NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING, AN ODOR OF FUEL EMITTED INTO THE VEHICLE AND IT STALLED WITHOUT WARNING, THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO WAYNE EKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461, PHONE NUMBER: (800) 749-8875) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE SERVICED BECAUSE THE FUEL LEAK WAS A SAFETY CONCERN FOR THE WORKERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 108,325.
SUB FRAME CRACKED, CORROSION. FORD IS REFUSING TO FIX THE SUB FRAME INSTEAD THEY ISSUE A SAFETY RECALL 14S02 WHICH DOES NOT REPLACE THE DAMAGE PART. ALMOST HAD ACCIDENT WITH CHILD ON BOARD, CAR WENT SIDE WAYS, STEERING CONTROL WAS LOST. HOW CAN FORD BE ALLOWED TO ISSUE A SAFETY RECALL BUT IT DOESN'T FIX THE BAD PART. RECALL 14S02 ONLY INSTALLS A METAL BAR SO THE WHEEL DOESN'T COME OFF. ONCE SUBFRAME IS ALREADY BROKEN FORD DOESN'T DO THE REPAIR. PEOPLE LIFE MATTER.
FORD ESCAPE BRAKE BOOSTER
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
AIRBAG LIGHT STAYS ON AND ALSO I HAVE A ISSUE WITH THE STEERING WHEEL AND SUSPENSION THERE ARE OTHER ISSUES WITH THE CAR AND NEVER WAS FIXED BY PREVIOUS OWNER NOW IM STUCK WITH A CAR THAT HAS PAST RECALLED ISSUES. IF YOU OWN A CAR AND JUST PURCHASED IT BY PREVIOUS OWNER MAKE SURE THAT RECALLS HAVE BEEN FIXED ON VEHICLE. NOW I DONT KNOW WHAT TO DO WITH MY VEHICLE.
WHEN I RUN MY AC OR HEATER EXHAUST COMES IN CANT USE EITHER NOT SURE WHATS GOING ON WITH CAR BUT I DO KNOW THAT MY CAR HAS BEEN RECALLED PRIOR TO ME OWNING THE VEHICLE IN 2015 OF AUGUST AND DO KNOW THAT IT HAS NOT BEEN FIXED. CURRENTLY MY CAR HAS 10 RECALLS AND CANT GET MY CAR FIXED BY FORD
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE RPM INDICATOR WENT ALL THE UP AND THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT TAPPED ON THE ACCELERATOR PEDAL AND THE RPMS WENT DOWN. WHILE DRIVING APPROXIMATELY 40 TO 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE DISPLAYED THE FAILURE SINCE NOVEMBER OF 2016. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
THE 2002 FORD ESCAPE HAD RECALL 14S02 DONE IN SEPT. 2016. AT THE TIME I REQUESTED THE SUB FRAME BE REPLACED. FORD INDICATED THE RUST WAS NOT SEVERE ENOUGH AND INSTALLED A BRACE. TODAY, THE SUB FRAME GAVE WAY RENDERING THE VEHICLE A PERIL TO DRIVE. THE STEERING IS INOPERATIVE. THE VEHICLE WAS IN MOTION BUT AVOIDED COLLISION.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE WIFE WAS DRIVING APPROXIMATELY AT 30 MPH AND AFTER DRIVING OVER A BUMP, THE STEERING WHEEL BECAME VERY LOOSE AND UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE LOWER A-ARM SUSPENSION HAD FRACTURED DO TO SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION). THE CONTACT STATED THAT VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. WHEN THE HEATER AND AIR CONDITIONER WERE ACTIVATED, THE AMOUNT OF EXHAUST FUMES INCREASED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
FRONT SUBFRAME RUSTED INTO. MECHANIC SAYS IT'S NOT SAFE TO DRIVE.
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER THE VEHICLE WAS PARKED, THE DRIVER SMELLED A BURNING ODOR. THE CONTACT NOTICED BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT ASSESSED THAT THE WIRING HARNESS WAS DEFECTIVE AND CAUSED THE FIRE. THE CONTACT STATED THAT THE FIRE DAMAGED THE GARAGE AND THE SIDEWALK CONCRETE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE REASON FOR THE FAILURE; HOWEVER, THE VIN WAS NOT PROVIDED THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT PROVIDED. UPDATED 04/12/17LJ *CN
TAKATA RECALL RIGHT FRONT LOWER CONTROL ARM SEPARATED FROM SUBFRAME. IN MOTION,ON THE HIGHWAY WHILE GOING STRAIGHT . STEERING WHEEL 90 DEG.FROM CENTER RIGHT FRONT WHEEL 2IN. OUT OF TOE.PULLED TO THE RIGHT WHEN THIS HAPPENED .DID NOT HAVE AN ACCIDENT. FORD MOTOR CO. DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM.
SUB FRAME/CRADLE RUSTED AND CAUSED A SEPARATION OF THE RIGHT FRONT AXEL AND STABILIZER. THE FAILURE OCCURRED WHILE DRIVING, JUST AS WE WERE EXITING THE HIGHWAY. A LOUD THUD OCCURRED AND THE STEERING WHEEL SHIFTED MAKING DRIVING AND STEERING EXTREMELY DIFFICULT. THIS VEHICLE, ACCORDING TO FORD'S RECORDS, HAD A STRUCTURE RECALL FOR THE SAME ISSUE (14V165000) THE VEHICLE HAD BEEN REPAIRED AT A FORD DEALER FOR THE SAID RECALL A FEW YEARS AGO. FORD IS UNWILLING TO HELP PAY FOR THE CURRENT REPAIRS AS WE DID NOT TAKE IT TO A DEALER FOR REPAIR (WHICH WOULD HAVE REQUIRED TOWING AS THE CAR WAS BARELY DRIVABLE). THIS IS A POTENTIALLY DANGEROUS SITUATION AND, IT SEEMS, THE RECALL DID NOT CORRECT THE ORIGINAL PROBLEM. *TR
FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
PASSENGER FRONT LOWER CONTROL ARM SEPARATION FROM FRAME DUE TO CORROSION. RESULTED IN LOSS OF CONTROL OF STEERING AND LOSS OF CONTROL OF VEHICLE. HAPPENED WHEN DRIVING ON CITY STREET WHILE TURNING. CV BOOT COVER ALSO DAMAGED BY CONTROL ARM FAILURE. AAA STATES THERE IS A LOWER CONTROL ARM CORROSION RECALL, NHTSA CAMPAIGN NUMBER 14V165000. FORD DEALER STATES THERE IS NO RECALL. CAR HAS BEEN REGISTERED IN STATE OF OHIO.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 40 MPH, THE LOWER CONTROL ARM SEPARATED FROM THE ENGINE CRADLE AND CAUSED THE ALIGNMENT OF THE STEERING WHEEL TO MALFUNCTION. THIS MADE THE VEHICLE EXTREMELY DIFFICULT TO STEER AND ALMOST CAUSED A CRASH. IN ADDITION, THE STEERING WHEEL BECAME STUCK IN THE LEFT ALIGNMENT POSITION. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT HEARD SOMETHING FRACTURE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REINFORCEMENT CROSS-BRACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CROSS-BRACE WAS NOT A SUFFICIENT REPAIR FOR THE CONTROL ARM CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE ATTEMPTING TO HAVE NEW CONTROL ARMS PLACED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED AND NEEDED TO BE REPAIRED BEFORE THE CONTROL ARMS COULD BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,900. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S WIFE WAS STOPPED BY THE POLICE BECAUSE THE BRAKE LIGHTS WERE NOT ILLUMINATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO OPEN THE REAR DOOR IN ORDER TO REPAIR THE BRAKE LIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
METAL TRAY SUPPORTING THE FUEL TANK HAS RUSTED. BRACKETS SUPPORTING THE TRAY HAVE RUSTED AND FALLEN OFF EXPOSING THE PLASTIC FUEL TANK.
I HAD A RECALL (#14S02) WHICH IS A CORROSION RELATED SEPARATION OF THE ATTACHMENT OF THE LOWER CONTROL ARM FROM THE SUBFRAME. WHEN I TOOK MY CAR IN FOR SERVICE WHAT THEY DID WAS PUT A CROSSBAR ACROSS THE LOWER CONTROL ARM SUBFRAME INSTEAD OF REPLACING THE WHOLE LOWER CONTROL ARM SUBFRAME. THIS ACTION DOES NOT FIX THE PROBLEM THE PROBLEM STILL OCCURS. I WOULD LIKE FOR THEM TO REPLACE THE LOWER CONTROL ARM.
HAD RECALL 14S02 PERFORMED ON 12/30/15. INSTALLED FRONT SUBFRAME CROSSBRACE.THIS DOES NOT FIX THE PROBLEM. PASSENGER SIDE SUBFRAME RUSTED OUT AND FAILED. THE CROSSBRACE KEPT IT FROM COMPLETELY COMING APART BUT CAR IS NOW NOT SAFE TO DRIVE. FORD WILL NOT DO ANYTHING ABOUT THIS SAYING THEY ALREADY PERFORMED THE RECALL. THIS RECALL SHOULD BE EXPANDED TO INCLUDE SUBFRAME REPLACEMENT.
MY 2002 FORD ESCAPE'S BACK WINDOW JUST EXPLODED PARKED IN MY DRIVEWAY. TEMPERATURE WAS MILD IN 70'S. NO RAIN.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000. UPDATED 10/13/16*LJ *TR
MY VEHICLE DOES THE EXACT SAME THING AS NHTSA RECALL NUMBER 04V165000 OR FORD RECALL NO. 04S13. I HAVE THE YEAR AND ENGINE ASSOCIATED WITH THE RECALL BUT MY VIN IS NOT ON THE LIST. IT SHOULD BE BECAUSE IT IS VERY DANGEROUS!
SPARK PLUG BLEW OUT OF CYLINDER, COST ME $455 IN REPAIRS. V6 3.0L 2002 FORD ESCAPE.
LOST ALL COOLANT FROM RADIATOR ALL AT ONCE WHEN TURNED CAR OFF WHEN CAME HOME FROM STORE BECAUSE COOLANT LIGHT CAME ON.. REPLACED THERMOSTAT FIRST. THAT DIDN'T WORK. PUT IN NEW WATER PUMP, RAN FOR ABOUT ANOTHER WEEK , THAN DID SAME THING. SO REPLACED RADIATOR . MIND YOU CAR NEVER RAN HOT, COOLANT LIGHT JUST KEPT COMING ON.
LF LOWER CONTROL ARM FAILURE - WE BROUGHT OUR FORD TO A&CTIRE, ATKINSON, NH - 603-362-5213 FOR A STATE INSPECTION - THEY TOLD US THIS ISSUE AND THE FORD WAS NOT SAFE TO DRIVE - WE AUTHORIZED THE WORK - WE PAID $250.85 PARTS & LABOR, THEY PRINTED OUT RECALL # 14S02 RECALL TO PURSUE GETTING REIMBURSED - WE CALLED FORD AND THEY DENIED ANY REIMBURSEMENT.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE PASSENGER SIDE CONTROL ARM SUDDENLY SEPARATED FROM THE SUBFRAME. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FAILURE OCCURRED DUE TO RUSTING OF THE SUBFRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.
FRONT SUB FRAME IS CRACKED AND WHEEL IS WOOBLING.
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE STRUCK THE FRONT END OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND STRUCK THE OTHER VEHICLE AGAIN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED CHEST INJURIES THAT NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 177,000. THE VIN WAS INVALID. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
STARTED MY CAR AND THE RPM GOING TO 4000 WHEN CAR IS IN PARK. WAS TOLD ITS THROTTLE BODY.
THERE IS A RECALL ON MY CAR. 14S02. I HAD IT TOWED TO FULLER FORD IN CINTI, OHIO. WHEN THE RECALL BROKE IN MY CAR, RUSTED THROUGH FRAME. IT CAUSED OTHER DAMAGE TO MY CAR. I NEED A PASSENGER SIDE AXLE, LOWER CONTROL ARM, AND A SWAY BAR LINK. FORD WILL NOT COVER THESE DAMAGES EVEN THOUGH THE RECALL CAUSED THE DAMAGE. JUST THANK GOODNESS I HAD JUST GOTTEN OFF THE HIGHWAY AND WAS COMING TO A STOP OR I COULD HAVE BEEN KILLED. I DONT BELIEVE FORD IS TAKING CARE OF THEIR ISSUE. A FRAME SHOULD NOT RUST THROUGH
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME HAD FAILED DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AT 80,707 MILES. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCURATELY RESPOND TO THE STEERING WHEEL. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE LOWER CONTROL ARM BECAME DETACHED FROM THE VEHICLE AND THE FRONT PASSENGER WHEEL WAS TURNED OUTWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN AT APPROXIMATELY 2 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER EXITING THE VEHICLE, HE DISCOVERED THAT THE FRONT LOWER CONTROL ARM AND THE SUB FRAME HAD EXCESSIVE RUST AND WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
I WAS MAKING A RIDE AN MAPLE ROAD WHEN ALL OF A SUDDEN I HEAR A SORT OF POPPING NOISE ALMOST LIKE A FLAT TIRE. THATS WHAT I THOUGHT IT WAS SO I KEPT DRIVE TO WHERE I LIVE.ON THE WAY HOME ALL I HEARD WAS A SCREECHING. WHEN I GOT HOME HOME I CHECK AND THE SUSPENSION HAD SNAPPED BECAUSE OF RUSTING
I BOUGHT MY CAR ON SEPT 28, 2015. THE AIRBAG LIGHT CAME ON ABOUT 2 WEEKS AGO. AT FIRST IT WOULD COME ON WHEN I START THE CAR AND SHUT OFF. NOW IT BLINKS THEN STAYS ON. I AM WORRIED THAT IF I GET INTO AN ACCIDENT MY AIRBAGS WILL NOT DEPLOY. I HAVE READ A LOT OF REVIEWS ABOUT THIS AND IT SEEMS TO BE A VERY BIG ISSUE. I HAVE SEARCHED THIS WEBSITE WITH MY VIN # AND THERE ARE NO RECALL. I BOUGHT THIS AS A FAMILY CAR BUT NOW I AM IN FEAR OF PUTTING MY CHILDREN IN IT.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE DETAILS OF THE FIRE WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V165000 (STRUCTURE), 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL), AND 12V005000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE IN THE FRONT. WHILE PARKED, THE VEHICLE CAUGHT FIRE ON A SECOND OCCASION. THE FIRE DEPARTMENT HAD TO CUT THE HOOD OPEN AND INSPECTED THAT THE MASTER CYLINDER WAS ON FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,703.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS STOPPED AND WAITING FOR A TRAIN TO CROSS THE TRACKS, THE CONTACT ATTEMPTED TO PLACE THE VEHICLE BACK IN GEAR BUT THE VEHICLE WOULD NOT SHIFT OUT OF THE PARK POSITION. AN INDEPENDENT MECHANIC WAS CONTACTED AND ARRIVED AT THE SCENE. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFT LEVER HAD DISENGAGED FROM THE TRANSMISSION AND WOULD NEED TO BE BOLTED BACK INTO PLACE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EXPERIENCE UNEXPECTED ACCELERATION AND WAS DIFFICULT TO SLOW DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 132,000.
MY CAR JERKS WHEN DRIVING VERY BADLY HED MANY REPAIRS DONE TO NO AVAIL 118,000 MILES HAVE A DISABLED HUSBAND CAR IS UNRIEABLEDRIVING ON HIGHWAY AND LOCAL STREETS TO GET HOME.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT HEARD AN ABNORMAL NOISE UPON MAKING A TURN. THE STEERING WHEEL TURNED, BUT THE WHEELS REMAINED STRAIGHT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TECHNICIAN INSTALLED TWO BRACKETS BUT NOT THE ENGINE MOUNT BRACKETS. THE CONTACT FELT THAT THE RECALL REMEDY WAS NOT PERFORMED ACCURATELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 228,000. *TR
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A LOUD KNOCKING NOISE WAS HEARD AND ALL STEERING CAPABILITY WAS LOST. IN ADDITION, THE FRONT PASSENGER TIRE DETACHED AND THE VEHICLE DRAGGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED ON NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
THE FUEL TANK MOUNTING STRAP RUSTED THROUGH AND BEGAN DRAGGING ON THE HIGHWAY SENDING UP A SHOWER OF SPARKS. UPON INVESTIGATION, I FOUND THE METAL SHIELD AROUND THE TANK DISINTEGRATED INTO RUST FLAKES, AND THE SHIELD WHERE IT PASSES OVER THE DRIVESHAFT HAD FALLEN AND WAS RUBBING ON THE MOVING DRIVESHAFT. I RECOGNISED THE PROBLEM AND WAS ABLE TO SECURE THE TANK AND SHIELD TEMPORARILY TO LIMP HOME, BUT THE POTENTIAL FOR DISASTER IS CATASTROPHIC, ESPECIALLY HERE IN THE NORTHEAST WHERE THESE PARTS ARE CONTINUALLY SUBJECT TO SALT AND SNOW.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CROSS BAR REINFORCEMENT WAS INSTALLED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,946.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AND PRESSING THE ACCELERATOR PEDAL, THE THROTTLE BECAME STUCK AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED INJURIES TO THE LEFT LEG AND LEFT SIDE AFTER LEAPING FROM THE VEHICLE. A POLICE REPORT WAS FILED. WHILE INSPECTING THE VEHICLE, THE POLICE INDICATED THAT THE THROTTLE WAS STUCK CONTINUED TO REV AFTER THE CRASH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
ON JULY 18, 2015 AT APPROXIMATELY 1:30 PM I WAS DRIVING UP BEAR CREEK MOUNTAIN AND HEARD A LOUD POP THEN THE VEHICLE STARTED SLIDING BEFORE I FINALLY GOT IT TO STOP. I SLIDE ABOUT 50 FEET AND IF I'D SLIDE ABOUT 3 MORE FEET I WOULD HAVE BEEN OVER THE SIDE OF THE MOUNTAIN. THE SUB FRAME HAD SNAPPED IN TWO AND IT PULLED THE RIGHT FRONT AXLE OUT. THIS MADE THE VEHICLE INOPERABLE. THE VEHICLE HAD TO BE PUT ON A ROLL BACK AND TAKEN AWAY.ALSO DAMAGED WAS THE RIGHT FRONT TIRE AND ,MOLDING AROUND THE FENDER. IF I HAD BEEN ON THE INTERSTATE WITH THIS VEHICLE MY FAMILY WOULD NOT HAVE SURVIVED THE WRECK. IT IS LUCKY THAT WE DIDN'T GO OVER THE MOUNTAIN. I DID NOTHING TO CAUSE THE SUB FRAME TO BREAK AND I THINK FORD SHOULD BE HELD LIABLE. I SPOKE WITH THE FORD CUSTOMER RELATIONS CENTER AND THEY TOLD ME THAT BECAUSE THERE WAS NO EXTENDED WARRANTY AND IT WAS NOT UNDER THE 2002 ESCAPE RECALL AND THAT THE FACT THAT THERE WAS NO FIRE OR LARGE CRASH THAT THEY COULD DO NOTHING ABOUT THE SUB FRAME BREAKING. MY INSURANCE CARRIER HAS ALSO CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD THE SAME THING. I ASKED THE LADY AT FORD IF SOMEONE HAD DIED IN THE WRECK WOULD I STILL BE TOLD THE SAME THING AND SHE REPLIED YES. ACCORDING TO FORD THEY CAN'T GIVE OUT TELEPHONE NUMBERS TO LEGAL DEPARTMENT OR ADDRESSES OR EMAIL ADDRESSES. I WAS ALSO TOLD THAT I COULD NOT SPEAK TO A SUPERVISOR BECAUSE THEY COULD NOT TRANSFER CALLS. I WAS TRANSFERRED TO THE LADY I WAS SPEAKING TO BY ANOTHER LADY. GO FIGURE. I THINK THAT FORD IS LIABLE FOR THIS STRUCTURAL FAILURE AND NEEDS TO MAKE THINGS RIGHT.