2022 Ford E-350 Fuel System Problems

open recall for paint peeling on the gas tank, could cause a fire. No Ford dealers in my area can take care of the problem.: I am writing to file a formal complaint regarding a Ford dealership’s failure to properly support and address a safety recall on my vehicle. As you know, safety recalls are issued to protect consumers and ensure that potentially dangerous vehicle defects are corrected promptly and at no cost to the vehicle owner. When a dealership fails or refuses to properly handle a recall repair, it raises serious safety and compliance concerns. Despite bringing my vehicle to the dealership regarding the recall, the issue has not been properly addressed. I am requesting that this matter be reviewed and that appropriate action be taken to ensure the recall repair is handled in accordance with federal safety requirements. For reference, my vehicle information is as follows: Vehicle Make/Model: Ford VIN: [XXX] ___________Recall Number (if known): ___gas tank peeling______________Dealership Name & Location: ____5 dealerships in my area_____________ Date of Visit: __called all dealers so did ford customer support_________________ I respectfully request assistance in ensuring that the recall repair is completed properly and without further delay. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On August 2, 2024 I was driving my 2022 Ford F-350 7.3L on the interstate when I experienced sudden loss of power, engine was sputtering, obviously not getting fuel in my opinion. Engine eventually quit, and I came to rest on the side of I 20/59. No check engine light or other warning lights were ever illuminated during this episode. After 10-15 minutes of attempting to start, the engine finally restarted and I continued approx. 50 miles to my home with no further issues. On Aug. 14, I took my F-350 to Town and Country Ford in Bessemer, AL. Their Service Dept ran several diagnostics, tested fuel pressure, ethanol content, checked for misfire issues and road tested. No problems were found. Odometer at the time was 26,183. In July 2025 I received a Recall Notice from Ford (NHTSA Recall 25V455) for possible loss of fuel pressure due to fuel pump failure. Today (December 8, 2025) I attempted to contact Ford to get an update on the Recall, was provided no updated information (automated system only, live person was not an option). Also contacted Town and Country Ford Service Dept. for any knowledge they may have, which was none as well. I do not drive the truck every day, primarily due to not wishing to get stranded far from a repair facility (current odometer 38,000). I am filing this complaint to hopefully expedite Ford's response to a problem they have been aware of for over a year if not longer, and certainly since July 2025. The absence of any updates is infuriating for an issue that could become catastrophic.

The contact owns a 2022 Ford E-350. The contact received notification of NHTSA Campaign Number: 22V925000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled; however, the contact was informed that the recall could not be performed and advised to contact a different dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.