NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ford Ecosport. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
While driving down the road the swing gate opens on its own
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH with her husband in the front passenger’s seat and her infant in a car seat in the rear seat, the vehicle began to lose motive power and was making abnormal loud cranking sounds. The message "Power Train Malfunction -Reduced Power" was displayed, and the check engine warning light was illuminated. The contact stated upon attempting to exit the highway and avoid incoming traffic, the front passenger side of the bumper struck a guard rail. There was no injury sustained. The contact was able to continue driving at 35 MPH and pulled into a fire station. The contact turned off the vehicle; however, the vehicle failed to restart. The contact was able to jumpstart the vehicle with assistance. The contact then drove to her residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that an oil change needed to be performed in order to diagnose the vehicle. Upon completing the oil change, the dealer diagnosed that oil was leaking into the engine and that the engine might need to be replaced. The alternator, the oil pump belt, and the twin-turbo were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the power train Extended Warranty had expired. The failure mileage was approximately 62,000.
As with HUNDREDS of other owners of the 2018 Ford Ecosport, I have encountered a safety issue with Low Oil Pressure which causes the engine to shut down. There has been a NHTSA Service Bulletin issued but still not recall and this issue is extremely dangerous and absolutely kills the engine. A small recall fix could save lives and save owners from a repair that costs in excess of $5,000. Below is the Service Bulletin but it needs a recall. I've spent all day on the phone with Ford and all they will say is that they have no recall. Below is the Service Bulletin: "SSM 48093 - 2018-2019 EcoSport - 1.0L EcoBoost - 6F15 - Loss Of Engine Oil Pressure With Illuminated Engine Oil Warning Lamp - Built On Or Before 3-Apr-2019 Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine and a 6F15 automatic transmission and built on or before 3-Apr-2019 may exhibit a loss of engine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-Apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-Jan-2019 are good to use." I need help and don't know where to turn. I could have EASILY wrecked and harmed not only myself but others on the road. This needs an immediate recall. Thank you so much for your assistance. My car will now need an entirely new engine for something that could have been avoided and fixed with an inexpensive recall.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had become persistent. The contact stated that during the failure, all electrical functions were turned off and the vehicle was restarted. The contact stated that the vehicle had been taken to the dealer three times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 35 MPH, the low oil pressure warning light illuminated, and the vehicle began shaking violently. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic on over 10 occasions where the check engine warning light was cleared without addressing the failure. The vehicle was not repaired. Additionally, the contact stated the while driving at 70 MPH, the vehicle lost motive power and failed to exceed 40 MPH. The contact continued to drive with the hazard light on and the vehicle was taken to a dealer where it was diagnosed that an unidentified component was cracked and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
All lugs nuts needed to be replaced at my cost. Two piece lug nuts swelled and were potentially subject to failure.
The low engine oil light came on when the oil was full. Car began shuttering and whining. Dealership says oil pump went out and engine ruined
No warning, "engine oil low" notice comes on dash during grocery run. Parked car at the house and didn't not drive it until appt was made at Ford Dealership. Drove the 1 mile away from home to the appt. 2 weeks later dealership tells me that the engine had zero oil in it, despite showing full oil on dipstick. They claim it was an oil pump failure & it's very common in 2018 and 2019 models. They also claim that Ford is unwilling to repair because I am outside the 60k powertrain, my mileage is 61,478. Car is is great shape other than this failure, regular oil changes, brand new battery, new tires.
I was driving along at 55 mph. Low engine oil pressure warning appeared on dash. Pulled car over. Oil level was normal, no signs of leak, no prior warning. Had car towed to Ford dealer, found metal in oil, blown motor diagnosis due to failed oil pump components. 85,000 miles on vehicle with routine maintenance and repair. Ford will not help with replacement or repair.
The contact owns a 2018 Ford Ecosport. The contact stated while at a stop light, the START/STOP feature failed to restart the vehicle as designed. The vehicle was turned off and restarted and operated as designed. On another occasion, while the contact was attempting to start the vehicle, the vehicle failed to start up. The vehicle was jumpstarted. On another occasion, while driving 40 MPH, he heard an abnormal sound coming from the vehicle. The contact pulled over on the side of the road and turned off the vehicle but was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic test and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 77,000.
The contact owns a 2018 Ford EcoSport. The contact stated that several unknown warning lights were illuminated while driving approximately 70 MPH. The vehicle was taken to the dealer where it was diagnosed that the oil pump needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) after having the failure. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 75 MPH, the message "Low Engine Oil Pressure” was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to continue driving at 20 MPH. The vehicle was taken to an independent mechanic where it was diagnosed that the timing belt had failed and damaged the engine. The independent mechanic diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The dealer informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 69,000.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
1,000 miles from home we suddenly received a low oil pressure warning. I immediately pulled into the gas station that was magically there. The oil was found to be full, but the car wouldn’t start again. We had it towed to the nearest Ford dealer in Mississippi who contacted us the next business day. We have been told that the oil pump tensioner broke requiring a new engine. We are awaiting a full estimate, and an appraiser to look it over from the warranty company to know the full extent and if it will be covered. Not only were we stranded in 90+ degree heat in the middle of nowhere 1,000 miles from home, there were no options for transportation to the nearest airport 1 1/2 hours away to get a rental on a Saturday afternoon. We were lucky in that we stopped and didn’t try to continue only to have it die in the middle of the highway. No leaking fluids, no engine trouble prior, no other warning or overheating present. Just a sudden loss of pressure and now my car is on the opposite side of the country needing a new engine.
Lost power with low oil pressure warning. 3 miles from a dealership so drove and left vehicle. Metal found in oil and new engine needed. 39,000 miles so covered under warranty. Vehicle back and running great currently.
I was pulling on to the highway and out the clear random, my oil pressure light came on and I heard a clunk. I pulled over and started it back up and the light still came on. I was going to attempt to drive the 3 miles home and the car gave out. No one can find any reason my vehicle did this. The oil was changed 4 days prior and all of the oil was applied and properly placed. I am looking into legal action. We may have a class action lawsuit. If anyone would like to be a part, contact me, phyllis_neal@yahoo.com. This is not ok or fair. I have been fired from my job, this has negatively impacted my family and it’s just inconvenient.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle inadvertently decelerated to 60 MPH. The contact depressed the accelerator pedal however, the vehicle failed to exceed 60 MPH. The oil pressure warning light and service warning light were illuminated. The message “Oil Pressure Low” was displayed. Additionally, the contact heard abnormal loud knocking sounds coming from the engine. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Ford Technical Service Number: SSM 48093. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The contact stated that the vehicle was repaired by replacing the engine and turbos. Ford agreed to reimburse 60% of the repair cost.
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
While driving my 2018 ecosport, i got a warning of "low oil pressure". I thought my car was losing oil so I stopped. Checking the oil noticed that had all the oil and there was no leak. Next day took it to Pep Boys, since it was Sunday July 3rd, and told me the diagnostic (PO365 camshaft pos sensor) Ford warranty is of 60,000 miles (i have just under 88,000 on my car). They advised me to take it to my local ford dealership to have a second opinion, since they don’t do that type of job. Ford dealer confirmed the same problem, and if so, I would need a new motor because they do not open this type of motor to fix it. I contacted ford customer service to bring the problem to their attention and they told me there was nothing they could do. upon further investigation I have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT -CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help me cover the costs. I cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to find a jobs since this car was my UBER only job, while prices of parts and gas are skyrocketing. I have only had this car for 3 years and under 88,000 miles and it is completely undrivable due to the faulty and carless engineering.Started driving home and noticed a significant decrease in power and the engine ceased and died. Had car towed home.
I was driving down the interstate in the fast lane. The ecosport I was driving flashed a low oil pressure warning and cut off. I had no choice but to get over in the fast lane shoulder. Very dangerous situation. The Tennessee HWY response team showed up and was able to get my car to the right side shoulder. My car only has 38,000 miles. After researching the problem, It appears to be wide-spread with class action lawsuits being put into place. Ford released a bulletin on the problem. This is a very dangerous situation and Ford should be held accountable for their faulty engine design.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
1. My car suddenly decelerated from 75mph to 40mph. 2. Had to pull off to the side of a busy road. 3. Had it towed to a Ford dealer. Was informed the throttle body broke. Ford replaced it. 4. Only Ford inspected the inspected the vehicle. 5. No warnings of any kind.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, before receiving notification the contact had experienced a failure. The contact stated that while driving approximately 65 MPH, there was smoke coming from under the hood with an abnormal rattling sound coming from the engine compartment. The contact stated that the vehicle was losing motive power with the check engine and low oil pressure warning lights illuminated. The contact drove back to the residence and later had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the oil pump had failed. The contact stated that the mechanic replaced the oil pump and timing belt, and recommended that the turbocharger be replaced. The contact stated that all parts were replaced; however, the turbocharger was not replaced. The vehicle was partially repaired. The contact started the vehicle and shifted into drive (D); however, the vehicle failed to exceed 30 MPH. The manufacturer was not informed of the failure. The contact stated that after receiving the recall notification, a local dealer was contacted, and the contact was informed that the part was not available. The failure mileage was 95,201. VIN tool confirms parts not available.
After pulling up in my driveway, had a low oil pressure warning show in the dashboard. Checked to see oil life (28%) and whether there was enough oil in the engine. Since it was a hot day, assumed it could be temperature related and decide check out everything the next morning when it would be cooler. Upon starting the car the next morning, the warning appeared again and then the car immediately lost power. After I could not get the engine to restart, had it towed to the dealership where I was told a new engine would be needed.
The contact's granddaughter owns a 2018 Ford EcoSport. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle experienced engine failure. The contact was unaware if any warning lights were illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure. The vehicle was towed back to the granddaughter's residence. The contact's granddaughter then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact had the vehicle towed to a dealer; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 60,951. VIN tool confirms parts not available.
I was driving my vehicle and all of a sudden I got low engine fuel oil pressure message on my dashboard. The oil lamp and engine lamp sensors came on. This is the first time it happened. I also heard a rattling noise coming from the inside of the car. I had it checked by my mechanic and he said it could be the the High pressure fuel pump drive unit that needs to be replaced. I have not taken it to the manufacture to get it looked at. This happened to me when I was serving on the interstate with my mother and son and the car left us stranded on the road.
*My 2018 Ford EcoSport’s entire engine needed to be replaced at 65,000 miles.* In June of 2022, I was turning right onto a busy road. During my acceleration, out of nowhere, I heard a loud bang, and my entire dash lit up with lights. I quickly pulled over and called for a tow. I towed my car to a certified Ford dealership. They diagnosed my car with an oil pressure problem, and that to fix it, they needed to replace my entire engine. This is just one of MANY issues I have had with this car.
While driving my 2018 ecosport, i got a warning of "low oil pressure". my car became slow and would not accelerate correctly. I took it to my local mechanic who told me a belt inside of my oil pump shredded and i needed a completely new engine. I am only about 6000 miles over the standard ford warranty of 60,000 miles (i have just under 67000 on my car). we decided to tow my undrivable car to my local ford dealership to have a second opinion and they confirmed the same problem. we contacted ford customer service to bring the problem to their attention and they told us there was nothing they could do. upon further investigation we have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT – CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help us cover the costs. We cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to juggle both our jobs without this car and find the funds to repair the ecosport all while prices of parts and gas are skyrocketing. I have only had this car for a little over year, it has just under 67000 miles, and it is completely undrivable due to the faulty and carless engineering.
Started with the oil pressure engine light coming on and off always told it's a sensor then 2 days it wasn't putting any oil to one of the rocker arms and told by a dealership that it's going to cost me$7500 for a whole new engine when all they did was their diagnostic test.
I was driving home low oil pressure warning came on, oil was full, then it started to make noise and now the car is dead, can't lock/unlock, all power is gone. FORD refuses to fix the issue and with ALL complaints that I've read how has there not been a recall on this. I HAVE TO HAVE A CAR TO GO TO WORK, like the others, I can't afford to get a new car, I have bills and a job that have to be paid and have to work to make that happen. I have to drive an hour away for my job. I do not have the $7000 for a new engine as this is what I am told. Having to this issue is not an issue caused by me this should be the responsibility of FORD to repair the issues or new engines for those of us that have a dead car. A RECALL NEEDS TO BE MADE ASAP!!
2018 FORD ECOSPORT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE FAILURE MILEAGE WAS 70,000. THE VEHICLE WAS PURCHASED WITH 45,000 MILES ON IT.
Engine inconsistently stutters and stalls. Ignition coils, fuel injector, and spark plugs all had to be replaced multiple times. Problem has been reproduced by repair places but not fixed and the source of the problem has not been found. The vehicle has been inspected by the dealership, they advise to replace ignition coils again for the fourth time and still do not know what is causing the problem or how to fix it. Problem is inconsistent and happens at random, engine light turns on an blinks also at random, not when problems and stalling happens. UNKNOWN cause
Air duct tube was broken when driving on interstate 94 east. stepping on gas pedal there was a buuuuuuzzzzzzzzzzzzzzzz noise. Also, the check engine light is always on, a mechanic said that the PCM programming is mis-communicating.
When driving vehicle, the “low engine oil pressure” warning came on, as well as the engine light. Power to the vehicle diminished and I was able to pull into a parking lot. Vehicle was towed to Ford dealership where engine was torn down to show that the engine oil pump tensioner failed as explained in TSB# SSM49200. Dealership stated that a new engine and turbo assembly is needed.
Engine Caught fire and car was engulfed in flames. Insurance is investigating. Oil Pressure Low light came on roughly 10 minutes before this occurred.
Driving down I-85 going 70mph and all of a sudden lose power in front a line of cars. Low oil pressure light illuminated thankfully we got to the side of road safely. Vehicle is currently at Ford dealer for diagnosis.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had an oil change however, several days later, while driving at approximately 60 MPH, there was a beeping sound coming from the vehicle, and the message “Oil Pressure Low" was displayed. Additionally, the check engine warning light was illuminated. The vehicle was pulled over to the side of the road and turned off and the vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the engine and engine oil pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the "Low Engine Oil Pressure" message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 29,000.
I was traveling down highway 64 in Raleigh, NC at about 75 or 80 miles per hour, and the "low oil pressure" sign came on and suddenly I had zero acceleration. As cars were all around me travelling at high speeds, I had to get off the road. Suddenly losing acceleration at high speeds on a highway is unsafe for obvious reasons. It took a lot of skill to get over lanes of traffic and get off the highway to the emergency lane. I was almost hit by several cars. Ford has my car right now and tell me the engine must be replaced. As I have an extended warranty on the vehicle, I am hoping it will be covered. No warning was given prior to this occurrence on the highway. My car was driving normally until it stalled on the highway.
The contact owns a 2018 Ford Ecosport. The contact stated that while her daughter was driving on the highway at approximately 70 MPH, there was a mattress on the road. The contact stated that the vehicle in front of her stopped to pull the mattress off the roadway causing the vehicle behind her to crash into the rear of her vehicle. As a result of the impact, it caused her to rear-end the vehicle in front that was removing the mattress off the road. The contact stated that the foot air bag did deploy, however, the upper airbag did not deploy. The contact stated that to her knowledge the passenger in the first vehicle sustained minor injuries, however medical attention was not called or needed for anyone involved in the crash at the time. The contact stated the police were called at the time, however since no one was in need of medical attention, a police report was not made. The contact stated that she then had her vehicle towed to a tow yard where it remains awaiting to be towed to a junkyard, as the vehicle was totaled. The contact stated that she then contacted the manufacturer who advised there was nothing that could be done. The failure mileage was 30,000.
Oil pressure light came on, codes say no oil pressure
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40–55 MPH, the vehicle started bucking. The driver was able to pull over and oil light was illuminated. The vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump had failed and caused the engine to be blown. The vehicle was repaired. The Insurance Company covered the repair. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the manufacturer, but no assistance was provided. The failure mileage was approximately 100,000.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 60 MPH, traffic started to slow down and the contact depressed the brake pedal, the brake pedal locked and failed to operate as designed. The low engine oil pressure warning light illuminated on the instrument panel. The contact was forced to engage the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic and remained at the dealer. The vehicle was not diagnosed. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
It was March 7th at 6:15pm, I was driving in the far left southbound lane of the NJ Turnpike traveling at about 75 miles per hour near exit 8A. The low oil pressure warning light came on, followed by the power trans light and my cars power noticeably changed. I no longer could drive faster than 50 miles per hour and I started to hear a loud noise from the engine. Luckily, I was close to home and made it. I had it towed to Haldeman Ford on March 8th and am being told that I need a new engine, the oil pressure is not being regulated correctly to the engine and they would have to take apart the entire engine to diagnose exact cause, leading to a new engine anyway. I have approximately 88,000 miles on the car. I have done research and found online complaints very similar to my exact experience.
I took my 2018 Ford Ecosport in for routine inspection, and the shop told me they had trouble getting my lug nuts off to rotate the tires. They suggested I get all the lug nuts replaced. My model has the rare option of the full size spare tire mounted on the back, with an included tire changing kit. The problem is the lug nuts that Ford has been using include caps that do not seal out debris and moisture, so the caps can swell, distort shape and size, and in turn the lug wrench I have will not be able to fit over the caps to remove the lug nuts. The whole reason I bought the vehicle with the full size spare was so that I would not be stranded anywhere. This flaw totally defeats that purpose. I took the vehicle to the dealer who refused to change out the lug nuts saying it was not a warranty issue, that exposure to moisture and debris is from normal use of the vehicle. This is a known issue with accumulating consumer complaints against Ford’s use of these lug nuts.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed the vehicle with oil pump failure. The contact was informed that the oil pump needed to be replaced; however, parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,900.
The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 45 MPH, the "low oil pressure" warning light illuminated. The contact stated that the vehicle stalled immediately after the low oil pressure warning illuminated. The contact's wife was able to pull over but was unable to restart the vehicle. The vehicle was towed to a local dealer where it was diagnosed and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer confirmed that the engine failure was related to the recall but was unable to repair the vehicle due to parts not being available. The manufacturer was not informed of the failure. The failure mileage was approximately 86,000. VIN tool confirms parts not available.
I was driving down the road after numerous issues that have been supposedly repaired, the engine low oil pressure light came on and I pulled over immediately. While waiting for the tow truck the engine seized. According to multiple sites and fords own service bulletins- the engine malfunctions because of defect in the build of the engine itself. It doesn't happen because of number of miles on the vehicle, it can happen to a select group of 2018 ford Ecosport with a 1.0 liter engine which mine has. I am expected to pay $6000 to replace after I have spoken with ford and the selling dealership over 15+ times about this car being a lemon.