NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ford Ecosport. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the check oil pressure warning light illuminated. The vehicle was steered to the side of the road and inspected. The contact stated that she observed a burning odor coming through the vents. The vehicle was towed to a dealer, but it was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,000.
The low engine oil light came on at around 73000 miles and the turbo stopped working, I was only able to go up a hill at 10 miles per hour, I was able to get my car to a safe spot but the car is undrivable now due to the oil pump and the turbo boost going out.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 50 MPH, the "low oil pressure" warning light illuminated. The contact stated that the vehicle was losing forward momentum and the entire vehicle was vibrating. The contact returned to her residence and then had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed, however the dealer had not yet diagnosed the engine to check for damages. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Lost oil pressure to engine
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at a stop sign or a stop light and attempting to accelerate, the vehicle failed to accelerate, and the transmission shifted into neutral. The contact manually restarted the vehicle to continue driving. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the head gasket needed to be replaced. The vehicle was repaired, and another unknown repair was completed. The dealer confirmed that parts for the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 76,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at 20 MPH, the check oil pressure warning light illuminated. The vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Complete engine failure due to recall on oil pump belt tensioner (the known recall issue, issued Jan 2024) and Ford refuses to fix my vehicle because the "parts aren't ready yet" and won't be until the 3rd quarter of 2024. They have not provided a solution, offered compensation, etc. I am at a total loss considering I still have a loan out on the car and have only had it for three years. I have taken great care of my vehicle and have kept up with the necessary maintenance, oil changes, etc. I am under the mileage warranty but I believe the 5 year warranty is out. Regardless, there is a known recall for this exact issue and the diagnostic test came back that this is what caused the engine failure, yet Ford offers no solution, no timeline, no compensation, nothing. They didn't even offer to cover my tow or a rental. Simply put, I want them to take the vehicle back and pay my loan off.
wife was driving in rush hour traffic about 8am , noticed the warning light low engine oil pressure light on the dash, from the left lane she made her way to the right of the 4 lane highway to the breakdown lane due, to the traffic it took her a couple of mins to make it to the right at which time the car stopped running.car,it was towed. to a ford dealership in Lees Summit missouri it appears that the oil pump failed, the car is at that dealership for inspection .the wife's safety was put at risk due to this oil pump failure in rush hour traffic the dealership has stated that the engine is locked up we have a extended warranty with fidelity warranty services,inc and someone from there has to inspect the motor first before the ford dealer can made any repairs Bob Sight ford is the dealership in Lees Summit MO, there was no advance warning of the problem until the warning light came on
I was just parking my car in a spot in my parking lot in front of my apartment. All of a sudden my car took at a fast speed. I could not stop it. I went over two curbs and hit a tree. Finally it stopped. Now it may be totalled. I looked up the recall of this car, and it said my car has a problem that could cause the engine and power brakes to fail while driving. My insurance company thinks it is my fault, but I think this proves differently. Please advise. I never got a notice about this recall. I could have been killed if my car hit the tree head on. thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH, there was an abnormal knocking sound coming from the engine compartment and then the "Low Oil Pressure" warning light illuminated, and the vehicle started losing motive power. The driver exited the highway and was able to stop the vehicle in a parking lot. The contact stated that the vehicle was towed to a local dealer. The contact stated that the dealer diagnosed the vehicle and determined that Part Number: SSM49918 which was related to the oil pump had failed and caused the engine to seize. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
My engine went out. Two of the cylinders stopped working while I was driving to the dealership
See attached document for complaint
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) however parts were not available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer not made aware of the issue. The contact had not experienced a failure.
The engine oils drive belt tensioner failed, I took it to dealer to have it diagnosed. This can result into a crash with my two children whom I always have in the car with me and hurting not only them but other drivers around me. The problem has been diagnosed by the dealer where I have always took it since I got it brand new 0 miles from dealership. I heard a very loose rattle loud noise from the vehicle Saturday and my car started to drive funny and took it straight to the dealership and has been there since. They said they are unable to fix this recall right now.
Started sounding like a rattle, or vibration, then started getting louder, over next few weeks got louder until it got to the point of sounding like a race car, or one of those kids with the modified exhaust. Today looked under the car and saw a pipe hanging, googled and found hundreds of people with the 2018 with the same issue. Ford dealership I bought it from wanted over $150 to “ diagnose “ the issue. When you can clearly see the pipe hanging. And obviously from all the other claims of 2018 flex pipe separating issues. Tried to trade in the car as is and was told by the same dealership that it would cost over $1000 in parts alone. I was so upset knowing I would owe more on the car then the trade in willing to give me I went home and searched the part. On the high end of pricing it was $120. So I decided I needed to write this because clearly Ford knows there is a problem and they are taking advantage of it.
This vehicle is currently under recall number Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905. This recall has caused the engine to seize up. The dealership I bought it from will not help with the recall and states that I could pay to have the engine replaced myself for 6000.00. The dealership acknowledges there is a recall on my car, they are having trouble getting the parts, but will not provide me with a loaner car until the parts arrive, and tried to pressure me into paying for a replacement engine out of pocket. They also charged me 138.99 to look at car and determine it is part of the recall. I had to pay to have it towed back to my house due to their inadequate service and non-help in this recall situation.
RECALL IS OVER A YEAR AND A HALF OLD WITH NO REMEDY
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and then lost motive power. The Low Engine Oil Pressure message was displayed. The vehicle was towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was 58,855. The VIN was unavailable.
The contact owns a 2018 Ford EcoSport. The contact stated that while initially accelerating, the vehicle was stalling when approaching 40 MPH. The check engine warning light was illuminated, and an unknown warning message was displayed. The vehicle was taken to an independent mechanic where it was diagnosed with a turbocharger and under-boost failure. The contact stated that the failure recurred while accelerating the vehicle and making a right turn, the vehicle stalled and another vehicle crashed into the the driver's side door and the front driver's side tire of the contact's vehicle. No police report was filed. The contact received treatment for a concussion and minor muscle tears. The contact stated that there were no known injuries the 3 occupants in the other vehicle sustained. The contact's vehicle was towed to the contact's residence and later towed to a body shop. The vehicle was repaired. The contact received notification of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.
I received recall letter Feb 2024 regarding engine oil pump drive belt may fracture and may result in brake failure and risk of crash. I have not driven my car since Feb 2024. I do not want to crash and kill myself & other people on the road. I have called my dealership where I bought the car new in 2018 (Skalnek Ford) and they have no info on when parts will be in and I called Ford 866-436-7332 and all I get is a recording. This is a serious problem! I am upset that I can not drive my car & have no idea when repair will be done. What can you do to solve this problem with Ford? I am afraid to drive my car for fear of my brakes failing and causing a crash that may kill me and possibly other people. I hope I filled out this form correctly. I had to put a date on when "incident happened" to finish filling out this form. I did not have an "incident". I have not driven my car since I got recall letter Feb 2024. That is the date I put for my "incident". I am hoping you can help me with this problem I have with Ford. Thank you
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Back on February 27, 2024, my car was taken into the dealership due to a malfunction the oil pump gave out and dealership said that due to those issues "shavings were going into the transmission" which could cause further damage to the vehicle in increased risk of an accident. It is not going on to 5 months and nothing has been done I get calls that since it has been park for so long the vehicle is not getting more issues. At this point it has been one thing or another I had contacted Ford for assistance spoke to Orleis Smith back in May 16 due to lack of progress. Till this day nothing has been resolved the vehicle went in got check and only had the recall issues and now dude to its long stand still more issues have come up the original reason is once again put on the back burner. Due to my single mother status, I have a fixed income and an unable to pay for the recall fix upfront to later get a reimbursement. I would like some assistance since the vehicle is uses for work. Manufacturer Recall Number23S64 NHTSA Recall Number23V905
The contact owns a 2018 Ford EcoSport. The contact stated while depressing the brake pedal, the pedal was firm. The contact stated that while driving at 65 MPH, the oil pressure warning light illuminated. The contact pulled off the highway, and the vehicle lost motive power and stalled. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was related to the engine and referred her to the Ford dealer. The vehicle was towed to the local dealer, who tested the vehicle and was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 71,000.
I purchased the vehicle and not even two weeks goes by before I am going 55mph and the entire car started shutting down. I managed to get off the road. I had the vehicle towed to Klaben Ford in Warren where it took months to replace the engine and turbo. I finally get it back and not even 24 hours went by before it stalled going over railroad tracks. Klaben tells me they left a clamp on my engine and gave it back. I had it for two days before I had a loss of power again while turning left in an intersection. Luckily the oncoming traffic were extremely quick to respond and were able to stop before hitting me. This time they had my car for a week or two and gave it back finally working. Unrelated to this exact case, but Klaben also in that time had my vehicle catch on fire when another vehicle exploded next to it. They took it to their own body shop without my consent originally. Since it was already there I agreed to have them estimate repairs. Little did I realize they would cut their labor costs to be able to not total out the vehicle. Looking back I should of had an unrelated body shop estimate the repairs to have the [XXX] car totaled out and replaced. Fast forward about two years where I have my car finally running and seems great. January 2024 comes and the engine light warning comes across my car while I am on [XXX] driving 70 miles per hour with my 1 and 3 year old in the car. I stop and I have it taken to my mechanic who told me to drive it as little as possible because the engine would need replaced. I then call Ford to tell them about it and asked about a buy back. This was TWO DAYS before I get the advance recall letter. Not once in the phone call did they tell me how dangerous my car was at this point and never said anything about the recall. I try to go to work the next day and my oil light then comes on. I then finally get the recall to find out I would still have to pay about $7,500 out of pocket for engine and turbo as well at $1,800 a month in rental cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I live in Texas. Our daughter's car is inoperable due to recall from Ford and we have tried to contact ford customer relations and keep getting passed from person to person. The parts are unavailable and they don’t have a definite timeline. The dealership is also unable to get a response from Ford. I have also mailed a formal letter. The car has been inoperable since January 26, 2024. What can I do to get Ford to respond and provide a recall refund? They are unable to remedy in a timely manner and we cannot continue with the hardships from not having a vehicle for work, which requires travel.
THE ENGINE STARTED TO SPUTTER AND THE LOW OIL PRESSURE LIGHT CAME ON, CAUSING THE CAR TO NOT ACCELERATE
The contact owns a 2018 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle began to vibrate violently, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The oil pressure and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 70-75 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 25-30 MPH while driving. The contact stated that the vehicle failed to restart while at the residence. The vehicle was towed to the dealer, where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 40 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove to the residence and parked the vehicle. The contact called a dealer and was advised to take the vehicle in to the Service Department. The contact stated that the vehicle failed to start and was towed to the dealer. The dealer diagnosed the vehicle and determined that the timing belt had failed and caused the oil pump to fail, causing the engine to seize. The failure mileage was approximately 98,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at a moderate rate of speed, the check engine warning light initially flashed on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed which showed several defective engine sensors. As the contact's wife proceeded to drive home, several additional messages appeared on the instrument panel. The vehicle was then towed to the dealer where metal shavings were found inside the engine. The contact was then notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,663. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed and taken to the dealer. The vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to contact the dealer directly. The failure mileage was approximately 104,000. VIN tool confirms parts not available.
My vehicle stopped accelerating in the middle of the road in traffic & completely shutdown...it would not crank & I couldn't get it out of the road...the check engine light & auto start button started to flash really fast & then the low oil pressure message came on
The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle unintendedly decelerated to 20 MPH. The contact was uncertain there were any warning lights illuminated. Despite the failure, the contact managed to pull off to the shoulder of the highway and slowly drove the vehicle to the residence. The next day, the vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooler) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Engine locked up and full of oil but low oil pressure. Internal mechanical fault of engine assy. turbo also locked up. My safety was put at risk whenever my while I was driving and my car locked up on me on the highway, blocking incoming traffic. I have taken the vehicle to a Ford dealership that has given me a diagnosis of the issues and the repairs. I was leaving work on night and had an "low engine oil pressure" and a check engine light come on. I stopped driving the vehicle and had it towed to the dealership.
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine and oil pump pressure warning lights illuminated. The vehicle was taken to an independent mechanic where the contact was advised to take the vehicle to a local dealer for assistance. The vehicle was towed to a local dealer where the failure was linked with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 47,348. VIN tool confirms parts not available.
The airbags light appears on the dashboard always ON, without going off for many months and also the engine light is always showing up on the dashboard without turning off for more than 2 years.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, prompting the contact to pull to the shoulder of the roadway and cease driving the vehicle. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included, but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 47,000.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, after which the contact heard an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump belt, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts were not yet available. The failure mileage was 56,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 20-25 MPH and attempting to depress the brake pedal to come to a stop at a STOP sign, the brake pedal was stiff and failed to depress as needed. The low oil pressure warning light was illuminated. The contact engaged the electric parking brake and the vehicle stopped. The contact stated that he drove to the nearby mechanic, who referred him to the local dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that the oil pump had failed, causing engine and turbo damage. The dealer determined that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could assist once the part to repair NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) was available at the beginning of the 2nd quarter of 2024. The failure mileage was approximately 36,000.
C/S RADIO/HEAD UNIT NOT WORKING, VEHICLE NEEDS APIM MODULE-per auto service at dealership. The screen is completely black so the backup camera either isn't functioning or it simply can't project onto the screen. Confirmed by dealer It has not been inspected by anyone but the auto dealership The system was off and on for a few days, then went completely out. Started in January, 2024 There was no incident leading to this problem
Engine and airbags lights are always shown on the dashboard without going off. It has been ON always and constantly for many months.
The contact owns a 2018 Ford EcoSport. The contact stated while driving at unknown speeds for several hours, the vehicle lost acceleration. The driver was able to coast off the freeway. The oil warning light was flashing. The vehicle was taken to an independent mechanic, who advised that the cam shaft position sensor needed to be replaced. The computer failed to communicate properly with the vehicle. The vehicle failed to restart. The vehicle was towed to the residence. The contact called several unknown local dealers, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was approximately 99,300.
Oil pump belt tensioner arm is fractured on my 2018 Ford EcoSport and my engine failed as of January 8th 2024. The oil pressure warning light is on as well as the check engine light. I have had this issue inspected and there is a recall for this problem, but parts are not expected to be ready until the 2nd quarter of the year! I am currently unable to drive my vehicle, and anywhere i need to take it has to be towed. Ive spoken with several Ford dealerships as well as Ford customer service, and all of them said they would not offer me a loaner vehicle in the meantime! I have asked for them to temporarily fix the issue by for now putting in the original part just to get me by, but I was told it could cost upwards of $3000 and I likely would not be refunded, because technically the recall is just an advanced notice! I am now going to be paying on a vehicle that i cannot drive or get fixed until April-June and I've been declined getting a loaner vehicle because it is simply not part of the recall. My only current option is to continue paying on this car, but to not drive it until it gets fixed 2-5 months from now.
COMPLETE ENGINE FAILURE ON HIGHWAY. TOWED TO FORD DEALERSHIP REQUIRES NEW ENGINE REPLACEMENT DUE TO LOW OIL PRESSURE ISSUE AT COST OF $7,800. CAR HAS 71,058 TOTAL MILES 2018 YEAR. CALLED FORD, SAID OUT OF WARRANTY NOTHING THEY CAN DO. HELP PLEASE! Jan 04,2024 Manufacturer Recall Number23S64 NHTSA Recall Number23V905 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM TO FRACTURE, SEPARATE FROM THE TENSIONER BACKING PLATE, ANDOR THE OIL PUMP DRIVE BELT MATERIAL MAY DEGRADE AND LOSE TEETH, RESULTING IN A LOSS OF ENGINE OIL PRESSURE.
The engine shut down after five minutes of driving, and only then the oil and check engine warning lights illuminated. We had the car towed to the dealer, the service department said "the entire engine needs to be replaced due to a failed oil pump causing bearing failure. This is at 63,000 Miles. Cost to replace engine is $10,000. Talked to Ford dealership said nothing they can do.
The contact owns a 2018 Ford EcoSport. The contact stated that while her son was driving 70 MPH, the vehicle lost motive power upon depression of the accelerator pedal with several messages displayed on the instrument panel. The contact's son coasted the vehicle to a parking lot and the vehicle was later towed to a local dealer. The contact was later informed that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Data synced from NHTSA on May 4, 2026