2016 Ford Escape Complaint Log

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 10 MPH, the engine started to sputter and the vehicle almost stalled. The contact stopped and placed the vehicle into park (P). The contact stated that the check engine light was illuminated. The contact stated that the failure had been intermittent at first but gradually became constant. Additionally, the contact stated that white smoke was coming from the exhaust. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant leaking into an engine cylinder. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 157,000. The contact stated that the vehicle was repaired by their local dealer but within two to three weeks, the transmission went out again. The vehicle was returned to the dealer for an oil leak caused by the repair.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after reversing out of a driveway, the gear shifter seized in park(P), impeding oncoming traffic. Due to the failure, the contact had the vehicle towed to her home and was unable to remove the key out of the ignition. The dealer was notified about the failure and confirmed that parts for the repair were not yet available. The contact was then informed that the vehicle had to be repaired out of pocket; however, she might be reimbursed by the manufacturer once parts were available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that she depressed the accelerator pedal and the engine revved, but the vehicle failed to properly respond. The contact stated no warning light was illuminated. The contact was able to drive the vehicle to a dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was advised that there was a recall for the vehicle under NHTSA Campaign Number: 22V413000 (Power Train). The transmission was not repaired; however, the recall repair was performed under NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 127,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the gear shifter seized and was unable to shift to the intended gear. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to shift into reverse. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Escape. The contact stated that the vehicle's driver's side door had severe rust that was causing the skin of the vehicle to weld onto the outer panel of the door. In other areas of the vehicle, there was severe rust causing the paint to begin to bubble to the point that it was welded to the outer panel of the door. The dealer was not able to repair the rust on the body of the vehicle due to a lack of equipment. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while attempting to shift the gear shifter into Reverse(R), the gear shifter seized and was unable to shift into the intended gear. The vehicle was towed to the dealer where it was diagnosed with a faulty transmission shifter cable bushing. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,100. VIN tool confirms parts not available.

Sice 2016 I've had numerous issues with this vehicle yet no one had told me about your website. Although some of the repairs on this vehicle were under safety bulletins I was never informed. The latest is that my engine light going off and on. I was told it was misfiring, had an appointment set up for repair and it overheated. The mechanic told me to get it to the dealership immediately so it was towed over. Only to find I needed an engine and that there are many Escapes this way. Another issue was the catalytic converters were bad there were there was only approximately 40 to 50,000 on the car at that time and the dealership refused to put it under the extended warranty saying it wasn't covered. However I believe the manager did it and was fired for it. Another issue what's the gas cap area, I was told because there's not an actual cap that that flap on there will eventually allow fumes to escape and cause an issue so I had to pay over $400 for that, again nothing's covered. And I bought the extended warranty. What a joke. Right after I had bought the car the roof was leaking and again was told it was not covered under a warranty and I had to take it to a repair shop. I also cannot get my GPS to update correctly and other smaller issues. This vehicle has been a lemon from day one and I wish I would have sued under it sooner.

Swollen lung nuts.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle began to jerk and felt as if the vehicle was braking intermittently, although the contact had not depressed the brake pedal. The contact stated that the "Service Transmission" warning light was illuminated. The contact was able to coast off the highway even though the vehicle was not responding to the accelerator pedal being depressed. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle had been repaired; however, the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 89,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while the vehicle was stationary at a traffic light, she removed her foot from the brake pedal and the vehicle independently started to reverse. The driver stated the transmission warning light was illuminated after turning off and restarting the vehicle. The contact continued experiencing the failure while driving back to the residence. The contact towed the vehicle to the local dealer and the recall repair was performed. The vehicle was repaired; however, after leaving the dealer, the failure immediately recurred. The contact parked on the side of the road and towed the vehicle back to the dealer. The vehicle was not yet diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,693.

Received a Recall letter notice 22S43/NHTSA Recall22V413 on my 2016 Escape Titanium about the damaged transmission shifter cable bushing damaged or missing. Said I would get letter when parts came in but never got a letter to schedule an appt. with dealership and I received the letter in July 2022. Can you please check on this and email me at rpile@wilsonmuirbank.com..thank you. Rose Pile

The vehicle is only 6 years old and the audio control module stopped working, rendering me without a radio. Southgate Ford dealership in Southgate, MI informed me that this is a known issue. I would like to see accountability and have this audio control module recalled. A search online shows many users experience this issue. Not having a working radio is a safety issue. Having access to emergency radio bulletins while driving is imperative. A known issue should be recalled.

I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.

We have maintained this vehicle per manufacturer instructions including flushing the transmission system. While on vacation 2 states away a transmission fault light came on. There were no indications like hard shifting or the transmission slipping. It Said to hit the OK button so we did. Then the indicator went away. It came right back on and then the engine fault light came on. The car shuddered and then the transmission quit. I have never had a car do this before. This is an expensive fix for a car that has been properly maintained and had only 111,000 miles on it.

Speed is slow when Pressing gas and it makes a roaring sound they stops driving

The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the transmission downshifted without warning. Her daughter pulled over and restarted the vehicle; however, the gear shifter failed to operate as needed. After multiple attempts, she was able to resume normal driving operations and drove home. The vehicle was then towed to an independent mechanic where the mechanic was unable to service the vehicle; the mechanic towed the vehicle to another independent mechanic who they were unable to retrieve the part to repair the vehicle. The contact then called Hempstead Ford (301 N Franklin St, Hempstead, NY 11550) and Crown Ford Inc (420 Merrick Rd, Lynbrook, NY 11563) and both informed her that the parts for the repair were on backorder. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 48,000. VIN tool confirms parts not available.

We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.

The driver owns a 2016 Ford Escape. The contact called on behalf of the wife, who drove into the driveway at approximately 2 MPH, the gear was put into the park; however, the vehicle inadvertently reversed. There were no warning lights illuminated. The vehicle stopped in the yard and was not diagnosed or repaired. The driver notified the manufacturer and was informed of a recall that would be coming out soon; however, they provided no more details or timeframe. The approximate failure mileage was 80,000

Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.

This is an additional incident in reference to Case ID 11472499 reported 7/6 about Manufacturer Recall Number 22S43, NHTSA Recall Number#22V413. On 6/22/22, BEFORE the recall was announced, my car was in Park, began to rolled backwards in front of my home, hitting my mailbox, and ending up in a utility pole in my neighbors yard. I discovered the recall while waiting for my car to be picked up and towed to a local body shop. I contacted my insurance agency, the tow was canceled, and rescheduled to be picked up and taken to local Ford Dealership for diagnostic tear down. Many delays later, my car was finally there, and within hours, the service manager called and advised that he was unable to duplicate the accident, nothing was wrong with my transmission. Note: NOT the reason my car was there. I asked him if he had at least checked out the shifter bushing. He answered they did not yet have the part, he would call when it was available, and I could bring the car back. He then proceeded to inform my insurance company that diagnostic tear down was inapplicable because my car was not included in the referenced recall. Fast forward to 8/18/22 (TODAY)... returned my rental, having to pay $1500 out of pocket, above insurance allowance. Pick my car up at the body shop (not a ford dealership, so not authorized to do anything other than collision repair), driving for 5 minutes and ABS, Traction control and System check message shows on dash. Message reads "Hill assist not available". Thankfully, I was able to get home. All lights blinked on and off the entire drive home. Once in my driveway, shifted to park, but it was not showing in the "P" position. It is now sitting useless, as no matter what gear you put the shifter in, it will not move. I am without a vehicle, without a rental, and no help from Ford. I would like reimbursement for all monies paid, and something to drive until affected parts are available.

The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to release from park while reversing. The vehicle continued to roll. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The contact stated the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 124,440.

The contact owns a 2016 Ford Escape. The contact stated while attempting to shift into reverse(R), the gear shifter remained in drive(D). The contact stated that upon moving the gear shifter into reverse(R) successfully, she heard an abnormal loud popping sound coming from the hood. The contact also saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was towed to an unknown dealer where the transmission was replaced. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. Additionally, the contact stated while driving 10-15 MPH, the vehicle lost power steering functionality. A warning message indicating that the vehicle needed assistance was displayed. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle regained power steering functionality. The contact was able to drive to her residence however, the failure reoccurred while driving. The vehicle was towed to an unknown local dealer and was being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Coming home from a 300 mile trip vehicle would not go into the highest gear (6th) on the highway. Next day, while coming into driveway the wheels locked up. The vehicle would not go into gear. Engine would spin but like it was in neutral. Called tow truck and the vehicle had to be dragged onto the tow truck with front wheels locked. Dealership informed me that I needed new transmission. $6000 repair. Also the engine light was on and the dealer told me it was a was a turbo wastegate solenoid not related to the transmission.

The contact owns a 2016 Ford Escape. The contact stated that immediately after refueling the vehicle, the vehicle failed to start as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic was able to start the vehicle. The contact stated that on another occasion while driving at an undisclosed speed, the engine started to rev causing the vehicle to lunge forward. The contact stated that the vehicle was difficult to control. The vehicle was stopped and then towed back to the independent mechanic. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,002.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving and accelerating, the vehicle jerked and hesitated. The approximate failure mileage was 115,700. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The engine does not always turn off when you press the start engine button. Although my vehicle is a 2016 Ford Escape it was most likely manufactured in 2015 and was manufactured in Lexington KY Ford has been unable to diagnose the problem although a recall already exists for the very same problem RECALL# 15V436000. Tallahassee FL Ford dealership is charging me for diagnostics (again) I have taken car to dealership before for this problem in June 2022 and they were unable to fix it . This is as serious safety issue for myself and my 2 toddlers both under the age of 3.

The contact owns a 2016 Ford Escape. The contact stated while at a traffic light, the steering wheel locked inadvertently. The warning message "Steering Wheel Default" was displayed. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact was able to continue driving; however, the failure reoccurred after restarting the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 108,000.

The contact owns a 2016 Ford Escape. The contact stated that upon refueling the vehicle and resuming driving 55 MPH, the vehicle lost motive power in bumper-to-bumper traffic. The contact was unable to pull over to the side of the road. The contact shifted to neutral(N) and shifted back to drive(D), but the vehicle failed to respond and started rolling backwards on leveled road surface. The contact activated the hazard lights and continuously depressed the brake pedal while steering the vehicle on the busy road. The contact was able to coast to the side of the road. The contact stated that the vehicle made two abnormal loud popping sounds and came to a complete stop. The vehicle was towed to Firestone, where the contact was informed that the failure could be related to the transmission, and that the transmission could not be serviced. The vehicle was then towed to Autohub, where it was diagnosed with transmission failure, and the contact was informed that the transmission needed to be replaced. The auto warranty company was contacted and confirmed that the vehicle was no longer covered. Additionally, the contact stated that the rearview camera image was inverted and distorted while reversing. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Escape. The contact stated upon retrieving the vehicle from the dealer after a taillight replacement, the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was diagnosed that the turbo had failed and needed to be replaced. The vehicle was then taken to an independent mechanic who provided the same diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 102,000.

I had replaced my transmission at 100,000 mile mark. I have never had that happen in an older veichle. And when mine went it did the same thing with not going into park all the way. I paid out of pocket for it. And have kept up with oil changes and Maintance on my veichle, and now I am having problem with misfire and it is the head gasket and they garage put a camera down in it and the motor is cracked. I have had nothing but bad luck with this escape. I owe a lot of money on it still and cannot afford to put new motor in it. I’ve googled on the issue and I see other reviews of people having the same issue. I have receipts when I did the transmission and would like reimbursement for that and I would like to give my veichle back and not have to finish off the loan , so I can ne able to go get another veichle.

Over a month ago, the transmission on my vehicle blew while I was driving the car. There were no warning signs or lamps prior to this issue. I have been made aware of the recall and I am not sure if the transmission failure is due to this recall. A mechanic has looked at it and has confirmed that a new transmission is needed.

This car is an accident waiting to happen. 1st car kept on shuddering or pulling while driving over 40 miles per hour. Took it to Ray Price Ford in Stroudsburg PA 4 times they couldn’t diagnose or replicate what I was talking about. I had to pull over a few times because I thought a cable popped or I hit something. Took it back the 5th time 6/2020 92,000 miles just out of warranty they finally diagnosed it with a bad transmission. $6,000. I fought with them and was able to get them to split the cost because they weren’t able to diagnose it when it was under warranty. I thought I was past the nightmare called Ford Escape. However around 5/2024, 115,00 miles my daughter was driving the car on the highway. Cruising at 60mph, when she had to press the gas pedal to speed up to get to her exit. The car lost power, she floored it and it wouldn’t move. She pulled over and called us. She said the check engine light came on and the car had no pickup when she stepped on the gas pedal .I told her to drive it home with the hazards on. We took it to Ray Price and they said the turbocharger was on the way out and cleared the code. I called Ford customer service to complain again about the piece of garbage that they sold us and their answer was if the car is over 7 years old and 100,000 miles they can’t help. I think that’s total [XXX]!!! I have never had a car that the transmission went before 100,000 miles. Ford customer Service is a joke. There was just a huge recall on their F-150’s for transmission problems. They are making dangerous vehicles and they need to fix them. It’s not fair that you buy a vehicle for $30,000 or more and then you have to replace the transmission and turbocharger just over 100,000 miles. These vehicles should be recalled and fixed once and for all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the engine stopped. Coasted to side of road. Towed. Code read camshaft position sensor

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was at the dealer for a tire rotation, the dealer informed the contact that they could not perform the tire rotation due to the lug nuts being swollen. The dealer informed the contact that the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The manufacturer informed the contact that the warranty had expired. The failure mileage was 42,985. The contact has stated that the lug nuts were replaced at their own expense.

The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the vehicle was jerking while steering the vehicle. The contact stated that the vehicle failed to accelerate as needed. The contact was able to get home safety. The vehicle was towed to the dealer and the transmission was replaced. The manufacturer was contacted and stated that the vehicle was out of warranty and that there was no recall on the transmission. The failure mileage was 114,000.

Kept saying it was over heating shutting down the motor chugging not gaining speed. Had all spark plugs and coil packs changed ran for 5 days and started dining it all over again.

The contact owns a 2016 Ford Escape. The contact stated that while driving up a hill at 40 MPH, the vehicle shook and then stalled with the transmission fault warning message displayed on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was serviced for a defective fuel pump which was covered under warranty. Recently, the contact stated that while driving on the highway at 55 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway. The contact called a friend who assisted her and she was able to drive the vehicle home driving 25 MPH. The dealer was notified of the failure where and the contact was provided an appointment to have the vehicle serviced. The vehicle remained with the dealer for approximately two weeks and was diagnosed with transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 104,000.

The contact owns a 2016 Ford Escape. The contact stated that upon placing the vehicle into reverse(R), the vehicle would jerk while in motion. The contact then stated that upon placing the vehicle into drive(D), the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA CAMPAIGN NUMBER: 22V413000 (Power Train). The dealer and the manufacturer were notified and she was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 119,000.

While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in “drive” the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the “Park” position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.

While driving the 2016 Ford Escape, the torque converter failed and sent all sorts of metal parts into the transmission casing. At 102,000 miles, the vehicle suddenly, and without warning, lost momentum on the highway and I had to coast into a parking lot. The engine was running but the transmission would not engage so the vehicle could not move. The problem was confirmed by the dealer who repaired the transmission and torque converter for $4200.00. The loss of power on the highway in rush hour traffic caused a severe safety situation which I was able to avoid by coasting over to the right lane and fortunately into a parking lot. The check engine light appeared briefly than went out. This seems to be a serious manufacturer's defect that could certainly lead to catastrophic crashes. Thank you.

This vehicle has less than 45K miles on it. It's begun to jerk shift between 2 and 3 gears. There is a transmission recall with no remedy as yet, but it is more related to parking issues. Problem was reproduced at Superior Brookdale Ford, they performed an adaptive relearn but it was doing the same thing on the way home. I've read from others with the same model that it could cease functioning altogether and that could lead to an accident. No warning messages appear, and it is available for inspection upon request.

The contact owns a 2016 Ford Escape. The contact stated while driving 25 MPH, the vehicle stalled while depressing the brake pedal. No warning light was illuminated. The contact stated that on a separate occasion, while the vehicle was stopped, the vehicle was idling rough, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The contact stated that the vehicle received undisclosed repairs; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.

The contact owned a 2016 Ford Escape. The contact stated that while driving at approximately 65 MPH, there was smoke coming from the hood to the windshield. The contact pulled over and there were flames entering the vehicle. The fire department extinguished the fire. There were no injuries reported. A police report was filed. The vehicle was destroyed and towed away since it was not driveable. The manufacturer was notified of the failure. The approximate failure mileage was 83,681.

The transmission is shot at only 130,000 miles on a car with regular maintenance. The repair will be over $4000 to replace the transmission as it is not repairable. This is now a common problem with the 2016 ford escapes.

abs, hill assist, in and out of smart 4WD, does not brake correctly

Driving down the interstate and all of a sudden rims shot all the way up and loss power to the vehicle. As If it slipped into neutral. Made it over to the side of the road. Turned vehicle off amd back on and it worked fine for about 100 feet. Made it to a empty park and ride where I'm currently awaiting a tow service. Now in any gear while vehicle is on there appears to be a whine coming from the top of the transmissions bell housing. Car will not move now. Seems as though the transmission went out on it. Looked around online and it appears to be very common with this specific ford vehicle. One website even mentioned a class action lawsuit about it but didn't give specifics.