2003 Ford Escape Complaint Log

SENSE WE BOUGHT THIS 2003 FORD ESCAPE WE HAVE REPLACED 5 ALTENATORS TRANSMISSION PROBLEMS .3 NEUTRAL SAFETY SWITCHES. AND STILL HAVING PROBLEMS THE TRANSMISSION PROBLEMS ARE THE SAME REASON FOR THE RECALL BUT MY CAR IS JUST A MONTH NEWER GO FIGURE

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SLID ON ICE, CROSSED OVER TWO LANES, AND CRASHED INTO A CEMENT WALL HEAD ON THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, SHOULDER, NECK, AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE TOWING LOT. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE ACCELERATING INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *TT *TR

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 20 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. WHILE DRIVING 25 MPH, THE VEHICLE LUNGED FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ONLY FUNCTIONING WARNING INDICATOR ON THE INSTRUMENT PANEL WAS THE CHECK ENGINE INDICATOR. THE CONTACT STATED THAT THE VEHICLE LEAKED OIL CONTINUOUSLY. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS EMAILED, BUT DID NOT REPLY. THE FAILURE MILEAGE WAS 202,871.

THE FRONT FRAME OF THE CAR HAS CORRODED TO THE POINT THAT THE CONTROL ARM HAS COME LOOSE AND THE CAR IS NOT DRIVABLE. THERE IS A RECALL OF THIS SPECIFIC PROBLEM FOR THIS MAKE/MODEL/YEAR BUT I AM BEING TOLD MY VIN IS NOT PART OF THIS RECALL. THE CONTROL ARM DETACHED WHILE I WAS DRIVING. I WAS NOT IN AN ACCIDENT BUT WAS ABLE TO PULL OVER. I HAD THE DAMAGE ASSES BY A LOCAL MECHANINC, WHO INFORMED ME OF THE RECALL.

ON MANY OCCASIONS, THE ENGINE HAS STALLED WHILE AT A STOP OR GOING ABOUT 10 MPH. TWO TIMES THE ENGINE HAS STALLED ON THE FREEWAY GOING OVER 60 MPH, CAUSING MY CAR TO BE SIDE SWIPED AND STRANDED ON THE SIDE OF THE FREEWAY.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, A CRUNCHING SOUND WAS PRESENT COMING FROM THE FRONT PASSENGER SIDE AND THE VEHICLE SUDDENLY COULD NOT BE DRIVEN PROPERLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM HAD FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.

ON OCTOBER 31ST I TOOK MY CAR IN TO FORD DELACY TO BE LOOKED AT FOR THE FRONT SUBFRAME CROSSBRACE RECALL. WHEN I BROUGHT MY CAR IN, THE FRONT TIRES WERE TILTED IN A DECENT AMOUNT AND MY STEERING WHEEL WAS TURNED COMPLETELY. I BROUGHT MY CAR IN, THEY AGREED IT WAS NOT DRIVEABLE AND THAT THEY HAD TO TAKE PICTURES AND SEND THEM TO FORD AND GET THE OKAY ON WHAT TO DO AND IF I CAN GET THE RECALL. AFTER WAITING 10 DAYS, THEY FINALLY 'FIXED' IT BY JUST PUTTING A METAL CROSSBRACE ON TOP OF THE ALREADY ROTTED OUT SUBFRAME. AFTER LESS THAN A MONTH, MY SUBFRAME IS NOW POPPED OUT AGAIN AND MY WHEEL TURNED ALL THE WAY TO THE RIGHT AND TIRES TILTED AGAIN. I AM NOW WITHOUT A CAR AGAIN. I WILL UPLOAD PICTURES OF THE METAL PIECE THAT SUPPOSEDLY 'FIXED' MY CAR.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 30 MPH, A LOUD POP WAS HEARD AND THE STEERING WHEEL BECAME EXTREMELY LOOSE. THE CONTACT STATED THAT THE VEHICLE SWERVED TO THE RIGHT AND THE DRIVER WAS ABLE TO STOP THE VEHICLE ON THE SIDE OF THE ROADWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO OURISMAN FORD & LINCOLN OF ALEXANDRIA (6129 RICHMOND HWY, ALEXANDRIA, VA 22303, (703) 660-9000) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNAVAILABLE.

THE FRONT SUB FRAME IS RUSTED AND THE VEHICLE IS UNSAFE TO DRIVE.

TL* THE CONTACT'S DAUGHTER OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER NOTICED THAT THE SUBFRAME LOOKED RUSTED AND LOOSE. THE VEHICLE WAS TOWED TO BRONDES FORD TOLEDO (5545 SECOR RD, TOLEDO, OH 43623) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD ROTTED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). AFTER THE VEHICLE WAS DRIVEN OVER 20 MPH, THE WHEELS TURNED AT DIFFERENT ANGLES AND THE VEHICLE MADE A SCREECHING SOUND. THE VEHICLE WAS TAKEN BACK TO BRONDES FORD, BUT THE DEALER AND MANUFACTURER (WHO WAS MADE AWARE OF THE FAILURE) DECLINED TO PROVIDE FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE VEHICLE SWAYED BACK AND FORTH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND, UPON INSPECTING UNDERNEATH THE VEHICLE, NOTICED CORROSION AND SEPARATION OF THE LOWER CONTROL ARM FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 153,207.

MY SON WAS DRIVING THIS VEHICLE WHEN THE FRONT CONTROL ARM SNAPPED OFF FROM THE FRONT SUBFRAME! THANKFULLY, HE DID NOT GET KILLED OR INJURED. THE VEHICLE WAS TOWED TO A LOCAL GARAGE WHO INFORMED ME THAT FORD RECALL # 14S02 APPLIES TO THIS VERY CONDITION. UPON CALLING FORD'S CUSTOMER ASSIST LINE, I WAS COMPLETELY SHUT DOWN. I TOLD THE REP THAT I NEED A TOW SINCE THE CAR WAS NOT DRIVABLE. SHE TOLD ME THAT FORD WILL NOT PAY FOR A TOW OR ANY CONSEQUENTIAL DAMAGES. THIS MAKES NO SENSE TO ME. OBVIOUSLY, FORD HAS ACKNOWLEDGED A PROBLEM. I DON'T THINK IT IS FAIR FOR THEM TO TAKE NO RESPONSIBILITY & LEAVE THE CONSUMER FOOTING THE BILL. PLEASE LOOK INTO THIS WHEN YOU GET A CHANCE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS ADVISED THAT THE SUB FRAME WAS RUSTED OUT. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE #CAS13006709 AND ADVISED THE CONTACT TO FOLLOW UP. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) HOWEVER THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING AT ANY SPEED AND WHEN THE VEHICLE WAS STARTED OCCASIONALLY, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (NAPA LINCOLN FORD, 300 SOSCOL, NAPA, CA, 94559) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

MY DAUGHTER WAS DRIVING HOME FROM WORK AND WENT OVER THE RAILROAD TRACKS AND THE WHOLE FRONT END FELT LIKE IT WAS GOING TO COLLAPSE THE STEERING GOT THROWN WAY OFF AND WHEN SHE WENT TO APPLY THE BRAKES AT THE LIGHT SHE ALMOST WENT THROUGH THEM BECAUSE OF THE FRONT-END BEING WAY OUT OF LINE. WHEN I HAD A CHANCE TO LOOK UNDERNEATH IT THE NEXT DAY IT IS SO CORRODED AND SPLIT AND CRACKED WHERE THE CROSSMEMBER IS. AND THESE RAILROAD TRACKS SHE WENT OVER EVERY DAY WITH NO PROBLEMS THAT ARE VERY SMOOTH EXCEPT FOR THAT NIGHT WHEN THEY JUST GAVE OUT. YOU CAN TELL THAT THE METAL FOR THE VEHICLE IS NOT QUALITY

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT NOTICED THAT THE SUBFRAME WAS COMPLETELY FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

FORD ESCAPES FROM THE 2001 THROUGH 2004 MODEL YEARS FOR CORROSION OF THE FRONT SUBFRAME. THE SUBFRAME CARRIES THE ENGINE, TRANSMISSION, STEERING GEAR AND THE FRONT SUSPENSION, BRAKES AND WHEELS FORD SAYS THE CORROSION CAN LEAD TO SEPARATION OF A CONTROL ARM -- PART OF THE SUSPENSION THAT HOLDS THE WHEEL AND TIRE IN THE RIGHT PLACE I WAS TOLD THAT THIS PART NEEDS TO BE REPLACED ON MY CAR. IT'S CORRODED BY A MECHANIC. THAN I READ THE USA TODAY 2014 ARTICLE. I WAS NEVER NOTIFIED. I JUST TOOK VIDEO AND PICTURES OF THE PART. ON MY CELL PHONE I CAN SUBMITT. ACCORDING TO THIS ARTICLE FORD KNEW ABOUT THIS. WHAT R MY OPTION TO GET THE REPAIR.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 40 MPH, THE DRIVER STRUCK A POTHOLE AND THE VEHICLE BEGAN TO PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM AND SUBFRAME WERE BENT DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING FAILED AND THE SUBFRAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 17653427. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 172,907.... .UPDATED 11/16/17 *BF UPDATED 11/28/2017*JS

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 10 MPH, THE PASSENGER SIDE OF THE SUBFRAME WAS RUSTED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO MARK THOMAS FORD (LOCATED AT 3098 ELM RD EXT NE CORTLAND, OH 44410) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS13677317. THE FAILURE MILEAGE WAS 174,522.

MY ABS LIGHTS IS ON. I THEN WAS ABLE TO FIND THE ISSUE WITH THE WIRES UNDER BOTH SEATS. THE WAY THEY WERE STABILIZED TO THE SEAT GLIDE HAS CAUSED THE WIRE TO FREY.I AM IN NEED OF NEW WIRING UNDER BOTH SEATS,DRIVER SIDE BEING THE WORST OF THE TWO.THIS IS NOT ANYTHING I HAVE DONE IT IS DUE TO POOR DESIGNS.

2003 FORD ESCAPE XLT 4X4 REAR FRAME RUSTS CAUSING CONTROL ARM BRACKET TO RIP FRONT THE FRAME. DRIVING DOWN THE ROAD CAME UP TO A STOP LIGHT ALL OF A SUDDEN MY BRAKES LOCKED UP GOT OUT AND LOOKED TOO SEE THE FRAME HAD RUSTED ALLOWING THE LOWER CONTROL ARM ON THE REAR DRIVER SIDE TO RIP THE BRACKET FROM THE FRAME.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) AND 14V165000 (STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE, ESPECIALLY NEAR THE CONTROL ARM, WAS CORRODED TO THE POINT THAT IT FAILED INSPECTION. ALSO, THE VEHICLE'S RPM MONITOR FLUCTUATED BETWEEN 0-5, FAILING TO CORRECTLY INDICATE AN INCREASE IN RPMS. THE FAILURE CAUSED THE VEHICLE TO REV UP WITHOUT THE CONTACT PURPOSELY CAUSING AN INCREASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 244,310. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE A NEIGHBOR ALERTED THAT THE VEHICLE WAS CAUGHT ON FIRE. THE CONTACT THEN NOTICED THAT THERE WERE FLAMES COMING FROM THE ENGINE COMPARTMENT AND UNDER THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE REMAINED AT THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE REASON FOR THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 237,000.

MY VEHICLE WAS SETTING IN MY DRIVEWAY ON 4/14/2017 AND THE NEIGHBOR CAME POUNDING ON MY DOOR STATING MY VEHICLE WAS ON FIRE. HE TRIED PUTTING THE FIRE OUT TO AVOID THE FIRE FROM REACHING THE GAS TANK AND ALSO SPRAYING THE SIDE OF MY HOUSE TO TRY TO KEEP IT FROM CATCHING THE SIDING ON FIRE. THE FRONT DRIVERS SIDE TIRE BLEW UP SO HE DROPPED THE HOSE AND RAN.WHEN THE FIRE DEPT GOT HERE IT HAD ALREADY BURNED MY VEHICLE ALL THE WAY UP AND MELTED THE SIDING ON THE HOUSE. THE FIRE CHIEF WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE BECAUSE OF THE WAY EVERYTHING WAS BURNED! NOTHING WAS LEFT BUT THE 2 REAR TIRES AND WHEELS AND THE 2 BACK TAIL LIGHT LENS. I HAD DROVE IT 2 1/2 HRS BEFORE THE FIRE STARTED SO THE MOTOR WAS ALREADY COOLED OFF! I'VE CHECKED FOR RECALLS BUT NONE TO BE FOUND ON THIS YR MODEL. I ALSO FILED A COMPLAINT WITH RECALL CENTER AND WITH FORD MOTOR CORPORATION.ALL THEY SAID WAS I WOULD RECEIVE THE REPORT WITHIN THE NEXT 15 DAYS. IT'S BEEN 11 DAYS NOW AND STILL HAVEN'T RECEIVED ANYTHING! COMPLAINT #: 10978773 (FORD CORP) FIRE DEPARTMENT INCIDENT #: 17-1703168....KEITH FITCH. FIRE CHIEF...

MY FATHER TOOK MY ESCAPE TO HAVE THE BRAKES ASSESSED AND WHILE IT WAS UP ON THE LIFT, THE OWNER OF THE SERVICE STATION MADE MENTION TO THE EXCESSIVE, ABNORMAL RUST IN THE CHASSIS. HE STATED THAT THE CONDITION OF THE CHASSIS IS VERY DANGEROUS AND THAT THE SUPPORT ARM, THAT WAS INSTALLED DUE TO THE RECALL #14V165000 AND 14S02, IS ATTACHED TO RUST AND NOT SUPPORTING ANYTHING TO MAKE THE TRUCK SAFE. I HAVE TRIED A NUMBER OF TIMES TO ASK FOR HELP FROM FORD CUSTOMER RELATIONS AND THEY ARE UNWILLING TO ASSIST IN ANY WAY. THIS TRUCK WAS WELL CARED FOR AND THE ENGINE AND TRANSMISSION ARE IN GREAT WORKING ORDER. I SHOULD BE ABLE TO CONTINUE TO DRIVE THIS CAR, HOWEVER, BECAUSE OF THE RUST ISSUE, THE TRUCK IS NOT SAFE TO DRIVE. UNDERTAKING A NEW CAR PAYMENT WOULD BE A HUGE FINANCIAL BURDEN THAT I AM UNABLE TO AFFORD AT THIS TIME. IT IS VERY DISHEARTENING THAT A LARGE CORPORATION SUCH AS FORD MANUFACTURED A SUBSTANDARD VEHICLE AND THEY WOULD RATHER ITS CUSTOMER(S) DRIVE AN UNSAFE CAR THAN MAINTAIN RESPONSIBILITY AND OFFER SOME KIND OF ASSISTANCE.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE WAS UNSTABLE AND THERE WAS LOSS OF STEERING CONTROL. THE VEHICLE WAS TOWED TO A LOCAL DEALER (ARLINGTON HEIGHTS FORD LOCATED AT 801 W DUNDEE RD ARLINGTON HEIGHTS, IL 60004, 888 481-8607) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CRACKED. THE VEHICLE WAS REPAIRED WITH A BRACE. TWO MONTHS LATER, THE VEHICLE WAS TOWED TO A LOCAL DEALER (FOX FORD LINCOLN LOCATED AT 2501 N ELSTON AVE CHICAGO, IL 60647 773-687-7800) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBERS: CASDASH12577845 AND CAS12593478. THE FAILURE MILEAGE WAS 96,000.

LEFT REAR HATCH WINDOW BOLT BROKE OFF UPON OPENING. WINDOW FELL DOWN BUT LUCKILY I WAS ABLE TO CATCH IT BEFORE IT FELL. VEHICLE WAS STOPPED IN MY DRIVEWAY.

WE HAD A RECALL DONE FOR THE FRAME ON OUR 2003 FORD ESCAPE IN APRIL, 2014. ON MONDAY, APRIL 3, 2017 I WAS DRIVING HOME FROM WORK ON EXCELSIOR BLVD (ABOUT A 40 MPH ROAD) AND HEARD A LOUD NOISE IN THE FRONT OF THE TRUCK AND COULD HARDLY STEER. WE HAD IT TOWED TO METROPOLITAN FORD IN EDEN PRAIRIE, MINNESOTA AND TO FIND OUT THAT THE FRAME WAS BROKE. THEY SAID THEY WILL NOT COVER IT. THEY REPLACED IT AND COST US $1,300.00 WE FEEL LIKE THEY SHOULD PAY FOR THIS SINCE THE DAMAGE WAS FROM THE RECALL THAT THEY HAD DONE.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND THAT WHEN DRIVING IT FELT ABNORMAL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUB FRAME HAD EXPERIENCED SEVERE CORROSION AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED TWO YEARS PRIOR TO THE FAILURE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 65 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE AND THE VEHICLE IMMEDIATELY VEERED TO THE SIDE OF ROAD. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TOWED HOME TO A FAMILY MEMBER'S HOME WHERE IT WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A CRACKED SUBFRAME DUE TO EXTREME CORROSION WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER AND DEALER DID NOT PROVIDE ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.

I HAVE A 2003 ESCAPE THAT HAS A INTERESTING PROBLEM WITH THE REAR HATCH. WHEN IT IS HOT OUT SIDE OR THE SUN IS SHINNING ON THE REAR HATCH THE LOCK WILL NOT UNLOCK,ALL THE OTHER DOORS DO. WHEN IT GETS DARK OR THE DOOR COOL DOWN THE NIT WILL UNLOCK WITH THE REST OF THE DOORS. OUR REAR HATCH. INTERMITTENTLY WORKING AND THEN NOT WORKING AT ALL. AFTER LOOKING IN THE SEARCH ENGINE ON THIS FORUM, UNDER "REAR HATCH WON'T OPEN" I FOUND A POSTING LISTING THE PART # FOR THE SOLENOID ONLY, FROM AN AFTERMARKET SOURCE. (FORD MAKES YOU BUY THE WHOLE HANDLE AND ACTUATOR ASSY. FOR $200 OR SO). THE SOLENOID WAS $10 PLUS SHIPPING. INSTALLATION WAS STRAIGHT FORWARD EXCEPT THE ROD THAT CONNECTS THE SOLENOID TO THE MECHANISM NEEDS TO BE MODIFIED AND THE WIRES SPLICED INSTEAD OF THE MODULAR PLUG ON THE STOCK ONE. IF YOUR NOT THAT MECHANICAL, YOU MAY WANT THE DEALERSHIP TO DO IT , BUT IF YOU HAVE SOME SKILLS, YOU CAN SAVE A LOT OF MONEY! (IF FORD HAD PUT A FREAKING KEY HOLE ON THE REAR HATCH IT WOULDN'T BE SUCH A BIG DEAL) SEARCH THE THREADS AND YOU WILL FIND THE POST FOR THE PART. HOPE THIS HELPS.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED ON ITS OWN AND COMPLETELY STOPPED. THE CONTACT ALSO STATED THAT THE GEAR SELECTOR DID NOT ENGAGE IN THE SELECTED GEAR. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DROVE ABNORMALLY. THE DEALER CONFIRMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) PRIOR TO BEING PURCHASED. THE ONTACT STATED THAT THE FRAME OF THE VEHICLE HAD CORRODED WHERE THE SUPPORT BRACKETS WERE INSTALLED FROM THE PREVIOUS RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. ..UPDATED 02/09/17 *BF

THERE IS A REGIONAL RECALL #14S02 REF# 14V165000. THE RECALL IS FOR THE STRUCTURE AND MEMBERS. THE LOWER CONTROL ARM CORROSION. THE FRAME IS RUSTED OUT WHERE THE LOWER CONTROL ARM BUSHING IS CONNECTED. I CANNOT DRIVE MY VEHICLE AT THIS TIME. I WAS DOING A COMPLETE REPAIR MYSELF OF THE LOWER CONTROL ARM, BALL JOINTS, TIE ROD ENDS TO REMEDY THE STEERING ISSUE AND IRREGULAR TIRE WEAR, I REPAIRED THE DRIVERS SIDE BUT DID NOT NOTICE ANY ISSUES BUT WHEN I TOOK THE WHEEL OFF THE PASSENGER SIDE I SAW THE FRAME IS RUSTING OUT AT THE POINT I MENTIONED EARLIER. I HAVE NEVER SEEN A VEHICLE RUST OUT LIKE THIS AND I HAVE BEEN WORKING ON VEHICLES MY WHOLE LIFE. WHEN I CALLED THE FORD RECALL HOTLINE, THEY TOLD ME MY VEHICLE IS NOT PART OF THE RECALL. BUT THE RECALL GOES FROM OCT. 1999 TO JAN 2004 AND I HAVE A 2003. THE ONLY THING I CAN FIGURE IS THAT THE VEHICLE MAY HAVE BEEN ORIGINALLY SOLD IN A STATE THAT IS NOT PART OF THE RECALL? BUT I PURCHASED IT OFF SOMEONE WHO LIVES IN OHIO AND THEY DEFINATELY HAD IT UP HERE DUE TO THE RUST THAT HAS FORMED. PLEASE HELP ME!! THE ATTACHED PIC SHOWS THE RUSTED AREA, PIC #3 SHOWS WITH A NEW LOWER CONTROL ARM HELD IN PLACE TO GIVE AN IDEA OF THE AREA AFFECTED. VERY DANGEROUS TO DRIVE. THE AUTO PULLS SHARPLY TO THE RIGHT IF TURNED A LITTLE BIT OR SHARPLY TO LEFT TURNING LEFT EASILY. MY NEW TIRES ARE ALSO WORN FROM THIS ISSUE.

MY 17-YEAR-OLD SON WAS DRIVING THE CAR HOME FROM WORK AND AFTER MAKING A RIGHT TURN THE CAR SEVERELY JERKS TO THE RIGHT. HE ALMOST WENT OFF OF THE ROAD. WE TOOK THE CAR TO OUR LOCAL MECHANIC AND WERE TOLD THAT THERE WAS CORROSION AND SEPARATION OF THE CONTROL ARM AND WE WOULD NEED A BRACE TO COMPLETE THE REPAIR. THE MECHANIC SAID WHEN HE TOOK THE CAR FOR A TEST DRIVE THE STEERING WHEEL IS OUT OF ALIGNMENT AND HE ALMOST HIT A MAILBOX WHEN THE CAR JERKED TO THE RIGHT. WHEN INVESTIGATING HOW TO GET A USED PART I DISCOVERED THAT THERE IS A RECALL FOR THIS EXACT ISSUE (FORD RECALL #14S02). MY CAR FITS THE SAME MODEL YEAR AND PURCHASE/REGISTRATION LOCATIONS AS INDICATED IN THE RECALL, BUT FORD REFUSES TO MAKE THE REPAIR UNDER THE RECALL. CURRENTLY WE ARE COMPLETELY UNABLE TO DRIVE THE VEHICLE BECAUSE IT IS UNSAFE FOR MY SON AND OTHER DRIVERS ON THE ROAD FOR THE CAR TO BE DRIVEN. HAD MY SON BEEN DRIVING FASTER WHEN THIS HAPPENED THERE COULD HAVE BEEN A TERRIBLE ACCIDENT. *TR

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. AFTER SECURING THE SEAT BELT, THE INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT DID NOT FEEL SAFE WHILE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,800.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. UPON EXITING A PARKING AREA, THERE WAS AN ABNORMAL SUSPENSION VIBRATION NEAR THE FRONT OF THE VEHICLE. THE FRONT SUBFRAME FRACTURED AND IMPACTED THE FRONT PASSENGER SIDE TIRE. THE CONTACT AND A MECHANIC INSPECTED THE FACT THAT THERE HAD BEEN PREMATURE RUST AND CORROSION ASSOCIATED WITH THE UNDERBODY, SUBFRAME, AND THE BAR THAT WAS CONNECTED TO THE FRAME. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED BY THE MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN FOR THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V165000 (STRUCTURE) AND 15E045000 (SUSPENSION). THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 5 TO 10 MPH, THERE WAS A GRINDING NOISE. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD AND TOWED TO A MECHANIC. IT WAS DIAGNOSED THAT THE SUBFRAME WAS COMPLETELY RUSTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

THE VEHICLE WAS MOVING AT 35 MPH, THE FRONT PASSENGER SIDE WHEEL STARTED MAKING NOISE AND GOT WOBBLY. I TOOK IT TO A FORD DEALER. THE SERVICE DEPARTMENT TOOK A DAY TO DIAGNOSE THE PROBLEM. THEY INDICATED THAT THE SUB FRAME HAS RUSTED OUT AND THE LOWER CONTROL ARMS ARE NOT SECURE IN THE SUB-FRAME AND MAY SEPARATE ANYTIME. THEY REFUSE TO FIX THE PROBLEM AS PER THE RECALL SAYING THAT THEY PUT A CROSS BRACE AND THE RECALL IS FIXED. THE CROSS BRACE THAT WAS PUT, IS A BAND-AID FIX AND DOES NOT ADDRESS THE FAILURE OF THE DEFECTIVE SUB-FRAME. THE SUB-FRAME WILL FAIL EVEN AFTER INSTALLING THE CROSS BRACE THAT FORD SEEMS TO THINK WILL FIX THE PROBLEM. THE LOWER CONTROL ARM WILL SEPARATE AND THE CROSS BRACE WILL NOT PREVENT ANY ACCIDENTS THAT COULD RESULT FROM LOWER CONTROL ARM SEPARATION.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 33 MPH AND ATTEMPTING TO TURN, THE FRONT PASSENGER SIDE WHEEL FAILED AND THE VEHICLE BECAME DIFFICULT TO CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER AND DISCOVERED THAT THE FRONT PASSENGER WHEEL WAS RUSTED AND TWISTED OUTWARD. THE FAILURE CAUSED THE REAR CONTROL ARM TO ALMOST FALL OFF. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

I PULLED INTO WORK AT 7:00 AM 9/15/16 AND AT 9:00 AM A FELLOW WORKING TOLD BE MY WINDOW WAS BLOWN OUT. IT LOOK LIKE IT BLEW FROM THE INSIDE OUT.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V165000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

WHILE DRIVING ON HIGHWAY THE STEERING STARTED TO BECOME UNSTABLE AND LOOSE. MOMENTS LATER THE LOWER CONTROL ARM (SUB-FRAME) ON PASSENGER SIDE SEPARATED CAUSING LOSS OF CONTROL ALMOST ENDING IN CRASH. NEVER RECEIVED NOTICE OF THE RECALL BELOW TO FIX THIS PROBLEM WHICH WAS ISSUED ABOUT TWO YEARS AGO. DEALERSHIP CONTACTED. THEY ARE DRAGGING THEIR FEET ON AN ANSWER AS TO WHETHER THEY'LL FIX. RECALL # 14S02 2001-'04 FORD ESCAPE RECALLED FOR RUST, STEERING PROBLEM FORD IS RECALLING 385,762 2001-'04 FORD ESCAPE SUVS BECAUSE A RUST PROBLEM MAY CAUSE THE LOWER CONTROL ARM TO SEPARATE, POTENTIALLY RESULTING IN DIMINISHED STEERING CONTROL. | APRIL 8, 2014 | FORD MOTOR COMPANY RECALL TITLE: FRONT SUBFRAME CROSSBRACE INSTALLATION NHTSA RECALL NUMBER: 14V165000 FORD RECALL NUMBER: 14S02

AIR BAG LIGHT GOES ON AND STAYS ON FOR AWHILE ,SOMETIMES IT DOES NOT GO OFF TILL I TURN THE CAR OFF

I BEGAN MERGING ONTO I 820 WHEN MY VEHICLE (BY ITSELF) FLOORED THE ACCELERATOR. I TRIED PRESSING THE BRAKE (IT WOULDNT PRESS DOWN, IT WAS HARD AS A ROCK). I USED BOTH FEET TO NO AVAIL. AT 75-80 MPH I JAMMED IT INTO NEUTRAL. THE RPM'S WERE STILL AT MAX. BY THIS TIME IT HAD SLOWED (I WAS ON THE SHOULDER OF THE HIWAY) TO ABOUT 20 MPH, THEN JAMMED IT IN PARK. I LOOKED AT THE INSTRUMENT PANEL AND ALL THE INSTRUMENTS WERE ON 0. I HESITATED THEN GAVE THE CAR SOME GAS, IT WAS STILL RUNNING! I COULDNT EVEN HEAR THE ENGINE UNTIL I REVVED IT. I PROCEEDED TO TURN OFF THE IGNITION. THE CAR DID TURN OFF. I NOTICED A 17 YR OLD BOY DYING BACK IN 2012 -13 FROM THE SAME ACT MY CAR DID. ITS BAD ENOUGH TO LOSE A CHILD BUT TO LOSE A CHILD BECAUSE OF A MALFUNCTION FROM A VEHICLE AND THE COMPANY STATING THEY WILL HAVE TO LOOK INTO IT FURTHER, IS NOTHING SHORT OF TOTAL NEGLIGENCE AND REFUSAL TO ACCEPT RESPONSIBILITY FOR ONES ERROR AND WE WANT TO KNOW WHAT HAS HAPPENED TO OUR YOUTH? LOOK WHO'S RAISING THEM AND GIVING THEM EXCUSES.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACTWAS INFORMED THAT THE VEHICLE WOULD NOT BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) DUE TO EXCESSIVE CORROSION ON THE SUBFRAME. THE VEHICLE WAS UNSAFE TO DRIVE. THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHILE DRIVING, THE FRONT RIGHT TIRE FELT LIKE IT WAS GOING TO FALL OFF THE VEHICLE. I TOOK IT TO MY MECHANIC WHO STATED THAT THE SUB-FRAME WAS CRACKED AND FORD HAD A RECALL IN PLACE. I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHO STATED THAT IT WOULD BE COVERED UNDER THE RECALL. INSTEAD, THEY PUT A CROSS-BAR ON THE CRACKED SUB FRAME BECAUSE THEY DETERMINED IT WAS "NOT BROKEN" ONLY "CRACKED". THE SUB FRAME HAD "RUSTED AND CORRODED" DUE TO FORD'S OWN ADMITTANCE OF "FAULTY PARTS". I ASKED IF THE VEHICLE WAS SAFE AND THEY STATED "NO". I ASKED IF THE VEHICLE WOULD PASS INSPECTION AND AGAIN THEY STATED "NO". I ASKED IF THIS WAS A "BANDAID" THAT THEY PUT ON TO MAKE THEMSELVES FEEL BETTER ABOUT THE FACT THAT ANYONE OPERATING THE VEHICLE COULD LOSE TOTAL CONTROL. I ASKED TO SPEAK TO A MANAGER, WHO TOLD ME THERE WAS NOTHING HE COULD DO. HE DID STATE HE WOULD MAKES SOME CALLS AND CALLED ME A DAY OR TWO LATER TO SAY, THAT HIS MANAGER SAID IF I WANTED THE VEHICLE FIXED, I COULD PAY $1,200 FOR THE PART AND AN ADDITIONAL $600-$800 IN LABOR TO FIX THE VEHICLE, OR I COULD TRADE IT IN. I AM BEYOND FRUSTRATED THAT FORD WILL NOT BACK UP THEIR PRODUCT. THE VEHICLE HAS LESS THAN 65,000 MILES ON IT!

THE CAR WAS PARKED IN A SHOPPING CENTER PARKING LOT NO ONE WAS IN IT. IT SOME HOW CAUGHT ON FIRE, WHEN WE GOT THE FIRE OUT AND TOWED TO THE SHOP, IT WAS THE ALTERNATOR THAT CAUSED THE FIRE AND DID SEVERAL $1000.00 DAMAGE. THERE WERE NO ISSUES WITH THE CAR NO WARNING LIGHTS.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.