2014 Ford Escape Complaint Log

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING DURING ACCELERATION. THE VEHICLE WAS TAKEN TO CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC 27265) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 41,000.

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the electrical system on the rearview camera had failed. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The rearview camera display a blue image, compromising the back-over prevention system. The message "Back up camera not available" was displayed. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was notified of the failure and provided the contact with a case number and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE DRIVING IN FRONT ABRUPTLY STOPPED AND THE BRAKE PEDAL WAS DEPRESSED BUT THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHEN THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS RIGHT SHOULDER AND CHEST ALONG WITH UPPER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED WITH INTERNAL CONTROL MODULE SOFTWARE INCOMPATIBILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BUT THE CONTACT STATED THAT HE HAD A PREVIOUS ACCIDENT IN 2014 WHERE THE AIR BAGS FAILED TO DEPLOY AND THE MANUFACTURER WAS NOTIFIED THEN. NO FURTHER INFORMATION WAS AVAILABLE FOR THE ACCIDENT IN 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. UPDATED 04/25/17*LJ *CN

BACK WINDSHIELD SHATTERED WHEN DRIVER SIDE DOOR WAS CLOSED. NO APPARENT CRACKS IN WINDOW PRIOR TO THIS HAPPENING. AFTER REPLACING THE REAR WINDSHIELD, THE SAME THING HAPPENED AGAIN WITHIN 24 HOURS OF IT BEING REPLACED. HAVE ONLY OWNED THE VEHICLE FOR APPROX. 45 DAYS. THE VEHICLE WAS PARKED AND NOT RUNNING BOTH TIMES.

THE CAR WAS STOPPED AND THEN PUT INTO 'REVERSE' WHERE IT SUCCESSFULLY REVERSED FROM A PARKING LOT ONTO A RESIDENTIAL STREET. WHEN PUT DIRECTLY INTO 'DRIVE' THE CAR CONTINUED TO REVERSE. AT THIS POINT THE SHIFTER CONTROL CABLE BROKE AND/OR STOPPED WORKING NOT ALLOWING THE CAR TO BE PUT INTO ANY GEAR OTHER THAN 'PARK'. THE CAR WAS THEN PUT INTO 'PARK' WHERE IT STAYED STATIONARY IN A COMPROMISING POSITION UNTIL IT COULD BE TOWED.

MY FORD HAS ONLY 3200 MILES PURCHASED 01/28/2015. THE DEALER SET THE BACK BRAKE ROTORS NEEDED TO MACHINED DOWN. I DID NOT AGREE AND DEMANDED NEW ROTORS BE INSTALLED DUE TO MY BUMPER TO BUMPER WARRANTY 3 YEARS OR 36,000 MILES. THE FORD DEALER REFUSED SAID THIS IS NOT FORD'S POLICY. DEALER SAID MAYBE I DO NOT DRIVE IT ENOUGH. I SAID THAN WHY AREN'T THE FRONT ROTORS THE SAME WAY. THIS FORD DEALER WAS HOFFMAN FORD IN HARRISBURG PA. I WENT TO ANOTHER DEALER AND HAD A DISCUSSION ABOUT MY BRAKE ROTOR PROBLEM. THAT DEALER STATED THAT MANY OF THE PARTS ARE MANUFACTURED OVERSEAS AND SOMETIMES THE ROTORS ARE NOT HARDENED ENOUGH. TO SATISFY THE CUSTOMER THEY WOULD HAVE PUT NEW ROTORS ON THE VEHICLE. MY CONCERNED IS A POSSIBLE RECALL SHOULD BE MADE ON THESE VEHICLES DUE TO A POSSIBLE SAFETY ISSUE I AM DEMANDING MY FORD ESCAPE HAVE NEW ROTORS ON THE REAR OF THE VEHICLE DUE TO LOW MILEAGE OF ONLY 3,200 MILES WHEN THE CAR WAS TAKEN INTO THE DEALERSHIP BECAUSE I TOLD THEM THE ROTORS ARE MOST LIKELY TOO SOFT AND THAT IS CAUSING THE PROBLEM. AGAIN, THEY REFUSED AND MACHINED THE ROTORS DOWN NOW I HAVE THE SAME PROBLEM WITH THE ROTORS. I ALSO ASKED THEM TO REPLACE THE BRAKE PADS BUT THEY REFUSED. ANY VEHICLE REPAIR SHOP KNOWS IF YOU MACHINE THE ROTORS YOU ALSO NEED TO REPLACE THE BRAKE PADS. I CONSIDER THIS A MAJOR SAFETY VIOLATION AND I ALSO WANT TO FILE A COMPLAINT AGAINST HOFFMAN FORD DEALERSHIP FOR FAILURE TO FOLLOW FORDS WARRANTY WORK. I BELIEVE CUSTOMERS ALL OVER THE COUNTRY ARE HAVING THE SAME ISSUE BUT FORD IS COVERING UP THE SOFT ROTOR PROBLEM DUE TO COST OF REPLACEMENT, YOU CAN CONTACT ME AT *** *******. THE PROBLEM WAS HEAR BY A PASSENGER IN THE BACK SEAT AS I WAS DRIVING FROM PITTSBURGH PA TO HARRISBURG PA, THE VEHICLE WAS IN MOTION. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,967.

ENGINE LIGHT KEEPS ON AND OFF WITH NOT A REASON AND WHEN I BRING THE CAR FOR AN OILS CHANGE INTO THE DEALER THEY ARE SAYING THAT IS NOT IMPORTANT AND IT IS GOING OFF WHEN THE OIL IS CHANGED. I ALSO NOTICE THAT THE CAR IS VERY SHORT AFTER THE GENTLY BREAKDOWN. THE OTHER ISSUE IS THE UNEXPECTED ACCELERATION ITSELF, EVEN IF I DO NOT USE THE ACCELERATOR PEDAL. THIS HAPPENS ANYWHERE ANYHOW AND WHEN THE VEHICLE IS IN MOTION.

DECEMBER 3 2016 I WAS DRIVING DOWN THE ROAD ON HWY 111 AND THE ENGINE SHUT DOWN. I COASTED OVER TO THE SHOULDER OF THE ROAD AND PUT THE VEHICLE IN PARK. THE INSTRUMENT PANEL DISPLAYED ENGINE FAILURE, IMMEDIATE ATTENTION REQUIRED. SMOKE WAS COMING FROM UNDER THE HOOD. I GOT OUT OF THE VEHICLE AND RAISED THE HOOD AND FLAMES STARTED COMING FROM THE ENGINE AREA AND SPREAD VERY QUICKLY. I CALLED 911 TO PUT THE FIRE OUT. CAUSE OF FIRE IS UNKNOWN. A POLICE REPORT WAS FILLED OUT BUT I DON'T HAVE IT AT THIS TIME.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DASHBOARD BUCKLED AND SEPARATED NEAR THE STEERING WHEEL AREA. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A COST ESTIMATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY OTHER THAN THE CONTACT REPLACING THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

NOVEMBER 21ST, 2016 RACK AND PINION FAILED AT 32,300 MILES ON A 2014 FORD ESCAPE 4X4 TITANIUM. 2.0 TURBO. DEALERSHIP SAID IT WAS DEFECTIVE AND UNIT WAS MAKING A "RATCHET" NOISE WHEN TURNED. DEALERSHIP SAID IT WAS ALL COVERED UNDER WARRANTY AND REPLACED UNIT AT NO CHARGE. ONE MONTH LATER SERVICE MANAGER CALLED ME AND SAID IT WAS NOT COVERED UNDER WARRANTY, EVEN THOUGH MY VEHICLE IS LESS THAN THREE YEARS OLD AND HAD UNDER 36,000 MILES, EVEN AT THE TIME THEY CALLED IN DECEMBER 2016. LAST FORD I WILL EVER OWN. THIS IS MY WIFE'S CAR AND THE PORSCHE DEALERSHIP THAT SERVICES MY VEHICLE NEVER TREATS ME LIKE THIS. DEALERSHIP EXPECTS ME TO PAY THE BILL NOW. AFTER TELLING ME PREVIOUSLY IT WAS COVERED UNDER WARRANTY.THINKING ABOUT GETTING A LAWYER JUST FOR PRINCIPLE OF THE ISSUE TO DEAL WIH THE DEALERSHIP.

THIS CAR HAS LESS THAN 44 MILES AND IS ALL BREAKING DOWN, WHEN THE BATTERY WHEN DOWN ALL ELECTRICAL PARTS ARE NOT WORKING CORRECTLY WINDOWS ARE GOING UP AND DOWN WITH OUT PUSHING THE BUTTON, LIGHTS TURN ON AND OF BY THEN SELF'S, IS JUST TO NEW TO HAPPEN ALL THIS PROBLEM, HA MONEY THAT THEY CHARGE (DEALER ) IS TO EXPENSIVE, AND I SUPPOSE PAID EVERY MAINTENANCE FOR INSPECTION TO SEE IF MY CAR IS DOING OK , LAST TIME THEY INSPECTED AND DIDNT SEE THE BATTERY PROBLEM , THE MISSING SCREW IN THE CONTAINER OF REFRIGERANT, AND LOW OIL LEVEL IN THE BRAKE CONTAINER. THAT NOT HAVE WARRANTY ANY MORE , LIKE THEY KNOW ALL READY THAT IT WILL BE PROBLEM WITH THE ELECTRICAL PART. I THINK THIS CARS ARE THE WORSE WHEN THEY ARE ELECTRICALL OR TO MUCH "TECHNOLOGY" I WAS IN LOS ANGELES AREA FAR AWY FROM HOME AND A PLACE THAT SEEM DANGEROUS..... IT WASNT SAFETY TO BE IN THAT PLACE WITH MY BROKEN NEW CAR. T THIS SHOULD BE A RECALL TO SEE ID ELECTRICAL ARE WORKING CORRECTLY , THIS NOW IS GOING A COST A FORTUNE, ...THIS IS NOT RIGHT, I DIDNT FEEL SAFE SINCE MY WINDOWS WAS OPEN , WAS IN THE NIGHT AND NEAR TO A LIQUOR STORE AND REHAB CENTER. PEOPLE ACTING ESTRANGE ASKING FOR MONEY , COULD NOT CLOSE MY WINDOWS

THE BACK WINDSHIELD SHATTERED WITH NO WARNING OR APPARENT CAUSE. THE FORCE BEHIND THE BREAK WAS SUCH THAT IT CAUSED THE SIDE FRAMES TO FALL MORE THAN 3 FEET FROM EITHER SIDE OF THE VEHICLE. MY VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. THE WEATHER WAS TEMPERATE. IT DOES NOT APPEAR TO HAVE HAD ANY OUTSIDE CAUSE; THE GLASS IS ALL ON THE OUTSIDE OF THE CAR.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE NOTICED THE LINER ON THE DRIVER SIDE OF THE DASHBOARD BEGAN TO SEPARATE FROM THE FRAME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD SEPARATED FROM THE FRAME AND IT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

VEHICLE STALLS AT LEAST OPPORTUNE MOMENTS, I.E. HIGHWAYS/ROADWAYS. DROVE IT FOR 30-40 MILES.SHUT IT DOWN FOR 30 MINUTES. START IT BACK UP, START DRIVING, VEHICLE STALLS WITHIN 30 SECONDS TO ONE MINUTE. RESTART THE VEHICLE, IT WOULD BUCK AND STALL REPEATEDLY. IF YOU LET IT COOL DOWN, IT WOULD RUN FOR A LENGTH OF TIME BEFORE IT WOULD ACT UP ALL OVER AGAIN WITH THE ABOVE MENTIONED STEPS REPEATED. HAD IT IN THE DEALERSHIP (AUTONATION FORD - BRADENTON FL) FOR ALMOST 3 FULL MONTHS AS THEY TRIED TO FIND THE ISSUE, IN 4 SEPARATE TRIPS. EACH TIME THEY WERE CONFIDENT THAT THEY FOUND THE PROBLEM. 1ST WAS A LOSE WIRE ON THE MECHANICAL FUEL PUMP. NOT FIXED. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 2ND WAS A MECHANICAL FUEL PUMP REPLACEMENT. NOT FIXED. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 3RD. PROBLEM COULDN'T BE FOUND. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 4TH WAS A FUEL LINE SENSOR REPLACEMENT. SEEMS TO WORK SO FAR. THESE VEHICLES SEEM TO HAVE A BAD ISSUE WITH THE FUEL SYSTEM WITH NUMEROUS RECALLS ON A WIDE RANGE OF MODEL YEARS.

DRIVE SIDE DOOR OPEN WHEN DRIVING BY SELF. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE HOOD UNLATCHED INDEPENDENTLY AND FRACTURED THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR BECAME STUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,300.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE) AND 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT PARTS WOULD NOT BE AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V209000 UNTIL OCTOBER. THE CONTACT WAS PLACED ON A WAITING LIST FOR NHTSA CAMPAIGN NUMBER 16V643000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING ON THE HWY AT 72MPH ON CRUISE CONTROL, THE TRANSFER CASE FAILED, CAUSING THE CAR TO LOSE GEAR COMPLETELY. THIS CAUSED THE RPMS TO SKYROCKET AND THE CAR TO IMMEDIATELY BEGIN SLOWING DOWN - RESULTING IN SIGNIFICANT SAFETY RISKS ASSOCIATED WITH SURROUNDING TRAFFIC. UNKNOWN WHAT CAUSED THE TRANSFER CASE TO FAIL.

What component or system failed or malfunctioned, and is it available for inspection upon request?-Coolant/temperature sensor causing the vehicle to overheat, cylinder head to crack, and coolant leak into the engine. Safety jeopardized?-Yes, the car was then burning the coolant and it was entering the air and inhaled. Possible connection to a confirmed cancer case in the main driver. Has the problem been reproduced or confirmed by a dealer or independent service center?-Yes, it was reported to two separate Ford dealerships a total of 5 times. Each time the dealership told me they could not diagnose the problem. I took the car to an independent service center and it was confirmed the head was visibly cracked in 3 locations and the car was burning coolant and emitting it through the exhaust. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?-The vehicle has been to Ford dealerships and inspected for service, recalls, and multiple times for this specific issue. Were there any warning lamps?-No warning lamps, no other symptoms prior to the failure. I purchased the vehicle from Fred Beans Ford, West Chester in Feb. 2016. In Oct. 2016 the vehicle overheated without any warning lamps or messages and it was towed to Fred Beans Ford. The service department stated there were no issues with the vehicle but replaced the temperature sensor that was recalled. The problem continued with the coolant level decreasing and no leaks could be found. The vehicle was taken to Fred Beans for a coolant leak 3 additional times and each time I was told they could not diagnose it and they just refilled the coolant. After this I checked the coolant daily and refilled it if needed to the appropriate level. October 2021 I took it to New Holland Ford where they could not diagnose it. May 2021 an independent center and machine shop where 3 cracks were found in the head causing coolant to leak into the engine and come out the exhaust.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE MERGED RAPIDLY AHEAD CAUSING A CRASH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LOWER BACK INJURY AND THE PASSENGER LOCATED ON THE REAR DRIVER'S SIDE SEAT IN A BOOSTER SEAT SUSTAINED A RIGHT KNEE INJURY. THERE WAS NO INJURY TO THE PERSON IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED BUT NO ONE WAS TRANSPORTED FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS PENDING BODY REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE MAKING A RIGHT TURN UP A HILL, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY MOTHER OWNS A 2014 FORD ESCAPE WITH THE 1.6L TURBOCHARGED ECOBOOST ENGINE. SHE NOTES THAT THE FUEL SENSORS IN THE CAR AREN'T INJECTING FUEL INTO THE ENGINE WHEN SHE ACCELERATES FROM A STOP, MEANING THE CAR WILL STICK IN NEUTRAL AND REV UNTIL IT KICKS BACK IN GEAR. SHE NOTES THAT THIS HAS HAPPENED MULTIPLE TIMES. WE HAD TAKEN IT TO KELLER BROS. FORD WHICH IS WHERE SHE PURCHASED IT, AND THEY COULDN'T COME UP WITH THE PROBLEM. SO THEN WE WENT TO NEW HOLLAND FORD, AND THEY WERE ABLE TO FIND THE PROBLEM. THE GUY EVEN SHOWED MY MOM HOW TO RESET THE FUEL SENSOR. BUT THE PROBLEM CAME BACK UP AGAIN. MY MOM, I, AND HER BOYFRIEND ARE AT THE POINT WHERE IF SOMETIME THE CAR HESITATES, AND SOMEONE HITS HER, SHE'S GOING TO BE KILLED. FORD, YOU NEED TO DO SOMETHING ABOUT THIS. I DON'T WANT MY MOTHER KILLED. SO RECALL THE ESCAPE 1.6L'S THAT HAVE THE PROBLEM AND COME UP WITH A SOLUTION.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I DROVE 25 MILES IN TRAFFIC TO PICK UP MY KIDS FROM DAYCARE. WHEN I GOT THE KIDS IN THE CAR TO GO HOME AND THE CAR WAS IN MOTION TURNING LEFT ONTO A BUSY HIGHWAY TURN/MERGE LANE, ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND ENGINE TEMPERATURE GAUGE WENT ALL THE WAY UP. I PULLED OVER AND CHECKED MY COOLANT. THERE WAS SO MUCH PRESSURE WHEN I TURNED THE LID, I THOUGHT THE COOLANT TANK WAS GOING TO EXPLODE. THE TEMPERATURE IN MY CAR WENT DOWN AND I WAS ABLE TO MAKE IT TO A MECHANIC CLOSE BY. THEY SAID I NEEDED A NEW COOLANT BYPASS SOLENOID. IT WAS REPLACED AND THE CAR HAS SEEMED FINE. NOW, 1 MONTH LATER, IT IS LEAKING COOLANT. I READ ABOUT A RECALL FOR THE SAME THING WHERE CARS CAUGHT FIRE BUT MY MODEL YEAR IS NOT COVERED UNDER THE OLD RECALL. I BELIEVE FORD NEEDS TO EXPAND THE RECALL AS I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH MY TWO SMALL CHILDREN AND THE POSSIBILITY OF IT CATCHING ON FIRE! I HAVE 78000 MILES ON THE CAR AND WAS PURCHASED 7/28/2013.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" EVEN THOUGH I NO LONGER HAVE THE CAR, HAD THEM REPOSSESSED IT. I MADE VERY CLEAR WHEN BUYING I WANTED A CAR I WOULD HAVE NO PROBLEMS WITH. I HAH JUST FILLED MY TANK WITH GAS ON MY WAY TO SEE MY PAIN MED DOCTOR 80 MILES AWAY FUEL SYSTEM QUIT, AT STATION, THIS IS AN IN CLOSED SYSTEM NOT SUPPOSED TO GO OUT BECAUSE MY CAR WAS STILL IN SHOP I MISSED ANOTHER APPOINTMENT WITH THIS DR. WHICH RESULTED IN ME BEING PUT INTO WITHDRAWALS FROM MEDICATION, HAD I DRIVEN THERE ANY SYSTEM HAD GONE OUT I WOULD HAVE LOST CONTROL ON HIGHWAY 287 TOWARDS WICHITA FALLS TX WHICH IS EXTREMELY HEAVY TRAFFIC. TWO TIMES MY LIFE WAS PLACED IN DANGER BECAUSE OF A RECALL I WAS NOT INFORMED OF. NOW FORD WHAT'S ME TO PAY FOR WHAT THEY DIDN'T GET FROM AUCTION I'M NOT PAYING FOR A CAR THAT NEARLY GOT ME KILLED TWICE AND I DON'T THINK THEY SHOULD PUT THIS AGAINST MY CREDIT. I'M CONSIDERING SUING AS THEY COST ME MY DOCTOR, THROUGH ME INTO WITHDRAWALS WHICH AT THE TIME WAS LIFE THREATENING BECAUSE OF HEALTH, AND POSSIBLY LOSING CONTROL ON HIGHWAY AT 70 MILES WHICH COULD HAVE COST ME MY LIFE, NOW THERE IS ANOTHER RECALL ABOUT ENGINE FIRES. STATIONARY FAILURE WITH FAR REACHING CONSEQUENCES.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL CLOUGH FORD OF WINDSOR, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THIS HAPPENED TWICE IN LESS THAN A MONTH. DRIVING THE FORD ESCAPE AT LOWER SPEEDS (LESS THAN 40 MPH) ON A CITY STREET DURING MORNING TRAFFIC HOURS. SUDDENLY HEARD A CONTINUOUS LOUD SOUND ON THE REAR RIGHT OF CAR. VEHICLE THEN LOST POWER. ENGINE SHUT DOWN. HAD TO PULL TO THE SHOULDER AND RESTART THE CAR. THEN IT WORKED FINE. THE DEALER COULD NOT FIND ANY ERROR CODES WHEN I TOOK IN FOR SERVICE. THE AIR CONDITIONER WAS ON. OUTSIDE TEMPERATURE WAS AROUND 70F. NOT RAINING.

MY CAR HAD A RECALL IN SEPT 2016 AND I HAVEN'T BEEN ABLE TO GET IT FIXED YET. MY DEALERSHIP STILL HAS NO PARTS. SO WHAT AM I SUPPOSED TO DO.

FORD - 2014 FORD ESCAPE (BUILT IN 2013). THE CAR WAS PARKED IN THE PARKING LOT, TURNED OFF AND AN HOUR AND A HALF LATER I WAS NOTIFIED IT WAS ON FIRE. THE FIRE STARTED UNDER THE HOOD AND ACCORDING TO THE FIRE MARSHAL THE HEAVIEST DAMAGE WAS LOCATED NEAR THE AIR FILTER AND BATTERY. ENGINE COMPARTMENT WAS HEAVILY DAMAGED.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. A WARNING CODE (P0087) ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED TROUBLE WITH THE FUEL RAIL. THE CONTACT WAITED THIRTY SECONDS AND THEN RESUMED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 *LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED ABOUT THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, NO ASSISTANCE WAS OFFERED. UPDATED 08/22/2017*JS

MY 2014 FORD ESCAPE HAS A BLOWN RIGHT FRONT STRUT AND TIE ROD AT ONLY 47,000 MILES. THE MECHANIC WAS SHOCKED AND SAID TO CONTACT FORD. HE SAID IT'S UNHEARD OF FOR A STRUT OR TIE ROB TO FAIL WITH SO FEW MILES. IT IS A POOR QUALITY PART. UNFORTUNATELY, THERE HAS BEEN NO RESPONSE FROM FORD.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD OPEN INDEPENDENTLY AND THE LIFTGATE WOULD FALL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE THROTTLE BODY WENT OUT ON MY CAR. IT WAS A PART RECALLED ON OVER A MILLION FORD MODELS EXCEPT MY 2014. I BELIEVE IT SHOULD HAVE BEEN ADDED TO THE ORIGINAL RECALL LIST. THE CAR STOPPED IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE EXPRESSWAY. I COULD HAVE BEEN KILLED. I WAS ON HIGHWAY 74 IN THE MIDDLE OF MORNING TRAFFIC WITH TRUCKS ON EITHER SIDE OF ME. I WAS SIMPLY TERRIFIED AND ALMOST DIDN'T MAKE IT OVER TO THE SIDE WHEN MY CHECK ENGINE LIGHT CAME ON, MY CAR STOPPED RUNNING, AND I BARELY COASTED OVER. AFTER 3 HOURS OF WAITING FOR A TOW TO THE CLOSEST DEALERSHIP, THE DEALER DETERMINED IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. NOW I HAVE TOW COSTS, RENTAL CAR COSTS, AND MORE BECAUSE OF A $60 PART THAT WAS RECALLED ON THE PRIOR YEAR VEHICLES, YET STILL FAILING ON THE CURRENT VEHICLES AS WELL.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ANTELOPE VALLEY FORD, LANCASTER, CA, 888-483-0454) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. AS OF 9/2/16, FORD'S INVESTIGATION INTO THIS CONCERN HAS IDENTIFIED A TOTAL OF ONE ALLEGED ACCIDENT AND THREE ALLEGED INJURIES THAT FORD BELIEVES MAY BE RELATED. ONE ALLEGED INJURY WAS TO AN OCCUPANT'S ARM FROM A DOOR THAT REPORTEDLY OPENED AND BOUNCED BACK. ANOTHER INJURY INVOLVED A DRIVER WHO ALLEGED HER HAND WAS INJURED WHEN TRYING TO GRAB A DOOR THAT OPENED. THE THIRD INJURY WAS TO AN OCCUPANT WHO ALLEGEDLY RECEIVED SCRATCHES FROM A REAR DOOR THAT OPENED WHILE DRIVING. FORD HAS NO FURTHER INFORMATION RELATING TO THESE REPORTS. THE ALLEGED ACCIDENT OCCURRED AFTER THE DRIVER'S DOOR REPORTEDLY OPENED IN A PARKING LOT AND RESULTED IN BUMPER DAMAGE, BUT FORD HAS NO ADDITIONAL INFORMATION. *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING AT ANY SPEED, THE DOOR WOULD NOT CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE RECALL PART WAS NOT AVAILABLE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.