2012 Dodge Journey Complaint Log

ABS AND TRACTION CONTROL LIGHTS ILLUMINATED. DIAGNOSED BY THE DEALERSHIP THAT THE ABS MODULE NEEDED TO BE REPLACED. BRAKES CONTINUED TO WORK AND AT FIRST THE ABS AND TRACTION CONTROL WENT ON AND OFF INTERMITTENTLY.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE WARNING INDICATOR COULD LEAD TO A FAILURE. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438, (855) 276-1941), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE CONTACT COULD CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 70,611. UPDATED 09/01/17*LJ THE CONSUMER STATED THE SEATBELT LIGHT REMAINED ON AT ALL TIMES. *JS

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER (GANLEY CHRYSLER DODGE JEEP RAM ON 310 BROADWAY AVE, BEDFORD, OH 877-639-6813) WHO REFUSED TO REMEDY THE RECALL REPAIR BASED UPON WHERE THE VEHICLE WAS MANUFACTURED. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER COULD REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PURCHASED NEW IN 2012. DODGE JOURNEY SXT THE TIRES DEVELOPED CORD SEPARATION AT 22,000 KM. MANUFACTURER KUMHO. NEITHER CHRYSLER NOR KUMHO WOULD OFFER ANY COMPENSATION. EVEN HAD 4 WHEEL ALIGNMENT DONE THAT CHECKED OUT OK TO MAKE SURE IT WAS NOT THE PROBLEM. REPLACED THEM WITH AMERICAN MADE TIRES AND SO FAR NO ISSUES. MY ADVISE TO NEW CAR PURCHASERS IS HAVE TIRES IF OFF SHORE REPLACED WITH DOMESTICS AS PART OF OFFER TO PURCHASE. SECONDLY VEHICLE TO DATE ONLY HAS 37,000 KM AND BRAKE ROTORS DEVELOPED A WARP. PULSATION IS BEING FELT UPON MODERATE BRAKING. I AM NOT ONE TO BE HARD ON BRAKES AND HAVE NEVER HAD TO PANIC STOP THUS NOT HAVING TO OVER HEAT THE BRAKES. NEXT ISSUE THE CRUISE CONTROL WILL NOT ENGAGE WHEN THE BUTTON IS PUSHED. THE CLOCK ON THE RADIO DOES NOT KEEP TIME . THIS IS NOT OUR DAILY DRIVER AND THE WARRANTY HAS RUN OUT TIME WISE. TO DATE ONLY JUST OVER 37,000 KM. I OWN 2 OTHER N.A. VEHICLES BY GM AND FORD 2001 AND 1999 RESPECTIVELY . THE 01 SUNFIRE 455,000 KM 4 SETS OF PADS AND ORIGINAL ROTORS AND DRUMS AND F150 WITH 157,000 2ND SET OF PADS AND ORIGINAL ROTORS SO YOU CAN SEE IT IS NOT A POOR DRIVING STYLE. VERY DISAPPOINTED WITH CHRYSLER PRODUCTS . HAVE TO TAKE THE JOURNEY BACK TO DEALER FOR SERVICE TO SEE WHAT CAN BE DONE AND WILL BE GETTING HOLD OF CHRYSLER REP, THIS ONE IS MORE IN THE SHOP THAN IN MY DRIVEWAY THANKS TO GM AND FORD FOR KEEPING ME ROLLING.IF NO POSITIVE RESULTS FROM DEALER OR CHRYSLER I WILL NOT RECOMMEND THEIR PRODUCT TO ANYONE FROM MY EXPERIENCES. I HOPE SOME ONE AT CHRYSLER READS THIS COMMENT.I WOULD CERTAINLY LIKE TO HEAR THEIR RESPONSE. HAVING READ MANY FORUMS ONLY TO FIND OUT MANY ARE HAVING THE SAME ISSUES WITH THE SAME VEHICLES.

HI MY NAME IS [XXX]. I'M WRITING THIS COMPLAINT ON THE BASIS OF MY 2012 DODGE JOURNEY. I HAVE HAD MY 2012 DODGE JOURNEY FOR 2 YEARS AND 3 MONTHS, AND I HAVE HAD TO REPLACE FRONT BRAKE PADS AND RESURFACE ROTORS 3 TIMES IN 2 YEARS. I'VE ALSO HAD TO REPLACE REAR BRAKE PADS AND RESURFACE ROTORS TWICE ON THE BACK 1 RECENTLY BEING 3 DAYS AGO AND NOW I TOOK IT SOMEWHERE ELSE BECAUSE OF NOISE IN THE FRONT BRAKES AND ROTORS AND THEY SAID I NEED FRONT CALIBERS ON BOTH SIDES AND BRAKE HOSE ON BOTH SIDES, AND A BREAK FLUID FLUSH AND NEED MORE BRAKES BECAUSE THEY LOCKED UP AT THAT PLACE TODAY ALSO. I HAVEN'T EVEN PAID CAR PAYMENT THIS MONTH AND I'VE ALREADY PAID 300 DOLLARS FOR BRAKE CALIBER ON THE TRUCK AND PLACE I WENT TO GET A 2ND OPION AND THEY SAID I NEED 652.85 DOLLARS TO GET MY FRONT DONE AND THIS IS 2 DAYS LATER AFTER I GOT MY BACK DONE. I HAVE SPENT AT LEAST 3,000 DOLLARS ON THIS ON GOING PROBLEMS IN THE PAST 2 YEARS. MY 2012 DODGE SUCKS AND I NEED HELP. I'M GETTING ME A LAWYER AND IM FILING ALL KIND OF COMPLAINTS ABOUT THIS CURRENT PROBLEM THAT I DONT HAVE MONEY TO KEEP GETTING FIXED. ALSO ONCE MY BRAKES LOCKED UP ON THE TRUCK ONCE AT THE DEALERSHIP WHICH WAS JULY 11, 2018 THAT COST 300 DOLLARS. I LIVE 30 MINUTES AWAY FROM THE DEALERSHIP, I TAKE I95 TO AND FROM THE DEALERSHIP, THEY WERE ABOUT TO LET ME DRIVE MY TRUCK BACK HOME BUT THE BRAKE HAD LOCKED BEFORE THEY CAN GIVE IT BACK TO ME. QUESTION WHAT IF I WOULD'VE GOT IN MY TRUCK AND DROVE BACK HOME ON I95 AND MY BRAKE WOULD HAVE LOCKED UP??? THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE BRAKE WARNING LIGHT, ABS WARNING LIGHT AND TRACTION CONTROL WARNING LIGHTS COME ON RANDOMLY. SOMETIMES THE BRAKES FAIL TO ENGAGE WHEN THE ABS LIGHT IS LIT AND THE VEHICLE MAKES A WEIRD NOISE (SOUNDS LIKE GRINDING SOUND). YESTERDAY MY WIFE WAS UNABLE TO STOP AT A TRAFFIC SIGNAL AND WENT THROUGH A RED LIGHT WHEN THE BRAKES WOULD NOT WORK. THIS MODEL AND YEAR ARE UNDER A RECALL R61 (HHTSA 15V675000) BUT CHRYSLER SUPPORT SAYS OUR VIN IS NOT COVERED. TURNS OUT THAT THE MANUFACTURE DATE OF OUR CAR IS ABOUT 6 MONTHS PRIOR TO THE REPORTED RECALL MANUFACTURING DATES. THIS IS A DANGEROUS SITUATION THAT THEY REFUSE TO EVEN LOOK AT OR DIAGNOSE WITHOUT CHARGING US TO DO SO. IT DOES NOT TAKE A ROCKET SCIENTIST TO SEE THAT OUR VEHICLE IS EXHIBITING THE EXACT SAME PROBLEMS AND SYMPTOMS AS DETAILED IN THE ABOVE RECALL. I GUESS THEY WANT SOMEONE TO DIE BEFORE TAKING ACTION. IT IS MY UNDERSTANDING THAT SAFETY ITEMS LIKE ABS ARE COVERED FOR 5 YRS OR 100000 MILES AND OUR VEHICLE IS UNDER THAT DESCRIPTION AS IT HAS 86,000 MILES AND WAS BUILT 10/2011

THEY'RE ARE RECALLS FOR ALL THE ISSUES I'M HAVING WITH MY VEHICLE BUT WHEN I PUT THE VIN IN IT DOESN'T FALL UNDER THE RECALL LIST. I DON'T SEE HOW THEY CAN CHOOSE WHAT CARS TO FIX IF THE SAME PROBLEMS AND PARTS ARE ON ALL THEM. SO I GUESS DODGE IS DEFINITELY NOT THE VEHICLE TO BUY SINCE THEY DON'T STAND BEHIND THEY'RE WORK. I WAS DRIVING AND THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING. AND FROM WHAT I'VE BEEN TOLD IT'S THE BRAKE SENSOR AND THAT'S ONE OF THE RECALLS MY VEHICLE VIN DOESN'T FALL UNDER.

DODGE RECALL 2011-2015 2012 DODGE JOURNEY PURCHASED MARCH 25 2017 - TOTAL LOSS AS OF APRIL 24TH 2017 ENGINE BLEW DURING A REVERSE

THE ANTENNAE ALLOWS WATER TO ENTER UNDERNEATH IT, SEEMS ITS NOT FULLY SEALED ALL AROUND AND IT ALLOWS WATER TO ENTER VEHICLE. LINER HAS WATER RINGS AND REAR LEFT FLOOR GETS PRETTY DAMP. SAW THE SAME WATER RINGS IN A 2010 JOURNEY. RUSTING OUT ANY METAL AND OR ELECTRICAL COMPONENTS NOT SEEN.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND LATER TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

DRIVING AT LOW SPEED, DURING LEFT HAND TURN VEHICLE ENGINE STALLED OUT AND POWER STEERING CEASED FUNCTIONING. POWER TO RADIO, LIGHTS,ETC. REMAINED FUNCTIONING. UPON COMING TO STOP IN SNOWBANK, PLACED VEHICLE IN PARK, PRESSED IGNITION BUTTON AND VEHICLE RESTARTED.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THE BRAKE PEDAL WAS RELEASED AND REAPPLIED UNTIL THE VEHICLE FINALLY STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE FACT THAT THE VEHICLE WAS OPERATING NORMALLY. SEVERAL DAYS LATER, WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS HAVING A FUSE BOX FAILURE. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER BECAUSE THERE WAS A RECALL; HOWEVER, THE DEALER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

I'M EXPERIENCING AN ODOR THAT IS COMING THROUGH MY VENTS, IT SMELLS LIKE ANTIFREEZE BUT THEN THE ODOR CHANGED AND IT SMELLED LIKE ANESTHESIA AND HAD AN EFFECT LIKE IT AS WELL. I WAS DRIVING ON MY WAY HOME FROM WORK AND HAD THE AIR-CONDITIONER RUNNING (SUMMER 2016) MY EYES STARTED TO GET BLURRY AND THE SMELL WAS TAKING OVER ME, I SAID TO MYSELF I THINK I'M ABOUT TO PASS OUT ( IT WAS A FEELING LIKE I WAS GOING UNDER TO PREPARE FOR SURGERY) I QUICKLY LET THE WINDOWS DOWN TO AIR OUT THE CAR. AND THEN I WAS FINE. I DID NOT RUN THE AIR THE REST OF THE SUMMER. NOW THAT IT IS WINTER I WAS RUNNING MY DEFROST AND THE SAME SMELL WAS THERE SO I QUICKLY DEFROST AND AIRED OUT THE CAR. ALSO WITH IT BEING COLD AND TURNING ON THE HEAT I STILL GET THAT ANTI-FREEZE SMELL. SOMETIMES WHEN I AM NOT RUNNING ANYTHING THROUGH THE VENTS A WHIFF OF THE SMELL COMES THROUGH. I HAD MY CAR SERVICED AND LOOKED AT BUT THEY COULD NOT FIND ANYTHING WRONG AND COULD NOT DETECT THE FOUL SMELL. EACH TIME I AND THESE ENCOUNTERS I WAS DRIVING BOTH IN THE CITY AND ON THE HIGHWAY. THIS STARTED IN THE SUMMER OF 2016 AND IT IS STILL HAPPENING AS OF 3/17/17

ALTERNATOR IS DEFECTIVE RUINING BOTH THE BATTER AND HAVING TO REPLACE THE ALTERNATOR AND BATTERY MULTIPLE TIMES. THIS HAS HAPPENED TWICE ALREADY IN JANUARY 2014 AND APRIL 2015. AND AGAIN NOW MARCH 2017. ON A ROAD TRIP MY WIFE AND KIDS WENT ON IN THE MIDDLE OF THE HIGHWAY THE VEHICLE SUDDENLY LOST POWER AND ALMOST CONTROL. SHE WAS ABLE TO PULL IT TO THE SIDE OF THE ROAD. SHE TURNED THE CAR OFF COMPLETELY THEN TURNED IT BACK ON AND IT STARTED. THE DROVE ANOTHER HOUR AND THE BATTERY LIGHT CAME ON SHORTLY AFTER THE VEHICLE POWERED OFF AGAIN. SHE THE CALLED ROADSIDE ASSISTANCE AND THEY BROUGHT IT HOME. WE HAD TO REPLACE THE ALTERNATOR AND BATTERY. THE SECOND TIME THIS HAPPENED I WAS ABLE TO IDENTIFY THE PROBLEM AS TO NOT GET STRANDED AND ONCE AGAIN REPLACED THE ALTERNATOR AND BATTERY. THE AUTO PARTS GUY INSURED ME THAT THEY HAD FIXED THE PROBLEM WITH THE NEW ALTERNATORS. CLEARLY NOT. WE JUST FINISHED OUT 3RD REPLACEMENT OF BOTH ALTERNATOR AND BATTERY AFTER A LONG ROAD TRIP WE HAD TO BUY A BATTERY IN THE MIDDLE OF TO GET HOME. THIS ISSUE NEEDS TO BE ADDRESSE. I SPOKE WITH THE DODGE DEALERSHIP ORIGINALLY AND THEY WERE NO HELP AND SAID THEY WOULD HAVE JUST REPLACED THE ALTERNATOR AND BATTERY AS WELL. ## VIN PASSED ## DODGE JOURNEY 2012 ##

I WAS DRIVING MY SUV AND WHILE DRIVING MY TRUCK STALLED AND I COULD NOT TURN IT OFF FOR SEVERAL MEANS. THE STEERING WHEEL LOCKED UP AND MY PUSH START BUTTON WOULD NOT LET ME TURN IT OFF TO RESTART. AFTER 10 MINS IT LET ME RESTART. I HAD IT TOWED TO A CAR REPAIR SHOP AND THEY CAN NOT FIND ANYTHING WRONG . THE FIRST SHOP TOLD ME THAT MY OIL WAS MIXING WITH MY COOLANT AND VISA VERSA . I THEN TOOK IT TO THE MAIN SHOP TO HAVE IT LOOKED AT AND THEY SAY IT'S NOTHING WRONG. I JUST DROP MY KIDS OFF MOMS BEFORE THIS HAPPEN AND I JUST GOT OFF THE INTERSTATE, THE POSSIBILITY OF IT CUTTING OFF WHILE MY KIDS ARE IN THE VEHICLE IS DANGEROUS.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE CONTACT ALSO INDICATED THAT THE FUEL GAUGE INDICATOR DISPLAYED INACCURATE INFORMATION AND INDICATED THAT LESS FUEL WAS IN THE TANK THAN THE ACTUAL AMOUNT. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.

TRANSMISSION WENT OUT WHILE DRIVING. WARRANTY HAD EXPIRED ONE MONTH PRIOR. CAR DID NOT EVEN HAVE 100K MILES YET. DODGE TRIED TO SAY I HAD NEVER BEEN TO A DODGE DEALERSHIP WITH THE CAR BEFORE SO THEY REFUSED TO OFFER ANY SUPPORT. *TR

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE VEHICLE WAS AT A COMPLETE STOP, SMOKE APPEARED UNDERNEATH THE HOOD WITHOUT WARNING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,026. (RECALL RELATED INCIDENT) TS

THE POWER ADAPTERS IN THE CENTER CONSOLE HAVE SHORTED OUT THE AUX PORT WORK THE USB AND OTHER PORTS AND LIGHTS DO NOT. ALSO THE SYNC CLIMATE CONTROL WILL UN-SYNC WITH OUT BEING TOUCHED IN THE REAR OR FRONT OF THE CAR.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. PRIOR TO THE FAILURE, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE "NO KEY CONNECTION" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN. THE CONTACT WAS NOT INFORMED AS TO WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED TWO DAYS AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

EVERY 3 TO 4 MONTHS I HAVE TO GET NEW BREAKS BECAUSE THE BREAKS START GRINDING SO BAD.

FOR THE LAST FOUR WEEKS MY VEHICLE JUST STOPS IN THE MIDDLE OF DRIVING AND SHUTS OFF THE STEERING WHEEL LOCKS AND THE CAR IS NOT MOVABLE FOR WELL OVER A FEW MINUTES. HAVE TAKEN THE VEHICLE TO BE CHECKED AND IT CLAIMS TO BE NOTHING BUT YET THE SAME PROBLEM PERSIST PLEASE ADVISE ME ON WHAT I SHOULD DO, THE VEHICLE IS AT 90,000 MILES AND I WANT TO FIGURE OUT THE PROBLEM PLEASE AND TY IN ADVANCE. *TR

I WAS DRIVING ONTO THE ENTRANCE TO THE EXPRESSWAY AND MY CAR WOULD NOT PICK UP SPEED. IT STARTED HESITATING AND WOULD NOT PICK UP SPEED, THE ESC LIGHT CAME ON AND STARTED BLINKING AS WELL AS THE ETC LIGHT CAME ON. I IMMEDIATELY GOT OFF THE EXPRESSWAY AT THE NEXT EXIT WHEN I CAME TO A STOP , THE CAR STALLED AND CUT OFF I COULD HAVE BEEN REAR ENDED I PUT MY FLASHERS ON AND STARTED THE CAR IT STARTED BUT IT WAS STILL HESITATING I PULLED OVER IN A CAR PARKING LOT AND TURNED IT OFF I TURNED IT BACK ON AGAIN AND DROVE HOME SLOWLY AND MADE AN APPOINTMENT TO THE CAR DEALERSHIP THE LIGHTS DID NOT COME BACK ON I FEEL VERY VERY UNSAFE DRIVING THIS CAR.

I HAVE HAD 5 ENGINE FIRES ,IN THE LAST 8 MONTHS, THE FOAM INSIDE THE ENGINE COVER MELTS ,CAUSING TOXIC FUMES TO COME IN SIDE THE DODGE JOURNEY,YOU CAN NOT USE THE HEATER OR A/C BECAUSE YOU WILL LOOSE YOU BREATH, I LMOST HAD A DEATH OCTOBER 23,2016 IN THIS 2012 DODGE JOURNEY, DUE TO TOXIC MELTING FOAM, .. DODGE WILL NOT DO ANYTHING TO FIX THE PROBLEM, ALSO PLEASE REFER TO COMPLIANT #10915935 NHTSA,PLEASE HAVE SOME ONE CALL OR E MAIL ME , IKNOW THST I WILL LOSE MY JOURNEY SOON DUE TO FIRE.....

ENGINE COVER CHATCHES FIRE, I HAVE TAKEN THIS 2012 DODGE JOURNEY TO THE DEALERSHIP 23 TIMES, THE DEALERSHIP REPLACED THE COVER , NOW THE NEW COVER HAS BEEN ON FIRE, I WAS TOLD THAT ,THEY -THE DEALER SEVICE DEPT DON'T KNOW WHY THE COVER KEEPS TRYING TO BURN,THIS IS A 2.4 LITER 4CYL ENG, I NEED HELP, BEFORE THIS JOURNEY TOTALLY BURNS..........

IN AN ACCIDENT ON ACCESS RD OF IH 35 AND A CAR ON A SIDE STREET DID NOT STOP AT THE STOP SIGN THEY WENT THROUGH IT AND T BONED ME . THE WHOLE PASSENGER SIDE OF THE CAR WAS DAMAGED. MY DAUGHTER WAS IN THE PASSENGER SIDE OF THE CAR AND NEITHER OF THE CURTAIN AIR BAGS DEPLOYED.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 40 MPH, AN ODOR EMITTED INTO THE VEHICLE COMING FROM THE ENGINE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE AND LIQUID COMING FROM THE UPPER RADIATOR, WHICH MELTED THE VALVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE UPPER RADIATOR HOSE REPLACEMENT CAUSED THE ENGINE TO FAIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

WE HAD ISSUES WITH THE DIFFERENTIAL, UPDATES NEEDED AND DODGE HAS NO CLUE. BUT NOW THIS...WE HAVE A 2012 DODGE JOURNEY THAT IS ACTING VERY STRANGE. IT STARTED WITH THE HEADLIGHTS BEING ON, EVEN WHEN THEY WERE OFF (WE DO NOT HAVE AUTOMATIC LIGHTS)...THEN AFTER THE CAR WAS OFF, THE HEADLIGHTS WOULD FLASH ON AND OFF EVERY 10-30 SECONDS, WE WOULD HAVE TO UNDO THE BATTERY TO KEEP IT FROM DIEING. WE REPLACED THE HEADLIGHTS SWITCH AND IT STILL DOES AND ADDED A SYMPTOM. WHEN MY HUSBAND WOULD MANUALLY LOCK THE DOORS, IT WOULD UNLOCK BY ITSELF. WE WERE TOLD IT WAS THE TIPM WHICH HAS TO BE DONE BY DODGE. NOT SURE WHAT IT WILL DO NEXT!

CRANKSHAFT SENSOR AND 2 CAMSHAFT SENSORS HAD TO BE REPLACED. GOING UPHILL ON A BRIDGE THAT I TRAVEL 2X A DAY FOR 365/YEAR, IT DECIDED TO CUT OFF WHILE GOING UP THE BRIDGE, I WENT FROM 52 MPH TO 0 MPH AND COASTED TO THE FOOT OF THE BRIDGE, IT WOULD SPUTTER WHEN TRYING TO TURN ON AND THEN AFTER 20 - 30 MINS, IT TURNED ON AS IF NOTHING HAPPENED AND I DROVE HOME. THE NEXT DAY TRIED TO DRIVE OVER THE BRIDGE AND IT DID THE SAME THING GOING UP HILL. IT JUST STOPPED. MECHANIC SAYS I HAD 2 BAD CAMSHAFT SENSORS AND 1 BAD CRANKSHAFT SENSOR. THE CAR STILL HICCUPS AND SHUTTERS AND ACTS LIKE IT IS GOING TO CUT OFF AGAIN AS I GO UPHILL WITH THE AIR CONDITIONER ON. I REALLY BELIEVE IN MY HEART THE AIR CONDITIONING IS DRAINING THE POWER AND SOMEHOW CAUSING ADVERSE AFFECTS ELSEWHERE, I JUST DONT KNOW HOW I CAN PROVE THE CORRELATION. I DON'T FEEL LIKE REPLACING THOSE SENSORS IS THE END ALL TO THE STORY. I JUST DON'T KNOW WHAT ELSE TO DO.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE AT AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THERE WAS SLUDGE IN THE RADIATOR. THE FAILURE CAUSED THE RADIATOR TO OVERHEAT AND THE ENGINE LEAKED OIL INTO THE RADIATOR. IN TURN, THE RADIATOR WAS LEAKING FLUID INTO THE ENGINE. THE TECHNICIAN STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS MOVED FORWARD AND/OR BACKWARDS, THE AIR BAG LIGHT TURNED ON AND OFF AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE "B1C4E PASSENGER POSITIONER OPEN CIRCUIT "DID NOT SEND THE SIGNAL TO INFLATE OR TO ACTIVATE IN CASE OF A CRASH". THE PASSENGER SIDE WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,900.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL LIGHTS FLICKERED OFF AND ON AND THE INSTRUMENT GAUGES WOULD NOT REMAIN ILLUMINATED. ALSO, THE REAR BRAKE LIGHT BULBS BURNED OUT ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS FILLED WITH WATER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,527.

THE UCONNECT TOUCH SCREEN SYSTEM WENT BLANK AND THE UCONNECT TOUCH HAND CONTROLS ALONG WITH THE SWITCH BANK CONTROLS STOPPED WORKING. THIS MEANS NO HEAT OR AC CONTROL AND NO RADIO/VOLUME CONTROL. EVEN THOUGH THIS HAPPENED IN MID SUMMER, IF IT HAD HAPPENED IN WINTER, THERE IS NO CONTROL OF DEFROST SYSTEM AND A POTENTIAL DRIVING HAZARD. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY TELEMATICS GATEWAY MODULE AND THE WHOLE RADIO SYSTEM NEEDS TO BE REMOVED TO REPLACE IT. COST $800 TO FIX!

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE VEHICLE WAS AT A COMPLETE STOP, SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WERE NO FLAMES VISIBLE. THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS DRIVEN WITH CAUTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM

I PURCHASED A USED 2012 DODGE JOURNEY IN SEPTEMBER 2015 FROM LAKESHORE CHRYSLER DODGE AND JEEP OF SLIDELL, LOUISIANA. WE HAVE HAD NOTHING BUT PROBLEMS SINCE DRIVING OFF THE LOT. FOUND OUT AFTER PURCHASE THAT THE CAR WAS NOT INSPECTED PRIOR TO DEALERSHIP RESELLING IT. BEFORE I EVEN GOT HOME THE CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP AND REPORTED ISSUES. THEY DID THE OIL CHANGE AND INSPECTED THE CAR AND SAID EVERYTHING WAS FINE IT WAS "NORMAL NOISES" HOWEVER AFTER COMPLAINING AND COMPLAINING THE WERE ABLE TO LOCATE AND FIX THE ISSUE WITH THE SHIFTING NOISES AND JOLTING. WE ARE STILL EXPERIENCING THE "NORMAL NOISE" OF THREE CLICKS WHEN THE ENGINE TURNS OFF. WE HAVE NUMEROUS ELECTRICAL/COMPUTER ISSUES. THE AIR, RADIO, TOUCH SCREEN, LIGHTS, ALL GOT OFF RANDOMLY. THE SYSTEM WILL NOT RESPOND EVEN IF THE VEHICLE IS TURNED OFF AND BACK ON. IT WORKS WHEN IT WANTS TO. WE HAVE ISSUES WHERE THE CAR ACCELERATES FASTER ON ITS OWN HAVE TO BREAK WHILE CAR STILL TRIES TO ACCELERATE. WE HAVE HAD THIS VEHICLE IN THE SHOP NUMEROUS TIMES SINCE THE PURCHASE AND THEY "CAN NOT DUPLICATE THE ISSUE" SO THEY CAN NOT FIX IT. I HAVE PROVIDED NUMEROUS VIDEOS SHOWING AND PROVING THE ELECTRICAL/COMPUTER ISSUES WE ARE HAVING. DODGE REFUSES TO DO ANYTHING TO FIX THE SITUATION. EVERYTHING IS AT OUR EXPENSE. WANTS US TO PAY 150 DIAGNOSTIC FEE ON TOP OF HAVING TO GET RENT-A-CAR FOR THE DURATION OF TIME THE VEHICLE IS IN THE SHOP. THE DEALERSHIP HAS HAD MY CAR ON NUMEROUS OCCASIONS. ONE TIME THEY HAD IT FOR OVER 18 DAYS AND SAID "NORMAL NOISE" AND "COULD NOT DUPLICATE" HOWEVER OUT OF THE 18 DAYS THEY ONLY DROVE THE CAR 35 MILES. I NO LONGER FEEL SAFE DRIVING THIS CAR. IT SCARES ME JUST TO DRIVE TO THE LOCAL GROCERY WHICH WE GOTTEN STUCK AND HAD TO HAVE TOWED TO DEALERSHIP. I AM SO SCARED & TRAPPED IN THIS CAR WITH NO WAY OUT. CONTACTING A LAWYER THIS CAN NOT BE LEGAL TO SELL DEFECTS.

2012 DODGE JOURNEY CREW // VIN: [XXX] // STYLE / BODY: SUV 4D // ENGINE: 3.6L V6 MPI // COUNTRY OF ASSEMBLY: MEXICO ----------------------------------------------------------------------------------------------------------------- SAFETY ISSUE: ?THE RISK OF AN ACCIDENT FROM THE VEHICLE STARTING OFF BY ITSELF WHEN ENGINE IS RUNNING?? ----------------------------------------------------------------------------------------------------------------- REFER TO ATTACHED 2012_DJC-H90-HONDA_PRINTOUT.PDF - AFTER THE ENGINE HAS BEEN WARMED AFTER APPROXIMATELY 10-15 MILES OF DRIVING, THERE IS A VALVE THAT IS POTENTIALLY STICKING [NOT DISENGAGING] CAUSING THE VEHICLE TO START OFF BY ITSELF WHEN ENGINE IS RUNNING [WHILE IN GEAR]. ----------------------------------------------------------------------------------------------------------------- MULTIPLE (15+) INSTANCES OF THE SAME EVENT. OVER THE LAST APPROXIMATE 6 - 10 MONTHS MY JOURNEY HAS HAD THE FOLLOWING ISSUE ARISE: DRIVE FROM MY HOME IN SEASIDE, CA EN ROUTE TO ANY DESTINATION IN SALINAS, CA [TRAVELED THE SAME ROUTE EACH TIME] I WILL ARRIVE AT A RED LIGHT AT THE INTERSECTION [36.667084,-121.684921] OF BLANCO RD & DAVIS RD WHERE MY JOURNEY (STATIONARY) RPM'S WILL FLUCTUATE DRAMATICALLY AND 99% OF THE TIME THE ENGINE WILL STALL. AT LEAST 7-10 OF THESE INCIDENTS HAVE ALSO RESULTED IN THE JOURNEY ENGINE BUCKING & LUNGING FORWARD PRIOR TO STALLING. THE ENGINE WILL IMMEDIATE RESTART, HOWEVER IT WILL 95% OF THE TIME RE-STALL. IN ORDER TO MITIGATE/PREVENT THE ENGINE FROM STALLING/RE-STALLING THE GEAR SHIFT MUST EITHER BE PLACED IN NEUTRAL OR PLACE INTO 1ST GEAR AND ABSOLUTELY CONFIRM YOUR FOOT IS FIRMLY ON THE BRAKE, IN CASE IT SHOULD LUNGE OR BUCK FORWARD. --------------------------------------------------------------------------------------- COMPLAINT EVIDENCE/SUPPORTING DOCUMENTATION HAS BEEN ATTACHED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE BRAKE WARNING LIGHT ILLUMINATED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/11/16 *BF *TR

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR. THE CONTACT STATED THAT THE ODOR WAS MORE EVIDENT IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK AND FUEL PUMP FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

WHILE DRIVING ON PUBLIC HIGHWAY THE ENGINE STALLED, STEERING LOCKED AND HAD TO COAST TO A SAFE SPOT. THIS IS THE 3RD TIME THIS HAS HAPPENED. 1ST TIME MARCH 2016 MILEAGE 94470, 2ND TIME END OF OCTOBER 2016, CURRENT TIME AUGUST 2017. EACH TIME THE COMPUTER TELLS THE DEALERSHIP IT IS THE CRANK SENSOR WHICH WE REPLACE. THIS IS VERY SCARY AND MY DAUGHTER IS AFRAID TO DRIVE THE CAR. WE HAVE BEEN LUCKY TO BE ABLE TO GET OFF THE ROAD SO FAR, BUT ARE AFRAID OF IT HAPPENING AGAIN AND BEING IN AN ACCIDENT. WONDERING IF DODGE IS GOING TO DO SOMETHING ABOUT THIS SINCE I SEE MANY OTHER SIMILAR COMPLAINTS POSTED.

TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE CONTACT'S VEHICLE FLIPPED OVER. THE AIR BAGS DEPLOYED. THERE WERE TWO INJURIES SUSTAINED THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,523.

32000 MILES AND BRAKES AND ROTORS NEED TO BE REPLACED. REAR PADS WORE UNEVEN, DRIVES SIDE DOWN TO METAL WHILE PASSENGERS ARE STILL MEATY. FRONT PADS STILL MEATY BUT ROTORS ARE WARPED? DEALER CLAIMS WEAR & TEAR, NO WARRANTY

CAR HAS PERIODICALLY STALLED WHILE DRIVING 10+ TIMES OVER THE LAST SIX MONTHS. IT HAS BEEN TO THE DEALERSHIP AND THEY ATTEMPTED FIXING A COUPLE OF ITEMS...ONE WAS UNDER WARRANTY AND ONE COST OVER $200 TO REPAIR. YET, THE CAR STALLED AGAIN TWO TIMES A MONTH AFTER THE LAST REPAIR. STALLING USUALLY HAPPENS WHILE SLOWING DOWN AND ABOUT TO MAKE A TURN. IT HAS HAPPENED THREE TIMES WHILE PULLING INTO MY DRIVEWAY, WHICH HAS A SLIGHT INCLINE.

VEHICLE WAS TRAVELING ON A SIDE STREET AND WAS STRUCK BY ANOTHER VEHICLE ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL CAUSING IT TO SPIN AND ROLL. AS YOU CAN TELL BY THE PICTURES ATTACHED THE SIDE CURTAIN AIRBAGS DID NOT DEPLOY EITHER AT THE TIME OF INITIAL IMPACT FROM THE OTHER CAR HITTING THE SIDE OF OUR VEHICLE, NOR DID IT DEPLOY WHEN THE VEHICLE ROLLED ON IT'S SIDE AND ROOF. OUR CONCERN IS WHY?

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE KEY WAS IN THE VEHICLE, THE SENSOR ILLUMINATED AND INDICATED THAT THE KEY HAD LEFT THE VEHICLE. THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT UP OR DOWN FROM FOURTH GEAR. EVEN WHEN TURNING THE VEHICLE OFF AND RESTARTING, THE VEHICLE REMAINED IN FOURTH GEAR. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND INFORMED THAT THE MOTOR LOCK AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 116,000.

I HAVE TRIED TO GET MY VEHICLES IN FOR THEIR RECALLS HOWEVER THE DEALERSHIP CAN NEVER GET THE VEHICLES DONE IN A REASONABLE TIME FRAME. I CAN MAKE AN APPOINTMENT AND HAVE EVERYTHING SET UP FOR A 30 MINUTE FIX AND AS SOON AS THE CAR GETS THERE IT'S WELL WE WILL NEED TO KEEP IT FOR 48 HOURS BEFORE WE CAN WORK ON IT. MY OTHER VEHICLE IS A TAKATA RECALL AND IT'S BEEN ON A WAITING LIST FOR OVER A YEAR TO CAME IN.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.