NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Ford Edge. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
EVERY TIME I ACCELERATE HARD TO REACH HIGHWAY SPEEDS, THE EXHAUST LEAKS INTO THE CABIN CAUSING BREATHING PROBLEMS AND DROWSINESS. THIS IS A COMMON ISSUE AND THE FORD DEALERSHIP DOES NOT SEEM TO WANT TO COVER THE COSTS OF THIS SAFETY ISSUE.
WHILE DRIVING THE VEHICLE ON A CITY STREET CAME TO A STOP LIGHT WENT TO PUSH THE BRAKE PEDAL AND IT FELT LIKE THE VEHICLE HAD NO BRAKES AND WAS NOT STOPPING. PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND THE VEHICLE FINALLY CAME TO A STOP. THE BRAKE PEDAL FELT EXTREMELY HARD TO PUSH TO GET THE BRAKES TO STOP THE VEHICLE. TOOK THE VEHICLE TO THE FORD DEALERSHIP AND THEY FOUND THE BRAKE BOOSTER FAILED. THE VEHICLE ONLY HAS 33,874 MILES CURRENTLY ON IT.
REAR BACKUP CAMERA CAN SHOW DISTORTED IMAGES OR SUDDENLY GO DARK WHEN ENGINE IS RUNNING AND PUT INTO REVERSE WHEN BACKING UP. CAMERA IMAGE IS SPORADIC. IT WILL SOMETIMES FLICKER AND GO OUT OR NOT ENGAGE AT ALL SHOWING EITHER A BLACK OR BLUE SCREEN AND SAYING "REAR CAMERA NOT AVAILABLE". HAPPENS W/O WARNING. WARMER WEATHER EFFECTS IT MORE OFTEN THAN IN COLD OR WHEN FOOT IS APPLIED TO THE BRAKE. I PURCHASED CAR BRAND NEW FROM FORD DEALERSHIP AND THIS STARTED HAPPENING AFTER WARRANTY WAS UP. TOOK TO FORD DEALERSHIP TO DIAGNOSE COST ESTIMATE OVER $800 TO FIX. TOOK TO LOCAL REPAIR SHOP AND WAS TOLD IT WAS ELECTRICAL AND NEEDED A CODE THAT THEY COULDN'T ACCESS. THERE'S A RECALL FOR 2020 FORD EDGE VEHICLES ON THIS MATTER AS THIS SHOULD BE GRANDFATHERED IN IN THE RECALL. IT DOES THE SAME EXACT THING! I HAVE VIDEO THAT SHOWS MUCH MORE HOW THIS HAPPENS.
THROTTLE BODY!!! I WAS DRIVING DOWN A VERY BUSY BACK ROAD WITH A NUMBER OF SHARP TURNS THROUGHOUT WHEN A YELLOW WRENCH APPEARED ON MY DASHBOARD AND THE CAR WENT INTO A FULL AND IMMEDIATE "LIMP MODE." MY CAR INITIATED LIMP MODE ON A VERY SHARP TURN WITH AN INCLINING HILL AND I HAD NOWHERE TO PULL OFF TO ADDRESS THE PROBLEM. I WAS FINALLY ABLE TO RESTART MY CAR AND DROVE APPROXIMATELY 10 MILES TO WORK AND MY CAR WOULD AGAIN GO INTO "LIMP MODE" 4 ADDITIONAL TIMES THROUGHOUT THE DURATION OF THIS TRIP. I'M LUCKY I WASN'T KILLED. PLEASE RECALL BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED!
IT WILL NOT RUN OVER 5 MILES PER HOUR, IT CRANKS UPS AND IDLES. I HAVE RESEARCHED THIS AND THE GUY AT THE FORD DEALERSHIP SAID IT MAY BE THE THROTTLE BODY.
SWITCH FOR PARK. AR ROLLED AND SAID NOT IN PARK, KEPT WARNING. COST US $332.48, REPAIRED JULY 18, 2018
CAR LOST ALL DRIVING FUNCTION WHILE IN MOTION ON A CITY STREET. IT BASICALLY DIED. THE SHIFTER ALWAYS SHOWS AN ERROR OF "NOT IN PARK" WHEN THE CAR IS IN FACT IN PARK.
VEHICLE WAS IN MOTION, I WAS DRIVING DOWN THE HIGHWAY AT 60 MPH, I WENT TO CHANGE LANES AND THE VEHICLE SUDDENLY LOSES POWER, GOES INTO LIMP HOME MODE, THE WRENCH APPEARS ON THE DASH AND I MUST PULL OFF TO THE EMERGENCY SHOULDER. THE VEHICLE WAS TOWED IN TO FORD, WHERE THEY EXPLAINED MY THROTTLE BODY WAS BAD AND NEEDED TO BE REPLACED.
BRAKE BOOSTER NEEDED TO BE REPLACED AT 20,239 MILES. LESS THAN 2 YEARS LATER THE REPLACEMENT BRAKE BOOSTER FAILED AND HAD TO BE REPLACED AT 42,480 MILES. IT SEEMS EVERY 2 YEARS OR 20,000 MILES THE BRAKE BOOSTER FAILS. FORTUNATELY WHEN THE BRAKES FAILED, IT WAS RIGHT AFTER START UP AND BACKING OUT OF PARKING SPACES. THE PEDAL BECAME STIFF WITH NO STOPPING POWER. I HAD THE BOOSTER REPLACED IN BOTH INSTANCES IMMEDIATELY AFTER THE FIRST SYMPTOMS OF FAILURE OCCURRED. FORTUNATELY THE FAILURES DID NOT OCCUR WHILE ON CITY STREETS OR HIGHWAYS. THERE WAS A RECALL ON THE 2011 THRU 2013 FORD EDGE MODELS. YOU MAY CONSIDER INCLUDING THE 2014 EDGE FOR A RECALL AS WELL.
THE BACK-UP CAMERA IS NOT WORKING, WHEN THE VEHICLE IS ONLY 5 YEARS OLD. THE VEHICLE HASN'T BEEN INVOLVED IN ANY ACCIDENT AND THE DEALER ASKED $1000 TO FIX IT. IT APPARENTLY A MANUFACTURE DEFEAT.
THE POWER TRAIN MALFUNCTION LIGHT CAME ON WHILE DRIVING. I WAS ON THE INTERSTATE GOING AROUND 75 MPH AND ON 3 LANES OF HEAVY MORNING COMMUTE TRAFFIC. WHEN THE POWER TRAIN LIGHT CAME ON, I LOST THE ABILITY TO USE THE GAS AND COULD NOT ACCELERATE. I DID HAVE THE ABILITY TO BRAKE. I HAD TO GET TO THE SIDE OF THE ROAD QUICKLY DESPITE THE HEAVY TRAFFIC. I STOPPED ON THE SIDE OF THE ROAD, TURNED THE CAR OFF AND BACK ON. ONCE TURNING OFF AND ON, THE POWER TRAIN LIGHT WAS NO LONGER ILLUMINATED AND I WAS ABLE TO DRIVE AGAIN. THE CAUSE OF THE FAULT IN UNKNOWN.
DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR CLOSED CAUSING BELL TO CHIME CAR IS NOT IN PARK. TOOK TO DEALERSHIP - THEY CHANGED THE LATCH. I ROLLED MY WINDOW DOWN ON THE WAY HOME AND WINDOW WOULD NOT ROLL BACK UP. THEY SAID THE CABLE JUST HAPPENED TO BREAK. HAD TO PAY FOR THAT AS WELL.
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER (GREENWOOD FORD IN ORLANDO, FL, 1-888-984-4895) WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING ON BUSY ROAD THE VEHICLE WENT ON LIMP MODE,ALMOST HAD REAR END COLLISION.!THIS IS THE SECOND TIME THIS HAS HAPPENED.
WHEN PUTTING THE VEHICLE IN PARK IT DOES NOT REGISTER THE PARK POSITION. AFTER TURNING IT OFF IT PULLED FORWARD, BUT NORMALLY IT WILL STAY PARKED. I HAVE A VIDEO OF THE PARK NOT ENGAGING, BUT IT IS BIGGER THAN 5 MB. IT HAS BEEN HAPPENING FOR ABOUT 2-3 WEEKS, WILL BE TAKING IT TO THE DEALERSHIP.
WHILE DRIVING 55 MPH ON THE HIGHWAY, ACCELERATOR SUDDENLY STOPPED WORKING, WRENCH LIGHT CAME ON, AND ENGINE WENT INTO LIMP HOME MODE. IT WAS VERY UNSAFE TRYING TO CROSS LANES TO GET OFF OF HIGHWAY AS CAR SLOWED VERY RAPIDLY. THIS IS THE SAME ACTION ASSOCIATED WITH THE WELL DOCUMENTED THROTTLE BODY PROBLEM FORD HAS HAD WITH OTHER MODELS. ONCE OFF THE ROAD, MOTOR WAS SHUT OFF AND RESTARTED WHICH MADE THE PROBLEM GO AWAY BUT UNFORTUNATELY ERASED ANY ERROR CODES THAT MAY HAVE BEEN GENERATED.
I'VE NOTICED OVER THE COURSE OF THE PAST 2 YEARS THAT THE TRANSMISSION SLAMS INTO GEAR BETWEEN 1ST AND 2ND CAUSING THE CAR TO JERK. THIS HAS HAPPENED APPROX. 12 TIMES THAT I CAN RECALL. IT USUALLY OCCURS BETWEEN 10 MPH AND 20 MPH.
ON APRIL 3, 2018, MY WIFE WAS DRIVING OUR 2014 FORD EDGE. AS SHE WAS ENTERING A CURVE AT 35 MPH, THE 'LOW OIL PRESSURE LIGHT CAME ON' AND SHE IMMEDIATELY LOST THE CAPABILITY TO EASILY TURN THE STEERING WHEEL, AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. FORTUNATELY, SHE WAS NOT ON A FREEWAY OR SHE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. SHE REALIZED THAT EVEN THOUGH THE ENGINE WAS STILL RUNNING, THE GAS PEDAL WOULD NOT WORK. I CALLED PLANET FORD IN HOUSTON WHERE WE PURCHASED THE CAR AND I ROUTINELY HAVE THE CAR MAINTAINED. ANTHONY, THE QUICK LANE MANAGER, TOLD ME TO BRING THE CAR IN. BY THEN, WE HAD CHECKED THE INTERNET FOR SIMILAR OCCURRENCES AND WE HAD FOUND THAT THERE HAD BEEN THOUSANDS OF SIMILAR REPORTS AND MILLIONS OF DOLLARS PAID BY FORD IN LAWSUITS. ANTHONY TOLD ME THAT HE WOULD FIX THE CAR AT NO COST AFTER I EXPLAINED THE DETAILS AND TOLD HIM THAT THIS SHOULD HAVE BEEN A 'RECALL ISSUE'. THEY HAD SERVICED THE CAR LESS ONE MONTH EARLIER. ON TUESDAY, APRIL 10TH, I CALLED AND FOUND THAT THE CAR HAD BEEN MOVED TO THE REGULAR SERVICE AREA. IT STILL WAS NOT FIXED. BRAD ZOOK, THE SERVICE MANAGER, TOLD ME THAT I WAS GOING TO HAVE TO PAY FOR THE REPAIR EVEN THOUGH I TOLD HIM THAT ANTHONY SAID IT WOULD BE FREE.LATER THAT DAY, IT WAS 'REPAIRED' AND WE PICKED UP THE CAR. THEY HAD TO REPLACE THE 'ETB' WHICH IS EXACTLY WHAT THE INTERNET REFERRED TO. I CALLED BRAD ON WEDNESDAY AND ASKED HOW THEY DIAGNOSED THE PROBLEM. HE SAID IT WAS A COMBINATION OF CODES (STRANGE) AND MY DESCRIPTION OF THE PROBLEM. HOW DO I KNOW THAT THIS WON'T HAPPEN AGAIN, OR SOME OTHER MALFUNCTION THAT WASN'T A RECALL, WILL HAPPEN NEXT!?
2 ISSUES: 1. DOOR LATCH SENDING SIGNAL THAT THE CAR DOOR IS NOT CLOSED. TAKES MULTIPLE TIMES OF CLOSING THE DOOR FOR THE DOOR AJAR MESSAGE TO GO AWAY. MANY FORD EDGE OWNERS MODIFYING THEIR VEHICLES IN UNSAFE TO GET AROUND THIS PROBLEM. FORD WANTS $600+ TO FIX. 2. THE VISTA MOON ROOF. THE ROOF DOES NOT OPEN AND CLOSE PROPERLY. MANY FORD EDGE OWNERS WITH THIS ISSUE. FORD WANTS $3000 TO FIX THIS. PEOPLE WHO HAVE HAD IT FIXED HAD THE PROBLEM RETURN AFTER A YEAR. PLEASE HELP
MY SUN ROOF EXPLODED FOR NO REASON WHILE I WAS DRIVING THE CAR ON THE HIGHWAY.
I HAVE INFREQUENT LINKAGE CONCERNS WHILE TRAVELING AT SLOWER SPEEDS USUALLY IN PARKING LOT TYPE TRAFFIC WHERE BRAKING AND LIGHT ACCELERATION ARE CONSTANT. AFTER COASTING, IN DRIVE, THERE IS A SLIGHT HESITATION WHEN THE ACCELERATOR IS PRESSED, THEN A NOTICEABLE, SOMETIMES HARD, ENGAGEMENT OF THE TRANSMISSION.
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DECELERATED IN THE MIDDLE OF TRAFFIC AND HAD TO BE PUSHED OFF THE ROAD. THE AIR BAG AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WHERE IT WAS DIAGNOSED THAT A NEW FUEL INJECTOR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT SPECIFY IF THEY COULD ASSIST. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.
I WAS DRIVING IN AN ALLEY WAY AND SOMETHING SOUNDED LIKE IT BROKE AND OR CAME LOOSE FROM THE PASSENGER SIDE FRONT SUSPENSION AREA. WHICH LOOKS LIKE IT WAS A HALF SHAFT OR STEERING COMPONENT WHICH IN TURN CAUSED ME TO LOOSE STEERING CONTROL AND HIT A CURB AND DO FURTHER DAMAGE TO MY VEHICLE . SEEING IF THERE HAVE BEEN ANY ISSUES OR REPORTS WITH HALF SHAFTS OR STEERING COMPONENTS BREAKING OR COMING LOOSE ON SUSPENSION ON 2014 FORD EDGE'S
VEHICLE WAS BEING DRIVEN AND WITHOUT ANY WARNING WENT INTO A 'LIMP HOME MODE', WHICH IS A TOTAL LOSS OF ACCELERATION, THAT IS ONLY ENOUGH POWER TO GIVE THE DRIVER SPEED BETWEEN 35-40 MPH. IF ON A FREEWAY IN THE FAST LANE THIS WOULD PLACE A DRIVER IN A UNSAFE SITUATION. FORD MOTOR CO . STATES THERE IS NO RECALL, BUT BACK IN 2015 THERE WAS A CUSTOMER SATISFACTION PROGRAM WHERE THEY CORRECTED THIS PROBLEM AT NO CHARGE TO THE CUSTOMER.
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG TURNED OFF BY ITSELF AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAF14242952. THE FAILURE MILEAGE WAS 48,350. THE VIN WAS NOT AVAILABLE.
When I purchased my 2014 Ford Edge SEL from North Central Ford, I informed the dealership that the backup camera consistently displayed the error message: “Camera is unavailable, please contact your dealership.” This occurred every time the vehicle was placed in reverse. Additionally, the SYNC display would become unresponsive, disabling access to the phone, climate control, radio, and other settings. The dealership refused to fix the issue and instead offered to replace the entire SYNC system with an upgrade costing around $800. This issue has persisted since purchase in January 2018. The Ford Edge has significant blind spots, and the backup camera is essential for safe reversing. I recently discovered that Ford issued a recall for similar issues, but my model is not included—even though it clearly suffers from the same defect. I request that the 2014 Ford Edge SEL be included in the recall to address this safety-critical issue.
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE, BUT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO CRAIN FORD OF LITTLE ROCK (4601 COLONEL GLENN PLAZA DR., LITTLE ROCK, AR 72210) WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED; HOWEVER, THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,450.
WHEN I PUT THE VEHICLE IN PARK IT DISPLAYS THE "TRANSMISSION NOT IN PARK" LIGHT. WHEN THIS DISPLAYS YOU CANNOT LOCK DOORS PROPERLY. THE ONLY WAY TO ADJUST THIS IS TO EITHER TAP THE GEAR SHIFT BUTTON FOR STANDARD DRIVE OR RESTART AND KILL THE CAR. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. THIS HAS BEEN HAPPENING OFF AND ON SINCE 30,000 MILES BUT OUT OF THE 3 YEAR WARRANTY. I AM BEING TOLD THEY HAVE TO REPLACE THE SHIFTER TO CORRECT THE PROBLEM . THEY ALSO TELL ME IT IS A COMMON PROBLEM WITH THIS CAR.
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK, THE ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. SUNNYDALE FORD IN SUNNYDALE, CALIFORNIA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
RIGHT FRONT AXLE FAILURE WARNING OF TRANSMISSION NOT IN PARK
DRIVER SIDE FRONT DOOR AJAR SENSOR FAILURE. SENSOR READS DOOR AJAR WHEN DOOR IS CLOSED THAT WHICH KEEPS INTERIOR LIGHTING ON, DASH ALARM/WARNING STAYS ON AND DRAINS THE BATTERY AND COULD POTENTIALLY LEAVE YOU STRANDED. FOUND MANY PEOPLE WITH THIS SAME ISSUE ON THE SAME DOOR, OTHER DOOR OR MULTIPLE DOORS ON THE INTERNET AND MANY YOUTUBE VIDEOS SHOWING THIS FAILURE WITH MOST FORD SUV STYLE VEHICLES IN THIS MODEL AND YEAR RANGE. CALLED SEVERAL MECHANICS AND WAS QUOTED $400 + DOLLARS TO REPLACE SENSOR WITH SAME VERSION SENSOR THAT WHICH WILL SOON FAIL AGAIN ACCORDING TO MECHANICS AND OTHERS THAT HAVE REPLACED THE SENSOR FROM INTERNET AND YOUTUBE SOURCE.
WHEN I PUT THE VEHICLE IN PARK IT DISPLAYS THE "TRANSMISSION NOT IN PARK" LIGHT. WHEN THIS DISPLAYS YOU CANNOT LOCK DOORS PROPERLY. THE ONLY WAY TO ADJUST THIS IS TO EITHER TAP THE GEAR SHIFT BUTTON FOR STANDARD DRIVE OR RESTART AND KILL THE CAR. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T.
COMPLAINT ON MY 2014 FORD EDGE: WHEN IGNITION ON AND THE FRONT DRIVER'S DOOR IS CLOSED, THE DASHBOARD LIGHT INDICATES DOOR AJAR & BELL KEEPS RINGING BUT DOOR IS NOT AJAR! IT IS CLOSED PROPERLY! WHILE CAR IS PARKED THE PARKING LIGHTS BLINK ON AND OFF BY THEMSELVES ALSO. WEIKERT FORD IN LAKE WALES FL HAS REPLACED THE DOOR LATCH TO CORRECT THE PROBLEM. MY COST IS $371.88. I BELIEVE THE FORD AUTOMOBILE COMPANY SHOULD DO A RECALL AND REIMBURSE ME MY COST. I'VE DONE RESEARCH ABOUT OTHER 2014 FORD EDGE'S WITH THIS SAME PROBLEM. WILL EMAIL FORD AND SEE IF THEY WILL REIMBURSE ME MY COST! MY CAR MILEAGE 49,996.3. HOPE FORD WILL REIMBURSE MY COST! I HAVE MY ITEMIZE COST RECEIPT BY DOESN'T UP TO THIS FORM.
My defrost system on my 2014 Ford Edge does not work properly. I have researched it and it is a common issue with this model. All my windows from front to back fog/ice up to the point of needing to be scrapped from the inside. My passengers scrap just so I can have a peephole to see out. I have talked to dealers and they offer suggestions, none that have helped and the fix is expensive. My passengers are usually my 92 year old mom and my young grandkids that spend their time scrapping. No matter what I do with the Ford system nothing works. I have tried things found online about this safety issue but to no avail. I open the back windows and it helps a little bit but freezes people out. I hope I and all the other 2014 Edge owners can get some help with this issue. I have reached out to Ford and they refuse to offer help with this safety concern. I hope this helps. I do have pictures and video of this issue. I uploaded some photos. I do have photos of my dashboard showing temperatures and settings and nothing helping. I also have video. I wish I had documented this from the 1st winter I had the car. It is winter now and I know I will continue to document. I just want myself and my passengers to be safe and being on a fixed income I cannot afford to pay for a Ford issue. I want to be able to see my granddaughters but I don't feel it's safe in the winter to have them in my car. I hope you can help me and the other 2014 Ford Edge owners out there.
THE DOOR AJAR LIGHT COMES ON WHEN I SHUT THE DRIVER SIDE DOOR. THE DOOR IS LATCHED AND IS SHUT PROPERLY BUT THE LIGHT STILL COMES ON. EVERY TIME I BRAKE IT DINGS AND IT DISPLAYS THE DOOR IS AJAR AND TRANSMISSION IS NOT IN PARK LIGHT. THIS ISSUE IS SPORADIC.
WHILE DRIVING ON A HIGHWAY AT APROX 50MPH MY CAR RAN OUT OF BRAKES COMPLETELY. THE CAR, A 2014 EDGE, IS AROUND 56000MILES WITH ALL SERVICES UPTODATED PERFORMED BY A FORD DEALER. IN THE LATEST SERVICE THE CHANGE THE REAR BRAKE PADS
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 15 MPH, THE VEHICLE LOST POWER AND SLOWED TO A STOP. THERE WERE UNKNOWN WARNING INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO WEHR FORD (11311 US-60 BUS, MOUNTAIN GROVE, MO 65711, (417) 926-3192) AND REPAIRED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS SUBMITTED; HOWEVER, THE CONTACT WAS INFORMED THAT FORD COULD NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
PANORAMIC MOONROOF JUST SHATTERED SITTING STILL. NOTHING HIT IT AND CAR WAS NOT MOVING. WAS ON A RESIDENTIAL STREET AND OWNER WAS STANDING RIGHT BY THE VEHICLE.
AFTER CLOSING THE PASSENGER'S SIDE FRONT DOOR, THE REAR WINDOW EXPLODED/SHATTERED.
AFTER STOPPING AND PUTTING THE TRANSMISSION SHIFT LEVER IN PARK, A MESSAGE WILL APPEAR ON THE DASH THAT SAYS THE TRANSMISSION IS NOT IN PARK. BUT IT IS. YOU CAN CLICK THE SHIFT SWITCH AND THE MESSAGE WILL GO OUT WITHIN 5-10 SECONDS. EVERY ONCE IN A WHILE IT WILL STAY ON FOR CLOSE TO 30 SECONDS. THE MESSAGE DOESN'T COME UP CONSTANTLY. USUALLY ABOUT EVERY COUPLE OF TIMES YOU STOP AND PARK. YOU NEVER KNOW IF THE TRANSMISSION IS REALLY IN PARK. YOU HAVE TO ASSUME THAT IT IS. ONE OF THESE TIMES IT REALLY WILL NOT BE AND SOMEONE WILL GET HURT. THE DEALER DOESN'T WANT TO FIX IT UNTIL IT COMES ON CONSTANTLY. NOW IT IS ONLY INTERMITTENT. FORD HAS A TSB ON THE PROBLEM. BUT THEY WANT THE CUSTOMER TO PAY FOR THE REPAIR. IT COVERS SEVERAL FORD MODELS OVER SEVERAL YEARS. TO ME THIS IS A SAFETY ISSUE. THE OWNER NEVER REALLY KNOWS IF THE TRANSMISSION IS IN PARK OR NOT. THIS HAS BEEN HAPPENING ON MY VEHICLE FOR OVER A YEAR NOW.
WHILE DRIVING ON TOWN STREET THE CAR STARTED SLOWING DOWN AND THE WRENCH LIGHT CAME ON AND THE CAR FELT LIKE IT IT JUST LOST ALL POWER - NOT ELECTRICAL BUT IT SLOWED DOWN TO A CRAWL. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD, SHUT OFF THE WRENCH AND SHUT OFF THE CAR. I LET IT SIT FOR A MINUTE THEN TURNED IT ON AND IT WAS FINE. I TOOK IT TO THE DEALERSHIP TODAY 10/20 AND THEY IDENTIFIED THAT IT WAS THE THROTTLE BODY. THIS WAS A VERY UNSAFE EVENT AND MY CAR HAS ONLY 34,614 MILES ON IT. IT COULD HAVE CAUSED A SERIOUS ACCIDENT IF I HADN'T PULLED THE CAR OVER AS IT JUST STOPPED IN THE MIDDLE OF THIS VERY BUSY STREET.
EDGE'S "DOOR AJAR" WARNING LIGHT REMAINS ON, EVEN WHEN THE DOORS ARE CLOSED AND LATCHED. WHILE IT'S CERTAINLY ANNOYING TO BE CONFRONTED WITH A STUBBORN WARNING ON AN INSTRUMENT CLUSTER, NHTSA ALSO POINTS OUT THAT, AS LONG AS THE LIGHT IS ILLUMINATED, THERE'S NO WAY FOR DRIVERS TO KNOW FOR SURE THAT THE VEHICLE'S DOORS ARE PROPERLY CLOSED. AS A RESULT, OWNERS MAY SPEND A GREAT DEAL OF TIME CHECKING AND RE-CHECKING TO ENSURE THAT THE EDGE'S DOORS ARE REALLY, TRULY LATCHED. OVER TIME, OWNERS MAY BECOME SO ACCUSTOMED TO SEEING THE WARNING LIGHT CRYING WOLF THAT THEY BEGIN TO IGNORE IT--WHICH COULD, OF COURSE, CAUSE PROBLEMS IF A DOOR TRULY ISN'T CLOSED.HTTPS://WWW.THECARCONNECTION.COM/NEWS/1106519_2011-2013-FORD-EDGE-INVESTIGATED-FOR-PERSISTENT-DOOR-AJAR-WARNING
WHILE DRIVING ON HIGHWAY, PANORAMIC GLASS ROOF EXPLODED INTO PIECES. ROOF WAS NOT OPEN OR BEEN USED I. MORE THAN 2 YEARS. SCREEN WAS LUCKILY CLOSED OR I WOULD HAVE BEEN COVERED IN GLASS. LOUD BANG AND RUSH OF AIR CAUSING ME TO JERK STEERING WHEEL AND ENTER NEXT LANE OF TRAFFIC
AFTER DRIVING AND PLACING THE VEHICLE IN PARK, THEN TURNING OFF THE ENGINE; WHICH IS DONE BY "PUSHING BUTTON CONTROL," THE INDICATOR READS " TRANSMISSION NOT IN PARK". ALTHOUGH THE GEAR HANDLE IS FULLY ENGAGED IN THE PARK POSITION. ONLY AFTER PUSHING THE GEAR HANDLE WITH A LITTLE FORCE TO ENSURE IT'S IN THE "PARK", POSITION, DOES THE DASH INDICATOR CHANGES TO "PARK". AND IT'S SAFE TO EXIT THE VEHICLE.
TOUCHSCREEN STOPPED WORKING. IT CONTROLS HANDS-FREE PHONE, NAVIGATION, TEMPERATURE, AND RADIO. FORD EXTENDED WARRANTY ON SYSTEM, BUT DID NOT INCLUDE TOUCHSCREEN ITSELF, AND IS CHARGING $1,000 TO REPLACE. TOUCHSCREEN ITSELF SHOULD BE RECALLED. DANGEROUS IF NEED TO MAKE PHONE CALL AND HAVE TO USE CELL PHONE RATHER THAN HANDS -FREE UNIT, OR IF RELYING ON SYSTEM TO GIVE NAVIGATION DIRECTIONS AND IT SUDDENLY STOPS WORKING.
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE "TRANSMISSION NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEYERS FORD LOCATED AT 170 RIDGEDALE AVE MORRISTOWN, NJ 07960) WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 62,788. UPDATED 10/05/17*LJ *TR
AT 60,000 MILES MY 2014 FORD EDGE MASTER CYLINDER FAILED WHILE DRIVING AT AROUND 10 MPH ON MY STREET AS I WAS GETTING READY TO PARK WHICH EFFECTED BRAKING. THIS CAUSED ME TO HIT THE HIGH CONCRETE CURB IN FRONT OF MY HOUSE AND MESS UP MY FRONT BUMPER. I ENDED UP HAVING TO PULL THE LOWER BUMPER COVER OFF TO KEEP IT FROM DRAGGING THE GROUND. THE MASTER DOESN'T COMPLETELY FAIL THOUGH, IT WORKS FOR ABOUT A DOZEN STOPS AND THEN THE PEDAL GETS SOFT FOR ONE STOP. UPON CALLING FORD THIS IS ONE OF THE VIN NUMBERS THAT IS NOT COVERED UNDER THE RECALL. I DON'T UNDERSTAND HOW THERE ARE SO MANY FAILURES OF THE BRAKE BOOSTER AND MASTER CYLINDER WITH A LOT OF FORD MODELS THAT HAVE THE SAME ENGINE, BUT I'M SUPPOSE TO BELIEVE THEY GOT THE PROBLEM FIXED BEFORE MY VEHICLES...I HAVE A FEELING THAT AS VEHICLES START TO HIT THE SAME MILEAGE AROUND MY YEAR THERE WILL BE A LOT MORE OF THESE ISSUES POPPING UP.
CAR STOPPED RUNNING IN THE MIDDLE OF A RED LIGHT AND WHEN PUSHING THE GAS WOULD NOT DO ANYTHING AND WHEN PUT INTO PARK THE WHOLE CAR SHOOK REALLY BAD. HAD TO GET OUT OF THE MIDDLE OF THE ROAD SO THAT I WOULD NOT BE HIT FROM BEHIND.
ON JULY 31, 2017 IN MY 2014 FORD EDGE I SLOWED DOWN TO TURN RIGHT INTO A PARKING SPACE AT AN ELEMENTARY SCHOOL, AND ALL OF A SUDDEN THE CAR TOOK FLIGHT OVER THE CURB AND SPED INTO THE WOODS. SCARED AND SHAKEN I WAS TRAPPED IN THE CAR WITH TREES BLOCKING THE FRONT DOORS. I WAS ABLE TO GET OUT OF THE CAR BY CLIMBING INTO THE BACKSEAT WHERE I WAS ABLE TO OPEN THE DOOR. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED. THIS ACCELERATION IS VERY SCARY AND I WILL NOT FEEL COMFORTABLE DRIVING THIS CAR AGAIN! WHAT IF CHILDREN WOULD HAVE BEEN IN THE WAY?
WHEN DRIVING AT HIGHWAY SPEEDS (65 MPH+) WITH CRUISE CONTROL ENABLED, IF I PASS AN 18 WHEELER, THE CAR WILL SUDDENLY JAM ON THE BRAKES AND DECELERATE FROM MY CURRENT SPEED DOWN BELOW 55 MPH. THIS HAPPENS IN LESS THEN 3 SECONDS. THERE IS NO ONE IN FRONT OF ME - IT IS A CLEAR STRAIGHTAWAY. IF I STEP ON THE GAS THE CAR WILL SPEED UP AND I'LL PASS THE TRUCK. AT THAT POINT THE CRUISE CONTROL WILL OPERATE NORMALLY - UNTIL I PASS ANOTHER TRUCK. THIS DOESN'T HAPPEN ALL THEN TIME. MAYBE 20%. IT SEEMS TO HAPPEN WITH TALL TRACTOR TRAILERS MORE THEN NORMAL TRUCKS. ASIDE FROM THE SUDDEN STOPPING ISSUE, THE REAL PROBLEM IS THAT CARS BEHIND ME SEE THAT I AM STOPPING FOR NO APPARENT REASON AND IF THEY'RE NOT PAYING ATTENTION THEY'LL RUN RIGHT INTO THE BACK OF MY CAR. THIS HAS BEEN A DAY 1 PROBLEM - I BOUGHT THE CAR NEW IN 2014. I AM ADDING MY COMPLAINT TO OTHERS WHO HAVE REPORTED THIS SAME ISSUE. FORDS RESPONSE - PAY $3000 TO HAVE YOUR CAR FIXED. THIS IS A SAFETY ISSUE AND THERE OUGHT TO BE A RECALL TO GET IT FIXED.
Data synced from NHTSA on May 4, 2026