2013 Ford Escape Complaint Log

The contact owns a 2013 Ford Escape. The contact stated that while her husband was driving 35 MPH, he noticed the vehicle was losing motive power. Her husband pulled over at the nearest gas station and noticed a fuel leak underneath the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the contact was informed that her vehicle had experienced the failure listed in NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline). The dealer informed her that the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 130,000.

ford escape 2013 recall #14S17-S1 problem with electrical signal connections that causes car to stall when coming to stop, ford says not applicable with my car

On 7/20/22 11:50pm I was driving on the highway about 45 miles per hour when without warning or indication my hood flew open and slammed against the windshield causing me to lose sight of anything in front of me. Because I was not traveling at such a high rate of speed I did not strike any vehicle in front of me and avoided hitting concrete barriers but several vehicles behind me nearly struck me because the incident took place on a curve and I was in a blind spot. This could have turned out very bad for myself and other, I was TERRIFIED. It was late and dark and have to carefully shift through three lanes on the highway to get myself into a safe spot off the side of the road. This incident has not been confirmed to my knowledge by any dealer, nor has the component been inspected by anyone as of yet. I will say as soon I had the vehicle towed and secured, I attempted t contact my insurance with no luck during the midnight hour. I did a GOGGLE research and found that this incident has happened to several Ford vehicles over the past years as far back as 10 years to current date and I'm confused as to why this was not a safety recall issue. I could have been seriously injured and died.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The failure nearly caused a collision. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

DRIVING DOWN THE ROAD AND IT TRYED GOING INTO REVERSE,WOULDNT PULL, PUT SHIFTER IN PARK, WOULDNT HOLD INDICATER LIGHT SAID IT WAS IN DRIVE. SAT IN TRAFFIC 2 HRS. CONTACTED DEALERSHIP THEY ARE WAITING ON PARTS, MY JOB IS AT SEVERE RISK FOR NOT HAVING TRANSPORTTION TO AND FROM WOTK, DEALERSHIP NO RENTAL, SO HOW AM I SUPPOSED TO GET TO WORK WALK 15 MILES, THIS IS DUMB

My engine leaks coolant and there is a recall for my car make and from the same year but my car is not included in the recall and it is a known issue with ford. They should expand the recall to more cars if they know it is an issue and a safety concern.

My car just cut off while I was driving. The car cranks but do not start. I’ve been told it the fuel pump and I just got this car a year ago and barely drive it. It’s dangerous that it just cut off while I was driving in the middle of the street and could’ve caused a bad accident

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the gear shifter seized, causing the vehicle to lose motive power. The vehicle was towed to the contact's cousin's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that parts were anticipated to be available in the fourth quarter of 2022. The failure mileage was approximately 91,500. VIN tool confirms parts not available.

I was driving when I got a warning for steering assist fault. The car is incredibly difficult to turn now, making driving it incredibly dangerous. There were no warnings; it had been driving fine on the way to work, but no longer was when I started it to come home. I saw a mechanic who said it was a steering rack default, and he had been seeing a lot of similar defects in Ford Escapes and Ford trucks. He left after diagnosing as there was nothing he could do to fix it. We called an official Ford dealership afterwards to get a quote, when we were told even if we brought the car in, there was no guarantee they could fix the car because the parts they need are backordered across the country. He also confirmed this is a prevalent issue in Escapes.

The contact owns a 2013 Ford Escape. The contact was informed after an emission test that there were two recalls on his vehicle; NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The vehicle was taken to a dealer however, the contact was never informed that the parts for NHTSA Campaign Number: 22V413000 (Power Train) was not available. Upon return of the vehicle, the contact was unable to shift the vehicle out of park(P) as the instrument panel indicated that the vehicle was in neutral(N). The vehicle was towed back to the dealer where it remained in their possession. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was 164,098. VIN tool confirms parts not available.

The contact owns a 2013 Ford Escape. The contact stated that while in the parking lot, the power steering became inoperable. The steering wheel was difficult to turn. The steering fault must be serviced message was displayed. The vehicle was taken to an independent mechanic who informed them the module needed to be programmed and replaced and referred the contact to the dealer. The vehicle was towed to the local dealer where it was diagnosed that the rack and pinon and module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,020. The consumer stated the steering fault was repaired on August 2022.

The contact owns a 2013 Ford Escape. The contact stated while attempting to shift into reverse, there was a message displayed that the vehicle was not in parking(P). The contact stated she moved the gear shifter back to park(P), restarted the vehicle, and continued driving to her destination. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) two days later. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 126,000.

Puting car into reverse on 2way road to turn around car wouldn't go in reverse or forwards car shut off. Had to keep brake on kept shifting back and forth till car turned on had traffic stopped both ways. Seatbelt released not working at all. If car would of gone forwards upon started would of gone over cliff. This happened about 2nd week in July. Currently car has trouble upon driving shifting into gear. Please advise. Dangerous

In early July, while driving to work, the transmission suddenly shifted out of Drive and into neutral. I pulled over and shifted into park. After checking under the hood, I attempted to put the car into Drive and it wouldn't shift and grinding noises were heard. I called for a tow truck and took the car home. After checking NHTSA website, came across the transmission bushing recall. I just towed my car today to a dealer to have the recall worked on and they said I needed a new transmission. They refused to admit the transmission bushing had anything to do with the transmission not working.

The contact's husband owns a 2013 Ford Escape. The contact's husband received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle had previously been serviced at the dealer for transmission repair after it was involved in a collision where the vehicle inadvertently rolled backward and crashed into another vehicle. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

Going 70 mph on the interstate and the transmission filter clogged causing the vehicle to be unable to drive . Under further investigation The transmission chain cover that is made of plastic was chewed up by the transmission and caused the transmission filter to clog making it unable to move causing unsafe conditions. There where no warning lamps prior to catastrophic failure.

The contact owns a 2013 Ford Escape. The contact stated that after refueling the vehicle, there was an abnormal sound coming from the vehicle. Additionally, there was an abnormal fuel odor present inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the fuel sensor and the flange on the fuel tank needed to be replaced and the part was not available. The manufacturer was contacted and stated that there aware of the failure but there were no recalls for the failure and that the parts were on back. The failure mileage was 100,000.

While merging onto the highway, I got into the right lane. While in motion my car stalled and went from 70 mph to 40 mph almost instantly. There have been many other times of engine stalling that has made me fear to drive this vehicle with my child. I noticed that " engine stalling" and the engine in general have been a common issue specific year make and model while researching this vehicles history. There have also been many major repairs and more needed repairs that will cost more than the vehicles worth. The turbo was recently repaired , water bypass valve , valve cover, spark plugs. With more repairs to be made due to fluids still leaking , and a certified mechanic noting that the catalytic converter will need to be replaced. The repairs done and the repairs needed will greatly cost more than the vehicles worth. I'm asking that you guys take into consideration that im still paying on this vehicle and a single mom who cannot keep putting repairs into a vehicle that i desperaetly need for transportation.

My shifter cable was broken first in May 2022 because I switched to park and my vehicle kept rolling.I called the ford Dealership after reading about a recall on shift cables For 2013 Ford escapes and was told my vehicle didn’t fall under the recall. I had it repaired elsewhere. In July 2022 I had the same issue (attempted to put vehicle in park and it was still in drive) contacted Ford and was told the same thing and had it repaired elsewhere since the price quotes elsewhere was about 300 less that what Ford quoted me but not even a week after having my vehicle repaired I get a letter in the mail confirming that my vehicle does fall under the recall. I have paid almost 1,000 out of pocket to repair this issue because Ford lied to me.

I purchased this 2013 Escape new. It has been driven only 35, 438 miles. On July 4, 2022, started the car in my garage, got a message "steering assist failure", could not move steering wheel. On restarting car, it had reset. Called dealer, got appointment for July 7. They checked for dtcs-u3000-49-08, was told "Ford pinpoint testing leads to failed power steering gear, estimate $2300". At 35 thousand miles? I am paying and getting it repaired, of course - I could not trust this car otherwise. if you lose your steering on the highway, it could cause a major accident.

The contact owns a 2013 Ford Escape. The contact stated while driving 30 MPH, the check engine warning light illuminated with the engine overheating. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the vehicle was not under recall and would be repaired pay out-of-pocket. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA. The failure mileage was 108,000.

Coolant leaked into engine. Need new engine. Ford won’t pay for it even though they knew about this ongoing problem

When I fuel up my 2013 Ford Escape Se it doesn’t want to start And the oil light and battery light flash on the display and to get the car to start I have to turn the key and keep pumping on the gas pedal then it eventually will start, but this happens every time I put gas in the vehicle. Called Ford and there isn’t a recall on this.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine and low coolant warning lights illuminated. The vehicle was taken to an independent mechanic who performed a pressure test; however, no leak was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,300.

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle could not be immediately restarted. The vehicle was taken to an independent mechanic and diagnosed with a faulty transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 160,000.

I purchased my 2013 ford escape vehical in febuary 2022 from a local transmission shop, so iv've had it for a good 7 months and its has been nothing but problem after problem with this vehical, the first issue i noticed was the brake fluid leak and i was having to coonstatly refil it until i was able to pay someone to repair it for me. Also My coolant is needing to be filled up about every 2 weeks, and i have to constantly check it just to be sure because sometimes the light wont even pop up. The most recent issue that im having is a huge fuel leak, it just started about 4 days ago and its spraying out of a metal fule line by the engine, after doing some research its a recall for the year and make of my vehical, i called ford in to get information on what i could do and they bassicallly said they wouldnt repair it since my vin number is not linked with that specific recal. I'm a single mother of a 2 year old and this is my only source of transportation, i do not have the funds to repair this and i do believe alot of the issues are recalls and should be fixed and covered by ford.

I got recall fixed back in june2022. Still haven’t been refunded.

The contact owns a 2013 Ford Escape. The contact stated that on separate occasions while his granddaughter was driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The contact stated that while he was driving at an unknown speed, the vehicle lunged forward. The contact then stated that he was able to turn off and restart the vehicle. The service transmission light illuminated. The vehicle was taken to a transmission shop where it was diagnosed that the fluid was darker than normal and needed to be flushed and refilled. The transmission fluid was flushed and refilled. The vehicle was then taken to another transmission shop where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that vehicles were not being taken in until parts were available. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 56,000.

Steering Column needs to be replaced per dealership service center. The steering became jerky and loose. Also when turning , steering continued to turn and had to be forcibly returned to straight. Very scary.

The contact owns a 2013 Ford Escape. The contact stated that upon start of his vehicle, the rear driver’s side door failed to lock securely. The contact also stated that the transmission shifter cable had failed to move out of park as the "transmission in neutral" warning message appeared on the instrument panel. Upon release of the brake pedal, the vehicle began to roll forward while the vehicle was in park(P). Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed that both failures were under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The dealer was notified of the failure and the contact was informed that parts for NHTSA Campaign Number: 22V413000 (Power Train) was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The contact owns a 2013 Ford Escape. The contact stated that upon shifting the vehicle in park(P), the vehicle began to roll forward. The contact immediately engaged the parking brake. The contact then attempted to shift into drive(D) however, the vehicle failed to respond. The contact's daughter called an independent mechanic who was able to assist over the phone. The contact unscrewed the shifter panel and pulled the lever while the daughter adjusted the cable bushing from underneath the hood. The contact and her daughter performed the fix each time to shift the vehicle into gear. The vehicle was taken to an independent mechanic and the contact was informed that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was then taken to an unknown dealer where they informed her that part for the recall would not be available until July or August of 2022. The contact then took the vehicle to a local dealer where it remained in their possession. The vehicle was not repaired. The failure mileage was 99,600. VIN tool confirms parts not available.

I had just come out of the store, started the car, and put the car in drive, however, it started to go in reverse. Although, the gear shift stick is on "D" the dashboard reads "R". I turned the car off thinking it would reset, but it would not reset and now the car won't start back up because the dash is showing that the car is still in reverse and not in "Park". Now, I'm stranded in this store parking lot on a Saturday with no idea of what to do. Please help me!

Complete engine failure and ecoboost needed due to internal coolant leak that was reported the day purchased. Ford knew about these recalls and the issues were exactly the same but sold this to me anyway and refused to properly fix it. The engine in my car has been recalled but like thousands of others our vin isn’t falling in the recall list.

Car wouldn’t go into park, very unsafe had to put emergency brake on. Yes I reached out to my ford dealer ship. No there was no warnings. This is a very inconvenience when this is my family car and I can’t drive it now because I have to wait to get it fixed because nobody has the simple part! This is beyond ridiculous! Thanks!

On 06/21/2022 I took my 2013 Ford Escape to a Ford dealer because my check engine light was on. I was informed that a Evap Tube was needed and the part was ordered. A few weeks later I checked with the dealer and was told the part was on back order. 08/01 I checked again and was told that there were 3,000 people waiting for the part and there was no estimate on when it would arrive. Whenever I start the engine after getting gas the engine does not start right away. It takes several times to start. I am always worried that the engine will not start or there could be a fire.

While driving on I-64 with direction to Lexington, KY, the hood of the car flew back and smashed the windshield. I was going at 70mph on I-64, driving in the middle lane and with my 3yo son seated in the back in his carseat. I managed to keep control of the car, slowed down and pulled to the right side of the road. The car was non drivable, so AAA had to tow us. My insurance company, Kentucky Farm Bureau, has checked the car and stated that is totaled. I have never heard of a car's hood smashing the windshield and the latch not working. There is no police report as they stated that with no collision, there can't be a report. There was no warning lamp about this problem. When going back, the hood ripped the latch from the body of the car. Thankfully both my son and myself were not injured and no one on the road was affected by this.

Car basically does not want to pick up during acceleration. The accelerator has been replaced and this is still an issue, almost caused an accident.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the vehicle rolled forward. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000. VIN tool confirms parts not available.

For the time I have owned this Ford Escape (4.5 years) the coolant has been leaking since I drove it off the lot. They could not find any leaks and just topped with coolant until the warranty expired. I have had numerous repairs done to my car and as of 06/18/2022 the coolant leaks is so bad I’m having to fill it up with antifreeze twice per day. It’s leaking from the driver side but they can never tell me exactly where. I’ve contacted Ford directly about this to be told my Vin number does not fall under the engine coolant recall, however it’s the same engine size etc. the check engine light has came on for 4.5 years but goes off so I don’t get the proper time to retrieve the code. It will sometimes loose power in the middle of roads and highways which is very dangerous. Please can you help me. I have an investigation into my 2013 Ford Escape eco boost 1.6L overheating, Vin number is not synced with the current recall for the coolant leak/overheating/fire troubles.

On or about June 17, 2022 my suv caught fire as I was driving. I pulled over at a convenience store and someone there had a fire extinguisher and extenguished the fire.

Unknown Coolant is leaking, but from under the hood on the drivers side. All the coolant poured out of the vehicle after the car was shut off on June 16, 2022. This has not happened again but has continued to leak. I noticed there was a recall for my year escape for coolant leaks and possible fires in 2012. I would like my vehicle to be inspected for this by my Ford dealership, along with the other recalls to be done.

Back up camer, I’m frustrated with my camera. It goes in and out.

This was taken to Kendall Ford of Anchorage. The check engine light come on and start running bad. I immediately took it into the dealership they said I just needed new spark plugs and turn up. But in the note it says there was leaking out of cylinder two and three. No recommendations were given to me. They change the spark plugs and gave it back. Then again it started running bad April 2022. I took back to the dealership in April 2022 and they said it was misfiring but no longer was. I took it back to the dealership again when coolant light started coming on. They gave it back to me and said nothing was wrong. Now because of the leak into the cylinders it’s started overheating due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. The dealership is now stating the engine is flooded with coolant which caused total engine failure and now require replacement of the engine block. My car only has 52,000 miles.

Praise God no incident at this time. But I've had a Ford mechanic look at the codes my Escape is giving, has seen how it drives and told me the CVP is stuck. This is the exact same issue as for the Fuel Tank Deformation recall Ford currently has out. Because I could not afford the repair I'm driving on a wing and a prayer. But now I see that my vehicle should be included in that recall and doing what I can to make that known and heard.

Car basically does not want to pick up during acceleration. The accelerator has been replaced and this is still an issue, almost caused an accident. Continuing oil and antifreeze leak always in the shop

The contact owns a 2013 Ford Escape. The contact stated while driving on a local street, the vehicle overheating warning light illuminated. The contact merged to the side of the roadway and discovered that the vehicle was leaking coolant fluid. The contact added more coolant fluid and was able to drive home safely. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2013 Ford Escape. The contact stated while on the highway during rush hour driving at 30 MPH, the vehicle behind failed to slow down causing her to crash into the vehicle in front when her vehicle was rear-ended. The contact stated the seat belt's pretensions failed to function, and the air bags failed to deploy. During the impact, the contact hit her head on the steering wheel. In addition, the contact sustained a fractured nose, facial bruises, and neck injuries. An ambulance arrived at the scene and treated the contact then transported her to the emergency room where a MRI and CT scan was performed. The police arrived on the scene and filed a police report. There was damage to the front bumpers and grill and rear of the vehicle, but it was drivable. The vehicle failure was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts). The approximate failure mileage was 99,000.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.