2013 Ford Escape Complaint Log

Coolant constantly leaking. Need to fill every couple of days. Replace thermostat. Didn’t work.

I just purchased this 2013 Escape with roughly 133,000 miles on it. The Car Fax showed the open recalls (latches and bushing) but that was it. Had the recalls done. Car immediately had issues with actuator and heater core. I tried to return the car and local dealer refused. Had heater core replaced for second time, after engine overheated due to coolant leak. Fuel sensor also had to be replaced due to fuel leak. Days after these repairs were done, car began leaking coolant again while driving, overheated and shut down.

I was driving, with my children in the car, we were at a redlight - first in line - and when the light changed, my car would not go - it was like it was stuck - I put the car in park, and then put the vehicle back into drive - and then it would go, but in a "joltlike" manner. I was able to get to the side of the road, where I put the car in park, turned the vehicle off, and then put it back in drive. seemed okay, until the next morning. the next Morning, I had to take my kids to school, after I dropped them off, the car was doing the same thing from the previous evening, although more "dramatic" I had to pull off to the side of the road and turn it off and on twice... I then got the message "transmission fault service now" I turned the car on and off again. it seemed okay again, I was on my way to work. it was driving normally, then randomly it started revving really loud, and jolting. I made it to the parking lot, where I then on my lunch break that day, called the dealership. I took my car to the dealership and a day later they called me saying that the transmission needed replaced for $8000.00. I called Ford and they didn't tell me anything worthwhile, I asked for an email contact, and was told the number I was calling was how to contact Ford.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the "Engine Power Reduce - Lower Engine Temperature" message was displayed. The contact was continuously adding coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to an independent mechanic, but no coolant leaks were found. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

While coming to a stop sign the vehicle was going about 3MPH when the master break cylinder failed causing the breaks to fail and the car to hit another vehicle.

I have had car a month bought used and saw the recall for the transmission shifter bushing which I had done today at the Ford place . But it didn't fix the shifting problem .so took had hooked up to a machine to tell me it's the transmission solenoid b that's inside the trans mission and not covered by the recall which is insane because it's the main reason these cars are having this problem so now I can't get it fixed have had car a month and will be parking it as junk because Ford can't fix under the recall. This needs to be changed this is the main culprit not the bushings.

The trunk of the vehicle was open. Without warning/reason, a support bar that helps hold up the open liftgate popped off and the liftgate swung closed rapidly with its full weight, not supported by anything. The support bar that had popped off obstructed the path of the falling liftgate, causing damage to the trunk panel. The speed at which the liftgate fell at full force could have caused severe injury or death. This has not been confirmed by a dealership or anyone else- this just happened today and I have not had it looked at by anyone yet.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the cylinder head had failed, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,000.

Despite never overheating, the engine completely failed due to a block crack caused by a coolant and oil leak of unknown origins. This has occurred in multiple other 2013 Ford Escapes owned by many different individuals. The car completely stopped on a highway, and would no accelerate due to loss of compression within cylinder 3.

This is a known issue with 1.6L engine 2013 Ford Escapes and they have not issued an official recall on all VINs. The coolant tubing is faulty, causing several leaks and engine overheating, also leading to additional computer failures of the temperature gauge.

The contact owns a 2013 Ford Escape. The contact stated that upon starting the vehicle and shifting to reverse(R), the vehicle failed to respond, and the gear shifter was stuck in reverse(R). The contact was able to move the gear shifter to park(P) after several attempts, and the contact turned off the vehicle with the ignition key. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was towed to Strictly Transmissions, where it was diagnosed that the shifter cable to the transmission had detached. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for the VIN to be added in the recall. The failure mileage was approximately 197,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant warning light illuminated. The contact stated that after adding coolant to the coolant reservoir, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2013 Ford Escape. The contact stated that on three separate occasions, the steering wheel became firm while driving. There was no warning light illuminated. Due to the failure, excessive effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective power steering rack, and the contact was provided an estimate for the repair. The vehicle was not yet repaired. The dealer and the manufacturer were notified of the failure but offered no assistance. The failure mileage was unknown.

The contact owns 2013 Ford Escape. The contact stated while driving 25 - 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as indented. An independent mechanic was contacted. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The engine was replaced once; however, the failure persisted. The contact related the failure to NHTSA Campaign Number:13V583000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of failure but offered no assistance. The failure mileage was 167,294.

The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that a cylinder was overheating. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated that upon taking the vehicle to the dealer for a routine inspection, the dealer informed the contact that the lug nuts were swollen and needed to be replaced. The contact stated that the vehicle was equipped with a tire replacement kit; however, the swollen lug nuts could cause the contact to be stranded on the side of the road if there was a flat tire. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 71,422.

In many words the wires are all mess up the AC buttons off it puts on the air and back wipes and the coolant system keep lossing coolant it smell the wiring have too it twice to where my extender warrant told me to they too 200 hund. For deductible and Labor 641.00 twice and the card is still with electric problems I m a senior citizen on SSI take care of two boys 5 and 8 alone with no help and thas the only means of transportation scare all the time that wires going catch on firer firestone tool my money and wasn't a n le to fix they told it was a recall on my car but why would they do that knowing that .I got really miess over Noow yal hot these vehicles out and only I pay carrots every month fateful and im driving a lemon I dont want to go to press cause don't see it in my heart something has to be don cause yal manufacturers these ford just want to be safe when me and boys are driven and not for the car catch on fire .please help been to rode in a vehicle thas no good cause I don't know what to do ty

There is oil leaking. Other 2013 Ford Escapes have the exact same issue and there is a recall for those vehicles but not mine. This seems to be a problem for all 2013 Escapes. These are costly repairs that have been caused by a defect in manufacturing. My vehicle only has 115,000 miles, I should not have this problem. Please help. There is already recall for this year and this problem.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Numbers: 20V331000 (Latches/Locks/Linkages) and 22V413000 (Power Train) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started to overheat with the temperature gauge indicating that the engine was hot(H). The contact stated that the engine shut off with the "Engine Temperature High, Stop Safely" message was displayed. The contact later discovered that upon inspection of the vehicle, that coolant was leaking from the valve cover. Upon investigation, the contact discovered NHTSA Campaign Number: 12V551000 (ENGINE AND ENGINE COOLING); which the contact related to the failure. The dealer was notified of the failure but offered no assistance. The contact called the manufacturer who informed the contact that the vehicle was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 128,000.

Coolant seems to be leaking at a fast rate. The leakage is inconsistent it sometimes a lot but other times a little. Constantly filling coolant reservoir with coolant yeah it’s leaking somewhere out of the bottom of the car.

Engine block failed allowing coolant into the cylinder heads. Vehicle stopped going to interstate into "limp mode" and daughter was stuck. Check engine light came on and said there was a misfire in cylinder 3.

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle stalled. The contact was unable to pull over to a safe place. The contact shifted to neutral(N), turned off, and restarted the vehicle, and the contact was able to continue driving. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that there was a misfire coming from the engine on cold starts intermittently. The contact, who was an industrial technician, used a code reader to scan the vehicle and retrieved DTC: P1299 and P0304. Additionally, the contact inspected the vehicle and determined that there was coolant intrusion in cylinder #4. The vehicle was taken to the dealer, where the contact was informed that the failure had occurred due to an engine short block factory defect. The dealer recommended that the short block be replaced; however, the dealer had not diagnosed the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

On February 4, 2019, my 2013 Ford Escape experienced a problem where it would only move in reverse when trying to leave a parking lot after work. I called for roadside assistance and was towed to a service center. The work at the service center revealed a leak of transmission fluid, which was caused by a broken cooler line from the transmission to the radiator. Prior to the repairs, I contacted Ford to see if this issue was covered under warranty, but I was told that I needed to cover the cost of the work. Faulty bushing was likely an issue, which Ford acknowledged and issued a recall for in 2022 to cover this problem (3 years later). However, the damage and repairs had already been done. Unfortunately, the repairs did not fully resolve the problem, and subsequent issues have further deteriorated my car's performance and decreased its value. This has impacted my decision-making when planning to replace the car, as further repairs are not financially feasible. The work performed on my car, as well as cost of repairs, is attached.

Got my escape on christmas eve 2024. Problem started there before we got down the road from dealership. Call dealership explained car was overheatings told to bring back day after christmas. Took back car supposedly repair with new sensors and the issue was resolved. February noticed was loosing water out and overheating AGAIN. Replaced water reservoir and hoses and now car is still saying "ENGINE COOLANT LOW SERVICE RREQUIRED" and it is completely full of coolant. Took to shop had a code pulled on it and it showed thermostat housing and assembly. I called Ford they said not their problem, file complaint. I have had nothing but overheating problems with this 2013 Ford escape.When it overheats it shuts down no matter where you are at very dangerous.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000. Parts distribution disconnect.

Coolant intrusion. Coolant leaking internally resulting in smoke from exhaust and fumes inside cabin when heater is on.

My car was stuck in park and would not shift into D,N,R,S, or any other gear. There is recall on the shift cable bushing, which is the exact issue that the Ford dealership has repaired and I was charged. I informed them that perhaps my VIN was not included per my car is having the safety recall issue. They were not willing to find out or give me a proper explanation. I was under the impression that if it's safety recall there is no issue on the matter.

There was a recall on my car before (due to freeze plug) but since it fell out of the manufacturer window of the recall it was not accept yet it is the same exact issue . My car is pouring out fluids from the same spot, it will not hold anti freeze not matter how much i put and doesn’t hold for more than 1-2 miles up the road with overheating, smoking giving me warning signs

The contact owns a 2013 Ford Escape. The contact stated that while her husband was driving 75 MPH, there was an abnormal coolant odor coming from the engine compartment. The contact stated that her husband was adding coolant to the coolant reservoir weekly. The low coolant message was displayed on the instrument panel. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the freeze plug had failed, and that coolant was leaking into the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V431000 (ENGINE AND ENGINE COOLING). The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 151,000.

Over time the car began to lose coolant. I read codes and troubleshot the systems, replacing a sensor first, no visible leak from collant hoses was discovered. I took the car to bethlehem ford and after a diagnostics process told me there was a crack in the engine on cylinder three that was allowing coolant to leak into the piston and be burnt off during ignition which created misfires and damage over time. I was informed I would need a brand new engine replacement. Which I was quoted 13,788USD for the repair. Not including the $200 I had paid for the diagnostics. The amount for the fix was as much as I had paid for the car to begin with only three years ago at the time of this faulure and had already paid close to $5000 for a turbo replacement as this car in the 2013 Ford Escape SE with the 1.6L ecoboost engine.

My battery keep going dead. I had to keep buying battery twice a year.

I am experiencing rearview camera issues - Ford to recall 1.74 million vehicles in US over rearview camera issue, NHTSA but everytime an article or alert is issued I check my vin # & not included in recall; but definitely my rear camera is defective.

There are terrible coolant leaks with this car. I have gotten this issue repaired twice already and it is now it is leaking again. I have to replace the coolant in the reservoir 3x a week. It would be full in the morning and in the afternoon the reservoir would be completely empty. I had to pull over on the highway multiple times because of coolant leaking. And Ford wants you to pay $2,000 just for them to fix it. If I could get rid of the car I would.

The transmission has completely gone out. On this car model, there isn't a dip stick for the owner to check transmission fluid levels. While pulling out of a parking space the car hesitated on going into first gear and then jerked really hard before continuing to move. While still in the parking lot of a retail store, the car continued to hesitate between gears and then a low coolant message appeared. After going to the next store, a large grocery chain, in the same parking lot I proceeded to purchase a funnel that would allow me to top off the coolant, which was barely low to begin with. When I tried backing out of the space to go home, the car hesitated on going into reverse, jerked really hard again and that's when I proceeded to pull the car back into the parking spot at the grocery store and ordered a Lyft to take me and my groceries home. The message "transmission failure" did not come on until I was pulling the car back into the parking space before ordering a Lyft. I had the car towed to my mechanics shop where he proceeded to tell me I would need a new transmission. However, 6 to 7 months prior to that, the car was at the authorized dealer where it was purchased originally from to have the safety recall repair done to the gear shifting cables and bushings, which were replaced. The service worker now informed me that they never checked the transmission fluid levels or any other fluid in the car to make sure that the car was in good condition and ready to drive. Seeing that there is no dip stick for an owner to check the transmission fluid level and the "gear shifting cable" and bushings directly effect the transmission and 6 months later the transmission goes out completely has caused me great concern and duress. I am caring for both my elderly parents and we are now without a car with doctors appointments coming up and their ongoing and increasing medical issues, this has really left us in a huge bind.

The contact owns a 2013 Ford Escape. The contact stated while driving at an unclosed speed, the vehicle stalled, and the contact noticed that the engine had overheated with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,512.

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle was consuming an abnormal amount of coolant. Additionally, the contact stated there was an abnormal burning odor coming from underneath the hood. There was no warning light illuminated. The vehicle was towed previously for an engine coolant leak. The vehicle was left parked at a gas station where it was diagnosed by an independent mechanic. The contact was informed that the coolant reservoir was low. The local dealer was not contacted. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

For the second time the lug nuts have failed due to being two parts. Told swollen due to weather. Also replacement parts are the same.

Oil leak

Scared to drive took to get inspected felt like Transmission keep slipping and I was told there is a recall on transmission Also windshield wipers won’t go off have to remove fuse was told there is a recall

My ford Escape began shaking recently and as a precaution I tried to tighten the lug nuts, unfortunately I was unable to do so as the nuts no longer fit in the lug wrench, while my car was still driveable this could be an extremely dangerous circumstance if I received a flat tire in a remote location, there are countless similar stories on this I found out after doing some searches (I noted a few below). I don't understand how this dangerous safety issue has not caused a mandatory recall from Ford, and would love to hear if that is expected. Thanks, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on the dash and the steering wheel cannot be turned. We have to turn it off, wait a minute, and restart it. Most of the time this remedies the problem but lately we have had to turn it off and on several times to get it to clear up and the steering working again. This is documented all over the Ford forums. Please open an investigation as this is a serious issue and should not be happening. We have never been able to replicate it for Ford or anyone else. It is very random.

Within a years time, I’ve found a transmission fluid leak, had the shift bushing cable break and be replaced with warranty, and now my car stalled on my way to work with an alert for the transmission. It’s had a coolant leak somewhere nearly the entire time I’ve owned the car, 3 years. And oil is burning, you can smell it, but I’m not loosing oil.

Coolant is leaking into the engine and mechanic told me my whole engine needs to be replaced due to the damage. Ford has been ignoring this and refuses to issue a full recall.

Coolant leak and car stalling in the middle of the road. Very dangerous and scary

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal burning odor. The contact stated that the following day, the contact noticed a large puddle of oil on the ground underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked cylinder head and turbo charger failure. The contact was informed that the failure was due to a severe oil leak. The contact was informed that the turbo and the turbo lines needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 13V583000 (Engine); however, the contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 158,000.

The contact owns a 2013 Ford Escape. The contact stated while having the vehicle serviced, the mechanic stated that there was a coolant leak into the cylinder head. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The independent mechanic referred the contact to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The VIN was not included in NHTSA Campaign Number: 13V583000 (ENGINE). The failure mileage was 133,462.

On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn the steering wheel. On Wednesday, Nov. 6, 2024 I took it to the mechanic and he had the same thing happen and diagnostic indicated thatthe power steering needed replacement. I contacted Ford Motor Company and they stated that my VIN was not included in their recall of the 2013 Ford Escapes. They declined to share with me other similar complaints. I have since learned from a Ford escape owners page that the are many complaints by owners and can't get any help from Ford. I would liked the NHTSA to investigate and report on how may owners are being denied inclusion in the 2013 Ford Escape steering recall.

This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous similar complaints of 2013 ford escape steering freezing up and malfunctioning at the this link: [XXX] and submit it for NHTSA follow up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to steering the vehicle properly which could have caused an accident. No warnings prior to the issue.