2008 Ford Escape Complaint Log

The contact owns a 2008 Ford Escape. The contact stated while making a turn from a complete stop, the vehicle lost power steering functionality and the steering wheel was significantly difficult to turn. The message "Power Steering Assist Fault" was displayed. An independent mechanic diagnosed the vehicle and determined that the power steering had malfunctioned. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2008 Ford Escape Hybrid. The contact stated while driving 50-55 MPH, the message "Power Steering Assist Fault" was displayed. The contact stated while starting the vehicle later that day, the power steering was no longer functional, and the message was displayed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 185,000.

Power steering was lost randomly during driving. Before completely going out the steering wheel starting vibrating uncontrollably. Later, the Loss of Electric Power Steering Assist message appeared on dash memo.

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 65 MPH, the power steering malfunctioned causing the steering wheel to become extremely difficult to turn in either direction. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 176,000.

When driving, the gas pedal will get stuck down and you will not be able to apply more pressure to the pedal to accelerate. This often happens when I go to change gear and then go back to the gas pedal to accelerate again. This typically will only happen from time to time but today it occurred every time I went to change gears. I had to pull over on the highway because I was unable to keep up with traffic and the weather was quite snowy and it was unsafe for me to try to drive without keeping speed with traffic.

I’ve bought this 08 escape from a mechanic shop out right as is… had to problems with it at all until a couple of months my steering wheel started to shake, then it got worse to the point where I had to put a firm grip on the wheel, looked it up and did some research on it apparently there was a recall on this a while back due because of the power steering motor,

The contact owns a 2008 Ford Escape. The contact stated that while parked and attempting to shift into drive(D), the contact had to shift into 2nd gear prior to shifting into drive(D) to accelerate. The vehicle was taken to an independent mechanic and the vehicle was diagnosed with transmission failure. The vehicle was repaired. The contact stated that while attempting to make a turn, the steering wheel was sized and became difficult to turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

The contact called on behalf of his girlfriend who owns a 2008 Ford Escape. The contact stated that after starting the vehicle, the steering wheel was firm and difficult to maneuver. After coming to a stop, the failure progressed, and the steering wheel became extremely firm. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a steering sensor rotation failure. The vehicle was not repaired. The contact stated that the failure recently occurred and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not diagnosed or repaired after the recent failure. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 161,432.

The contact owns a 2008 Ford Escape. The contact stated while attempting to reverse out of a parking space at slow speeds, the contact became aware that the electric power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the power steering control module. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 14V284000 (Steering), and the VIN was included but had already been repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2008 Ford Escape. The contact stated that upon starting the vehicle, the "Steering Assist Fault Service Required" message was displayed on the instrument panel and the power steering assist failed to operate as needed. Due to the failure, the contact used excessive force to steer the vehicle to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which was linked to the failure. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 220,000.

I have a constant issue with the power steering. This issue makes it hard for my vehicle to turn properly as well as when you go to turn a corner you have to be a body builder to get the car to even turn. At times I can't even drive my car because it gets so bad. Along with this issue I also have a wheel bearing issue in the front suspension. To me this issue feels like my whole car is going to rattle apart while I am driving it. To add to it, the propulsion system, it has a constant whine, tries to stall, and sometimes it will not get up to speed nor gain speed. There has been times when I am driving my car that I have to pull over to the side of the road very carefully because I feel like my car is going to die and then when I turn it off and then back on it acts like it has absolutely no power. I haven't gone anywhere to get my vehicle checked yet. But I have done extensive research on the issues that I am having with my vehicle and the three main issues are a recall for same year and same year make and model.

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 60 MPH, the steering wheel became difficult to maneuver. The power steering warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The contact stated related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 191,625.

The contact owns a 2008 Ford Escape. The contact stated that while driving out of a parking space, the vehicle experienced a sudden loss of electric power steering assist. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.

Steering stops and starts working randomly making it hard to turn corners and into gas stations

Vehicle rolled backwards due to defective trans shifter bushing on transaxle end. In the process of replacing bushing if available from Ford

Car was parked on street with a slight downward slope behind it. It was turned off and placed in "Park". It rolled backwards down the street and hit a utility pole which caused it to stop. After seeing that it had "moved on its own" the shift handle was checked and still indicated the car was in "Park". Suspect some issue with the car actually being in park related to transmission, shift lever, or Ignition. The ignition has periodically displayed a reluctance to allow the car to start when the key is turned. The car will go to Ford dealer since I understand there was a large recall for this issue.

My girlfriend was driving around 40mph, when the power steering started going out. She continued to drive since she was already close to her place of employment. We had a family mechanic look at the vehicle and he stated that it was the electric power steering that had went out. There were no warning lights except for a yellow tool symbol which had already been on the dash for a while.

Wheel hubs. Yes High. Yes. No, light came on after

My escape keeps having the brakes go to the floor. Then they will be fine again for a while and then go to the floor again and have to be pumped to stop. The brake components are good. We replaced the master cylinder, continued to have the problem. Blakes bled by mechanic twice, again the same problem. Mechanic has determined it is a failure with the hydraulic control module. In researching they are back ordered everywhere and there is none available. In further research we have found that there have been over 200000 complaints. Ford wants us to pay 1000.00 to buy a new module and mechanic wants 500.00 to replace it. But again there are not any units available even from the Ford Dealer. Ford needs to recall this part and make them available to be replaced. This is a serious safety issue. Ours have never completely failed but there are many people who say theirs have. Ours is very dangerous if you should have to hit your brakes suddenly and they do not stop or they skid.

My regen system failure light come on and off. When it does come on I lose my brakes. I have tried effortlessly like others to find out why they are malfunctioning. I am continually having near misses due to the brakes not wanting to work when they choose to. Why has this not been a recall yet. The brakes go all the way to the floor whenever they feel like it. I just purchased the vehicle. I wld have left it at the lot had I know this and no recall seems to be hand. So we get to have accidents or spend endless money while the Ford company doesn’t have to deal with any of it.

Warning light for “power steering assist fault” came on last night and this morning the steering is hard to control when turning.

The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The vehicle was initially taken to an independent mechanic and the contact was informed that the fuel sensor was defective; and needed to be replaced. The vehicle was repaired; however, the failure returned soon after repair. The dealer was notified of the failure and informed and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 219,000.

WHILE DRIVING THE VEHICLE THE POWER STEERING, TORQUE SUSPENSION STOPPED WORKING AND THE VEHICLE WENT INTO MANUAL MODE, MAKING THE VEHICLE UNSAFE AND UNDRIVABLE AND UNCONTROLABLE FOR ADULT SENIOR WOMAN THAT WAS DRIVING IT.

While driving my 2008 Escape the other day the power steering went out while driving down the the highway. The power steering assist fail light came on after I parked and shut my car off and turned it back on. After doing some research I found the recall 14S05, however when looking my VIN up, it shows no active recall. But the incident matches exactly what I have read from 100's of other owners. It would be available for inspection, I have not taken it into a Ford dealership yet. When I called the local one, they told me they couldn't help, as it didn't show up having active recall. The incident occurred 3/25/23 and I have since parked the vehicle until I can figure out what I am going to do with it.

The contact owns a 2008 Ford Escape. The contact stated while driving 55 MPH, the yellow wrench warning light illuminated, and the steering wheel became difficult to turn. The contact continued driving to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure and the contact was made aware that NHTSA Campaign Number: 14V284000 (Steering) recall repair was completed on the day she purchased the vehicle. The failure mileage was unknown.

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist and the “Service Vehicle” warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact the torque sensor needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA Hotline. The failure mileage was approximately 200,000.

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 40 MPH and making a right turn, the vehicle lost power steering functionality and the steering wheel became very firm. The contact stated no warning light was illuminated. The contact drove the vehicle to her residence and turned the vehicle off and on. The power steering functionality did not return. The vehicle was driven to an independent mechanic where it was diagnosed and determined that the electric power steering assist had failed and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 143,000.

ABS, parking break light and regen breaks disabled. My breaks will go all the way to the floor and have crashed into a vehicle because out of nowhere I was not able to break like normal. Is not safe to drive. Was diagnosed with a bad hydraulic control until like thousands of other people with this car. Ford posted a service bulletin about this issue and recommended replacing the flex hoses before eventually replacing the HCU BUT WONT PAY FOR IT. IT IS FAULTY AND THEY SHOULD BE HELD RESPONSIBLE AND RECALL THIS HCU ISSUE INSTEAD OF JUST ACKNOWLEDGING THERE IS SOMETHING WRONG WITH THOUSDANDS OF THESE VEHICLES.

The contact's niece owns a 2008 Ford Escape. The contact stated that while stopped, the steering wheel started shaking. The vehicle was taken to the dealer to be diagnosed. The mechanic retrieved code: B2278 (Steering Shaft Torque Sensor Malfunction). The vehicle was repaired. The contact related the failure to TSB: (Power Steering). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 169,000.

While driving in a city at about 30mph, my power steering froze and I could not easily make a turn. As a result, I had to stop on the side of the road and inspect what went on. A 'wrench' and a warning control light came on stating 'power steering assist failure'. I was able to drive slowly to my mechanic, with a very limited steering, to diagnose the issue. The error code that appeared on the diagnostic interface was B2278 - Steering Shaft Torque Sensor Malfunction. I was very lucky to drive on a slow road because driving it on a freeway could have been disastrous, maybe fatal in a worst case for myself and others on a freeway. There were no prior signs to the failure. I loved driving the car because it was very reliable. I drive my kids to and from school in this car. I contacted the manufacturer and a few dealerships about this. It turns out that there was a safety recall for 2008 - 2011 Ford Escape and Mercury Mariner vehicles (14S05). However, my car, for some reason, was never on a recall list. My car's power steering torque sensor failure clearly satisfies the safety recall requirements. Is there a way that I could take this back to a FORD dealership and get it fixed under the safety recall? I am currently residing and driving this car in Poland.

On Tuesday a light came on that said “power steering assist fault” but it was still driving fine. Then the next morning when I was pull out of the parking spot I could barely turn the wheel. It was super hard to turn. I could hardly get back into the parking spot, it was super hard just to steer it back to the parking spot. If I would’ve been driving it would have definitely caused an accident. I had the car towed to a dealership, I was told that it was probably the power sterling pump but there is a recall on this car for that and my car (vin number) is not listed. But it’s the same problem. Maybe my vin number was miase? Please help.

The contact owns a 2008 Ford Escape. The contact stated that while her father was driving approximately 45 MPH, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact had driven the vehicle, with no power steering, to an independent mechanic who diagnosed the vehicle and determined that the Electric Power Steering (EPS) assist had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact and the independent mechanic researched online and determined that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 189,000.

The contact's husband owns a 2008 Ford Escape. The contact stated that while starting the vehicle, the vehicle lost motive power and the power steering assist warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the NHTSA Hotline. The failure mileage was approximately 207,000.

Having issues with periodic loss of power steering while driving .making it very difficult to drive. Also I'm having an issue with the battery continuing to die ..when the vehicle is off even.i park it n the evening and Over night it goes dead.

The contact owns a 2008 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the steering fault message displayed before the steering wheel became difficult to turn in either direction, making the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the steering column bolts were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 128,000.

The contact's mother-in-law owns a 2008 Ford Escape. The contact stated that while the vehicle was being serviced by an independent mechanic, the power steering assists failed as the power assist fault warning light appeared on the instrument panel. The mechanic informed the contact of NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The dealer and the manufacturer were notified of the failure. The contact was given a case number by the manufacturer. The vehicle was not repaired. The failure mileage was approximately 72,000.

STEERING WHEEL TURNS AUTOMATICLLY TO THE RIGHT WHEN STARING VEHICLE. I TOOK THE VEHICLE TO HORNE FORD OF NOGALES THEY FOLLOWED SERVICE PROCEDURE AS PER WORKSHOP MANUAL FOUND AND DETERMINED ELECTRIC STEERING COLUMN (FAILED) THEY RECOMMENDED REPAIRS: ELECTRIC STEERING COLUMN ASSEMBLY. I HAVE A REPAIR ESTIMATE A COST OF 2,827.00

The contact owns a 2008 Ford Escape. The contact stated that the oil cap had loosened. The vehicle was taken to an independent mechanic, where the oil cap and the valve cover were replaced; however, the failure recurred. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The power steering torque sensor failed while driving today. As a result the vehicle lost all power steering and became difficult to steer and posed a serious risk to my safety while driving a distance over an hour from home on back country roads in Kentucky which were winding and made making curves and staying on the road very difficult to manage. There was no warning, no engine check light to come on. About 5 minutes before the power steering failed to function, the steering wheel began to have a very slight movement while at a stop light. This was not a sufficient warning to give me enough time to determine that my vehicle was about to become unsafe and there was no noise coming from the car or affected components. As a result of the malfunction/ equipment failure, I had to make wide turns that made the vehicle leave the roadway slightly at times with the tires going off the side of the road before the wide turn was completed. Steering became very difficult and the vehicle did not respond to my steering attempts. I could not make sharp turns and had a long distance to suffer through the hazard this caused. When I finally arrived home I had to drive through my yard to park because I could not get the vehicle to turn sharp enough to make it into the driveway. While driving there wasn't any shake or noticeable issue with the steering wheel itself other than the loss of power steering that felt as if the entire steering column was locked up. I have contacted the nearest Ford dealership to inquire about getting the recall repair completed tomorrow. I will have it inspected at that time. As of now, the failed component is available for inspection upon request. I am sure the problem will be reproduced as it has not regained steering function hours later and is in need of repair. I never received any notice prior to the equipment failure that there in fact was a safety recall on my vehicle. I would like to know how I was missed on being notified.

Power steering went out and the steering wheel is very hard to turn. Yes the vehicle is available for inspection upon request. While driving my steering wheel became hard to turn so I almost got into an accident. I have taken the car to a service dealer and they stated that the power steering column needed to be replaced codes that they got were b2277 and b2278. A warning came across the dashboard saying "power steering assist fault".

Electric power steering system not working causing the vehicle to default to manual steering which makes the vehicle extremely hard to drive. My safety is at risk because I do not have sufficient control of the steering of the vehicle. The car has been inspected by the dealership. There were no signs or lamps prior to the problem starting.

The seatbelt shoulder strap will lock and will not unlock unless you release the buckle. We came out one morning and had no power steering it is equipped with electronic power assist The dealer said that there were no recalls for this particular condition. I found out from a shop that I used to work for that there were. My wife cannot drive the vehicle in this condition via surgurey. Thanks for listenig.

The contact owns a 2008 Ford Edge. The contact stated that while driving at an undisclosed speed, the steering wheel locked up and became difficult to turn. After restarting the vehicle, the steering operated as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure and referred her to another dealer. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 100,054.

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 45 MPH, the rear-end started swaying to the left and the right. The vehicle was bouncing while driving over potholes or imperfections on the roadway. The contact stated that the vehicle was also making a rattling sound while driving. The contact stated there was no warning lights illuminated. The contact drove to her destination and after stopping and inspecting the vehicle, she observed that there were large gaps inside the passenger’s side wheel well. The contact stated that the passenger’s side shock absorber had penetrated the trunk. Additionally, the front driver’s and passenger’s side control arms and subframe members were severely corroded. The contact observed that the frame was rusted on the driver’s and passenger’s side rear wheel wells. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the entire subframe needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 190,000.

The contact owns a 2008 Ford Escape. The contact stated while driving 60 MPH, the steering wheel locked inadvertently and became significantly difficult to steer. A message indicating a power steering assist failure was displayed. The contact stated while attempting to veer to the side of the road, he lost control of the steering wheel and the vehicle struck a road construction barrier. The hood of the vehicle flew open and struck the windshield. The contact did not sustain an injury. The vehicle was towed to the residence. The contact stated that he was informed by the local Pep Boys that his vehicle had an electric power steering; therefore, he could not add power steering fluid. The dealer was notified of the failure and informed the contact that the failure was associated with NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 144,000.

Similar to the steering issues that others are experiencing, my Escape is pulling significantly to the right. I have had the suspension practically rebuilt, new tires put on and everything re-aligned, and the vehicle continues to pull to the right significantly. The mechanic checked with a local dealership who recognized that there are steering recalls with this make and model year, however my VIN does not appear to be included in the recall. This is a very dangerous situation, because if a situation arose to where I had to correct my steering wheel to the right to avoid a collision or animal, I would likely easily lose control. There are no warning messages on my dash associated with this.

The contact owns a 2008 Ford Escape. The contact stated while driving 25 MPH and coming to a complete stop, the steering wheel jerked and turned independently towards the left, almost causing the contact to lose control of the vehicle. There was no warning light illuminated. The contact stated that she steered the steering wheel all the way to the right and then steered back to the center. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the steering shaft torque sensor kit and steering angle sensor calibration had failed and needed to be replaced. The independent mechanic informed the contact that the failure was associated with NHTSA Campaign Number: 14V284000 (Steering) and referred to the dealer for assistance. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 225,000.

The contact owns a 2008 Ford Escape. The contact stated while driving 45-50 MPH, the power steering assist failed temporarily. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly while driving. The contact stated that the vehicle was not drivable. The message "Power Steering Assist Failure" was displayed. An unknown dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Driving in the highway, the back shock absorber felt down crashing against the back right tire.

The contact owns a 2008 Ford Escape. The contact stated that while a friend was operating the vehicle, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised that the VIN was not included in the NHTSA Campaign 14V284000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 145,000.