATED 12/13/17 *BF *BF *TR
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND ANTI-SKID WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN; HOWEVER, BOTH THE FRONT AND REAR BRAKE PADS AND FRONT ROTORS WERE REPLACED. THE FAILURE PERSISTED AND THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF A RECALL, AND SUGGESTED HE CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE VEHICLE WAS TAKEN TO WALDORF DODGE (2294 CRAIN HWY, WALDORF, MD 20601 (301) 232-0946) WHERE THE AIR BAG RECALL WAS SERVICED. THE CONTACT INFORMED THE DEALER OF THE BRAKE FAILURE, BUT THE DEALER FAILED TO DIAGNOSE OR REPAIR THE BRAKE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 207,000.
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE WARNING INDICATOR COULD LEAD TO A FAILURE. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438, (855) 276-1941), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE CONTACT COULD CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 70,611. UPDATED 09/01/17*LJ THE CONSUMER STATED THE SEATBELT LIGHT REMAINED ON AT ALL TIMES. *JS
IN AN ACCIDENT ON ACCESS RD OF IH 35 AND A CAR ON A SIDE STREET DID NOT STOP AT THE STOP SIGN THEY WENT THROUGH IT AND T BONED ME . THE WHOLE PASSENGER SIDE OF THE CAR WAS DAMAGED. MY DAUGHTER WAS IN THE PASSENGER SIDE OF THE CAR AND NEITHER OF THE CURTAIN AIR BAGS DEPLOYED.
TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE CONTACT'S VEHICLE FLIPPED OVER. THE AIR BAGS DEPLOYED. THERE WERE TWO INJURIES SUSTAINED THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,523.
VEHICLE WAS TRAVELING ON A SIDE STREET AND WAS STRUCK BY ANOTHER VEHICLE ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL CAUSING IT TO SPIN AND ROLL. AS YOU CAN TELL BY THE PICTURES ATTACHED THE SIDE CURTAIN AIRBAGS DID NOT DEPLOY EITHER AT THE TIME OF INITIAL IMPACT FROM THE OTHER CAR HITTING THE SIDE OF OUR VEHICLE, NOR DID IT DEPLOY WHEN THE VEHICLE ROLLED ON IT'S SIDE AND ROOF. OUR CONCERN IS WHY?
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE AIR BAG WARNING INDICATOR ILLUMINATED. A LOUD ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. AUTONATION CHRYSLER DODGE JEEP RAM SPRING (21027 I-45, SPRING, TX 77388, (281) 715-6927) DIAGNOSED THAT THE WHEEL WIRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, AN ON COMING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
MY HUSBAND AND I WERE TRAVELING UP OUR HILL ON FROM OUR HOUSE. IT IS VERY STEEP, LIKE CRESTING THE TOP OF A ROLLERCOASTER. ONCE WE WERE AT THE TOP COMING OVER THE TOP OUR BRAKES GAVE OUT. MY HUSBAND KEPT PUSHING THEM TO THE FLOOR AND STILL NOTHING WORKED. WE HAD TO ROUND A BAD CURVE TOWARDS THE BOTTOM AND HAD TO SWERVE TO AVOID HITTING A CAR COMING UP THE ROAD. IN DOING SO MY HUSBAND TRIED TO KEEP CONTROL OF THE CAR BUT ENDED UP VEERING OFF THE ROAD INTO SOMEONE'S YARD WHERE WE HIT A TREE HEAD ON THEN SKIDDED ACROSS THEIR DRIVEWAY AND CRASHED THROUGH THEIR PRIVACY FENCE AND LANDED NOSE DOWN INTO THEIR INGROUND SWIMMING POOL. AND AT NO POINT DID OUR AIRBAGS DEPLOY. WE WERE WEARING SEAT BELTS BUT I ACTUALLY HAD TO GO THE LOCAL URGENT CARE FOR HEAD INJURY AND MY HUSBAND IS SEEING A DR FOR BACK INJURY. OUR HEADRESTS HAD A MECHANISM THAT DEPLOYS IN ACCIDENTS. THAT WAS ALL THAT WORKED. THANK GOD NOBODY WAS IN THE POOL BECAUSE THEY WOULD HAVE BEEN KILLED. THE POLICE WERE CALLED AND A REPORT FILED.
Showing 1–20 of 27 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026