2018 Dodge Journey Speed Control & Cruise Problems

The contact owns a 2018 Dodge Journey. The contact stated that while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additionally, while operating the vehicle, the rear-view mirror and back-over prevention camera failed and displayed a black screen, creating a visibility hazard for the driver. The cause of the failure has not yet been determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted regarding the failure. The failure mileage was 190,000.

Speed control will not work unless you are going around 70mph and step on gas a little.

Rear wheel bearing is bad after only 35,000 miles causing the speed sensor to fail which causes the cruise control to fail. The wheel bearing has also caused extreme wear on the tread of my brand new tires, and the ABS and stability/traction lights to come on in the dash display. I have researched this problem extensively and found that many Dodge Journey owners have experienced the same issues.

CRUISE CONTROL STOPPED WORKING ALSO TIRES WORE BARE IN LESS THAN 26K MILES

I WAS HEADING TO THE WORK AND THE SPEED LIMIT IS 55 BUT THE SPEED MOTOR WAS SAYING I WAS GOING 103 MILES SO I PULLED OVER TURNED THE CAR OFF AND WAITRESS 5 MINUTES AND THEN IT STOPPED BUT WHEN I GOT OFF IT DID THE SAME THANG AGAIN AND THAT WAS A MONTH AGO AND IT STILL DOES IT

2018 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FUNCTION. *LD THE CONSUMER STATED UPON RETURNING HOME, THE CRUISE CONTROL FAILED CAUSING THE VEHICLE TO CRASH INTO THE GARAGE DOOR AND WALL FRAME. THERE WAS ALSO DAMAGE TO A RIDING LAWN MOWER. *JS

WHILE DRIVING FROM SAN DIEGO TO DALLAS WITH CRUISE ENGAGED IT SUDDENLY STARTED TO ACCELERATE AND BECAME ERATIC SPEEDING UP AND SLOWING DOWN. ENGINE RPM FLUCTUATED AT SAME TIME. BRAKING DID NOT FULLY DISENGAGE THE SYSTEM. WHEN BRAKED TRANSMISSION WOULD NOT SHIFT AND HAD TO TURN SYSTEM OFF TO HALT ITS OPERATION. WORKS FINE AT TIMES THEN UNEXPECTEDLY DOES IT AGAIN. MAY BE CONNECTED TO OPERATION IN ELEVATION CHANGES.

THE STICK SHIFT THAT CONTROLS THE VEHICLE FOR PARK, DRIVE, NEUTRAL, REVERSE AND MANUAL MODES IS IN THE CENTER OF THE VEHICLE, VERY MUCH IN THE WAY OF NORMAL DRIVING ROUTINES. 3 TIMES NOW, SINCE APRIL, THE SHIFTER HAS ACCIDENTALLY BEEN TOUCHED OR BUMPED BY THE DRIVER. TWICE THIS HAPPENED AND MY CAR WAS PLACED INTO NEUTRAL IN THE MIDDLE OF DRIVING. ONCE MY CAR WAS PLACED INTO REVERSE WHILE DRIVING! THE PLACEMENT OF THE SHIFTER AND THE EASE AT WHICH IT SHIFTS IS POTENTIALLY A FATAL HAZARD.

WHILE DRIVING ON THE HIGHWAY IN MY BRAND NEW DODGE JOURNEY THAT WAS PURCHASED LESS THAN 2 WEEKS AGO, ALL THE VEHICLES CAME TO A STOP AND WERE STATIONARY. MY CAR INCLUDED WAS STATIONARY OR STOPPED. WHILE WAITING FOR TRAFFIC TO GO, MY FOOT WAS ON THE BRAKE WHEN MY CAR SUDDENLY ACCELERATED (WAS IN MOTION) AND STARTED TO MOVE FORWARD. MY FOOT WAS STILL ON THE BRAKE WHEN THIS OCCURRED. I CONTINUED TO PUSH DOWN THE BRAKE AS HARD AS I COULD AND PUMP THE BRAKE TO MAKE THE CAR STOP BUT IT FELT LIKE THE BRAKE PEDAL WOULD NOT GO DOWN. MY BRAKES DID NOT WORK AND THE VEHICLE IN FRONT ON ME ENDED UP STOPPING MY CAR. I PULLED OVER TO THE LEFT SHOULDER OF THE HIGHWAY AS MUCH AS I COULD AND PUT MY CAR IN PARK AND CALLED HIGHWAY PATROL. *DT*JB

ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT 9 MILES AWAY FROM THE DEALERSHIP THE LIGHTS (ABS AND TRACTION CONTROL) CAME BACK ON AND THE RPMS WENT UP. THE VEHICLE WAS IN CRUISE CONTROL AND THE VEHICLE HAD A 5MPH LOSS IN SPEED BUT WENT BACK UP TO 65MPH WITH THE RAISE IN RPMS. WHILE GOING TO EXIT THE FREEWAY AND APPLYING THE BRAKES THE CRUISE CONTROL WOULD NOT DISENGAGE. I IMMEDIATELY PLACED THE VEHICLE IN NEUTRAL AND TURNED THE ENGINE OFF AND PULLED TO THE RIGHT HAND SHOULDE ALLOWING THE VEHICLE TO COAST TO A STOP.. AFTER PULLED OVER I APPLIED THE BRAKE AND PLACED THE VEHICLE IN PARK AND TURNED THE VEHICLE BACK ON. THE ABS AND TRACTION CONTROL LIGHTS REMAINED ILLUMINATED. I CALLED THE DEALERSHIP AND WAS ADVISED TO BRING THE VEHICLE BACK AND I ADVISED I WOULD BRING IT BACK IN THE MORNING AND WOULD NOT USE THE CRUISE CONTROL. THIS IS NOW THE SECOND TIME THE VEHICLE WILL BE GOING TO THE DEALERSHIP FOR THE SAME ISSUES WHICH INCLUDE THE ABS AND TRACTION CONTROL LIGHTS BEING ILLUMINATED WITH THE TRACTION CONTROL AND ABS NOT WORKING, LOSS OF POWER AND HIGH RPMS AND BLUETOOTH NOT WORKING (NOT A MAJOR CONCERN). THIS IS THE FIRST TIME THE CRUISE CONTROL HAS FAILED TO DISENGAGE AND ONLY MY FOURTH TIME USING CRUISE CONTROL AS IT IS A NEW VEHICLE AND I DON'T USE IT MUCH ON THE FREEWAY.